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Innovative Urban ServiceInnovative Urban Service
UI TaipeiUI TaipeiTowards an Ubiquitous and Intelligent CityTowards an Ubiquitous and Intelligent City
Taipei City GovernmentOctober 8, 2009
Taipei Taipei :: A Compact High Density City with Mixed Use
Area: 272 km2
Population: 2.61 million
Density: 9,612 Person / km2
Motorcycle: 1,077,5811,077,581
Car: 713,859
August 2009
Initiatives of EInitiatives of Egovernment Servicegovernment Service
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Wireless TaipeiWireless Taipei(The “World’s Largest WiFi Network City” accredited by JiWire)
Population Coverage:90 %
Number of Access Point:4,200 APs
Campus Coverage (100%)
(280 Schools)
Schedule Area Coverage Population Coverage
No. of APs
Phase I 09/2004︱
01/2005
30 MRT Stations 20% 507
Phase II 02/2005︱
12/2005
All MRT Stations and Downtown Area
50% 2,200
Phase III 01/2006︱
07/2006
All Main District Areas
90% 4,200
APAP
Next: Next: WiMAXWiMAX on the Moveon the Move
Vision:Intelligent Taipei
• Convenient Municipal Service• Better Living Quality• Strong Economic Base• Reduce Energy Consumption
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UI Taipei PlanUI Taipei Plan
UIUI--TaipeiTaipeiUbiquitousUbiquitous && IntelligentIntelligent
ee--CommunityCommunityVital & Friendly CityVital & Friendly City
ee--Government Government Municipal Services Municipal Services
& Efficiency& Efficiency
ee--LifeLifeConvenient Living Convenient Living
ApplicationsApplications
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Action PlanAction Plan
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InfrastructureInfrastructureOptical Fiber to the Home Optical Fiber to the Home (FTTH)(FTTH)
The PlanThe PlanProviding optical fiber connection to 400,000 householdsUtilizing sewage network for deployment
Expected BenefitsExpected BenefitsStrengthening the infrastructure for advanced IT applicationsEncouraging further growth of IT industryProviding network connection with affordable fee
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Green ICTGreen ICT(Intelligent Transportation System (ITS)(Intelligent Transportation System (ITS)))
ee--ParkingParkingReduce waiting timeReduce waiting time
ee--BusBusEncourage more people Encourage more people
to take busto take bus
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Phase IPhase I Phase IIPhase II Phase IIIPhase III
Integrate 4 representative phone numbers into 1999
Provide basic call center services
July 2008Nov. 2004
Integrate 16 toll-free and 2 special lines
Provide enhanced call center services
1999 becomes the integrated service center
Provide full functional call services
( 31 lines ) ( 60 lines)
Citizen Services(1999 Citizen Call Center)
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EasyCardEasyCard ApplicationsApplications
EasyCard chips installed in watches and MP3 players
16 million cards issued
Payment for parking, MRT, bus, taxi; Student ID card and Self-service libraries.
ApplicationsApplications
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Future Integration of Future Integration of EasyCardEasyCard
• Taiwan High Speed Rail• Taiwan Railway• Intercity Bus• Inter-municipality
Application Service• Electronic Wallet
Taipei -Keelung
Taipei -Taoyuan
Taiwan Railway
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Location Based Service Location Based Service (LBS)
Service Service-oriented
Website
Service Service-oriented
Website
Ubiquitous Web Service Access
from anywhere
Ubiquitous Web Service Access
from anywhere
LocationLocal information
and service
LocationLocal information
and service
To serve both residents and visitors in TaipeiTo serve both residents and visitors in Taipei
•Electronic Map•Local Information•Personal Service•Web 2.0
•Chinese/English portal•Mobile Version Portal•Position Service
•Geography Information •LBS Exchange•Coordinates Service
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Mobile Health and Living CareMobile Health and Living Care
Distance Medicare
,
………
Health Living Service
Preventive Care service
Medical Treatmentand
Transportation Service
Family (Community)
Personal Health Management
(HCRM, HealthCare Customer Relationship Management)
Contact Center
Query
Response
Query
Response
Municipal Health Care Institutions
GatewayLong-term Health Care Providers
Firewall
Firewall
City Agencies
Hub
Public Safety Agencies
Social Welfare Service Centers
GatewayCommunity-basedHealth Clinics
Mobile
Notebooks
Voice
Multimedia
PDA
路由
Non-profit volunteer GroupsBorough offices
Firewall
Public Health Case Workers
Mobile Connection
Response
Volunteer Dispatching System
Mob
ile
Appl
icati
ons
Mob
ile
Conn
ecti
on
Tele-Health Users
Biometric and emergency response
Main Database
Hub
Database ServerHub
Applications Servers
Switch
Call Center
Firewall
Web Servers
Receiving
Sending
Query
Response
Query
Response
Taipei Telecare Project Architecture
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Taipei Technology CorridorTaipei Technology Corridor
3 Technology Parks– Neihu
Technology Park– Nangang
Software Park– Shilin
Technology Park
Neihu Technology Park– Over 3,300 Companies– Over 91,000 Jobs– Revenue: USD$ 90 Billion– 26.19% of Taiwan’s R&D
Centers– 23.53% of Taiwan’s
Operation Centers(December 2007)
Zero Tolerance Against Crime: Zero Tolerance Against Crime: Full SFull Spectrumpectrum Security Surveillance SystemSecurity Surveillance System
Establish Digital Surveillance Center & e‐Patrol
Deploy 11,500 police surveillance monitors at road intersections
Implement security prevention network and intelligent dispatching system to achieve zero tolerance against crime
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Awards
“Urban Best Practices Area” elected by World Expo., 2008
“Intelligent Community Awards” by ICF, 2006
“World’s Largest WiFi Network City” by JiWire, 2006
“The e-Government Applications of W2i Wireless Communities Best Practices Awards” by
Wireless Internet Institute (W2i), 2006
“Public Sector Global IT Excellence Award” by WCIT,2002
Conclusion
E-government Service= Technology+ Innovative Thoughts+Trials
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Thank you for your kind attention