E&M Commerce solutions

Inomera Research is a software development and solutions company

Introduction

• Focusing on telecom, retail, e&m-commerce and finance industries

• Operates in Turkey, UK, and middle east

• More than 100 projects in mobile business, e-commerce, finance, ERP, CRM, ECM

• Experienced in product development and owner of Netmera

We enable businesses to touch their customers at the right time, with the right

content, at the right place.

We help you to touch your customers

Mission

Inomera Telecom Services

Netmera Powered Products

Touch your customers through your mobile apps

Single Touch PointYour channels should

recognize your customers and respond to their

needs

E&M CommerceEnd to end e-commerce m-commerce solutions

Mobile appsReady made or custom mobile apps tailored for

telco needs

We help you to touch your customers

Inomera Telecom Services

E&M CommerceEnd to end e-commerce m-commerce solutions

We help you to touch your customers

Inomera provides a complete solution for your E&M Commerce projects

A complete E&M Commerce Solution

Web Portal

Product Catalog

Basket Check out &Payment

Mobile Apps

Order management

Campaign Management

CRM & Customer Management

Adapters and integrations

Web Portal ↘ Login and registration

↘ Product Catalog

↘ Search & Favourites

↘ Basket

↘ Check out

↘ Previous orders and order status

↘ Newsletters

Easy deployment

Ready made, modular system makes it easy to

deploy

FlexibilityAdapts to different business needs and

requirements

ExperienceHigh product

discoverability, easy purchasing steps

increase customer experience

M-Commerce↘ Native iOS, Android, and Windows Phone Apps

↘ Customer experience designed for tablets &

phones

↘ Netmera integration to support loyalty,

engagement and conversion rates

↘ Adaptive with mobile web

↘ Easy purchasing steps increase conversion rates

Engagement & Loyalty

More engagement

with Netmera

Conversion rates

Increase conversion with easy purchasing steps and Netmera

ExperienceBest experince

with native apps.

Product Catalog

Arrange products according to shop and category perspectives. Product listing by price or name. Product comparisons available.

Shop & Category Perspectives

Pictures, properties, multimedia, pricing,Product Options, payment options, comments & ratingsSEO featuresDifferent inventory types

Product Details

Built-in Lucene search engine Quick search Search result sorting by name, priceProduct AdvisorsTop Sellers

Discoverability• Advanced feature set• Flexible in working

with content systems

Campaign Management

• Display based on rules, segments,

random• Count clicks &

quotas• Track views and

rotation.

• Advices based on:• Customer

purchases• Rules• Segments• Random.

• Product discounts• Order discounts• Free shipment• Discounts from external systems

• Rule based segmentation

• Customer property based campaigns

CRM Campaigns

Discounts and

promotions

BannersProduct Advisors

Flexible integration to other systems, adapts to existing campaign management systems

Siebel Integration is ready

Benefits

Basket, Payment & Check out

Update amountsRemove itemsDiscounts (Applied and missing discounts)

Basket

Receipt and delivery addressesOrder confirmation and order statusMultiple delivery options

Delivery

SSL Secure paymentBank integrations & virtual POSPay by money transferPay at the doorAnnual Contracts (for Telco)Instalment and bonus points

Payment• Increased conversion rates

with easy purchasing steps especially on mobile

• Versatile payment options

Order Management• Backend administrative

components– Inventory system

integrations– Warehouse inventory

operations– Finance integration– Logistics (3PL) integration

• Order status tracking

• Multiple delivery models per shop or per product• Logistics company• Shop delivery• Scheduled delivery

• Rule based delivery flows

CRM and Customer Management

Siebel integration is ready to useCan adapt to Telco CRM systemsOpen to new integrations

CRM System Integrations

Search customers, prepare customer lists, get customer detailsCustomer order historyCustomer favourites

Customer info

Complaint managementComment & rating administrationOrder entry on behalf of customer for customer support

Customer support• Unified customer

experience in every channel with CRM integration

• Capable of giving best customer support

System & Infrastructure

Suitable for Enterprise Level Administration– User roles & role based permissions – Deployment alternatives– Administartions, operations & support functions

Scalable deployment– Ready for large scale deployments– Easily extensible

Multiple user roles:– Marketing– Shop Users– Call Center agents– Content Managers– Warehouse users

A secure way to run your operations

Why Do Business With Us

Inomera E&M Commerce product make it possible to open multiple stores and manage them through one unified system

Multiple stores & shop management

We work with best e&m commerce companies such as Migros, Macro Market, Turkcell

Our references

Our system is flexible in answering your custom needs and open to transfer data in&out

Versatility and openness

Our referencesInomera Research works with more than 50 companies. These are just some of our customers.

Get in touch to learn more about İnomera Solutions

Get in Touch +90 212 287 01 66

info@inomera.com

İstanbul

London