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Revenues at all-time high, driving

improved profitability

Strong performance across all key metrics in 2011, while laying groundwork for differentiated customer experience

Inroads against competition, with

revenue market share growth across all

key products

Superior shareholder returns,

outperforming broader market

SIM penetration now at 97% of total Philippine population

Two-player market with PLDT

acquisition of Digitel completed in October 2011

Voice and data traffic outpacing revenue growth

Mobile browsing revenues

presents major growth opportunity for the industry

2007 2008 2009 2010 2011

61%

75% 81%

91% 97%

54.9

68.1

75.4

86.1 93.7

Shifting industry and competitive dynamics

Smart –

53.8%

Globe –

35.9%

Sun –

10.3%

2011 Mobile Revenue Market Share

Mobile Penetration Rates

In Mn

SIMS

+9%

Operating

Revenues

65.5

71.6

2010 2011

+11%

Core

Net Income

9.1

10.0

2010 2011

Mobile Revenue

Market Share

30.0%

31.0%

32.0%

33.0%

34.0%

35.0%

36.0%

37.0%

38.0%

2Q10 3Q10 4Q10 1Q11 2Q11 3Q11 4Q11

+2% pts YoY

Robust results amidst a challenging landscape

All-time high in revenues Revenue growth across all major product groups

EBITDA of ₱35.1Bn, up 5%

* All amounts in ₱ Bn. Core net income excludes forex, mark-to-market charges as well as

non-recurring items.

Broadband revenue market share also higher by 3.6% pts, based on two-player market

Continued financial strength

In ₱ Bn 2011 2010 Change

Operating Cash Flows*

11.7 10.2 +15%

Gross Debt 48.7 50.4 (3%)

Debt to Equity

1.0 1.1

Debt to EBITDA

1.4 1.5

Balance sheet remains strong, and able to support funding needs of network modernization

Globe’s foreign currency credit

ratings were recently upgraded by Fitch to investment grade at BBB-, one notch above sovereign ratings

* Net of capex

* MSCI (Morgan Stanley Capital International). Info source – Bloomberg, using local currency data

TSR (Total Shareholder Return) of MSCI¹ Asia-Pacific Telecom Index Stocks

Improved performance driving shareholder value growth

Rank Company 2011 TSR

1 Advanced Info Service (Thailand) 73%

2 Total Access (Thailand)

71%

3 Digi.com (Malaysia) 61%

4 Telekom Malaysia (Malaysia)

56%

5 Globe Telecom (Philippines)

51%

6 Chunghwa Telecom (Taiwan)

47%

32-Company Average

13%

¹ Morgan Stanley Capital International (MSCI).

² Based on 2011 dividend per share of ₱62 and beginning

of year share price of ₱ 793

101 121

106

150

2008 2009 2010 2011

Market Capitalization (₱ Bn)

* Based on year-end share values

Paid out ₱8.2Bn in dividends in 2011, bringing 2009-2011 total to ₱33.9Bn, equivalent to 105% of net income for the same period

2011 dividend yield at 8%², compared to Philippine market average of 2%

Dividend policy amended to exclude one-off

items, forex and mark-to-market charges

Network & IT transformation to lead in customer experience and remain competitive

Benefits of Network Modernization Significantly improve network quality and customer

experience Anticipate and provide for growing voice and data

traffic Future-proof the network, able to handle new wireless

technologies such as LTE Reduce total cost of ownership Create synergies by leveraging on vendor partnership

Bringing positive change to a broader constituency …

Through ecosystem of retailers, suppliers, contractors, and employees, Globe remains a key contributor to national economy

Infrastructure investments also enable entry of new technologies, raising country’s over-all level of competitiveness

Strong commitment to pursue business models that create value for a wider set of stakeholders

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Making great strides forward on our transformation journey to serve our customers better

Key Enablers of 2011 Growth: • Expansion of sales channels, including network of new

concept stores • Significant improvements in and increased pervasiveness of

customer-facing touch points • Faster time-to-market for new products • Enhanced service and loyalty offers to address customers’

diverse needs across all key market segments • Improved engagement with dealers and distributors

Mobile Broadband

Fixed Line Voice

Fixed Line Data

+7%

+30%

(9%)

+9%

Consolidated

+8%

Service Revenues by Product Category Y/Y Change

2006 2008 2009 2010 2011 2007

New all-time highs

Record revenues and improved profitability in 2011

Quarterly Service Revenues

₱ Bn 2011 % Change

Service Revenues

67.8 +8%

Non-Service Revenues

3.8 +25%

Total Operating Revenues

71.6 +9%

EBITDA 35.1 +5%

Reported Net Income

9.8 +1%

Core Net Income

10.0 +11%

2011 P&L Highlights

Subscribers & Revenues - % YoY Growth

Subs in Millions

Subs Growth

Revenue Growth

Postpaid 1.4 36% 6%

Prepaid 28.6 13% 7%

Total 30.0 13% 7%

• Strong performance across all brands, led by value-brand TM • Globe Postpaid further cemented leadership in its segment with record new subscribers • Globe closed the year with highly successful iPhone 4S launch – Best iPhone launch to date

Net Subscriber Adds (in ‘000)

3,226 3,570

2009 2010 2011

(1,402)

56

215

389

2009 2010 2011

Postpaid Net Adds (in ‘000)

All Time High

Now the brand of choice of over 30 Mn mobile customers

Sustained wins for broadband business, enabled by the strength of the Globe Tattoo brand …

Broadband Revenues - In ₱ Mn

Subscribers - In ‘000

Stepped up efforts to grow and defend the international business …

Introduced relevant products and services that promote international voice services Expanded network of international partners and increased Globe’s presence in

countries with large OFW communities Targeted offers for visitors, tourists, seafarers, etc.

Globe Business – the preferred business solutions provider

• First cloud computing service in the country

for enterprise customers

•Achieved BS25999 status, a business

continuity management standard published

by British Standards Institution (BSI)

•Negostore expands to several new Globe

concept stores

New concept stores now an industry benchmark …

ENVIRONMENTAL AND

SOCIAL

CONSCIOUSNESS

Corporate responsibility as an integral aspect of our business model …

Network optimization

Capacity and

facility

upgrades

Coverage expansion

New, more efficient

technology platforms

Enabling new technologies that fully support superior customer experience …

Modernized,

scalable, and

future-proof

network

…while transforming our business support systems in response to changing business demands

With our IT transformation program, we are heading towards…

Product

▪ Quick product launches and timely customer loyalty efforts

▪ Better product usage monitoring to allow more up- and cross-selling

▪ A thorough understanding of customer behavior in order to create

seamless customer service

One bill that will enable better credit monitoring

Timely campaign management

▪ Streamlined and efficient bill runs

▪ Single, simplified robust system using industry-compliant architecture

▪ Lower total cost of ownership

Customer

Processes

Operations/

Technical

The Globe Way

We put our Customers first. Our people make the

difference. We act with integrity.

We care like an owner. We keep things simple.

To us, it’s be fast or be last.

This is the Globe Way

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