insight 1 - St. Cuthbert's Hospice · insight Autumn/Winter 2016. . ... Jude Smith, Volunteer...

1www.stcuthbertshospice.com www.stcuthbertshospice.com Autumn/Winter 2016 insight

Crook Shop Open P4Memories in the Wind P6

Pitch Perfect P7Strictly St Cuthbert’s P8

Pay for a Day P8Improvement Works P8

Events Diary P9

2www.stcuthbertshospice.comAutumn/Winter 2016insight

Welcome

“ “to the latest edition of Insight which, as usual, is packed with information about how the Hospice is supporting people with life-limiting illnesses in County Durham. Many of our readers will have been supporters for a long-time and will remember the opening of the In-Patient Unit ten years ago. This was an important milestone in the development of St

Cuthbert’s and could not have happened without the support of so many people who undertook all kinds of activities to raise the funds necessary to build the Unit.Successful fundraising remains vital if we are to continue offering our much-needed services. In this edition of Insight we are launching a new fundraising campaign, Pay for a Day (page 8). The idea is simple. We are looking for generous people who will commit to raising the equivalent cost of a day’s clinical care. This campaign is not for the faint-hearted! Clinical care is not cheap. However, it is amazing how two or three events, or some regular saving, quickly mounts up. Please do read about the campaign and consider whether you, or a group you belong to, could pick up the challenge.On a slightly different note, I am delighted that the Hospice won a national award in May recognising the quality of our governance. We have also been shortlisted for another national award, recognising the quality of our people management. These awards further testify to the quality of our work which has, over the years, impacted on the lives of so many families.

“Enjoy Insight.And thank you for your continued support.”

By Chief ExecutivePaul Marriott

Welcome

Our In-Patient Unit offers specialist palliative and end of life care to help people with life-limiting illnesses manage complex symptoms and control pain. We also provide planned, short-term respite care to support relatives and carers.

Our Day Hospice provides specialist palliative care, outpatient appointments, day treatments, complimentary therapies and social work assessment as well as Physiotherapy and Lymphoedema clinics. Working with our partners, we also run Heart Failure Groups, Respiratory Groups and Welfare Rights clinics for patients and their families.

Our Family Support counsellors and social workers meet with every patient and Day Hospice guest. Support is also available for their families and carers, as well as local residents affected by the diagnosis of a life-limiting illness or a death. We use a specially designed suite to work with children and young people.

Our Dementia Support Service assesses the individual needs of the carer, provides education and advice surrounding dementia and offers group training and help in exploring options and accessing care services.

Everything in Place is a community outreach programme that aims to break the taboo surrounding death and dying, while encouraging people to plan ahead for peace of mind. This is done through workshops, one-to-one support, partnership work and advice literature.

Our servicesSt Cuthbert’s Hospice offers a range of palliative, end of life and bereavement support services to the people of County Durham.

You are receiving Insight Magazine because your details are held on the St Cuthbert’s Hospice fundraising database. To view our Data Protection Policy and Privacy Statement in full please visit:www.stcuthbertshospice.com or call 0191 386 1170 to request a copy. If you would prefer for us not to contact you by post, or to update your communication preferences, please call the Database Administrator on 0191 374 6166 or the Fundraising Team on 0191 386 1170 ext. 5.

“Enjoy Insight. And thank you for your continued support!”

Address: St Cuthbert’s Hospice Park House Road Durham DH1 3QFTelephone: 0191 386 1170Email: [email protected]

- Paul Marriott Contact Details


Ten years ago our In Patient Unit (IPU) opened to the public. It was a momentous milestone in the history of

St Cuthbert’s Hospice and the culmination of ten years of planning and fundraising by staff, volunteers and the people of County Durham. The story of IPU begins in 1996 when we embarked on a major scheme to expand our services. A grant from the National Lottery Charities Board financed phase one of the project, allowing us to extend Park House and improve our day care and community care services. Phase two began in 1999 with the launch of a capital appeal to fund a new residential unit. When IPU opened, in September 2006, the Hospice was able to provide 24-hour care, seven days per week, for the first time. The £3.2m purpose built unit had the capacity for 13 beds, eight of which opened in 2006. Two further beds opened in 2008 and today there are eleven cosy bedrooms, each with ensuite bathrooms and French doors opening out onto our beautiful gardens. A key moment for IPU came in 2007, when Sophie, Countess of Wessex, cut the ribbon

to officially open the facility. But this is just one of many special moments experienced by staff, patients and their families in IPU. The Hospice’s mission is to make every day count and we are committed to providing a safe, comfortable and welcoming environment where people can make lasting memories together. Clinical secretary Sarah Smith and Nurses Yvonne Best, Yvonne Stewart and Julie Stainsby have worked in IPU from the outset and have many fond memories of their own. “We are like one happy family here,” said Julie. “Over the last ten years there have been many changes to the building and staff but the atmosphere has stayed the same. People think hospices are sad but this really is a lovely happy place. We do get upset at times as we are only human but we try our best to support each other, and patients and their loved ones, through the tough times.“We are lucky because the Hospice is situated in lovely peaceful grounds, teaming with wildlife. I mainly work night shifts and every morning I hear the pheasant’s call as he wakes and the sound of a woodpecker.”

Yvonne Best worked in the Hospice sweet shop before leaving to study nursing in 1995. When she saw the recruitment advert for the new IPU, she applied and got the job.“Here I am ten years later,” she said. “It’s been an incredible journey. I’ve learnt so much and have looked after so many patients. It has been a pleasure to do it. There are many highs and lows in my work, along with tears at times. In spite of all this the Hospice is a happy place and the staff her are second to none. We all inspire each other.”Paul Marriott, Chief Executive of St Cuthbert’s Hospice, added: “We remember with great gratitude all of the people whose vision and generosity established the unit, and with immense pride all the support that has been offered by staff and volunteers ever since. We also look forward to continuing to develop the availability and quality of our in patient service in the years ahead.”If you would like to support St Cuthbert’s Hospice in this very special year by making a donation, details of how to do so can be found on the back page.

By Chief ExecutivePaul Marriott

IPU 10th AnniversaryOur services

2006 was an exciting year. NASA launched its Mars Reconnaissance Orbiter, the first ever tweet was sent on Twitter, Italy beat Germany 2-0 in the World Cup final and here at St Cuthbert’s Hospice the In Patient Unit opened its doors following a major capital appeal.

Contact Details

Volunteers are our heart and soul and every year we stage a Volunteer Appreciation Event to thank these

dedicated and hardworking individuals. The event took place at St Leonard’s School in Durham back in June to coincide with Volunteer Week, a national celebration of the contribution millions of volunteers make across the country.St Cuthbert’s has almost 400 volunteers who contribute across all areas of Hospice life, and they were all invited to attend the event. As well as awarding long-service certificates, the audience received an update on the latest Hospice news. A video created by a Durham Johnston student about our Memories in the Wind Project (see page 6)

was also shown, and delicious refreshments were served.Jude Smith, Volunteer Co-ordinator, said: “Volunteer Week is a chance for us to thank our volunteers in person for the contribution they make to St Cuthbert’s Hospice. Volunteers are vital to the running of the Hospice and collectively make such a difference to the quality of care we deliver to patients and their families.”If you are interested in volunteering, contact Jude on 0191 374 6169 [email protected]

Volunteer AppreciationEvent


On a sunny morning in early June, Paul Marriott, Chief Executive of St Cuthbert’s

Hospice, cut the ribbon and officially opened our ninth retail outlet. Inside the newly refurbished shop, located in Hope Street, Crook, the Hospice staff, volunteers and supporters who helped make the venture possible let out a cheer. On the street outside, a crowd of shoppers hurried towards the entrance.It was an exciting day for the Hospice, especially the retail team who had worked around the clock to ensure everything was perfect for the grand opening. Their efforts have certainly paid off. The uninspiring unit has been transformed into a bright and modern retail space, packed full of high quality new and pre-loved goods. From clothing, shoes and accessories, to books, homeware and toys – there is something for everyone. Beyond the shop floor is equally impressive, with plenty of space to store and sort donations, an office and a lovely kitchen for staff and volunteers to make drinks and snacks.Retail Supervisors Claire Sewell and Margaret Parkinson are running the new shop, overseen by Retail Managers Rita McGowan and Angela Bowman who are based in Spennymoor. Both Claire and Margaret are brimming with enthusiasm and are enjoying getting to know the locals.“We have received a wonderful response from the community,” said Claire, who previously worked in our Sacriston shop. “People have been so generous, both with their custom and their donations. We already have a lovely bunch of regulars.”

Margaret, who joined the Hospice team in May following a successful career in retail, added: “The atmosphere in the shop is brilliant, it’s a pleasure to work here. We are so lucky to be supported by a wonderful team of volunteers who share our passion for good customer service. New recruits are always welcome so please get in touch if you are interested.”St Cuthbert’s Hospice must raise £1.3m a year to provide its services, and our retail shops generate more than £500,000 towards this.But their contribution is more than purely financial. They are the public face of the charity in the communities we serve; help to enhance our reputation by replicating the professional, caring and welcoming environment we pride ourselves upon at the Hospice.Marcia Leathard, Head of Retail Operations, said: “In recent years, the Hospice has expanded its reach across County Durham and we have seen an increasing number of Wear Valley residents access our services. The Crook shop will help to strengthen our links with the people in this area, while generating vital funds to support future development.“I would like to thank everyone who has been involved with this project and wish the Crook team the very best of luck.”If you are interested in becoming a retail volunteer, please contact Jude Smith, Volunteer Co-ordinator, on 0191 374 6169 or [email protected] shops are located in Spennymoor, Meadowfield, Crook, Durham City, Chester-le-Street, Langley Moor, Langley Park and Sacriston.

Crook Shop

The wait is over… Our new retail shop is open for business in Crook and the response from the community has been fantastic.

Shop anniversaryOur Spennymoor retail shop celebrated its 20th anniversary earlier this year. Rita McGowan who co-manages the shop with Angela Bowman, said: “On behalf of the Spennymoor team, I would like to thank all of our customers and donors for their support over the years.”

Fireworks returnThe St Cuthbert’s Hospice Family Fireworks Night will return to Framwellgate School near Durham on Saturday, November 5 at 6pm. Tickets cost £5 for adults and £3 for children aged 15 and under. A family ticket for two adults and two children costs £14. To book, contact the Development team on 0191 386 1170 ext 5.

eBay milestoneOur eBay team, led by volunteer Lesley Adams, celebrated reaching a major milestone this year by raising £10,000! The Hospice began selling donated items on the online auction site three years ago and has achieved fantastic prices for all sorts of weird and wonderful objects.

Hospice runnersWe would like to wish Senior Staff Nurse Gavin Charlesworth, Family Support Team Manager Julie Wells, Coffee Shop and Retail Volunteer Rita Brown and all of our other wonderful runners the very best of luck when they take on the Great North Run on Sunday, September 11. Go Team St Cuthbert’s!

Raffle returnsAmazing cash prizes are up for grabs in our Autumn Winter Raffle Draw. The lucky first prize winner will scoop a £1,000 prize donated by our raffle sponsor, Poplar Tree Garden Centre in Shincliffe, near Durham City. There are also second and third prizes of £250 and £100 respectively. Tickets, priced at £1, are on sale now. The raffle will be drawn on Friday, December 16.

Newsin Brief

After

Like ‘St Cuthbert’s Hospice Crook Shop’ on Facebook to stay up to date with the latest stock and special offers!

Before


We Value YouThe fundraising sector has been

very much in the public eye over the past year and we wanted

to take the opportunity to keep you updated with changes that are afoot, as well as reassure you by outlining our approach to fundraising.

St Cuthbert’s Hospice aims to be a values led organisation. This means keeping the values of choice, professionalism, integrity and reputation at the heart of what we do. Not only does this apply to our patients and their families, but it also extends to our supporters. Our aim is to put you, the donor, at the centre of what we do, and part of that is keeping you informed about changes happening in the sector and what we are doing to maintain a high level of donor care.

As a small local charity, we are heavily reliant on the support received from the local community. You help us year

in, year out, to raise the £1.3million pounds that we need to provide our services. We want to continue to tell you how your support makes a difference and the different ways that you can choose to support us, from taking part our events, running your own, or setting up a regular monthly gift. Our bi-annual magazine, Insight, is one of the ways that we keep our supporters in touch with Hospice news and events. You are therefore receiving this today, as one of our many valued supporters. However, if at any time you were unhappy with the way you are communicated with, or how often, then we want to know. Please contact our Database Administrator to update your preferences [email protected] 0191 374 6166.

We also believe that you support us, because you want to support us.

This is why we will not share your contact details with any third parties for marketing purposes. Please visit our website for our privacy statement www.stcuthbertshospice.com

Maintaining professionalism and integrity also means listening to our supporters and their needs. To help us with this, we invite you to sign up to be part of focus groups and research initiatives which helps to guide our activities. If you would like to participate please contact our Development Manager [email protected] 0191 374 6188.

We will continue to keep you updated about any changes that may affect you, as they occur, but if you have any questions in the meantime, please contact the Development Team on 0191 386 1170 ext 5.

Light Up a LifeEvery year, we invite people from across the North-East to attend Light Up a Life, a special remembrance service where families and individuals can light a candle on behalf of those who have passed away. This year, the poignant procession will take place at Durham Cathedral at 6pm on Sunday, December 11.Denise Robertson, best known for her time as a beloved Agony Aunt on This Morning, was a great supporter of St Cuthbert’s Hospice. Denise sadly died on March 31st 2016 after a short battle with pancreatic cancer. Denise first visited the Hospice in 2013, having supported us for many years previously. She said of her first visit: “There is a lovely atmosphere at St Cuthbert’s Hospice – it’s about living, not dying. The hospice movement is one of the most wonderful things to have happened in my lifetime. I feel reassured that humanity is capable of such kindness and positivity.” Denise helped launch our popular Midnight Walk, attended new shop openings, and played a significant role in our Light Up a Life ceremony

for a number of years, delivering moving readings at Durham Cathedral. Sunderland born Denise had a unique gift for comforting people in their time of need, and for those suffering in dark times she was a beacon of light. Denise’s son Mark has said: “My Mum was welcomed into every home in the country and made many people’s lives more bearable, easier and happier. Christmas can be a particularly difficult time as we remember those who are no longer with us. The Light Up a Life celebration is an opportunity for people to come together in solidarity to pay tribute to their loved ones.”At the Light Up a Life service held on 11th December 2016 St Cuthbert’s Hospice would like to pay tribute to Denise, by lighting a candle in her memory and placing her name in our Books of Remembrance. In return for your kind donation the names of those remembered will be entered into the Books of Remembrance which will be dedicated at the Light Up a Life service, those who donate will also receive a Light Up a Life pin badge or photo star in thanks for their donation.

If you would like to donate to the Light Up a Life campaign in memory of someone you hold dear please visit www.stcuthbertshospice.com or contact Kay Carrick on 0191 374 6175.


As part of Dying Matters Awareness Week (May 9 to 15), the Hospice presented the first Memories in the Wind project, a collaboration with Durham-based community interest

company Creative Youth Opportunities.

Students from Durham Johnston School and our Hospice day guests worked together to create unique artworks inspired by treasured memories. The pupils were invited to speak with day guests and learn about the moments that make their lives special.

The young people involved volunteered their time to develop their outdoor art installations, which were displayed at a community picnic in the Hospice Gardens among the picturesque Bluebell Wood.

Fond memories were brought to life in the artworks and each piece was unique to the day guests who took part in the project. Many of the memories celebrated were of times that visitors could also associate with, such as a trip to the seaside or wartime adventures. Though each artwork contained a special hidden meaning for our day guests who shared their personal reflections.

Louise Johnson, Community Liaison Officer at St Cuthbert’s Hospice believes this project has opened up opportunities to connect with young people. “We often struggle to connect with young people but our Memories in the Wind project has helped to bridge this gap”.

“If we want to change the culture of how we look at, talk about and plan for end of life and eventually death, then we need to change the way these subjects are perceived. Engaging with young people on projects such as this has provided a platform for opening that conversation.”

Dying Matters Awareness Week is a national campaign to encourage open conversations about death and dying. The picnic event was very successful and those who attended thought that the artwork looked fantastic and were able to speak openly to Hospice staff about their thoughts on end of life planning in a relaxed atmosphere.

The event was filmed by one of the talented young pupils from Durham Johnston School and will be showcased by the Hospice to further spread the message of the Hospice’s ongoing project Everything in Place. This film is available to view on St Cuthbert’s Hospice website.

Treasured memories celebrated

Memory TreeA striking addition to the Hospice gardens is offering a new

and poignant way to remember lost loved ones. Unveiled in the spring, the In Memory Tree was designed

and made by C&D Metalworkers Ltd in Gateshead and is situated in our peaceful In Memory Garden.It takes over from our popular memory pebbles, which will remain in place in the stream, and was made possible thanks to funding from County Durham Community Foundation. In return for a donation to the Hospice, beautiful steel leaves will be engraved with the name or a tribute to someone you hold dear.Once dedicated, they will be hung on the tree for one year, after which they can either be renewed or presented to their owner in a special keepsake box.By making a donation to the Hospice in this way, you will be helping us to care for local people living with life-limiting illnesses.Paul Marriott, Chief Executive of St Cuthbert’s Hospice, said: “The Hospice is more than just a building. It is what happens here that makes it such a special place. It is the way the community embraces and values people living with life-limiting illnesses

and the way we treasure the memory of those we have lost. The In Memory Tree is very much part of that and I would like to thank CDCF and C&D Metalworkers for helping make it happen.”To find out more about the In Memory Tree, please contact Kay Carrick, Senior Donor Development Fundraiser at St Cuthbert’s Hospice, on 0191 374 6175 or [email protected]


With the help of a grant from the Cabinet Office, St Cuthbert’s has been taking a fresh look at the difference it makes. A grant of £50,000, the largest made under

the Government’s Impact Readiness Programme, enabled the Hospice to recruit outside expertise to help it understand the difference it made.

Chief Executive, Paul Marriott, said, “We all know the incredible impact that Hospice care has on the lives of individual patients and their carers. This project has helped us to focus on how we measure that impact so that we can ensure we are using our resources as well as we possibly can. We want to fine-tune what we do. We want to be pitch perfect”.

It is clear that the Hospice has a very positive impact on people with life-limiting illnesses and their families. But the sphere of influence is much wider than that. The Hospice has a positive influence on its staff and volunteers; on bereaved people who have had no previous contact with the Hospice; on people in the community with dementia or who need more information about how to live with a life-limiting illness. The ripples of the work St Cuthbert’s does spread far and wide.

Paul Marriott continued, “Someone recently described the Hospice to me as part of the fabric of Durham. This project has helped me to appreciate how much this is the case. We will be producing our first impact report later in the year and we will be using the results of this project to support the continued development of St Cuthbert’s Hospice for the benefit of all those who need it.”

What will beyour lastinglegacy?We know that when thinking about writing a Will your

loved ones will be your main priority, but it is also an opportunity to remember a charity close to your

heart. Making a gift in your Will – no matter what size – is a great way to ensure St Cuthbert’s Hospice continues to provide its vital services to those who need it, when they need it most.

Thanks to the income that we have already kindly received from legacy donations, we have begun transforming our Hospice services so that we are able to offer our care to many more people. By thinking about the Hospice today you can make a real difference to those who need us in the future.

You do not have to be wealthy to leave a gift in your Will. We welcome a variety of gifts from small items of value to antique furniture, fixed sums of any amount or a percentage of your estate, after you have taken care of your loved ones.

If you would like to leave a legacy to St Cuthbert’s Hospice we recommend that you contact your solicitor to have your Will drafted or updated. We also have contacts of local solicitors that we would be happy to provide this service for you.

For more information please contact Kay Carrick on 0191 374 6175 [email protected]

PitchPerfect

Memory QuiltThe adventures of a man who inspired people of all ages to explore the great

outdoors have been lovingly retold using needle, thread and the shirts off his back.

When Anne Pears lost her husband, Brian, last September, her friend, Valerie Havard, asked if she could have some of his old shirts to create a memory quilt for her.The finished result is a work of art that celebrates the people, places and organisations Brian held dear.From his 40-year career as a youth worker with the YMCA, to his role as a countryside ranger and his love of Scotland – the quilt is something his family and friends can truly treasure.Even the rough quilting techniques used reflect Brian’s passion for rugged landscapes and his childhood memories of making proddy rugs with his grandma.Anne, who has been supported by our Family Support Team (FST), said: “When I first saw the quilt I felt emotional but it was also very comforting. It is a permanent reminder of the many things Brian has done. I plan to get it framed so I can display and protect it for years to come.”Heather Cook, FST Social Care Co-ordinator, said: “Creating a quilt from Brian’s shirts is such a special and personal way to celebrate his life. When someone we love dies it can be difficult to know what to do with their old clothes. Often it can be painful to part with them. For many people, a memory quilt could be the perfect solution.”


Our sparkly dance extravaganza returns to the Rainton Meadows Arena in Houghton-le-Spring next

March and we are on the lookout for ten enthusiastic couples to take part. Strictly St Cuthbert’s gives aspiring dancers the chance to learn anything from energetic jives, to graceful waltzes, with free tuition provided by local dance schools.The fun culminates with a glitzy grand final when the aspiring dancers showcase their best moves in a Strictly Come Dancing-inspired contest. The inaugural event raised more than £10,000 for the Hospice and saw best friends Helen Corner and Victoria Mansell kick, flick and tap their way to victory.Dressed in eye-catching flapper dresses, the girls transported the audience back to the roaring twenties with their cheeky Charleston.

Helen and her brother, Daniel Lowden, have already raised more than £20,000 for St Cuthbert’s Hospice in memory of their mother, Wendy, who died here in 2014. “I can’t believe we won,” said Helen, from Chester-le-Street. “I feel very overwhelmed. It was an amazing experience and I know my mam would be proud of me.”If you are interested in taking part in Strictly St Cuthbert’s please contact Sheela Joy, Senior Community and Events Fundraiser, on 0191 374 6194 [email protected]

Improvement Work This summer, we embarked on a major building project to transform our reception area and create new therapy rooms and offices. This required us to close the middle section of the building, including

DANCING shoes at the ready – Strictly St Cuthbert’s is back!

Pay for a DayIt costs St Cuthbert’s

Hospice £2,300* a day to provide our clinical

services. Pay for a Day invites people to support us by covering the cost of 24 hours of clinical care on a day of their choice. You

may wish to recognise an important birthday or anniversary, or celebrate the memory of a relative or friend. To mark your chosen day the Hospice will display an engraved silver framed certificate in our reception area, create a dedicated section on our website and inform our many followers on Facebook and Twitter that you are supporting the costs for that day. We will also invite you to visit the Hospice. You’ll be able to see the help, compassion and care that we provide to people with a terminal illness and their families thanks to your contribution. You can meet some of our team and enjoy a cream tea in our coffee shop. JW Wood Estate Agents selected August 2, 2016 to support the In Patient Unit running costs. Keith Johnson Chairman at JW Wood said:

“As a long established company we have seen the many guises of Park House from its days when it was used as studios for Radio Durham in the 60’s to the opening of the Hospice Day Centre in 1988. We have watched the Hospice grow and develop over these years and I have been impressed by the commitment of staff and volunteers who have turned this into a vital service for Durham.”“Over the years we have supported the Hospice and at a recent dinner we heard about Pay for a Day. My wife and I have recently lost a dear friend who was due to go to the hospice but sadly passed on before she got there.”“We thought at JW Wood that supporting an In Patient Unit day would be a fitting reminder of our friend and our way of acknowledging the fantastic work that has been carried out for the community of Durham at St Cuthbert’s.”Day Hospice costs £650, an In Patient Unit Day costs £1,650 and a full Hospice day costs £2,300. To find out more about Pay for a Day and how you can pay in full or fundraise throughout the year with friends to reach the target, visit www.stcuthbertshospice.com or contact Kay Carrick on 0191 374 6175 or [email protected]*£2,300 is the cost of paying for a day in the year ending March 2015.

our popular coffee shop, Park House Café. Work is due to be completed by November and we would like to thank everyone for their patience during this time. Anyone who would like to organise a tour of the Hospice after this date can contact the Development Team on 0191 386 1170 ext 5.


Coffee MorningsVarious dates

Milk and two sugars? Builder’s Tea?Black Coffee? Why not get together

to share your favourite brew in support of the Hospice. Contact Jade

on 0191 386 1170 for more information.

Coach TripSaturday, September 10

Ripon and Skipton. £14pp. £7 per child.Contact Jade on 0191 386 1170

Open Air CinemaSaturday, September 24

An afternoon of family fun atour first ever outdoor cinema.

Join us to watch The Lion King andGrease. For ticket prices and furtherinformation call 0191 386 1170 ext5

Golf DayFriday, September 30

Ramside Hall Golf Course charity golf day. £300 per team

of 4 players. Contact 0191 386 1170 ext5.

Friday night is music nightFriday, November 4Elvet Mehodist Church, Durham

As per the famous radio show, music will feature from an array of genres.

Free parking. £9.00pp (£4.00 children & students).

Family fireworksSaturday, November 5

Framwellgate School. Join us for a colourful, music filled

fireworks display in the heart of Durham. Ticket information at www.stcuthbertshospice.com

Coach TripSaturday, November 12

York and McArthurGlen£14pp. £7 per child

Contact Jade on 0191 386 1170

Christmas FairSaturday, November 19

Ushaw College will host thisyear’s bumper Christmas Fair.Visit our array of stalls and try

your luck in the ever popular raffle.

Christmas WreathMaking Workshop

Sunday, November 27Held in our Victorian Greenhouse,

DeVita Floral Craft will help you to create a fabulous festive wreath. £30pp inc

materials. Places limited. To book call 0191 386 1170 ext 5

Santa Fun RunThroughout December

Step into Christmas and organise a sponsored run at your

children’s school or community group.For an information pack contact

Jade on 0191 386 1170.

Christmas Jumper DayFriday, December 16Help the Hospice by donning your

best Christmas Jumper and makinga donation St Cuthbert’s Hospice.

Paws For a CauseSunday, March 5

Chester-le-Street Riverside Park.Sponsored dog walk and fun dog show.

£10 per dog.Register on the website or call

0191 386 1170 ext 5

Strictly St Cuthbert’sSaturday, March 18

Would you like to take centrestage at this show stopping

event? See page 8 for more details.

EVEN

TS DI

ARY

2016

/17

London To Paris Bike RideJuly 19 – 23

300 miles over 4 days on 2 wheels!Take in the beautiful English

Countryside before crossing the Channelto see if the grass really is greener onthe other side. For more informationcontact Sheela on 0191 374 6194.

Light Up A LifeSunday, December 11

Durham Cathedral. 6pm.See page 5 for more details.







U5




CareConnect24/7 service ‘right up your street’People in County Durham are being urged to join Durham County Council’s community alarm service that supports vulnerable residents of all ages. Care Connect assists people in maintaining their independence in their own home, providing a monitoring and response service to people’s homes 24 hours a day, seven days a week, 365 days a year, offering assistance and reassurance whenever it is needed.The service is vital for anybody who believes they are at risk, or vulnerable and their families want security and peace of mind. People may know of a neighbour or friend who is at risk or socially isolated and the Care Connect service can offer assistance and support these people when in need. Customers are provided with a unit alarm system and pendant, which is installed in their homes, and when the alert button is pressed for assistance a call is placed directly to Care Connect’s Control Room.The service operates 24/7 so staff are always available to offer support and assistance, dispatch Responders to a customer’s home, or contact the emergency services when necessary.There is a small weekly charge for the service, but this will be discussed with customers prior to coming on to the service.The service helps around 13,000 households across County Durham and has recently retained its Accreditation to the Telecare Services Association (TSA) Code of Practice being one of less than 10% of members to achieve ‘Platinum Member Status’ (European Technical Specification) for the community alarm and Telecare services it provides. Care Connect promotes independence through the use of technology so people can remain in their own homes as long as possible. Where, a customer is assessed as needing additional support equipment known as Telecare can be installed, giving carers and families’ peace of mind. Customers who do not wish to go through a social care assessment can agree a private arrangement with Care Connect to have Telecare equipment installed.There are numerous types of equipment available and include items for people who are at risk of falling, have dementia (or some memory loss), are deaf, blind, or have epilepsy. An example of this technology is a fall detector for people who are frail and/or at risk of falling. The device is unobtrusive and worn about the person and will identify a genuine fall and immediately alert the Control Room so appropriate action can be taken. For more information, visit Care Connect’s website at www.durham.gov.uk/careconnect or telephone 03000 262 195 or send an email to [email protected]



For the last 28 years, the unwavering support of the people of County Durham has allowed St Cuthbert’s Hospice to care for hundreds of people with life-limiting illnesses and their families. It has enabled our Family Support Team to extend its counselling service to bereaved people in the community; it has allowed us to expand our Day Hospice and In Patient Unit; and it has paved the way for new services such as dementia support and community outreach projects like Everything in Place.This year, we are celebrating the tenth anniversary of our In Patient Unit. By making a gift to the Hospice in this milestone year you can help to ensure our ‘Outstanding’ services are

available free of charge for the next ten years and beyond. Any donation, large or small, touches the lives of so many individuals and families.

£10 could help to cover a three day supply of paints, handicrafts, memory boxes and workbooks for young people in our child bereavement service.£24 could help to pay for a Specialist Palliative Care Nurse for one hour.£120 could pay for one day’s catering for our patients and day guests.Thank you again for your support. You truly are the stars of St Cuthbert’s.

I WOULD LIKE TO MAKE A ONE-OFF DONATIONTitle: .... . . . . . . . . . . Forename:...... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Surname: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . Address: .... . . . . . . . . . . . . . . . .

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. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Postcode: ..... . . . . . . . . . . . . . . . . . . . . .

Home Tel: .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Mob Tel: .... . . . . . . . . . . . . . . . . . . . . . .

Email: .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

I would like to make a one-off donation of: £ ........................

I would like information about becoming a regular donor

Payment DetailsI enclose a cheque:(please do not post cash. Cheques should be made payable to St Cuthbert’s Hospice)

I would like to pay by credit/debit card:

Card type: Visa Visa electron Visa debit

Maestro Mastercard

Card number: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Start date: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Expiry date: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Security code: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .(the last 3 digits on the back of your signature strip)

Name on card: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Billing address: .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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Postcode: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Signature: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Date: ..... . . . . . . . . . . . . . . .

Reason for Donation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Gift Aid is a scheme set up by HM Revenue and Customs that allows charities to reclaim the amount of tax you would have paid on your gift to us. Currently we can claim 25p for every £1 that you donate to us from your fundraising at no additional cost to you.If you are a UK tax payer and would like to give Gift Aid please tick the box to show you agree with the following statement:I am a UK taxpayer and understand that if I pay less income tax and/or Capital Gains tax in the current tax year than the amount of gift aid claimed on all my donations it is my responsibility to pay any difference.

Signature: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Date: ..... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Thanks! Please cut out and send this form to:Development, St Cuthbert’s Hospice. Park House Road, Durham, DH1 3QF.

Charity number 519767

The information that you have provided us with on this form will be held on our fundraising database.To view our Data Protection Policy and Privacy Notice in full please visit www.stcuthbertshospice.com or call 0191 386 1170 to request a copy. Unless you have instructed us otherwise, we will use the details you have provided to contact you about St Cuthbert’s Hospice news and events. If you would prefer NOT to receive information by POST please tick here

Would you also like to hear about our news and events in the following ways:EMAIL: Yes No TELEPHONE: Yes No TEXT: Yes No

You can change or update your marketing preferences at any time. To do so please call the Database Administrator on 0191 374 6166 or the Fundraising Team on 0191 386 1170 ext. 5.

Be the star ofSt Cuthbert’s story...At St Cuthbert’s Hospice we rely on the support of the communities we serve. Without your generosity we could never have opened our In Patient Unit and we certainly would not be celebrating its tenth anniversary. As we embark on an exciting new chapter, we hope you will continue to play this crucial role in the Hospice story.

Date post:	07-Jun-2020
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insight 1 - St. Cuthbert's Hospice · insight Autumn/Winter 2016. . ... Jude Smith, Volunteer...

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