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Install Guide MS Exchange Server 2003 on Windows Server 2003 Active Directory v1 1

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    Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

    April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

    www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3

    1

    Global Open Versity

    Systems Integration Hands-on Labs Training Manual

    Install Guide MS Exchange Server 2003 on Windows 2003 Active Directory

    Kefa RabahGlobal Open Versity, Vancouver Canada

    [email protected] www.globalopenversity.org

    Table of Contents Page No.

    INSTALL GUIDE EXCHANGE SERVER 2003 ON WINDOWS SERVER 2003 ACTIVEDIRECTORY 2

    1. Introduction 2

    Part 1: Install Windows AD Server 2k3 2 Step 1: Install Win2k3 AD 2

    Part 2: Install Exchange Server 2003 3 Step 1: Services and Dependencies Required by Exchange 2003 3 Step 2: Install Exchange 2003 in Stages 4 Step 3: Preparing Forests and Domains 5 Step 4: Run ForestPrep require: Enterprise and Schema Admins permissions 5 Step 5: Run DomainPrep require: Domain Admins permissions 10 Step 6: Run Setup require: Exchange Full Admins permissions 14 Step 7: Adding MX Record Server 20 Step 8: Install Exchange Server SP1 & SP2 23 Step 9: Starting Exchange Server 23 Step 10: Routing Groups by default, not displayed 24 Step 11: Adding New User Accounts 26 Step 12: Enabling New Users Mailboxes & Testing their Email Accounts 29

    Part 4: Troubleshooting Installation of Exchange Server 2003 32

    A Global Open Versity Technical Publication Open Access License

    mailto:[email protected]://www.globalopenversity.org/http://www.globalopenversity.org/mailto:[email protected]
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    Global Open VersitySystems Integration Hands-on Labs Training Manual

    Install Guide Exchange Server 2003 on Windows Server 2003 Active Directory

    By Kefa Rabah, [email protected] Dec 17, 2009 SerengetiSys Labs

    1. IntroductionMicrosoft Exchange Server 2003 is a messaging and collaborative software productdeveloped by Microsoft. It is part of the Microsoft Servers line of server products and iswidely used by enterprises using Microsoft infrastructure solutions. Exchange's majorfeatures consist of electronic mail, calendaring, contacts and tasks; support for mobile andweb-based access to information; and support for data storage.

    Exchange Server 2003 (v6.5, code name Titanium) debuted on September 28, 2003.Exchange Server 2003 (currently at SP2) can be run on Windows 2000 Server (only if Service Pack 4 is first installed) and 32-bit Windows Server 2003; although some new

    features only work with the latter. Like Windows Server 2003, Exchange Server 2003 hasmany compatibility modes to allow users to slowly migrate to the new system. This is usefulin large companies with distributed Exchange Server environments who cannot afford thedowntime and expense that comes with a complete migration.

    One can also use Windows Clustering technologies which can help you achieve scalability,availability, reliability, and fault tolerance for your Exchange 2003 organization. A clusterconsists of individual computers (also called nodes) that function cohesively in a Clusterservice. These computers act as network service providers or as reserve computers thatassume the responsibilities of failed nodes. Depending on how you configure your cluster,clustering can simplify the process of recovering a single server from disasters.

    In this guide, we present a step-by-step installation and configuration of Exchange Server2003 on Windows Server 2003 Active Directory. After completing the ES2k3 installation,youll learn how to Add MX Record, Create and enable users mailbox on ES2k3. Youll alsolearn how to access your emails via Outlook Web Access (OWA) etc. On completion of following this lab training with this install guide, you should be able to have reached anExchange Server 2003 competency level of advance basic depending on how much effortand time youve allocated for the training. And capability to at least plan, design, implementand deploy an Exchange Server 2003 in SMB to Medium business environment.

    Part 1: Install Windows AD Server 2k3

    Step 1: Install Win2k3 AD

    In this step-by-step install guide its assumed that you have already installed Windows AD2k3 or know how to install Win 2k3 AD. If not then head to Scribd.com and check out anexcellent article by the same author entitled " Install Windows Server 2003 Active DirectoryHowTo v1.0 ", to get you started.

    Our Win2k3 AD DC configuration is as follows:

    Server: server03.mycompany.loc

    mailto:[email protected]://www.serengetisys.com/http://www.serengetisys.com/http://www.scribd.com/doc/24023124/Install-Windows-Server-2003-Active-Directory-HowTo-v1-0http://www.scribd.com/doc/24023124/Install-Windows-Server-2003-Active-Directory-HowTo-v1-0http://www.scribd.com/doc/24023124/Install-Windows-Server-2003-Active-Directory-HowTo-v1-0http://www.scribd.com/doc/24023124/Install-Windows-Server-2003-Active-Directory-HowTo-v1-0http://www.serengetisys.com/mailto:[email protected]
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    Global Open Versity, Vancouver Canada Install Guide Exchange Server 2k3 on Win 2k3 AD v1.1

    April 2007, Kefa Rabah, Global Open Versity, Vancouver Canada

    www.globalopenversity.org CIS202: Implementation and Administering MS Exchange Server 2k3

    3

    Domain: mycomapny.loc IP Address: 192.168.83.7

    1. Create two Admin users accounts that well use to install Exchanger Server 2003, these:ExchFullAdmin account (Members of Enterprise Admins & Schema Admins ) to run/forestprep and /setup stages

    2. Next create DomainAdmin account (member of Domain Admins ) for run /domainprep .

    Part 2: Install Exchange Server 2003

    Step 1: Services and Dependencies Required by Exchange 2003

    Prior to installing the ES 2k3 there are certain Windows Server 2003 components thatmust be installed and enabled Exchange 2003 setup requires that the following componentsand services be installed and enabled on the server:

    .NET Framework

    ASP.NET Internet Information Services (IIS) World Wide Web Publishing Service (WWW) Simple Mail Transfer Protocol (SMTP) service Network News Transfer Protocol (NNTP) service

    Follow the procedure shown below to install the ES 2k3 dependencies and services:

    There are some important facts to note during the planning stages:

    Its important to note that for security reasons in Windows 2003 IIS is locked down,so not only make sure that you install the services, but also that the correspondingservices are set to Automatic. Finally start the service.

    If you are installing Exchange 2003 on a server running Windows 2000, ExchangeSetup installs and enables the Microsoft.NET Framework and ASP.NET automatically.

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    You must install the World Wide Web Publishing Service, the SMTP service, and theNNTP service manually before running Exchange Server2003 Installation Wizard.

    If you are installing Exchange 2003 in a native Windows Server2003 forest ordomain, none of these services is enabled by default. You must enable the servicesmanually before running Exchange Server2003 Installation Wizard.

    Before we move on into installing our ES 2k3 on Win 2k3 Active Directory, we are goingmake sure that certain monstrous and Exchange killer facts are set and running correctly inour Win 2k3 Active Directory DC, these are:

    1. You have installed all required components and services required for ES 2k3 setup. Andyou have send server to Windows Update site and juiced it with heavy dose of the latestService Pack, security updates and hot-fixes and thereby acquiring a clean bill of health for our setup process.

    2. Our Active Directory DC is configured with static IP address e.g.,: 192.168.83.7 , andalso lets assume that this scenario: Server: server03 , Domain: mycompany.loc , say.

    3. DNS is setup configured and running correctly, to test this do NSLOOKUP , as follows:

    C:\>nslookup mycompany.locServer: server03.mybcompany.locAddress: 192.168.83.7

    Name: mycompany.locAddress: 192.168.83.7

    As you can see our DC is able to perform name services lookup and report back correctlyits status.

    At this point grab some cup of coffee or tea or whatever anything but alcoholic stuff! tocool yourself because the next step is kind of nerve wrecking and therefore requires that

    all your faculties are alert and all full steam.

    Step 2: Install Exchange 2003 in Stages

    This is the most crucial stage that must be done correctly and in the right sequenceotherwise you will be heading for monstrous disastrous consequences because when youinstall Exchange 2003 it extends your Windows AD schema and lets say, there is nogoing back to the original AD setup. Some best case scenario is set up a pilot test-bed usingVirtual PC or VMware before moving them to your production environment.

    The stages to follow are as follows:

    1. Setup /forestprep

    2. Setup /domainprep3. Finally plain: setup

    See Fig. 1, for exact procedures.

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    Fig. 2

    5. From Fig. 2, read the Alert and then click the Continue button.6. You should see the "Microsoft Exchange Installation Wizard" doing some installation, see

    Fig. 3.

    Fig. 3

    7. Again from Fig. 4, click the Continue button.

    Fig. 4

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    8. When you click the Continue button from Fig.4, you should see the "W elcome to theMicrosoft Exchange Installation Wizard" . Read the information and then click theNext button, see Fig. 5.

    Fig. 5

    Note: Henceforth, the MS Exchange Installation Wizard will guide you through withinstallation procedure. However, be warned that because ForestPrep is modifying theAD schema, you cannot cancel the process once it starts. Also be aware that its unusualfor the process to take an hour or more to end.

    9. On the License Agreement page, read and click "I agree" to accept the license, andthe click Next , see Fig. 6.

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    Fig. 6

    10. On the Component Selection page, accept the default and the click Next, see Fig. 7.

    Fig. 7

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    11. On the Microsoft Exchange Server Administrator Account page, accept the defaultAccount : "MYCOMPNAY\ExchFullAdmin" or change as desired, click Next , see Fig. 8.

    Fig. 8

    12. On the Component Progress , Fig. 9, grab yourself some coffee and relax as it maytake several minutes to complete the "Microsoft Exchange Forest Preparation" .

    Fig. 9

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    6. From Fig.11, click Continue button

    Fig. 11

    7. From Fig.12, wait for the Microsoft Exchange Installation Wizard to completecopying files.

    Fig. 12

    8. From Fig.13, click Continue button

    Fig. 13

    9. On the Welcome to the Microsoft Exchange Installation Wizard , read the info andthe click Next , see Fig. 14.

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    Fig. 14

    10. On the License Agreement , read and accept the agreement, and then click Next , seeFig. 15.

    Fig. 15

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    11. On the Component Selection , accept the default selection, and then click Next , seeFig. 16.

    Fig. 16

    12. Click OK to accept the Alert warning (not shown)13. On the Component Selection , accept the default selection, and then click Next , see

    Fig. 17.

    Fig. 17

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    Step 6: Run Setup require: Exchange Full Admins permissions

    Now comes the big question running setup to finally install the Exchange server 2003. Themost important point to note here is whether you intend to run the Setup process on ActiveDirectory domain server (DC) or on a domain member server. The setup process is the samebut required accounts permissions are slightly different but its very important that youmust get them which-is-which permissions right.

    1. Logout and login again with ExchFullAdmin account2. To run Setup, issue this command via your cmd:

    d:\setup\i386\setup

    14. From Fig.18, click Continue button

    Fig. 18

    15. From Fig.19, wait for the Microsoft Exchange Installation Wizard to completecopying files.

    Fig. 19

    16. From Fig.20, again click Continue button.

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    Fig. 20

    17. On the Welcome to the Microsoft Exchange Installation Wizard , read the info andthe click Next , see Fig. 21.

    Fig. 21

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    18. On the License Agreement , read and accept the agreement, and then click Next , seeFig. 22.

    Fig. 22

    19. On the Component Selection , accept the default selection, click Next , see Fig. 23.

    Fig. 23

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    20. On the Installation Type , accept the default selection, click Next , see Fig. 24.

    Fig. 24

    21. On the Organization Name , change as desired, then click Next , see Fig. 25.

    Fig. 25

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    22. On the Licensing Agreement , read and accept, and then click Next , see Fig. 26.

    Fig. 26

    23. On the Installation Summary , read and verify, and then click Next , see Fig. 27.

    Fig. 27

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    24. On the Component Progress , again grab some coffee and relax, as it might take acouple of minutes to complete installing all the components, and then click Next , seeFig. 28.

    Fig. 28

    25. On the Completing the Microsoft Exchange Wizard , click Finish , see Fig. 29.

    Fig. 29

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    Step 7: Adding MX Record Server

    The final stage to make our Exchange messaging server fully functional is to add the MXrecord in our DNS Server. To do that, perform the following procedure:

    1. Logout and login with Administrator account

    2. Click Start > Administrator Tools > DNS server3. Expand as shown and right-click "mycompany.loc" and select "New Mail Exchange

    (MX)..." , see Fig. 30.

    Fig. 30: Adding MX Record

    4. On the New Resource Record dialog box, complete as desired and then click OK , seeFig. 31.

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    Fig. 31 5. Our final DNS server records should look like shown in Fig. 32.

    Fig. 32: Final DNS records: showing Mail Exchanger (MX) record.

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    Ones done we need to verify that our mail server is able to perform NSLOOKUP services.

    To do this issue the following command on both servers:

    1. From the CMD, issue the following command:

    C:\>nslookup -querytype=mx server03

    with results shown in Fig. 33:

    Fig. 33: Perform nslookup for MX record.

    2. Again from the CMD, issue the following command:

    C:\>telnet mserver03.mycompany.loc 25220 server03.mycompany.loc Microsoft ESMTP MAIL Service, Version:

    6.0.3790.3959ready at Thu, 17 Dec 2009 19:59:15 -0800ehlo250-server03.mycompany.loc Hello [192.168.83.7]250-TURN250-SIZE250-ETRN250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-8bitmime250-BINARYMIME250-CHUNKING250-VRFY250-X-EXPS GSSAPI NTLM LOGIN250-X-EXPS=LOGIN250-AUTH GSSAPI NTLM LOGIN250-AUTH=LOGIN250-X-LINK2STATE250-XEXCH50250 OK

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    If you get the server to respond, then hurray were done! And enjoy configuring theExchange to your suit your taste and requirements.

    Step 8: Install Exchange Server SP1 & SP2

    1. Download and install Exchange Server 2003 Service Pack1 and Service Pack 2 .

    Step 9: Starting Exchange Server

    To access Exchange Server, perform the following procedure:

    1. Click Start > Microsoft Exchange > System Manag er , see Fig. 34.

    Fig. 34

    2. Figure 35, shown the Exchange System Manag er , where can manger your ES server.

    Fig. 35: The Exchange System Manager

    http://www.microsoft.com/downloads/details.aspx?FamilyId=42656083-784D-4E7E-B032-2CB6433BEC00&displaylang=enhttp://technet.microsoft.com/en-us/exchange/bb288486.aspxhttp://technet.microsoft.com/en-us/exchange/bb288486.aspxhttp://www.microsoft.com/downloads/details.aspx?FamilyId=42656083-784D-4E7E-B032-2CB6433BEC00&displaylang=en
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    Step 10: Routing Groups by default, not displayed

    Whereas Administrative groups have no relationship to the physical NW infrastructure the routing group are directly related to the physical structure

    - i.e., they are used to group Exchange servers on the basis of location . Two Exchange servers separated by a WAN link are in different routing groups

    - i.e., you can think of routing groups as being much like AD Sites - whichare used to group servers that: share reliable well-connected bandwidth

    routing groups come into play- when you have multiple locations connected by WAN links - this maps directly to the: AD site structure

    - each routing group contains its local servers & the connectors are configured to connect the routing groups

    - which could be via:1. routing group connectors (the preferred way)2. SMTP connectors connects mail servers via Internet, & dial-up lines3. X.400 connectors connect non-Microsoft mail servers, scheduled conn.

    Note: w hen you install the first ES 2k3 server in an organization

    - a default routing group i.e., First Routing Group - is created- you can rename this routing group & - you can also create additional routing group using: Exchange System Manag er

    i.e., Routing groups contained within Administrative groups

    Displaying Routing Groups by default, not displayedTo display routing group:

    1. Click Start Exchange System M anager right-click Organization name console, andselect Properties General tabs Administrative View s section , see Fig. 36.

    General tabsAdministrative Views to configure & deploy Admin or routing groupsClick check boxes to enable both:

    Display Administrative Groups Display routing groups

    subsequent servers are added to routing groups during installation usingExchange System Manager

    if necessary you can move servers between routing group

    Note: Limitations of the default Mixed mo de operation you cannot move servers between routing groups - that belong to different

    Administrative group

    you can only move servers between routing groups within the same Administrative group if you need to move a server to a routing group - that is in a different

    Administrative group- you must first move the server to the Administrative group that contains the

    target routing group- alternatively move entire routing group from one Admin group to another- this is the limitation of the default mixed mode operations

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    Fig. 36

    To overcome the limitation of the Mixed Mode , from Fig. 36, click "Change Mode" ,and then from Fig. 37

    Fig. 37: The Exchange System Manager Alert .

    Read the Alert information, and then click the Yes button to change from Mixed Modeto "Native Mode" .

    Next, click Apply and then OK , to close the Mycompany First OrganizationProperties dialog box, and restart the Exchange System Manager .

    Native Mode: Exchange organization operating in native - can contain servers running both:

    ES 2000/ 2k3 you can convert an Exchange organization to native mode - only when al l the

    Exchange servers in it are running: ES 2000/ 2k3

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    Note: Converting to Native Mode is I rreversible Converting to native mode is a one-time , one-way operation - that cannot be

    reversed at a later date. Native mode provides the following advantages:

    1. Greater flexibility for defining Administrative & routing groups

    2. The ability to move mailboxes between servers in different Admin groups

    3. The ability to move servers between routing groups

    4. Query-based distribution groups (QDGs). QDGs allow membership of distributiongroups to be dynamic rather than static.

    5. If routing bridgehead pairs are upgraded to ES 2k3 in a native modeorganization they will use 8BITMIM E data transfer - instead of converting7-bit which reduces traffic over WAN connections.

    Step 11: Adding New User Accounts

    In this section, were going to add new AD user account, to demonstrate how ES 2k3integrates with Win2k3 AD DC.

    1. Logout and login with Administrator account

    2. Click Start > Administrator Tools > Active Directory Users and Computers 3. Right-click Users container, see Fig. 36.

    Fig. 36

    4. Create a new user as shown in Fig. 37, and then click Next .

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    Fig. 37

    5. On Fig. 38, enter the user password and checkmark "Password never expires" , andthen click Next .

    Fig. 38

    6. On Fig. 39, accept the default, and then click Next .

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    Fig. 39

    7. On Fig. 40, click Finish , to complete user account creation.

    Fig. 40

    8. On Fig. 40, click Finish , to complete user account creation.9. Repeat the same procedure to create two more users accounts:

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    Usernames: Sarah Craig ( scraig ) Kefa Rabah ( krabah ).

    10. To view these users mailboxes from the Exchange Server Manager, send an e-mail to allthe users.

    Step 12: Enabling New Users Mailboxes & Testing their Email Accounts

    Note: Users Mailboxes Mig ht Not Appear when you create a mailbox-enabled user, e.g., [email protected]

    - you need to initialize the mailbox by sending a message to it- before it will appear & be available to manage thro the: Mailboxes folder- enable via: http://localhost/exchange/scraig - when prompted enter the appropriate users authentication credentials, Fig. 41.

    Fig. 41

    - in the Outlook Web Access window on the toolbar click New- in the To : scraig;iwong;krabah - in the Subject: Initialize Users Mailbox Messages - then Click: Send- be patient: you may need to refresh the view to update mailbox container

    it might be useful to create a std welcome message- to send to al l such accounts - when they are created & automate the process

    See Figures: 42, 43, and 44 for sequence of operations.

    mailto:[email protected]:[email protected]
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    30

    Fig. 42 Fig. 42: Click New icon to open e-mail composing page.

    Fig. 43 Fig. 43: Click Send icon to send the e-mail.

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    31

    Fig. 44: Click the Refresh icon to receive the e-mail.

    Restart Exchange System Manager and now you should be able to see all the users mailboxes, as shown in Fig. 45.

    Fig. 43

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    Part 4: Troubleshooting Installation of Exchange Server 2003Incase of any errors then do the troubleshooting to locate the problem:

    Made sure you have enough Disk Space Check the Edition of Exchange Server (Enterprise is best) Check Active Directory, a user's property sheet is a good place to start. Check DNS. LDAP port 389 in use so cannot connect to Exchange 5.5. Solution change and

    synchronize port numbers. If installation fails make sure you delete EXCHSRV\mbdata before trying again. Why does no-one ever check the Event Viewer? If there is a problem you will see a

    red error dot in the logs. Remember to check the Application log as well as theSystem log. If the messages are not self explanatory, look up the error number inTechNet.

    Check that ALL the IIS components are installed including SMTP and NNTP. Makesure that ASP.NET and .NET Framework are also installed.

    Run DCDiag or NetDiag for extra clues as to what is wrong with the server.

    Youre done with installing Exchange Server 2003 on Windows Active Directory 2003 DomainController.

    Career ProgressHaving trouble understanding or just need some skills upgrade to enhance your career goals then check out our Exchange 2003 course CIS202 at Global Open Versity.

    -----------------------Kefa Rabah is the Founder and CIO, of Serengeti Systems Group Inc . Kefa is knowledgeable inseveral fields of Science & Technology, IT Security Compliance and Project Management, andRenewable Systems. He is also the founder of Global Open Versity , an eLearning place toenhance your educational and career goals using latest innovation & technologies.

    Donation W elcome

    If you found this document helpful in any way please feel free to donate anyamount is welcome. The money will be used to support our brothers and sistersacross the poor developing countries to access the online courses that I donate todeserving students at the Global Open Versity. Another portion of the money is alsoused to pay for the Internet time, and in future when funds become sufficient will beused to build community Internet hub and library in selected regions where localstudents can go and study and also access Internet for free or nominal fee.

    Donate and help others bridge the digital divideGo to Global Open Versity to make your donation

    Enhancing high-value skills education to all through eLearning in the 21st Century

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