+ All Categories
Home > Documents > Installation and Configuration Guide for Fix...

Installation and Configuration Guide for Fix...

Date post: 24-Jul-2020
Category:
Upload: others
View: 1 times
Download: 0 times
Share this document with a friend
74
IBM Tivoli Configuration Manager for Automated Teller Machines Installation and Configuration Guide for Fix Pack 1 Version 2.1 GI11-8063-00
Transcript
Page 1: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

IBM Tivoli Configuration Manager for Automated Teller

Machines

Installation and Configuration Guide for

Fix Pack 1

Version 2.1

GI11-8063-00

���

Page 2: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory
Page 3: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

IBM Tivoli Configuration Manager for Automated Teller

Machines

Installation and Configuration Guide for

Fix Pack 1

Version 2.1

GI11-8063-00

���

Page 4: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Note

Before using this information and the product it supports, read the information in “Notices” on page 53.

This edition applies to version 2, release 1, modification level 0 of IBM Tivoli Configuration Manager for Automated

Teller Machines (program number 5724-E50) and to all subsequent releases and modifications until otherwise

indicated in new editions.

© Copyright International Business Machines Corporation 2000, 2007. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Page 5: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Contents

About this guide . . . . . . . . . . . v

Who should read this guide . . . . . . . . . v

What this guide contains . . . . . . . . . . v

Publications . . . . . . . . . . . . . . vi

IBM Tivoli Configuration Manager for Automated

Teller Machines . . . . . . . . . . . . vi

Prerequisite publications . . . . . . . . . vi

Accessing terminology online . . . . . . . vii

Accessing publications online . . . . . . . vii

Ordering publications . . . . . . . . . viii

Accessibility . . . . . . . . . . . . . . viii

Tivoli technical training . . . . . . . . . . viii

Support information . . . . . . . . . . . viii

Conventions used in this guide . . . . . . . . ix

Typeface conventions . . . . . . . . . . ix

Operating system-dependent variables and paths ix

Command syntax . . . . . . . . . . . . x

Chapter 1. Introduction . . . . . . . . 1

What is new in IBM Tivoli Configuration Manager

for Automated Teller Machines, Version 2.1 Fix Pack

1 . . . . . . . . . . . . . . . . . . 1

Chapter 2. Planning and installing . . . 3

Planning . . . . . . . . . . . . . . . . 3

Installation overview . . . . . . . . . . 3

XFS requirements . . . . . . . . . . . . 4

Installing . . . . . . . . . . . . . . . 4

Using the Tivoli desktop . . . . . . . . . 4

Using the command line . . . . . . . . . 5

Removing IBM Tivoli Configuration Manager for

Automated Teller Machines endpoint software . . 6

Chapter 3. Configuring IBM Tivoli

Configuration Manager for Automated

Teller Machines . . . . . . . . . . . 7

Changes to the Automated_Teller_Machines policy

region . . . . . . . . . . . . . . . . 7

Updating automated teller machines configuration . 8

Distributing the ATM_Configuration_Fix.v2.1.FP01

profile from the Tivoli desktop . . . . . . . 8

Distributing the

ATM_Configuration_Fix.v2.1.FP01 profile from

the command line . . . . . . . . . . . 10

Rebooting Automated Teller Machines . . . . . 10

Chapter 4. Upgrading inventory

configuration repository . . . . . . . 13

Updating the inventory configuration repository . . 13

Updating tables and views on DB2 . . . . . 14

Updating tables and views on Informix . . . . 14

Updating tables and views on MS SQL . . . . 15

Updating tables and views on Oracle . . . . . 15

Updating tables and views on Sybase . . . . 15

Collecting inventory information . . . . . . . 16

Using the ATM_InventoryScan Profile . . . . 16

Distributing inventory profiles . . . . . . . . 17

Distributing an inventory profile from the Tivoli

desktop . . . . . . . . . . . . . . . 18

Distributing an inventory profile from the

command line . . . . . . . . . . . . 18

Querying the inventory information . . . . . . 19

Querying inventory information for all

automated teller machines . . . . . . . . 19

Querying inventory information for a single

automated teller machine . . . . . . . . . 20

Chapter 5. Configuring and scanning

automated teller machines . . . . . . 21

Performing Activity Planner operations . . . . . 21

Using the Activity Plan Editor and the Activity Plan

Monitor . . . . . . . . . . . . . . . 21

Submitting the

ATM_Configuration_Fix_Plan.v2.1.FP01 plan . . . 22

ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity

plan definition file . . . . . . . . . . . . 23

Appendix A. Inventory tables, views,

and queries . . . . . . . . . . . . . 29

Alarm capabilities . . . . . . . . . . . . 29

Alarm status . . . . . . . . . . . . . . 30

Camera capabilities and status . . . . . . . . 30

Card embossing unit capabilities . . . . . . . 31

Card embossing unit status . . . . . . . . . 31

Cash dispenser capabilities . . . . . . . . . 31

Cash dispenser logical cash unit capabilities and

status . . . . . . . . . . . . . . . . 32

Cash dispenser physical cash unit capabilities and

status . . . . . . . . . . . . . . . . 33

Cash dispenser status . . . . . . . . . . . 33

Cash-in module capabilities . . . . . . . . . 34

Cash-in module logical unit status . . . . . . . 34

Cash-in module physical unit status . . . . . . 35

Cash-in module status . . . . . . . . . . . 35

Check reader capabilities . . . . . . . . . . 36

Check reader status . . . . . . . . . . . . 36

Depository capabilities . . . . . . . . . . 37

Depository status . . . . . . . . . . . . 37

ID card reader capabilities . . . . . . . . . 38

ID card reader status . . . . . . . . . . . 38

PIN pad capabilities . . . . . . . . . . . 39

PIN pad status . . . . . . . . . . . . . 40

Printer capabilities . . . . . . . . . . . . 40

Printer status . . . . . . . . . . . . . . 41

Sensor capabilities . . . . . . . . . . . . 41

Sensor status . . . . . . . . . . . . . . 42

Text terminal capabilities . . . . . . . . . . 43

Text terminal status . . . . . . . . . . . . 43

© Copyright IBM Corp. 2000, 2007 iii

Page 6: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Appendix B. Service classes and

aliases . . . . . . . . . . . . . . . 45

Appendix C. Accessibility . . . . . . 47

Navigating the Interface Using the Keyboard . . . 47

Magnifying What is Displayed on the Screen . . . 47

Appendix D. Support information . . . 49

Searching knowledge bases . . . . . . . . . 49

Searching the information center . . . . . . 49

Searching the Internet . . . . . . . . . . 49

Obtaining fixes . . . . . . . . . . . . . 49

Receiving weekly support updates . . . . . . 50

Contacting IBM Software Support . . . . . . . 50

Determining the business impact . . . . . . 51

Describing problems and gathering information 52

Submitting problems . . . . . . . . . . 52

Notices . . . . . . . . . . . . . . 53

Trademarks . . . . . . . . . . . . . . 54

Index . . . . . . . . . . . . . . . 55

iv IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 7: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

About this guide

This guide provides information about planning, installing, and using IBM Tivoli

Configuration Manager for Automated Teller Machines, Version 2.1 Fix Pack 1.

Before installing fix pack 1, you need to install IBM Tivoli Configuration Manager

for Automated Teller Machines, Version 2.1. For information on how to install and

use the base product, refer to the IBM Tivoli Configuration Manager for Automated

Teller Machines User’s Guide.

Who should read this guide

This guide is for system administrators who want to install and use IBM Tivoli

Configuration Manager for Automated Teller Machines Fix Pack 1 to manage

Windows automated teller machines that use the eXtensions for Financial Services

(XFS) interface specification Release 2.0, 3.0.2, or 3.0.3, referred to in this document

as Windows XFS automated teller machines.

You should have knowledge of:

v Windows XFS automated teller machines

v Tivoli Management Framework

v Software Distribution

v Inventory

v Database and Structured Query Language (SQL) concepts

What this guide contains

This guide contains the following sections:

v Chapter 1, “Introduction,” on page 1 describes the new features available in IBM

Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 Fix

Pack 1.

v Chapter 2, “Planning and installing,” on page 3 describes planning

considerations and installation procedures for IBM Tivoli Configuration Manager

for Automated Teller Machines Fix Pack 1.

v Chapter 3, “Configuring IBM Tivoli Configuration Manager for Automated Teller

Machines,” on page 7 describes tasks that you must complete to configure Tivoli

environment after you have installed IBM Tivoli Configuration Manager for

Automated Teller Machines Fix Pack 1.

v Chapter 4, “Upgrading inventory configuration repository,” on page 13 describes

how to upgrade Inventory configuration repository to enable IBM Tivoli

Configuration Manager for Automated Teller Machines Fix Pack 1 to collect and

query inventory information for automated teller machines.

v Chapter 5, “Configuring and scanning automated teller machines,” on page 21

describes how to use the ATM_Configuration_Fix_Plan.v2.1.FP01.xml plan to

configure and scan automated teller machines at a scheduled date and time.

v Appendix A, “Inventory tables, views, and queries,” on page 29 describes the

inventory tables, views, and queries updated by the installation of IBM Tivoli

Configuration Manager for Automated Teller Machines Fix Pack 1.

v Appendix B, “Service classes and aliases,” on page 45 describes the use of

non-XFS-standard service class names.

© Copyright IBM Corp. 2000, 2007 v

Page 8: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

v Appendix C, “Accessibility,” on page 47 provides information about the

accessibility features of the IBM Tivoli Configuration Manager for Automated

Teller Machines.

v Appendix D, “Support information,” on page 49 provides information about

obtaining support for IBM products.

Publications

This section lists publications in the IBM Tivoli Configuration Manager for

Automated Teller Machines library and any other related documents. It also

describes how to access Tivoli publications online, how to order Tivoli

publications, and how to submit comments on Tivoli publications.

IBM Tivoli Configuration Manager for Automated Teller

Machines

The following documents are available in the IBM Tivoli Configuration Manager

for Automated Teller Machines library:

v IBM Tivoli Configuration Manager for Automated Teller Machine: User’s Guide,

SC32-1255

Provides information about planning, installing, and using IBM Tivoli

Configuration Manager for Automated Teller Machines, Version 2.1.

v IBM Tivoli Configuration Manager for Automated Teller Machine: Problem

Determination Guide, SC32-1411

Provides information to handle any problems you may encounter while using

IBM Tivoli Configuration Manager for Automated Teller Machines, Version 2.1.

v IBM Tivoli Configuration Manager for Automated Teller Machines: Installation and

Configuration Guide for Fix Pack 1, GI11-8063

Provides information about planning, installing, and using IBM Tivoli

Configuration Manager for Automated Teller Machines, Version 2.1 Fix Pack 1.

v IBM Tivoli Configuration Manager for Automated Teller Machine: Release Notes,

SC32-1254

Provides late-breaking information about IBM Tivoli Configuration Manager for

Automated Teller Machines, Version 2.1.

Prerequisite publications

To use the information in this guide effectively, you must have some prerequisite

knowledge, which you can obtain from the following publications:

v IBM Tivoli Configuration Manager: Introducing IBM Tivoli Configuration Manager,

GC23-4703

Provides an overview of IBM Tivoli Configuration Manager and its components,

as well as a series of scenarios that introduce you to the tasks you can perform.

v IBM Tivoli Configuration Manager: Planning and Installation, GC32-4702

Explains how to plan or upgrade your deployment of IBM Tivoli Configuration

Manager in a Tivoli environment as well as how to install, upgrade, and

uninstall the components of IBM Tivoli Configuration Manager using the

available installation mechanisms.

v IBM Tivoli Configuration Manager: Messages and Codes, SC23-4708

Details all the error and warning messages and error codes issued by all of the

components of IBM Tivoli Configuration Manager, and their sub-components.

v IBM Tivoli Configuration Manager: User’s Guide for Software Distribution, SC23-4711

vi IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 9: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Provides information about the concepts and procedures necessary for you to

effectively use the Software Distribution component of IBM Tivoli Configuration

Manager, to distribute software over local area networks (LANs) and wide area

networks (WANs).

v IBM Tivoli Configuration Manager: Reference Manual for Software Distribution,

SC23-4712

Provides advanced information about how to use and customize the Software

Distribution component of IBM Tivoli Configuration Manager.

v IBM Tivoli Configuration Manager: User’s Guide for Inventory, SC23-4713

Provides information about the Inventory component of IBM Tivoli

Configuration Manager. It includes an introduction to the Inventory component

and information about, procedures for, and examples of the management tasks

that you can perform using Inventory.

v IBM Tivoli Configuration Manager: Database Schema Reference, SC23-4783

Provides information about the configuration repository of IBM Tivoli

Configuration Manager. It includes descriptions of the views, queries, and tables

used in the configuration repository, as well as an explanation of history

tracking.

v Tivoli Management Framework: Planning for Deployment Guide, GC32-0803

Explains how to plan for deploying your Tivoli environment.

v Tivoli Management Framework: User’s Guide, GC32-0805

Describes the concepts and procedures for using Tivoli Management Framework

services.

v Tivoli Management Framework: Reference Manual, GC32-0806

Provides in-depth information about Tivoli Management Framework commands.

v Troubleshooting Tivoli Using the Latest Features, SG24-6614

This redbook is an update of the existing Tivoli Enterprise™ Internals and

Problem Determination, SG24-2034 redbook.

Accessing terminology online

The Tivoli Software Glossary includes definitions for many of the technical terms

related to Tivoli software. The Tivoli Software Glossary is available at the following

Tivoli software library Web site:

http://publib.boulder.ibm.com/tividd/glossary/tivoliglossarymst.htm

The IBM Terminology Web site consolidates the terminology from IBM product

libraries in one convenient location. You can access the Terminology Web site at the

following Web address:

http://www.ibm.com/ibm/terminology

Accessing publications online

The documentation CD contains the publications that are in the product library.

The format of the publications is PDF, HTML, or both. Refer to the readme file on

the CD for instructions on how to access the documentation.

The product CD contains the publications that are in the product library. The

format of the publications is PDF, HTML, or both. To access the publications using

a Web browser, open the infocenter.html file. The file is in the appropriate

publications directory on the product CD.

About this guide vii

Page 10: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

IBM posts publications for this and all other Tivoli products, as they become

available and whenever they are updated, to the Tivoli software information center

Web site. Access the Tivoli software information center by first going to the Tivoli

software library at the following Web address:

http://www.ibm.com/software/tivoli/library/

Click Tivoli product manuals. In the Tivoli Technical Product Documents

Alphabetical Listing window, click IBM Tivoli Configuration Manager for

Automated Teller Machines to access your product library at the Tivoli software

information center.

Note: If you print PDF documents on other than letter-sized paper, set the option

in the File → Print window that allows Adobe Reader to print letter-sized

pages on your local paper.

Ordering publications

You can order many Tivoli publications online at the following Web site:

http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi

You can also order by telephone by calling one of these numbers:

v In the United States: 800-879-2755

v In Canada: 800-426-4968

In other countries, contact your software account representative to order Tivoli

publications.

Accessibility

Accessibility features help users with a physical disability, such as restricted

mobility or limited vision, to use software products successfully. With this product,

you can use assistive technologies to hear and navigate the interface. You can also

use the keyboard instead of the mouse to operate all features of the graphical user

interface.

For additional information, see the Appendix C, “Accessibility,” on page 47.

Tivoli technical training

For Tivoli technical training information, refer to the following IBM Tivoli

Education Web site:

http://www.ibm.com/software/tivoli/education

Support information

If you have a problem with your IBM software, you want to resolve it quickly. IBM

provides the following ways for you to obtain the support you need:

v Searching knowledge bases: You can search across a large collection of known

problems and workarounds, Technotes, and other information.

v Obtaining fixes: You can locate the latest fixes that are already available for your

product.

viii IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 11: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

v Contacting IBM Software Support: If you still cannot solve your problem, and

you need to work with someone from IBM, you can use a variety of ways to

contact IBM Software Support.

For more information about these three ways of resolving problems, see

Appendix D, “Support information,” on page 49.

Conventions used in this guide

This guide uses several conventions for special terms and actions, operating

system-dependent commands and paths, and margin graphics.

Typeface conventions

This guide uses the following typeface conventions:

Bold

v Lowercase commands and mixed case commands that are otherwise

difficult to distinguish from surrounding text

v Interface controls (check boxes, push buttons, radio buttons, spin

buttons, fields, folders, icons, list boxes, items inside list boxes,

multicolumn lists, containers, menu choices, menu names, tabs, property

sheets), labels (such as Tip:, and Operating system considerations:)

v Column headings in a table

v Keywords and parameters in text

Italic

v Citations (titles of books, diskettes, and CDs)

v Words defined in text

v Emphasis of words (words as words)

v Letters as letters

v New terms in text (except in a definition list)

v Variables and values you must provide

Monospace

v Examples and code examples

v File names, programming keywords, and other elements that are difficult

to distinguish from surrounding text

v Message text and prompts addressed to the user

v Text that the user must type

v Values for arguments or command options

Operating system-dependent variables and paths

This guide uses the Windows convention for specifying environment variables and

for directory notation.

When using the UNIX® command line, replace %variable%with $variable for

environment variables and replace each backslash (\) with a forward slash (/) in

directory paths.

Note: If you are using the bash shell on a Windows system, you can use the UNIX

conventions.

About this guide ix

Page 12: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Command syntax

These special characters are used to define command syntax:

[ ] Identifies optional arguments. Arguments not enclosed in brackets are

required.

... Indicates that you can repeat the previous argument or specify multiple

values for the previous argument.

| Indicates mutually exclusive information. You can use the argument to the

left or to the right of the separator. You cannot use both arguments in a

single use of the command.

{ } Limits a set of mutually exclusive arguments when one of the arguments is

required. If the arguments are optional, they are enclosed in [ ] (brackets).

x IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 13: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Chapter 1. Introduction

IBM Tivoli Configuration Manager for Automated Teller Machines provides a

centralized system management tool on Windows automated teller machines that

use the eXtensions for Financial Services (XFS) interface specification Release 2.0,

3.0.2, or 3.0.3. These automated teller machines are referred to in this document as

Windows XFS automated teller machines.

In providing integration of Windows XFS automated teller machines with the

Tivoli Management Framework, IBM Tivoli Configuration Manager for Automated

Teller Machines enables:

v Collecting and querying of inventory information for automated teller machines,

see “Querying the inventory information” on page 19.

v Distributing of software to your automated teller machines, see IBM Tivoli

Configuration Manager: User’s Guide for Software Distribution.

v Rebooting of automated teller machines, see “Rebooting Automated Teller

Machines” on page 10.

What is new in IBM Tivoli Configuration Manager for Automated Teller

Machines, Version 2.1 Fix Pack 1

This section lists the new features available in IBM Tivoli Configuration Manager

for Automated Teller Machines, Version 2.1 Fix Pack 1:

v Support of XFS 3.0.2 and 3.0.3

v Support of Tivoli Management Framework, Version 4.1.1

v Support of the Inventory component of IBM Tivoli Configuration Manager,

Version 4.2.3

v Support of the Software Distribution component of IBM Tivoli Configuration

Manager, Version 4.2.3

v A software package to update the automated teller machine configuration. The

software package name is ATM_Configuration_Fix.v2.1.FP01.

v An activity plan to configure and scan automated teller machines at a scheduled

date and time. If you install the Activity Planner services of IBM Tivoli

Configuration Manager, Version 4.2.3, you can use the

ATM_Configuration_Fix.v2.1.FP01.xml plan to configure and scan automated

teller machines at a specific date and time.

© Copyright IBM Corp. 2000, 2007 1

Page 14: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

What is new

2 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 15: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Chapter 2. Planning and installing

This chapter describes how to install IBM Tivoli Configuration Manager for

Automated Teller Machines Fix Pack 1 in your Tivoli environment. It includes:

v Planning considerations, including software requirements. For detailed

information, see “Planning.”

v Instructions for installing IBM Tivoli Configuration Manager for Automated

Teller Machines Fix Pack 1. For detailed information, see “Installing” on page 4.

Note: Before you install IBM Tivoli Configuration Manager for Automated Teller

Machines Fix Pack 1, review the information in this chapter and in the IBM

Tivoli Configuration Manager for Automated Teller Machine: Release Notes and

ensure that you have met all the requirements. For information about the

prerequisite software and hardware, refer to the documentation for those

products.

Planning

This section describes:

v Steps for getting IBM Tivoli Configuration Manager for Automated Teller

Machines, Fix Pack 1 ready to use. For detailed information, see “Installation

overview.”

v XFS requirements. For detailed information, see “XFS requirements” on page 4.

For detailed information about required hardware requirements, IBM Tivoli

software, and supported operating systems refer to the IBM Tivoli Configuration

Manager for Automated Teller Machine: Release Notes.

Installation overview

The high-level installation and configuration steps for IBM Tivoli Configuration

Manager for Automated Teller Machines Fix Pack 1, are:

1. Check that the Windows XFS automated teller machines you want to manage

meet the XFS requirements described in “XFS requirements” on page 4.

2. Upgrade the Tivoli environment to Tivoli Management Framework, Version

4.1.1 and Tivoli Configuration Manager, Version 4.2.3.

3. Ensure you installed IBM Tivoli Configuration Manager for Automated Teller

Machines, Version 2.1.

4. Update IBM Tivoli Configuration Manager for Automated Teller Machines to

Fix Pack 1.

5. Install IBM Tivoli Configuration Manager for Automated Teller Machines Fix

Pack 1. For information on where to install IBM Tivoli Configuration Manager

for Automated Teller Machines, refer to the IBM Tivoli Configuration Manager for

Automated Teller Machine: Release Notes.

6. To collect and use inventory information for Windows XFS automated teller

machine, update the inventory database with the IBM Tivoli Configuration

Manager for Automated Teller Machines tables and views. For detailed

information, see “Updating the inventory configuration repository” on page 13.

7. Configure or update the configuration on each automated teller machine you

want to manage. For detailed information, see “Updating automated teller

machines configuration” on page 8.

© Copyright IBM Corp. 2000, 2007 3

Page 16: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

XFS requirements

Windows XFS automated teller machines must use the XFS interface specification,

Release 2.0, 3.0.2, or 3.0.3. For each automated teller machine you want to manage

using IBM Tivoli Configuration Manager for Automated Teller Machines, ensure

that the XFS manager and the service provider software are installed and that the

logical services for the automated teller machine peripheral devices are configured.

If any of the devices are configured using service class names other than the

standard service class names, you need to define your service class names using an

alias file provided with IBM Tivoli Configuration Manager for Automated Teller

Machines. For more information, see Appendix B, “Service classes and aliases,” on

page 45.

Installing

Because the IBM Tivoli Configuration Manager for Automated Teller Machines

must be installed on the Tivoli server, the related Fix Pack 1 must be applied to the

Tivoli server too. You can install IBM Tivoli Configuration Manager for Automated

Teller Machines Fix Pack 1 using any of the following methods:

v The Tivoli desktop. For detailed information on how to use the Tivoli Desktop,

see “Using the Tivoli desktop.”

v The Tivoli Management Framework wpatch commands. For detailed information

on how to use the wpatch command, see “Using the command line” on page 5.

v The Tivoli Software Installation Service (SIS). For detailed information on how to

use SIS, refer to the Tivoli Enterprise Installation Guide.

Note: Before you can use IBM Tivoli Configuration Manager for Automated Teller

Machines to manage your Windows XFS automated teller machines,

configure the IBM Tivoli software on the automated teller machines. For

information about configuration, see Chapter 3, “Configuring IBM Tivoli

Configuration Manager for Automated Teller Machines,” on page 7.

Using the Tivoli desktop

The basic procedure for using the Tivoli desktop to upgrade a product is as

follows:

1. From the Tivoli desktop, select Install → Install Patch. The Install Patch dialog

is displayed.

If the IBM Tivoli Configuration Manager for Automated Teller Machines,

Version 2.1, Fix Pack 2.1-CMA-FP01 (U811344 - 2007/03) patch is not listed in

the Select Patch to Install list box, click Select Media to identify the path to

the installation media.

2. From the Select Patch to Install list box, select IBM Tivoli Configuration

Manager for Automated Teller Machines, Version 2.1, Fix Pack 2.1-CMA-FP01

(U811344 - 2007/03).

4 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 17: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

This component upgrades the Tivoli server to IBM Tivoli Configuration

Manager for Automated Teller Machines, Version 2.1 fix pack 1.

3. Specify where you want to upgrade the product by moving clients from the

Available Clients scrolling list to the Clients to Install On scrolling list.

4. Click Install. The Patch Install dialog is displayed. It lists operations that take

place during the installation. It also warns of problems that you might want to

correct before you install the fix pack.

5. Select Continue Install to begin the installation. The Patch Install dialog

displays the status during the installation. When the installation has completed,

the Patch Install dialog returns a completion message.

6. Click Close to return to the Install Patch dialog.

Using the command line

To upgrade IBM Tivoli Configuration Manager for Automated Teller Machines

from the command line, enter the following command:

wpatch –c source_dir –i 21CMAFP1.IND managed_node ...

where:

–c source_dir

Specify the location of the image on the installation media.

–i 21CMAFP1.IND

Specifies the Configuration Manager for Automated Teller Machines, Version

2.1, Fix Pack 1 index file to which the fix pack is installed.

managed_node

Specifies the server on which the Configuration Manager for Automated Teller

Machines, Version 2.1, Fix Pack 1 is installed.

For detailed information on the wpatch command, refer to the Tivoli Management

Framework: Reference Manual.

Installing

Chapter 2. Planning and installing 5

Page 18: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Removing IBM Tivoli Configuration Manager for Automated

Teller Machines endpoint software

To remove the endpoint software from an automated teller machine, perform the

following steps on the endpoint:

1. If you have run an inventory scan, delete the following files from the

%LCFDIR%\inv\SCAN directory:

v sstntxfs.mif

v sstntxfs.bk1

v sstntxfs.bk2Where %LCFDIR% is the endpoint installation path.

2. Remove the ATM_Configuration_Fix.v2.1.FP01 software package.

3. Remove the ATM_Configuration.2.1 software package.

Installing

6 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 19: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Chapter 3. Configuring IBM Tivoli Configuration Manager for

Automated Teller Machines

This chapter helps you configure IBM Tivoli Configuration Manager for Automated

Teller Machines environment after you have updated the product to fix pack 1. It

describes the following topics:

v The changes in the IBM Tivoli Configuration Manager for Automated Teller

Machines policy region. For a detailed description, see “Changes to the

Automated_Teller_Machines policy region.”

v The configuration steps required for managing your automated teller machines

after fix pack 1 installation. For a detailed description, see “Updating automated

teller machines configuration” on page 8.

v The task to reboot Windows automated teller machines. For a detailed

description, see “Rebooting Automated Teller Machines” on page 10.

Changes to the Automated_Teller_Machines policy region

When you update IBM Tivoli Configuration Manager for Automated Teller

Machines to fix pack 1, the Automated_Teller_Machines policy region is updated

on your Tivoli desktop. To display the contents of the Automated_Teller_Machines

policy region click Automated_Teller_Machines.

The Automated_Teller_Machines policy region contains the following resources:

The CM_ATM_Configuration profile manager

The CM_ATM_Configuration profile manager manages:

The ATM_Configuration.2.1 profile

This profile configures Tivoli software on Windows XFS automated

teller machines. It downloads the IBM Tivoli Configuration

Manager for Automated Teller Machines inventory scanner

program and trace file to one or more automated teller machines.

You used this profile to configure old automated teller machines

before installing Fix pack 1. It is still needed for new automated

teller machines where you need to install both old and new

software packages. For information on using the

ATM_Configuration.2.1 profile, see IBM Tivoli Configuration

Manager for Automated Teller Machine: User’s Guide.

© Copyright IBM Corp. 2000, 2007 7

Page 20: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

The ATM_Configuration_Fix.v2.1.FP01 profile

This profile configures Tivoli software on Windows XFS automated

teller machines. It downloads only the IBM Tivoli Configuration

Manager for Automated Teller Machines inventory scanner

program and libraries to one or more automated teller machines.

For information on using the ATM_Configuration_Fix.v2.1.FP01

profile, see “Updating automated teller machines configuration.”

The ATM_InventoryScan profile

In addition to a hardware scan, this profile runs an inventory

scanner to collect automated teller machine information. It can be

used as a template or can be distributed directly to one or more

Windows XFS automated teller machines. For information on using

the ATM_InventoryScan profile, see “Using the

ATM_InventoryScan Profile” on page 16.

The ATM_Queries query library

The ATM_Queries query library contains inventory queries that access the

inventory tables for IBM Tivoli Configuration Manager for Automated

Teller Machines. For information on using the ATM_Queries query library,

see “Querying the inventory information” on page 19.

The ATM_Tasks task library

The ATM_Tasks task library enables you to reboot your Windows XFS

automated teller machines. For information on using this task, see

“Rebooting Automated Teller Machines” on page 10.

Updating automated teller machines configuration

Before you can use IBM Tivoli Configuration Manager for Automated Teller

Machines Fix Pack 1 to manage your Windows XFS automated teller machines,

perform the following steps:

v Ensure that the XFS requirement described in “XFS requirements” on page 4 is

met and define any non-standard service class names using the IBM Tivoli

Configuration Manager for Automated Teller Machines alias file. For

information, see Appendix B, “Service classes and aliases,” on page 45.

v Verify that the endpoint is connected and running.

v Ensure you distributed the ATM_Configuration.2.1 profile.

v Update the automated teller machines by distributing the

ATM_Configuration_Fix.v2.1.FP01 profile to them. You can distribute the profile

by using one of the following methods:

– From the Tivoli desktop. For a detailed explanation, see “Distributing the

ATM_Configuration_Fix.v2.1.FP01 profile from the Tivoli desktop.”

– From the command line. For a detailed explanation, see “Distributing the

ATM_Configuration_Fix.v2.1.FP01 profile from the command line” on page

10.

– From the Activity Planner using the activity plan template provided with Fix

Pack 1. For a detailed explanation, see

“ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity plan definition file” on

page 23.

Distributing the ATM_Configuration_Fix.v2.1.FP01 profile from

the Tivoli desktop

To distribute the ATM_Configuration_Fix.v2.1.FP01 profile from the desktop

perform the following steps:

Navigating the desktop

8 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 21: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

1. In the Automated_Teller_Machines policy region, open the

CM_ATM_Configuration profile manager, which manages the

ATM_Configuration_Fix.v2.1.FP01 profile.

2. If necessary, add subscribers by clicking Profile Manager → Subscribers. In the

Subscribers dialog, move endpoints or profile managers from the Available to

become Subscribers scrolling list to the Current Subscribers scrolling list.

3. Click Set Subscriptions & Close.

4. Do one of the following:

v To distribute the profile immediately to a subscriber, drag-and-drop the

profile onto the subscriber icon.

v To distribute the profile to all the subscribers in the Subscribers group box,

perform one of the following steps:

– Click Profile Manager → Distribute and then click Distribute Now.

– If you want to schedule the distribution, click Schedule, fill in the

scheduling information, and click Schedule Job & Close.

Updating automated teller machines configuration

Chapter 3. Configuring IBM Tivoli Configuration Manager for Automated Teller Machines 9

Page 22: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

v To distribute the profile to selected subscribers, perform the following steps:

a. Right-click the ATM_Configuration_Fix.v2.1.FP01 profile icon.

b. Click Install. The Install Software Package dialog is displayed.

c. In the Install Software Package dialog move endpoints and profile

managers from the Available Subscribers scrolling list to the Install

Software Package To scrolling list.

d. Click Install & Close or, to schedule the distribution, click Schedule, fill

in the scheduling information, and click Schedule Job & Close.

Distributing the ATM_Configuration_Fix.v2.1.FP01 profile from

the command line

To distribute the ATM_Configuration_Fix.v2.1.FP01 profile from the command line,

enter the following command:

winstsp @ATM_Configuration_Fix.v2.1.FP01 subscriber ...

where subscriber is the name of the automated teller machine to which the profile is

to be distributed.

For more information about the winstsp command, refer to the IBM Tivoli

Configuration Manager: Reference Manual for Software Distribution.

Rebooting Automated Teller Machines

To reboot one or more automated teller machines running on Windows platforms,

perform the following steps:

1. Open the ATM_Tasks task library by double-clicking the ATM_Tasks icon in the

Automated_Teller_Machines policy region.

The task library contains the Reboot_ATM_Unit task.

2. Double-click the Reboot_ATM_Unit task icon. The Execute Task dialog is

displayed.

3. In the Task Options group box, specify the options for this task.

4. In the Execution Targets group box, select the automated teller machines to

reboot by moving:

v Automated teller machines from the Available Task Endpoints scrolling list

to the Selected Task Endpoints scrolling list.

v Profile managers from the Available Profile Managers scrolling list to the

Selected Profile Managers scrolling list.

Updating automated teller machines configuration

10 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 23: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

5. Click Execute & Dismiss.

Note: Use this task with care, because it does not check or stop any applications

that are running on the automated teller machine before it runs, and data

can be lost.

Rebooting automated teller machines

Chapter 3. Configuring IBM Tivoli Configuration Manager for Automated Teller Machines 11

Page 24: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Rebooting automated teller machines

12 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 25: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Chapter 4. Upgrading inventory configuration repository

After you have installed IBM Tivoli Configuration Manager for Automated Teller

Machines Fix Pack 1, you will need to upgrade the Inventory configuration

repository by running some sql scripts provided with this fix pack, see “Updating

the inventory configuration repository.”

After the upgrade, you can use IBM Tivoli Configuration Manager for Automated

Teller Machines with the Inventory component of IBM Tivoli Configuration

Manager, Version 4.2.3 to collect XFS-specific inventory information about your

automated teller machines. In particular, you can:

v Use profiles to specify how inventory information about the automated teller

machine is collected. For a detailed explanation, see “Collecting inventory

information” on page 16.

v Distribute profiles to collect the inventory information. For a detailed

explanation, see “Distributing inventory profiles” on page 17.

v Query the automated teller machine inventory information you collected. For a

detailed explanation, see “Querying the inventory information” on page 19.

For more information about using Inventory, refer to the IBM Tivoli Configuration

Manager: User’s Guide for Inventory. For information about the tables, views, and

queries provided with IBM Tivoli Configuration Manager for Automated Teller

Machines, see Appendix A, “Inventory tables, views, and queries,” on page 29.

Updating the inventory configuration repository

Before you update the inventory configuration repository for IBM Tivoli

Configuration Manager for Automated Teller Machines, ensure you have

accomplished the following tasks:

1. Upgraded Tivoli Management Framework to 4.1.1

2. Upgraded IBM Tivoli Configuration Manager to 4.2.3

3. Installed IBM Tivoli Configuration Manager for Automated Teller Machines,

Version 2.1.

4. Created the Inventory configuration repository schema for automated teller

machines and defined the tables and views by running the

tivoli_sstxfs_vendorschema_inv4.sql script as described in the IBM Tivoli

Configuration Manager for Automated Teller Machine: User’s Guide.

Then, update the tables and views depending on the database you installed:

DB2® For a detailed description, see “Updating tables and views on DB2” on

page 14.

Informix®

For a detailed description, see “Updating tables and views on Informix” on

page 14.

MS SQL

For a detailed description, see “Updating tables and views on MS SQL” on

page 15.

Oracle For a detailed description, see “Updating tables and views on Oracle” on

page 15.

© Copyright IBM Corp. 2000, 2007 13

Page 26: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Sybase

For a detailed description, see “Updating tables and views on Sybase” on

page 15.

Updating tables and views on DB2

To update the tables and views in the DB2 RDBMS, perform the following steps:

1. Copy the tivoli_sstxfs_db2_upgrade_21_FP01.sql script from the

$BINDIR/TME/sst/ntxfs/scripts/rdbms directory on the Tivoli server to a

temporary directory on the RIM host or on the DB2 server.

For DB2 on z/OS, there are two different upgrade scripts:

v tivoli_sstxfs_db2_mvs_upgrade_21_FP01.sql if you want to use the default

tablespace storage information.

v tivoli_sstxfs_db2_mvs_custom_upgrade_21_FP01.sql if you want to specify

tablespace storage information.2. Create a connection to the DB2 server database using the following command:

db2 connect to database_name user user_name using password

where:

database_name

Specifies the name or alias name of the Inventory configuration

repository

user_name

Specifies the name of the user who owns the Inventory configuration

repository

password

Specifies the password of the user specified by user_name

3. From the temporary directory into which you copied the

tivoli_sstxfs_db2_upgrade_21_FP01.sql script, run the script using the following

command:

db2 –f tivoli_sstxfs_db2_upgrade_21_FP01.sql –o –t

–z tivoli_sstxfs_db2_upgrade_21_FP01.log

This command updates the Inventory configuration repository schema for IBM

Tivoli Configuration Manager for Automated Teller Machines, on DB2.

Moreover it directs the output to the screen, and logs the output in the

tivoli_sstxfs_db2_upgrade_21_FP01.log file.

Updating tables and views on Informix

To update the tables and views in the Informix RDBMS, perform the following

steps:

1. Copy the tivoli_sstxfs_infx_upgrade_21_FP01.sql script from the

$BINDIR/TME/sst/ntxfs/scripts/rdbms directory on the Tivoli server to a

temporary directory on the RIM host or on the Informix server.

2. Run the tivoli_sstxfs_infx_upgrade_21_FP01.sql script using the following

command:

dbaccess database_name@$INFORMIXSERVER tivoli_sstxfs_infx_upgrade_21_FP01.sql

where database_name is the name of the Inventory configuration repository.

This command updates the Inventory configuration repository schema for IBM

Tivoli Configuration Manager for Automated Teller Machines on Informix.

Updating the inventory configuration repository

14 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 27: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Updating tables and views on MS SQL

To update the tables and views in the MS SQL RDBMS, perform the following

steps:

1. Copy the tivoli_sstxfs_sql_upgrade_21_FP01.sql script from the

$BINDIR/TME/sst/ntxfs/scripts/rdbms directory on the Tivoli server to a

temporary directory on the RIM host or on the MS SQL server.

2. From the temporary directory, run the script using the following command:

isql –U user_name [–P password][–S server id][–d database id]

–i tivoli_sstxfs_sql_upgrade_21_FP01.sql –o tivoli_sstxfs_sql_upgrade_21_FP01.log

where:

user_name

Specifies the MS SQL user name.

password

Specifies the password for the MS SQL server user.

server id

Specifies the MS SQL server identifier.

database id

Specifies the name of the Inventory database.This command updates the Inventory configuration repository schema for IBM

Tivoli Configuration Manager for Automated Teller Machines on MS SQL.

Moreover it directs the output to the screen, and logs the output in the

tivoli_sstxfs_sql_upgrade_21_FP01.log file.

Updating tables and views on Oracle

To update the tables and views in the Oracle RDBMS, perform the following steps:

1. Copy the tivoli_sstxfs_ora_upgrade_21_FP01.sql script from the

$BINDIR/TME/sst/ntxfs/scripts/rdbms directory on the Tivoli server to a

temporary directory on the RIM host or on the Oracle server.

2. Switch to the Oracle user and start an SQL *Plus session. Log in to the Oracle

server using the following command:

sqlplus user_name/password

where user_name and password are the Oracle user name and password created

and set when you ran the inventory admin script.

3. To specify a file for the log information, use the following command:

spool tivoli_sstxfs_ora_upgrade_21_FP01.log

4. In the SQL *Plus session, run the tivoli_sstxfs_ora_upgrade_21_FP01.sql script

using the following command:

@tivoli_sstxfs_ora_upgrade_21_FP01.sql

The script updates the Inventory configuration repository schema for IBM

Tivoli Configuration Manager for Automated Teller Machines on Oracle.

Moreover it logs the results in the tivoli_sstxfs_ora_upgrade_21_FP01.log file.

Updating tables and views on Sybase

To update the tables and views in the Sybase RDBMS, perform the following steps:

1. Copy the tivoli_sstxfs_sybase_upgrade_21_FP01.sql script from the

$BINDIR/TME/sst/ntxfs/scripts/rdbms directory on the Tivoli server to a

temporary directory in which you can run isql on the RIM host or the Sybase

server.

2. From the temporary directory, run the script using the following command:

Updating for MS SQL

Chapter 4. Upgrading inventory configuration repository 15

Page 28: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

isql –U user_name [–P password] [–S server id] [–d database id]

-i tivoli_sstxfs_sybase_upgrade_21_FP01.sql

–o tivoli_sstxfs_sybase_upgrade_21_FP01.sql.log

where:

user_name

Specifies the name of the Sybase user created when you ran the

inventory admin script. The default value is invtiv.

password

Specifies the password, defined when you ran the inventory admin

script, for the Sybase user. The default value is tivoli.

server id

Specifies the Sybase server identifier.

database id

Specifies the name of the Inventory database.This command updates the Inventory configuration repository schema for IBM

Tivoli Configuration Manager for Automated Teller Machines on Sybase and

logs the output in the tivoli_sstxfs_sybase_upgrade_21_FP01.log file.

Collecting inventory information

To collect inventory information from Windows XFS automated teller machines

you can use:

v The ATM_InventoryScan profile contained in the CM_ATM_Configuration

profile manager. For a detailed description, see “Using the ATM_InventoryScan

Profile.”

v A new inventory profile, customized for use with the Windows XFS automated

teller machines. For a detailed description, see the IBM Tivoli Configuration

Manager: User’s Guide for Inventory.

v The ATM_Configuration_Fix_Plan.v2.1.FP01 plan. For a detailed description, see

Chapter 5, “Configuring and scanning automated teller machines,” on page 21.

Using the ATM_InventoryScan Profile

In the Automated_Teller_Machines policy region, open the

CM_ATM_Configuration profile manager, which manages the ATM_InventoryScan

profile.

Updating for Sybase

16 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 29: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

In addition to the hardware scan, the ATM_InventoryScan profile runs the

automated teller machine inventory scanner to collect inventory information for

automated teller machines. This profile can be used as a template to create other

inventory profiles or can be distributed directly to subscribers. To distribute this

profile, see “Distributing inventory profiles.”

Distributing inventory profiles

To collect inventory information for your automated teller machines that use the

XFS interface specification Release 2.0, 3.0.2, or 3.0.3, before you perform a scan,

you must ensure you have distributed both ATM_Configuration.2.1 and

ATM_Configuration_Fix.v2.1.FP01 profiles to the automated teller machines. For a

detailed explanation, see “Updating automated teller machines configuration” on

page 8.

Collecting inventory information

Chapter 4. Upgrading inventory configuration repository 17

Page 30: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

When you distribute the inventory profile, the automated teller machine inventory

scanner gathers the information and saves it in a MIF file in a standard format.

Then the file is retrieved by the Tivoli server and the information is processed and

saved in the SST_XFS tables of the configuration repository on the RDBMS server.

Before distributing an automated teller machine inventory profile, ensure the user

is logged on to the automated teller machine.

You can distribute an inventory profile by using one of the following methods:

v From the Tivoli desktop. See “Distributing an inventory profile from the Tivoli

desktop.”

v From the command line. See “Distributing an inventory profile from the

command line.”

Distributing an inventory profile from the Tivoli desktop

To distribute an inventory profile from the desktop:

1. If the profile manager that contains the inventory profile you want to distribute

is not open, double-click the profile manager icon to open it.

2. If necessary, add subscribers by clicking Profile Manager → Subscribers. The

Subscribers dialog is displayed.

3. Move endpoints or profile managers from the Available to become Subscribers

scrolling list to the Current Subscribers scrolling list, and then click Set

Subscriptions & Close.

4. Do one of the following:

v To distribute the profile immediately to a subscriber, drag-and-drop the

profile onto the subscriber icon.

v To distribute the profile to all the subscribers in the Subscribers group box,

click Profile Manager → Distribute, and then click Distribute Now or, to

schedule the distribution, click Schedule, fill in the scheduling information,

and click Schedule Job & Close.

v To distribute the profile to selected subscribers, right-click the icon for the

inventory profile. In the Inventory Profile dialog displayed, move endpoints

and profile managers from the Available Targets scrolling list to the Selected

Targets scrolling list. Then click Distribute & Close or, to schedule the

distribution, click Schedule, fill in the scheduling information, and click

Schedule Job & Close.

Distributing an inventory profile from the command line

To distribute an inventory profile from the command line, enter the following

command:

wdistinv @InventoryConfig:profile_name endpoint_name ...

where

profile_name

Specifies the name of the profile. The default inventory profile name for

the automated teller machine is ATM_InventoryScan.

endpoint_name

Specifies the name of the automated teller machine to which the profile is

to be distributed.

For more information about the wdistinv command, refer to the Tivoli Management

Framework: Reference Manual.

Distributing inventory profiles

18 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 31: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Querying the inventory information

You can use the queries provided by IBM Tivoli Configuration Manager for

Automated Teller Machines Fix Pack 1 in the ATM_Queries query library to look

at:

v The inventory information collected for all the automated teller machine. See

“Querying inventory information for all automated teller machines” for a

detailed explanation.

v The inventory information collected for a specific automated teller machine. See

“Querying inventory information for a single automated teller machine” on page

20 for a detailed explanation.

Querying inventory information for all automated teller

machines

To query the inventory information in the database for all automated teller

machines, perform the following steps:

1. In the Automated_Teller_Machines policy region, double-click ATM_Queries to

open the ATM_Queries window.

2. Right-click on a query, and then click Run Query. The query is run with the

default values. To see which columns are included in the query, see the

appropriate query in Appendix A, “Inventory tables, views, and queries,” on

page 29.

3. To change the default values for the supplied queries, right-click on a query,

and then click Edit Query. The Edit Query dialog is displayed. For more

information on editing or creating your own queries, refer to the IBM Tivoli

Configuration Manager: User’s Guide for Inventory.

Querying the inventory information

Chapter 4. Upgrading inventory configuration repository 19

Page 32: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Querying inventory information for a single automated teller

machine

To query the inventory information in the database for a single automated teller

machine, perform the following steps:

1. In the Subscribers group box, right-click on the endpoint icon for the

automated teller machine.

2. Click Execute Query. The Execute a Query dialog is displayed.

3. In the Query Libraries scrolling list, select ATM_Queries. Then, select a query

in the Queries scrolling list, and click Execute. The results for the query are

returned in a Run Query dialog.

Note: There are several reasons for which no data is found for the query, for

example:

v An inventory profile has not been distributed to collect the inventory

information.

v The automated teller machine does not have the device for which the

query is requesting data.

v The device does not support the requested data (capabilities or status).

v The information could not be retrieved from XFS.

v The service class for the device is not a standard class and is not defined

in the IBM Tivoli Configuration Manager for Automated Teller Machines

alias file.

Refer to the IBM Tivoli Configuration Manager for Automated Teller Machine: Problem

Determination Guide to solve the above problems.

Querying Inventory Information for a Single Automated Teller Machine

20 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 33: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Chapter 5. Configuring and scanning automated teller

machines

This chapter describes how to configure and scan automated teller machines by

submitting the ATM_Configuration_Fix_Plan.v2.1.FP01.xml plan, that you can use

only if you installed the Activity Planner service of IBM Tivoli Configuration

Manager, Version 4.2.3.

Using the ATM_Configuration_Fix_Plan.v2.1.FP01.xml plan you can:

v Run the configuration and scan of the automated teller machines on a specific

day and time.

v Repeat the configuration and scan of the automated teller machines at specific

time intervals, days of the week, or days of the month.

v Schedule the plan to repeat indefinitely.

Performing Activity Planner operations

Use the Activity Planner to define a group of activities in an activity plan, submit

the plan to be run, and monitor the running of the plan. Activities are single

operations that are performed on a set of targets at specified times. Operations

include Tivoli Management Framework Task Library tasks by default, and include

Software Distribution and Inventory operations if the corresponding plug-ins are

installed.

Activities contained in a plan can have dependencies associated with them which

define circumstances under which the activity is performed. The operation defined

in the activity is performed by the application to which the operation belongs. The

group of activities forms the activity plan.

Using the Activity Plan Editor and the Activity Plan Monitor

The Activity Planner comprises the Activity Plan Editor, the Activity Plan Monitor,

and the corresponding command line interfaces (CLI). Use the Activity Plan Editor

to define and manage activities in an activity plan from the GUI or CLI. You can

also define the activities of an activity plan in an activity plan definition file in

XML format.

“ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity plan definition file” on page

23 shows an example of the ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity

plan definition file.

Use the Activity Plan Monitor GUI or CLI to select a saved plan template and

submit the plan for execution. You can submit, monitor, control, and delete

submitted activity plans by using the Activity Plan Monitor GUI or the command

line interface (CLI).

Refer to the IBM Tivoli Configuration Manager: User’s Guide for Deployment Services

for how to use the Activity Planner.

© Copyright IBM Corp. 2000, 2007 21

Page 34: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Submitting the ATM_Configuration_Fix_Plan.v2.1.FP01 plan

This section describes how to submit the ATM_Configuration_Fix_Plan.v2.1.FP01

plan to configure and scan automated teller machines. The

ATM_Configuration_Fix_Plan.v2.1.FP01.xml file is downloaded in the

$BINDIR\..\generic\TME\sst\ntxfs directory at installation time. See the

ATM_Configuration_Fix_Plan.v2.1.FP01.xml file shown in

“ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity plan definition file” on page

23.

To submit the ATM_Configuration_Fix_Plan.v2.1.FP01.xml plan to configure and

scan automated teller machines, perform the following steps:

1. Launch the Activity Plan Editor from the Tivoli Desktop. The login dialog box

is displayed.

2. Enter the login information and click OK. The Activity Planner Editor main

window is displayed.

3. Load the ATM_Configuration_Fix_Plan.v2.1.FP01 plan. The

ATM_Configuration_Fix_Plan.v2.1.FP01 plan is displayed in the Activity Plan

Editor main window.

4. Schedule when you want to run the ATM_Configuration_Fix_Plan.v2.1.FP01

plan by using the Plan Properties notebook. You can schedule to run an activity

plan one time only, or you can specify that it runs on certain days of the week,

month, or at a date or time interval.

5. Save the ATM_Configuration_Fix_Plan.v2.1.FP01 plan by selecting File→ Save

as→ Template.

6. Add subscribers to the CM_ATM_Configuration profile manager as described

in “Distributing the ATM_Configuration_Fix.v2.1.FP01 profile from the Tivoli

desktop” on page 8.

7. Launch the Activity Plan Monitor from the Tivoli desktop.

8. Submit the ATM_Configuration_Fix_Plan.v2.1.FP01 plan.

9. Monitor the status of the ATM_Configuration_Fix_Plan.v2.1.FP01 plan.

For a detailed explanation about each of these steps refer to the IBM Tivoli

Configuration Manager: User’s Guide for Deployment Services.

Using Activity Plan Editor and Activity Plan Monitor

22 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 35: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity plan definition file

The ATM_Configuration_Fix_Plan.v2.1.FP01.xml performs the following tasks:

1. Configure automated teller machines that use XFS 2.0, XFS 3.0.2, and XFS 3.0.3

by distributing two configuration software packages: ATM_Configuration.2.1

and ATM_Configuration_Fix.v2.1.FP01. The first software package configures

automated teller machines using XFS 2.0. If you had already installed IBM

Tivoli Configuration Manager for Automated Teller Machines, Version 2.1 on

old targets, the first activity fails because the software package was previously

installed. The software package is installed on the new targets regardless of the

XFS version.

The installation of the second package starts only after the first activity ends

with failed or successful status. If some of the automated teller machines

already have the ATM_Configuration.2.1 software package installed, the final

status of the plan is failed.

2. Run the inventory scan by distributing the inventory scan profile

ATM_InventoryScan.

The following represents an example, in XML format, of the

ATM_Configuration_Fix_Plan.v2.1.FP01.xml activity plan definition file.

<?xml version="1.0"?>

<!DOCTYPE activity_plan SYSTEM "apm_plan.dtd">

<activity_plan>

<name>ATM_Configuration_Fix_Plan.v2.1.FP01</name>

<description>Plan to configure and scan the Automated Teller Machines</description>

<priority>medium</priority>

<submit_paused>n</submit_paused>

<cancel_at_cutoff>n</cancel_at_cutoff>

<post_notice>y</post_notice>

<target_resource_type>endpoint</target_resource_type>

<targets type="profile">ProfileManager:CM_ATM_Configuration#LAB132042-region</targets>

<targets_computation>a</targets_computation>

<activity>

<application>SoftwareDistribution</application>

<name>ATM_Configuration_2.1</name>

<description>Configure Automated Teller Machines</description>

<operation>Install</operation>

<parameter>

<name>EnableMulticast</name>

<value>F</value>

</parameter>

<parameter>

<name>DistributionMode</name>

<value>CHNG_ALL</value>

</parameter>

<parameter>

<name>Transactional</name>

<value>TRAN_NO</value>

</parameter>

<parameter>

<name>Undo</name>

<value>UNDO_NO</value>

</parameter>

<parameter>

<name>RetryUnicast</name>

<value>F</value>

</parameter>

<parameter>

<name>RoamEp</name>

<value>T</value>

</parameter>

<parameter>

<name>Force</name>

<value>F</value>

</parameter>

Using Activity Plan Editor and Activity Plan Monitor

Chapter 5. Configuring and scanning automated teller machines 23

Page 36: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

<parameter>

<name>MobileForceMandatory</name>

<value>T</value>

</parameter>

<parameter>

<name>MobileHidden</name>

<value>F</value>

</parameter>

<parameter>

<name>FromCD</name>

<value>F</value>

</parameter>

<parameter>

<name>SoftwarePackage</name>

<value>ATM_Configuration.2.1#LAB132042-region</value>

</parameter>

<parameter>

<name>DependencyCheck</name>

<value>T</value>

</parameter>

<parameter>

<name>WakeOnLan</name>

<value>F</value>

</parameter>

<parameter>

<name>Reboot</name>

<value>REBOOT_NO</value>

</parameter>

<parameter>

<name>FromDepot</name>

<value>F</value>

</parameter>

<parameter>

<name>EnableNotification</name>

<value>F</value>

</parameter>

<parameter>

<name>AutoAccept</name>

<value>F</value>

</parameter>

<parameter>

<name>Ignore</name>

<value>T</value>

</parameter>

<parameter>

<name>LenientDistribution</name>

<value>T</value>

</parameter>

<parameter>

<name>DisconnectedOperation</name>

<value>T</value>

</parameter>

<parameter>

<name>Disposable</name>

<value>T</value>

</parameter>

<parameter>

<name>Priority</name>

<value>PRTY_MEDIUM</value>

</parameter>

<parameter>

<name>FromFileServer</name>

<value>F</value>

</parameter>

<parameter>

<name>AutoCommit</name>

<value>F</value>

</parameter>

</activity>

<activity>

<application>SoftwareDistribution</application>

<name>ATM_Configuration_Fix.v2.1.FP01</name>

Using Activity Plan Editor and Activity Plan Monitor

24 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 37: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

<description>Configure Automated Teller Machines</description>

<operation>Install</operation>

<condition>CA(ATM_Configuration_2.1)</condition>

<parameter>

<name>EnableMulticast</name>

<value>F</value>

</parameter>

<parameter>

<name>DistributionMode</name>

<value>CHNG_ALL</value>

</parameter>

<parameter>

<name>Undo</name>

<value>UNDO_NO</value>

</parameter>

<parameter>

<name>Transactional</name>

<value>TRAN_NO</value>

</parameter>

<parameter>

<name>RoamEp</name>

<value>T</value>

</parameter>

<parameter>

<name>RetryUnicast</name>

<value>F</value>

</parameter>

<parameter>

<name>Force</name>

<value>T</value>

</parameter>

<parameter>

<name>MobileForceMandatory</name>

<value>T</value>

</parameter>

<parameter>

<name>MobileHidden</name>

<value>F</value>

</parameter>

<parameter>

<name>FromCD</name>

<value>F</value>

</parameter>

<parameter>

<name>SoftwarePackage</name>

<value>ATM_Configuration_Fix.v2.1.FP01#LAB132042-region</value>

</parameter>

<parameter>

<name>WakeOnLan</name>

<value>F</value>

</parameter>

<parameter>

<name>Reboot</name>

<value>REBOOT_NO</value>

</parameter>

<parameter>

<name>DependencyCheck</name>

<value>T</value>

</parameter>

<parameter>

<name>FromDepot</name>

<value>F</value>

</parameter>

<parameter>

<name>EnableNotification</name>

<value>F</value>

</parameter>

<parameter>

<name>Ignore</name>

<value>F</value>

</parameter>

<parameter>

Using Activity Plan Editor and Activity Plan Monitor

Chapter 5. Configuring and scanning automated teller machines 25

Page 38: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

<name>AutoAccept</name>

<value>F</value>

</parameter>

<parameter>

<name>LenientDistribution</name>

<value>T</value>

</parameter>

<parameter>

<name>DisconnectedOperation</name>

<value>T</value>

</parameter>

<parameter>

<name>Disposable</name>

<value>T</value>

</parameter>

<parameter>

<name>Priority</name>

<value>PRTY_MEDIUM</value>

</parameter>

<parameter>

<name>FromFileServer</name>

<value>F</value>

</parameter>

<parameter>

<name>AutoCommit</name>

<value>F</value>

</parameter>

</activity>

<activity>

<application>Inventory</application>

<name>ATM_InventoryScan</name>

<description>Scan Automated Teller Machines</description>

<operation>Scan</operation>

<condition>SA(ATM_Configuration_Fix.v2.1.FP01)</condition>

<parameter>

<name>RoamEp</name>

<value>T</value>

</parameter>

<parameter>

<name>MobileForceMandatory</name>

<value>T</value>

</parameter>

<parameter>

<name>Priority</name>

<value>PRTY_MEDIUM</value>

</parameter>

<parameter>

<name>Label</name>

<value>ATM_InventoryScan</value>

</parameter>

<parameter>

<name>WakeOnLan</name>

<value>F</value>

</parameter>

<parameter>

<name>MobileHidden</name>

<value>F</value>

</parameter>

<parameter>

<name>DisconnectedOperation</name>

<value>T</value>

</parameter>

<parameter>

<name>Ignore</name>

<value>F</value>

</parameter>

<parameter>

<name>Profile</name>

<value>ATM_InventoryScan#LAB132042-region</value>

</parameter>

<parameter>

<name>LenientDistribution</name>

Using Activity Plan Editor and Activity Plan Monitor

26 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 39: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

<value>T</value>

</parameter>

</activity>

</activity_plan>

Using Activity Plan Editor and Activity Plan Monitor

Chapter 5. Configuring and scanning automated teller machines 27

Page 40: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

28 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 41: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Appendix A. Inventory tables, views, and queries

This appendix describes the inventory tables, views, and queries updated by the

installation of IBM Tivoli Configuration Manager for Automated Teller Machines

fix pack 1. Inventory information is provided for:

v “Alarm capabilities”

v “Alarm status” on page 30

v “Camera capabilities and status” on page 30

v “Card embossing unit capabilities” on page 31

v “Card embossing unit status” on page 31

v “Cash dispenser capabilities” on page 31

v “Cash dispenser logical cash unit capabilities and status” on page 32

v “Cash dispenser physical cash unit capabilities and status” on page 33

v “Cash dispenser status” on page 33

v “Cash-in module capabilities” on page 34

v “Cash-in module logical unit status” on page 34

v “Cash-in module physical unit status” on page 35

v “Cash-in module status” on page 35

v “Check reader capabilities” on page 36

v “Check reader status” on page 36

v “Depository capabilities” on page 37

v “Depository status” on page 37

v “ID card reader capabilities” on page 38

v “ID card reader status” on page 38

v “PIN pad capabilities” on page 39

v “PIN pad status” on page 40

v “Printer capabilities” on page 40

v “Printer status” on page 41

v “Sensor capabilities” on page 41

v “Sensor status” on page 42

v “Text terminal capabilities” on page 43

v “Text terminal status” on page 43

Notes:

1. Columns denoted by an asterisk (*) are used in the table for the primary key,

which consists of the column or columns that uniquely identify a row.

2. The TME_OBJECT_LABEL and TME_OBJECT_ID columns in views and queries

are from the Inventory COMPUTER table.

Alarm capabilities

Definition

Information about the capabilities of an alarm for an automated teller

machine.

Table Name

SST_XFS_CP_ALARM

View Name

SSTXFSV_CP_ALM

Query Name

ALARM_CAPABILITIES

© Copyright IBM Corp. 2000, 2007 29

Page 42: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Columns

COMPUTER_SYS_ID

DEV_NAME

PROGRAM_DEACT

Alarm status

Definition

Information about the capabilities of an alarm for an automated teller

machine.

Table Name

SST_XFS_ST_ALARM

View Name

SSTXFSV_ST_ALARM

Query Name

ALARM_STATUS

Columns

COMPUTER_SYS_ID

DEV_NAME

STATUS

ALARM_SET

Camera capabilities and status

Definition

Information about the capabilities and status of a camera for an automated

teller machine.

Table Name

SST_XFS_CAMERA

View Name

SSTXFSV_CAMERA

Query Name

CAMERA_STATUS

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

MEDIA_STATE

ROOM

PERSON

EXIT_SLOT

PICTURES_STORED

MAX_PICTURES

MEDIA_STATE_ROOM

MEDIA_STATE_PERSON

MEDIA_STATE_EXITSLOT

PICTURES_STORED_ROOM

PICTURES_STORED_PERSON

PICTURES_STORED_EXITSLOT

Alarm capabilities

30 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 43: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Card embossing unit capabilities

Definition

Information about the capabilities of a card embossing unit for an

automated teller machine.

Table Name

SST_XFS_CP_CARDEMB

View Name

SSTXFSV_CP_CARDEMB

Query Name

CARD_EMBOSSING_UNIT_CAPABILITIES

Columns

COMPUTER_SYS_ID

DEV_NAME

COMPOUND

COMPARE_MAGN_STRIP

MAGNETIC_STR_READ

MAGNETIC_STR_WRITE

CHIP_IO

CHIP_PROTOCOL

Card embossing unit status

Definition

Information about the capabilities of a card embossing unit for an

automated teller machine.

Table Name

SST_XFS_ST_CARDEMB

View Name

SSTXFSV_ST_CARDEMB

Query Name

CARD_EMBOSSING_UNIT_STATUS

Columns

COMPUTER_SYS_ID

DEV_NAME

STATUS

MEDIA

RETAIN_BIN

OUTPUT_BIN

INPUT_BIN

TOTAL_CARDS_CT

OUTPUT_CARDS_CT

RETAIN_CARDS_CT

Cash dispenser capabilities

Definition

Information about the capabilities of a cash dispenser for an automated

teller machine.

Table Name

SST_XFS_CP_CASH_DP

Card embossing unit capabilities

Appendix A. Inventory tables, views, and queries 31

Page 44: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

View Name

SSTXFSV_CP_CASH_DP

Query Name

CASH_DISPENSER_CAPABILITIES

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

TYPE

COMPOUND

MAX_BILLS_DISPENSE

MAX_COINS_DISPENSE

SHUTTER

RETRACT

DOOR_TIME_LOCK

COIN_DISPENSE

SAFE_DR_TIMED_LKD

COIN_DISPENSE

CASH_BOX

CASH_IN

REFILL

AUTO_DEPOSIT

VANDAL_CHECK

STACKER

BILLS_TAKEN_SENSOR

OUTPUT_POSITIONS

MAX_ITEMS_DISPENSE

SAFE_DOOR

ITEMS_TAKEN_SENSOR

POSITIONS

Cash dispenser logical cash unit capabilities and status

Definition

Information about the capabilities and status of a logical cash unit for an

automated teller machine.

Table Name

SST_XFS_LG_CASH

View Name

SSTXFSV_LG_CASH

Query Name

LOGICAL_CASH_UNIT_STATUS

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

LOGICAL_ID*

TYPE

CURRENCY_ID

CURRENCY_VALUE

INITIAL_COUNT

Cash dispenser capabilities

32 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 45: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

DISPENSED_COUNT

MIN_THRESHOLD

MAX_THRESHOLD

APP_LOCK

DEV_LOCK

STATUS

CASH_UNIT_NAME

Cash dispenser physical cash unit capabilities and status

Definition

Information about the capabilities and status of a physical cash unit for an

automated teller machine.

Table Name

SST_XFS_PHY_CASH

View Name

SSTXFSV_PHY_CASH

Query Name

PHYSICAL_CASH_UNIT_STATUS

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

LOGICAL_ID*

PHYSICAL_ID*

CURRENT_COUNT

OPERATION

Cash dispenser status

Definition

Information about the status of a cash dispenser for an automated teller

machine.

Table Name

SST_XFS_ST_CASH_DP

View Name

SSTXFSV_ST_CASH_DP

Query Name

XFS_CASH_DISPENSER_STATUS

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

STATUS

SAFE_DOOR

DISPENSER

STACKER

LEFT_SHUTTER

LEFT_TRANSPORT

LEFT_OUTPUT

Cash dispenser logical cash unit capabilities and status

Appendix A. Inventory tables, views, and queries 33

Page 46: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

CENTER_SHUTTER

CENTER_TRANSPORT

CENTER_OUTPUT

RIGHT_SHUTTER

RIGHT_TRANSPORT

RIGHT_OUTPUT

CENTER_POSITION

LEFT_POSITION

RIGHT_POSITION

FRONT_SHUTTER

FRONT_POSITION

FRONT_TRANSPORT

REAR_SHUTTER

REAR_POSITION

REAR_TRANSPORT

Cash-in module capabilities

Definition

Information about the capabilities of a cash-in module for an automated

teller machine.

Table Name

SST_XFS_CP_CASH_IN

View Name

SSTXFSV_CP_CASH_IN

Query Name

CASH_IN_MODULE_CAPABILITIES

Columns

COMPUTER_SYS_ID

DEV_NAME

TYPE

MAX_CASHIN_ITEMS

COMPOUND

SHUTTER

SAFE_DOOR

CASH_BOX

STACKER

ITEMS_TAKEN_SENSOR

ITEMS_INSERTED_SENSOR

POSITIONS_SIZE

Cash-in module logical unit status

Definition

Information about the status of cash-in module logical unit for an

automated teller machine.

Table Name

SST_XFS_LG_CASH_IN

View Name

SSTXFSV_LG_CASH_IN

Query Name

CASH_IN_LOGICAL_UNIT_STATUS

Cash dispenser status

34 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 47: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Columns

COMPUTER_SYS_ID

DEV_NAME

LOGICAL_ID

TYPE

CURRENCY_ID

CURRENCY_VALUE

ACCEPTED_COUNT

CURRENT_COUNT

MAX_THRESHOLD

APP_LOCK

STATUS

Cash-in module physical unit status

Definition

Information about the status of cash-in module physical unit for an

automated teller machine.

Table Name

SST_XFS_PHY_CASH_IN

View Name

SSTXFSV_PHY_CASH_IN

Query Name

CASH_IN_MODULE_PHYSICAL_UNIT_STATUS

Columns

COMPUTER_SYS_ID

DEV_NAME

LOGICAL_ID

PHYSICAL_ID

PHYSICAL_NAME

CURRENT_PHY_COUNT

OPERATION

Cash-in module status

Definition

Information about the status of a cash-in module for an automated teller

machine.

Table Name

SST_XFS_ST_CASH_IN

View Name

SSTXFSV_CP_CASH_IN

Query Name

CASH_IN_MODULE_STATUS

Columns

COMPUTER_SYS_ID

DEV_NAME

STATUS

SAFE_DOOR

ACCEPTOR

STACKER

STACKER_ITEMS

Cash-in module logical unit status

Appendix A. Inventory tables, views, and queries 35

Page 48: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

BANKNOTE_READER

LEFT_IN_SHUTTER

LEFT_IN_TRANSPORT

LEFT_IN_POSITION

CENTER_IN_SHUTTER

CENTER_IN_TRANSPORT

CENTER_IN_POSITION

RIGHT_IN_SHUTTER

RIGHT_IN_TRANSPORT

RIGHT_IN_POSITION

Check reader capabilities

Definition

Information about the capabilities of a check reader device for an

automated teller machine.

Table Name

SST_XFS_CP_CHK_RDR

View Name

SSTXFSV_CP_CHK_RDR

Query Name

CHECK_READER_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

TYPE

COMPOUND

MICR

OCR

AUTO_FEED

PROG_ENDORSER

ENCODER

STAMP_LOCATION

IMG_CAPTURE

POCKETS

FONT_LIST

ENCODE_LIST

CHARSUPPORT

Check reader status

Definition

Information about the status of a check reader device for an automated

teller machine.

Table Name

SST_XFS_ST_CHK_RDR

View Name

SSTXFSV_ST_CHK_RDR

Query Name

CHECK_READER_STATUS

Cash-in module status

36 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 49: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME

STATUS

MEDIA

INK

AUTO_FEED

LAMP

Depository capabilities

Definition

Information about the capabilities of a depository device for an automated

teller machine.

Table Name

SST_XFS_CP_DEPOSIT

View Name

SSTXFSV_CP_DEPOSIT

Query Name

DEPOSITORY_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

TYPE

ENVELOPE_SUPPLY

TRANSPORT

PRINTER

TONER

SHUTTER

PRINT_ON_RETRACTS

RETRACT_TO_DEPOSIT

MAX_CHARS_PRINT

CHARSUPPORT

Depository status

Definition

Information about the status of a depository device for an automated teller

machine.

Table Name

SST_XFS_ST_DEPOSIT

View Name

SSTXFSV_ST_DEPOSIT

Query Name

DEPOSITORY_STATUS

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

Check reader status

Appendix A. Inventory tables, views, and queries 37

Page 50: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

CONTAINER

TRANSPORT

ENVELOPE_SUPPLY

ENVELOPE_DISPR

PRINTER

TONER

SHUTTER

DEPOSITS

ID card reader capabilities

Definition

Information about the capabilities of the identification card reader for an

automated teller machine.

Table Name

SST_XFS_CP_CRD_RDR

View Name

SSTXFSV_CP_CRD_RDR

Query Name

CARD_READER_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

TYPE

READ_TRACK

WRITE_TRACK

VENDOR_CHIP_PROT

RETAIN_BIN_MAX

SEC_TYPE

POWER_ON_ACTION

POWER_OFF_ACTION

FLUX_SENSOR

READ_WRITE_ACCESS_FLW_EJECT

WRITE_MODE

CHIP_POWER

ID card reader status

Definition

Information about the status of the identification card reader for an

automated teller machine.

Table Name

SST_XFS_ST_CRD_RDR

View Name

SSTXFSV_ST_CRD_RDR

Query Name

CARD_READER_STATUS

Depository status

38 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 51: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

MEDIA

RETAIN_BIN

SEC

RETAIN_BIN_CARD_CT

CHIP_POWER

PIN pad capabilities

Definition

Information about the capabilities of a personal identification number

keypad (PIN pad) for an automated teller machine.

Table Name

SST_XFS_CP_PIN_PAD

View Name

SSTXFSV_CP_PIN_PAD

Query Name

PIN_PAD_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

TYPE

SECURITY

COMPOUND

ENCRYPT_KEY_NUM

ENCRYPT_DES_EBC

ENCRYPT_DES_CBC

ENCRYPT_DES_MAC

ENCRYPT_DES_CFBC

ENCRYPT_RSA

ENCRYPT_ECMA

ENCRYPT_TPLDES_EBC

ENCRYPT_TPLDES_CBC

ENCRYPT_TPLDES_CFB

ENCRYPT_TPLDES_MAC

PIN_FORMATS

DERIVE_ALGTHM

PRESENT_ALGTHM

DISPLAY

CONNECTED

ID_KEY

VALIDATION_ALGTHM

CHECK_MODE

ID card reader status

Appendix A. Inventory tables, views, and queries 39

Page 52: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

PIN pad status

Definition

Information about the status of a personal identification number keypad

(PIN pad) for an automated teller machine.

Table Name

SST_XFS_ST_PIN_PAD

View Name

SSTXFSV_ST_PIN_PAD

Query Name

PIN_PAD_STATUS

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

ENCRYPTION

Printer capabilities

Definition

Information about the capabilities of a printer for a automated teller

machine.

Table Name

SST_XFS_CP_PRINTER

View Name

SSTXFSV_CP_PRINTER

Query Name

PRINTER_CAPABILITIES

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

PRINTER

COMPOUND

RESOLUTION

READ_MEDIA

WRITE_MEDIA

SIZE_DETECT

MEDIA_CTRL

RETRACT_BIN_MAX

MEDIA_STACKER_MAX

MAX_RETRACT_LVL_1

MAX_RETRACT_LVL_2

MAX_RETRACT_LVL_3

MULTIPAGE

PAPERSOURCES

MEDIATAKEN

IMAGETYPE

FRONT_IMAGE_COLOR_FORMAT

PIN pad status

40 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 53: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

BACK_IMAGE_COLOR_FORMAT

CODELINE_FORMAT

PRINTER ADD IMAGESOURCE

CHARSUPPORT

DISPENSEPAPER

Printer status

Definition

Information about the status of a printer for an automated teller machine.

Table Name

SST_XFS_ST_PRINTER

View Name

SSTXFSV_ST_PRINTER

Query Name

PRINTER_STATUS

Columns

COMPUTER_SYS_ID*

TME_OBJECT_LABEL

TME_OBJECT_ID

DEV_NAME*

STATUS

MEDIA

PRODUCT_DISPENSED

PAPER

TONER

INK

LAMP

RETRACT_BIN

RETRACT_BIN_LEVEL

STACKER_LEVEL

PAPER_SUPPLYUPPER

PAPER_SUPPLYLOWER

PAPER_SUPPLYEXT

PAPER_SUPPLYAUX

PAPER_SUPPLYAUX2

PAPER_SUPPLYPARK

RETRACT_BIN_1

RETRACT_BIN_2

RETRACT_BIN_3

RETRACT_BIN_LEVEL_1

RETRACT_BIN_LEVEL_2

RETRACT_BIN_LEVEL_3

Sensor capabilities

Definition

Information about the capabilities of a sensor for an automated teller

machine.

Table Name

SST_XFS_CP_SENSOR

View Name

SSTXFSV_CP_SENSOR

Printer capabilities

Appendix A. Inventory tables, views, and queries 41

Page 54: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Query Name

SENSOR_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

SENSORS_PRESENT

OPERATOR

TAMPER

INTERNAL_TAMPER

SEISMIC

HEAT

PROXIMITY

AMBIENT_LIGHT

CABINET_DOORS

SAFE_DOORS

VANDAL_SHIELD

OPEN_CLOSE

FASCIA_LIGHT

AUDIO

INTERNAL_HEAT

VOL_LEVEL_RECMD

UPS

ENHANCEDAUDIO

REMOTE_STATUS_MONITOR

AUDIBLE_ALARM

ENHANCEDAUDIOCONTROL

Sensor status

Definition

Information about the status of the sensors and indicators for an

automated teller machine.

Table Name

SST_XFS_ST_SENSOR

View Name

SSTXFSV_ST_SENSOR

Query Name

SENSOR_STATUS

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

OPERATOR

TAMPER

INTERNAL_TAMPER

SEISMIC

HEAT

PROXIMITY

AMBIENT_LIGHT

Sensor capabilities

42 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 55: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

CABINET_DOORS

SAFE_DOORS

VANDAL_SHIELD

OPEN_CLOSE

FASCIA_LIGHT

AUDIO

INTERNAL_HEAT

VOL_LEVEL

UPS

ENHANCEDAUDIO

REMOTE_STATUS_MONITOR

AUDIBLE_ALARM

ENHANCEDAUDIOCONTROL

Text terminal capabilities

Definition

Information about the capabilities of a text terminal device for an

automated teller machine.

Table Name

SST_XFS_CP_TXT_TRM

View Name

SSTXFSV_CP_TXT_TRM

Query Name

TEXT_TERMINAL_CAPABILITIES

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

TYPE

MAX_RES_X

MAX_RES_Y

NUM_LEDS

KEY_TYPES

KEYLOCK

DISPLAY_LIGHT

CURSOR_TYPE

FORMS

CHARSUPPORT

Text terminal status

Definition

Information about the status of a text terminal device for an automated

teller machine.

Table Name

SST_XFS_ST_TXT_TRM

View Name

SSTXFSV_ST_TXT_TRM

Query Name

TEXT_TERMINAL_STATUS

Sensor status

Appendix A. Inventory tables, views, and queries 43

Page 56: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Columns

COMPUTER_SYS_ID* (table only)

TME_OBJECT_LABEL (view and query only)

TME_OBJECT_ID (view and query only)

DEV_NAME*

STATUS

KEYBOARD

KEYBOARD_LOCK

Text terminal status

44 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 57: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Appendix B. Service classes and aliases

IBM Tivoli Configuration Manager for Automated Teller Machines enables you to

manage automated teller machine devices that are configured using service class

names other than the standard service class names defined in the XFS interface

specification.

The standard service class names used by IBM Tivoli Configuration Manager for

Automated Teller Machines are:

CAM Camera

CDM Cash dispenser

CHK Check reader

DEP Depository

IDC ID card reader

PIN PIN pad

PTR Printer

SIU Sensor

TTU Text terminal

Note: The standard service class VDM (vendor-dependent mode) is not recognized

by IBM Tivoli Configuration Manager for Automated Teller Machines.

Using an alias file provided with IBM Tivoli Configuration Manager for

Automated Teller Machines, you can map non-standard service class names to the

standard XFS service class names. The alias file, sstxfsalias.xml, contains an

element for each of the standard XFS service class names, except VDM, as follows:

<xfsaliases>

<class>

<PTR> PRT,PBK </PTR>

<IDC> MSR </IDC>

<CDM> </CDM>

<PIN> </PIN>

<CHK> </CHK>

<DEP> </DEP>

<TTU> </TTU>

<SIU> </SIU>

<CAM> </CAM>

</class>

</xfsaliases>

A non-standard service class can be mapped to a standard service class. For

example, in the default alias file, PRT and PBK are defined as the PTR service class

and MSR is defined as the IDC service class. As a result, any device configured

with the PRT or PBK service class is managed as a PTR device, and any device

configured with the MSR service class is managed as an IDC device.

You can use a text editor to add other non-standard service class names to the alias

file. The sstxfsalias.xml file is located in the $BINDIR/../generic/TME/sst/ntxfs/w32-ix86 directory on the Tivoli server and in the %SystemRoot%\tivoli_sst\sstntxfs directory on the automated teller machine.

© Copyright IBM Corp. 2000, 2007 45

Page 58: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Notes:

1. Before you change this file, make a backup copy.

2. To define non-standard service class names, include one or more non-standard

class names in the element for the applicable standard class name. For example,

if you have a camera device that is configured as the XYZ service class, you

can manage it as a standard camera device (service class CAM) if you change

<CAM> </CAM> to <CAM> XYZ </CAM> in the alias file.

If you define several names, separate them by commas without any blanks or

white spaces.

3. If you change the file at the Tivoli server, your changes are sent to all Windows

XFS automated teller machines subsequently configured. To send a changed

alias file to an automated teller machine that is already configured, it is

recommended that you create and distribute a software distribution software

package. For detailed information, see the IBM Tivoli Configuration Manager:

User’s Guide for Software Distribution.

4. If the alias file on an automated teller machine is missing or becomes unusable,

only devices configured with standard service class names will be managed.

To check the service class for any of your configured automated teller machine

devices, look at the logical service key for that device in the Windows registry. For

more information about the Windows registry keys, refer to the XFS interface

specification.

Services classes and aliases

46 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 59: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Appendix C. Accessibility

Accessibility features help users with physical disabilities, such as restricted

mobility or limited vision, to use software products successfully. The major

accessibility features in this product enable users to do the following:

v Use assistive technologies, such as screen-reader software and digital speech

synthesizer, to hear what is displayed on the screen. Consult the product

documentation of the assistive technology for details on using those technologies

with this product.

v Operate specific or equivalent features using only the keyboard.

v Magnify what is displayed on the screen.

In addition, the product documentation was modified to include features to aid

accessibility:

v All documentation is available in both HTML and convertible PDF formats to

give the maximum opportunity for users to apply screen-reader software.

v All images in the documentation are provided with alternative text so that users

with vision impairments can understand the contents of the images.

Navigating the Interface Using the Keyboard

Standard shortcut and accelerator keys are used by the product and are

documented by the operating system. Refer to the documentation provided by

your operating system for more information.

You can use key combinations to perform operations that can also be done through

mouse actions. Many menu actions can be initiated from the keyboard. In those

cases, the keyboard equivalent appears to the right of the menu item or the

shortcut letter is underlined.

Magnifying What is Displayed on the Screen

You can enlarge information on the product windows using facilities provided by

the operating systems on which the product is run. For example, in a Microsoft®

Windows environment, you can lower the resolution of the screen to enlarge the

font sizes of the text on the screen. Refer to the documentation provided by your

operating system for more information.

© Copyright IBM Corp. 2000, 2007 47

Page 60: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

48 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 61: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Appendix D. Support information

If you have a problem with your IBM software, you want to resolve it quickly. This

section describes the following options for obtaining support for IBM software

products:

v “Searching knowledge bases”

v “Obtaining fixes”

v “Receiving weekly support updates” on page 50

v “Contacting IBM Software Support” on page 50

Searching knowledge bases

You can search the available knowledge bases to determine whether your problem

was already encountered and is already documented.

Searching the information center

IBM provides extensive documentation that can be installed on your local

computer or on an intranet server. You can use the search function of this

information center to query conceptual information, instructions for completing

tasks, and reference information.

Searching the Internet

If you cannot find an answer to your question in the information center, search the

Internet for the latest, most complete information that might help you resolve your

problem.

To search multiple Internet resources for your product, use the Web search topic in

your information center. In the navigation frame, click Troubleshooting and

support � Searching knowledge bases and select Web search. From this topic, you

can search a variety of resources, including the following:

v IBM technotes

v IBM downloads

v IBM Redbooks

v IBM developerWorks

v Forums and newsgroups

v Google

Obtaining fixes

A product fix might be available to resolve your problem. To determine what fixes

are available for your IBM software product, follow these steps:

1. Go to the IBM Software Support Web site at http://www.ibm.com/software/support.

2. Click Downloads and drivers in the Support topics section.

3. Select the Software category.

4. Select a product in the Sub-category list.

5. In the Find downloads and drivers by product section, select one software

category from the Category list.

© Copyright IBM Corp. 2000, 2007 49

Page 62: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

6. Select one product from the Sub-category list.

7. Type more search terms in the Search within results if you want to refine your

search.

8. Click Search.

9. From the list of downloads returned by your search, click the name of a fix to

read the description of the fix and to optionally download the fix.

For more information about the types of fixes that are available, see the IBM

Software Support Handbook at http://techsupport.services.ibm.com/guides/handbook.html.

Receiving weekly support updates

To receive weekly e-mail notifications about fixes and other software support news,

follow these steps:

1. Go to the IBM Software Support Web site at http://www.ibm.com/software/support.

2. Click My support in the upper right corner of the page.

3. If you have already registered for My support, sign in and skip to the next

step. If you have not registered, click register now. Complete the registration

form using your e-mail address as your IBM ID and click Submit.

4. Click Edit profile.

5. In the Products list, select Software. A second list is displayed.

6. In the second list, select a product segment, for example, Application servers.

A third list is displayed.

7. In the third list, select a product sub-segment, for example, Distributed

Application & Web Servers. A list of applicable products is displayed.

8. Select the products for which you want to receive updates, for example, IBM

HTTP Server and WebSphere Application Server.

9. Click Add products.

10. After selecting all products that are of interest to you, click Subscribe to email

on the Edit profile tab.

11. Select Please send these documents by weekly email.

12. Update your e-mail address as needed.

13. In the Documents list, select Software.

14. Select the types of documents that you want to receive information about.

15. Click Update.

If you experience problems with the My support feature, you can obtain help in

one of the following ways:

Online

Send an e-mail message to [email protected], describing your problem.

By phone

Call 1-800-IBM-4You (1-800-426-4968).

Contacting IBM Software Support

IBM Software Support provides assistance with product defects.

50 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 63: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Before contacting IBM Software Support, your company must have an active IBM

software maintenance contract, and you must be authorized to submit problems to

IBM. The type of software maintenance contract that you need depends on the

type of product you have:

v For IBM distributed software products (including, but not limited to, Tivoli,

Lotus, and Rational products, as well as DB2 and WebSphere products that run

on Windows, or UNIX operating systems), enroll in Passport Advantage in one

of the following ways:

Online

Go to the Passport Advantage Web site at http://www.lotus.com/services/passport.nsf/ WebDocs/Passport_Advantage_Home and click

How to Enroll.

By phone

For the phone number to call in your country, go to the IBM Software

Support Web site at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region.

v For customers with Subscription and Support (S & S) contracts, go to the

Software Service Request Web site at https://techsupport.services.ibm.com/ssr/login.

v For customers with IBMLink, CATIA, Linux, S/390, iSeries, pSeries, zSeries, and

other support agreements, go to the IBM Support Line Web site at

http://www.ibm.com/services/us/index.wss/so/its/a1000030/dt006.

v For IBM eServer software products (including, but not limited to, DB2 and

WebSphere products that run in zSeries, pSeries, and iSeries environments), you

can purchase a software maintenance agreement by working directly with an

IBM sales representative or an IBM Business Partner. For more information

about support for eServer software products, go to the IBM Technical Support

Advantage Web site at http://www.ibm.com/servers/eserver/techsupport.html.

If you are not sure what type of software maintenance contract you need, call

1-800-IBMSERV (1-800-426-7378) in the United States. From other countries, go to

the contacts page of the IBM Software Support Handbook on the Web at

http://techsupport.services.ibm.com/guides/contacts.html and click the name of

your geographic region for phone numbers of people who provide support for

your location.

To contact IBM Software support, follow these steps:

1. “Determining the business impact”

2. “Describing problems and gathering information” on page 52

3. “Submitting problems” on page 52

Determining the business impact

When you report a problem to IBM, you are asked to supply a severity level.

Therefore, you need to understand and assess the business impact of the problem

that you are reporting. Use the following criteria:

Severity 1

The problem has a critical business impact. You are unable to use the

program, resulting in a critical impact on operations. This condition

requires an immediate solution.

Severity 2

The problem has a significant business impact. The program is usable, but

it is severely limited.

Appendix D. Support information 51

Page 64: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Severity 3

The problem has some business impact. The program is usable, but less

significant features (not critical to operations) are unavailable.

Severity 4

The problem has minimal business impact. The problem causes little impact

on operations, or a reasonable circumvention to the problem was

implemented.

Describing problems and gathering information

When describing a problem to IBM, be as specific as possible. Include all relevant

background information so that IBM Software Support specialists can help you

solve the problem efficiently. To save time, know the answers to these questions:

v What software versions were you running when the problem occurred?

v Do you have logs, traces, and messages that are related to the problem

symptoms? IBM Software Support is likely to ask for this information.

v Can you re-create the problem? If so, what steps were performed to re-create the

problem?

v Did you make any changes to the system? For example, did you make changes

to the hardware, operating system, networking software, and so on.

v Are you currently using a workaround for the problem? If so, be prepared to

explain the workaround when you report the problem.

Submitting problems

You can submit your problem to IBM Software Support in one of two ways:

Online

Click Submit and track problems on the IBM Software Support site

athttp://www.ibm.com/software/support/probsub.html. Type your

information into the appropriate problem submission form.

By phone

For the phone number to call in your country, go to the contacts page of

the IBM Software Support Handbook at http://techsupport.services.ibm.com/guides/contacts.html and click the name of your geographic region.

If the problem you submit is for a software defect or for missing or inaccurate

documentation, IBM Software Support creates an Authorized Program Analysis

Report (APAR). The APAR describes the problem in detail. Whenever possible,

IBM Software Support provides a workaround that you can implement until the

APAR is resolved and a fix is delivered. IBM publishes resolved APARs on the

Software Support Web site daily, so that other users who experience the same

problem can benefit from the same resolution.

52 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 65: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Notices

This information was developed for products and services offered in the U.S.A.

IBM may not offer the products, services, or features discussed in this document in

other countries. Consult your local IBM representative for information on the

products and services currently available in your area. Any reference to an IBM

product, program, or service is not intended to state or imply that only that IBM

product, program, or service may be used. Any functionally equivalent product,

program, or service that does not infringe any IBM intellectual property right may

be used instead. However, it is the user’s responsibility to evaluate and verify the

operation of any non-IBM product, program, or service.

IBM may have patents or pending patent applications covering subject matter

described in this document. The furnishing of this document does not give you

any license to these patents.You can send license inquiries, in writing, to:

IBM Director of Licensing

IBM Corporation

North Castle Drive

Armonk, NY 10504-1785 U.S.A.

For license inquiries regarding double-byte (DBCS) information, contact the IBM

Intellectual Property Department in your country or send inquiries, in writing, to:

IBM World Trade Asia Corporation

Licensing

2-31 Roppongi 3-chome, Minato-ku

Tokyo 106, Japan

The following paragraph does not apply to the United Kingdom or any other

country where such provisions are inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS

PUBLICATION ″AS IS″ WITHOUT WARRANTY OF ANY KIND, EITHER

EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS

FOR A PARTICULAR PURPOSE.

Some states do not allow disclaimer of express or implied warranties in certain

transactions, therefore, this statement might not apply to you.

This information could include technical inaccuracies or typographical errors.

Changes are periodically made to the information herein; these changes will be

incorporated in new editions of the publication. IBM may make improvements

and/or changes in the product(s) and/or the program(s) described in this

publication at any time without notice.

Any references in this information to non-IBM Web sites are provided for

convenience only and do not in any manner serve as an endorsement of those Web

sites. The materials at those Web sites are not part of the materials for this IBM

product and use of those Web sites is at your own risk.

IBM may use or distribute any of the information you supply in any way it

believes appropriate without incurring any obligation to you.

© Copyright IBM Corp. 2000, 2007 53

Page 66: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Licensees of this program who wish to have information about it for the purpose

of enabling: (i) the exchange of information between independently created

programs and other programs (including this one) and (ii) the mutual use of the

information which has been exchanged, should contact:

IBM Corporation

2Z4A/101

11400 Burnet Road

Austin, TX 78758 U.S.A.

Such information may be available, subject to appropriate terms and conditions,

including in some cases payment of a fee.

The licensed program described in this document and all licensed material

available for it are provided by IBM under terms of the IBM Customer Agreement,

IBM International Program License Agreement or any equivalent agreement

between us.

This information contains examples of data and reports used in daily business

operations. To illustrate them as completely as possible, the examples include the

names of individuals, companies, brands, and products. All of these names are

fictitious and any similarity to the names and addresses used by an actual business

enterprise is entirely coincidental.

If you are viewing this information in softcopy form, the photographs and color

illustrations might not appear.

Trademarks

IBM, the IBM logo, Tivoli, AIX, Tivoli Enterprise, Tivoli Enterprise Console, DB2,

and Informix are trademarks or registered trademarks of International Business

Machines Corporation in the United States, other countries, or both.

Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in

the United States, other countries, or both.

UNIX is a registered trademark of The Open Group in the United States and other

countries.

Java and all Java-based trademarks and logos are trademarks or registered

trademarks of Sun Microsystems, Inc. in the United States and other countries.

Other company, product, and service names may be trademarks or service marks

of others.

54 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 67: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Index

Special characters? query 29

Aaccessibility viii

Activity Plan Editor 21

using 21

Activity Plan Monitor 21

using 21

Activity Plan supportdescription 1

Activity Planner 21

operations 21

using 21

alarminventory information 29, 30

ALARM_STATUS query 30

alias filedownloading to endpoints 7

location 45

sending to configured automated teller machines 46

using 45

asterisk in inventory column 29

ATM_Configuration_Fix_Plan.v2.1.FP01 plansubmitting 22

ATM_Configuration_Fix.v2.1.FP01 profiledistributing 8

using 9

ATM_Configuration.2.1distributing 9

ATM_Configuration.2.1 profiledescription 7

ATM_Configuration.2.1_FP01 profiledescription 8

ATM_InventoryScan profiledescription 8

distributing 17

using 16

ATM_Queries query librarydescription 8

using 19

ATM_Taskstask library

opening 10

ATM_Tasks task librarydescription 8

automated teller machinesdownloading software 7, 8

rebooting 10

removing product 6

automated teller machines configurationupdating 8

Automated_Teller_Machines policy region 7

Bbooks

see publications vi, vii

CCAMERA_STATUS query 30

camerasinventory information 30

card embossing unit capabilitiesinventory information 31

card embossing unit statusinventory information 31

CARD_EMBOSSING_UNIT_CAPABILITIES query 31

CARD_EMBOSSING_UNIT_STATUS query 31

CARD_READER_CAPABILITIES query 38

CARD_READER_STATUS query 38

cash dispensersinventory information

capabilities 31

logical cash unit 32

physical cash unit 33

status 33

CASH_DISPENSER_CAPABILITIES query 32

CASH_DISPENSER_STATUS query 33

CASH_IN_LOGICAL_UNIT_STATUS query 34

CASH_IN_MODULE_CAPABILITIES query 34

CASH_IN_MODULE_PHYSICAL_UNIT_STATUS query 35

CASH_IN_MODULE_STATUS query 35

cash-in moduleinventory information 35

cash-in module capabilitiesinventory information 34

cash-in module logical unit statusinventory information 34

cash-in module physical unitinventory information 35

check readersinventory information 36

CHECK_READER_CAPABILITIES query 36

CHECK_READER_STATUS query 36

CM_ATM_Configuration profile managerdescription 7

using 8

columns, inventoryasterisk 29

TME_OBJECT_ID 29

TME_OBJECT_LABEL 29

command lineupgrading 5

commandsdb2 14

db2 connect 14

dbaccess 14

isqlfor MS SQL 15

for Sybase 15

spool 15

sqlplus 15

syntax conventions x

wdistfp 10

wdistinv 18

COMPUTER tableinventory 29

configurationoverview 3

© Copyright IBM Corp. 2000, 2007 55

Page 68: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

configuration repository, inventoryrequirements 13

conventionscommand syntax x

customer supportSee Software Support

Ddatabase inventory

configurationrequirements 13

updateDB2 14

database, inventoryupdate

Infomix 14

MS SQL 15

Oracle 15

Sybase 15

DB2updating 14

db2 command 14

db2 connect command 14

dbaccess command 14

depositoriesinventory information 37

DEPOSITORY_CAPABILITIES query 37

DEPOSITORY_STATUS query 37

descriptionActivity Plan support 1

ATM_Configuration.2.1 profile 7

ATM_Configuration.2.1_FP01 profile 8

ATM_InventoryScan profile 8

desktopupgrading 4

developerWorks, searching for problem resolution in IBM 49

directory names, notation ix

distributingInventory profile from the command line 18

profile manager 9

Eeducation

see Tivoli technical training viii

endpointsdownloading Tivoli Automated Teller Machines

software 7, 8

environment variables, notation ix

eXtensions for Financial Services interface specificationSee XFS specification

Ffiles

aliasdownloading to endpoints 7

location 45

sending to configured automated teller machines 46

using 45

inventory scanner programdownloading to endpoints 7, 8

removing files 6

libraries, downloading to endpoints 8

files (continued)MIF

removing 6

sstntxfs.bk1removing 6

sstntxfs.bk2removing 6

sstntxfs.mifremoving 6

sstntxfsscan.exedownloading to endpoints 7, 8

sstxfsalias.xmldownloading to endpoints 7

location 45

sending to configured automated teller machines 46

using 45

tivoli_sstxfs_db2_mvs_upgrade_21_FP01.sql 14

tivoli_sstxfs_db2_upgrade_21_FP01.log 14

tivoli_sstxfs_db2_upgrade_21_FP01.sql 14

tivoli_sstxfs_infx_upgrade_21_FP01.sql 14

tivoli_sstxfs_ora_upgrade_21_FP01.log 15

tivoli_sstxfs_ora_upgrade_21_FP01.sql 15

tivoli_sstxfs_sql_upgrade_21_FP01.log 15

tivoli_sstxfs_sql_upgrade_21_FP01.sql 15

tivoli_sstxfs_sybase_upgrade_21_FP01.log 16

tivoli_sstxfs_sybase_upgrade_21_FP01.sql 15

trace, downloading to endpoints 7

fixes, obtaining 49

IIBM developerWorks, searching for problem resolution in 49

IBM Redbooks, searching for problem resolution in 49

IBM technotes, searching for problem resolution in 49

ID card readersinventory information 38

information centers, searching for problem resolution 49

Informixupdating 14

installationoverview 3

planning 3

installation method 4

installingusing Software Installation Service 4

Internetsearching for problem resolution 49

inventorydatabase

configuration requirements 13

DB2 update 14

Informix update 14

MS SQL update 15

Oracle update 15

Sybase update 15

informationalarm 29, 30

all automated teller machines 19

camera 30

card embossing unit capabilities 31

card embossing unit status 31

cash dispenser 31, 33

cash dispenser logical cash unit 32

cash dispenser physical cash unit 33

cash-in module 35

cash-in module capabilities 34

cash-in module logical unit status 34

56 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 69: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

inventory (continued)information (continued)

cash-in module physical unit 35

check reader 36

depository 37

ID card reader 38

kinds 29

PIN pad 39, 40

printer 40, 41

querying 19

sensor 41, 42

single automated teller machine 20

text terminal 43

profiledistributing 17

queriesSee queries, inventory

tablesSee tables, inventory

viewsSee views, inventory

Inventory componentusing 13

Inventory profiledistributing from the command line 18

inventory scanner programdownloading to endpoints 7, 8

isql commandfor MS SQL 15

for Sybase 15

Kknowledge bases, searching for problem resolution 49

Llibraries

downloading to endpoints 8

logical serviceskeys 46

required configuration 4

LOGICAL_CASH_UNIT_STATUS query 32

Mmanuals

see publications vi, vii

MIF fileremoving 6

MS SQLupdating 15

Nnotation

environment variables ix

path names ix

typeface ix

Oonline publications

accessing vii

Oracleupdating 15

ordering publications viii

overviewIBM Tivoli Configuration Manager for Automated Teller

Machines 1

installation and configuration 3

Ppath names, notation ix

PHYSICAL_CASH_UNIT_STATUS query 33

PIN padsinventory information 39, 40

PIN_PAD_CAPABILITIES query 39

PIN_PAD_STATUS query 40

planATM_Configuration_Fix_Plan.v2.1.FP01 22

planning considerations 3

policy regionAutomated_Teller_Machines 7

PRINTER_CAPABILITIES query 40

PRINTER_STATUS query 41

printersinventory information 40, 41

problem determinationdescribing problems 52

determining business impact 51

submitting problems 52

profileATM_Configuration_Fix.v2.1.FP01

distributing 8

using 9

ATM_Configuration.2.1description 7

ATM_Configuration.2.1_FP01description 8

ATM_InventoryScandescription 8

distributing 17

using 16

inventorySee also ATM_InventoryScan profile

distributing 17

profile managerCM_ATM_Configuration

description 7

using 8, 9, 16

distributing 9

publications vi

accessing online vii

ordering viii

Qqueries, inventory

? 29

ALARM_STATUS 30

all automated teller machines 19

CAMERA_STATUS 30

CARD_EMBOSSING_UNIT_CAPABILITIES 31

CARD_EMBOSSING_UNIT_STATUS 31

CARD_READER_CAPABILITIES 38

CARD_READER_STATUS 38

CASH_DISPENSER_CAPABILITIES 32

CASH_DISPENSER_STATUS 33

Index 57

Page 70: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

queries, inventory (continued)CASH_IN_LOGICAL_UNIT_STATUS 34

CASH_IN_MODULE_CAPABILITIES 34

CASH_IN_MODULE_PHYSICAL_UNIT_STATUS 35

CASH_IN_MODULE_STATUS 35

CHECK_READER_CAPABILITIES 36

CHECK_READER_STATUS 36

DEPOSITORY_CAPABILITIES 37

DEPOSITORY_STATUS 37

LOGICAL_CASH_UNIT_STATUS 32

PHYSICAL_CASH_UNIT_STATUS 33

PIN_PAD_CAPABILITIES 39

PIN_PAD_STATUS 40

PRINTER_CAPABILITIES 40

PRINTER_STATUS 41

SENSOR_CAPABILITIES 41

SENSOR_STATUS 42

single automated teller machine 20

TEXT_TERMINAL_CAPABILITIES 43

TEXT_TERMINAL_STATUS 43

query librariesATM_Queries

description 8

using 19

RReboot_ATM_Unit task

description 10

using 10

Redbooks, searching for problem resolution in IBM 49

registry (Windows) logical services keys 46

removing the productfrom automated teller machines 6

requirementsinventory database 13

logical service configuration 4

service provider 4

XFS 4

SSENSOR_CAPABILITIES query 41

SENSOR_STATUS query 42

sensorsinventory information 41, 42

service class nameschecking 46

non-standard, using 45

standard 45

XFS specification 45

service provider requirement 4

setupproduct, overview 3

Software Installation Serviceinstalling 4

Software Supportcontacting 50

describing problems 52

determining business impact 51

receiving weekly updates 50

submitting problems 52

spool command 15

sqlplus command 15

SST_XFS_CAMERA table 30

SST_XFS_CP_ALARM table 29

SST_XFS_CP_CARDEMB table 31

SST_XFS_CP_CASH_DP table 31

SST_XFS_CP_CASH_IN table 34

SST_XFS_CP_CHK_RDR table 36

SST_XFS_CP_CRD_RDR table 38

SST_XFS_CP_DEPOSIT table 37

SST_XFS_CP_PIN_PAD table 39

SST_XFS_CP_PRINTER table 40

SST_XFS_CP_SENSOR table 41

SST_XFS_CP_TXT_TRM table 43

SST_XFS_LG_CASH table 32

SST_XFS_LG_CASH_IN table 34

SST_XFS_PHY_CASH table 33

SST_XFS_PHY_CASH_IN table 35

SST_XFS_ST_ALARM table 30

SST_XFS_ST_CARDEMB table 31

SST_XFS_ST_CASH_DP table 33

SST_XFS_ST_CASH_IN table 35

SST_XFS_ST_CHK_RDR table 36

SST_XFS_ST_CRD_RDR table 38

SST_XFS_ST_DEPOSIT table 37

SST_XFS_ST_PIN_PAD table 40

SST_XFS_ST_PRINTER table 41

SST_XFS_ST_SENSOR table 42

SST_XFS_ST_TXT_TRM table 43

sstntxfs.bk1 fileremoving 6

sstntxfs.bk2 fileremoving 6

sstntxfs.mif fileremoving 6

sstntxfsscan.exe filedownloading to endpoints 7, 8

sstxfsalias.xml filedownloading to endpoints 7

location 45

sending to configured automated teller machines 46

using 45

SSTXFSV_CAMERA view 30

SSTXFSV_CP_ALM view 29

SSTXFSV_CP_CARDEMB view 31

SSTXFSV_CP_CASH_DP view 31

SSTXFSV_CP_CASH_IN view 34, 35

SSTXFSV_CP_CHK_RDR view 36

SSTXFSV_CP_CRD_RDR view 38

SSTXFSV_CP_DEPOSIT view 37

SSTXFSV_CP_PIN_PAD view 39

SSTXFSV_CP_PRINTER view 40

SSTXFSV_CP_SENSOR view 41

SSTXFSV_CP_TXT_TRM view 43

SSTXFSV_LG_CASH view 32

SSTXFSV_LG_CASH_IN view 34

SSTXFSV_PHY_CASH view 33

SSTXFSV_PHY_CASH_IN view 35

SSTXFSV_ST_ALARM view 30

SSTXFSV_ST_CARDEMB view 31

SSTXFSV_ST_CASH_CP view 33

SSTXFSV_ST_CHK_RDR view 36

SSTXFSV_ST_CRD_RDR view 38

SSTXFSV_ST_DEPOSIT view 37

SSTXFSV_ST_PIN_PAD view 40

SSTXFSV_ST_PRINTER view 41

SSTXFSV_ST_SENSOR view 42

SSTXFSV_ST_TXT_TRM view 43

submittingATM_Configuration_Fix_Plan.v2.1.FP01 22

58 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 71: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Sybaseupdating 15

Ttables, inventory

COMPUTER table 29

SST_XFS_CAMERA 30

SST_XFS_CP_ALARM 29

SST_XFS_CP_CARDEMB 31

SST_XFS_CP_CASH_DP 31

SST_XFS_CP_CASH_IN 34

SST_XFS_CP_CHK_RDR 36

SST_XFS_CP_CRD_RDR 38

SST_XFS_CP_DEPOSIT 37

SST_XFS_CP_PIN_PAD 39

SST_XFS_CP_PRINTER 40

SST_XFS_CP_SENSOR 41

SST_XFS_CP_TXT_TRM 43

SST_XFS_LG_CASH 32

SST_XFS_LG_CASH_IN 34

SST_XFS_PHY_CASH_IN 35

SST_XFS_PHY_CASHA 33

SST_XFS_ST_ALARM 30

SST_XFS_ST_CARDEMB 31

SST_XFS_ST_CASH_DP 33

SST_XFS_ST_CASH_IN 35

SST_XFS_ST_CHK_RDR 36

SST_XFS_ST_CRD_RDR 38

SST_XFS_ST_DEPOSIT 37

SST_XFS_ST_PIN_PAD 40

SST_XFS_ST_PRINTER 41

SST_XFS_ST_SENSOR 42

SST_XFS_ST_TXT_TRM 43

task libraryATM_Tasks

description 8

opening 10

tasks and jobsReboot_ATM_Unit

description 10

using 10

technotes, searching for problem resolution in IBM 49

text terminalsinventory information 43

TEXT_TERMINAL_CAPABILITIES query 43

TEXT_TERMINAL_STATUS query 43

Tivoli software information center vii

Tivoli technical training viii

tivoli_sstxfs_db2_mvs_upgrade_21_FP01.sql file 14

tivoli_sstxfs_db2_upgrade_21_FP01.log file 14

tivoli_sstxfs_db2_upgrade_21_FP01.sql file 14

tivoli_sstxfs_infx_upgrade_21_FP01.sql file 14

tivoli_sstxfs_ora_upgrade_21_FP01.log file 15

tivoli_sstxfs_ora_upgrade_21_FP01.sql file 15

tivoli_sstxfs_sql_upgrade_21_FP01.log file 15

tivoli_sstxfs_sql_upgrade_21_FP01.sql file 15

tivoli_sstxfs_sybase_upgrade_21_FP01.log file 16

tivoli_sstxfs_sybase_upgrade_21_FP01.sql file 15

TME_OBJECT_ID column 29

TME_OBJECT_LABEL column 29

trace filedownloading to endpoints 7

training, Tivoli technical viii

Uupdate repository, inventory

DB2 update 14

Informix update 14

MS SQL update 15

Oracle update 15

Sybase update 15

updatingautomated teller machines configuration 8

inventory databaseDB2 14

Informix 14

MS SQL 15

Oracle 15

requirements 13

Sybase 15

upgradingusing command line 5

using desktop 4

usingActivity Plan Editor 21

Activity Plan Monitor 21

Activity Planner 21

Activity Planner operations 21

Inventory 13

Vvariables, notation for ix

views, inventorySSTXFSV_CAMERA 30

SSTXFSV_CP_ALM 29

SSTXFSV_CP_CARDEMB 31

SSTXFSV_CP_CASH_DP 31

SSTXFSV_CP_CASH_IN 34, 35

SSTXFSV_CP_CHC_RDR 36

SSTXFSV_CP_CRD_RDR 38

SSTXFSV_CP_DEPOSIT 37

SSTXFSV_CP_PIN_PAD 39

SSTXFSV_CP_PRINTER 40

SSTXFSV_CP_SENSOR 41

SSTXFSV_CP_TXT_TRM 43

SSTXFSV_LG_CASH 32

SSTXFSV_LG_CASH_IN 34

SSTXFSV_PHY_CASH 33

SSTXFSV_PHY_CASH_IN 35

SSTXFSV_ST_ALARM 30

SSTXFSV_ST_CARDEMB 31

SSTXFSV_ST_CASH_DP 33

SSTXFSV_ST_CHK_RDR 36

SSTXFSV_ST_CRD_RDR 38

SSTXFSV_ST_DEPOSIT 37

SSTXFSV_ST_PIN_PAD 40

SSTXFSV_ST_PRINTER 41

SSTXFSV_ST_SENSOR 42

SSTXFSV_ST_TXT_TRM 43

Wwdistfp command 10

wdistinv command 18

Windows NTlogical services keys in registry 46

Windows XFS automated teller machinesSee also automated teller machines

definition v

Index 59

Page 72: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

Windows XFS automated teller machines (continued)description 1

XXFS specification

requirement 4

service class names 45

60 IBM Tivoli Configuration Manager for Automated Teller Machines Fix Pack 1

Page 73: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory
Page 74: Installation and Configuration Guide for Fix Packpublib.boulder.ibm.com/tividd/td/ITCMATM/GI11-8063-00/en_US/PDF… · information..16 the ATM_InventoryScan Profile..16 inventory

����

Printed in USA

GI11-8063-00


Recommended