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Installation Guide & User Manual

Content

nurago Web Meter .................................................................................................................................. 2

Downloading with Microsoft® Internet Explorer® .............................................................................. 3

Installation ................................................................................................................................................ 3

The Installation Wizard ........................................................................................................................... 4

Activating the Add-on in Microsoft® Internet Explorer® .................................................................... 5

The user selection for nurago Web Meter ........................................................................................... 7

Uninstall nurago Web Meter .................................................................................................................. 9

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nurago Web Meter The nurago Web Meter software is designed to explore the use of certain online services. It integrates as a

third party add-on with your Microsoft® Internet Explorer® browser. While you are using the Internet, the

software registers which websites you visit and which ads can be seen on these pages. Each time you start

the browser, the add-on is activated automatically unless you deactivate it in your browser. Please do not

deactivate nurago Web Meter permanently as you will drop out of the Digital Trends Panel if no data is

received. For more information on what data is and is not collected for the Digital Trends Panel, please

review the privacy policy at https://dtp1.nurago.com/privacy.html.

The software is only compatible for the following operating systems: Microsoft® Windows® XP / Microsoft®

Windows Vista® / Microsoft® Windows® 7 (including the 64-Bit version), Microsoft® Windows® 8 (including

the 64-Bit version), if browsers are used within the Desktop App rather than the Modern UI.

And one of the following web browsers is required: Microsoft® Internet Explorer® 6 or higher / Mozilla®

Firefox® 3 or higher / Google Chrome™ 7 or higher

For the installation, you will need to have administration rights to your computer.

Please note, you can find some basic support FAQs here: https://dtp1.nurago.com/help.html.

For other support questions or if you would like a new download-link for example, please contact us at

helpdesk@ssisurveys.com.

This manual will describe the download, installation on Windows® and the activation of nurago Web Meter

in Microsoft® Internet Explorer®. You will also find more information on how to uninstall the add-on at the

end of this manual.

Thank you for your participation!

Your Digital Trends Panel Team

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Downloading with Microsoft® Internet Explorer® On the download page, click the "Download" button. Please be patient, as the download is specially created

for you and therefore requires a few seconds to finish.

What happens next depends on which browser you are using. Below are instructions for downloading with

Microsoft® Internet Explorer® 9.

As soon as the download is available of Internet Explorer® 9, a bar at the bottom of the window will be

displayed. There, you can choose whether you run nurago web meter.exe directly, or save the file and run

manually. It is the easiest to choose "Run":

Installation The installation of nurago Web Meter is fully automatic. Please note, however, that administrator rights are

required.

On Windows® Vista® and Windows® 7, you may be asked by User Account Control for permission to start the

installation. Please click "Yes" and enter, if necessary, your administrator password:

On Windows® XP, you may receive the message "You cannot install this software, because you do not have

administrator rights", if you work with a limited user account. Please install the software onto the

computer with an administrator account.

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The Installation Wizard The installation will run automatically. Please follow the instructions given by the Installation Wizard:

Please click on “Next“ to proceed with the installation. This step can take a few minutes.

Probably your web browser is still open. No problem: The Installation Wizard will recognise this and ask you

to close your browser momentarily. As soon as this is done, the installation will proceed automatically.

The installation has now been completed. Please click on “Finish” to reboot your computer.

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Activating the Add-on in Microsoft® Internet Explorer® Please reopen your browser!

You may receive the message that the nurago Web Meter add-on is ready to be used and you will be asked

if you would like to activate it. Please follow the messages of your browser and select the add-on, as it is

required for your participation with Digital Trends Panel.

Internet Explorer® 9 will show an information bar at the bottom of the window with the message that nurago web meter can now be used. Please confirm this message by clicking on "Enable":

Also, you may receive the message that the nurago Web Meter “wants to open web content using this

program on your computer”. This may happen before the user selection dialog opens. Please select “Do not

show me the warning for this program again” at the bottom of this security-dialog and then click on

“Allow”:

When you first start your browser after installing the nurago Web Meter software, the add-on is configured.

Therefore, it may occasionally happen that Internet Explorer® identifies the application as a threat of

reducing the browser's speed, and could ask you to turn it off.

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We can assure you that the nurago Web Meter add-on is designed to neither affect the browser in its

capacity nor the browser's speed. Therefore, please do not disable the nurago Web Meter add-on, but click

on the next to “Ask me later” and select "Do not deactivate" from the menu. This would otherwise

interrupt the flow of data, which will make your membership at Digital Trends Panel inactive and you will

unfortunately not be granted any incentive.

You can enable or disable the add-on at any moment in Internet Explorer®. Please select “Extras” from the

menu (or ) and choose ”Manage Add-ons“. nurago Web Meter should continuously stay enabled for you

membership to this study to stay active. In the case that the add-on has the status “Disabled“, please select

nurago Web Meter and choose “Enable” at the end of the add-on management window:

In all versions of Internet Explorer® you should make sure that “Third-Party Browser Extensions“ are

enabled. The settings are located in the internet options menu. You can check this by opening the “Extras“-

or -Menu, then opening the item “Internet Options“ and selecting the tab “Advanced”. In the section

"Browsing", please check the "Enable third-party browser extensions"-box. Once this is done, the changes

will not take effect until you restart Internet Explorer®.

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The user selection for nurago Web Meter For privacy reasons, we only want to follow the internet usage of members of the Digital Trends Panel, not

other users of the computer on which the nurago Web Meter Software is installed. Therefore, you have the

option each time you start the browser to indicate whether you are a member of the Digital Trends Panel

or someone else using the computer. In that case, just choose “Guest / Private browsing” from the user-

dialog and click “OK”.

Please note that you may switch users at any time by clicking on the icon in the Windows® task-bar,

next to the clock. This will bring up the above user selection dialogue.

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Choosing “Guest / Private Browsing” from this dialogue will set the nurago Web Meter activity indicator in

the upper right corner of your Internet Explorer® browser window (to the right of the menu-bar) from

active (green) to inactive (orange). Please make sure that the menu-bar is not hidden since the icon will be

as well: Select “tool bars” from the “Extras”- or and make sure that “menu bar” is checked.

View nurago Web Meter Version Information

Via the nurago Web Meter program group in the Start

menu of Windows®, or by clicking on the activity indicator,

you can open a dialog with information about the add-on:

Select "All Programs" and open the folder "nurago Web

Meter". In this folder, you will find the item "About nurago

Web Meter". Clicking on it opens a window with

information that could assist you if you are in need of

helpdesk support:

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Uninstall nurago Web Meter You can uninstall nurago Web Meter at any moment. Please note that when doing so, this will end your

participation in the Digital Trends Panel study.

Please choose from the Windows® Start menu, either “All Programs“ -> “nurago Web Meter“ -> “Remove

nurago Web Meter“ or choose “Control Panel“ and then with Windows® XP® under ”Software“ or with

Windows Vista® and Windows® 7 ”Programs“.

If you choose to uninstall the software via the Control Panel, please click with Windows® XP beside nurago

Web Meter on ”Remove“ or with Windows Vista® and Windows® 7 double click directly on the nurago Web

Meter or use the right mouse button and choose “Uninstall”:

The start menu entry: The “Programs and Features” control panel:

The software will uninstall automatically. At the end, you will get the message that the software has successfully been uninstalled. Then click "Finish":

Last updated: 19 December 2012. Internet Explorer version 9 used for screenshots