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INSTANT COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT www.mobiletornado.com
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Page 1: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

INSTANT COMMUNICATIONS CHANGING THE WORLD OFWORKFORCE MANAGEMENT

www.mobiletornado.com

Page 2: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

Mobile Tornado’s Instant Talk, Instant Locate, Instant Alertand Instant Message applications are changing the world of mobile communications and workforce management. Over a carrier-class platform, our unrivalled product set can be usedas a fully integrated suite of software applications. Over any network, using any device, enterprises and consumers can communicate globally.

There has been a huge increase in awareness of, and need for, Instant Communications. The perfect storm of market factors has led to the ideal opportunity for Mobile Tornado to meet the surge in demand we have been predicting and working towards for over a decade.

A number of recent high profi le contracts with Tier 1 mobile operators stands as testament to our innovation and technical ability, as well as validating the years of strategic planning and foresight that have put us in a prime position to become the leading global provider of Instant Communication Solutions for workforce management.

MOBILE TORNADOGOING GLOBAL

Tier 1Partnershipswith multiple

operators

Customerdeployments

in every continent

02 03

IsraelItalySpainSouth America India

USCanada

Australia

ScandinaviaUK

South Africa

Germany

Mobile Tornado’s Technical development commenced

Mobile Tornado’s application platform was launched to global operators

Major investment made by technology consortium to drive growth

UK managed service provider InTechnology takes 49% stake in Mobile Tornado

Mobile Tornado’s managed services platform was launched

The BB3G handset was launched, along with Instant Locate and Instant Alert solutions

Deals with partners in Africa, Scandinavia & Europe, following 2010 deal with a Tier 1 Indian operator

1999 2003 2004 2006 2008 2009 2011How Mobile Tornado brought Instant Communications to the world:

France China

WORLDWIDE CUSTOMER ENGAGEMENTOverview of agreements with Mobile Operators, Independent Software Vendors (ISVs), Device Manufacturers and Global Enterprises

call: +44 (0)1423 511900email: [email protected] visit: www.mobiletornado.com

Page 3: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

Health and safety at work is high on the agenda right across the world, and there’s no avoiding the increase in legislation. Various test cases and new guidelines have made our technology an ever more attractive proposition for businesses with lone workers.

Software as a Service is at the forefront of what is increasingly an apps-driven business culture. Mobile Tornado is driving the change in process, and is making operations quicker, leaner and more cost-effective through enterprise-grade technology.

There’s a pressing need, and growing desire, for employees to carry around fewer devices. This will of course help cut costs, but will also streamline businesses by making staff more productive – with the ability to carry out multiple tasks through fewer handsets.

Even in isolation, several factors make Instant Communications a viable, preferable alternative to traditional radio solutions. But now, these factors are colliding concurrently, leading to a watershed moment in mobile communications – and a timely opportunity for organisations to change the way they work.

THE ULTIMATE WORKFORCE MANAGEMENT PLATFORM

04

Network Services

Data Management

Hosting Services

Voice Services

1. Convergence

3. Legislation 4. Apps Advancements

2. Resource Management

Managing resources more efficiently saves time and money – vital assets in a challenging economic climate. The ability to deploy staff simultaneously without having to initiate numerous broadcasts could give you a competitive edge against those still employing traditional radio communications.

05

growth in share price*

growth in share price*

No Limit

Sub-500

to number of call participants

milli-secondssession set-up

“The ability to add instant voice, messaging and presence communications as a layer to our own solutions gives us enhanced revenue possibilities… and gives our customers a unified and flexible solution to help manage their field workforce.”

Barrie Whipp, Executive Chairman Crimson Tide

call: +44 (0)1423 511900 email: [email protected] visit: www.mobiletornado.com

Page 4: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

Mobile Tornado is delivering its innovative platform to four primary channels around the world. A growing number of businesses from the groups below have already adoptedMobile Tornado’s Instant Communications technology, or arein advanced discussions with us:

INSTANT OPPORTUNITIESWHOEVER YOU ARE

06 07

Opportunity: Add value to your handsets by ‘pre-loading’ them with productivity enhancing software.

News Flash: Mobile Tornado is in discussion with all major global device suppliers.

3. Device Manufacturers

Opportunity: Quickly expand your offering to enterprises and end-users by providing attractive streaming applications.

News Flash: Agreements established with Tier 1 mobile operators in India, Israeland Italy. Discussions progressing with several others.

1. Mobile Operators

Opportunity: Easily integrate Mobile Tornado’s streaming mobile technologies with your software applications.

News Flash: Deals have already been signed with major ISVs in the UK.

2. Independent Software Vendors (ISVs)

Opportunity: Use Mobile Tornado’s products to cut costs, increase productivity and achieve lone worker protection.

News Flash: Serious interest shown by global security company for its European and South American workforce.

4. Global Enterprises

Mobile Tornado offers a Software Development Kit (SDK) for its complete range of services, which gives Independent Software Vendors (ISVs) the ability to integrate our complete communication suite into existing workforce management applications. This, in turn,enhances their proposition and creates a unique selling point with the opportunity to deliver additional revenue streams.

How it worksIndependent Application Programming Interfaces (APIs) are available for each of the following services:• Instant Locate (Location information retrieval and real-time notifi cation)• Instant Alert (Alert information retrieval and real-time notifi cation)• Remote Client (Client communication – Instant Talk, Instant Locate, Instant Alert &

Instant Message)

These are designed to be integrated into existing workforce management applications to provide real-time communication, location and alert facilities with a seamless user interface for both the remote workers and the central control centre.

SOFTWARE DEVELOPMENT KIT FOR INSTANT COMMUNICATIONS

PC Browser Interface

Mobile Browser InterfaceEveryone who has a stake in workforce management can benefi t, whether by using Instant Communications to target part of their own market, or by workingin close partnership with other groups or channels to open up wider opportunities.

call: +44 (0)1423 511900email: [email protected] visit: www.mobiletornado.com

Page 5: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

Example deployment: airport communications

In the example below, a central despatcher is able to communicate with crew members either on a one-to-one or one-to-many basis, using a central PC interface – the Instant Communication Manager Client (ICMC). From this ‘control room’, Instant Talk, Instant Alert, Instant Locate and Instant Message applications can be integrated to streamline conversations, help protect workers and enhance workforce management. For an overview of ICMC’s features, see page 10.

OUR GROUND-BREAKING PRODUCTS INSTANT INTEGRATION…

08 09

A cost-effective, more flexible solution than Private and Public Mobile Radio Solutions. Features• Lightning fast sub-500ms session setup• The industry’s lowest latency & bandwidth• Low power consumption• Private one-to-one calls• Instant conference calls • Real-time presence showing availability

of each user• Creation and management of user-

owned groups• Industry’s only mesh PTT Client for

emergency communication

Instantly notifies an organisation’s supervisor should any field worker require assistance. Features• Permanent connection to reduce alert

notification times• Instant Talk and full duplex communication

in case of emergency • Used with Instant Locate to provide

automatic location information• Optional integration with ‘Man Down’

sensors

Instant Talk

Four carrier-class applications from one world-class provider:

Instant Alert

Tracks field users in real-time, allowing location- based communication and management.Features• Real-time location tracking using any

available source (GPS, AGPS, Cell ID)• Accessible over web from various platforms• Integrates easily with existing GIS systems

Instant LocateAllows a workforce to transmit short, text-based messages between any fixed (PC-based) or mobile users.

Features• Unified voice and text-based interface• Real-time message transmission and delivery• Mitigates the need to use alternative text

messaging systems

Instant Message

HoneywellDolphin 6000

HoneywellDolphin 6000

Instant Talk

Landline

Instant Alert

Airport Security

Airport Security

GroundCrew

BaggageHandling

AirportCheck-in

Emergency Services

Despatch OfficeComms Suite

Other Airports Nationallyor Internationally

AirportLocations

growth in share price*

growth in share price*

IPRS™

Fixed

carrier-class platform

monthly licence fee

InstantTalk InstantAlert InstantLocate InstantMessage

IPRS – Internet Protocol Radio Service

call: +44 (0)1423 511900 email: [email protected] visit: www.mobiletornado.com

Page 6: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

10 11

Our applications are either embedded in the firmware or provisioned over a dedicated portal. Communication between control and handset users occurs via a PC client – ICMC.

01 Multiple map types Monitor multiple staff locations (whilst managing calls) using various map options – street view, satellite, hybrid and terrain views.

02 User/group status display Find out who’s on or off-line, busy or available – and which groups they’re in.

03 Make calls from the map Controllers can select single or multiple users by dragging over their positions on the map and selecting the ‘call’.

01

02

03

04

0506

Control English Sign out

TalkTalker

Current Call

Approve

State Name ID Handled by Time

Request to talk

Emergency Calls

Time Name

Cleanup Call SOS

End0 members

Manager Client

Delete Chat Ann

State Name

Call

Contacts Groups

Filter users by name:

GPS History

Control English Sign out

TalkTalker

Current Call

Approve

State Name ID Handled by Time

Request to talk

Emergency Calls

Time Name

Cleanup Call SOS

End0 members

Manager Client

Delete Chat Ann

State Name

Call

Contacts Groups

Filter users by name:

GPS History

BB3G OrangeBB3G BlackBB3G GreenBB3G PurpleBB3G RedBB3G Black

new BB3G Orange 6678... Fri Oct 1 15:04:20 ..

BB3G

BB3G

BB3GBB3G

BB3G

07

04 Manual user position request ICMC polls positions automatically or enables updates at a click of a button. This saves on handset battery life while giving you a regular picture of group or individual activity.

05 Export, save and print position history You can keep records of activity for legal reasons or simply to use as training references.

06 Stealth listening following an alert When an alert is received, an ICMC controller can ‘open the microphone’ of any BB3G or a supported handset user and monitor potentially dangerous situations to ascertain the appropriate next steps, without those around the vulnerable staff member knowing.

07 Controller’s request to talk/broadcast Controllers can catch up with staff at any point, initiating one-to-one, one-to-many or broadcast communications.

growth in share price*

ONE-TO-ONE

ONE-TO PRIVATE GROUP

ONE-TO-ALL

WIDE AREA

“The speed with which I’m now able to locate and talk to my crews can make the difference between life and death to the people we’re helping.”

Colin Walker-White, Operations Manager, Heathrow Air Ambulance Service (HAAS)

CENTRALISED PC DESPATCHERInstant Communication Manager Client (ICMC)

Communication Options

call: +44 (0)1423 511900 email: [email protected] visit: www.mobiletornado.com

Page 7: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

12 13

As a bespoke service based on our core technology, Mobile Tornado can give organisations the ability to create a self-contained mobile communication network for clients who need freedom from the

limitations of existing cellular parameters. It means they can operate across an independent network that is guaranteed to be congestion free, and immune from interference or ‘shut-down’ as a

result of outside factors on public mobile infrastructures. This portable, scalable network comprises all necessary elements such as Pico/Femto cells, network voice and data cores and power supply.

1. Each Network in a Box is an independent ‘mini carrier’, and devices in the vicinity of each one can connect to its private network.

2. Each Network in a Box can also connect to the global cloud (the Internet) via:• Satellite connectivity, for rural and mobile events• A wired connection (fi bre, DSL etc),

to broaden the cellular capacity for special events.

3. Mobile Tornado’s IPRS servers can work in two different ways:• A central server can be connected to

the Internet, to service devices across an entire Network in a Box estate; or

• A local IPRS server can offer direct service only to the users of a specifi c Network in a Box.

INTRODUCING NETWORK IN A BOX...PUSHING BOUNDARIES WITH IPRS™

“Where and when the next disaster, terrorist attack or emergency situation will occur is impossible to predict. Mobile Tornado’s Network in a Box innovation enables rapid response free from risk of ‘shut-down’, via an end-to-end solution that can be integrated with multiple technologies.”

Daniel Abitbol, CTO, Mobile TornadoEmail: [email protected]

KEY BENEFITS OF OUR ‘NETWORK IN A BOX’:• Delivery of 3G and 4G mobile voice

and data services including Instant Communication capabilities.

• Both licensed frequencies (available from Mobile Tornado Worldwide) and unlicensed frequencies can be used.

• Networks are fully portable and scalable thanks to meshed infrastructure.

• Any number of users from just a few to hundreds and thousands can be served.

• The network will be deployed within minutes and is fully independent.

• Rugged construction allows usage in tough conditions.

• Uplinks to public mobile networks and/or the Internet allow interconnection with other PSTNs and Internet access.

• 3/4G, cable, microwave and satellite uplinks are available.

• Interconnection with various RF systems (TETRA, P25, analogue radio etc.) viadedicated gateways.

Overview:

call: +44 (0)1423 511900email: [email protected] visit: www.mobiletornado.com

Carrier Networks

IPRS Server

Mobile Client

Mobile ClientMobile Client

Satellite

CommercialNetworks

IPRS Server PTT Client /Car Kit

Local Site Local Site

Local Site

Mobile Client

Mobile Client

Mobile Client

Local Site

Networkin a Box

Internet

PC Despatcher(see pg 10)

Local Site

Local Site

Local Site

Local Site

Local Site Local Site

Networkin a Box

Local Site

Local Site

Local Site

Local Site

Local Site Local Site

Networkin a Box

Local Site

Local Site

Local Site

Local Site

Local Site Local Site

Networkin a Box

Local Site

Local Site

Local Site

Local Site

Local Site Local Site

Networkin a Box

Page 8: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

WHY WE ARE WORLDLEADERS IN INSTANT COMMUNICATIONS

14 15

Platform

Operating Systems

Advanced Features

Hosting

• Carrier-grade• Highly redundant /highly scalable• Highly adapted to cellular network

(performing dynamic jittering)• Easy to deploy – no pre-requisites• Multi-tenant• Secured• All in one – Instant Presence/Address Book

Management /Talk/Message/Locate/Alert• Interoperable with any radio system PMR /

OMA /Nokia/Tetra• Compliant to IETF and Network• Instant Communications platform fi ts in

any network due to its optimised protocol• Sub-500ms call setup• Work over any network (GPRS/EDGE

UMTS/CDMA/DoRA/WiFi/Satellite)

• Android• iOs• Symbian• Windows PC/Mobile/CE• Blackberry• BREW

• Instant Communication between offi ceand staff (one-to-one/many)

• Controlled real-time distributed presence• Total control of staff from server consoles• Call priority and remote stealth listening• Callback request – alerting• Dedicate accessories• 5 emergency levels• Integrated location and tracking• One-step emergency request (compliant

to legislation)• 100% voice reliability and telephony

call quality• SDK to integrate existing infrastructures

• RoI effi cient• Managed services model• Small dedicated corporate server

“The focal point in our Global Managed Platform roadmap is the development of strategic relationships with the key players, including mobile operators, device manufacturers, ISVs and enterprises. We aim to offer them the best Instant Communications proposition in the market today.”

Jorge Pinievsky, COO, Mobile TornadoEmail: [email protected]

CAPABILITY RF-BASED SYSTEMS PUSH-TO-TALK SYSTEMS

MOBILE TORNADOIPRS

Instant Communication YES YES YES

Low cost NO YES YES

Central Despatch YES YES YES

One-to-Many communication YES YES YES

One-to-One communication NO YES YES

Presence list NO NO YES

PDA-compatible(communication + management in a single device) NO NO YES

WiFi compatibility NO NO YES

Built-in security NO YES YES

Voice communication NO YES YES

Windows Mobile NO NO YES

call: +44 (0)1423 511900email: [email protected] visit: www.mobiletornado.com

Mobile Tornado’s commitment to providing technical excellence in workforce management is unwavering. We have been dedicating our expertise to perfecting our platform over the last decade. More importantly, we will continue to invest in applications that we believe are the very best available in the world of instant communications.

Page 9: INSTANT COMMUNICATIONS CHANGING THE … COMMUNICATIONS CHANGING THE WORLD OF WORKFORCE MANAGEMENT Mobile Tornado’s Instant Talk, Instant Locate, Instant Alert and Instant Message

“Enterprises throughout the world are demanding ever-increasing efficiencies from their workforce. The development of more compact, smarter devices and features such as GPS has allowed the development of sophisticated applications to enhance productivity in the workforce. However, enterprises are now demanding a more effective way to communicate, with greater flexibility and functionality than the traditional radio and mobile phone.

The Mobile Tornado IPRS platform delivers the answer in every respect, with a suite of products that is changing the face of workforce management. We have invested heavily in our technology and will continue to do so, to ensure that we remain at the forefront of this exciting and rapidly developing market”.

Jeremy Fenn, CEO, Mobile Tornadoemail: [email protected]


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