Home >Documents >Instant Communications

Instant Communications

Date post:12-Jul-2015
Category:
View:93 times
Download:2 times
Share this document with a friend
Transcript:
  • INSTaNT COmmuNICaTIONS /pUSh TO TALk TEChNOLOGY /LONE wORkER pROTECTION /fIXED MONThLY LICENSING /REpLACE 2-wAY RADIOS /CONSOLIDATE ALL hANDSETS /EXCLUSIvE BB3G DEvICE /pC-BASED DISpATCh CLIENT / fREE TRIAL /ChALLENGE US /

  • WHY CHOOSE INTECHNOLOGY?CONSOLIDATE COMMUNICATIONS AND MEET REGULATORY DEMANDS INSTANTLY /

    OUR OwN wORkfORCE MANAGEMENT hAS IMpROvED AND wERE LEGALLY COMpLIANT.* /

    * SOURCE / I NTEChNOLOGY /

  • Stay in touch with divisions, departments and lone workers with a single handset

    Enjoy Uk wide coverage (based on mobile phone network signals)

    Escape the geographical limitationsof traditional radio

    Manage staff cost-effectively from auser-friendly pC Client

    Communicate one-to-one or one-to-many Improve workforce management Boost productivity profit from fixed monthly licensing Avoid regulatory penalties and costly lawsuits that could arise from inadequate worker protection

    IMPROVE WORKFORCE MANAGEMENT INSTANTLY /

    InTechnologys GSM based pTT solution offers us a significantly better quality of service than traditional radio. It negates the need for deploying both a radio and a mobile per operative. The one device solution reduced our costs while also increasing efficiency and productivity.Richard McNeil, NSL Milton Keynes contracts manager

    Instant Communications from InTechnology is the ideal solution for any organisation, within any sector, that needs to reduce costs as well as personal risk while managing their workforce efficiently. Our exclusive and robust BB3G handset allows you to combine a 2-way radio with a mobile phone and say goodbye to costly, cumbersome multiple devices.

    Under guidelines set by the Corporate Manslaughter Act and Corporate Homicide Act in particular, businesses are being forced to examine new ways of safeguarding staff. Through InTechnologys Push To Talk Service Instant Communications your business divisions, departments and remote staff can work safer and smarter.

    OUR INSTANT COMMUNICATIONS PROPOSITION /

    InTechnologys Instant Alert service allows organisations to protect field workers in line with Uk Lone worker Legislation, with the ability to raise the alarm in the event of an incident or an emergency.

    with GpS-enabled Instant Talk handsets, businesses have the unique ability to locate and communicate withtheir remote workforce in an instant.

    an incident or an emergency.

  • 1. Multiple map typesMonitor positions and manage calls in a number of locations, with various view options (street, satellite, hybrid & terrain).

    2. User status displayfind out whos on or off-line, busy or available and which groups theyre in.

    3. Make calls from the mapControllers can select single or multiple users by dragging over their positions on the map and selecting the call.

    4. Custom contact for one-to-one callsRather than fighting for your attention (and running the risk of being overlooked), calls come in via a queue.

    5. Manual position requestICMC polls positions automatically or enables updates at a click of a button. This saves on handset battery life while giving you a regular picture of group or individual activity.

    6. Export, save and print position historyYou can keep records of activity for legal reasons, or simply to use as training references.

    7. Stealth listening following an alertwhen an alert is received, an ICMCcontroller can open the microphone of

    any BB3G or a supported handset userand monitor potentially dangeroussituations to ascertain the appropriate next steps without those around the vulnerable staff member knowing.

    8. Controllers request to talkControllers can catch up with staff at any point, initiating one-to-one, one-to-many or broadcast communications. for complete transparency and flexibility, alert handling in ICMC displays the name and status of staff on multiple dispatchers across the business.

    YOUR INSTANT COMMUNICATIONS /

    Its not overstating it to say that thanks to InTechnology, the speed with which Im now able to locate and talk to my crews can make the difference between life and death to the people were helping.Colin Walker-White, operations manager at the Heathrow Air Ambulance Service (HAAS) control centre

    EXCLUSIVE WORKFORCE MANAGEMENT TOOL /From a central PC-based control interface, the Instant Communications Manager Client (ICMC), you can monitor staff location and communicate on a one-to-one or one-to-many basis. Some of ICMCs key features include:

    Control English Sign out

    TalkTalker

    Current Call

    Approve

    State Name ID Handled by Time

    Request to talk

    Emergency Calls

    Time Name

    Cleanup Call SOS

    End0 members

    Manager Client

    Delete Chat Ann

    State Name

    Call

    Contacts Groups

    Filter users by name:

    GPS History

    Control English Sign out

    TalkTalker

    Current Call

    Approve

    State Name ID Handled by Time

    Request to talk

    Emergency Calls

    Time Name

    Cleanup Call SOS

    End0 members

    Manager Client

    Delete Chat Ann

    State Name

    Call

    Contacts Groups

    Filter users by name:

    GPS History

    BB3G OrangeBB3G BlackBB3G GreenBB3G PurpleBB3G RedBB3G Black

    new BB3G Orange 6678... Fri Oct 1 15:04:20 ..

    BB3G

    BB3G

    BB3GBB3G

    BB3G

    16

    2

    8

    5

    3

    4

    7

  • FREE INSTANT COMMUNICATIONS TRIAL: 0800 983 2522

    KEEP YOUR EARS TO THE GROUND /whatever your sector, we can help you stay in contact with employees who may be vulnerable. Our cost-effective solution could be a key asset to taxi firms, hotels, security services, sports clubs, education authorities and event management companies to name just a few.

    A real-time solution to real-life problemsInstant Communications will rid you of the delays caused by call tennis and remove the cost of multiple calls between multiple users. By contacting on a one-to-many basis, a controller can use ICMC to find the worker whos closest to a breakdown, incident or call-out. A second member of staff can be contacted on the same call simultaneously if backup, assistance or extra equipment is required.

    without a push To Talk system such as Instant Communications, this process could involve numerous calls. Chinese whispers could lead to the relaying of inaccurate

    information, and costs (as well as complaints) could soon mount up. whether your promises are based on speed, customer satisfaction or value for money, we can put a guarantee on your guarantees.

    Day-to-day scenarios may be different, but the need for reliable, value-for-money Instant Communications technology isever present.

    A cost-effective connection...Our service is available over a number of Uk networks including O2, T-Mobile, Orange and vodafone, so staff will no longer suffer the geographical constraints of traditional radio*.

    were always testing the latest versions ofour IC technology on a range of handsets.That way, we can be sure that businesses and their individual workers will benefit from peace of mind and the best possible connectivity on the move.

    Were so confident in the technology,that we use it ourselves Maria Pouney, General Manager ofInstant Communications at InTechnology

    Workload allocation and back-office efficiency at InTechnology are enhanced greatly by Instant Communications. Our controllers can

    not only keep customers in the picture with real-time updates on an engineers location, but also increase the likelihood of a first time fix with the ability to dispatch backup and/or equipment at the push of a button. Put simply, we can deploy the right expertise to the right place, at the right time.

    In addition to enjoying productivity gains, we can also safeguard staff via ICs Instant Alert application. If any of our remote workforce encounter difficulties, they can draw attention to an incident straight away. From ICMC, our controllers can then monitor the situation and act accordingly.

    CHALLENGE US /

    Call: 0800 983 2522email: [email protected]: www.instant-communications.co.uk

    Instant Communications is just one of the value-adding propositions within our managed services

    portfolio. To learn more about how we could help you improve workforce management, protect staff

    and cut costs put us to the test and ask for a FREE trial today.

    MARIA pOUNEY /GENERAL MANAGER /INSTANTCOMMUNICATIONS /

    Dedicated Push To Talk button 5hrs of Instant Talk time Battery Life: 350hrs standby time Dual band UMTS, tri-band GSM Speakerphone USB connectivity Two cameras front and back 1700mAh battery for long life

    BB3G KEY FEATURES /

    All content correct at time of going to press.

    * Subject to networks coverage and performance. International connections may also be achievable, please ask for more details.

  • Network DataManagement IP Telephony

    DataCentres

    Unified Comms

    Calls & Lines

    InstantComms

    InTechnology Head OfficeCentral HouseBeckwith KnowleHarrogateHG3 1uGTel: +44 (0)1423 850 000Fax: +44 (0)1423 850 001

    [email protected]

    InTechnology ReadingCommensus House3-5 Worton DriveReadingRG2 0TG Tel: +44 (0)870 777 7778Fax: +44 (0)870 777 7779

    [email protected]

    InTechnology London17 St. Helens PlaceBishopsgateLondonEC3a 6DG Tel: +44 (0)20 30 40 50 00Fax: +44 (0)20 30 40 50 01

    [email protected]

Popular Tags:

Click here to load reader

Reader Image
Embed Size (px)
Recommended