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Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that...

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Institutional Trauma: The Role of a Trauma Counselor in EAP Brenda Wilson, LCSW, CEAP Joyce Camden-McCusty, LCSW Faculty & Employee Assistance Program www.uvafeap.com 434.243.2643
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Page 1: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Institutional Trauma:

The Role of a Trauma

Counselor in EAP

Brenda Wilson, LCSW, CEAP

Joyce Camden-McCusty, LCSW

Faculty & Employee Assistance Programwww.uvafeap.com

434.243.2643

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UVA & Charlottesville

Community- Fall 2014

Page 3: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

3 Student Suicides

Page 4: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Rolling Stones:

Assault on UVA

Page 5: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Trauma position - .5 FTE

• If 1 in 5 women & 1 in 16 men have experienced sexual assault in college– UVA/HS staff & faculty are a well educated group, 21650 ee’s total

• EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying perception

• Time to talk about sexual assault, name it

• Asked for resources and a month later it was approved

Page 6: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Initially Envisioned

• Sexual assault intervention– historic & acute

• Interpersonal violence

• Education, ie FEAP seminars for staff and managers

• Expand to 1-12 sessions for this population

• Stabilize, educate, crisis management, counseling, community connections

• Pre/post outcomes intended

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“Give sorrow words.

The grief that does not speak

Whispers o’erfraught heart,

And bids it break.”MacBeth, William Shakespeare

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Causes of PTSD

• Acute Trauma

Overwhelming Single Event

• Cumulative Exposure

Series of Events

Ongoing Pattern

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Trauma

Traumatic Stress occurs

“when our ability to respond

to threat is overwhelmed.”

~Peter Levine

Page 10: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying
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Page 12: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Reactions to Trauma

• Fight

• Flight

• Freeze

• Tend/ Befriend

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Fight Reaction

Page 14: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Flight Reaction

Page 15: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Imaging a flashback with fMRI

Page 16: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Freeze Reaction

Page 17: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Blanking out (dissociation)

Page 18: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Tend/ Befriend

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Signs Which May Be Visible

• Easily startled or jumpy

• Appears sad, and may be tearful

• Displays reduced emotional expression, flat affect

• Displays irritability or has angry outbursts

• Increase in absences and/or late arrivals

• Behaving distanced, withdrawn, or cut off from team

• Less verbal

Page 20: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Signs Which May Not Be

Visible

• Repeated disturbing memories, thoughts, or images of the stress event(s)

• Repeated disturbing dreams of the event(s)

• Suddenly acting or feeling as if the stressful experience were happening again

• Having physical reaction (e.g., heart pounding, trouble breathing, or sweating) when something reminds the person of the stressful experience

Page 21: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Non Visible Signs (continued)

• Avoiding activities, situations, or places because they remind the person of the experience

• Loss in interest of activities which used to be enjoyed

• Feeling emotionally numb

• Feeling as if the future will somehow be cut short

• Trouble falling or staying asleep

• Being “super alert”, watchful, or on guard

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Identifying Danger

Page 23: Institutional Trauma: The Role of a Trauma Counselor in EAP · •EAP has always known that historic trauma can show up in work relationships, esp manager : employee conflict/bullying

Patterns of Attention

Normal PTSD

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PTSD Screening Tool

In your life, have you ever had any experience that was so

frightening, horrible, or upsetting that, in the past month, you:

have had nightmares about it or thought about it when you

did not want to?

YES NO

tried hard not to think about it or went out of your way to

avoid situations that reminded you of it?

YES NO

were constantly on guard, watchful, or easily startled? YES NO

felt numb or detached from others, activities, or your

surroundings?

YES NO

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3.38

1.72

0

0.5

1

1.5

2

2.5

3

3.5

4

Pre-Interview Post-Interview

PCL Score

Group Pre-Interview Post-Interview

Mean 3.3788 1.7231

SD 0.6785 0.4504

SEM 0.1696 0.1126

N 16 16

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The Win-Win Equation

• Employee receives services and connects with resources

• Employee reduces symptoms and suffering

• Employee becomes more productive and feels better

• Employee develops deep sense of loyalty to Manager/Team

• Team feels the benefits

• Work environment can be more positive and adaptive

• Manager has high functioning employees

• Manager has expanded skills as a leader

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Gratitude

“I strongly encourage anyone who has experienced trauma first hand or who is in a relationship with a trauma survivor to seek support through FEAP. The experience will be a profound gift to your loved ones…and to yourself.”

“Joyce was instrumental in helping us stabilize. Her support enabled me, as a University employee, to attend to my tasks at work at the same time as I am dealing with family matters that might otherwise have overwhelmed me. We are very grateful that FEAP is providing this service.”

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Sweet Darkness

When your eyes are tired the world is tired also.

When your vision has gone no part of the world can find you.

Time to go into the dark where the night has eyes to

recognize its own.

There you can be sure you are not beyond love.

The dark will be your womb tonight.

The night will give you a horizon further than you can see.

You must learn one thing. The world was made to be free in.

Give up all the other worlds except the one to which you

belong.

Sometimes it takes darkness and the sweet confinement of

your aloneness to learn

Anything or anyone that does not bring you alive is too small

for you.

~David Whyte

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Questions, Suggestions, Ideas?


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