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2021/22 Year INSTITUTO DE ESTUDIOS DE POSGRADO COURSE DESCRIPTION COURSE DETAILS BUSINESS ENGLISH Title (of the course): Code: 103119 Degree/Master: Year: 1 MÁSTER UNIVERSITARIO EN COMERCIO EXTERIOR E INTERNACIONALIZACIÓN DE EMPRESAS ECTS Credits: 4.0 Classroom hours: 30 Face-to-face classroom percentage: 30.0% Study hours: 70 Online platform: Moodle LECTURER INFORMATION Name: PEREZ DE LUQUE, JUAN LUIS (Coordinator) Department: FILOLOGÍAS INGLESA Y ALEMANA Area: FILOLOGÍA INGLESA Office location: Facultad de Filosofía y Letras. Next to Room XV E-Mail: [email protected] Phone: 957218426 PREREQUISITES AND RECOMMENDATIONS Prerequisites established in the study plan None None specified Recommendations INTENDED LEARNING OUTCOMES To make students able to show learning abilities that allow them to continue studying in an self- directed or independent manner CB10 To ensure that students are able to effectively communicate their conclusions and the reasons that underpin them to specialist and non-specialist audiences in a clear and unambiguous manner. CB9 To understand and assess the instruments most commonly used in International Business. CE4 To reach an intermediate to high level of oral and written communication in the foreign language. CE8 To encourage students in the following skills and abilities: analysis and synthesis, organization and planning, oral and written communication, problem solving, decision making, teamwork, critical thinking, autonomous learning, creativity, ability to apply theoretical knowledge in the practice, use of the Internet as a means of communication and as a source of information. CGE2 To know how to communicate with colleagues, the academic community and society as a whole, and with business professionals. CGE5 To acquire intercultural orientation in its distinct levels (linguistic, economic and social), such that they may assimilate the opportunities and challenges which are presented by the markets, varying cultures, and legal frameworks. CGE6 www.uco.es facebook.com/universidadcordoba @univcordoba INFORMATION REGARDING UNIVERSITY OF CORDOBA DEGREES uco.es/idep/masteres BUSINESS ENGLISH PAGE 1 8 / 2021/22 Year
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Page 1: INSTITUTO DE ESTUDIOS DE POSGRADO 2021/22 Year

2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

COURSE DETAILS

BUSINESS ENGLISHTitle (of the course):Code: 103119Degree/Master: Year: 1MÁSTER UNIVERSITARIO EN COMERCIO EXTERIOR E

INTERNACIONALIZACIÓN DE EMPRESASECTS Credits: 4.0 Classroom hours: 30Face-to-face classroom percentage: 30.0% Study hours: 70Online platform: Moodle

LECTURER INFORMATION

Name: PEREZ DE LUQUE, JUAN LUIS (Coordinator)Department: FILOLOGÍAS INGLESA Y ALEMANAArea: FILOLOGÍA INGLESAOffice location: Facultad de Filosofía y Letras. Next to Room XVE-Mail: [email protected] Phone: 957218426

PREREQUISITES AND RECOMMENDATIONS

Prerequisites established in the study plan

None

None specified

Recommendations

INTENDED LEARNING OUTCOMES

To make students able to show learning abilities that allow them to continue studying in an self-directed or independent manner

CB10

To ensure that students are able to effectively communicate their conclusions and the reasons thatunderpin them to specialist and non-specialist audiences in a clear and unambiguous manner.

CB9

To understand and assess the instruments most commonly used in International Business.CE4

To reach an intermediate to high level of oral and written communication in the foreign language.CE8

To encourage students in the following skills and abilities: analysis and synthesis, organization andplanning, oral and written communication, problem solving, decision making, teamwork, criticalthinking, autonomous learning, creativity, ability to apply theoretical knowledge in the practice, use ofthe Internet as a means of communication and as a source of information.

CGE2

To know how to communicate with colleagues, the academic community and society as a whole, andwith business professionals.

CGE5

To acquire intercultural orientation in its distinct levels (linguistic, economic and social), such thatthey may assimilate the opportunities and challenges which are presented by the markets, varyingcultures, and legal frameworks.

CGE6

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INFORMATION REGARDINGUNIVERSITY OF CORDOBA DEGREES

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BUSINESS ENGLISH PAGE 1 8/ 2021/22 Year

Page 2: INSTITUTO DE ESTUDIOS DE POSGRADO 2021/22 Year

2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

OBJECTIVES

General objective: The students will  improve their communicative skills in a professional environment.Specific objectives:-To speak on the phone to do business.-To write different types of commercial correspondence.-To practice the grammatical and lexical resources needed for written and oral interaction.-To analyse the cultural aspects involved in business. 

CONTENT

1. Theory contents1. On the phone2. Negotiating3. E-mailing4. Presentations5. Intercultural Business Communication6. International Trade

FUNCTIONAL CONTENTS:Answering the phoneBeginning a callChecking who is calling and clarifyingEnding a callMaking callTelephone: handling callsAsking politelyNegotiating structuresNegotiating and E-tailingNegotiating by emailAttitudes to emailingEmail exchangeEmails: writing guidelines, style and languageEmail structureCommercial emailsPresentations: structure and rhetoricPresentation: written skills (visual and slides)Understanding intercultural values and dimensionsIdentifying cultural variations in businessUnderstanding international trade GRAMATICAL CONTENTS:Past simpleFutureIndirect and polite language 

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2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTIONLEXICAL CONTENTS:Telephone phrasesCollocationsNegotiating languageEmail sentencesLinking wordsLanguage of presentations

There is no difference between theoretical and practical contents due to the functional character of the subject

2. Practical contents

SUSTAINABLE DEVELOPMENT GOALS RELATED TO THE CONTENT

Unrelated

METHODOLOGY

ClarificationsThe English Language is presented as a tool for communication in the business area.

Face-to-face activities

Activity Total

Assessment activities 4

Case study 2

Group presentation 4

Group work (cooperative ) 5

Listening Activities 5

Reading Activities 5

Speaking Activities 5

Total hours 30

Off-site activities

Activity Total

Exercises 30

Information search 20

Self-study 20

Total hours 70

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2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

WORK MATERIALS FOR STUDENTS

DossierExercises and activities

ClarificationsMaterials will be handed out in class or via Moodle

EVALUATION

Tools Percentage

Assignments and projects 30%

Observation records 30%

Real and/or simulated tasks 40%

Clarifications:

An 80% attendance to the scheduled sessions is required. Students not meeting this requeriment will take a test atthe end of the module to make up for the 70% observation records + real/aimulated tasks grades.Active participation in the classroom is required. That means that silent attendance will not qualify forpositive grading in observation records (40% of the final grade). Students will have to handle two different sets ofactivities during the course (30% of the final grade), and perform an oral exposition at the end of the course (30%of the final grade).A minimum grade of 5 on each gradable section is required to pass the subject.

IMPORTANT: Plagiarism and/or cheating during the performance of ANY of the assignments (exams,expositions,class activities, etc.) carried out during the course will be punished with instant fail in the subject.Legal proceedings might be derived.

September of this academic year

Period of validity for partial qualifications:

Clarifications:

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2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

BIBLIOGRAPHY

- Chaney, L. H. and Martin, J. S. (2005). Intercultural Business Communication. Ed. Pearson Prentice Hall.4ª Edición.- Clarke, S. (2003). In Company Intermediate. Spain: Macmillan Publishers.- Clarke, S. (2003). In Company Pre-Intermediate. Spain: Macmillan Publishers.- Cleland, J. (2003). Business Writing for Results: How to Create a Sense of Urgency and Increase Response to Allof your Business Communications.- Blackhill, OH: McGraw-Hill Companies. (En http:// site.ebrary.com).- Cordell, J. (2000). Cambridge Business English Activities. Cambridge: C. U. P.- Diccionario: Longman Business English Dictionary. (2000). London: Longman.- Duckworth, M. (1997). OxfordBusiness English Grammar and Practice, Oxford: O.U.P.- Emmerson, P. (2004). Email English. Oxford: Macmillan.- Gairns, R. and Redman, S. Idioms and Phrasal Verbs. (2011).Oxford: O.U.P.- Garside, B. and T. Garside. (2002). Essential Telephoning in English. Cambridge, C.U.P.- Guillén-Nieto, V., Marimón-Llorca, C. & Vargas-Sierra, C. (eds). (2009). Intercultural Business Communicationand Simulation and Gaming Methodology. Bern: Peter Lang.- Hofstede, G. H. (1984). Culture's consequences: international differences in work-related values. Ed. Sage- Hughes, J. (2006). Telephone English. Oxford: Macmillan.- Mackenzie, I. (2002). English for Business Studies, Cambridge: C.U.P.- Oxford Advanced Learner's Dictionary. 8th Edition. (2010). Oxford: O.U.P.- Richardson K., Kavanagh, M. & J. Sydes. (2007). The Business Intermediate. Oxford: Macmillan.- Rosenberg, M. (2005). In Business. Cambridge, C.U.P.- Strutt, P. Business grammar and usage. (2000). London: Longman-Pearson.- Svenson, J. Building Blocks of Business Writing: The Foundation of Writing Skills. (1991). Boston, MA:CourseTechnology Crisp. (En http:// site.ebrary.com)- Swan, M. and Walter, C. (2011). English. English Grammar Course Intermediate. Oxford: O.U.P.- Sweeney, S. English for Business Communication. 2nd ed. (2003). Cambridge: Cambridge University Press.

1. Basic Bibliography

2. Further readingINTERNET RESOURCES

http://www.business-english.com/http://bogglesworldesl.com/businessESL.htmhttp://www.nonstopenglish.com/allexercises/business_english/http://esl.about.com/od/businessreading/http://www.businessenglishsite.com/business-listening-skills.htmlhttp://www.bbc.co.uk/worldservice/learningenglish/general/http://www.teachingenglish.org.uk/try/links/bbc-learning-english-business-english 

The methodological strategies and the evaluation system contemplated in this Course Description will be adapted according tothe needs presented by students with disabilities and special educational needs in the cases that are required.

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2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

CONTINGENCY PLAN: CASE SCENARIO A

Case scenario A will correspond to a diminished on-site academic activity due to social distancingmeasures affecting the permitted capacity of classrooms.

General clarifications on the methodology on case scenario A

The English Language is presented as a tool for communication in the business area.In Case Scenario A, this course will follow a continuous assessment process. Regular attendance is required. Therequirement of regular attendance means that the student must be present for at least 80% of class time. Activeparticipation in the course is an essential element of the course assessment.

METHODOLOGY

EVALUATION

Clarifications on the methodology for part-time students and students with disabilities andspecial educational needs (Scenario A):Active participation in the classroom is required. That means that silent attendance will not qualify forpositive grading in observation records (30% of the final grade). Students will have to handle two different sets ofactivities during the course (30% of the final grade), and perform an oral exposition at the end of the course (40%of the final grade).A minimum grade of 4 on each part is required to pass the subject, resulting in a global grade of 5+.

IMPORTANT: Plagiarism and/or cheating during the performance of ANY of the assignments (exams,expositions,class activities, etc.) carried out during the course will be punished with instant fail in the subject.Legal proceedings might be derived.

Tools Percentage

Assignments and projects 30%

Observation records 30%

Real and/or simulated tasks 40%

One academic course

Period of validity for partial qualifications (Scenario A):

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2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

CONTINGENCY PLAN: CASE SCENARIO B

Case scenario B will bring about a suspension of all on-site academic activities as a consequence ofhealth measures.

General clarifications on the methodology on case scenario B

The English Language is presented as a tool for communication in the business area.In Case Scenario B, this course will still follow a continuous assessment process, where regular attendance isrequired. The requirement of regular attendance means that the student must be present for at least 80% of classtime. Active participation in the course is an essential element of the course assessment.

METHODOLOGY

EVALUATION

Moodle Tools

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Foro X

Participación X

Tarea X

Videoconferencia X

Tools Percentage

Assignments and projects 30%

Observation records 30%

Real and/or simulated tasks 40%

One academic course

Period of validity for partial qualifications (Scenario B):

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BUSINESS ENGLISH PAGE 7 8/ 2021/22 Year

Page 8: INSTITUTO DE ESTUDIOS DE POSGRADO 2021/22 Year

2021/22 YearINSTITUTO DE ESTUDIOS DE POSGRADO

COURSE DESCRIPTION

Active participation in the classroom is required. That means that silent attendance will not qualify forpositive grading in observation records (40% of the final grade). Students will have to handle two different sets ofactivities during the course (30% of the final grade), and have an individual interview with the lecturer at the endof the course (30% of the final grade).A minimum grade of 4 on each part is required to pass the subject, resulting in a global grade of 5+

IMPORTANT: Plagiarism and/or cheating during the performance of ANY of the assignments (exams,expositions,class activities, etc.) carried out during the course will be punished with instant fail in the subject.Legal proceedings might be derived.

Clarifications on the methodology for part-time students and students with disabilities andspecial educational needs (Scenario B):

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INFORMATION REGARDINGUNIVERSITY OF CORDOBA DEGREES

uco.es/idep/masteres

BUSINESS ENGLISH PAGE 8 8/ 2021/22 Year


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