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- CEO’s Message- New Policies & Procedures- D-backs at New Venue- Lone Butte Farewell- Ditka Visit- Recognition Event- Community Corner- Excellence Award Winners- Team Performance Award Winners- Word Hunt
Joining the parade is a tradition for Gila River Casinos and this year is no exception. This year, Team Members from all three properties will walk with participants from the Arizona Cardinals, Phoenix Coyotes and Arizona Diamondbacks. D-Baxter of the D-backs, Howler of the Coyotes and Big Red of the Cardinals join an Arizona Cardinals player, cheerleaders and some of our very own Team Members as the route winds through Sacaton. Gila River Casinos and their partners provide greetings and goodies to event guests as they walk the route. It’s a great time every year and I hope you can make it to enjoy the festivities.
Sincerely,John J. James
Team Members,
Gila River Casinos is proud to participate in the 52nd annual Mul-Chu-Tha Fair & Rodeo this month. Mul-Chu-Tha celebrates traditions of the Gila River Indian Community and brings together families, friends and visitors for a fabulous weekend.
MESSAGE FROM THE CEO JOHN J. JAMES
New policies and procedures go into effect for all departments this month.
These new standard operating procedures (SOP’s) can be viewed anytime on the company O: Drive. If you have any questions please
discuss these with your supervisor.
D-backs pitching prospect Archie Bradley joined several other
teammates at the all-new Vee Quiva Hotel & Casino last month. The team signed autographs and greeted fans before reporting to
spring training to prepare for another great year of baseball.
Lone Butte said goodbye to two beloved Team Members recently. Calvin Knox and David Miller celebrated retirement and said goodbye to Team Members and friends. We wish Calvin
and David all the best in retirement.
DIAMONDBACKSPLAY BALL AT NEW VENUE
The namesake of Vee Quiva’s marquee restaurant, Mike Ditka, stopped by for a visit in February. Da’ Coach was a huge hit everywhere he went as he provided lasting memories for Team Members and guests at Vee
Quiva and around the Valley.
At the Taste of Tempe, Coach Ditka helped team members serve over 1,800 orders of wings as the Ditkas’s booth became one of the most popular spots at the festival. With his trademark cigar and mustache he
wowed the crowd as he described the menu items on display at his signature eatery.
Da’ Coach was also the main attraction at a special dinner for guests of the restaurant.
DITKA HEATS THINGS UP
The Gila River Indian Community’s annual Mul-Chu-Tha, Fair and Rodeo will be held in Sacaton AZ on March 14-16, 2014.
For more information on events and festivities go to www.mul-chu-tha.com
On Tuesday, March 25th Gila River Casinos is introducing a new way to honor all of our awarded Team Members.
There are many ways to be recognized at Gila River Casinos and sometimes it can be a bit confusing. Service Stars, Recognition Chips, Excellence Awards and Team Performance Awards are all
meant to reward you for the exceptional job you do.
On March 25th Gila River Casinos holds the first Star Team Member party to honor every awardee.
The events will be held quarterly and will recognize winners from all of our recognition programs plus Team Members
who have completed five years of service.
Find the word clues by reading the stories in this month’s River Spirit and send the secret word to Justin Sullivan in Guest Service for a chance to win a pair of movie tickets. Just be sure to include your name, department, extension and your
location to be eligible to win. One winner from each property will be drawn each month. Good Luck! Last month’s winners: Joni Curtis - WHP, Francisca Arzola – LB, Patricia Nonnweiler - VQ
Must be a current GRGE/Ovations Team Member to participate.
1. New versions go into effect in March 2. This takes place March 14 - 16 3. D-backs pitcher who visited Vee Quiva 4. David Miller and Calvin Knox worked here 5. He visited VQ and the Taste of Tempe 6. Name of the Coyotes mascot who joins Gila River at Mul-Chu-Tha 7. One player from this team will join the Mul-Chu-Tha parade
Use the letters in the highlighted boxes to spell the secret word.
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EXCELLENCE AWARD WINNERS FOR THE MONTH OF FEB.
TEAM PERFORMANCE AWARDS FOR THE MONTH OF FEB.
OPERATIONS: Wanda Arredondo -LB Alzelo Ray Adams - WHP
HOTEL OPERATIONS: Frances E. Bailey - VQ Dineh Tacheenii Tom - WHP Hilda Vega De Hernandez - WHP
CAGE AND COLLECTIONS: Ansonia Renah Shirley - VQ
CASINO GAMES: Christine Louise Benedetto - LB Beth Ann Stevens - LB Amber Dawn Martin - VQ Anthony James Dick - VQ Wendi Meech - VQ
OVATIONS: Joseph Quatmann VI - WHP
SECURITY: Leslie Marie Walker - VQ Robert Kep Morrow - WHP Barbara Carpio Nevarez - LB
CORPORATE FINANCE: Timothy Eugene Worsham - WHP
I.T.: Anthony Mezzulo - WHP
HOTEL OPERATIONS: Efren Velasco Arias - VQ Fernando Duran Holguin - VQ Frederic James Swanson II - VQ Maria Magdalena Hurtado - WHP Lorissa Rodriguez - WHP Ana R Muratalla - WHP Stephanie Jean Peters - WHP Harley Norris- Days - WHP Cideahzah Helen Mills Redfoot - WHP Thelma Valencia Mateo - WHP Jennifer Rayne Rivas - WHP Nicolette Roanhorse - WHP Angelina Lopez De Alvarez - WHP Amanda Rae Barbaree - WHP Giuliana Claps - WHP Victoria A Hunter - WHP Travis Henry Naish - WHP Kelly Ora Smith Wieser - WHP Hazelmarie Mills - WHP Marilyn Sue Harjo - WHP
HOTEL OPERATIONS: Olivia Maria De La Cruz - WHP Clara Juan - WHP Corrina Lee Lipps - WHP Kenneth Hough - WHP Geraldine Pablo - WHP Angelica Villareal Acedo - WHP Precious Amber Miguel - WHP Stephanie Jackson - WHP
CASINO GAMES: Thien Manh Quach - WHP Sarah Louise Zaback - WHP James Francis Burrell JR - WHP Dianna Marcelle Saba - WHP Lidia Garcia - WHP Sharon Palmer - WHP Stanley Kuta - WHP Jennifer Lynn Stephens-Garrett -WHP Michael Alan Vogan - WHP
CASINO GAMES/TABLE GAMES: Aaron Bayne - LB Ordell Bruce Redbird -LB Jude Keith Ortego - LB Melanie Frances Bayne - LB Edward Quinones - LB Richard Laura - LB
HOSPITALITY: Richard Antonio Milliner - LB Leticia Mendez - LB Nicole Shireen Arthur - LB Naomi E Morales - LB Carola Dehijar Perry - LB
MARKETING: Gloria Escobedo - LB Sacheen Kliewer - LB Deanna Marie Smith - LB Johanny Aguiar - LB Monique Ana Lisa Torrez - LB Velma York - LB Irene Renee Somegustava - LB Gilbert Macias - LB