+ All Categories
Home > Documents > Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

Date post: 05-Apr-2018
Category:
Upload: bupbechanh
View: 217 times
Download: 0 times
Share this document with a friend

of 16

Transcript
  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    1/16

    Copyright IBM Corp. 2004. All rights reserved. ibm.com/redbooks 1

    Redbooks Paper

    Integrating IBM Tivoli Storage Manager

    Operational Reporting with EventManagement

    Introduction

    This IBM Redpaper outlines how it is possible to integrate management and reporting inIBM Tivoli Storage Manager (TSM) environments into an enterprise-wide IT monitoring and

    management solution. It shows how IBM Tivoli Storage Manager Operational Reporting canbe used to simplify the monitoring and reporting on the status of a Tivoli Storage Manager

    environment and how this information can be displayed centrally on an enterprise eventmanagement console.

    IBM Tivoli Storage Manager Operational Reporting provides a significant step forward inmonitoring and reporting on the current state of one or more TSM servers. Summary reports

    and automatic notification of issues simplify administration and reduce the time required tomanage TSM environments by enabling a management-by-exception approach to be

    adopted. In environments where enterprise monitoring and event consoles are used, theseOperational Reporting status events can be used to simplify the management of TSM

    environments and integrate them into the wider picture of management of the whole ITinfrastructure.

    Accompanying configuration files are provided to implement the features described in thispaper. These can be downloaded from the following URL:

    ftp://www.redbooks.ibm.com/redbooks/REDP3850/

    Alternatively, you can go to the IBM Redbooks Web site at:

    http://ibm.com/redbooks

    Select Additional materials and open the directory that corresponds with the Redpaper formnumber, REDP3850.

    Steve Strutt

    http://www.redbooks.ibm.com/http://www.redbooks.ibm.com/ftp://www.redbooks.ibm.com/redbooks/REDP3850/http://ibm.com/redbookshttp://ibm.com/redbooksftp://www.redbooks.ibm.com/redbooks/REDP3850/http://www.redbooks.ibm.com/http://www.redbooks.ibm.com/
  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    2/16

    2 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    Event management and operational reporting

    The TSM Operational Reporting management capabilities are provided by reports on the

    Microsoft Windows-based reporting server, by Web pages, and also by sending alertsusing e-mail and the Windows Net Send capability. However the reports are delivered, they

    are used to notify storage administrators that their TSM environment is either running

    smoothly or needs attention. This provides good management for either (1) standalone TSMenvironments or (2) applications in which there is no requirement to manage TSM inconjunction with other pieces of the IT infrastructure.

    To simplify and minimize the administration of IT infrastructure, many environments usecentral event management consoles to monitor and manage the whole IT environment. This

    practice gives visibility of the availability and status of all components of the IT infrastructurefrom a single point, along with visibility of the impact on other dependant parts of the

    infrastructure. Use of an event console allows a single consistent approach to alert and event

    management to be used irrespective of the application, hardware, or vendor. This approachsimplifies administration and reduces costs. It also opens up the possibilities of using other

    alerting mechanisms such as pagers, SMS text messages, and voice response systems toalert administrators to issues out of hours. In environments where these event and

    management processes already exist, it is desirable to integrate TSM events and OperationalReporting events into these processes to provide a single point of management and furtherreduce the effort required to administer TSM.

    Using an event management approach enables TSM to be managed and monitored in

    conjunction with its supporting hardware environment. Figure 2 on page 4 shows how TSMand Operational Reporting can be integrated into an event management environment. In

    addition to event management, it shows how the Web-based management features of TSMand Operational Reporting can be used to provide remote management of a TSMenvironment. On receipt of an event, a Web browser can be launched to access the related

    TSM server or Operational Reporting report or monitor to provide more detail about thecurrent operational status and address any issues.

    Figure 1 TSM and Operational Reporting integrated into event management

    TSM Operational Reporting intelligently monitors the results of TSM operations, schedules,

    and status. It can then alert exception conditions to the event console. The alert thresholdscan also be set to meaningful values for specific user environments, such as the knownminimum number of scratch tapes to complete the overnight backup schedules. As a result,

    the number of events that must be forwarded from a TSM server to monitor its activities can

    E v e n t s

    E v e n t C o n s o l e

    T S M S e r v e r

    T S M O RW e b s e r v e r

    T S M O RC o n s o l e

    L a u n c h w e brepor t

    T S MW e b a d m i n

    L a u n c h w e ba d m i n

    T S M O R S e r ve r

    H a r d w a r e

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    3/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management3

    be reduced significantly because Operational Reporting can more precisely summarize theresults. TSM is an extremely verbose product and an out-of-the-box implementation of TSMresults in many messages being sent to the event console. With Operational Reporting

    monitoring schedule results and server status, the number of TSM messages forwarded tothe event console can be restricted to those critical events that indicate severe problems and

    those issues that must be dealt with immediately

    With the 5.2.2 release of TSM for Windows, Operational Reporting provides an event log that

    can be exploited to forward status events to an IBM Tivoli Enterprise Console (TEC) orother SNMP Event Managers. This paper shows how this event log can be used to forward

    TSM Operational Reporting status events on to TEC using a TEC logfileadapter and how theWeb versions of the reports can be launched and viewed from TEC. This approach to central

    monitoring of TSM servers could also be implemented for SNMP-based event managementsolutions that provide adapters to read log files.

    Reporting operational status

    Within the Custom Summary section of each report exists the capability to defineNotification

    Rulesthat determine which aspects of TSMs operations to monitor and report on. Theserules define which out-of-line situations are included in theIssues and Recommendationssection of each report. When items are included in the Issues and Recommendationssection,the status of a report or monitor becomes needs attention, otherwise it is running smoothly.This status information is also used to determine the classification of e-mail and Net Send

    alerts sent out into needs attention or running smoothly categories.

    This status information is also used to drive the events that Operation Reporting writes to theevent log file and that are picked up and passed to TEC. Each Notification Rule in a report ormonitor can generate an issue and is written out as a separate event log entry. In this paper

    these are termed as issue events. When no out-of-line situations are detected and the reportor monitor status is running smoothly, the event is classed as asuccess event.

    The Tivoli logfile adapter

    The logfile adapter for Windows platforms is the Windows Event Log Adapter. It gathersevents from the six Windows event logs (System, Application, Security, DNS Server, File

    Replication service, and Directory service) and also any other ASCII log files residing on theWindows server. It reads any messages in these logs and forwards them via TCP/IP to a TECEvent Server for further processing. More details about the adapter and its configuration can

    be found in the manual, IBM Tivoli Enterprise Console, Adapters Guide, Version 3.8GC32-0668.

    Figure 2 on page 4 shows the architecture of the logfile adapter and the constituent

    components making up the Operational Reporting event management integration.Operational Reporting writes success and issue events to a log file, from which the logfileadapter checks for new events on a periodic basis. New events are formatted as TEC events

    and sent on to a TEC server for display on a TEC console.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    4/16

    4 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    Figure 2 Logfile adapter architecture

    Installation and configuration

    The following section describes the installation and configuration of the logfile adapter and

    configuration of TEC. To configure TEC alerting, the Tivoli Logfile adapter for Windows 2000must be installed on the Windows Server where Operational Reporting is installed. This is not

    supplied with TSM and can be found on the TEC installation CDs. This should be installed asper the Tivoli installation instructions for a Tivoli-managed host (if a Tivoli endpoint isinstalled) or as a non-TME managed host. The instructions included here assume that the

    Windows Server running Operational Reporting does not have a Tivoli endpoint installed andthat the non-TME version of the adapter is installed. The accompanying sample configuration

    files are for the TEC 3.8 version of the logfile adapter and assume a TEC 3.8 console.

    Installation of the non-TME Windows Logfile adapter

    You must install the TEC logfile adapter from a local directory on the server where the adapterwill be installed. Create a local installation directory, and copy the Windows version of thenon-TME logfile adapter from the w32-ix86\installwin directory on the TEC non-TME CD to

    this directory.

    To install the Windows logfile adapter, run setup.exefrom this installation directory. The

    installation process then takes you through installing and configuring the logfile adapter.

    Select the installation directory in the first dialog of the installation process. The default isC:\tecwin, as shown in Figure 3 on page 5.

    Formatted

    TEC event

    class file

    (baroc)

    TSM_Monitor_Warningversion "1.0" timestamp"06/13/2003 08:59:04" file

    "SSTRUTTServer1MonHourlyMonitor20030613085904.htm" type "1" typename "Monitor"

    computer "SSTRUTT" instance "Server1"serverurl "http://SSTRUTT:1580" report "HourlyMonitor" begin "2003-06-13 07:33" end "2003-

    06-13 08:33" status "1" statusname "Needs

    attention" "message There are not enough

    scratch volumes available. condition 0 < 5

    recommendation Check in some scratch tapes."

    Check for new

    messages added

    to file

    Log file adapter

    Read Message

    Config

    file

    Read and tokenizemessage

    tecinfo.txt

    Write Message

    Class

    definitions

    TSM Operational Reporting Server

    TEC Server

    rules file

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    5/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management5

    Figure 3 Destination location of logfile adapter

    Enter the fully qualified host name of the computer where the Tivoli Enterprise Console

    resides on the Server Configuration panel, as shown in Figure 4.

    Figure 4 Server Configuration dialog for the logfile adapter

    Enter the port name used by Tivoli Enterprise Console to receive events in the Server Portpanel. This is usually 5529 for a TEC installed on a Windows server, but it should be the value

    used in your environment. This is shown in Figure 5 on page 6.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    6/16

    6 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    Figure 5 Server port dialog for the logfile adapter

    When this is complete, the logfile adapter is installed. However, it must be configured to

    forward events from Operational Reporting to TEC.

    Configuring Operational Reporting to create events

    The success and issue events generated by Operational Reporting are written to an ASCII

    file, tecinfo.txt, in the console\tec directory under the TSM installation directory. Other eventmanagers that have adapters to read log files could also use this file to collect Operational

    Reporting events and send them to the event console. The full path and file name is:

    C:\Program Files\Tivoli\tsm\console\tec\tecinfo.txt

    This file is created when Operational Reporting is configured to create TEC events, and allsubsequent events are written into this file. The writing of events to this file is enabled in the

    Operational Reporting properties panels. To enable this process launch the (Windows) TSMManagement Console and select the Tivoli Storage Manager menu item in the left-hand

    pane, as shown in Figure 6 on page 7. Right click the menu item to configure OperationalReporting.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    7/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management7

    Figure 6 TSM Management Console

    Writing to the TEC log file is enabled on the Summary Information tab of the Propertiespanel. Check the Create a Tivoli Enterprise Console (TEC) log file box and click OK, as

    shown in Figure 7.

    Figure 7 Operational Reporting Properties panel

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    8/16

    8 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    Configuring the logfile adapter

    By default, the TEC logfile adapter only monitors the Windows Event Log. It needs to be

    configured to monitor the ASCII log file created by Operational Reporting. The adapterconfiguration is held in the file c:\tecwin\etc\tecad_win.conf file. This file must be edited to

    specify the location of the tecinfo.txt file and the frequency to scan the log file. In thisexample, it is assumed that monitoring and reporting of events in the NT Event Log is not

    required and is disabled.

    Add the following lines to the end of tecad_win.conf file. The LogSources variable will need to

    be edited to reflect the location where Operational Reporting is installed as in Example 1.

    Example 1 Entries for tecad_win.conf file

    LogSources=c:/Program Files/Tivoli/TSM/console/tec/tecinfo.txt

    PollInterval=30

    WINEVENTLOGS=none

    Two files are required, tecad_win.fmt and tecad_win.cds, for the logfile adapter to recognizethe Operational Reporting events and format them correctly as TEC events. The format of the

    messages that the adapter looks for is defined in the .fmt file. The sample configuration filesprovided as additional materials to this Redpaper include .fmt and .cds files. The fourOperational Reporting events can be found at the end of the sample .fmt file. The .cds file is

    generated from the .fmt file and read by the logfile adapter. A pre-generated .cds file isprovided. The tecad_win.cds file should be copied to the c:\tecwin\etc directory.

    The logfile adapter uses the locale of the Windows Server. The sample .cds and .fmt files

    assume a locale of English. If this is the case, the sample tecad_win.fmt file should be copiedto the c:\tecwin\etc\c directory. If the locale is set differently and monitoring of the WindowsEvent log is needed in addition to the tecinfo.txt file, the four Operational Reporting message

    format statements in the sample fmt file should be copied to the correct locale version of thetecad_win.fmt file and a new .cds file generated.

    The logfile adapter installs as a Windows service. It should be stopped and restarted afterupdating the configuration files, as in Example 2.

    Example 2 Commands to stop and restart TEC Logfile Adapter

    net stop TECWinAdapter

    net start TECWinAdapter

    Configuring TEC to display Operational Reporting events

    The event class definitions for the events in the tsmor_msg.baroc class file found in the

    accompanying sample files need to be loaded into the TEC DB to enable the events to beformatted and displayed on the TEC server. Details of how to load a class file can be found in

    the manual, IBM Tivoli Storage Manager for Windows: Administrators Guide, GC32-0782, inChapter 20, Monitoring the IBM Tivoli Storage Manager Server, under the heading Logging

    IBM Tivoli Storage Manager Events to Receivers.

    A sample set of TEC rules are also provided in the file tsmor.rls to remove duplicate events

    and unnecessary historical events. Operational Reporting status events are issued hourly formonitors or daily for reports. Over the period of a day, this would mean 24 events for just one

    hourly monitor. If the status remains the same, this will result in a large number of duplicatemessages for each report or monitor every day. If, for example, the status changes from

    running smoothlytoneeds attention, new issue events are created, but the old runningsmoothlyevents will still be displayed. Two rules are supplied to eliminate these duplicate

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    9/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management9

    messages and to automatically close preceding success or issue events if the status of areport or monitor changes. This leaves just one success event or a small number of issueevents for each report or monitor on the TEC view, which significantly reduces the number of

    events that must be monitored. As a result, (1) the TEC event views show only thatinformation that is both current and relevant, and (2) the views are automatically updated with

    the latest status information. This simplifies management when multiple TSM servers aremonitored because the number of events to be reviewed is relatively small.

    Rules files are loaded in the same fashion as outlined for class files, with the rules file beingimported instead of a class file. After the class and rules files have been loaded and the TEC

    server stopped and restarted, it should display the Operational Reporting events in the alleventsview.

    Using the Tivoli Enterprise Console

    The TEC console provides a flexible environment to manage events from multiple products

    across the whole IT infrastructure from hardware to business applications. To meet varyingoperational requirements, it can be configured to show just the events and views that

    operators require to manage all or part of the IT infrastructure. From a storage perspective, itcan be configured to show only those events that are related to the storage infrastructure.

    TEC Event Groups and Views

    TEC Event Groups enable only selected event classes to be displayed in a specific view,removing events that would otherwise make analysis of the received events more difficult.

    Figure 8 shows a TEC console configured to show only storage events.

    Figure 8 TEC Summary Chart View

    Event Groups have been used to separate out events into the different storage managementdisciplines. These include the SAN fabric that TSM is potentially dependant on, along with the

    storage hardware device status for tape libraries and disks. An Event Group has been

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    10/16

    10 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    created for Operational Reporting events. This group makes locating these events easier andenables you to see the status of multiple TSM servers at a glance from this event view.

    Figure 9 shows the Operational Reporting TEC Event View with events showing the status ofmultiple monitors and reports for two TSM servers, DUBLIN and Azure. The TSM server

    name can be seen in the Hostname field in the top pane of the window.

    Figure 9 Operational Reporting TEC View

    TEC Event information

    The following TEC event classes are used to classify the success and issue events:

    Logfile_TSMMON_Success: OK status for monitors

    Logfile_TSMMON_Warning: One event of each issue identified by the monitor.

    Logfile_TSMREP_Success-: OK status for reports

    Logfile_TSMREP_Warning-: One event of each issue identified by the report.

    For the issue events, the issue identified is passed, along with the Notification Rule orcondition that triggered it and the associated recommendation.

    Figure 9 shows examples of all the Operational Reporting events on TEC. The Daily Reporthas identified two issues. As a result, there are two events with a severity of warning, one for

    each issue. The message column shows the event type, the TSM Server name, the report ormonitor name, and the issue.

    A number of the reports and monitors are showing that everything is running OK and thesehave a severity of harmless. The message column shows the event type, the TSM Servername, the report or monitor name, and the wordsrunning smoothly. In an environment wheremultiple TSM servers are managed, these harmless events can be suppressed from being

    displayed to reduce the number of events that must be scanned to locate issue events. Theevent view then only shows events when there are issues that must be addressed.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    11/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management11

    Using Operational Reporting events with TSM

    TSM intentionally writes out many messages because it has to log all operations and events

    that occur in order to aid the management and resolution of problems. However, this is notparticularly helpful when an event console is being used to monitor TSM activities, due to the

    large number of messages created. Therefore, a set of message defaults are provided in the

    ibmtsm.mac file in the TSM server directory to filter and limit the number of events that aresent to TEC. In many environments, this default filtered set of events, however, is not enough.

    There can still be too many messages to easily identify what is happening on a TSM serverand monitor the current status.

    Fortunately, Operational Reporting status events that alert you to out-of-line situations can be

    used to significantly reduce the number of TSM messages that must be sent to TEC tomonitor operations. The default set of messages to be sent to a TEC console, defined in thefile ibmtsm.mac in the TSM server directory, includes all server messages relating to the

    scheduling of client operations. Thus, the default results in many scheduling messages in theTSM Activity Log. Alternatively, monitors and reports can be configured to check the status of

    client schedules on a regular basis. Specific monitors can also be created to look for specificcritical schedules. If these monitors are in place, Operational Reporting status events can be

    used to check schedule status. Then, the TSM scheduling messages can be filtered out andnot sent to TEC.

    Using Operational Reporting for status events in this fashion avoids the need to activelymonitor the TSM messages coming into TEC. The filtered set of messages could be reduced

    to just the Critical and Fatal messages that indicate significant problems with TSM and needto be dealt with immediately to avoid a significant impact on TSM operations. Warning and

    informational messages can be summarized by Operational Reporting into more concisestatus updates, with the Operational Reporting views being monitored for these statusevents. Daily Reports created by Operational Reporting can then be used to review all

    messages on a daily basis, if desired. Figure 8 on page 9 shows just this configuration. TheTEC Summary View only shows a small number of critical TSM server messages and a few

    Operational Reporting status events.

    One of the customization features of TEC is the ability to define custom buttons. Thesebuttons can be used to launch other applications. If Operational Reporting is configured tocreate Web pages and a Web server used to host the HTML versions of the reports and

    monitors, this TEC custom button can be used to launch a Web browser pointing at thespecific monitor or report. Figure 1 on page 2 shows this capability being exploited in a

    remote management environment. On receipt of an Operational Reporting status event, therelated Operational Reporting HTML version of a monitor or report can be launched in a Web

    browser. This gives the administrator at the TEC console full access to all of the information inthe monitors or reports. The related TSM administrator Web interface also can be launcheddirectly from TEC or from the monitor or report.

    Figure 10 on page 12 shows a custom button, Launch Storage, configured on the TEC

    console to launch the Web browser interfaces of the IBM storage management products,which includes TSM, Operational Reporting, IBM Tivoli Storage Resource Manager (ITSRM)

    and IBM Tivoli SAN Manager (ITSANM).

    Figure 10 on page 12 shows the TEC console properties configuration dialog. Up to three

    custom buttons can be created from here. The figure shows theLaunch Storage buttonconfigured to execute the custombutton.cmdscript. This script is supplied in theaccompanying sample files, but it may need customizing to the specific environment to pointto the Web pages configured for each IBM storage product.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    12/16

    12 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

    Figure 10 TEC console properties showing custom button configuration

    Summary

    TSM Operational Reporting provides the ability to significantly reduce the administrative effortto manage a TSM environment by summarizing the results of operations and alerting users to

    specific out-of-line situations. When integrated with centralized event management, it enablesIT administrators to manage their whole environment by exception and only get involved

    when the situation warrants it. It also simplifies the management of multiple TSM servers bybringing all status reports of all servers to a single point and presenting it on one screen.

    Exploiting the custom button feature of TEC and TSMs Web-based administration enables aTEC event management console to become a central focal point for a storage administrationconsole. This focal point is a place where all relevant management interfaces can be

    launched and products can be administered to address any identified issues.

    The team that wrote this Redpaper

    Steve Strutt is a Certified IT Specialist in the U.K., working in Technical Sales Support. He

    holds a bachelor's degree in Electronic Engineering and has more than 18 years ofexperience in IBM storage and storage management tools from z/OS to open systemsstorage. His areas of expertise include enterprise storage architecture, tape storage systems,

    Tivoli Storage Manager, Storage Area Networking, and Storage Resource Management andsystems management.

    Thanks to the following people for their invaluable contributions to this Redpaper:

    Charlotte BrooksInternational Technical Support Organization, San Jose Center

    Andy Robinson

    Software Group, U.K.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    13/16

    Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management13

    Stuart SwainInternational Technical Support Organization, San Jose Center

    Become a published author

    Join us for a two- to six-week residency program! Help write an IBM Redbook dealing withspecific products or solutions, while getting hands-on experience with leading-edgetechnologies. You'll team with IBM technical professionals, Business Partners and/orcustomers.

    Your efforts will help increase product acceptance and customer satisfaction. As a bonus,

    you'll develop a network of contacts in IBM development labs, and increase your productivityand marketability.

    Find out more about the residency program, browse the residency index, and apply online at:

    http://www.ibm.com/redbooks/residencies.html

    Comments welcome

    Your comments are important to us. Send us your comments in one of the following ways (besure to include the document number, ):

    Use the online review redbook found at:

    http://www.ibm.com/redbooks

    Send your comments in an Internet note to:

    mailto://[email protected]

    Mail your comments to:

    IBM Corporation, International Technical Support OrganizationDept. QXXE Building 80-E2650 Harry Road

    San Jose, California 95120-6099 U.S.A.

    http://www.ibm.com/redbooks/residencies.htmlhttp://www.ibm.com/redbooksmailto://[email protected]://[email protected]://www.ibm.com/redbookshttp://www.ibm.com/redbooks/residencies.html
  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    14/16

    14 Integrating IBM Tivoli Storage Manager Operational Reporting with Event Management

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    15/16

    Copyright IBM Corp. 2004. All rights reserved.15

    Notices

    This information was developed for products and services offered in the U.S.A.

    IBM may not offer the products, services, or features discussed in this document in other countries. Consultyour local IBM representative for information on the products and services currently available in your area.Any reference to an IBM product, program, or service is not intended to state or imply that only that IBMproduct, program, or service may be used. Any functionally equivalent product, program, or service that doesnot infringe any IBM intellectual property right may be used instead. However, it is the user's responsibility toevaluate and verify the operation of any non-IBM product, program, or service.

    IBM may have patents or pending patent applications covering subject matter described in this document. Thefurnishing of this document does not give you any license to these patents. You can send license inquiries, inwriting, to:IBM Director of Licensing, IBM Corporation, North Castle Drive Armonk, NY 10504-1785 U.S.A.

    The following paragraph does not apply to the United Kingdom or any other country where suchprovisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATIONPROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR

    IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer ofexpress or implied warranties in certain transactions, therefore, this statement may not apply to you.

    This information could include technical inaccuracies or typographical errors. Changes are periodically madeto the information herein; these changes will be incorporated in new editions of the publication. IBM may makeimprovements and/or changes in the product(s) and/or the program(s) described in this publication at any timewithout notice.

    Any references in this information to non-IBM Web sites are provided for convenience only and do not in anymanner serve as an endorsement of those Web sites. The materials at those Web sites are not part of thematerials for this IBM product and use of those Web sites is at your own risk.

    IBM may use or distribute any of the information you supply in any way it believes appropriate withoutincurring any obligation to you.

    Information concerning non-IBM products was obtained from the suppliers of those products, their publishedannouncements or other publicly available sources. IBM has not tested those products and cannot confirm theaccuracy of performance, compatibility or any other claims related to non-IBM products. Questions on thecapabilities of non-IBM products should be addressed to the suppliers of those products.

    This information contains examples of data and reports used in daily business operations. To illustrate themas completely as possible, the examples include the names of individuals, companies, brands, and products.All of these names are fictitious and any similarity to the names and addresses used by an actual businessenterprise is entirely coincidental.

    COPYRIGHT LICENSE:This information contains sample application programs in source language, which illustrates programmingtechniques on various operating platforms. You may copy, modify, and distribute these sample programs inany form without payment to IBM, for the purposes of developing, using, marketing or distributing application

    programs conforming to the application programming interface for the operating platform for which the sampleprograms are written. These examples have not been thoroughly tested under all conditions. IBM, therefore,cannot guarantee or imply reliability, serviceability, or function of these programs. You may copy, modify, anddistribute these sample programs in any form without payment to IBM for the purposes of developing, using,marketing, or distributing application programs conforming to IBM's application programming interfaces.

  • 7/31/2019 Integrating IBM Tivoli Storage Manager Operational Reporting With Event Management Redp3850

    16/16

    Trademarks

    The following terms are trademarks of the International Business Machines Corporation in the United States,other countries, or both:

    Eserver

    Eserver

    Redbooks (logo)Eserver

    ibm.com

    z/OS

    IBMRedbooks

    Tivoli Enterprise

    Tivoli Enterprise Console

    TivoliTME

    The following terms are trademarks of other companies:

    Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in theUnited States, other countries, or both.

    Other company, product, and service names may be trademarks or service marks of others.


Recommended