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Integrating social media into your existing pr strategy - what works and what doesn't

Date post: 27-Jun-2015
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If you're looking for tips on how to embed social media into your public relations strategy, look no further! This presentation will help you shape your social media approach. The presentation was given by MEPRA board member Alex Malouf at the Global PR Trends Summit in Amman in November 2014.
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Page 1: Integrating social media into your existing pr strategy - what works and what doesn't
Page 2: Integrating social media into your existing pr strategy - what works and what doesn't
Page 3: Integrating social media into your existing pr strategy - what works and what doesn't

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Integrating Social Media Into Your Existing PR Strategy: What Works And What

Doesn’t

Page 4: Integrating social media into your existing pr strategy - what works and what doesn't

What is your Social Media Strategy?

1.Have you developed a social media policy?

2.Do you have a written social strategy in place?

3.Is your communications organization structured and resourced appropriately?

4.Is your strategy explicitly tied to your business objectives?

5.How will you make use of different networks?

6.How will you measure success?

Page 5: Integrating social media into your existing pr strategy - what works and what doesn't
Page 6: Integrating social media into your existing pr strategy - what works and what doesn't

What Does Your Brand Stand For?

Disney isn’t movies, it’s about magic…

Apple isn’t about technology, it’s about innovation…

Take a moment to write down what your brand or your client’s brand stands for and if you feel that this comes through on social media…

Page 7: Integrating social media into your existing pr strategy - what works and what doesn't

1. Governance – Guidelines and Education for your employees

2. Conversations – Conversations Fedex wants to have and where Fedex wants to have it

3. Channels – Technology and tools you need to communicate

4. Voice of the customer – Listening, monitoring and analyzing your customer conversations

5. Change/Knowledge Management – Driving organizational change and curating your content

Page 8: Integrating social media into your existing pr strategy - what works and what doesn't

Social Media Guidelines For You

1.Start By Outlining Your Ultimate Goal

2.Take Responsibility for What You Publish Online

3.Establish a Name for Yourself

4.Keep Your Audience in Mind

5.Use Sound Judgment

6.Assign Employees to Respond on Your Brand’s Behalf

7.Protect Confidential Information

8.Have a Social Media Crisis Plan in Place

Page 9: Integrating social media into your existing pr strategy - what works and what doesn't

Social Media Guidelines For

1.Disclosure – be truthful and transparent.

2.Protect – don’t tell secrets and don’t attack anyone

3.Common Sense – you have it, so use it!

For more info see here…

Page 10: Integrating social media into your existing pr strategy - what works and what doesn't

Do You Have a Social Media Team?

Page 11: Integrating social media into your existing pr strategy - what works and what doesn't

1. Tell stories, not just facts…

Share stories that only your brand can tell...

Authenticity is the name of this game.

Page 12: Integrating social media into your existing pr strategy - what works and what doesn't

2. You don’t need to please everyone

When telling your story, make choices, define a point of view, a voice, think of specific audiences.

Page 13: Integrating social media into your existing pr strategy - what works and what doesn't

3. Only use cats if you sell cat food

Your content should help achieve your business goals. Forget likes, think engagement…

Page 14: Integrating social media into your existing pr strategy - what works and what doesn't
Page 15: Integrating social media into your existing pr strategy - what works and what doesn't

4. Images are priceless

Page 16: Integrating social media into your existing pr strategy - what works and what doesn't

5. Shorten your text

Posts of less than two lines on Facebook drive engagement by up to 60% more than longer posts.

Sometimes less is more…

Page 18: Integrating social media into your existing pr strategy - what works and what doesn't

7. Create and Curate

Are you not only making content but also curating content from your brand lovers and fans?

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8. Move fast, be relevant

Move quickly when an opportunity arises. Create great content and seize the moment…

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And Remember…

Social Media is about People


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