Intel® architecture platform products

Microprocessors, also called central processing

units (CPUs) or chips, are frequently described as

the “brains” of a computer, because they control the

central processing of data in personal computers

(PCs), servers, workstations and other computers. Intel

offers microprocessors optimised for each segment

of the computing market. Chipsets perform essential

logic functions surrounding the CPU in computers,

and support and extend the graphics, video and other

capabilities of many Intel processor based systems.

Motherboards combine Intel microprocessors and

chipsets to form the basic subsystem of a PC or server.

Networking and communications products

These products include network connectivity products

based on Ethernet technology, wireless products based

on the 802.11 industry standard, optical components

built on industry-standard interfaces and network

processing solutions that provide programmable

building blocks for modular networking infrastructure.

Embedded control chips are also offered for use in laser

printers, imaging products, automotive systems and

other applications.

Wireless communications andcomputing products

Intel provides component-level hardware and

software for digital cellular communications and other

applications requiring both low-power processing

and high performance, such as cellular handsets and

handheld computing devices. For these markets, Intel

offers Intel® Flash memory, application processors

based on the Intel® XScale™ microarchitecture, and

cellular baseband chipsets.

Intel and Microsoft Alliance

At the forefront of innovation, Microsoft and Intel

represent the ingenuity of the high tech industry’s

sharpest minds working together. For nearly a

decade, Microsoft and Intel have been developing

and marketing enterprise hardware, software, and

services. Over the years, the server building blocks

from Microsoft and Intel have evolved from simple

file servers and workgroups to powering highly

interoperable mission-critical enterprise and e-Business

solutions in data centers around the world today. From

a desktop and mobile computing perspective, Intel and

Microsoft continue to work together to provide a new

standard for performance and dependability, offering

a reliable client foundation that you can count on. As

technology leaders, the combined efforts of Microsoft

and Intel provide state-of-the-art solutions to meet the

evolving needs of the enterprise.

Intel Corporate OverviewFor more than three decades, Intel Corporation has developed technology enabling the computer

and Internet revolution that has changed the world. Founded in 1968 to build semi-conductor memory

products, Intel introduced the world’s first microprocessor in 1971. Today, Intel supplies the computing and

communications industries with component-level building blocks that are the “ingredients” of computers,

servers, and networking and communications products. These products rely on Intel’s technology

leadership and expertise in silicon design and manufacturing to help customers create advanced computing

and communications systems. Intel’s mission is to be the pre-eminent building block supplier to the

worldwide Internet economy.

Intel® Itanium® 2 Processor

The Intel® Itanium® 2 processor is uniquely architected

for demanding enterprise and technical applications.

Itanium® 2 processor based platforms enable

businesses and organisations to maximise their

investments by delivering industry leading performance

at lower cost with greater choice than

proprietary technologies.

Available Speeds 1 GHz, 900 MHz

Cache Level 3: integrated 3 MB or 1.5 MB

Level 2: 256 KB

Level 1: 32 KB

Features • Based on EPIC architecture

• Enhanced Machine Check

Architecture (MCA) with extensive

Error Correcting Code (ECC)

System Bus 400 MHz, 128-bit wide

6.4 GB/s bandwidth

Chipset Intel® E8870 chipset,

OEM custom chipsets

Compatibility, High Performanceand Headroom

The Itanium 2 processor builds on and extends the

foundation established with the Itanium architecture.

It is binary-compatible with software compiled for the

first-generation Itanium processor and is expected to

increase performance by 50 to 100 percent. With its

massive execution resources, 6.4 GB/sec system bus

bandwidth, and 3 MB integrated L3 cache, the Itanium

2 processor offers up to 50 percent higher transaction

processing performance than comparable platforms

from Sun Microsystems* – at lower costs.

From large databases, to high-performance computing,

to large-scale data analysis, the Itanium 2 processor is

designed for business-critical application environments.

In addition, it provides flexibility and choice through

support of a wide range of operating systems, and via

a growing base of applications targeted at high-end

enterprise and technical computing environments.

Itanium architecture today includes world-class

capability for targeted applications, including:

High-Performance Computing

Databases

Mechanical Computer Aided Engineering (MCAE),

Electronic Design Automation (EDA), Compute

Intensive Custom Applications (financial,

petroleum, others)

Enterprise Resource Planning, Supply Chain

Management

Business Intelligence

Security Transactions

Intel® Itanium® Processor Family Testimonials

“ High performing, scalable, and effective supply chain

management and enterprise resource planning

management solutions are key to competing in a fast-

paced global economy, where companies must quickly

adapt to ever-changing market conditions, maximise

revenue opportunities, minimise costs, and improve

customer service,’’ said Stephan Rossius, senior vice

president global partner management, SAP AG. “Thus,

we are very pleased to bring our clients early access to

the pre-production of mySAP SCM and R/3 Enterprise

solutions which are based on the Itanium 2 processor,

Windows Advanced Server LE and SQL Server.’’ – Stephan Rossius,

Senior Vice President Global Partner Management, SAP AG

“ Microsoft and Intel have been working closely together on

64-bit computing since 1996. Today, Itanium 2 processor

based Microsoft® Windows® systems are a far superior

value proposition for memory- and computation-intensive

applications, compared to expensive, proprietary RISC

based systems. Windows Advanced Server, Limited Edition

1.2 gives customers a fully-supported, high-performance

production computing environment for large database

analysis, high-volume online transaction processing,

business intelligence, and scientific and financial

simulation models. The Windows Server 2003 Family will

continue support for Intel’s Itanium processor family.’’ – Brian Valentine,

Senior Vice President, Windows Division, Microsoft Corporation

“ The Johns Hopkins Sloan Digital Sky Survey project

manages computations for calculating the distances

between 300 million celestial objects within a catalog stored

in a Microsoft® SQL Server™ 2000 database.

In testing Intel Itanium processor based systems from HP,

Johns Hopkins University realised significant performance

gains. We were able to process complex computations

that would have taken six months to complete using 32-bit

systems with less memory, in 10 days, running at 350

Megabytes per second. JHU is anticipating increased

performance from the next-generation Itanium 2 processor

based systems from HP. We are considering porting our

entire database to the next-generation server.’’– Alex Szalay,

Alumni Centennial Professor, Johns Hopkins University

“ Meteor Mobile Communications is a young and

innovative company. Using the Intel Itanium processor

based server from HP will allow us to use leading-edge

technology, to deliver maximum business benefits, in an

extremely cost-effective manner.’’– Tony Stewart-Lord,

IT Director, Meteor Mobile Communications

Intel® Xeon™ Processor MP

The Intel® Xeon™ processor MP family is designed

specifically for mid-tier and back-end servers performing

key business functions such as application serving,

transaction processing, database management, and

supply chain management. The Intel® Xeon™ processor

MP features Hyper-Threading technology, Integrated

Three-Level cache architecture and Intel® NetBurst™

micro-architecture to provide versatility, performance,

value and dependability for today’s server platforms.

Available speeds 2GHz, 1.90GHz, 1.60GHz,

1.50GHz, 1.40GHz

Chipset ServerWorks GC-HE

OEM custom chip sets

Features • Hyper-Threading technology

• Integrated Three-Level cache

architecture

• Intel® NetBurst™ microarchitecture

• Rapid Execution Engine

• Internet Streaming SIMD Extensions

2 (SSE2)

Cache Level 1: Execution Trace cache

Level 2: 512KB or 256KB Advanced

Transfer cache

Level 3: 2MB, 1MB or 512KB

RAM Dual Channel DDR

I/O Bandwidth PCI-X, up to 4.8 GB/sec

System Bus

Frequency 400 MHz Front Side Bus

Intel Xeon processor MP-based servers offer the

following key benefits for the enterprise:

Performance: Innovative Hyper-Threading

technology, an integrated 2 MB, 1 MB or

512 KB L3 cache, and powerful Intel® NetBurst™

microarchitecture combine to break open bottle-

necks. The result: Responsive performance with

ample headroom for handling emerging tasks.

Scaling: The Intel Xeon processor MP gives

businesses the choice of scaling servers up

to feature-rich 4-way, 8-way, and even greater

configurations; or scaling them out by deploying

clusters of powerful 4-way servers. Intel calls this

flexibility “scale right” – the ability to scale

up or out according to specific business needs.

Versatility: Intel® architecture platforms are built

on industry standards, providing the ability to select

from a myriad of hardware, software and solution

providers. This unmatched freedom of choice yields

superior solutions that are more cost-effective.

Dependability: Intel Xeon processor MP-based

systems are reliable and manageable. Thermal

sensors and error correction code (ECC) detect

issues before they result in failure. Platform-level

features like redundant, hot-swappable components

and a system management bus (SMB) reduce the

need for downtime and enhance manageability.

Value: Intel Xeon Processor MP-based systems

offer industry leading price/performance and cost of

ownership. Utilising industry standard hardware and

software, mid-range and high-end servers based

on the Intel Xeon processor MP offer a wealth of

application choices from hundreds of vendors.

Intel® Solution Services

Intel® Solution Services is a worldwide consulting

and services research and development organisation

specialising in distributed solutions and datacenter

infrastructure. Our expert consultants work closely with

solution providers, independent software vendors (ISVs),

original equipment manufacturers (OEMs), system

integrators, and business customers to architect cost-

effective solutions to help solve their complex e-Business

problems. With world-class resources, state-of-the-

art facilities, and key industry alliances, Intel Solution

Services helps customers design and deploy scalable,

manageable, reliable, and available e-Business solutions

based on the latest Intel technologies.

Our services are available at Intel® Solution Centers

located worldwide, as well as through onsite consulting.

Intel Solution Centers provide optimal environments

for designing and testing flexible, high-performance

solutions that incorporate best practices and

technologies from Intel and other industry leaders.

Offsite development enables companies to architect,

design, test, and optimise their solutions with minimal

impact to their day-to-day operations.

Core Practices

Intel Solution Services provides a full suite of

practices, each focused on a specific set of

e-Business challenges:

Application Platform Practice

The Application Platform Practice can help enhance

the performance and scalability of your application and

take advantage of the latest features of the various

Intel® platforms.

During a 12-month period, we helped our customers

achieve performance improvements ranging up to

19X for their software.

e-Commerce Applications and Solutions Practice

Intel consultants can help design, integrate, and

optimize e-Commerce applications and solutions based

on Intel® architecture platforms, emerging technologies,

and initiatives, including RosettaNet*, InfiniBand*

technology, wireless, Web services, XML, Java*,

.NET*, and J2EE*.

Web Services Practice

This practice helps you take advantage of open

standards, like XML, SOAP, and UDDI, to streamline

process integration while reducing the risk and cost of

implementing this compelling new technology.

Advanced Data Center Practice

The Advanced Data Center Practice provides proven

ways to help you address data center and contact

center challenges. Intel Solution Services’ consultants

help you maximise your investment in Intel technology,

while enhancing the manageability of your data center.

Migration and Consolidation Practice

This practice can help improve system load handling

ability, increase system reliability, and reduce total cost

of ownership in management, maintenance, and data

center costs by consolidating computing resources and

migrating to more cost-effective server platforms.

Where to Learn More

To learn more about our services, visit

www.intel.com/apac/intelsolutionservices

or email us at apac.scs@intel.com.

Results achieved 31/03/03 ©2003 Hewlett-Packard Australia Pty Ltd. Intel, the Intel Inside Logo and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. During the HP-Compaq product transitions, some products and packaging may be labelled with the Compaq brand. All information is subject to change without any prior notice. Photographs are for illustrative purposes only and may vary from products depicted. All specifications are subject to change without notice. Information correct as at 18/03/03. HEP0367/MRG/A

The most sought-after 8-way server just became more available.

The new HP ProLiant DL760 G2 with hot-plug RAID memory.

Now, for all your mission-critical enterprise solutions, you canenjoy unparalleled 8-way SMP performance, plus the highest levels of intelligent fault resilience that only our Adaptive Infrastructure can provide.

The ProLiant DL760 G2, powered by the Intel® Xeon™ processor MP, features the industry’s first hot-plug RAID Memory technology, to maximise memory protection and systems availability. With it, you can effortlessly replace, add or upgrade industry-standard 133 MHz SDRAM DIMMs without shutting down your server.

Of course, reliability is nothing without power. That’s why ProLiant’s F8 chipset delivers the industry’s highest 8-way performance based on SMP architecture. Evolved from the Profusion model jointly developed with Intel®, the F8 chipset supports the latest Intel® Xeon™ processor MP and hyper-threading technology. Plus, with the ProLiant Performance Analyser, which enables monitoring and debugging of multiple servers, I/O bottlenecks can be virtually eliminated.

The proof? In a recent enterprise class TPC benchmark test, theF8 chipset achieved a record-breaking 115,025 tpmC while supporting 92,000 users*, easily beating similarly configured 8-wayservers from our competitors.And ultimately, delivering a lower overall TCO than UNIX or RISC-based systems.

For further cost efficiency, theProLiant DL760 G2 can consolidate your systems effortlessly, letting you deploy new applications withoutnew servers. Combine this with the convenience of the optional RILOEII remote management package, and you’ll agree that the ProLiant DL760 G2 provides the most complete investment protection possible. Which means it’ll probably be the most popular 8-way server again this year.

hp ProLiant DL760 G2 with hot-plug RAID memory7U modular chassis with up to 8 Intel® Xeon™ processor MP

• 1.5 GHz or 2.0 GHz• Up to 64 GB addressable memory• Hot-plug RAID memory• 10 x 64-bit/100 MHz PCI-X slots, 1 x 64-bit 33 MHz slot• Integrated Smart Array 5i controller• Up to 4 x hot-plug drive bays• Redundant power supplies and fans

To find out how HP ProLiant servers can help maximise your company’s uptime, download CMP’s executive briefon high availability at www.hp.com/go/proliant82or email Microsoft-IT@hp.com

Food wasn’t meant to be eaten in the computer room.

Get HP ProLiant and get out for lunch.

The market waits for no man or his lunch hour. It doesn’t take breaks.And it doesn’t care how much you invested in your infrastructure or how hard you worked to set it up. It just changes. And you can either choose to adapt or die. ProLiant technology offers you adaptability. With great speed and flexibility. With high availability and performance thrown in. And with no major dent in your budget.

©2003 Hewlett-Packard Australia Pty Limited. Intel, the Intel Inside Logo and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.Conditions apply. All brand and product names are trademarks or registered trademarks of their respective companies. All information is subject to change without any prior notice. Photographs are for illustrative purposes only and may vary from products depicted. All specifications are subject to change without notice. Information correct as at 5/03/03. HEP0367/MRG/B

hp ProLiant ML370 G3• Intel® Xeon™ processor• up to 12 GB of online spare memory• integrated Lights-Out

remote management• hot plug redundant power supply,

fans and hard disk options available

hp ProLiant DL360 G3• Intel® Xeon™ processor• concentrated 1U compute power• integrated Lights-Out remote

management• 2 x Gigabit embedded NICs

hp ProLiant DL380 G3• Intel® Xeon™ processor• 2-way dense computing• embedded Smart Array

RAID controller• hot-plug redundant power

and cooling options available• advanced online spare memory

hp ProLiant DL580• 4-way Intel® Xeon™ processor• integrated Lights-Out

remote management• up to 32 GB hot plug memory

ProLiant’s ML, DL and BL line of servers come with a set of hardware and software tools that allow rapid deployment, easy scaling up and out, and easy workload management. You also get intelligent lights out management and continuous operation of systems and services. Plus virtual presence and control, resource optimisation and virtualisation. Faster, more cost-effective solutions mean that you can also provide better service to your end users. And you may even have time for lunch. For more information, call 13 23 93, visit hp.com.au/proliant or visit your local reseller. With adaptive infrastructure you can rise to any challenge.

When Intel® and HP co-developed the unique Intel® Itanium® 2

micro-architecture, they created a solution that scored across

multiple operating systems. Now, with server technology rapidly

evolving, HP knows how critical it is for your own infrastructure

solutions to be adaptable for the future.

Enter, the HP Server rx2600 and HP Server rx5670. For starters,

they are both powered by the incredible Intel® Itanium® 2

processor. Which, along with the unique HP zx1 chipset,

delivers high-bandwidth and low-latency for amazing speed.

All in all, these servers boast an invincible combination of

price and performance. Which, in turn, leads to a lower Total

Cost of Ownership.

The HP Server rx2600 and HP Server rx5670. Investment protection

for the future of business.

To learn more about the HP Servers rx2600 and rx5670,

call 13 23 93 or visit www.hp.com/go/itanium

hp server rx5670• up to 4 Intel® Itanium® 2 processors• up to 1.0 GHz clock speed• up to 6.4 GB/s system bandwidth• up to 48 GB DDR SDRAM,

12.8 GB/s bandwidth• up to 10 PCI-X slots and 133MHz

slot, 4 GB/s bandwidth • up to 4 hot-plug SCSI disks• up to 292 GB HDD• supports HP-UX 11i, Windows

Advanced Server and 64-bit Linux• rackable up to 5 for a 2m rack

(20-way, 240 GB RAM)

hp server rx2600• up to 2 Intel® Itanium® 2 processors• up to 1.0 GHz clock speed• up to 6.4 GB/s system bandwidth• up to 12 GB DDR SDRAM,

8.5 GB/s bandwidth• up to 10 PCI-X slots and 133 MHz

slot, 4 GB/s bandwidth• up to 3 hot-plug SCSI disks• supports HP-UX 11i, Windows®

Advanced Server and 64-bit Linux• rackable up to 20 for a 2m rack

(40-way, 240 GB RAM)

©2003 Hewlett-Packard Australia Pty Ltd. Intel, the Intel Inside Logo and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are trademarks or registered trademarks in the United States and/or other countries. HEP0367/MRG/C

I think it’s pointless investing in different solutions.The future, after all, belongs to the Intel® Itanium® 2-based HP server.

nobody knows Microsoft in the enterprise arena

like hp

You need IT solutions that are quickly implemented, leverage existing investments, and reduce overall costs. That’s where the right partner makes all the difference.

HP is a leader in the design, building, integration, and management of Microsoft technology-based solutions for organisations. Our history of working in open environments with

multiple technologies is complemented by the strength of our partnership with Microsoft – a collaboration formalised over two decades ago.

Together, we can ensure you get the most from your IT infrastructure; from mission-critical support through to better systems integration, business intelligence, portal creation, data management, and e-commerce.

hp enterprise Microsoft services: fast, experienced and cost-effective

HP solutions provide enterprises with more affordable and adaptable ways to incorporate Microsoft technology into their mission-critical business environments.

cost-effective and flexibleAn enterprise application integration solution based on Microsoft software can be significantly more affordable than standard middleware, and is much more adaptable.

reduced complexity HP takes Microsoft technology and turns it into solutions designed to meet enterprise needs.

range of tailored services

From infrastructure to .NET solutions, HP has an unmatched portfolio of services for Microsoft products. They range from core infrastructure services to assure a solid business foundation to redundant business applications that maximise day-to-day productivity.

enabling your infrastructure

Global companies looking to drive out cost, add new business capabilities, and increase performance of their infrastructure turn to HP Enterprise Microsoft Services to design and

deploy an integrated, standard-based infrastructure and provide standard-based services.

Unlike other vendors, our strong Microsoft relationship, cross-platform knowledge, global expertise, and real-world deployment experience make us the most capable partner to build any company’s enabling Microsoft infrastructure.

as adaptable as your business strategies

We specialise in helping global organisations implement business solutions to address their key concerns: how to maximise productivity; improve features; get better value from new and legacy investments. At the same time they need ways to minimise risk, costs and the time to deployment.

We offer the architectural skills and practical experience to help global organisations implement applied business solutions using .NET tools from Microsoft.

it’s all systems go

We offer mission-critical Services – optimal levels of support when your business runs critical applications and is severely affected by unplanned downtime.

Critical Services ProLiant Microsoft and Microsoft Authorised Premier Support provide technical expertise through an integrated combination of proactive services and heightened reactive services to meet the demands of your computing environment.

our certifications and awards

HP is Microsoft Gold Certified in the areas of Business Intelligence, Collaborative Solutions, Enterprise Systems, and e-Commerce. We were named Microsoft Certified Partner

of the Year for Support Solutions (2001), Global Services Partner of the Year (2000), and Worldwide Prime Integrators for Microsoft® Windows® 2000, Microsoft® BizTalk® Server 2000, Microsoft® Exchange 2000 Server and .NET solutions.

Our experience in creating adaptive infrastructures will help your organisation develop and maintain the scalability it needs to compete and grow in the marketplace.

To find out how a HP/Microsoft solution can help your organisation, please contact microsoft_it@hp.comor visit hp.com.au/services

All brand and product names mentioned herein are trademarks or registered trademarks of their respective companies. All information is subject to change without any prior notice (E. & O.E.) © Copyright Hewlett-Packard Company 2003. Printed in Australia.

hp and Microsoft – the best solutionfor your enterprise

Nobody knows Microsoft in the enterprise arena like HP. As a long-term partner, we offer:

• over 23,000 Microsoft-trained professionals with 5,000 Microsoft-certified;

• over 10 million Windows seats and 8 million Microsoft Exchange seats deployed or under contract;

• more BizTalk Server solution engagements than anyone; and

• management/support of over 300,000 Microsoft Exchange mailboxes and 500,000 Windows desktops.

why choose hp enterprise

Microsoft services?

MOULT/HEW5052/MLG

WHO WE ARE AND WHAT WE DO

We specialise in solving complex business problems by implementing systems that are web enabled, multi-tiered and integrate with a number of host systems. We use leading technologies from Microsoft, IBM, Oracle and other leading vendors to ensure that we incorporate the most proven and relevant advances in technology in every solution that we deliver.

We differentiate ourselves from our competitors by our high value-add services such as IT architecture and consulting, project management and business solution definition. With our sheer technical excellence and track record of successfully delivering projects on time and on budget, Expert has proven itself to be the best choice for any software development project in Australia.

Our projects range in size from $100K to $10M, involving from two to 150 people and taking from one to 24 months to complete. Our excellent service delivery and outstanding business value results in more than 90% of our business being in repeat business and referrals.

Expert’s clients include some of the largest Australian and International companies, including Telstra, ANZ Bank, National Australia Bank, Australia Post, AMP, Sharp Corporation, NEC, BP Oil, Ericsson, TXU and many others.

Our Capability is the Envy of the industryExpert has differentiated itself in Australia by recruiting and retaining the most outstanding technical people. With over 400 employees in Australia, our human resources demographics are the envy of our competitors and include:

• 13% qualified at PhD level;• 47% with double degrees or further tertiary

qualifications; and • 98% of Expert employees have tertiary education with

outstanding results as a minimum entry point to the company.

Expert has one of the highest percentages of technically and professionally accredited staff of any company in Australia, including over 70 internationally certified software architects and 30 internationally certified project managers.

Expert Way delivers a 100% success rateExpert is a highly developed and mature business with processes and methodologies designed to seamlessly and efficiently support the successful, cost effective and timely delivery of IT projects.

At Expert, our goal is total client satisfaction. We achieve this by applying a “Quality First” strategy on a daily basis. Our Quality Management System, ‘Expert Way’, complements our technical excellence and provides repeatable Roadmaps, Processes and Templates that guarantee a successful outcome to all our projects. Expert is ISO9001:2000 certified and is in the process of obtaining CMMI Maturity Level 5 certification.

Expert Information Services (Expert) is Australia’s leading IT service provider specialising in the design, integration, configuration and build of business solutions utilising Microsoft .NET and J2EE technologies.

Expert Information Services www.expert.com

THE FIRST, THE LARGEST, THE ONLY CHOICE FOR MICROSOFT SOLUTIONSExpert is the unequivocal leader in providing enterprise solutions on the Microsoft Platform in Australia. Our technology strategy continues to focus on not just staying as the leader in this field, but continually strengthening and extending our lead in the market.

Our commitment to this is demonstrated by a long history of high achievements. Expert are:

The First• to open a Microsoft Windows DNA Laboratory in the

Southern Hemisphere • Microsoft Gold certified partner for security in

Australia

The Largest• number of Microsoft Certified Solutions Developers in

Australia • enterprise solution on the Microsoft platform in the

Southern Hemisphere

and• One of the very first Microsoft Gold Partners in e-

Commerce in the World • A Microsoft .Net foundation partner

With our relentless focus for excellence and leadership on the Microsoft platform, our clients will continue to enjoy our highest level of commitment, flexibility, speed and technical excellence in delivering high quality and timely solutions with the lowest possible total cost. Quite simply, Expert is the best choice for implementing your next solution on the Microsoft platform.

Expert leads the way with .NETExpert specialises in, and has years of experience in application development and integration, particularly in DNA technologies such as C++, Visual Basic and ASP.

We have also gained strong experience in a range of .NET languages including C#, VB.NET, C++.NET, ASP.NET and other .NET technologies including ADO.NET, Windows and Web Forms, Visual studio .NET, and cross-device development.

Expert was a Foundation Partner with Microsoft on .NET and has been researching, trialling and developing with .NET since well before the first public beta.

Expert has invested heavily in .NET including:

• Development of architectural and development standards and frameworks for .NET;

• Microsoft’s .NET Step Up program involved Expert developing early adopter reference projects on the .NET platform prior to the release of .NET;

• Extensive training on .NET by most Expert developers;• Presentation of joint developer roadshow events with

Microsoft on .NET by Expert staff; and• A range of internal applications being converted to

.NET.

EXPERT HAS ONE OF THE HIGHEST PERCENTAGES OF TECHNICALLY AND PROFESSIONALLY ACCREDITED STAFF OF ANY AUSTRALIAN COMPANY.

Expert Information Services www.expert.com

· Custom Application Design and Development

· Database Services· Enterprise IT Architecture and

Consulting· Security Consulting· Support Services· Systems Integration· Total Business Integration /

Enterprise Application Integration

· Banking/Finance· Energy· Fund Management· Government· Postal· Retail· Telecommunications· Utilities

· Business Intelligence / Data Warehousing

· Call Centre Applications· Customer Relationship

Management· eCommerce / eBusiness· Enterprise Content Management· Single Customer View· Supply Chain Management· Web Content Management· Workforce Planning and

Management

SOLUTIONS

EXPERT’S EXTENSIVE CAPABILITIES

Operating Systems· IBM MVS· Linux· Microsoft Windows 2000 and

Windows Server 2003· Microsoft Windows CE· Palm· Sun Solaris

Languages/Protocols· DHTML· HTML· Java· Java Script· Microsoft C#· Microsoft Transact*SQL· Microsoft VB Script· Microsoft VB.NET· Microsoft VBA· Microsoft Visual Basic· Microsoft Visual C++· Oracle PL/SQL· SOAP· XML· XSL/XSLT

Technology Platforms/Frameworks· eJAF (Expert’s J2EE Architecture

Framework)· Expert.NET (Expert’s .NET

Architecture Framework)· J2EE/BEA WebLogic Platform· J2EE/IBM WebSphere Platform· Microsoft .NET· Microsoft Windows DNA

Databases· IBM DB2/Universal· Informix· Microsoft SQL Server· Oracle· Sybase

Middleware· IBM WebSphere MQ· Mercator· Microsoft BizTalk Server· TIBCO Active Enterprise· Vitria

Groupware/Messaging· IBM Lotus Notes· Microsoft Exchange

Tools· Business Objects· IBM WebSphere Studio

Application Developer· Mercury Interactive· Microsoft Visual Studio· Microsoft Visual Studio.NET· Rational Rose· Rational SQA

Other Server Products· CheckPoint FireWall-1· IBM WebSphere Portal Express· Lotus Notes/Domino· Microsoft Content Management

Server· Microsoft Host Integration Server· Microsoft ISA Server· Microsoft SharePoint Portal

Server· Vignette

SERVICES INDUSTRY KNOWLEDGE

TECHNICAL CAPABILITY

Expert Information Services www.expert.com

TELSTRA AND EXPERT WIN WITH INNOVATIVE MICROSOFT SOLUTION

At Expert, we believe the best way to provide value for our clients is to work closely with them and service their every need in our domain of expertise. We will make every effort to understand your business and particular needs in order to configure, integrate, extend or custom build software solutions that deliver utmost business value, return on investment and competitive advantage in your marketplace.

To take the first step, please contact:

Mr. Damien KennyBusiness Development Manager - VIC

mobile + 61 407 403 940direct + 61 3 8664 6145 damien.kenny@expert.com

Mr. Stuart SykesBusiness Development Manager - NSW

mobile + 61 438 603 010direct + 61 2 9493 8800stuart.sykes@expert.com

By shifting the focus of their 5000+ Call Centre staff from a service to a sales culture, Telstra believed that it could increase sales and improve customer satisfaction.

Using the latest Microsoft technologies Expert Information Services designed and delivered Sales Transaction Solution (STS). The solution streamlines contact between Call Centre staff and customers, by bringing together 20 legacy and host systems through a single user interface.

STS is a front-of-house application that facilitates Telstra’s sales process for ordering, moving, changing and disconnecting standard phone services, in additional to retrieving, capturing and maintaining customer and billing information. Sales Consultants are provided with a complete picture of the customer through a single user interface - achieved by retrieving and combining information from Telstra’s core systems. STS is continually being enhanced with additional business processes such as including Telstra internet services. The STS architecture allows easy connectivity to any old, new or emerging architecture with minimal effort and cost.

Expert and Telstra won MIS Magazine’s Innovation Awards 2001 for the best CRM solution of the year. The award recognised the STS solution in a number of areas, including - ease of use, integrated sales processes, real time customer and product data extracted from multiple host systems, single customer view, ease of product sales, and for extending system functionality.

In addition to STS, Expert has been engaged by Telstra to build a number of additional leading edge Microsoft applications for a diverse range of business initiatives.

Expert Information Services www.expert.com

Finally, a grown-up server for Windows.

Imagine it:

Scaling up to a server for mission-critical

applications that’s stable, easy to

manage and delivers enterprise-class

performance. All in a server that maximises

the benefits of your enterprise operations.

Done:

Unisys has made it all real with our ES7000

server. It harnesses 32 Intel® Xeon™ Processors

for scalability and grown-up enterprise-class

performance. Unisys has created a server

with advanced systems management for less

babysitting and rock-solid reliability running

Microsoft® Windows® 2000 Datacenter Server

software. It all adds up to reduced

total cost of ownership and a mature server

environment to simplify your operations.

Server Technology with precision thinking,

relentless execution to drive your vision forward.

© 2003 Unisys Corporation. Unisys is a registered trademark of Unisys Corporation. Intel, the Intel Inside logo, and Intel Xeon are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and/or other countries. © 2003 Microsoft Corporation. All rights reserved. Microsoft, Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

w w w. u n i s y s . c o m . a u 13 0 0 . 6 5 5 . 6 4 0

®

Systems Integration.Outsourcing.Infrastructure.Server Technology.Consulting.

UNI0099

>>>>>

Microsoft singled out one company as its Global Services Partner of the Year.

We’re the one.

Systems Integration.Outsourcing.Infrastructure.Server Technology.Consulting.

Imagine it:

The Microsoft® Global Services Partner of the

Year Award is given to the partner that best

demonstrates leadership and value for delivering

Microsoft solutions to mutual customers. Based

on input from the Microsoft worldwide field,

one partner consistently designed, developed,

integrated and implemented Microsoft high-end

Windows® solutions. One company delivered on

time, on budget and on the money.

Done:

In a field that included many great companies,

Unisys ranked number one. We proved that

we could adapt to any issue and proactively

solve problems while engaging customers for

Microsoft platforms. We rose to the top for

delivering results to our clients.

Microsoft-based solutions with precision

thinking and relentless execution to drive

your vision forward.

www.potentialdelivered.com

>>>>>

Unisys Corporation was awarded the Microsoft Global Services Partner of the Year award July 13, 2002 at Microsoft Fusion. © 2003 Unisys Corporation. Unisys is a registered trademark of Unisys Corporation. Microsoft, Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Learn more at www.unisys.com/ es7000 and www.microsoft.com/windows2000/datacenter

Billions of Australian dollars in customer

transactions flow through the Westpac online

banking site per month. As one of the top four

Australian banks, Westpac wanted to meet its

online banking customers’ needs and manage

and maintain its site while ensuring capacity for

future growth.

Architectural limitations of the existing system

meant that to keep up with customer demand,

Westpac needed to scale up with Unisys ES7000

servers running Microsoft Windows 2000

Datacenter Server.

The new system has not missed a beat since

installation, providing shorter customer response

time, greater functionality and reliability to its

online banking facility. It services around 200,000

customers and up to six million transactions

a day – a threefold application performance

improvement.

Westpac can now expand the architecture by

scaling up without significantly increasing the

costs of operation and support and restricting the

services or capabilities it delivers to customers.

As a result, the bank can now work to react faster

to customer needs and continue to operate and

maintain the environment while the service is

active around the clock.

The online banking system is a core pillar of

Westpac’s multi-channel strategy, which is about

enabling customers to bank when and where

they want. It is convenient and easily accessible

allowing the bank to cement relationships with

customers online, increasing retention rates.

The technology also increases the bank’s speed

to market with competitive products and services.

The Unisys ES7000 is mainframe-style

technology with the only platform that maximises

the enterprise scalability and reliability of

Microsoft Windows 2000 Datacenter Server to

support the most demanding applications. The

technology is based on the Unisys Cellular Multi-

Processing (CMP) architecture, the only server

architecture that can scale up to 32 processors

and up to 32GB of memory in Windows 2000

Datacenter Server operating environment.

The ES7000 is the only server to offer from eight

to 32 Intel Xeon Processors or Intel Itanium 2

Processors, giving Westpac substantially more

server expansion headroom for anticipated growth.

Microsoft Windows 2000 Datacenter Server is the

most powerful enterprise server operating system

offered by Microsoft. Developed specifically for

high-traffic computer networks to be a flexible

and cost-effective operating environment for

business-critical workloads, especially when

Internet based.

Westpac also relies on a joint Unisys and

Microsoft Datacenter-only support service with

one number to call and one point of responsibility

for all hardware and operating system issues.

Westpac Internet banking system a winner thanks to Unisys and Microsoft platform

Unisys is a registered trademark of Unisys Corporation. Microsoft, SQL Server, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the Unites States and/or other

countries. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. © 2003 Unisys Corporation. All rights reserved.

You know that reducing risk and maximising

your future options are as much a part of

enterprise IT management as reducing

overheads and maximising return on investment.

A commitment by you to approach enterprise

computing on standardised building blocks,

using world-class performance, on scalable

technology platforms, and adopting an

operating environment that dovetails with your

existing desktop environment, is a commitment

you dare not ignore.

Embracing such a commitment will allow

you to deliver your organisation’s potential

to the level demanded by your customers

and your stakeholders.

> Where to go? What to do?

But does such an option exist? Yes, it does.

Unisys and Microsoft have been working

together to deliver on this potential since

1999, when the Unisys ES7000 Microsoft

mainframe, running Intel processors, using

Unisys Cellular Multiprocessing technology,

and running Microsoft Windows Datacenter

Server, was launched.

Today sees that potential delivered still

further, with the launch of Microsoft

Windows Server 2003, and extensions to

the ES7000 range upwards and downwards

– yet maintaining the benefits of scalability,

reliability and availability.

Unisys and Microsoft:Delivering on Potential

> Tomorrow’s enterprise future

Windows mainframes

Customers around the world have shown

that ES7000 servers are the ultimate systems for

standardising on Microsoft Windows.

They have discovered the benefits of

consolidating distributed Windows servers

onto fewer, larger servers. They are creating

adaptive IT infrastructures that dynamically

adapt to changing workload volumes.

And they are dramatically simplifying their

operations and reducing their costs, by

eliminating under-used server resources.

In short, with the ES7000 and Microsoft

enterprise operating systems, they are exploiting

mainframe power with server economy.

Microsoft Windows Server 2003 Enterprise

Edition, and Datacenter Edition, running on

Unisys ES7000 servers, increases productivity.

You can standardise your IT environment on

Windows from desktop to the data centre.

What does this mean to your business and

your IT infrastructure management? You can

deploy new applications and scale your Internet

infrastructure more quickly and easily. You save

on IT staff time and effort. Your end users are

more productive. Your customers experience

improved service.

Any Windows-based applications or database

that runs currently on any other Intel-baser

server will run on the ES7000. There are no

changes needed, no hidden costs in moving

platform. This is because ES7000 servers

are built with industry-standard components.

We’ve done this on the back of our mainframe

heritage (Unisys invented the commercial

digital mainframe, after all) using Cellular

MultiProcessing architecture. And we are now

extending the ES7000 range in both directions.

Distributed server environments are labour

intensive, costly and complex. Unisys

overcomes this barrier to business efficient and

customer service with Unisys Server Sentinel

and Application Sentinel – self-managing

technologies that deliver advanced management

services to the server and the application layers

of ES7000/Windows-based enterprises.

Unisys Server Sentinel software works with its

hardware and Windows operating system to

self-heal ES7000s. This preventative approach

drastically reduces the human intervention

needed to manage your data centre. It monitors

the system, alerts you when an event occurs

and can even repairs problems before you know

that they exit. It increases the entire system’s

availability, improves overall performance and

reduces the total cost of ownership.

> Where to go? What to do?

Unisys has now extended the potential still

further, with new additions to the ES7000 range.

The concept is deceptively simple: mainframe

building blocks, essentially 4-processor CMP

“mini-mainframes” that slide, on demand,

into frames to build increasing capability in a

scalable way. This scalability is seamless from

four to 32 processors. The headroom just

increased, and the costs just decreased.

> Supporting your decision

You’ve decided to build your IT infrastructure

with Microsoft Windows technology. Unisys

provides the infrastructure services that secure,

transform, support and manage your new

enterprise IT environment. The components,

applications the servers, mainframes, desktop

and mobile systems, networks, databases

and the people using this infrastructure are all

covered by these services. You’re enjoying the

maximum leverage from your investments and

decreasing the costs.

Unisys has more than 2,000 Microsoft Certified

Systems Engineers and Microsoft Certifies

Systems developers positioned around the

globe, with an aggressive training programme

that ensures the continued certification of

Unisys technical personnel.

Fold in the Unisys enterprise heritage, our

expertise in mission-critical, high-transaction

environments and systems integration, and

our two-decade collaboration with Microsoft,

and you can be sure that you’ve made the right

decision in choosing Unisys and Mirosoft for

your enterprise.

Contact Unisys on 1300 655 640.

www.unisys.com.au

10 MILLION USERS.60,100 INSTALLATIONS.1,500 PARTNERS.22 INDUSTRY SOLUTIONS.

Founded in 1972, SAP is the recognised

leader in providing collaborative business

solutions for all types of industries and for

every major market.

Headquartered in Walldorf, Germany, SAP

is the world’s largest inter-enterprise software

company, and the world’s third-largest

independent software supplier overall.

SAP employs over 28,900 people in more

than 50 countries. Our professionals are

dedicated to providing high-level customer

support and services.

SAP IN AUSTRALIA.

SAP Australia employs more than 350 people

and the company has over 370 customers across

major industries including the Public Sector,

Manufacturing, Mining, Retail & CPG, Utilities &

Telecommunications and Financial Services.

MYSAP BUSINESS SUITE.

SAP has leveraged our extensive experience to deliver mySAP Business Suite, the

definitive family of business solutions for today’s economy. Across most industries

Australian companies and government agencies rely on and use SAP’s mySAP

Business Suite suite of solutions and services to stay ahead of competition in the

e-business world. From employee portals to mobile business applications, the

mySAP Business Suite provides all the solutions and services companies need to

deliver substantial ROI. Whether you’re creating value by nurturing satisfied and

loyal customers through CRM or increasing efficiency between your production

and distribution networks through SCM, mySAP Business Suite will enable you to

leverage and maximise your existing IT investments. Empower, entice and retain

talented staff using mySAP HR and ensure your business goals are supported

by motivated, highly skilled and happy employees. Improving the bottom line is

the ultimate test of any business --and mySAP Financials provides an integrated

and powerful platform to assist in creating profitability and long-term value for

stakeholders and investors.

SAP AUSTRALIA CUSTOMERS INCLUDE:

Advantra Pty Limited, The Australia Postal Corporation, Australian Taxation

Office, AWB Limited, BHP Billiton Limited, Cable Accessories (Aust) Pty

Limited, Centrelink, Coles Myer Limited, Department of Defence, Department

of Immigration and Multicultural & Indigenous Affairs, George Weston Foods

Limited, Goodman Fielder Limited, Murray Goulburn Co-operative, Normandy

Mining Limited, Optus Communications Pty Limited, Paper Australia Pty Limited,

QNI Pty Limited, Rio Tinto Limited, 7-Eleven Stores Pty Limited, Sony Computer

Entertainment Limited, Telstra Corporation Limited, Transfield Services, Travelex

Limited, Village Roadshow Distributors Pty Limited, Westpac Banking Corporation

and WMC Resources Ltd.

SAP – 30 Yearsin the Businessof E-Business

WANT TO LEARN MORE? http://www.sap.com/australia

THE COMPREHENSIVE INTEGRATION AND APPLICATION PLATFORM FOR LOWER TOTAL COSTOF OWNERSHIP

E-business extends the reach of technology

beyond the enterprise. Mobile business,

browser-based access, and personalised

solutions across different systems demand

open, flexible, networked technology that

integrates multiple platforms.

But openness and flexibility aren’t enough.

Effective technology must be built for the

enterprise. It must deliver a coherent, scalable

architecture that can handle the complete range

of enterprise solutions across heterogeneous

systems and company boundaries.

That’s the power of SAP NetWeaver, the next

evolution of mySAP Technology. SAP NetWeaver

integrates people, information, and business

processes across technologies and organisations.

It brings together structured and unstructured

information, harmonising data formerly trapped

in multiple systems – with best-in-class business

intelligence, knowledge management, and master

data management.

What’s more, SAP NetWeaver embraces Internet standards

such as HTTP, XML, and Web services. Ensuring openness and

interoperability with Microsoft .NET and J2EE – IBM WebSphere

in particular. And enabling you to benefit from business solutions

tailored to meet your needs.

LAYING THE GROUNDWORKFOR TOMORROW

SAP NetWeaver is the comprehensive integration and

application platform. It leverages today’s IT investments –

and lays the groundwork for tomorrow’s innovative and

flexible cross-enterprise processes.

SAP NetWeaver is the foundation of SAP xApps and

mySAP Business Suite solutions. It’s also the enabler of

SAP Enterprise Services Architecture, which combines

the enterprise applications experience of SAP with the

flexibility of Web services and open technologies –

for complete and services-based business solutions.

SAP Netweaver

WANT TO LEARN MORE? http://www.sap.com/solutions/netweaver

mySAP ERP is the next-generation enterprise

resource planning (ERP) solution from SAP.

It has been designed to meet today’s changing

demands on ERP. While leveraging existing

IT assets, mySAP ERP allows companies to

regain active control of their whole

administration and operations environment

to increase efficiency and profitability. mySAP

ERP enables new levels of business process

and technology integration while laying

the foundation for incremental evolution of

the solution.

In the past, ERP systems were wholly designed

with an internal business focus; however, an

increasing number of companies are beginning

to transition their business processes to the

Web. Therefore, there is a growing requirement

for expandable ERP solutions that will allow

companies to collaborate on these processes

when dealing with external parties such as

customers and suppliers.

Powered by SAP NetWeaver, the comprehensive

integration and application platform, mySAP ERP

combines core ERP functionality with portal-based

collaboration across the extended enterprise.

mySAP ERP gives companies better control of

their assets as well as business processes such as

financial supply chain management, e-recruiting

and profitability assessments of employees,

departments and customers.

BUSINESS BENEFITS OF MYSAP ERP

New efficiencies in end-to-end business processes. Powered by SAP NetWeaver,

mySAP ERP expands the traditional ERP system to a truly collaborative

environment, accessible to the organization as well as authorized customers,

partners and suppliers. mySAP ERP effectively streamlines internal and external

business process from end-to-end while providing tight integration and

transparency of information.

Incremental upgrade path. mySAP ERP allows companies to upgrade in

incremental step as business demands and permits companies to upgrade by

simply adding business functionality as needed through ‘snap-on’ solutions such as

mySAP CRM, mySAP SRM, mySAP PLM and/or mySAP SCM.

Greater control of extended enterprise assets. mySAP ERP helps companies

gain greater control over extended enterprise assets, offering greater depth

and breadth of functionality, including consolidation, treasury, commission

management, corporate real estate and travel management - all outside of the

scope of competitor solutions.

Lower Total Cost of Ownership (TCO). mySAP ERP offers improved

performance plus greater resilience through the incorporation of SAP

NetWeaver. The solution is also fast and easy to deploy and offers flexible

upgrade options, which simplifies implementation and upgrades and reduces total

cost of ownership.

In addition, SAP helps organisations to protect current IT investments by making

solutions that are interoperable with third-party technologies, such as J2EE and

Microsoft.NET. Since mySAP ERP is based on SAP NetWeaver, it is designed to

be fully interoperable with all major Web service and enables organisations to

conduct all ERP business processes both within and outside of the organisation.

mySAP ERP

WANT TO LEARN MORE? http://www.sap.com/solutions/erp

DESIGNED TO MEET THE NEEDS OF SMALL TO MIDSIZE BUSINESSES TODAY. SCALABLE TO FUEL THEIR GROWTH TOMORROW.

Small and midsize businesses have unique needs.

They require a cost-effective solution that can be

up and running quickly – and that will continue to

meet their needs as the business grows.

That’s why we created SAP Smart Business

Solutions – solutions specifically designed

for companies in the small and midsize business

(SMB) marketplace.

SOLUTIONS FOR SMARTCOMPANIES WORLDWIDE

Nearly half of all SAP installations are in organisations with

annual revenues under $200 million. And an increasing number

of growing companies around the world are taking advantage

of SAP Smart Business Solutions.

SAP Business One – This simple yet powerful solution can meet

your common business needs, covering accounting, reporting,

logistics, sale force automation, and more. It is designed for small

companies that require less complex industry-specific functionality

from their IT solutions.

mySAP All-in-One – These cost-effective, turnkey solutions come

pre-packaged to meet the needs of your organisation, and can

be fine-tuned to perform in your industry. They are designed for

companies that require a high degree of industry-specific functionality.

SAP Smart BusinessSolutions

WANT TO LEARN MORE? http://www.sap.com/solutions/smb

NEW YORK, NY – Nov. 7, 2002 – SAP AG

(NYSE: SAP) today announced that mySAP™

Customer Relationship Management (mySAP

CRM) is among the first applications to run on

the new Microsoft® Windows® XP Tablet PC

Edition operating system. The Tablet PC – a

mobile device that enables digital pen input,

handwriting and speech recognition, and grab-

and-go functionality – is one of several mobile

devices SAP supports to provide customers with

integrated business operations regardless of user

location. SAP demonstrated the mobile sales and

mobile service capabilities of mySAP CRM on the

Tablet PC during the Microsoft product launch

event held in New York City on November 7.

SAP has integrated the innovative Tablet PC

features on the Windows XP operating system

into mySAP CRM, creating empowering tools for

mobile workforces. By navigating and handwriting

with a digital pen, users of mySAP CRM can

more quickly and easily edit product data, create

and finalize orders, collect digital signatures, and

generate order confirmations from remote

locations. These and other Tablet PC capabilities

will be included as standard in the next version

of mySAP CRM, scheduled for release in early

summer 2003.

“The ability to run mySAP CRM on the Microsoft Tablet PC supports SAP’s

strategy to integrate mobile capabilities into SAP solutions and give our

customers the information and tools they need to execute successful field

operations and increase customer satisfaction,” said Peter Zencke, executive

board member of SAP.

“Due to SAP’s strong relationship with Microsoft, we worked closely together to

integrate and readily demonstrate powerful functionality for mySAP CRM at the

Tablet PC launch.”

“We are pleased that SAP will be leveraging the ink-enabled features in Windows

XP Tablet PC Edition for their mySAP CRM solution,” said Alexandra Loeb, vice

president of the Tablet PC division at Microsoft Corp. “The result will be a more

flexible solution which will help sales professionals to access the information they

need to deliver the best possible service to their customers.”

SAP Showcases Mobile Sales and Service Functionalityfor Tablet PC

WANT TO LEARN MORE? http://www.sap.com/solutions/crm

Simply SmarterToday’s competitive business environment demands that IT managers run

their organisations leaner, faster and smarter – with fewer people and

lower costs. This requires greater productivity and increased efficiency.

And IT solutions that deliver results straight to the bottom line – the kind

of IT solutions you find at Dell.

Dell Enterprise solutions leverage industry-standard technology.

As industry-standard platforms are more scalable, flexible, stable,

available and easier to manage than proprietary ones they are the

smarter way to go.

Dell Enterprise solutions focus on four key strengths: The Dell Business

Model, Leadership Products, Flexible Services, and Total Value.

The Dell Business Model –Simply More DirectThe Dell direct model simplifies every facet of the enterprise

– from product manufacturing and deployment to service,

maintenance and training.

Dell offers customer-based solutions. Not only are Enterprise products

built specifically to individual customer requirements but dedicated

teams deal directly with our customers. Being global we are where

you need us to be. And Dell continues to be the only company to

consistently deliver these benefits over time.

Server and Storage ConsolidationOrganisations today are required to do more with less. Data is growing

exponentially, and the cost of downtime can reach millions of dollars per

hour. Through Dell servers and storage, you can consolidate your server

and storage resources – improving your bottom line and providing the

availability and scalability you need.

Return on Investment (ROI)Analyst ToolsThe Dell Consolidation ROI

Analyst Tools can help you

evaluate the impact of

consolidating your server

and storage environment,

or migrating from proprietary UNIX

platforms to Dell’s Intel architecture. You and your Dell Account

Manager work together to enter information about your organization,

assess risks and develop a comprehensive analysis. The ROI Analyst

Tools also allow you to customize the business solution for your

environment, providing you with an in-depth executive summary

of key financial data and ROI analysis.

High Availability ClustersDell can create reliable, customisable, easy-to-manage high-availability

cluster solutions. By eliminating single points of failure, Dell clusters

help assure that end users always have access to a working system.

The solution consists of clustered systems, or nodes, linked by a private

Local Area Network (LAN). When a system goes offline, its data and

applications are automatically transferred to a functioning system,

resulting in optimum availability.

High Performance Computing Clusters (HPCC)Dell HPCC solutions put cutting-edge performance and speed at

your fingertips easily and for a fraction of the cost of other solutions.

Through a combination of industry-standard hardware, the most

advanced processor technology and excellent service and support,

Dell provides an end-to-end HPCC solution tailored to meet the

challenges of your high-performance environment. Our comprehensive

lines of processor-based servers, robust storage and high-bandwidth

networking tools allow you to build a fast, flexible and reliable cluster

solution that is easy to manage.

SIMPLE SMART DIRECT

Dell Enterprise Solutions, Products and Services

Leadership ProductsEnterprise Strength, Industry Standards

Dell offers a complete portfolio to drive down costs and help ensure

interoperability. Each product adheres to the highest levels of quality

and reliability through rigorous engineering, manufacturing and testing

processes. Dell’s industry-standard products are continuously recognised

by Technology Business Research (TBR) as an industry leader in enterprise

product quality and have been number one in Intel-based server satisfaction

rankings for 19 out of the last 20 quarters.

In addition, through internal research and development, and by utilising

collaborative partnerships with leaders in standards-based technology,

Dell strive to deliver the best industry-standard products for your enterprise.

A. The Advantages Stack Up

Dell PowerEdge Rack Servers

Dell PowerEdge rack servers help you make the most of your available

space. By stacking your servers instead of spreading them, you save

valuable enterprise real estate. And when real estate costs go down, real

IT value goes up. Dell PowerEdge rack servers are ideal for everything

from thin-client computing and high performance clusters to datacenters,

intranets and e-mail. And to help you maximise your available space, Dell

offers a full range of racks with enclosures for up to 42 Dell PowerEdge

servers and up to 14 Dell PowerVault storage systems.

B. Towers of Power

Dell PowerEdge Tower Servers

With a full line of configurations – from basic to high-end – Dell

PowerEdge tower servers provide the flexibility and availability your

enterprise needs. These servers are powerful and offer a range of useful

features, such as hot-pluggable drives, tool-less chassis, multiple PCI slots

and high-performance Intel processors. And because Dell PowerEdge

tower servers leverage industry-standard technology and the efficiency

of the direct model, you’re assured of receiving the right product at the

right price.

C. We Put Great Ideas in Storage

Dell EMC SAN Storage

By partnering with EMC, Dell underscores its commitment to provide

the best storage value in the industry. The Dell/EMC storage line is a

comprehensive portfolio of hardware, software and services designed to

protect your vital information. This partnership means that not only do you

get great products, you also get the combined benefits of Dell and EMC

best practices. It’s a simple idea, but a powerful one – collaborating with

the industry leader to deliver end-to-end solutions more efficiently and

affordably. And nobody does it as well as Dell.

D. Highly Available andPowerful Storage

A Dell/EMC Storage Area Network (SAN) can give you incredible

flexibility to meet your need for fast, continuous and secure access to

critical data and can provide dynamic scalability with tools that make it

easy to manage.

E. Flexible, Dependable, Affordable

Dell PowerVault NAS Servers

Dell PowerVault Network Attached Storage (NAS) solutions help simplify

your storage environment. They are designed to provide great flexibility by

making centralized storage accessible across the local area network (LAN).

NAS servers are self-contained, intelligent devices that attach directly

to your existing LAN. A file system is located and managed directly on

the NAS device, and data is transferred to clients over industry-standard

network protocols (TCP/IP) using industry-standard file-sharing protocols

(SMB/CIFS, NCP, NFS, AFP or HTTP). These flexible, multi-platform devices

can be easily and seamlessly integrated into your network, providing a

dependable and affordable way to back up your critical data.

F. To Move Forward, Simply Back Up

Dell PowerVault Tape Backup Products

Dell PowerVault tape backup products have been designed to provide

the power you need to back up large amounts of data, the simplicity to

easily manage your backups, or restores, and the investment protection

you require as you grow your environment.

The PowerVault tape backup family includes internal and external tape

drives, tape autoloaders to automate the backup process, and tape

libraries to allow for unattended backup and recovery. Regardless of

your backup architecture, Dell can provide solutions for direct attached,

LAN attached or SAN backup to help shrink your backup window and

improve application and data availability.

G. The Switch is On to Dell

Dell PowerConnect Managed Switches

Dell PowerConnect managed switches are based on industry standards,

so they can be seamlessly integrated into your network and provide your

enterprise with impressive new price/performance levels.

Dell Services

Services Designed with You in Mind

Dell services are flexible and modular. They are available throughout

the lifecycle of an enterprise solution, whether it is pre-sales consulting,

deployment, maintenance or asset disposition. Dell partner best-in-class

service providers to extend their services and support offering.

By leveraging the principles of our direct model — flexibility, low

cost and a single point of accountability — Dell Services can provide

you with fast, effective and affordable service offerings. With 6,700

technical support specialists and access to over 50,000 field service

technicians operating in over 170 countries, its no wonder that Dell has

been ranked number one hardware vendor for services and support for

the last eight out of nine quarters. Total Cost of Ownership

Total Value: Minimise TCO, Maximise ROI

Dell industry-standard systems can help lower your TCO because

industry-standard technology simply costs less than proprietary

technology. Dell also provides the instrumentation to deploy, manage

and maintain your servers. Dell’s broad portfolio of customer-relevant

support also helps decrease downtimes, increase performance and

reduce deployment times for lower TCO. This dedication to providing

the best value possible at each stage of the product lifecycle enables

Dell to improve your organisation’s ROI. Now, and for years to come.

Dell/Microsoft Alliance – A Powerful Alliance at Work For YouWhether you’re looking for support in deployment planning, customised

solutions, or installation services, Dell and Microsoft are ready to meet

those needs:

• Joint testing to help assure performance, reliability, and total systems

integration.

• A global service and support network to help maximise

your productivity.

• Aggressive pricing on complete customized packaged solutions.

• Flexible licensing and pricing on a wide range of Microsoft products.

Microsoft Windows Server FamilyBuilding on the strengths of the Microsoft Windows 2000 Server Family

– including Microsoft Windows 2000 Server, Microsoft Windows 2000

Advanced Server and Microsoft Windows 2000 Datacenter Server – Dell

delivers Windows server operating systems integrated with our industry-

standard PowerEdge server platforms. Not only does Dell offer new,

certified Microsoft Windows 2000 Server systems, but we also provide

Infrastructure Migration Services and tools to help organisations assess and

upgrade their current infrastructure.

Microsoft ExchangeDell is one of the leading companies powering Microsoft Exchange

Servers. As partners, Dell and Microsoft jointly develop and test highly-

scalable messaging and collaboration solutions based on Exchange

2000 and Dell PowerEdge servers and Dell/EMC and PowerVault

storage. In fact, Dell runs its own messaging and infrastructure on

Exchange 2000. Dell offers the same messaging/collaboration

technology customised and delivered to your organisation. The Dell

direct model delivers high value industry-standard solutions, allowing

flexibility, while optimising your ROI.

Microsoft SQLDell and Microsoft work together building and testing solutions to meet

the most demanding requirements. The Microsoft SQL product team

has selected Dell PowerEdge servers and Dell/EMC and PowerVault

storage systems as the platforms of choice for testing and validating the

scalability of SQL Server. Dell PowerEdge servers are consistently ranked

among the top in the TPC-C price/performance benchmarks. Together,

Dell and Microsoft SQL Server 2000 solutions provide our customers

with powerful value for database solutions that help deliver high-value,

industry-standard solutions and flexibility, optimising your ROI.

CASE STUDIES

Rackspace Managed Hosting Case Study

Case Study Overview:

Rackspace Managed Hosting stands out in the hosting market. Founded

in 1998 on the premise that Web hosting requires great service as

well as great servers, Rackspace has thrived, achieving profitability in

January 2001, while other players have wilted. Rackspace entrusts its

most mission-critical corporate accounts to Dell PowerEdgeTM servers

based on the new Intel® XeonTM processor. Dell’s cutting-edge server

technology, sophisticated server management tools, excellent

price/performance, and broad portfolio of services have compelled

Rackspace to move more of its data centre infrastructure to Dell.

Challenge:

The challenge was to keep pace with a Web hosting company

expanding at a rate of 500 new servers per month. Find a vendor

that knows enterprise computing and can provide advanced server

management capabilities and next-generation server technology.

Make sure server price/performance enhances corporate profitability.

Solution:

Their Dell solution: Deploy Rackspace’s Intensive HostingTM enterprise

customers onto Dell PowerEdge servers based on the Intel Xeon

processor. Use Dell OpenManageTM server management tools to

manage Dell servers spread over three data centers containing more

than 6,500 servers. Microsoft Windows 2000 Server software

provides best-of-breed monitoring tools and rock-solid stability.

Benefit:

Dell consulting, support, and financial services match Rackspace’s own

commitment to Fanatical SupportTM

Windows Server 2003 Improves Competitiveness

As a member of Microsoft’s Rapid Adoption Program, Rackspace has

already upgraded its infrastructure to Windows Server 2003 with

Internet Information Server (IIS) version 6.0. “We need to move to the

latest technology to stay ahead of the competition,” explains Engates.

“In the long run, we anticipate that Windows Server 2003 is going to

give us easier administration and higher reliability. Developer features

such as Common Language Runtime and object-oriented development

will help save us time to market and ease development hurdles. Having

the latest technology also makes us more appealing to prospective

customers.” Windows Server 2003 has been designed and rewritten

from the ground up to provide high dependability, better memory

utilisation, improved security, easy administration, easy and more

powerful clustering, and robust Active Directory features. New Active

Directory features include group policy administration, flexible domain

naming and renaming and easy server encryption.

Partners in Pushing Enterprise Computing

Rackspace views Dell as an able ally in its effort to push

enterprise computing to new performance and availability highs

and new price/performance lows. Its Dell PowerEdge 2650 and

6650 systems already deliver five-nines availability, redundant

fans and power supplies, and Dell OpenManage management

capabilities. “We’re really impressed with Dell’s commitment to

the enterprise server market,” Moorman says. “We’ve become

evangelists for Dell. We feel like we are tackling the server

market together.”

Monster.com Case StudyCase Study Overview:

Monster.com is the #1 job search site on the Web. The company has

grown steadily since its inception in the early 1990s, and the recent

economic downturn has meant even more traffic for Monster. Even in the

face of explosive growth, Monster.com continues to deliver fast response

times, a steady stream of innovative features, and healthy profitability.

The secret? A technology infrastructure based on Dell PowerEdge

servers and Microsoft software. This flexible, cost-effective platform

helps Monster.com keep up with rapid growth, absorb swings in traffic

volume, achieve nearly 100 percent availability, and quickly integrate

acquisitions – all while maintaining one of the fattest bottom lines on

the Internet.

Challenge:

Keep up with rapid growth and sudden traffic spikes while keeping IT

costs in check. Provide sufficient performance for differentiating features

and enable rapid deployment of new capabilities. Help ensure high

uptime for a mission-critical site with global accessibility.

Solution:

Replace RISC-based servers with Intel architecture-based Dell PowerEdge

servers running the Microsoft Windows 2000 operating system.

Implement SQL Server 2000 for the database and Active Server Pages

and Microsoft Internet Information Server for Web server software.

Benefit:

An all-Dell infrastructure helps deliver the performance needed to handle

approximately 30 million page-views a day, the scalability to handle

sudden traffic spikes, the flexibility to quickly deliver new features, and

the cost-effectiveness to contribute to consistent profitability.

TMP Worldwide is currently testing Windows Server 2003 and

plans to gradually transition all of its sites to the new operating

system. “We want a unified profile for all of the Monster

products and the TMP products and right now they’re on different

platforms,” says Brian Farrey, President of TMP Technologies. “We

want a global login and Windows Server 2003 will help provide

that.” Down the road, as 64-bit applications become more broadly

available, Monster.com will probably deploy Intel Itanium™ two

processor-based servers from Dell. In the meantime, Monster.com

just purchased another $2M worth of Intel Xeon processor-based

Dell PowerEdge servers to keep growing and serving millions of

job seekers and employers around the world.

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