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Intel Intel Research Research www.intel.com/research Proactive Displays & the Experience UbiComp Project Joe McCarthy Joe McCarthy Intel Research Seattle Intel Research Seattle
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Page 1: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

IntelIntel Research Research www.intel.com/research

Proactive Displays& the Experience UbiComp Project

Proactive Displays& the Experience UbiComp Project

Joe McCarthyJoe McCarthy

Intel Research SeattleIntel Research Seattle

Page 2: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

2www.intel.com/researchIntelIntel Research Research

Exploratory ResearchThe model of Intel ResearchExploratory Research

The model of Intel ResearchSamplingSampling

University University GrantsGrants

& & LabletsLablets

DetectionDetectionDiscontinuity?Discontinuity?

Build Prototypes &Build Prototypes &Systems PerspectiveSystems Perspective

StrategicStrategicDecisionDecision

Research AmplificationResearch Amplification

Lablet ProjectsLablet Projects

Internal Research ProjectsInternal Research Projects

GrantsGrants

Tech DevelopmentTech Development

Intel CapitalIntel Capital

New New RoadmapRoadmap

ConcurrentConcurrentResearchResearch

Page 3: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

3www.intel.com/researchIntelIntel Research Research

Intel Research LabletsIntel Research Lablets

Page 4: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

4www.intel.com/researchIntelIntel Research Research

Living LabsLiving Labs LaboratoryLaboratory

““a place equipped for experimental study in a sciencea place equipped for experimental study in a science or for testing and analysis” (Merriam-Webster) or for testing and analysis” (Merriam-Webster)

Often carefully instrumented and controlledOften carefully instrumented and controlled

Living Laboratory: variations on a themeLiving Laboratory: variations on a theme Version 1: “Walk the talk”Version 1: “Walk the talk”

Experimenters as participant-observers within the labExperimenters as participant-observers within the lab

Version 2: “Bring the mountain to Mohammed”Version 2: “Bring the mountain to Mohammed” Deploy for use by others in real-world settings outside the labDeploy for use by others in real-world settings outside the lab

Version 3: Version 3: The laboratory The laboratory isis a living organism a living organism

Living Labs @ UCSD:Living Labs @ UCSD:

Page 5: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

5www.intel.com/researchIntelIntel Research Research

Living Labs @ Intel ResearchLiving Labs @ Intel Research PlanetLabPlanetLab: An open platform for developing, : An open platform for developing,

deploying and accessing planetary-scale servicesdeploying and accessing planetary-scale services 150 sites, 20 countries, 450 research projects150 sites, 20 countries, 450 research projects www.planet-lab.orgwww.planet-lab.org

Page 6: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

6www.intel.com/researchIntelIntel Research Research

Living Labs @ Intel ResearchLiving Labs @ Intel Research Wireless Sensor Nets (Motes)Wireless Sensor Nets (Motes): embedded chips : embedded chips

and sensing devices integrated into objects and and sensing devices integrated into objects and locations that are part of our daily liveslocations that are part of our daily lives Great Duck IslandGreat Duck Island

www.greatduckisland.netwww.greatduckisland.net

Wireless VineyardsWireless Vineyards http://www.intel.com/labs/features/rs01031.htmhttp://www.intel.com/labs/features/rs01031.htm

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7www.intel.com/researchIntelIntel Research Research

Living Labs @ Intel ResearchLiving Labs @ Intel Research Place LabPlace Lab: An open platform for making privacy-: An open platform for making privacy-

observant, location-enhanced web services available observant, location-enhanced web services available in a wide variety of daily, real-world, situationsin a wide variety of daily, real-world, situations www.placelab.org www.placelab.org

Extending Extending ActiveCampusActiveCampus to new areas and communities to new areas and communities Bill Griswold (CSE), Bill Griswold (CSE), et alet al.. activecampus.ucsd.eduactivecampus.ucsd.edu

Page 8: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

8www.intel.com/researchIntelIntel Research Research

Living Labs @ a ConferenceLiving Labs @ a Conference

AutoSpeakerID Ticket2Talk Neighborhood Window

Proactive Displays & The Experience UbiComp Project

Page 9: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

9www.intel.com/researchIntelIntel Research Research

Displays in Context(s)Displays in Context(s)

Page 10: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

10www.intel.com/researchIntelIntel Research Research

Proactive DisplaysProactive Displays Displays + sensors (+ algorithms + policies + …)Displays + sensors (+ algorithms + policies + …)

sensesense & & respondrespond appropriatelyappropriately to the to the peoplepeople & & activitiesactivities taking place nearby taking place nearby

Issues:Issues: Context(s)Context(s)

Where should they go?Where should they go?

Content Content What should they show?What should they show?

Interaction modelsInteraction models How will they know?How will they know?

Page 11: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

11www.intel.com/researchIntelIntel Research Research

Proactive Displays in the Large

Proactive Displays in the Large

Sunset @ 200MHz (PARC)

Love Board (Hachiko Crossing)

Page 12: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

12www.intel.com/researchIntelIntel Research Research

Proactive Displays in the Large

Proactive Displays in the Large

Alaris E-boards(www.alaris.net)

Page 13: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

13www.intel.com/researchIntelIntel Research Research

Proactive Displaysin the Small

Proactive Displaysin the Small

Convergence of Motes & DisplaysConvergence of Motes & Displays Mote processor + radio + LCDMote processor + radio + LCD Ultra low powerUltra low power Future: bi-stable, color, reflective displaysFuture: bi-stable, color, reflective displays

Page 14: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

14www.intel.com/researchIntelIntel Research Research

Proactive Displays ResearchProactive Displays Research GoalsGoals

Technology-mediated Interactions:Technology-mediated Interactions: Explore how proactive displays can create, maintain or enhance Explore how proactive displays can create, maintain or enhance

relationships among people that are nearby relationships among people that are nearby

Living Lab(s):Living Lab(s): Design, build, deploy, & evaluate a suite of applications for public, Design, build, deploy, & evaluate a suite of applications for public,

real-world settingsreal-world settings

Calm Technology: Calm Technology: Minimally intrusive, leverage existing practices (& devices, …)Minimally intrusive, leverage existing practices (& devices, …)

Page 15: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

15www.intel.com/researchIntelIntel Research Research

Experience UbiComp ProjectExperience UbiComp Project Desire for Desire for mutual revelationmutual revelation

show & tell about you & your work;show & tell about you & your work; learn about others & their worklearn about others & their work

Restricted Restricted contextscontexts Paper / panel sessionsPaper / panel sessions Demo / poster sessionsDemo / poster sessions Reception / breaksReception / breaks

Available Available contentcontent Explicit: registration info Explicit: registration info Implicit: homepage data miningImplicit: homepage data mining

InteractionInteraction Register, activate and wear tags during the conferenceRegister, activate and wear tags during the conference Opt out at any time (delete profile, discard tag)Opt out at any time (delete profile, discard tag)

Page 16: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

16www.intel.com/researchIntelIntel Research Research

RegistrationRegistration

Page 17: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

17www.intel.com/researchIntelIntel Research Research

ActivationActivation

Page 18: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

18www.intel.com/researchIntelIntel Research Research

Experience!Experience!

Page 19: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

19www.intel.com/researchIntelIntel Research Research

NeighborhoodWindow

Ticket2Talk

Kiosk

AutoSpeakerID

Page 20: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

20www.intel.com/researchIntelIntel Research Research

AutoSpeakerIDAutoSpeakerID Keynote/Paper/Panel Q&A “augmentation”Keynote/Paper/Panel Q&A “augmentation”

RFID: antenna (microphone), tag (badge)RFID: antenna (microphone), tag (badge) Display photo, name, affiliationDisplay photo, name, affiliation Visual augmentation of common [oral] practiceVisual augmentation of common [oral] practice

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21www.intel.com/researchIntelIntel Research Research

AutoSpeakerIDAutoSpeakerID

Page 22: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

22www.intel.com/researchIntelIntel Research Research

Ticket2TalkTicket2Talk Coffee BreakCoffee Break

ExplicitlyExplicitly provided content provided content SingleSingle person (at a time) person (at a time)

Page 23: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

23www.intel.com/researchIntelIntel Research Research

Ticket2TalkTicket2Talk

Page 24: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

24www.intel.com/researchIntelIntel Research Research

Ticket2TalkTicket2Talk Queue Management: balancing freshness & fairnessQueue Management: balancing freshness & fairness

Tag recency: +Tag recency: + Ticket recency: -Ticket recency: - Minimize thrashing Minimize thrashing 5 seconds of fame5 seconds of fame

NumTickets

terTicketCounNumTicketsw

iodTimeOutPer

agSeenTimeSinceTiodTimeOutPerwP

i

ii

,min2

1

Page 25: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

25www.intel.com/researchIntelIntel Research Research

Neighborhood WindowNeighborhood Window Demonstrations & Poster SessionDemonstrations & Poster Session

ImplicitImplicit content (mined from homepages) content (mined from homepages) GroupsGroups of people (& their words / phrases) of people (& their words / phrases)

Page 26: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

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27www.intel.com/researchIntelIntel Research Research

Neighborhood WindowNeighborhood Window TouchGraph visualization toolTouchGraph visualization tool

People (picture, name)People (picture, name) Words from homepages (and/or interests)Words from homepages (and/or interests)

N “unique” words (TFIDF)N “unique” words (TFIDF) 2(N–1) “shared” words2(N–1) “shared” words

CrawlingCrawling Only within domainOnly within domain Issues: frames, size, languageIssues: frames, size, language

PhrasesPhrases NP = [adjective]* noun+ [PP]*NP = [adjective]* noun+ [PP]* PP = preposition NPPP = preposition NP

Page 28: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

28www.intel.com/researchIntelIntel Research Research

EvaluationEvaluation Survey (as of Nov. 6, 2003)Survey (as of Nov. 6, 2003)

500 attendees500 attendees 250 participants (50%)250 participants (50%) 94 respondents (61 were participants)94 respondents (61 were participants)

PositivePositive NegativeNegative No Impact / NRNo Impact / NR

AutoSpeakerIDAutoSpeakerID 7171 1010 1313

Ticket2TalkTicket2Talk 3939 33 5252

Neighborhood Neighborhood WindowWindow

2121 22 7171

Page 29: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

29www.intel.com/researchIntelIntel Research Research

ExperiencesExperiences AutoSpeakerIDAutoSpeakerID

50% of questioners’ tags detected50% of questioners’ tags detected Introductions: oral only, visual only, visual + oralIntroductions: oral only, visual only, visual + oral Spelling, intelligibility (international conference)Spelling, intelligibility (international conference) Liberties taken with pictures, names and/or affiliationsLiberties taken with pictures, names and/or affiliations

““I’m the real Trevor!”, “University of Tigger”I’m the real Trevor!”, “University of Tigger”

Ticket2TalkTicket2Talk Conversations, awareness about new & oldConversations, awareness about new & old

Amarone, Kiteboarding, PLAY StudioAmarone, Kiteboarding, PLAY Studio ““Who’s Ken Anderson?!”Who’s Ken Anderson?!”

Neighborhood WindowNeighborhood Window Similar to T2T, though more of a novelty factor (and more noise)Similar to T2T, though more of a novelty factor (and more noise)

Common acquaintancesCommon acquaintances ““red bishops”, Death Valleyred bishops”, Death Valley

Page 30: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

30www.intel.com/researchIntelIntel Research Research

Lessons LearnedLessons Learned Prepare for failuresPrepare for failures

Networking issuesNetworking issues

Prepare for successPrepare for success No kiosks like more kiosks (5% vs. 50% vs. 95%)No kiosks like more kiosks (5% vs. 50% vs. 95%)

Don’t be overprotectiveDon’t be overprotective Expect unanticipated uses … within limitsExpect unanticipated uses … within limits

Design for noiseDesign for noise Expect noise, leverage it in the designExpect noise, leverage it in the design

Limits of “informed consent”Limits of “informed consent” Conflict between statistical paradigm and UI paradigmConflict between statistical paradigm and UI paradigm

Page 31: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

31www.intel.com/researchIntelIntel Research Research

Future WorkFuture Work Conference appsConference apps

ASID: additional sensor (floor mat)ASID: additional sensor (floor mat) T2T: queue managementT2T: queue management NW: mining algorithmsNW: mining algorithms

New contexts (or living labs)New contexts (or living labs) ““Third” placesThird” places Coffee shop, campus commonsCoffee shop, campus commons

Additional sources of contentAdditional sources of content Bluetooth (phones, Personal Server)Bluetooth (phones, Personal Server) WiFi (laptops, Place Lab)WiFi (laptops, Place Lab) Blogs, wishlists, playlists, …Blogs, wishlists, playlists, …

VisualizationsVisualizations Abstract / generativeAbstract / generative WebCollage, Emotional MapWebCollage, Emotional Map

Page 32: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

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The risks & rewards of Living Labs

The risks & rewards of Living Labs

Outside the labOutside the lab Uncontrolled conditions, multiple potential failure pointsUncontrolled conditions, multiple potential failure points More realistic scenarios of useMore realistic scenarios of use

Outside participantsOutside participants Value propositions, usability, safetyValue propositions, usability, safety More realistic usageMore realistic usage

On the wholeOn the whole Not a replacement for carefully controlled experimentationNot a replacement for carefully controlled experimentation Necessary for exploring community-oriented technologiesNecessary for exploring community-oriented technologies

… … and many other technologies as welland many other technologies as well

Page 33: Intel Research  Proactive Displays & the Experience UbiComp Project Joe McCarthy Intel Research Seattle.

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For more informationFor more information Joe McCarthyJoe McCarthy

[email protected] [email protected] seattleweb.intel-reseach.net/people/mccarthyseattleweb.intel-reseach.net/people/mccarthy

Proactive DisplaysProactive Displays www.proactivedisplays.orgwww.proactivedisplays.org

UbiCompUbiComp www.ubicomp.orgwww.ubicomp.org

Intel ResearchIntel Research www.intel.com/researchwww.intel.com/research

Thanks! … Questions?


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