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Albany, NY 518.435.0800 Rochester, NY 585.475.0670 Syracuse, NY 315.870.0198 Burlington, VT 800.934.4790 Danbury, CT 845.863.6205 EXPERIENCE THE DIFFERENCE YOURSELF. visit us at smp-corp.com, or call 800.934.4790. Our Professional and Managed Services have been tested and proven to succeed. We are so sure you will love the results you get from our Services that we stand fully behind our work. All business transacts on the network and all technology communicates on the network. SMP Intelligence Services transforms unstructured packets into structured wire data, and presents that information—in real-time—for all teams to explore and visualize. SMP Intelligence Services offers: • Proactive monitoring: Correlate performance across all tiers of your environment, on-premises and in the cloud. • Optimization and continuous improvement: Make decisions about your IT infrastructure based on data, not assumptions. • Pervasive security monitoring and compliance: Detect anomalies based on real-time observed behavior. • Business and operations analytics: Extract and analyze metrics for real- time operational intelligence. This is a customizable service with an intuitive UI, global search, shareable dashboards, and simplified workflows. Real-Time Data Analytics for your Business Critical Applications SMP Intelligence Services’ proactive monitoring techniques gives you visability into : Critical Applications • Packaged software applications such as Oracle, Citrix, and Microsoft • Cisco Unified Communications and Contact Center • Manufacturing, retail, healthcare, and other consumer web portals • Multi-vendor video platforms such as Cisco, Zoom, Skype, Polycom VDI and Application Virtualization • Best-in-class monitoring for Citrix and VMware environments • User Experience: load time, platform, W3C • Applications: launches, load time, user activity Application Network Services • Databases: transactions, errors, queries • Storage: read/write, transactions, files • Networks: L2-L7, latency, flow records • Servers: client/server activity, process time, URIs Security and Compliance • Track compliance with privacy and security regulations such as PCI • Support compliance audits with automatically generated reports • Award-winning ransomware detection Intelligence Services SMP Intelligence Services will help you to understand when, where and how to best invest your IT budget to control costs. As well as, help you identify opportunities for optimization and remediation issues.
