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Intentional MentoringLearning and Connecting for Professional Evolution
Teresa L. Penbrooke, PhD, MAOM, CPRE
www.GPRED.org www.GreenPlayllc.com 2
Today’s GoalsToday’s Goals
Exploring steps to develop a culture of organizational mentoring
Applying a Mentor Model to connect mentors and mentees
Identifying core competencies for executive leadership and professional mission
Creating strategies, steps, and a plan for personal and professional mentoring engagement
Exploring steps to develop a culture of organizational mentoring
Applying a Mentor Model to connect mentors and mentees
Identifying core competencies for executive leadership and professional mission
Creating strategies, steps, and a plan for personal and professional mentoring engagement
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Change and InnovationChange and Innovation
• Change can be scary but important• Risk adverse vs. risk takers• Culture to support innovation
• Recruitment, appraisal, and recognition
• Involve employees to create alignment• Really good employees like working for a forward
thinking agency
• Change can be scary but important• Risk adverse vs. risk takers• Culture to support innovation
• Recruitment, appraisal, and recognition
• Involve employees to create alignment• Really good employees like working for a forward
thinking agency
Change is the only
constant
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LeadHERship is ChangingLeadHERship is Changing
Retiring employees possess critical institutional knowledge
Learning to be ready Leaving a legacy
Retiring employees possess critical institutional knowledge
Learning to be ready Leaving a legacy
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How people typically learn in their professionHow people typically learn in their profession
Inzer, L.D. & Crawford, C.B. (2005). A review of formal and informal mentoring: Processes, problems, and design. Journal of Leadership Education. 4:1, pp. 31-50.
Inzer, L.D. & Crawford, C.B. (2005). A review of formal and informal mentoring: Processes, problems, and design. Journal of Leadership Education. 4:1, pp. 31-50.
• 95% - Formal in-house training • 83% - Teams • 79% - Formal off-site training • 71% - Coaching or mentoring • 71% - University programs • 69% - Continuous improvement • 66% - Individual development plans • 58% - Feedback • 55% - Best practices • 42% - Job rotation • 38% - Focus groups • 18% - Quality circles • 12% - Other
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Developing your own styleDeveloping your own style
Personal and Professional Path
Lifelong Learning Focus
Intentional Plan
Personal and Professional Path
Lifelong Learning Focus
Intentional Plan
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Quick ExerciseQuick Exercise
How do you develop leaders in your agency?
How do you prepare for leadership succession planning in your agency?
Do you have a mentor?
Are you or do you want to be a mentor?
How do you develop leaders in your agency?
How do you prepare for leadership succession planning in your agency?
Do you have a mentor?
Are you or do you want to be a mentor?
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CONSIDERATIONS for Mentorship
CONSIDERATIONS for Mentorship
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Trees grow better when planted in a forest than an open field.
Trees grow better when planted in a forest than an open field.
Their roots can follow the intricate pathways created by the trees before them.
Their roots can follow the intricate pathways created by the trees before them.
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Learner-Centered Mentoring Paradigm
Learner-Centered Mentoring Paradigm
Customized to Experiences The Mentor’s and Mentee’s
JourneyPreparing
Negotiating
Enabling
Closing
Customized to Experiences The Mentor’s and Mentee’s
JourneyPreparing
Negotiating
Enabling
Closing
Dependence
Independence
Interdependence
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Steps to Consider for Creating a Culture of Organizational Mentoring Steps to Consider for Creating a Culture of Organizational Mentoring
1. Identify the skills and wisdom needed
2. Establish two-way, cross-generational mentoring
3. Support informal mentoring4. Offer flexible mentorship
programs for all ages5. Encourage external mentors6. Keep it democratic
1. Identify the skills and wisdom needed
2. Establish two-way, cross-generational mentoring
3. Support informal mentoring4. Offer flexible mentorship
programs for all ages5. Encourage external mentors6. Keep it democratic
Martinuzzi, B. (n.d.). 9 Tips for Mentoring Next-Generation Leaders. Retrieved 1/4/2018 from https://www.americanexpress.com/us/small-business/openforum/articles/9-tips-for-mentoring-next-generation-leaders/
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Developing Mentored LeadershipDeveloping Mentored Leadership
A craft that you can continuously learn and adapt and become better
Support continuing education
Mentoring or Executive Coaching
Performance Appraisal: 360 degrees
Just in time feedback
Build on strengths, not on weaknesses
Job Rotations
Create accountability
Read everything you can & Podcasts
A craft that you can continuously learn and adapt and become better
Support continuing education
Mentoring or Executive Coaching
Performance Appraisal: 360 degrees
Just in time feedback
Build on strengths, not on weaknesses
Job Rotations
Create accountability
Read everything you can & Podcasts
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Mentoring for Leadership Core Competencies in P&RMentoring for Leadership Core Competencies in P&R
Mentoring should involve developing: Leadership skills identification Skills development Leadership training Mentoring and networking Knowledge transfer and legacy creation
Mentoring should involve developing: Leadership skills identification Skills development Leadership training Mentoring and networking Knowledge transfer and legacy creation
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CORE EXECUTIVE COMPETENCIES
CERTIFIED PARKS AND RECREATION PROFESSIONAL (CPRP)
CERTIFIED PARK AND RECREATION EXECUTIVE (CPRE)
CORE EXECUTIVE COMPETENCIES
CERTIFIED PARKS AND RECREATION PROFESSIONAL (CPRP)
CERTIFIED PARK AND RECREATION EXECUTIVE (CPRE)
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1. Communication1. Communication
Foster good internal and external relationshipsCreate marketing and communication
strategiesCommunicate agency’s vision and mission Formalize collaborations and partnership
planning
Foster good internal and external relationshipsCreate marketing and communication
strategiesCommunicate agency’s vision and mission Formalize collaborations and partnership
planning
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Keys to Relevance NowKeys to Relevance Now“Align your department with solving public problems. That’s what repositioning is all about.”
Dr. John L. CromptonDistinguished Professor
Texas A&M University
“Elected officials have some very tough choices to make. It’s our job as recreation professionals to provide them with information and tools to be able to make those decisions.”
Ann Conklin, Director of Leisure Services
Canton, MI
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2. Operations2. Operations
Manage assets and programsMonitor capital improvements Customer relationships Risk management, safety, and
security Collect input and update
standard operating procedures/manuals
Manage assets and programsMonitor capital improvements Customer relationships Risk management, safety, and
security Collect input and update
standard operating procedures/manuals
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3. Human Resources3. Human Resources
Skills with Personnel Developing job descriptions Evaluate performance (goals, work plans) Design trainings for staff, board members,
advocacy groups, volunteers Knowledge of HR and/or union policies Payroll and employee recordsConduct hiring process
Skills with Personnel Developing job descriptions Evaluate performance (goals, work plans) Design trainings for staff, board members,
advocacy groups, volunteers Knowledge of HR and/or union policies Payroll and employee recordsConduct hiring process
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Managing UPManaging UP
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5. Finance5. Finance
Prepare and manage budgets for areas of responsibility
Address cost recovery analysis Procure and manage traditional and alternative
funding mechanisms
Prepare and manage budgets for areas of responsibility
Address cost recovery analysis Procure and manage traditional and alternative
funding mechanisms
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Core Services and Cost Recovery
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5. Agency Planning & Leadership
5. Agency Planning & Leadership
Best practices Agency strategic/master/business planning Identify needs for new facilities, services, and
capital improvementsComprehensive program planCollecting and analyzing community input (e.g.,
public hearings, focus groups, surveys)
Best practices Agency strategic/master/business planning Identify needs for new facilities, services, and
capital improvementsComprehensive program planCollecting and analyzing community input (e.g.,
public hearings, focus groups, surveys)
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Flora / Fauna
Wellbeing &
Reduced Stress
Community Spaces
P&RPublic Spaces
Open Spaces
Systems Approaches to relationships between access to public
P&R spaces, health, and wellness
Attention restoration and ADD
Physical activity and social support
Adapted from EPA, 2014; Kuo, 2015; Penbrooke, 2017; Saw, Lim, & Carrasco, 2015; Sturm & Cohen, 2014
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Component‐Based Inventory & LOS Analysis
• Geo‐spatial analysis• Beyond capacity and proximity• Equity, functionality, & quality• Health and walkability• Exploration and portrayal of new opportunities
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System‐Wide Master and Strategic Planning
Branding
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Agency Succession Plan Outline
• Intro / History• Agency demographics• Upcoming retirements / changes• Plans for organizational change• Strategic implementation steps• Recruitment and training strategies• Leadership development support opportunities• Adopt and communicate the plans
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What Can You Do Personally?What Can You Do Personally?
Volunteer and continue to learn Ask to be involved Share expertise Document institutional knowledgeCreate in-house transfer opportunities Identify mentors Succession Plan / Other Plans for your Agency? Action Plan for YOU!!
Volunteer and continue to learn Ask to be involved Share expertise Document institutional knowledgeCreate in-house transfer opportunities Identify mentors Succession Plan / Other Plans for your Agency? Action Plan for YOU!!
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Personal Mentoring Action PlanPersonal Mentoring Action Plan
Mentee or Mentor? Who do you have in your
life as a Mentoring relationship?
Personal Skills/Competencies Inventory
Priorities and Goals Prospecting and
Agreements Work Plan
Mentee or Mentor? Who do you have in your
life as a Mentoring relationship?
Personal Skills/Competencies Inventory
Priorities and Goals Prospecting and
Agreements Work Plan
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Questions?Thank you for attending this
Intentional Mentoring Session!
Email or call with any questions!
Questions?Thank you for attending this
Intentional Mentoring Session!
Email or call with any questions!
Teresa L. Penbrooke, PhD, MAOM, CPRE303-870-3884 [email protected]
www.GPRED.org www.GreenplayLLC.com