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Intentional RoundingThe Salford Royal Experience
Chris Pearson & Julie Molyneaux
Divisional Directors of Nursing
About Salford Royal
• Income £400m• 6,014 staff• 51,000 inpatients• 588,000 community
contacts• 28,000 day cases• 77,500 new outpatients• 220,000 follow-up
outpatients• 78,000 A&E attendees
What do we consider important ?
Quality Improvement Strategy
Driver Diagram
What Is Intentional Rounding?
• An approach to checking on patients needs
• The rounding happens every 1-2 hours & is undertaken by the responsible nursing staff
• Specific questions are asked and needs met
• It is for the ward to test and implement a system in which intentional rounding works for them – an important part of nursing duties
Why Do It?
Reduced call bells by 37.8% Reduced miles walked by nurses by
1.6 Reduced falls by 50% Reduced pressure ulcers by 14% Improved patient satisfaction scores
Studer Group’s Alliance for Health Care Strategy (AHCS) research
The 4 P’s
Intentional Rounding Form
Patient Information
Pillow Card
Concerns & Challenges
• Tick box exercise
• Reduction in autonomy
• “Mithering” patients
• Time-consuming
• Too much focus on process rather than philosophy
• Seeing the patient reliably every hour is good thing
Reliability
Pressure Ulcer Data
Next Steps
• Ensure reliability
• Ensure meaning
• What matters most?
• Reviewing the process
• Community rounding
Prime Minister’s Visit to Salford
Nursing and Care Quality Forum
• The forum will seek out good practice, and advise on implementation.
• The prime focus will be to exhibit national leadership to stimulate local action by those delivering care to address problems and promote the improvements needed across services.
• The forum will have its own independent chair• Membership that brings diversity in knowledge, expertise and
interest. • It will be expected to use research, establish an evidence base,
listen to a wide range of views and synthesise best practice.
Workstreams
• Empowered and accountable nurse leadership
• Time to Care
• Right culture, right values
• Involve, listen to, hear
Questions?