People Management

Interpersonal Problems

An overview of Interpersonal ProblemsCommunication ProblemsInterpersonal ConflictsLack of Concern / EmpathyLack of Recognition / StrokesLack of Cooperation from others

Communication ProblemsMisunderstandingSemantic ProblemsPhysical DisturbancesPsychologicalPoor ListeningWrong SignalsOver Communication

Interpersonal ConflictsWhat is Conflict ?Stages in ConflictBlipsClashesCrisisManaging Conflicts

Lack of Concern / EmpathyWhat is Concern / EmpathyModern Day PitfallsNeed for Concern to othersDeveloping Concern to Others

Lack of Recognition / StrokesWhat are strokes ?Need for strokesTime StructuringRitualsRecreationActivities (Job)IntimacyGames

Lack of CooperationWhat is CooperationThe Need for cooperationMotivating Others to CooperateCarrotStickBeing a Role ModelBecoming a Likable Person