Introduction
Mission Statement
Intergraph is to provide innovativegeospatial solutions to the Utilities andTelCos supporting the businessprocess of design, building,maintenance & repair of their networkinfrastructure assets. Intergraph isalso to provide advanced geospatialsolutions to the Utilities for managingNetwork infrastructure work and failureconditions under real-time operation.These solutions enable our customersto improve their business andoperational efficiencies, to improvetheir customer services, to adapt tothe market and technological changesand to reduce their overall costs.
Challenges
ResidentialIndustrial CommercialCommercial
Intelligent Meters
Building, Home, DER Management Systems
Residential
BatteriesSolar
Industrial
Wind
CommercialCommercial
Substation Control Models,Supervisory Control
Device Status, Analogs, Disturbance/Fault Indications
Feeder Device Status, Analogs, Disturbance/Fault Indications Polling Req.
Commands
Distributed Energy Resource Status, Settings, Change
Requests
Substation, Equipment, Connectivity Information
Load Models, Last Gasp,
Service “Pings”Energy/Demand Adjustments, Price Signals
Meter Status & Reads
Service On/OffPolling Req.
Asset Utilization, Loading History
Asset Management
GIS/AMS
SmartGrid
Control Center
Advanced DMSDEMS/DRMS MDMS/AMI
Smart Substation
Energy Balancing & Demand Response Consumer Access
Substation/FeederAutomation
DER
Controllable Equipment
Recloser Switch CapacitorBank
Market Systems Interface
MMS (Participant)
Customer Care Management
CIS/CRMS
Pricing Options
Available Demand Capacity Customer
Status
Consumption
Availability, Response
Customer “connectivity”
Challenges
There is no Smart Grid without increased Business Performance, i.e.
a Big Data Management & Business Process Management, and
a Service Oriented Architecture, together with industry specific data exchange standards
Smart Grid requires enterprise integration, i.e.
• integration / interoperability within the Front-Office, and
• integration between Front- and Back-Office.
Integration of work processes into a multi-phase/ multi-option collaborative process and greater empowerment of operators to solve problems for increased work efficiency, public & employee safety, process harmonization and, customer satisfaction using (Dynamic) Case Management.
Source: Forrester
AnalyticsAdapt to the business’ needs for analysis and reporting
ECM suitesAdapt to policies,automate decisions,manage contentthrough caselife cycle
User experienceAdapt to the contextof user, task, process
BPM suitesAdapt and automatebusiness processes
(Dynamic) CaseManagement
Harnessing Big Data With Master Data for• Improving Storm Planning, Outage Restoration• Replacing Reactive With Predictive Solutions• Reacting More Efficiently, Effectively to Events• Streamlining Energy, Information Flow Across
the Network, …
Bandwith Race, New Technologies, and Shared Comm. Infrastructure Fiber Optic Deployment & OSS Integration
Automated Fault Management (transformation from data to actionable) OSS for consolidated/converged network operations (w/ multi play bundles) Tear down old (resilient) operational silos – common work processes
G/FOWFiber
OSS
Existing OSS
G/TechCopper
G/TechCable
(Optional)
Electric utilities, small TelCo’sand emerging countries’ TelCo’s require either a Fiber Optic Works (FOW) solution or a complete integrated FOW/OSS solution
Large TelCos require to provide either a custom integration to an already existing OSS solution, or an integrated OSS solution (e.g. w/ partner).
Challenges
ProductDirections / Network Analytics
Field Construction
Planning New
Design & Analysis
Work Order
Drawings
As-Built Mark-up Map Record
Asset
Network Analytics
ProductDirections / Mobile Workforce Management
Inspection, Maintenance, Installation, …
Fault Clearance, …
Long-term
Short-term
Service Process
Work / Mobile Workforce Management
OpenTicket
PrioritizeJobs
CloseTicket
SubmitTo WFM
Returnfrom MWM
Feedbackfrom MWMWork
MWMOpenOrder
PrepareOrder
ClosingPlanning DispatchingScheduling
U&C Strategy• Complement U&C portfolio with Mobile Workforce Management for Field Service
Including integration with G/Technology (GIS) and InService OMS
Build MWMlong-term strategy
CPFLCustomer SelectedOptimization Engine
Develop MWM Implement MWM
ProductsDirections / Mobility
Enterprise Integration
InfrastructureGIS
G/Technology
Outage Management
InService
Field Force Autom.
G/Tech InServMobile MobileViewer TC
Mobile Workforce Management
Mobile Workforce Management
Mobile Map Works ProjectBrazil
ProjectDenmark
ProductReleased in 2013
2013
Maintenance Work Other ActivitiesRelease
Scheduled
Q1 Q2 Q3 Q4
Maintenance (escalated defects)
G/Tech 10.1 SP3Client Memory Mgmt Opt.
G/Tech 10.2 SP1Client Memory Mgmt Opt., WMS(1)
G/Tech 10.2 SP2Improved WMS, Improved CAD
Maintenance (escalated defects)
Outage Management 9.2Platform compatibility – Switch Planning
CPFL - Mobile Workforce Mgmt CPFL Mobile Workforce Mgmt 9.2Platform compatibility
GeoMedia2013 - G/TechInteroperability Kit
G/Technology
InService
WMS/WFSUpd
Redlining Across the Enterprise
Map-based redlines can now be modified in G/Technology Designer and Analyst
This simplifies workflows across different sets of users, letting viewer and desktop users easily share redline edits
FOW 1.2 Highlights
• Integrated browsing and editing of physical plant network and logical network
• Copper asset support• Enhanced reporting• Model for retractable cables
Legend Builder
New tool to provide:• Easy legend definition and
maintenance• Bulk edit operations• Applying changes from one
database to anotherPlanned for G/Technology 10.2.1
Build Display Control by Drag-and-DropManage Tedious Details in Well-Organized GUI
Business Highlights
North AmericaAT&T – G/Tech
G/Framme to G/TechnologyBell Canada – G/Tech
Large scale FOW
South AmericaCPFL (Brazil) - InService
Switch PlanningMobile Workforce Management (w/ 360 Scheduling)
Europe, Middle East & AfricaNew customers in Germany, Denmark, Slovakia – G/Tech
Focus on Asset ManagementWork Management Integration
Moesk (Russia) – InServiceSmart Grid
Asia Pacific…
…