Shekhar ParkhiUX / QA Intern - SeattleSep - Dec 2014sparkhi@uw.edu

© Copyright 2000-2014 TIBCO Software Inc.

© Copyright 2000-2014 TIBCO Software Inc.

• Undergraduate (2013):

CSE - U of Mumbai - MH, India

• Graduate (2015):

IM (UX) - U of Washington - Seattle, WA

• Retail Merchant Technical Intern:

PayPal / eBay Inc. - San Jose, CA

• QA / UX Design Intern:

TIBCO Software Inc. - Seattle, WA

© Copyright 2000-2014 TIBCO Software Inc.

Learning Objectives

© Copyright 2000-2014 TIBCO Software Inc.

• Inculcating a knowledge of Predictive Analytics and the working of TIBCO Spotfire

✓ Trained on Spotfire Analytics - features focused on Predictive Analytics

• Getting exposure to Quality Assurance (QA) tasks and best practices

✓ Ran regression test cases on a Spotfire Product release

• Learning a System Evaluation Process from a User Experience (UX) point of view

✓ Conducted Heuristic Evaluation of TIBCO's Mobile Metrics App for the iPad

• Understanding the importance of user feedback in the process of iterative design

✓ Prepared scripts for conducting Usability Testing of Mobile/Cloud Metrics

Mapping Objectives to Outcomes …..

© Copyright 2000-2014 TIBCO Software Inc.

Work Examples

TIBCO Spotfire Product Training (Desktop)

© Copyright 2000-2014 TIBCO Software Inc.

Top 3 recommended

issues to address:

1) Connecting to the Demo Data

requiring 2 taps instead of 1.

2) Not being able to

favorite/unfavorite multiple KPI's, from the

home screen itself.

3) The fact that the terms "Favorite

KPIs" and "My KPIs" refer to the same

concept.

Heuristic UX Evaluation - Mobile Metrics iPad App

Again click Connect to

Demo Data? Okay, well …

Can’t see any way

to Favorite a KPI or

Start a conversation

… At least as yet …

My KPIs? Hmm …

Wonder if that’s the

same as Favorite KPIs?

Why the inconsistent

terminologies?

Usability Testing - Cloud Metrics

Usability Test Script Usability Pilot Test

Usability Testing - Mobile Metrics (Current and New Design)

usertesting.com

Regression Testing - Spotfire Cloud 3.0

© Copyright 2000-2014 TIBCO Software Inc.

Experience @

TIBCO

Things I loved !!

Small and closely-knit workspace

Incredible view !!

Wonderful Teammates and Mentors

Book Club!

Marvellous Kitchen! :)

Room for improvement ...

University Programs

Competition

TIBCO Spotfire in 10 years …..

Going Social ...

IBM - Many Eyes

Shareability

Customizability

? Q & A !

© Copyright 2000-2014 TIBCO Software Inc.

Shekhar ParkhiUX / QA Intern - SeattleSep - Dec 2014sparkhi@uw.edu

That’s all folks!Thanks for watching …..