International Business Strategy
Faculty:Prof. K. Rangarajan
Session 1 :
Session Date:
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
A Few Points to ponder
• Africa is rated as the preferred destination for FDIs in the coming years.
• Excess Capacity especially in the wake of WTO is becoming a strategic issue of top priority (Steel, Textile, Polyester etc.)
• Greenfield Investments is the preferred form for investment in developing countries.
• The No. of Parent Cos of TNCs operating in world economy is around 82k
• Only 2 coys from India are ranked in the top 100 non-financial TNCs by Foreign Assets from the Developing Countries.
• The R & D expenditure by Business firms in Tanzania is negligible
• The downslide of Traditional industries like Textiles in Tanzania
• Growing interdependence of global economies• Growing Economic Turbulence across the world• Crash of TNCs like Standard Oil, Union Carbide, Enron,
Lehman ………
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Competitive success is transient...unless care is Competitive success is transient...unless care is taken to preserve competitive positiontaken to preserve competitive position
Challenge of Strategic ManagementChallenge of Strategic Management
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Sustained Competitive AdvantageSustained Competitive Advantage
Above-Average ReturnsAbove-Average ReturnsReturns in excess of what an investor expects to earn from Returns in excess of what an investor expects to earn from other investments with similar riskother investments with similar risk
Occurs when a firm develops a strategy that competitors are not Occurs when a firm develops a strategy that competitors are not simultaneously implementingsimultaneously implementing
Provides benefits which current and potential competitors are Provides benefits which current and potential competitors are unable to duplicateunable to duplicate
StrategicStrategic CompetitivenessCompetitivenessAchieved when a firm successfully formulates and Achieved when a firm successfully formulates and implements a value-creating strategyimplements a value-creating strategy
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
which are required for firms to achieve:which are required for firms to achieve:
Above-Average ReturnsAbove-Average Returns
Strategic CompetitivenessStrategic CompetitivenessSustained Competitive AdvantageSustained Competitive Advantage
The Strategic Management ProcessThe Strategic Management Process
Involves the full set of:Involves the full set of:
ActionsActionsCommitmentsCommitments DecisionsDecisions
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
• Rapid technological changes
• Rapid technology diffusions
• Dramatic changes in information and communication technologies
• Increasing importance of knowledge
Fundamental nature of competition is changing
The pace of change is relentless....and increasing
Traditional industry boundaries are blurring, such as...
• Computers• Telecommunications• Cons. Electronics
21st Century Competitive Landscape21st Century Competitive Landscape
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
The global economy is changing
• People, goods, services and ideas move freely across geographic boundaries
• New opportunities emerge in multiple global markets
• Markets and industries become more internationalized
Traditional sources of competitive advantage no longer guarantee successNew keys to success include:
• Flexibility• Innovation• Speed• Integration
21st Century Competitive Landscape21st Century Competitive Landscape
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Concept of Strategy:
Strategy is the direction and scope of an organization over the long term, which achieves advantage for the organization through its configuration of resources within the changing environment, to meet the needs of markets and to fulfill stakeholders’ expectations.
Features
- Concerned with or affect the long-term direction
- Achieve some advantage for the organization
- Scope of an organization
- Match making of the activities of the organization
with the environment
- Building on or stretching an organisation’s resources/ competences
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1 Strategy as Plan:Consciously intended course of action which
may be in the form of guidelines/report guiding decision making.
Strategy as Ploy:Short-term tactic or a maneuver, intended to
outwit a competitor.Strategy as Pattern:It is after-the-fact view which emerges over a
period of time.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Strategy as Position:Managers see their firm as occupying a space
within an environment in terms of Market share, Profits, Assets etc.
Strategy as Perspective:This is a way of perceiving the world, and
individuals in an organization are united by common thinking and behaviour.
Eg.: Lucent Tech. claims that it makes the things that make communications work.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1 Strategic Management:
Set of decisions and actions resulting in formation and implementation of strategies designed to achieve the objectives of an organization.
•Determining the mission of the company
•Developing a company profile that reflects internal conditions and capabilities
•Assessment of the company’s external environment
•Analysis of possible options & desirable options
•Strategic choice of a particular set of long-term objectives and grand strategies
•Development of business and operational strategies
•Review & evaluation
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Strategic Management Process
Company mission
External environment Operating and Industry
Analysis
Internal EnvironmentCompany
Profile
Strategic Choice
Grand strategyLong-term objectives
Operating strategies PoliciesAnnual objectives
Institutionalization of strategy
Control and evaluation
What is possible?
What isdesired?
Legend Major impactMinor impact
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Levels of Strategy:
•Corporate Level – Choice of business, dividend policies, sources of long term financing and priorities for growth
•Business Level – Plant location, marketing segmentation and geographic coverage, and distribution channels
•Functional Level – Levels of Inventory, degree of supervision, selection of production equipment etc.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1 Features Corporate Business Functional
Type Conceptual Mixed Operational
Measurability Judgments Semi Quantifiable
Frequency Periodic/ Periodic/ Periodic
Sporadic Sporadic
Relation to Present Act Innovative Mixed Supplement
Risk Wide Moderate Low
Profit Potential Large Medium Small
Cost Major Medium Modest
Time Horizon Long-range Medium Short
Flexibility High Medium Low
Cooperation Required Considerable Moderate Little
Managerial Decisions (Vs) Strategic Levels:
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Three Big Strategic Questions
• Where Are We Now?
• Where Do we Want to Go?
• How Will We Get There?
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Crafting a Strategy
• HOW to out-compete rivals and win a competitive advantage
• HOW to respond to changing industry and competitive conditions
• HOW to defend against threats to company's well-being
• HOW to pursue attractive opportunities
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
A Company’s Actual Strategy Is Partly Planned and Partly Reactive
Company Experiences, Know-how,
Resource Strengths and Weaknesses,
and Competitive Capabilities
Abandoned strategy features
New initiatives plus ongoing strategy
features continued form prior periods
Adaptive reactions to changing circumstances
Actual Company Strategy
PLANNED STRATEGY
REACTIVE STRATEGY
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Business Strategy
Functional Strategies (R&D, manufacturing, marketing,
finance, human resources, etc.)
Operating Strategies (regions and districts, plants,
departments within functional areas)
Two-Way influence
Two-Way influence
A Single-Business Company
Responsibility of corporate-level managers
Responsibility of heads of major functional activities within a business
Responsibility of plant managers, geographic unit managers, and lower-level supervisors
The Strategy-Making Pyramid
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
The Strategy-Making Pyramid
Functional Strategies (R&D, manufacturing, marketing,
finance, human resources, etc.)
Business Strategies
Corporate Strategy
Operating Strategies (regions and districts, plants,
departments within functional areas)
Two-Way influence
Two-Way influence
Two-Way influence
Responsibility of corporate-level managers
Responsibility of business-level general managers
Responsibility of heads of major functional activities within a business unit or division
Responsibility of plant managers, geographic unit managers, and lower-level supervisors
A Diversified Company
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
An organization’s Mission
• Reflects Management’s vision of what the organization seeks to do and to become
• Sets forth a meaningful direction for the organization
• Indicates an intent to stake out a particular business position
• Outline “Who we are, What we do, and Where we are headed”.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Mission Statement
Enduring Statements of Purpose that distinguish one organisation from other similar enterprises.
– Insure unanimity of purpose– Arouse positive feelings about the firm– Provide direction– Provide a basis for objectives and strategies– Serve as a focal point– Resolve divergent views among managers.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Components of Mission Statement
• Customers (the target market)• Products/Services (offerings and value provided to
customers)• Geographic Markets (where the firm seeks customers)• Technology (the technology used to produce and market
products)• Concern for Survival/Growth/Profits (the firm’s concern
for financial soundness)• Philosophy (the firm’s values, ethics, beliefs)• Public Image (contributions the firm makes to
communities)• Employees (the importance of managers and employees)• Distinctive Competence (how the firm is different or better
than competitors)
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Examples: Mission and Vision Statements
Empower people through great software anytime, anyplace, and on any
device.
Microsoft Corporation
our mission is to enable people and businesses throughout the world to realize their full potential. We consider our mission statement a promise to our customers. We deliver on that promise by striving to create technology that is accessible to everyone—regardless of age or ability..
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Microsoft - Values
• As a company, and as individuals, we value integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect. We are committed to our customers and partners and have a passion for technology. We take on big challenges, and pride ourselves on seeing them through. We hold ourselves accountable to our customers, shareholders, partners, and employees by honoring our commitments, providing results, and striving for the highest quality.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Examples: Mission and Vision Statements
Our vision: Getting to a billion connected computers worldwide, millions of servers, and trillions of dollars of e-commerce. Intel’s core mission is being the building
block supplier to the Internet economy and spurring efforts to make the Internet more useful. Being
connected is now at the center of people’s computing experience. We are helping to expand the capabilities
of the PC platform and the Internet.
Intel
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Fresh Look at Intel
• Our missionDelight our customers, employees, and shareholders by relentlessly delivering the platform and technology advancements that become essential to the way we work and live.
Our valuesCustomer orientationResults orientationRisk takingGreat place to workQualityDiscipline
Our objectivesExtend our silicon technology and manufacturing leadershipDeliver unrivaled microprocessors and platformsGrow profitability worldwideExcel in customer orientation
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Examples: Mission and Vision Statements
Jet Airways will be the most preferred domestic airline in India. It will be the automatic first choice carrier for the travelling public and set standards, which other competing airlines will seek to match.
Jet Airways will achieve this pre-eminent position by offering a high quality of service and reliable, comfortable and efficient operations.
Jet Airways will be an airline which is going to upgrade the concept of domestic airline travel - be a world class domestic airline.
Jet Airways will achieve these objectives whilst simultaneously ensuring consistent profitability, achieving healthy, long-term returns for the investors and providing its employees with an environment for excellence and growth.
Mission Statement of Jet Airways
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Examples: Mission and Vision Statements
Vision & Mission
Videocon’s mission: a reflection of continuity and change
Videocon’s mission expression has been crafted to envelope both extant and emerging realities:
“To delight and deliver beyond expectation through ingenious strategy, intrepid entrepreneurship, improved technology,
innovative products, insightful marketing and inspired thinking about the future.”
Mission Statement of Videocon
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Setting Objectives
• The purpose is to convert the mission into Specific Performance Targets
• Serve as yardsticks for tackling company progress and performance.
• Should be set at levels that require stretch and disciplined effort.
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Two Types of Objectives are Needed
• FINANCIAL OBJECTIVES
• STRATEGIC OBJECTIVES* Short-Run* Long-Run
IIFT-IFM MBA Programme 2010
International Business Strategy / Session: 1
Why is a Company’s Strategy Constantly Evolving?
• Changing market conditions.• Moves of competitors.• New technologies and production
capabilities.• Evolving buyer needs and preferences.• Political and regulatory factors.• New windows of opportunity.• Fresh ideas to improve the current strategy.• A crisis situation