International cash and bank management
5 December 2016These slides are for educational purposes only and are not intended, and should not be relied upon, as advice.
Page 1 International cash and bank management
Table of contents
Evolving treasury landscape 2Cash management 5Cash flow forecasting 11Bank management 16Financial risk management 20Treasury centralization 24Technology unlocking treasury value 27
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Evolving treasury landscape
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Evolving treasury landscape
► Consolidation in financial services industry reduces diversification of counterparty exposures
► Banks reviewing their operating model may reduce availability of credit► Growing need for a strategic banking architecture enabling an efficient and
cost-effective global bank relationship and account structure
Cash flow
forecasting
Cash
management
Bank
relationship
management
► Growing need for real-time visibility and access to global cash balances and bank accounts
► Increased sophistication of fraud tactics leads to significant financial losses► Low interest rates diminish return on excess cash
► Companies require reliable and efficient cash flow forecasting process to manage their global liquidity effectively and support financing decisions
► Cash flow generation is receiving more scrutiny from the investor community, which puts additional pressure on accuracy of cash flow forecasts
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Evolving treasury landscape
► There is an organizational need for treasury to evolve into an analytical hub that supports business decisions
► Selecting and successfully implementing an appropriate treasury system is an enabler of achieving world-class treasury operations
Treasury
centralization
Financial risk
management
Treasury
technology
► Treasury is charged with developing a holistic view of financial exposures and managing these exposures appropriately
► Financial markets are less tolerant to earnings surprises resulting from foreign currency movements
► Reliable exposure forecast remains a key challenge to a successful risk management program
► There is a growing need to develop an agile treasury organization that can quickly react to changing business cycles
► Companies are seeking to improve global treasury management by making processes more efficient from an operational and tax perspective
► Treasury processes should be streamlined, standardized and automated to focus scarce treasury resources on value-add activities
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Cash management
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Cash managementCash pooling: overview
Objective: increase cash mobility through a centralized treasury structure
Cash pool types Sample benefits of cash pooling
► Notional: allows the company to combine balances of several entities, without any actual movement of funds across borders, while still gaining centralized access
► Physical: physically move funds in order to combine funds from various accounts into one single account to be utilized
► Hybrid: combination of notional and physical pooling to optimize the company’s liquidity
► Increase control of, visibility into and access to global cash balances
► Increase net interest income
► Reduce manually created intercompany loans
► Lower foreign exchange (FX) cost by reducing the number of FX transactions
► Integrate third-party payments and collections by adding foreign currency accounts to the cash pool
► Intercompany netting settlements
► Use cash pool for tax-driven distribution, acquisition and other “corporate” payments
► Reduce the need to change bank relationships
► Use pool accounts for hedging strategies by executing “synthetic” forwards
► Establish centralized balance and transaction reporting for all global bank accounts
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Cash managementCash pooling: key considerations
Focus area Typical delivery alternatives
Pooling structure ► Physical cash pooling► Notional cash pooling► Complementary hybrid models
Geographic coverage ► In-country pools► Regional pools► Integration of regional pooling structures into a global liquidity pool
Banking infrastructure ► Fragmented banking relationships► Consolidated banking relationships► Deployment of current accounts
Physical pooling methods ► Zero-balance arrangements with banks► Standing wire instructions with banks► Manual cash concentration► Cash concentration automatically triggered by a treasury system
Enabling organizational structures
► In-house bank ► Treasury center► “Country cash center”
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Cash managementNetting: overview
Netting process Sample benefits of netting
► Collect invoice payments from participants
► Process invoices through the netting system
► Calculate net position (payment or receipt) for each netting process participant in its functional currency
► Settle netting proceeds
► Increase in efficient liquidity management
► Increased visibility and control by centralization
► Fewer cash flows between the company’s subsidiaries
► Centralization of hedge settlements
► Internal and external hedge routing
► FX bank maintenance in the netting system
► Flexibility in settlement terms (currency, gross/net, pool or local bank account, etc.)
► Lower remittance costs from reduction in the number of settlements
► Reduced FX costs from reduction in the total number of FX trades executed by the company
► Lower float kept by banks when settling payments (represents a financing cost)
Types of payments potentially eligible for netting(1)
► Intercompany settlements (e.g., trade, royalties, management fees)
► Intercompany loans, interest, dividends and investments
► Third-party supplier and vendor payments
► Internal in-house bank hedges
► External hedges
(1) Eligibility of payments for netting process is dependent on evaluation of the company’s specific circumstances.
Objective: organizing and simplifying the settlement of intercompany and third-party payments and receipts on a fixed periodic schedule
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Cash managementNetting: reducing payment complexity
Flows without netting Flows with netting
GBP
Subsidiary C
Subsidiary A
Subsidiary B
Subsidiary D
Subsidiary E
Subsidiary F
USD
CorporateTreasury
Netting center
CorporateTreasury
Subsidiary A
Subsidiary B
Subsidiary D
Subsidiary E
Subsidiary F
Subsidiary C
USD
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Cash managementGrowing threat of payment fraud
► Altered/counterfeited/forged checks► Manual checks► Closed account fraud► P-card abuse► Wire fraud► Misappropriation of funds
Vendors
Payments
Payroll
► Unauthorized changes made to the vendor master file, including changes to bank account information
► Unauthorized or shell vendors► Fictitious invoices► Duplicate payments► Kickbacks/improper payments
► Ghost employees, including terminated and/or fictitious employees► Payroll adjustments, including salary, overtime or bonus
adjustments► Falsified time reports
Commonalities across
cases of payment fraud:
► Overstated expenses► Mischaracterization of meal and entertainment expenses► Fictitious/altered receipts
Expense
account
reimbursement
► Limited standardization of payment processes
► Payment processing is frequently decentralized
► Perpetrators often identified themselves as senior executives from international subsidiaries
► Lack of clear escalation process within targeted companies
► Internal payment controls were either inefficient or bypassed by treasury personnel
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Cash flow forecasting (CFF)
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Cash flow forecastingSample forecasting goals
An integral part in the identification and measurement of foreign exchange exposures
Liquidity
management
Financial
planning
Financial risk
management
An accurate estimate of the organization’s annual cash flows and related long-term borrowing requirements or investment opportunities
A tool to manage the ongoing cash and financing activities of the company on a short-term basis
A reliable cash flow target that senior management can provide to financial marketsAnalyst
communication
Advanced warning signals of cash flow forecast shortfalls, which enable treasury and other stakeholders to proactively implement corrective measures
Leading
indicator
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Cash flow forecastingSix key components of CFF
Improved forecasting accuracy, development of early warning indicators and key performance metrics can provide management with the tools for improved financial performance
Forecastingapproach
Receipts and disbursements
Business infrastructure
Source and uses
Time cycleVariance analysis
Early warning indicators
Forecastingmethodology
Historical trend analysis
Top-down trend analysis
Bottom-up business unit
analysis
1 2
3 4
5
6
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Cash flow forecastingCommon CFF issues
► Effects of hedging not factored into forecast updates► Resource and system constraints/not enough time to properly update
or perform analysis► Measurement has moved from a country basis to a product line basis,
which makes it harder to obtain the underlying data as each business group may only own a piece of the product line
► No established performance measurement — senior management metrics not tied to cash flow accuracy
► Not leveraging the capabilities of a treasury system, as well as underlying payable and receivable data, to produce forecast cash flows
► No ownership — not one person’s job
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Cash flow forecastingStrong cash culture can be critical for an effective CFF process
Typical CFF Components
► Cash culture: Manage the business to cash and profit so that forecasting becomes part of routine reporting
► Shared responsibility: Local accountability is fundamental so that CFF reflects the operational reality. Treasury’s ownership is critical for top-down analysis and stakeholder management
► Data input quality: Use Enterprise Resource Planning (ERP) systems to generate the first data set, with forecasters making specific adjustments to reflect operational knowledge
► Reporting: Leverage technology to focus resources on the quality of CFF rather than the mechanics
► Continuous improvement: Treasury works directly with forecasters as part of the variance analysis process
Successful implementation of short-term cash flow forecasting can be directly linked to the level of support from people operating the business “on the ground”
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Bank management
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Bank managementManaging bank relationships
Key objectives Common considerations
► Access to credit and noncredit services► Management of costs and quality► Monitoring risks ► Reasonable approach to dealing with banks
► Companies should consider a wide range of factors when assessing how a bank suits their business needs
► Credit ratings provided by rating agencies serve as a proxy for financial strength of a bank; however, internal credit analysis is beneficial to assess the risk profile of a bank
► The number and nature of bank relationships a company maintains depend on a variety of considerations, including credit accessibility, costs, collection and concentration systems, global banking services, strategic implications and financial strength
► A robust process for measuring and managing counterparty exposure can be a critical tool to protecting the company from a financial loss due to a bank failure
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Bank managementFee negotiation and performance management
Common fee negotiation considerations Common performance management issues
► Fee negotiation plays an important part in managing bank relationships
► Banks have developed more sophisticated methods for measuring relationship profitability
► Standard global rate cards reduce complexity and provide better visibility and control over bank fees
► Concentrating fee-based business with key banks provides the required scale to negotiate lower fees
► Service quality is an important aspect of corporate relationships with banks
► Determine exactly which quality standards must be met and which error rates are reasonable for various services
► Performance expectations should be based on the service levels stipulated in its agreements with the bank
► Combine qualitative and quantitative factors when evaluating bank performance
► Two of the most common types of performance measurement techniques are report cards and relationship reviews
► Share key areas of focus with banks —generally they want to be part of the solution
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Bank management Overview of FTP and SWIFT communication options
Customer premises VAN
Host-to-host X
Host-to-host Z
Host-to-host Y
VAN
VAN
TMS*
Bank X
Bank Y
Bank Z
Customer premises
TMS
Bank X
Bank Y
Bank Z
File transfer protocol (FTP) SWIFT
► A customized, separate communication channel developed in collaboration with each relationship bank to exchange information
* Treasury Management System
► Standard communication channel designed to alleviate the complexity and cost incurred by companies in managing a multitude of separate communication channels for each bank relationship
SWIFT
Net
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Financial risk management
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Currency and interest rate
Energy and commodity Banking structure Forecast and
budgetGlobal supply
chain
Credit and liquidity Other market risk Cash management
Accounting and tax Market share
Risk management
Treasury process
Business process
Market risk integration
Cash integration
Businessintegration
Treasury risk management
Financial risk management Integrated financial risk management
► Investors and analysts tend to be less tolerant of earnings surprises due to volatility in the financial markets
► Treasury may be charged with developing a holistic view of all exposures and managing these exposures in an integrated manner
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Financial risk managementComprehensive process for market risk management
Whether it’s FX, commodity, interest rate or counterparty exposures, a robust risk management process can allow effective identification, measurement and management of market risk
Step 1:
Exposure
identification
Step 2:
Data gathering and
risk quantification
Step 3:
Management
objectives
Step 4:
Policy and control
guidelines
► Exposure reporting► Forecasting
capabilities► Financial systems
review► Value-at-risk review
► Awareness► Definition of
objectives► Mandate► Resource issues
► Business plan► Risk tolerance► Oversight and
controls► Benchmarks
► Business unit risk profile
► Activities► Magnitude and
tenor► Accounting impact
Step 5:
Risk instrument
evaluation
Step 6:
Hedge execution
Step 7:
Implementation
Step 8:
Performance
measurement
► Centralized vs. decentralized
► Structural vehicles► Strategic vs.
speculative► Program cost
► Market input and timing
► Pricing► Front and back
office► Systems integration
► Implement measures
► Monitor and fine-tune strategy
► Ensure outcome achieves policy goals
► Internal process changes
► External financial instruments
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Financial risk management Potential benefits of an effective FX risk management program
► Financial risks are managed through an effective framework that reflects corporate goals and objectives
► Management fully understands nature and magnitude of exposures► Financial risk management is recognized as a value-added function
within the company► Creates a value-added function:
► Finance becomes a true “business partner” with operating units► Innovative risk management techniques that can help increase competitive
advantage without costly corporate restructuring► Integration of finance and operating functions can lead to creative
approaches to product marketing and potential for increased market share
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Treasury centralization
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Treasury centralizationTreasury center overview
Key objectives Potential benefits
► Centralized currency exposures and minimized impact on corporate earnings and cash flows
► Minimized FX impact on local country intercompany trade activities
► Consolidated cash management operations and increased visibility and access to cash across the organization
► Increased efficiency of global banking relationships and fee structure
► Improved cash and FX forecasting capabilities
► Either through local currency billing, assignment of risk or re-invoicing, FX exposure is centralized and minimizes its impact on corporate earnings and cash flows
► Centralized activities provide more visibility into cash movements and balances
► Improved FX forecasting capabilities and minimized FX impact at the local country level on intercompany trade activities
► Develop other business-facing support through treasury center, as required
► Optimized bank relationships and account structure to reduce bank fees
► Consolidate cash flow forecasting processes to allow for better analysis of cash usage and future needs
► Improved tax efficiencies
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Treasury centralizationTypical activities contained in a treasury center
► Bank relationship management and bank account administration ► Cash pooling► Payment factory► Intercompany trade netting/multilateral netting► Intercompany and external lending activities► FX and cash flow forecasting► FX exposure identification and management► FX risk centralization/re-invoicing► Centralized treasury technology► Business advisory support► Management and financial reporting► Working capital management► Investments and associated risk management► Factoring► Hedging
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Technology unlocking treasury value
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Treasury technologyTypical benefits
Monitoring, reporting and control
Process automation and
efficiency
Cost reduction and
efficiencies
► Better visibility into cash balances, international and domestic
► Central repository of all treasury-related activities
► Near-real-time access to key information
► Report integration and control across business functions
► Standardization of process controls and audit documentation
► Segregation of duties is maintained on a consistent basis
► Treasury performance benchmarking► Single point of entry, less opportunity
for manual error
► Scalability of processing/operations
► Reduction in audit risk occurring from manual intervention
► Consolidation of timelines for cash positioning and booking journal entries into the general ledger (G/L)
► Improved timing of financing decisions
► Interest savings from better utilization of cash balances in investment positions, credit balances and liquidity optimization
► Fewer resources needed due to automation and streamlined processes
► Enables treasury to focus on value-add activities vs. process-oriented activities
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Treasury technologyTypical vendor considerations
► Technology deployment► IT support (maintenance)
► Software as a service (SaaS) vs. client install
► Security and controls
► Custom configurability
► Implementation► Average time frame
► Flexibility of interface controls (Who maintains?)
► Costs associated with implementation
► Availability and competency of technical support
► Functional offering► What are your key functional requirements?
► Must-have vs. nice-to-have
► Are you willing to be flexible?
► Vendor summary► Product stability and vendor stability
► Solution background (core competency)
► Is there currently or will there be an ERP initiative?
► Who owns the solution budget?
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Questions?
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Why EY?
Certain services and tools may be restricted for EY audit clients and their affiliates to comply with applicable independence standards. Please ask your EY contact for further information.
01 02 03
04 05 06
Dedicated team
Dedicated team that includesformer practitioners in thetreasury, payments and bankingareas in focus
Integrated team
Cross-functional teamintegrated across risk, controls,accounting, regulatory and IT
Functional experience
Strong credentials and success stories of reviewing similar treasury operations, payment processing activities, technologies, strategies, policies and procedures
Accelerators and toolkits
Proprietary accelerators andtoolkits used to enhance projectdelivery and provide addedvalue
Risk based control framework
This assessment is aligned witha risk-based control frameworkto allow for accountability overinternal controls, definition ofcontrol standards, and acommon framework
Knowledge and thought leadership
Knowledge and dedicatedinsight of treasury issuesthrough surveys and thoughtleadership
Page 32 International cash and bank management
Contact
Sandra J. TullisSenior Manager
San Francisco+1 415 984 [email protected]
Background
• Sandra is a senior manager in EY's Global Treasury Services practice. She has worked with a wide range of US and international companies based in the Bay Area, including manufacturing, software and health care companies. Sandra leverages 20 years of industry experience and is a certified treasury professional. She holds an MBA from Thunderbird and is a respected speaker at national and regional Treasury conferences.
• Sandra and the Global Treasury Advisory team are responsible for providing a broad range of services to the firm’s clients, including assistance with global cash management, payment networks and pooling, debt and investment management, insurance risk management, receivables financing and currency risk management.
Engagement experience
• During her tenure at EY, Sandra has led the treasury due diligence processes for several payment remitter acquisition targets and has audited treasury policies and controls for companies of all sizes. Most recently, she operationalized the treasury processes for new payment technology products at an US$8b tech company.
Prior work experience
• Most recently, Sandra was the Treasury Director at Flextronics International, where she was primarily responsible for global cash management, corporate finance and foreign exchange.
• She successfully led the implementation of a global banking request for production with multicurrency pools in Asia, Europe, the Middle East and Africa, and North America. She also implemented a hedging strategy for optionality, placing zero-cost collars for currencies impacted by declining oil prices.
• Sandra has led highly successful treasury workstation implementations with multiple systems to include cash positioning, payment centralization and debt management. In addition, she completed a multicurrency intercompany netting project that included 124 locations netting 60k invoices and more than US$600m of intercompany trade per month. Sandra is also a subject-matter resource for accounts receivable factoring and has managed more than US$1b in factoring and asset-backed securitization programs.
• During her time at Trimble Navigation and CRC Health, Sandra renewed and managed insurance portfolios totaling more than US$500m in coverage. This included property, business interruption, general and professional liability; product liability; environmental liability; and directors and officers liability insurance. Additionally, she has led initiatives for post-acquisition integrations of treasury systems, insurance coverage and SSC processes.
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