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International, Regional & Global Marketing

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PRESENTATION 23 OF 24 / 1 Managing Markets Strategically Professor Noel Capon R.C. Kopf Professor of International Marketing Columbia Business School New York, NY, U.S.A. & Professor Siddharth Shekhar Singh Director Fellow Programme in Management & Associate Professor of Marketing Indian School of Business Hyderabad & Mohali, India www.wileyindia.com www.axcesscapon.com © Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.
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Page 1: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 1

Managing Markets StrategicallyProfessor Noel CaponR.C. Kopf Professor of International Marketing

Columbia Business School

New York, NY, U.S.A.

&

Professor Siddharth Shekhar SinghDirector Fellow Programme in Management & Associate Professor of Marketing

Indian School of Business

Hyderabad & Mohali, India

www.wileyindia.comwww.axcesscapon.com

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

Page 2: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 2

Managing Markets Strategically

Section I: Marketing and the Firm

Section II: Fundamental Insights for Strategic Marketing

Section III: Strategic Marketing

Section IV: Implementing the Market Strategy

Section V: Special Marketing Topics

Chapter 23: International, Regional, and Global Marketing

Chapter 24: Rural Marketing

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 3: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 3

CHAPTER 23

International, Regional,

and Global Marketing

www.wileyindia.comwww.axcesscapon.com

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

Page 4: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 4

Global Trade ($ billions)© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 5: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 5

International, Regional, and Global Marketing

Session Roadmap

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 6: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 6

International, Regional, and Global Marketing

Session

Roadmap

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 7: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 7

Should the Firm Enter Foreign Markets?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Diversify risk

Follow customers

Gain knowledge

Growth opportuniti

es

Keep competitor

s

Reduce costs

Small home

market

Page 8: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 8

International, Regional, and Global Marketing© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Session

Roadmap

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 9: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 9

How Should the Firm Choose

Which Foreign Markets to Enter?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Foreign market

attractiveness

The firm’s ability to compete

Page 10: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 10

How Should the Firm Choose

Which Foreign Markets to Enter?

Foreign Market Attractiveness

• Economic

• Political/legal/regulatory

• Distance

• Illustration

The Firm’s Ability to Compete

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 11: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 11

How Should the Firm Choose

Which Foreign Markets to Enter?

Foreign Market Attractiveness

• Economic

• Political/legal/regulatory

• local

• bilateral

• regional

• global• International Monetary Fund (IMF)

• World Bank (WB)

• World Trade Organization (WTO)

• Distance

• Illustration

The Firm’s Ability to Compete

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 12: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 12

How Should the Firm Choose

Which Foreign Markets to Enter?

Foreign Market Attractiveness

• Economic

• Political/legal/regulatory

• Distance

• geographic

• sociocultural

• Illustration

The Firm’s Ability to Compete

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 13: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 13

How Should the Firm Choose

Which Foreign Markets to Enter?

Foreign Market Attractiveness: Illustration for an Indian firm

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Great Britain Australia Mexico Great Britain Australia Mexico

CriteriaImportan

ce Weight (I)

Rating (RA) (1 to 10 scale)

Rating (RB) (1 to 10 scale)

Rating (RC) (1 to 10 scale)

I x RA I x RB I x RC

Market size 30 8 3 5 240 90 150

Growth potential 20 5 7 8 100 140 160

Communications ease 10 10 10 3 100 100 30

Travel ease 10 5 2 2 50 20 20

Currency stability 10 7 7 4 70 70 40

Firm learning 10 3 3 3 30 30 30

Degree of corruption 10 8 8 5 80 80 50

Total 100 Totals 670 530 480

Page 14: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 14

How Should the Firm Choose

Which Foreign Markets to Enter?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Foreign Market Attractiveness

The Firm’s Ability to Compete

Page 15: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 15

How Should the Firm Choose

Which Foreign Markets to Enter?

Assessing the Firm’s Ability to Compete: Illustration – Argentina“To be successful in Argentina, any competitor must possess the following strengths…”

Factor Country WeightingFirm Rating

(1 to 10 scale)Factor Score

(weighting x rating)

Deep pockets 10 9 90

Fast-moving organization 5 3 15

Good R&D 25 7 175

High-quality service 15 6 90

In-place distribution 20 5 100

Low-cost operations 10 4 40

Well-trained sales force 15 9 135

Total 100 645

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 16: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 16

How Should the Firm Choose

Which Foreign Markets to Enter?

1000

700

400

100

100 400 700 1000Low Medium High

High

Medium

Low

Business Strengths

Co

un

try

Att

ract

iven

ess

* Mexico

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 17: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 17

International, Regional, and Global Marketing© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Session

Roadmap

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 18: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 18

What Foreign Market Entry Options Are Available?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Passive Entry

• Exporting

• Licensing

Active Entry

• Importing

• Local Production

• Franchising

Page 19: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 19

International, Regional, and Global Marketing© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Session

Roadmap

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 20: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 20

What Foreign Market Strategy Issues

Should the Firm Address?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Scope Objectives

Segmenting multiple country markets

Global branding

Country of origin

Page 21: International, Regional & Global Marketing

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What Foreign Market Strategy Issues

Should the Firm Address?

Scope

International Marketing

DomesticLimited

InternationalMarketing

RegionalMarketing

Limited

InternationalMarketing

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 22: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 22

What Foreign Market Strategy Issues

Should the Firm Address?

Segmenting Multiple Country Markets

• Segmentation by grouping countries

• common markets and trade zones

• cultural closeness

• geographic proximity

• historic relationships

• income

• language

• specific purpose

• Across-country segmentation

• demographic characteristics

• values

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 23: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 23

What Foreign Market Strategy Issues

Should the Firm Address?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Values: Illustration –

Roper Starch

Strivers

Devouts

Altruists

Intimates

Fun seekers

Creatives

Page 24: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 24

What Foreign Market Strategy Issues

Should the Firm Address?

Global Branding

• Favorable factors

• cross-border travel

• growth potential

• homogeneity of customer tastes across countries

• increased global media reach and lower costs

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 25: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 25

What Foreign Market Strategy Issues

Should the Firm Address?

Global Branding

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 26: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 26

What Foreign Market Strategy Issues

Should the Firm Address?

• Scope

• Objectives

• Segmenting multiple country markets

• Global branding

• Country of origin

• Cognitive

• Affective

• Normative

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 27: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 27

International, Regional, and Global Marketing© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Session

Roadmap

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 28: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 28

How Should the Firm Implement

Its Foreign Marketing Strategy?

• Control versus flexibility

• Implementation levers

• product

• communications

• distribution

• price

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 29: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 29

International, Regional, and Global Marketing© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Session

Roadmap

Should the firm enter foreign markets?

How should the firm choose which foreign markets to enter?

What foreign-market-entry options are available?

What foreign market strategy issues should the firm address?

How should the firm implement its foreign market strategy?

How should the firm organize for global markets?

Page 30: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 30

How Should the Firm

Organize for Global Markets?© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Export department

International division

Geographic region

Geographic region/product division matrix

Global product division

FunctionalGlobal

customer management

Page 31: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 31

How Should the Firm

Organize for Global Markets?

Traditional Organizations

Geography

Product

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 32: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 32

How Should the Firm

Organize for Global Markets?

Global Customer Management

Geography

Product

Customer

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 33: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 33

How Should the Firm

Organize for Global Markets?

Global Customer Management

• Modified geographic organization

• Market-integrated organization

• Global region

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.

www.wileyindia.comwww.axcesscapon.com

Page 34: International, Regional & Global Marketing

PRESENTATION 23 OF 24 / 34

CHAPTER 23

International, Regional,

and Global Marketing

www.wileyindia.comwww.axcesscapon.com

© Noel Capon and Siddharth Shekhar Singh, 2014. All rights reserved.


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