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Internet Trends - Presentation from 56th Annual Seminar (May 2007)

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Internet Trends May 25, 2007 56 th Annual Seminar - Santa Barbara [email protected] / [email protected] / [email protected] Morgan Stanley does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision. Customers of Morgan Stanley in the United States can receive independent, third-party research on the company or companies covered in this report, at no cost to them, where such research is available. Customers can access this independent research at www.morganstanley.com/equityresearch or can call 800-624-2063 to request a copy of this research. For our latest industry research, please visit www.morganstanley.com/techresearch . Morgan Stanley & Co. Incorporated ("Morgan Stanley") is currently acting as financial advisor to DoubleClick Inc ("DoubleClick") in its announced proposed sale to Google Inc. The proposed transaction is subject to customary closing conditions. DoubleClick has agreed to pay fees to Morgan Stanley for its financial services, including transaction fees that are subject to the consummation of the proposed transaction. Morgan Stanley is currently acting as financial advisor to aQuantive Inc. ("aQuantive") with respect to its announced proposed acquisition by Microsoft Corp. The proposed transaction is subject to the consent of aQuantive shareholders and other customary closing conditions. This report and the information provided herein is not intended to (i) provide voting advice, (ii) serve as an endorsement of the proposed transaction, or (iii) result in the procurement, withholding or revocation of a proxy or any other action by a security holder. aQuantive has agreed to pay fees to Morgan Stanley for its financial advice, including transaction fees that are subject to the consummation of the proposed transaction. For analyst certification and other important disclosures, refer to the Disclosure Section.
Transcript
Page 1: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Internet TrendsMay 25, 2007

56th Annual Seminar - Santa Barbara

[email protected] / [email protected] / [email protected]

Morgan Stanley does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision. Customers of Morgan Stanley in the United States can receive independent, third-party research on the company or companies covered in this report, at no cost to them, where such research is available. Customers can access this independent research at www.morganstanley.com/equityresearch or can call 800-624-2063 to request a copy of this research. For our latest industry research, please visit www.morganstanley.com/techresearch.

Morgan Stanley & Co. Incorporated ("Morgan Stanley") is currently acting as financial advisor to DoubleClick Inc ("DoubleClick") in its announced proposed sale to Google Inc. The proposed transaction is subject to customary closing conditions. DoubleClick has agreed to pay fees to Morgan Stanley for its financial services, including transaction fees that are subject to the consummation of the proposed transaction. Morgan Stanley is currently acting as financial advisor to aQuantive Inc. ("aQuantive") with respect to its announced proposed acquisition by Microsoft Corp. The proposed transaction is subject to the consent of aQuantive shareholders and other customary closing conditions. This report and the information provided herein is not intended to (i) provide voting advice, (ii) serve as an endorsement of the proposed transaction, or (iii) result in the procurement, withholding or revocation of a proxy or any other action by a security holder. aQuantive has agreed to pay fees to Morgan Stanley for its financial advice, including transaction fees that are subject to the consummation of the proposed transaction.

For analyst certification and other important disclosures, refer to the Disclosure Section.

Page 2: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Current Internet Trends

Page 3: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

3

Hierarchy of Needs Drives Growth?!

Self-actualization

Esteem

Belonging

Safety

Physiological

Created for discussion purposes and perhaps a bit of humor. Not intended to discredit Maslow’s hierarchy of needs which we believe to be accurate

1943 - Maslow 2007 - ? ;)

Internet / Mobile

Shelter

Food / Water

Page 4: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

4

Internet Highlights…

• Users / Usage — Yahoo! has base of 477MM+ monthly unique visitors (+19% Y/Y with +22% Y/Y page view growth, CQ1)

• Customer Acquisition — Google (500K - 1MM advertisers / vendors, and rising); Paid Clicks up 52% Y/Y in CQ1 - effective targeting should continue to improve + drive rising monetization

• Commerce / Payments — PayPal (143MM accounts, +36% Y/Y, CQ1) + Shopping.com has 60MM+ products in 300+ categories

Page 5: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

5

…Internet Highlights…

• Advertising — 8% of total US advertising online in 2006E growing to estimated 13%+ within 5 years. Google + Yahoo! = key drivers + beneficiaries – 100%+ of overall incremental growth is online

• Significant targeting / conversion improvements (related to technology improvements + data leverage) — should bolster annualized global net revenue per unique user of $21 for Google (+57% Y/Y), revenue per active customer of $173 for Amazon (+12% Y/Y)

• Personalization — Recommendation engines improve monetization – examples include Amazon.com + Yahoo! Music

• Music – Apple iPod + iTunes @ $21B cumulative revenue - up from $141MM 4 years ago

Page 6: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

6

…Internet Highlights…

• Communications / Telephony — Skype (196MM registered users, +107% Y/Y, +14% Q/Q, CQ1 – may be fastest growing product ever). Based on CQ1:07 data, Skype traffic = ~4% of global international long distance minutes. Global mobile data services revenue (ex-messaging) has $10 ARPU (and rising). IM (instant messaging) + SMS / MMS showing strong growth

• Video — ~60% of Internet traffic may be P2P file sharing of largely unmonetized video — ramp in tagging (for search) + partnerships + monetization – note recent moves by likes of ABC / CBS / FOX / NBA / Sony / Warner / Universal / Google / Yahoo!. Challenges (especially related to copyright / infrastructure stress) are significant, but over time, consumer demand should rule and content creators should benefit

Page 7: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

7

…Internet Highlights

• Local — Google ‘Long Tail’ + eBay Classifieds (26MM+ unique visitors, +137% Y/Y, CQ4, per eBay) – traction emerging

• Community / Social Media — Likes of Wikipedia, MySpace, YouTube, Yahoo! Flickr (24MM unique visitors, up 86% Y/Y*) + Yahoo! Answers (79MM unique visitors, up 596% Y/Y*) have experienced extraordinary growth. CyWorld (2MM visitors*, Korea) + Tencent (59MM visitors, China) monetizing. 71MM+ blogs per Technorati. 1B camera-enabled mobiles – ‘citizen journalism’ in infancy

• Mobile — While 17% of global Internet users (38% in N. America) have residential broadband, 8% of global mobile phone subscribers use 3G. American Idol – 63MM votes (via mobiles + Internet) in final 4-hour round, China’s Super Girl – 12MM votes (primarily mobiles) in final 3-hour round. Mobile data services (bolstered by 2.5G & ex. messaging) revenue ~$20B, comparable to online advertising revenue – illustrates potential monetization opportunity for broadband Internet

Source: *comScore Global MediaMetrix 4/07

Page 8: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

8

# of Internet Users – ROW Continues to Rise in RelevanceN. America = 35% of Users in 2000E; 16% in 2007E

0%

20%

40%

60%

80%

100%

2000E 2001E 2002E 2003E 2004E 2005E 2006E 2007E

North America Europe Asia/Pacific Rest of World Latin America

Geographic Distribution of Internet Users (MM)

390 491 621 724 851 977 1,122 1,302

Note: ROW denotes rest of the worldSource: Morgan Stanley Research

Page 9: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

9Source: comScore Global MediaMetrix 4/07

User-Generated Content (UGC) – YouTube + Wikipedia + MySpace Have Moved to Top of Internet User Pack

86107MySpace12(5)101Adobe13

6581Viacom 15(14)79 Lycos14

29115Apple11(9)111Ask10 33120CNET91137 Amazon8

506163 YouTube771 209Wikipedia6(4)248eBay521267Time Warner41468Yahoo!33 520Microsoft2

12%528Google1Y/Y Growth4/07PropertyRank

Total Global Unique Visitors (MM)

Page 10: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

10

Web 2.0 –Consumer Control / Contribution / Interaction

SyndicationStickiness

Tagging ('folksonomy')Directories (taxonomy)

WikisContent management

ParticipationPublishing

Web servicesScreen scraping

Cost per clickPage views

Search engine optimizationDomain name speculation

upcoming.org and EVDBevite

BloggingPersonal websites

WikipediaBritannica Online

Napstermp3.com

BitTorrentAkamai

FlickrOfoto

Google AdSenseDoubleClick

Web 2.0Web 1.0

Source: O’Reilly Media, Inc.

Page 11: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

11

• Convergence is happening (many IM sessions end in phone call). Opportunities exist for non-mobile players to leverage existing subscribers.

• Who has the most valuable customer base as transition occurs? Who will have it over time?

Email Providers

MSN Hotmail Active Accounts (2)

(261MM)

Yahoo! Mail Unique Visitors (1)

(249MM)

Google GMail Unique Visitors (1)

(70MM)

IM / VoIP Services

MSN MessengerActive Accounts (2)

(215MM)

Skype / eBayRegistered Users (2)

(196MM)

Yahoo! Messenger Unique Visitors (1)

(88MM)

ICQUnique Visitors (1)

(28MM)

Internet Sites

GoogleUnique Visitors (1)

(528MM)

MSN – Windows LiveUnique Visitors (1)

(520MM)

Yahoo! Unique Visitors (1)

(468MM)

eBayUnique Visitors (1)

(248MM)

MySpace.comUnique Visitors (1)

(105MM)

Amazon.comActive Customers (2)

(66MM)

Search Engines

Google SearchUnique Visitors (1)

(465MM)

Yahoo! SearchUnique Visitors (1)

(237MM)

(1) Source: comScore Global MediaMetrix 4/07(2) Source: Company Reports as of CQ1

Payments

PayPal / eBayAccounts (2)

(143MM)

Next Generation Communications Hubs?

Page 12: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

12

Strong Momentum in Many Emerging Fast Growers

Note: Criteria for choosing companies based on the following variables: recent growth in Internet traffic, absolute Internet traffic, age of company, and presence on blogs and at conferences

Sources: (1) Cachelogic; (2) comScore Global MediaMetrix 4/07; (3) Technorati

Company Market Data Points

P2P File Sharing 5MM uniques vs. 3MM Y/Y (2)

Accounted for 35% of all Internet traffic in 2004 (1)

Blog Search Engine 7MM uniques vs. 6MM Y/Y (2)

71MM+ blogs indexed (3)

Video / Electronics 100K+ SlingBox units sold in first 6 months of shipment Network of 3K+ retailers in N. America in <9 months

Hosted Blogging 35MM uniques vs. 2MM Y/Y (2)

Social Network 22MM uniques vs. 12MM Y/Y (2)

39MM uniques vs. 13MM Y/Y (2)Social Network

Social Network 29MM uniques vs. 21MM Y/Y (2)

Social Network 3MM uniques vs. 192K Y/Y (2)

Social Network 2MM uniques vs. 1.5MM Y/Y (2)

Online Video 330K uniques vs. 30K in 12/06 (2)

Page 13: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

13

Watch Where Global Younger Generation Goes

Social NetworkingRingtone Downloads, Connecting Mobile to Net

Video

Web OS Programs In-Game AdvertisingBlogs

Tencent Instant Messaging (PC / Mobile)

Knowledge Sharing

Page 14: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Online Advertising Trends

Page 15: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

15

Sources: (1) Adapted from SRI-Knowledge Networks (2005). (2) Adapted from Universal McCann, (2005); Internet Advertising Bureau (2006). (3) Veronis Suhler Stevenson (2005), Yahoo! Analyst Day (5/04).

Youth defined as age 17 and under. Ratios are calculated as percent of US media usage on a medium divided by percent of US ad spending on a medium

US Media Usage (1) to Ad Spending (2)

Ratios

4.7x

0.0

2.0

4.0

6.0

8.0

10.0

12.0x

Newspapers+ Magazines

Total TV Radio Internet

Youth Media Usage (3) to Ad Spending (2) Ratios

11.3x

0.0

2.0

4.0

6.0

8.0

10.0

12.0x

Newspapers+ Magazines

Total TV Radio Internet

Large Gap Between Internet Consumption / Ad Spending

Page 16: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

16

Morgan Stanley Research, PricewaterhouseCoopers, IAB, Jupiter Research, McCann-Erickson, RAB; Newspapers include Classifieds. Promotions ($106B) include: incentives ($28B), promotional products ($23B), point-of-purchase ($18B), specialty printing ($8B), coupons ($7B), premiums ($7B), promotional licensing ($6B),

promotional fulfillment ($5B), product sampling ($2B), and in-store marketing ($2B). Households may use multiple advertising mediums

PromotionsNewspapers

ClassifiedsDirect TelephoneDirect MailBroadcast TVRadioCable TVInternet / OnlineYellow PagesOutdoor

$1064917975745201913166

9950559999996070609999

$1,07198030998057645533327121716261

2005 US Advertising Spending ($B) Households (MM)

Ad Spending / Household ($)Medium

TotalAverage

$42843

83483

$5,106511

US Internet Ad Spend = Movin’ on Up –$217 Per Home vs. $980 for Newspapers?

Page 17: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

17

Recent Bets on Online Advertising –Offline to Online Migration Potentially Accelerating

• $3.1B (4/07): Google + DoubleClick

• $680MM (5/07): Yahoo! + Right Media

• $649MM (5/07): WPP Group + 24/7 Real Media

• $6.0B (5/07): Microsoft + aQuantive

These acquisitions = $10B vs. $52B aggregate value of top offline advertisers (WPP + Interpublic + Omnicom + Publicis + Havas)

Source: FactSet, Hoovers

Page 18: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

18

(1) Source: Ad revenue totals from IAB/PriceWaterhouseCoopers Interactive Advertising reports(2) Calculated as reported revenue multiplied by the reported percentage of US Ad Revenue

(3) Calculated as the difference between total IAB US revenue and the sum of Google, Yahoo! gross revenue(4) Assuming that TAC of Google + Yahoo! included in ‘others’ total, this segment would have been up 20% Y/Y vs. 8% actual growth

Google + Yahoo! =~58% of US Online Ad Revenue (and Rising)

0

200

400

600

800

1,000

1,200

1,400

CQ4:05 CQ4:06

US

Ad

Rev

enue

($M

M)

Google, US Gross Ad Revenue (2)Yahoo!, US Gross Ad Revenue (2)Others (3)

25% 24%

31%

27%

US Online Ad Revenue Mix (1)

42%51%

Page 19: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

19

Google + Yahoo! Share Significant Portion (~30%)of Revenue with Partners + Affiliates – Trend Should Continue

• Google generated $3.6B in gross revenue in CQ1; it PAID OUT $1.1B to 1,000s of partners like AOL, Ask Jeeves, EarthLink, + HowStuffWorks

• Yahoo! generated $1.7B in gross revenue in CQ1; it PAID OUT ~$489MM to 1,000s of partners like CNN, ESPN + The Wall Street Journal

Source: Company Reports

Page 20: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

20

Rapid P2P Growth (Mostly Video) isStressing Internet + Is Undermonetized

• Peer-to-Peer (P2P) traffic was 60% (and rising) of Internet traffic in 2004 (of which 62% was video), with BitTorrent accounting for 30% of traffic, per CacheLogic

• “P2P affects Quality of Service (QoS) for ALL subscribers” (1)

Source: (1) CacheLogic “P2P in 2005,” (9/05)

Internet Protocol Trends (1)

0%10%20%30%40%50%60%70%80%90%

100%

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004

Email FTP Other P2P Web

Page 21: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

21

*Note: Total U.S. Internet Spending up 35%Y/YSource: Internet Advertising Bureau and Morgan Stanley Research estimates.

U.S. Internet Advertising – Search Has Been Growth Engine (Largely Related to Text) – Video Next?

13$240 $130 U.S. Internet Spending per Internet Household

570 55 U.S. Internet Households (MM)

5183 143 U.S. Internet Users (MM)

19$16,879* $7,134 Total U.S. Internet Spending

10%13%% of Total

13$1,688 $927 E-mail and Other

18%16%% of Total

22$3,038 $1,141 Classifieds

7%5%% of Total

27$1,182 $357 Rich Media

25%62%% of Total

(1) $4,220 $4,423 Display and Sponsorship

40%4%% of Total

88%$6,752 $285 Search Advertising

'01E-06E2006E2001E

CAGR(US$ in MM, except where noted)

Page 22: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

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67% of Global Internet Users Use SearchSearch = Top Customer Acquisition Tool for Online Retailers

Note: 8% of global Internet traffic was derived from search while 67% of global Internet users used search in 1H2006, per comScoreSource: The State of Retailing Online 2006, Forrester Research

% of New Online Customers for Online Retailers / Marketing Spend Mix (2005)

1%3%3%5%7%10%

11%

29%36%

0%

10%

20%

30%

40%

50%

Search

engin

e mark

eting

Organic

traffic

Catalog

sAffil

iate p

rogram

s

Compa

rison

-shop

ping e

ngine

s

Email to

pros

pecti

ng lis

ts

Traditio

nal p

ortal

deals

New po

rtal d

eals

Other

% C

usto

mer

s ac

quire

d fr

om s

ourc

e

Page 23: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Online Video Trends

Page 24: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

24

Video – Key Question

In 3 years, what % of content used on Web will be…

• Professional

• Semi-professional

• Amateur

• Combinations (mashups) of above?

Page 25: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

25

YouTube – Who Woulda Thought?...

Most Watched YouTube Video – ‘Evolution of Dance’~50MM views / 117K comments since 4/06

Source: YouTube

Page 26: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

26

…YouTube – Who Woulda Thought?

YouTube stats:

• 163MM unique visitors +506% Y/Y

• 14B minutes+1,128% Y/Y

• 13B page views+905% Y/Y

• Acquired by Google$1.1B – 10/06

• $11MM – 2006 revenue

• “Broadcast Yourself”

Short-form entertainment…

Watch even more

videos

Post your own video response

Share your thoughts

Source: comScore Media Metrix (Global, 3/07; Google, YouTube

Page 27: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

27

YouTube Channels – CBS Leads with 113MM Views

Source: YouTube as of 5/29/07

Broadcast media showing strong traction

Leading user generated

content draws 50MM views

Page 28: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

28

Power of the Door…

Sometimes you know what you are looking for and sometimes you don’t -editing / organizing can help...

THE 9 is a daily broadcast on Yahoo! TV,

showcasing 9daily selections from millions of Web content files

THE 9 features the 9 “best, weirdest,

and funniest videos, photos, and stories”

on the Web

Vlog host: Maria Sansone

“The best Video Blog”“One of the 50 coolest

websites of 2006” –TIME Magazine (8/06)

Exclusive sponsorship by

Pepsi

Selectively placed on Yahoo!’s front page / door

Source: Yahoo!

Page 29: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

29

…Power of the Door

UGC + User Participation + Social Networking + Monetization

Watch video clips

from previous “THE 9”s

Interactive -Online voting +

user participation

Utilizes Yahoo! 360 as social networking tool

Source: Yahoo!

Page 30: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

30

Monetizing Video – Keywords + Adjacent Sponsorships –Do Users Really Want 30 Second Pre-Rolls?

Branding + Interactivity –Think About “Enter Sweepstakes” – Game with Andy…

roddickreebok

Note: Reebok framed ads placed for illustration purposes onlySource: YouTube

Key Words

Sponsorships Keyword Ads and / or sponsorships

Page 31: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

31

• TV’s mass audience to the Web?− Mobile TV + Personalization + Online social network− Vision: universal TV running on a P2P platform

• Old P2P: download Joost’s P2P: stream DVD-quality pictures• Connectivity driven by increased broadband Internet + PC / mobile

PC penetration is key

Joost – Focused, User-Built TV

IM / Chatfunctionality

Add interactive

apps / plugins

Rate watched content

Page 32: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Social Media / Virtual Communities Trends

Page 33: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

33

Growing Importance of Virtual Community

• Improving PC / Internet penetration + plethora of social networking + digital content rising vitality of virtual community

• Virtual communities becoming increasingly important as channels for − Building / maintaining relationship − Entertainment− Content sharing− Business / revenue generator

Page 34: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

34

CyWorld – Building / Maintaining Virtual Family…

Gift Shop:Purchase items to decorate your “MiniHompy”

CyWorld:“Cy” means “relationship”in Korean.

“Ilchon” represents the closest family members in Korean. In CyWorld, it means your closest friends.

“Acorn” is the official currency in CyWorld, which can be purchased to obtain items for your MiniHompy.

Search for your friends, blogs, images, videoclips, news, etc.

Page 35: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

35

• Social networking + blogging + music & video sharing + personalization = Virtual community / family

• Users decorate their “Minihompy” (Mini-homepage) by − Uploading pictures / blogging− Playing music from Jukebox / buying items

• Users grant their friends access to their Minihompy− Closest members are called “il-chon” (family member)− Friends can post blogs / give item gifts for their Minihompy

• Impressive Statistics− 20MM users in Korea (~40% of South Korea’s total population)− ~96% of 20-29 year-olds use the site “regularly”− 100K daily video uploads− Operates in the US, China, Japan, Taiwan, Vietnam, and South Korea

…CyWorld – Building / Maintaining Virtual Family

Source: SK Telecom

Page 36: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

36

Second Life – Living in a Virtual World / Economy…

Source: Second Life

Personalize “virtual you” Meet new people at events / venues and form interest groups

Build / display / store virtual objects + host events and

businesses

Discussions + Sports + Commercial + Entertainment +

Games + Education + …

Page 37: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

37

• Internet based, 3D virtual world imagined, created and owned by its residents

• Impressive statistics− 6.5MM+ total residents (vs. 1MM total residents in 10/06) (1)

− 25MM total residents + 150K simultaneous online users by 3/08 (2)

− $23MM+ eCommerce within Second Life in 4/07 (1)

− 3.6MM unique visitors (up 1971% Y/Y) (3)

− 31 average minutes per visitor (up 542% Y/Y) (3)

• Existing companies beginning to go virtual in Second Life− On 10/16/07, Reuters opened its first ‘all-digital’ bureau, a building modeled on its

New York and London offices, with dedicated ‘in-world’ correspondents − Nissan / Scion opened a dealership in Second Life in 10/06 / 11/06, respectively− Coldwell Banker opened a virtual sales office and started selling virtual land in

Second Life in 3/07• “In the end, this is about buying and selling homes in the real world. We’re trying

to figure out how to reach what we call the ‘new customer’.”– Charlie Young, Senior Vice President of Marketing, Coldwell Banker

Sources: (1) Second Life; (2) Second Life Research; (3) comScore Global MediaMetrix 4/07

…Second Life – Living in a Virtual World / Economy

Page 38: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

38

Cumulative Xbox Live Users

0

1

2

3

4

5

6

7

Dec-02

Mar-03

Jun-03

Sep-03

Dec-03

Mar-04

Jun-04

Sep-04

Dec-04

Mar-05

Jun-05

Sep-05

Dec-05

Mar-06

Jun-06

Sep-06

Dec-06

Mar-07

(in M

M)

6MM Xbox Live Users, as of CQ1

Source: Microsoft

• Xbox Live: 60% attach rate for Xbox 360, up from 10%− 2.3B+ hours of online gaming

• 2MM text / voice messages sent everyday on Xbox Live

• 70%+ members download content from Xbox Live Marketplace

• ~50% of members in the US log into Xbox Live Marketplace everyday

Xbox Live – Videogame Community + Digital Content Distribution Channel

Page 39: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Mobile Internet Trends

Page 40: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

40

0

500

1,000

1,500

2,000

2,500

3,000

3,500

4,000

4,500

2005E 2006E 2007E 2008E 2009E 2010E

Sub

scrip

tions

(MM

)

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

% o

f Tot

al W

irele

ss S

ubsc

riptio

ns

Up to 2G Subscriptions 2.5G and Above Subscriptions % 2.5G and Above Penetration

At Critical Mass Inflection Point for Usage of High Speed (Broadband – 2.5+3G) Mobile Networks

Source: Morgan Stanley Telecom Research Scott Coleman, John Marchetti.

Global 2.5G / 3G Penetration

2.5G / 3G Ramp in 25-30%Penetration Sweet Spot

3G likely at 25% penetration in 2010E…

Page 41: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

41

Usable / Useful Content: Offerings Improving / Expanding

1999

1st Generation Wireless Application Protocol (WAP)

2007

Instant Messaging, Location-Based Services (Mapping), Calendaring,

Games, Portals, Avatars

Page 42: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

42

Assume You Are On Candid Camera!

• Mass market adoption of camera and video phones may open up new markets (Google’s Blogger.com) with potential for financial reward for citizen journalist / photographer

• Check out Korea:“What allowed operators to see a return on investment on their EV-DO [3G] networks was not other content, but subscribers' own content. Content that was made by people and exchanged with others has been incredibly popular.”

– Hyeon Lee, VP, Samsung

Source: Samsung and Morgan Stanley Research

Page 43: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Reaching Consumers on the Internet

Page 44: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

44

Google vs. Yahoo!

Google – When you know what you want AKA consumer is editor

Page 45: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

45

Google vs. Yahoo!

Yahoo! – When you don’t necessarily know what you want AKA Yahoo! is part-time editor

Page 46: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

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What is Google?

UsersA place to find things

AdvertisersWorld’s greatest customer acquisition tool

Google is a distribution platform based on natural + sponsored links

Page 47: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

47

Google Zeitgeist – What Do People Want? Data…

Top 2006 Searches1. bebo2. myspace3. world cup4. metacafe5. radioblog6. wikipedia7. video8. rebelde9. mininova10. wiki

Top 2006 News Searches1. paris hilton2. orlando bloom3. cancer4. podcasting5. hurricane katrina6. Bankruptcy7. martina hingis8. autism9. 2006 nfl draft

10. celebrity big brother 2006

Source: Google

Page 48: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

48

Yahoo! Buzz Index – What Do People Want? Data…

Source: Yahoo!

Yahoo’s Search Ranking by Query Score

Page 49: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

49

Reaching Users through User-Generated Community Channels…

Yahoo! Answers - When you don’t necessarily know answer or question

72MM unique visitors

+828% Y/Y

367MM minutes+1,110% Y/Y

460MM views+1,163% Y/Y

Source: comScore Global MediaMetrix 4/07

Yahoo! generated

results

User generated responses

User generated questions

Page 50: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

50

Amazon.com – Consumers in ControlRecommendation Engines / Personalization = Rule

Source: Amazon.com

Tools based on consumer opinions / experiences help users maneuver through 35K+ results in books alone from “Santa Barbara”

What other customers are

thinking

What other customers are buying

What other customers are doing

What other customers are saying

User-generated

lists

Page 51: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

51

Increasing Importance of Blogging Communities…

Video blogs

Bloggers report on WalMart / Dell announcement… Readers

respond

Photo sharing by shoppers

Page 52: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

52

New Targeting Opportunities

Giveaways for joining

Register for college rewards program

Apply for summer

internships

Southwest Airlines sponsored group on Facebook for college students

Penetrating 50K local, special interest groups on Meetup.com

Host their next

event?

Page 53: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

53

Internet is a Distribution Channel

[Six Flags] had a promotion for their 45th anniversary. They wanted to give away 45,000 tickets for opening day to drive traffic. So we got a brief to do whatever: ads, microsite, whatever. But our interactive creative director just went off and posted it on Craigslist. Five hours later, 45,000 tickets were spoken for…

-Jan Leth, Executive Creative Director of Ogilvy Interactive N.America, per Bob Garfield’s Chaos Scenario 2.0

Page 54: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

How Internet is Helping Reshape Politics

Page 55: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

55

How Can Candidates Leverage the Internet to Reach Their Audiences?

+ = ?

Source: Time Magazine

December 2006 October 2006

Page 56: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

56Sources: Clinton/Gore ’96, Dole/Kemp ‘96

C1996 -First Presidential Campaign Websites

Changing the Face of Politics – Then

Page 57: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

57Sources: Obama for America, Hillary Clinton for President, Facebook, MySpace, YouTube

Internet Offers Direct Communication with Voters

Campaign launches on candidate websites

Candidate-focused pages on facebook +

MySpace

Changing the Face of Politics – Now

Within hours of launching bid, campaign website had:• 10K messages of support,• 2.2K submissions for its blog• Email list growing at a rate of

100 per min

“One Million Strong for Barack”group created on Facebook:• 100 members in first hour• 10K members in <5 days • 200K members by 3rd week• 500+ groups within a month of Obama’s announcement

Page 58: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

58Source: YouTube as of 5/29/07

10 Downing Street YouTube Channel – 86K Views

Send message / add comment / share channel

Sort most viewed / discussed Downing St. videos

Links to Downing St. homepage, newsletters, podcasts, E-petitions, etc.

Page 59: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

59Source: YouTube

YouChoose ’08 – YouTube Channels for Candidates

Centralized hub of candidate-created channels that feature:

• Campaign videos

• Speeches

• Informal chats

• Behind-the-scenes footage

Page 60: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

60Source: Dean for America

C2004: Howard Dean Breaks New Ground in Internet Fundraising

Changing the Face of Politics – Then

Howard Dean’s CQ1:03 Fundraising :

• $750K+ from Internet contributions (28% of total)

• ~$180 average contribution

• 12K+ individual donors

• Followed with $3.5MM+ from Internet contributions in CQ2:03 (50%+ of total)

Page 61: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

61Sources: FEC, Obama for America, Hillary Clinton for President, John Edwards for President, Romney for President

Internet is Key Fundraising Tool

Changing the Face of Politics – Now

0

5

10

15

20

25

30

Mitt Romney Barack Obama Hillary Clinton John Edwards

CQ

1:07

Fun

drai

sing

($M

M)

Non-Internet Internet

CQ1:07 Fundraising Totals

$6.9MM$6.9MM$4.2MM$4.2MM

$3.3MM$3.3MM

$7.2MM$7.2MM

~$7MM raised online matches

John Kerry’s entire CQ1:03

Page 62: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

62

Traditional Debate Formats

Changing the Face of Politics – Then

1858 1960

2004

Page 63: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

63Sources: Yahoo!, Slate, Huffington Post

2008 Election - First Online Presidential Debate

Changing the Face of Politics – Now

• 2 online-only debates (one for each party) in September, 2007

• Candidates able to appear online from any location + streamed on Yahoo! network + Huffington Post + Slate sites

• PBS host Charlie Rose will moderate, selecting questions from Internet audience

Page 64: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

Summary

Page 65: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

65

Information / Data Overload & Addiction

A weekday edition of ‘The New York Times’contains more information than the average person was likely to come across in a lifetime in seventeenth-century England

- Richard Saul Warman, Information Anxiety (2000)

Page 66: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

66Source: General Social Survey Archive, 1972-2004

Only 25% of 30 Year-Olds Read Newspapers Daily

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

1900 1910 1920 1930 1940 1950 1960 1970

Year of Birth

% P

enet

ratio

nDaily Newspaper Readership by Age

Page 67: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

67Source: Company Reports

Print Circulation Down

1.12

1.13

1.14

C2004 C2005 C20062.22

2.25

2.28

2.31

C2004 C2005 C2006

Prin

t Circ

ulat

ion

(MM

)

Prin

t Circ

ulat

ion

(MM

)

0.65

0.70

0.75

C2004 C2005 C20061.64

1.70

1.76

1.82

C2004 C2005 C2006

Prin

t Circ

ulat

ion

(MM

)

Prin

t Circ

ulat

ion

(MM

)

Page 68: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

68Sources: MS Media team, comScore US MediaMetrix 4/07

Newshounds Migrating Online

21

57

9

26

31

37

0

5

10

15

20

25

30

35

40

45

Circulationof Top 50

Newspapers

WashingtonPost

USA Today NY Times CNN MSNBC Yahoo! News

Circulation of top 50 newspapers vs. online news unique users

US

Uni

que

Use

rs (M

M)

Page 69: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

69

Era of Mass Personalization - Blogs Gaining Traction

Blogs Data Points

3.7MM unique visitors (+80% Y/Y)15MM total pages viewed (+55% Y/Y)

3.2MM unique visitors (+190% Y/Y)8MM total pages viewed (+18% Y/Y)

837K unique visitors (+62% Y/Y)3MM total pages viewed (+37% Y/Y)

250K unique visitors (+30% Y/Y)2MM total pages viewed (+96% Y/Y)

971K unique visitors (+520% Y/Y)4MM total pages viewed (+486% Y/Y)

• Greater user participation + personalization User generated content

• Information less filtered + communicated directly to the public Immediate & objective source of information + feedback

• While lots of blog content is rubbish, there are many useful nuggets of insight. Over time, increased editing (often user generated) and reviews should effectively lead to higher standards, as likes of Wikipedia and Amazon.com have illustrated

Sources: comScore Global MediaMetrix 4/07

Page 70: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

70

Influence of Blogs

• Growing importance of blogging + online citizen journalism− During the 2004 US Presidential Election, Democratic + Republican parties

issued press credentials to citizen bloggers covering the convention.

− OhmyNews: online citizen journalism newspaper blog• 3,000+ citizen reporters from 100+ countries• 1.4MM unique visitors vs. 565K visitors Y/Y (1)

• “The people’s new source” – TIME• “OhmyNews: Voices from the street” – Business Week

Souce: comScore Global MediaMetrix 4/07

Page 71: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

71

Global Internet Thesis

10-15% user growth

20-30% usage growth

30%+ monetization growth

Page 72: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

72

How Does the Internet Shape Public Relations Over Next 5-10 Years?

There’s no place to hide… no more- Uncle Tupelo - ’Shaky Ground’

Just the facts ma’am- Detective Joe Friday – ‘Dragnet’

Consumers want ‘just the facts’ (supported by data) and want them yesterday…and want them to be easily findable / searchable when / where / how they want them.

The Internet is a fabulous distribution channel…as YouTubecontent has proven, again, consumers love a good story…

Page 73: Internet Trends - Presentation from 56th Annual Seminar (May 2007)

73

The information and opinions in this report were prepared by Morgan Stanley & Co. Incorporated and its affiliates (collectively, "Morgan Stanley").

Analyst Certification

The following analysts hereby certify that their views about the companies and their securities discussed in this report are accurately expressed and that they have not received and will not receive direct or indirect compensation in exchange for expressing specific recommendations or views in this report: Mary Meeker.

Unless otherwise stated, the individuals listed on the cover page of this report are research analysts.

Global Research Conflict Management Policy

This research has been published in accordance with our conflict management policy, which is available at www.morganstanley.com/institutional/research/conflictpolicies.

Important US Regulatory Disclosures on Subject Companies

The following analyst, strategist, or research associate (or a household member) owns securities in a company that he or she covers or recommends in this report: Mary Meeker -Amazon.com (common stock), eBay (common stock), Intuit (common stock), Microsoft (common stock), Yahoo! (common stock). Morgan Stanley policy prohibits research analysts, strategists and research associates from investing in securities in their sub industry as defined by the Global Industry Classification Standard ("GICS," which was developed by and is the exclusive property of MSCI and S&P). Analysts may nevertheless own such securities to the extent acquired under a prior policy or in a merger, fund distribution or other involuntary acquisition.

As of April 30, 2007, Morgan Stanley beneficially owned 1% or more of a class of common equity securities of the following companies covered in this report: Amazon.com, CNET, eBay, Google, Yahoo!.

As of April 30, 2007, Morgan Stanley held a net long or short position of US$1 million or more of the debt securities of the following issuers covered in this report (including where guarantorof the securities): Amazon.com, eBay, Intuit, Microsoft, Yahoo!.

Within the last 12 months, Morgan Stanley managed or co-managed a public offering of securities of GSI COMMERCE, Intuit.

Within the last 12 months, Morgan Stanley has received compensation for investment banking services from eBay, Intuit, Microsoft.

In the next 3 months, Morgan Stanley expects to receive or intends to seek compensation for investment banking services from Amazon.com, CNET, eBay, Google, GSI COMMERCE, Intuit, Microsoft, Yahoo!.

Within the last 12 months, Morgan Stanley & Co. Incorporated has received compensation for products and services other than investment banking services from CNET, eBay, Microsoft.

Within the last 12 months, Morgan Stanley has provided or is providing investment banking services to, or has an investment banking client relationship with, the following companies covered in this report: Amazon.com, CNET, eBay, Google, GSI COMMERCE, Intuit, Microsoft, Yahoo!.

Within the last 12 months, Morgan Stanley has either provided or is providing non-investment banking, securities-related services to and/or in the past has entered into an agreement to provide services or has a client relationship with the following companies covered in this report: CNET, eBay, Google, Intuit, Microsoft.

The research analysts, strategists, or research associates principally responsible for the preparation of this research report have received compensation based upon various factors, including quality of research, investor client feedback, stock picking, competitive factors, firm revenues and overall investment banking revenues.

An employee or director of Morgan Stanley & Co. Incorporated is a director of Microsoft, Yahoo!.

Morgan Stanley & Co. Incorporated makes a market in the securities of Amazon.com, CNET, drugstore.com, eBay, Google, GSI COMMERCE, Intuit, Microsoft, Yahoo!.

Certain disclosures listed above are also for compliance with applicable regulations in non-US jurisdictions.

Disclaimer – www.morganstanley.com/techresearch

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74

Morgan Stanley & Co. Incorporated ("Morgan Stanley") is currently acting as financial advisor to DoubleClick Inc ("DoubleClick") in its announced proposed sale to Google Inc. The proposed transaction is subject to customary closing conditions. DoubleClick has agreed to pay fees to Morgan Stanley for its financial services, including transaction fees that are subject to the consummation of the proposed transaction.

Morgan Stanley is currently acting as financial advisor to aQuantive Inc. ("aQuantive") with respect to its announced proposed acquisition by Microsoft Corp.

The proposed transaction is subject to the consent of aQuantive shareholders and other customary closing conditions. This report and the information provided herein is not intended to (i) provide voting advice, (ii) serve as an endorsement of the proposed transaction, or (iii) result in the procurement, withholding or revocation of a proxy or any other action by a security holder.

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STOCK RATINGSDifferent securities firms use a variety of rating terms as well as different rating systems to describe their recommendations. For example, Morgan Stanley uses a relative rating system including terms such as Overweight, Equal-weight or Underweight (see definitions below). A rating system using terms such as buy, hold and sell is not equivalent to our rating system. Investors should carefully read the definitions of all ratings used in each research report. In addition, since the research report contains more complete information concerning the analyst's views, investors should carefully read the entire research report and not infer its contents from the rating alone. In any case, ratings (or research) should not be used or relied upon as investment advice. An investor's decision to buy or sell a stock should depend on individual circumstances (such as the investor's existing holdings) and other considerations.

Global Stock Ratings Distribution(as of April 30, 2007)For disclosure purposes only (in accordance with NASD and NYSE requirements), we include the category headings of Buy, Hold, and Sell alongside our ratings of Overweight, Equal-weight and Underweight. Morgan Stanley does not assign ratings of Buy, Hold or Sell to the stocks we cover. Overweight, Equal-weight, and Underweight are not the equivalent of buy, hold, and sell but represent recommended relative weightings (see definitions below). To satisfy regulatory requirements, we correspond Overweight, our most positive stock rating, with a buy recommendation; we correspond Equal-weight and Underweight to hold and sell recommendations, respectively.

Disclaimer – www.morganstanley.com/techresearch

Coverage Universe Investment Banking Clients (IBC)

Stock Rating Category Count % of Total Count% of Total

IBC% of Rating

CategoryOverweight/Buy 850 38% 291 42% 34%Equal-weight/Hold 1008 45% 303 44% 30%Underweight/Sell 368 17% 97 14% 26%Total 2,226 691

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Data include common stock and ADRs currently assigned ratings. An investor's decision to buy or sell a stock should depend on individual circumstances (such as the investor's existing holdings) and other considerations. Investment Banking Clients are companies from whom Morgan Stanley or an affiliate received investment banking compensation in the last 12 months.

Analyst Stock Ratings

Overweight (O). The stock's total return is expected to exceed the average total return of the analyst's industry (or industry team's) coverage universe, on a risk-adjusted basis, over the next 12-18 months.

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More volatile (V). We estimate that this stock has more than a 25% chance of a price move (up or down) of more than 25% in a month, based on a quantitative assessment of historical data, or in the analyst's view, it is likely to become materially more volatile over the next 1-12 months compared with the past three years. Stocks with less than one year of trading history are automatically rated as more volatile (unless otherwise noted). We note that securities that we do not currently consider "more volatile" can still perform in that manner.

Unless otherwise specified, the time frame for price targets included in this report is 12 to 18 months.

Analyst Industry Views

Attractive (A): The analyst expects the performance of his or her industry coverage universe over the next 12-18 months to be attractive vs. the relevant broad market benchmark, as indicated below.

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Other Important Disclosures

For a discussion, if applicable, of the valuation methods used to determine the price targets included in this summary and the risks related to achieving these targets, please refer to the latest relevant published research on these stocks. Research is available through your sales representative or on Client Link at www.morganstanley.com and other electronic systems.

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This report is not an offer to buy or sell or the solicitation of an offer to buy or sell any security or to participate in any particular trading strategy. The "Important US Regulatory Disclosures on Subject Companies" section lists all companies mentioned in this report where Morgan Stanley owns 1% or more of a class of common securities of the companies. For all other companies mentioned in this report, Morgan Stanley may have an investment of less than 1% in securities or derivatives of securities of companies mentioned in this report, and may trade them in ways different from those discussed in this report. Employees of Morgan Stanley not involved in the preparation of this report may have investments in securities or derivatives of securities of companies mentioned in this report, and may trade them in ways different from those discussed in this report. Derivatives may be issued by Morgan Stanley or associated persons.

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AttractiveOverweight21.44TWX

In-LineOverweight-V27.94VRSN

AttractiveOverweight-V69.63AMZN

AttractiveOverweight-V28.40YHOO

AttractiveEqual-weight-V30.79MSFT

AttractiveOverweight-V487.11GOOG

AttractiveOverweight-V32.41EBAY

In-LineOverweight26.11DELL

In-LineOverweight-V25.90CSCO

In-LineOverweight$114.35AAPL

Industry ViewRatingPrice

5/29/07Ticker


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