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2018 Division of Interpretive Programming and Education Tennessee State Parks 2018 Interpretive and Recreation Program Plan
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2018

Division of Interpretive Programming and Education

Tennessee State Parks

2018

Interpretive and Recreation Program Plan

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Bureau of Parks and Conservation Tennessee State Parks

Interpretive and Recreation Program Plan 2018-2023 Updated Process

June 2018

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Table of Contents Mission & Vision .............................................................................................................................. 6

Mission ........................................................................................................................................ 6

Vision and Values ........................................................................................................................ 6

EXECUTIVE SUMMARY ..................................................................................................................... 7

GUIDING RESOURCES ...................................................................................................................... 8

Interpretive Action Plan .............................................................................................................. 8

Park Business and Management Plans ........................................................................................ 9

Tennessee 2020 – Parks, People & Landscapes (2010-2020) ..................................................... 9

Tennessee 2020 – Parks, People & Landscapes (2015 Update) .................................................. 9

Governor’s Priorities/Goals ......................................................................................................... 9

TDEC CFG Plan/Strategic Plan.................................................................................................... 10

Outdoor Recreation Industry/National Park Service/Society of Outdoor Recreation Professionals .............................................................................................................................. 10

Collaboration Efforts ................................................................................................................. 11

FOUNDATION FOR THIS PLAN ....................................................................................................... 11

Introduction ................................................................................................................................... 12

PROGRAM OBJECTIVES .................................................................................................................. 14

Tennessee State Parks – Priorities and Action Plans ................................................................. 14

Core Recreation Program Objectives ........................................................................................ 17

Program and Service Statistics ...................................................................................................... 20

Program and Service Determinants .............................................................................................. 20

Recreation and Leisure Trends Analysis ........................................................................................ 22

Tennessee State Parks Inventory .............................................................................................. 24

Scope of Program Opportunities ............................................................................................... 25

Tennessee State Parks - Program Matrix ................................................................................. 25

Implementation Plan ..................................................................................................................... 26

Appendices ............................................................................................................................ 27

Appendix A ............................................................................................................................ i

Appendix A – 1 ....................................................................................................................... i

Appendix B ............................................................................................................................. i

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Appendix C ............................................................................................................................. i

Appendix D ............................................................................................................................ i

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Bureau of Parks and Conservation Tennessee State Parks

Interpretive and Recreation Program Plan 2018-2023 Updated Process

The control for each of these actions and the delegation of responsibility needed to accomplish them are the responsibility of the Program Services Section of the Interpretive Programming and Education Division.

The Interpretive and Recreation Program Plan shall be reviewed bi-annually in August of even-numbered years; however, the interpretive action plan process will take place at the park level every five years.

Date of next review: August 2020

Duly adopted and approved by:

Deputy Commissioner of Parks Conservation Date

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Mission & Vision

From its beginning in 1937, Tennessee State Parks were established to protect and preserve the unique natural, cultural and historic resources of Tennessee. The public interest has also been served by a variety of benefits for citizens and communities produced by our state park system, promoting stronger communities and healthier citizens across the state through diverse resource-based recreation while conserving the natural environment for today and tomorrow – preserving authentic Tennessee places and spaces for future generations to enjoy. As stewards of the resources in our parks, we seek to manage Tennessee’s state parks in order to preserve and protect valued resources and to provide a balance of services and benefits for the enjoyment of the people.

Mission

To preserve and protect, in perpetuity, unique examples of natural, cultural, and scenic areas and provide a variety of safe, quality, outdoor experiences through a well-planned and professionally managed system of state parks.

Vision and Values

We believe there is inherent value in the natural environment. We believe that the observation and experience of natural things in a setting removed from the hectic world of the day-to-day can uplift and re-create the human spirit.

We also believe there is value in physical reminders of our past. Without history, there is nothing upon which to base our understanding of the present or our dreams of the future.

Our natural and cultural resources provide context and continuity to our lives and help to make us whole. The intrinsic worth of these resources is beyond monetary consideration. We so value these things that we intend to preserve and protect them, even in the face of whatever may be the fashion of the moment, to the end that all citizens, rich or poor, may enjoy them forever.

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EXECUTIVE SUMMARY

The Tennessee State Park system is operated by the Tennessee Department of Environment and Conservation (TDEC), under the Bureau of Parks and Conservation (Bureau). TDEC is organized and administered to effectively protect human health and the environment, conserve natural resources, manage state parks and promote overall quality of life in Tennessee.

The Bureau manages 56 state parks and 85 state natural areas encompassing more than 240,000 acres across Tennessee - ranging from rustic natural and historic sites to resort parks with 6 inns, 8 restaurants, 4 marinas and the 9 golf courses on the Tennessee Golf Trail. We feature more than 3,000 campsites in 35 park campgrounds while offering interpretative and resource-based recreation activities, including birding, biking, fishing, hiking and swimming. In addition to protecting natural resources and providing outdoor recreational opportunities for Tennesseans, Tennessee State Parks are economic engines, pumping millions of dollars into local economies and creating thousands of jobs. Tennessee State Parks drew more than 37 million visitors in 2014.

The Bureau is also responsible for conserving and promoting the historical, natural and archaeological heritage of Tennessee through the Division of Archaeology and the State Archaeologist’s office. We strengthen communities by providing funding support and technical assistance to local governments for local parks and recreation programs through our Division of Recreation Educational Services (RES).

Tennessee State Parks was established in 1937 to protect and preserve the unique natural, cultural and historic resources of Tennessee. Tennessee State Parks’ mission is:

“To preserve and protect, in perpetuity, unique examples of natural, cultural, and scenic areas and provide a variety of safe, quality, outdoor experiences through a well-planned and professionally managed system of state parks.”

Since 2011, in an effort to provide a better visitor experience, Tennessee State Parks has renovated or constructed more than 30 park facilities across the state, including 10 campgrounds and made ADA upgrades at four parks. Highlights of recent park additions include a new Visitors Center at Bledsoe Creek State Park, a new Group Camp at Booker T. Washington State Park and a converted Interpretive Center at Cumberland Mountain State Park. Visitation at Tennessee State Parks has increased by nearly 15 percent, thanks in part to enhanced interpretive programming and unique recreation excursions through Tennessee’s most scenic natural places.

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GUIDING RESOURCES

The following guiding resources include plans, concepts and established directions that were used in the development of the Tennessee State Parks Interpretive and Recreation Program Plan, 2018-2022. These significant guiding resources were an integral part of establishing the goals and objectives of this programming plan. These plans also provide general guidance to support action plans, activities, program direction and staff decisions in order to successfully meet each objective identified in this plan.

Interpretive Action Plan Our Interpretive Action Plan (IAP) is a tool that guides our Park Managers to identify, organize and analyze the interpretive and recreation components on their park. It helps them identify the “actions” they will take to address interpretive and programming issues that were identified in their park’s Business and Management Plan. The IAP lays out the interpretive themes within each park, shows the methods they will use to interpret these themes, and provides actions that staff will take to interpret park resources and the park story.

This document is also used to orient new park staff in the interpretive direction of the park and to assist in evaluating the effectiveness of current interpretive efforts.

The Interpretive Action Plan is also critical in identifying funding requests to develop new interpretive facilities and/or to maintain or modify existing interpretive facilities. (See Appendix A)

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Park Business and Management Plans To comply with state law, each state park contributes to the parks mission through individual Management Plans. The TCA 11-3-120 requires that the state park management plans address the following areas:

• Funding requirements for state parks and an analysis of whether the revenue-generating facilities on the park are self-sustaining

• Facilities preservation, maintenance and utilization • Management and personnel staffing, training, compensation and professional

development • Preservation, development and expansion of existing and new park resources

and facilities • Educational programming • Land acquisition

Tennessee 2020 – Parks, People & Landscapes (2010-2020) TN 2020 is Tennessee’s SCORP document (Statewide Comprehensive Outdoor Recreation Plan) is a five-year strategic plan that shapes investment by the state and local communities in priority outdoor recreation infrastructure and programming. This plan was updated in 2015. https://www.tn.gov/content/dam/tn/environment/documents/2020_full_version.pdf

Tennessee 2020 – Parks, People & Landscapes (2015 Update) The SCORP is required to be updated every five years, so even though the state had a 10-year comprehensive plan, we updated the outdoor recreation component of this plan to satisfy the Department of the Interior requirements.

https://www.tn.gov/content/dam/tn/environment/recreation-services/documents/TN%202020%20Status%20Review%20and%20Update%202015-2020%20final.pdf

Governor’s Priorities/Goals Since taking office in 2011, one of our administration’s top priorities has been to have a customer-focused, efficient and effective state government that provides Tennessee taxpayers with the highest quality of service at the lowest possible cost.

• To be the fastest improving state in the country. • To be the best managed state, providing high-quality services at the lowest

possible price to taxpayers.

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• To promote healthy behavior and provide high quality services to our most vulnerable populations.

• To be the #1 state in the Southeast for high quality jobs. • To promote the safety and security of Tennesseans.

TDEC CFG Plan/Strategic Plan The Tennessee Governmental Accountability Act of 2013 directs departments to develop plans that "measure the strategic functions and operations of each department in order for the state government to operate more efficiently and effectively." This approach to strategic planning has also become the framework for Customer Focused Government (CFG) and Accountability Performance Planning in all departments, i.e. our CFG plan will be a component of TDEC's strategic planning efforts.

Outdoor Recreation Industry/National Park Service/Society of Outdoor Recreation Professionals We follow the trends and reports from the Outdoor Recreation Industry (ORI), National Park Service (NPS) and the Society of Outdoor Recreation Professionals (SORP). As an example, The Outdoor Recreation Economy Report by ORI showed that Americans participating in outdoor recreation annually spend $166,862,780,485 on camping, $139,971,810,172 on water sports and $30,220,612,447 for wildlife watching. Tennessee has invested more dollars in campgrounds and fee-based programming to reach these target audiences. We have increased health and wellness programming due to analyzing these statistics and data.

THE $887 BILLION OUTDOOR RECREATION ECONOMY IS A MANDATE.

IF WE ARE TO TURN AMERICA’S NATURAL RESOURCES OVER TO THE NEXT GENERATIONS “INCREASED, NOT IMPAIRED, IN

VALUE,” TODAY’S POLICYMAKERS MUST 1. Protect America’s lands and waters, the assets that are the foundation of the outdoor recreation economy. 2. Invest in local and federal recreation infrastructure and programs to ensure all Americans have access to public lands and waters. 3. Promote outdoor recreation as part of community and public health policy and programming.

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Collaboration Efforts In the Summer/Fall of 2016, we began hosting collaborative meetings with the National Park Service park managers located at National Park sites in Tennessee. We met for the purposes of discussing trends in budgeting, training, programming and land management and then came up with solutions on how we could work more closely together to help each other and to make the customer/visitor experience better. Two items that were implemented as a result of these discussions were:

1) Familiarization Tours (FAM Tours) between the state parks and the national parks in a regional area. Park staff got to learn from each other by visiting each other’s parks/sites and learning best practices; and

2) Joint interpretive training workshops for interpretive specialists and program staff (the first one was held in January, 2018). The notes from the joint TSP-NPS meeting are attached.

FOUNDATION FOR THIS PLAN

The mission, vision and values of Tennessee State Parks guide and direct all planning within our park system. When deciding the type of recreation program plan that we needed for our 56-state park system, we realized we needed a plan to drive and guide the planning, development and implementation of state park interpretive programs, outdoor recreation programs and tours, and all special events and recreation programs that might take place in a Tennessee State Park or community setting.

Governor Haslam’s administration has focused the last seven years on making Tennessee a premier place in the country to live, work and play. Our 56 state parks and 85 natural areas serve an important role in that effort. Out state park system serves multiple purposes for the state of Tennessee and its citizens:

• To preserve and protect natural, aesthetic, cultural and historic resources; • To provide opportunities for Tennesseans to enjoy a diverse array of outdoor

recreational activities and provide affordable vacation experiences; and • To help grow the state’s tourism business and promote local economic

development

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Introduction

The Interpretive and Recreation Program Plan for Tennessee State Parks fully supports our Mission: “To preserve and protect, in perpetuity, unique examples of natural, cultural, and scenic areas and provide a variety of safe, quality, outdoor experiences through a well-planned and professionally managed system of state parks.”

• Tennessee State Parks’ Priorities and Action Plans reflect the overarching priorities and strategies for operations and planning for Tennessee State Parks. From these priorities and other TDEC/TSP planning documents, we also have developed overall Interpretive and Recreation Program Objectives. The individual and specific program categories and objectives that follow support these comprehensive objectives.

• Program objectives are established for each category of interpretive and recreation program offerings.

• In the Appendices of this plan, we also include our specific process for setting objectives for the parks’ Interpretive Action Plans. These plans are updated every three (3) years and are critical to the mission of our system, as well as to effectively tell our park stories in each location.

• Program and service statistics are captured by analyzing attendance figures in the Resources Management Inventory (RMI) database, the all-park surveys, all social media channels and the analytical reports from each. We also conduct cost and revenue analyses of our major program/events as well as through overall park system financial reporting mechanisms.

• Tennessee State Parks focuses on meeting its mission when determining the types of programs and services that we offer to park visitors. Visitors to our parks come from far and wide and usually they are looking for a place to connect with nature and the outdoor world or participate in outdoor recreation activities. It is our mission and responsibility to provide safe, quality outdoor experiences through our professional leaders and managers. Our Plan specifies our system goals, available resources and survey data to help us effectively identify the state park system program and service determinants.

• For recreation and leisure trends analyses, our main source of information is an all-park survey that we conduct every three years to all park users. The total

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sample for the last 2017 survey was 265,447 email recipients. We received 30,463 total responses for a response rate of 11.5%. The email list is gathered through Itinio, our online reservation system manager, state park Friends’ Groups, and online program reservations. The all-park survey summaries of the Top Activities from 2015 and 2017 are included in the Appendices.

• Statewide inventory of programs is captured in the Resources Management Inventory (RMI) database system that all park staff access and use daily/weekly. State Park program categories and statistics are derived from this RMI database.

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PROGRAM OBJECTIVES

Tennessee State Parks – Priorities and Action Plans The mission of Tennessee State Parks is “To preserve and protect, in perpetuity, unique examples of natural, cultural, and scenic areas and provide a variety of safe, quality, outdoor experiences through a well-planned and professionally managed system of state parks.” The following Program Objectives illustrate Tennessee State Parks’ overall priorities and strategies within six (6) main areas.

1. Protect, preserve and promote natural, cultural and park land resources a. Action Step: update and implement all individual State Park Business and

Management Plans by September 30, 2018. b. Action Step 2: update and implement all individual park Interpretive

Action Plans (IAP) by May 31, 2018. c. Provide guidance to regional park area managers and park staff on the

development/updates of Natural and Cultural Resource Management Plans every five (5) years beginning in 2017.

d. Update 50% of the parks’ recreation and resources inventories by June 30, 2019 and update the remainder of the parks’ inventories by January 15, 2020.

e. Promote, develop, improve and maintain all types of trails in state parks in partnership with non-profit organizations, Friends’ Groups and other community groups.

2. Foster an appreciation and stewardship of Tennessee’s natural, cultural, and

outdoor recreation resources through environmental and conservation education, and volunteer programs.

a. Expand and maintain state park environmental education and interpretive programs on the natural and cultural history of Tennessee – at park sites and outside of park boundaries. This will be accomplished through the Interpretive Action Plan (IAP) process at each park, every three (3) years.

b. Expand, maintain and evaluate the ongoing seasonal interpretive/recreation program.

c. Continue to assist park rangers in developing a repertoire of programs to fulfill their requirement (in 2018) to present one (1) fee-based program per month by providing annual skills and knowledge training, interpretive

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and outdoor recreation programming ideas for seasonal and full-time staff.

d. Plan, promote, implement and market an annual calendar of special events, fee-based programs, tours and resource management activities. The calendar shall be fluid and updated every 6 months.

e. Plan, develop and implement new exhibits according to priorities set by the Cultural Resources and Exhibit Specialist within the Division of Interpretive Programming and Education.

f. Support the educational goals of The Tennessee Conservationist by participating in monthly “Pitch” meetings to select dynamic stories, photographs and general content for both the print version of the magazine and digital/web site format.

3. Tennessee State Parks will provide a variety of safe, quality outdoor recreation

experiences. a. Make Tennessee a better place to be outdoors by developing new

programs and maintaining successful programs in all program categories within the Interpretive and Recreation Program Plan.

b. Support the initiatives and programs of the TN Golf Trail and all golf courses in state parks by encouraging non-traditional program planning (such as Foot Golf) and supporting tournaments and other traditional golf events/programs.

c. Through continual facility assessment and enhancement by the Facilities and Land Management Division, staff will develop new and appropriate programs, activities and events for all people of all abilities.

d. Identify and evaluate annually the availability of supplemental funding sources and apply for additional funds/grants to support activities and facilities within the state park system.

e. Developing better understanding of internal and external customers’ needs and interests by evaluating all current assessment tools, such as: the All-Park surveys every three (3) years; google analytics and Review Push reports, etc. and creating a matrix of needed additions to the Program Plan.

f. To make the most of parks as classrooms and focus on connecting children with nature continue establishing and maintaining ongoing Junior Ranger camps and programs in all state parks.

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4. Partnerships: Create a partnership-focused culture that leverages external resources to help accomplish the agency mission and goals (TDEC CFG/Strategic Plan):

a. Implement 5 formal partnerships that further and increase voluntary participation in the TDEC mission.

b. On an annual basis, Tennessee State Parks will establish three Friends Groups in parks currently without friends’ groups to support and promote each park. In the event of limited local resources, the park will develop a formal relationship with an existing non-profit entity.

c. Increase corporate investment of time and money in conservation and environmental areas by $100,000 and 5 events – by the Tennessee State Parks Conservancy.

5. Organizational Excellence - Develop and sustain a culture of organizational

excellence and continuous improvement: a. Submit a Level 4 TNCPE application (TN Center for Performance

Excellence) representing the entire department by July, 2018. b. State Parks to obtain accreditation from the Commission for

Accreditation of Park and Recreation Agencies (CAPRA) by September, 2018.

c. Implement a business approach to park system administration and operation that increases revenues across the system and within hospitality operations – by 3% annually.

6. Maintain and increase training opportunities for all rangers, park managers

and central office staff to achieve their highest potential and to assure quality service to our customers.

a. Identify and implement professional training opportunities on program planning and goal setting in order to include meaningful action plans in each employee’s annual IPP (Individual Performance Plan).

b. Develop and implement annual natural and cultural resources training for park managers and rangers – in February each year at in-service training sessions.

c. Host the Interpretive Action Plan workshop regionally, every three years (or as indicated by the Interpretive and Recreation Program Plan) in order to guide parks in setting goals and objectives for their Interpretive Action Plans.

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Core Recreation Program Objectives The table will be updated at the end of each calendar year with the annual results of each objective. Results will be evaluated and incorporated into our RMI database.

Core Program/Service Area Primary Objectives Arts • Increase participation in the arts, music and cultural

programs in each state park • Participants will increase socialization and personal

growth • Participants will build lifelong skills • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand Educational • Participants will increase personal growth and

knowledge about conservation and environment • Participants will build lifelong skills and appreciation

for nature and the outdoors • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand • In the areas of sustainability and environmental

literacy – programs will encourage participants to integrate environmentally sustainable practices within their everyday lives

Facilities • Anticipate the needs of the changing visitor demographic and structure programs and facilities accordingly

• Strengthen each state park’s story and sense of place • Provide facilities and spaces for relaxation, learning

and socialization to promote personal growth and well being

• Provide walking, biking, running and other activities with trails, paths, and bikeways

• Programs offered will be accessible to varying demographics and abilities

• Programs offered will support new trends or statewide demand

Outdoor Recreation • Participants will recognize how to preserve, protect

and maintain natural and cultural resources • Participants will increase personal growth and

knowledge about conservation and environment • Participants will build lifelong skills and appreciation

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for nature and the outdoors • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand Social • Anticipate the needs of the changing visitor

demographic and structure programs and facilities accordingly

• Serve an aging population with social, recreational, active and healthy opportunities

• Encourage volunteerism for all age groups by promoting Friends’ Group programs and opportunities

• Programs offered will support new trends or statewide demand

• Participants will increase socialization and personal growth

Special Events • Participants will increase socialization and personal growth

• Participants will improve their health and wellness • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends and

statewide demand, as well as the Park’s primary or secondary themes/stories

Sports/Games • Programs offered will complement, not duplicate, the local community offerings

• Park managers will develop relevant programming to promote family, youth and teen involvement

• Encourage parks with golf courses to utilize assets for non-traditional golf programs (Foot Golf, trails, etc.)

• Participants will increase socialization and personal growth

• Participants will improve their health and wellness • Participants will build lifelong skills • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand Travel/Tourism • Parks managers will enhance experiences, tours and

eco-tourism activities/programs to connect visitors to natural, cultural and recreational resources

• Park managers and rangers will continue to expand interpretive programming and opportunities for fee-based programming and outings

• Participants will increase socialization and

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interpersonal skills • Participants will improve their health and wellness • Participants will build lifelong skills • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand Wellness/Fitness • Participants will improve their health and wellness

• Programs offered will be modeled across the state by at least 50% of our state park locations (Healthy Park Healthy Person)

• Participants will increase socialization and personal growth

• Participants will build lifelong skills • Programs offered will be accessible to varying

demographics and abilities • Programs offered will support new trends or

statewide demand

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Program and Service Statistics The Resources Management Inventory (RMI) is our main, ongoing method of collecting statewide inventory of programs. All park staff have access to the RMI database system and they use it daily/weekly to enter their program information. Several tabs from the RMI have been provided as an example.

The monthly and annual visitation and attendance reports also line up nicely with the RMI and our other efforts so that we can assess trends or patterns in types of programs and facilities. Our Administrative Services Division within the Bureau provides this report on a monthly basis to the leadership team.

Program and event staff develop appropriate financial and statistical reports after our large special events. These are given to the Deputy Commissioner and leadership team usually within 2 weeks following the event. These reports are invaluable to the planning committees as they plan and evaluate for the next event.

In the state parks’ Marketing Plan, we provide the methods used to collect social media data and statistics and how that relates to program development successes and key action steps. The plan provides summaries of current stats in each area and how the “Marketing Funnel” works. The Marketing Plan is updated annually.

Program and Service Determinants

Our natural and cultural resources provide context and continuity to our lives and help to make us whole. The intrinsic worth of these resources is beyond monetary consideration. We so value these things that we intend to preserve and protect them, even in the face of whatever may be the fashion of the moment, to the end that all citizens, rich or poor, may enjoy them forever.

• The conceptual foundation of play, recreation and leisure along with the conceptual foundation of resource protection enable the Tennessee State Park system to offer opportunities to citizens that will increase their sense of place and sense of spirit. Through leader-directed and self-directed programs, participant involvement in a resource management activity or cooperative programming, visitors can connect with the natural world. We strive to give them an experience, or allow them to have their own experience -- one that they can’t get anywhere else.

• The Tennessee State Park system embraces our agency philosophy, mission and vision, and goals and objectives. Along with our state park mission/goals, we

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also are under the umbrella of the Tennessee Department of Environment and Conservation (TDEC) and participate in goal setting for our entire department. TDEC exists to enhance the quality of life for citizens of Tennessee and to be stewards of our natural environment. Tennessee State Parks is well known across the nation for being one of the best state park systems in the country. We promote fun and adventure…naturally like no one else can!

• Constituent Interests and Desired Needs – Tennessee State Parks utilizes several information sources to gauge the needs and interests of our park visitors targeting Tennessee residents as well as guests from other states. Whether they are traveling from other states or they live in Tennessee, customer service surveys, demographic analysis, participation trends and social media feedback channels give useful information that helps shape programming experiences – for our current programs and new opportunities.

• Creation of a Constituent-Centered Culture – Tennessee State Parks loves customer feedback! We are successful in our programming and events array because of the various methods we utilize for customer feedback and analysis as well as public participation opportunities. By combining park visitor needs and interests with the expertise of our recreation/interpretive staff and marketing team, we can offer a broad scope of services and programs. Our collaborative/cooperative programs also provide enhanced program design and opportunities.

• Experiences Desirable for the Clientele – Tennessee State Parks strives to offer universal services to all and have recently adopted a philosophy of inclusion. We currently participate in TDEC’s Diversity Committee to make sure we are promoting involvement of all viewpoints on our boards and commissions. This philosophy of inclusion also extends to our internal human resource goals for hiring park rangers, managers and program staff. We realize we can’t be everything to everyone, but we strive to provide the greatest opportunities for all across the state.

• Statewide Opportunities – We work with myriad local, state and federal agencies across the state to ensure we can provide a variety of program offerings for all to enjoy. In 2016, all 56 of our state parks entered into Resolutions or Memoranda of Understanding with their local jurisdiction in an effort to cooperate more and provide mutually beneficial programs, services and support.

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Recreation and Leisure Trends Analysis Tennessee State Parks has not conducted a formal trends analysis or contracted to produce a professional analysis. We desire to include this as an element in the next state recreation plan, and anticipate including a funding plan in the FY19-20 budget cycle. However, we do pay attention to trends in the state parks world that pertain to outdoor recreation, resource management, customer service, attendance and visitation, budgeting and personnel, and other recreation program areas. We utilize several sources and methods to access the information and make our own in-house analysis:

• Annually, we participate in and utilize the results of the National Association for State Park Directors (NASPD) AIX Report. This is the Annual Information Exchange that all state park systems participate in. Being one of seven state parks systems in the country that do not charge an admission fee to enter, we find this report and the comparisons we can make from the budget and finance data invaluable.

• Various reports, studies and blogs from the National Recreation and Parks Association (NRPA), provide insightful commentary and current data on trends going on across the country and how parks and recreation agencies can step up and be a part of the solution. We have embraced NRPA’s 3 Pillars and continuously strive to offer programs and opportunities in the areas of Conservation, Health and Wellness and Social Equity. For example, when seeing the big trend in Health and Wellness sweeping the nation and knowing that parks and recreation can be a “prevention” or “solution,” Tennessee State Parks jumped on board. We have received several funding sources/grants from the Tennessee Department of Health to launch a Jr. Ranger Program and Running Clubs with schools – which over the past 4 years have risen to be top programs in the nation for youth.

• We follow trends and reports from the Outdoor Recreation Industry (ORI), National Park Service (NPS) and the Society of Outdoor Recreation Professionals (SORP).

• National Park Service -- In the Summer/Fall of 2016, we began hosting collaborative meetings with the National Park Service park managers located at National Park sites in Tennessee. We met for the purposes of discussing trends in budgeting, training, programming and land management and then came up with solutions on how we could work more closely together to help each other and to make the customer/visitor experience better. Two items that were implemented as a result of these discussions were:

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o 1) Familiarization Tours (FAM Tours) between the state parks and the national parks in a regional area. Park staff visited each other’s parks/sites and learn best practices; and

o 2) joint interpretive training workshops for interpretive specialists and program staff (the first one was held in January, 2018).

• Trends analysis conducted by our own marketing team reveals data analysis of the demographics and social media choices our customers are making. Through all park surveys, google analytics, Review Push, social media channels, special event reports, demographic tracking, we can deduce a lot about our customers and this enables us to target specific audiences, plan new programs with particular goals in mind and eliminate the programs and focus areas that may have been popular in years past.

• The All-Park Survey is conducted every three (3) years by in-house staff and provides invaluable data and trends on consumer needs and interests, and types of activities and facilities our users desire.

• The state’s Statewide Comprehensive Outdoor Recreation Plan (SCORP) is conducted every five years and includes several processes and surveys for collecting trends information, and citizen needs and interests. Tennessee’s SCORP is called “Tennessee 2020 – Parks, People and Landscapes” and the CD-rom that accompanies the TN 2020 Plan includes a folder of all the trend data and resources that were used in the formulation of this plan.

• Program evaluation is also an important and critical tool in analyzing trends and assessing all components of current programs and leadership. Tennessee State Parks’ Training and Evaluation overview and current form can be found in the Appendix of this document – Appendix C.

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Tennessee State Parks Inventory

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Scope of Program Opportunities Tennessee State Parks offers a wide range of interpretive, outdoor recreation and educational/outreach program opportunities for visitors of all ages, genders and abilities. The responsibility for guiding the planning and provision of programs and activities rests with the Program Services section in the Division of Interpretive Programming and Education. The Program Services staff designed and created the Resources Management Inventory (RMI) database system in 2008 in order to track the scope of programs and activities to ensure we were meeting the mission of Tennessee State Parks. To date, we have entered over 100,000+ records. Park rangers and managers as well as central office staff have access to the RMI and enter their own program data on a weekly basis.

Tennessee State Parks - Program Matrix See Appendix D for the Tennessee State Parks Program Matrix.

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Implementation Plan

The Tennessee State Parks Interpretive and Recreation Program Plan will be the guiding document for the Division of Interpretive Programming and Education as we strive to fulfill our mission of providing safe, quality, outdoor experiences and programming for park visitors.

Current Year Implementation Plan:

• Incorporate appropriate elements of the Interpretive and Recreation Program Plan into Individual Performance Plans for employees throughout Tennessee State Parks, including Division of Interpretive Programming, Park Rangers, Park Managers, and other Tennessee State Park Divisions.

• Use the State of Tennessee annual employee review process to ensure successful implementation by employees and supervisors.

• The Division of Interpretive Programming will oversee the implementation and execution of the action steps identified within the Priorities and Action Plans section of this plan (see pages 13-15).

o Short term and long term timelines will be developed. o Team members will be identified to complete appropriate action steps.

Future Implementation Plan:

• Each review of the plan will be done by the Division of Interpretive Programming with guidance from an advisory committee that may include:

o Senior Advisor to the Deputy Commissioner o A representative from the Tennessee State Parks Division of Marketing

and Product Development o A representative from the Tennessee State Parks Division of Park

Operations o A representative from the Tennessee State Parks Division of Recreation

Educational Services

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Appendices Tennessee State Parks Interpretive and Recreation

Program Plan

Appendix A: Interpretive Action Plan Template

Appendix A – 1: Interpretive Action Plan Example – Roan Mountain State Park

Appendix B: 2015 and 2017 Park User Survey Results

Appendix C: Tennessee State Parks’ Training and Evaluation Overview

Appendix D: Tennessee State Parks Programming Matrix

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Appendix A

Interpretive Action Plan Template

(Insert date submitted) for (Insert name of park) State Park

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Interpretive Action Plan

(Insert name of park) State Park

Vision and Mission Park Vision Statement: From your Management Direction Statement Insert text Park Mission Statement: From your Management Direction Statement Insert text Interpretive Mission Statement: This is an overall look at the interpretive purpose of your site. You may want to base this on the name of the site or its National Register designation, if there is one. Insert text Interpretive Themes Primary Interpretive Theme: Identify the primary interpretive theme for your park. This will be the most compelling story of your park and should directly relate to the interpretive mission statement. A theme statement is a complete sentence, is one message or idea, includes tangibles and intangibles, interests the visitor, is specific to your site and answers the question, “So what?” Insert text

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Secondary Interpretive Themes: Identify the secondary interpretive themes. Secondary Themes are subtopics that support the primary theme or the Interpretive Mission Statement. The topics generated from these themes are the subject of programming on a regular basis and would be the subject of exhibits supporting the primary theme. Insert text Objectives Minimal Information Objectives: Identify your minimal information objectives. What is the most basic information you want every visitor to your park to learn. There should be no more than three or four minimal information objectives for your park, but make sure that all interpretive themes are covered in your minimal information objectives.

• Insert text

• Insert text

• Insert text

• Insert text Emotional Objectives: Identify your emotional objectives. These are thoughts or feelings you desire or predict will result when visitors view or participate in a specific interpretive method. How do you want people to feel when they visit your park?

• Insert text

• Insert text

• Insert text

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• Insert text Behavioral Objectives: Identify behavioral objectives. These are actions you desire visitors to take as a result of having viewed or participated in a specific interpretive method.

• Insert text

• Insert text

• Insert text

• Insert text Interpretive Inventory Features: List the interpretive features in your park. A feature almost always pre-existed the formation of the park. List the features that best illustrate the themes to be interpreted and that programs and exhibits will be built around. This is not a resource inventory.

• Insert text • Insert text • Insert text • Insert text • Insert text

Facilities: List your interpretive facilities. This is not a complete list of facilities, but only those facilities that are or can be used for interpretation.

• Insert text • Insert text • Insert text • Insert text • Insert text

Primary Theme Programs: List the interpretive programs available to park visitors that present the primary interpretive theme. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”)

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Primary Theme Programs Frequently Sometimes Rarely

Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Secondary Theme Programs: List the interpretive programs that are available to the park visitors that present the secondary interpretive themes. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”)

Secondary Theme Programs Frequently Sometimes Rarely Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Primary Special Events: List and briefly describe each park sponsored special event that supports the primary interpretive theme. (Description should include: when event is held, purpose of event, average attendance of event, etc.)

Primary Special Events When Purpose Attendance Other Comments

Insert text Insert text Insert text Insert text Insert text Insert text

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Secondary Special Events: List and briefly describe each park sponsored special event that support the secondary interpretive themes. (Description should include: when event is held, purpose of event, average attendance of event, etc.)

Secondary Special Events When Purpose Attendance Other Comments

Insert text Insert text Insert text Insert text Insert text Interpretive Staff: List all state personnel positions, full-time and seasonal, (don’t include employee name) assigned to the park, that are routinely used to present interpretive programs and indicate the percentage of the employee’s time dedicated to interpretive programming. Interpretive Staff Time dedicated to

interpretive programming Insert text % Insert text % Insert text % Insert text % Insert text % Outside Personnel: List any outside human resources used by the park to present interpretive programming. (This should include volunteers, musicians, demonstrators, storytellers, guest lecturers, etc. Indicate how services are funded where applicable.) Outside Personnel Service Provided How Funded Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Resource Materials: List any reference/guide materials, books, slide collections or shows, photos, images, program transcripts, audio/video recordings of interviews relating to the park, interview transcripts, interpretive brochures, research, etc. that are maintained on the park. This does not need to be a comprehensive inventory but general categories of programming materials available.

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Materials Quantity Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Equipment: List all park equipment that is dedicated to park interpretive programs. (Include audio-visual, cameras, projectors, laptop computers, program aids or props, audio-visual media, etc. Do not list consumable supplies.) Equipment Quantity Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Live Animals Facilities: List any cages/aquariums that can be used to house live animals that are used for interpretive programming. Facility Quantity Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Insert text Interpretive Goals Goals: List the general goals for your interpretive action plan. Goals are the desired outcomes that will direct and give focus to your interpretive effort and site presentation.

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• Insert text

• Insert text

• Insert text

• Insert text Interpretive Plan Actions

This is the heart of the Interpretive Action Plan since it will identify the specific actions that will resolve the interpretive issues identified in the Business and Management Plan. The actions you list will direct the future of how interpretation is done on your park. Think broadly and creatively of the actions you will take to improve the park’s interpretive efforts. These actions must support the park’s primary and secondary interpretive themes.

List three actions that you can accomplish with your existing budget, volunteers and resources, and three actions that will require outside funding.

You may also list other actions that you would like to take, but make sure that you list your priorities in the top three. Please include estimated funding required. Interpretive Plan Priorities for 2013 Please include the following in your action steps:

1. Actions you will take to cross train all park employees to tell the park story or primary interpretive theme.

2. Actions you will take to evaluate and modify retail sales inventory to support the park story or primary interpretive theme.

Interpretive Plan Actions (requires outside funding)

1. Insert text

2. Insert text 3. Insert text 4. Insert text

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5. Insert text

Interpretive Plan Actions (accomplished with existing resources) 1. Insert text

2. Insert text

3. Insert text 4. Insert text

5. Insert text

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Tennessee State Parks Interpretive Action Plan

Addendum

(Insert date submitted)

for (Insert name of park) State Park

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Interpretive Action Plan

Addendum

(Insert name of park) State Park

Interpretive Themes Primary Interpretive Theme: Identify the primary interpretive theme for your park. This will be the most compelling story of your park and should directly relate to the interpretive mission statement. A theme statement is a complete sentence, is one message or idea, includes tangibles and intangibles, interests the visitor, is specific to your site and answers the question, “So what?” Insert text Secondary Interpretive Themes: Identify the secondary interpretive themes. Secondary Themes are subtopics that support the primary theme or the Interpretive Mission Statement. The topics generated from these themes are the subject of programming on a regular basis and would be the subject of exhibits supporting the primary theme. Insert text

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Interpretive Action Steps

These actions must support the park’s primary and secondary interpretive themes.

List three actions that you can accomplish with your existing budget, volunteers and resources, and three actions that will require outside funding.

You may also list other actions that you would like to take, but make sure that you list your priorities in the top three. Please include estimated funding required. Interpretive Plan Priorities for 2018

Interpretive Action Steps (requires outside funding) 3. Insert text

4. Insert text

3. Insert text 4. Insert text 5. Insert text

Interpretive Action Steps (accomplished with existing resources) 3. Insert text

4. Insert text

3. Insert text 4. Insert text

6. Insert text

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Appendix A – 1

Interpretive Action Plan

December 12, 2013

Roan Mountain

State Park

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Introduction

Model for Excellence – A Complete Park

How would you rate your park in the successful demonstration of best interpretive practices?

One way to look at it would be to borrow from a transportation planning analogy and the concept of “Complete Streets.” Complete streets are designed and operated to enable safe access for all users. Pedestrians, bicyclists, motorists, and public transportation users of all ages and abilities are able to safely move along and across a complete street. Likewise, a “Complete Park” from an interpretive perspective offers an array of interpretive media and services that reach several audiences, year-round.

Where is your park along the path to becoming a complete park? As a manager or ranger, can you identify the next level then motivate your staff to reach that level?

The core themes of park interpretation are strong and memorable at the complete park. There are interpretive media, experiences and excitement for all visitors. Advanced interpretive elements add spice to park experiences and primary themes stand out as memorable values that set the park apart.

The recipe for successful interpretation includes the ingredients listed below. These are the types of interpretive elements that one would expect to find at a complete park.

Fundamentals for every park and every audience:

o Mission statement o Definition of essential messages - park themes o Identification of essential experience sites o Interpretative Action Plan o Programs for park visitors o Interior exhibits based on park themes and essential messages o Wayside exhibits at essential experience locations o Wayside exhibits in at least one barrier-free essential experience site

Special resources or experiences may need additional interpretive media:

o Wildlife, bird, butterfly, or wildflower checklists o Living history demonstrations

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o Designated wildlife observation “best spots to see wildlife” o Resale: Guides and interpretive items specific to the park’s unique resource, wildlife

section in resale area with wildlife books, Audubon Society or official bird checklist, state watchable wildlife guide, or Eastern National partnership.

Complete Parks will have interpretation planned for these three audiences:

Tourists:

o Walks, talks, demonstrations, exhibits, publications o Programs listed on the state parks web site o Weekly listing of programs o Guide to park historic/cultural sites and smart phone interpretive apps o Guide to park trails o Interpretive brochure to at least one trail o Wildflower, bird and other checklists as needed to introduce and interpret park

resources

Residents: All of the above, plus

o Special events o Workshops o Scout award programs o Day camps o Printed calendar of events o Flyers for specific programs, events and workshops o News releases and promotional pieces o Park specific Junior Ranger programs

Students: All of the above, plus

o Curriculum-based programs tailored to teacher/class needs and the state curriculum standards

o Printed teacher’s guide to educational themes, programs, and curriculum standards o Pre-trip and post-trip materials specific to each program and site

Why do a Park Interpretive Action Plan?

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A Park Interpretive Action Plan is a tool with which you will identify, organize and analyze the interpretive components on your park. It will identify the “actions” you will take to address interpretive and programming issues that you identified in your park’s Management Direction Statement. It will identify the interpretive themes within your park, show the methods you use to interpret these themes, and will state actions that you plan to take to do a better job of interpreting your park’s resources and telling the park’s story.

This document will be used to orient new park staff in the interpretive direction of the park and to assist you in evaluating the effectiveness of your interpretive efforts.

The Park Interpretive Action Plan is also the means to identify items and funding requested to develop new interpretive facilities and/or to maintain or modify existing interpretive facilities. Spirit of Place

Many parks, particularly cultural sites, can use a "spirit of place" approach to defining what is special to protect and interpret about the site. A site contains or possesses its own spirit.

The site presentation begins with how visitors approach the site and the signage by which they are engaged. Proper presentation of the site also depends heavily on how a visitor enters the environment itself - how the stage is set - and the special feeling of the site as a place set apart. When treated properly, an atmosphere is created that lets the visitor feel that they are in another world away from everyday experiences - and open to new experiences.

Visitors seek the sense of connectedness, belonging, or awe and want to soak up the essence a site has to offer.

This plan looks at what we have on the site, how we want to present what we have to the public, and how this relates to a system wide look at the proper role for individual sites in the diversity of our park system. Site interpretation not only seeks to make unfamiliar things more familiar, but to go farther, making some familiar things seem unfamiliar in order to illustrate aspects that visitors may not have considered. This is often where true learning occurs in site programming and interpretation.

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Interpretive Action Plan

Roan Mountain State Park

Vision and Mission Park Vision Statement: From your Management Direction Statement

The vision of Roan Mountain State Park is to preserve and protect the unique natural resources and the rich cultural heritage of the Southern Appalachian Highlands for this and future generations.

Park Mission Statement: From your Management Direction Statement

The mission of Roan Mountain State Park is to create possibilities for visitors to foster emotional and intellectual connections to the natural and cultural resources of the park by providing well-planned interpretive programs and quality outdoor recreational opportunities that support the park vision.

Interpretive Mission Statement: This is an overall look at the interpretive purpose of your site. You may want to base this on the name of the site or its National Register designation, if there is one.

To interpret the Roan Mountain massif and the ridges, coves, and valleys in and around Roan Mountain State Park and to provide quality interpretive experiences that will allow park visitors to better appreciate and understand the unique biological, cultural and historical resources the park has to offer.

Interpretive Themes

Primary Interpretive Theme: Identify the primary interpretive theme for your park. This will be the most compelling story of your park and should directly relate to the interpretive mission statement. A theme statement is a complete sentence, is one message or idea, includes tangibles and intangibles, interests the visitor, is specific to your site and answers the question, “So what?”

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To interpret the natural history of the park, especially its unique intersection of various habitats (i.e. Alpine/River/Cove Hardwood Forest/Valley/etc.), its wide diversity of distinctive fauna (i.e. Black Bear/River Otter/ Beaver/Salamanders/Ravens/Trout/

Bobcats/ Golden-Winged Warblers/Saw-whet Owls/etc.) and iconic and/or rare flora (Catawba Rhododendron/Gray’s Lily/Lady’s Slipper/Spruce-Fir Forest/etc.).

Secondary Interpretive Themes: Identify the secondary interpretive themes. Secondary Themes are subtopics that support the primary theme or the Interpretive Mission Statement. The topics generated from these themes are the subject of programming on a regular basis and would be the subject of exhibits supporting the primary theme.

To interpret the cultural history of the park, highlighting the lifestyle and hardiness of the early settlers to the Southern Appalachian region.

Objectives Minimal Information Objectives: Identify your minimal information objectives. What is the most basic information you want every visitor to your park to learn. There should be no more than three or four minimal information objectives for your park, but make sure that all interpretive themes are covered in your minimal information objectives.

• A majority of visitors will understand and appreciate the natural wonders of the unique environment that exists at Roan Mountain.

• A majority of visitors will learn that the Doe River supports a healthy, breeding population of trout.

• A majority of visitors will learn to follow recommended safety measures when dealing with black bears.

• A majority of visitors will understand the mountaineer way of life prior to the establishment of the park.

• A majority of visitors will learn about and appreciate the benefits of spending time in nature and will learn ways to safely enjoy more outdoor activities.

Emotional Objectives: Identify your emotional objectives. These are thoughts or feelings you desire or predict will result when visitors view or participate in a specific interpretive method. How do you want people to feel when they visit your park?

• A majority of visitors will learn about and appreciate the benefits of spending time in nature and will learn ways to safely enjoy more outdoor activities.

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• Visitors will feel empathy for the first settlers that inhabited this area. • A majority of visitors will feel a sense of pride and stewardship for the park and feel

motivated to help ensure that this park will be preserved and protected for future generations to use and enjoy.

Behavioral Objectives: Identify behavioral objectives. These are actions you desire visitors to take as a result of having viewed or participated in a specific interpretive method.

• Visitors and area residents will treat the park resources with respect and a sense of

stewardship; local area residents especially will be discouraged from littering due to regarding the park with pride and a sense of ownership.

• Visitors will act more responsibly toward the environment as a whole in their daily lives due to a greater sense of environmental awareness – i.e. reduce, reuse, recycle.

• A majority of visitors will want to join in local/state/national efforts to preserve and protect this area. (i.e., Appalachian Trail Conservancy, Friends of Roan Mountain, Roan Mountain Citizen’s Club, Southern Appalachian Highlands Conservancy).

• A majority of visitors will want to become more active in outdoor recreational activities to improve their physical fitness and quality of life.

Interpretive Inventory Features: List the interpretive features in your park. A feature almost always pre-existed the formation of the park. List the features that best illustrate the themes to be interpreted and that programs and exhibits will be built around. This is not a resource inventory.

• Doe River • Roan Mountain Massif • Cemeteries - 6 • Farmstead • Home sites • Mine Tailings • Iron Ore Mine • Old Wagon Roads • Over Mountain Victory Trail • Geologic Formations –karst topography • Rhododendron • Southern Hardwood Forest/ Cove Hardwood Forest

Facilities: List your interpretive facilities. This is not a complete list of facilities, but only those facilities that are or can be used for interpretation.

• Amphitheater

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• Farmstead • Visitors Center • Conference Center • Fire Ring Areas • Shelters 1, 2, and 3 • Monarch Waystation • Swimming Pool • Park Trails

Primary Theme Programs: List the interpretive programs available to park visitors that present the primary interpretive theme. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”)

Primary Theme Programs Frequently Sometimes Rarely

Black Bear Education X

Reptile Program X

Bats X

Natural History Hikes X

Balds Hike X

Creek Walks/Stream Ecology X

Trout Program/Doe River Angling X

Monarchs: Mighty Migrators X

Brilliant Butterflies X

Watchable Wildlife: Hummingbirds X

Our Feathered Friends (Birds) X

Tree Identification/Forest Ecology X

Non-Native Invasive Species X

The Wonder of Wetlands X

Owls X

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What’s Buggin’ You? (Insects and other Arthropods)

X

Roan Mountain Rhododendron X

Flashing Fireflies X

Kids’ Nature Scavenger Hunt X

Sensory Awareness Night Hike X

Fuzzy Fliers of the Night (Moths) X

Salamanders X

Edible and Medicinal Plants X

Meet the Local Wildlife X

Animal Habitats X

Star Stories/Solstice/Full Moon/ Astronomy X

Wicked Wooly Adelgid X

Wildlife Charades X

Birds of Prey X

Secondary Theme Programs: List the interpretive programs that are available to the park visitors that present the secondary interpretive themes. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”)

Secondary Theme Programs Frequently Sometimes Rarely Storytelling X

Farmstead Tours X

Music and Mountains X

Dulcimer Circle X

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Pioneer Games/Old Time Games X

18th Century Longhunter Program X

Cultural Ghost Stories/Park Cemeteries X

Cornhusk Doll Making X

Cultural Hikes – Peg Leg Trail X

Clogging Lessons X

History of Horseshoes X

Native American History X

Native American Weapons X

Drum Making/Group Drumming X

Pioneer/Homestead Gardening X

History of the Park/RMSP Creation X

Tertiary Theme Programs: List the interpretive programs that are available to the park visitors that present the tertiary interpretive themes. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”) Tertiary Programs

Frequently Sometimes Rarely

Leave No Trace X

To Build a Fire X

Ten Essentials X

Land Navigation: Map and Compass

X

Trail Safety: Poison Ivy

X

Bicycle Safety X

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Knot Tying X

Campfire Recipes X

Basic Wilderness First Aid

X

Backpacking X

101 Trail Snacks X

Other Programs: List the programs that are available to the park’s visitors that do not support either the primary, secondary, or tertiary interpretive themes. (Indicate the frequency of each program as “Frequently, sometimes, rarely ever”) Other Programs Frequently Sometimes Rarely

Kids’ Crafts (Father’s Day Cards, Fourth of July Flag Craft, etc.)

X

Yoga X

Pool Games X

She’s A Grand Old Flag (USA Flag History- Independence Day)

X

Primary Special Events: List and briefly describe each park sponsored special event that supports the primary interpretive theme. (Description should include: when event is held, purpose of event, average attendance of event, etc.)

Primary Special Events When Purpose Attendance Other Comments

Rhododendron Festival – 3rd weekend in June

Visitors to see the blooming

rhododendron Celebration, commercial

20,000 Sponsored by the Roan

Mtn. Citizens Club

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enterprise Spring Naturalist Rally 1st

weekend in May

To educate participants in a specific area of nature that

they are interested in

1500 Sponsored through the Friends of Roan Mtn.

Fall Naturalist Rally 2nd weekend in Sept.

To educate participants in a specific area of nature that

they are interested in

1500 Sponsored through the Friends of Roan Mtn

Winter Naturalist Rally 2nd Saturday in Feb.

To educate participants in a specific area of nature that

they are interested in

75 Sponsored through the Friends of Roan Mtn

Xtreme Roan Adventures Kids’ Nature Rally

Last July Saturday

To educate

children about various natural

resources of our area

100

Sponsored

through the Friends of Roan Mtn.

Junior Ranger Camp 2nd week of July

To educate children ages

8-12 about the park

resources and the duties of a

Park Ranger within

Tennessee State Parks

55 Sponsored by

Tennessee State Parks, RMSP, Roan Mtn Citizens’

Club, and Friends of

Roan Mountain

National Trails Day/ Tennessee Trails Day

1st Saturday in June

To showcase and work to maintain the

natural resources of

our park trails

40 Sponsored by RMSP in

collaboration with

American Hiking

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Society Junior Trout Tournament 2nd

Saturday in May

To give kids ages 6-15 the opportunity to enjoy the

Doe River ecosystem by

angling for trout

250 Sponsored by RMSP and

the Elizabethton Elks Lodge

#1847

Secondary Special Events: List and briefly describe each park sponsored special event that support the secondary interpretive themes. (Description should include: when event is held, purpose of event, average attendance of event, etc.)

Secondary Special Events When Purpose Attendance Other Comments

Old Time Yule at the Farmstead 2nd weekend

in November

Visitors enjoy Christmas

traditions of the past

300 Sponsored by RMSP

Autumn Harvest 2nd Saturday

in Oct.

Celebration of autumn at the

Farmstead with old-time skills

demonstrations, mountain

music, old-time crafts, and food

450 Sponsored by RMSP

Independence Day Celebration Weekend before July

4th

Celebration of the birth of our

nation with traditional old-

fashioned games and

contests, music

250 Sponsored by RMSP

Steppin’ Out Cloudland Community Coffeehouse

Last Tues. of each month

Community social event

showcasing live old-time music and storytelling

50-100 Sponsored by RMSP

and community donations

Live Entertainment at the Summer Visitors enjoy a 50-150 Sponsored

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Amphitheater Fri. and Sat. nights

taste of local culture with live

old-time, bluegrass, and gospel music, clog dancing

by RMSP and

voluntary donations

Afternoons at the Farmstead Summer Saturdays May-Aug

Visitors learn about mountain culture through demonstrations

of traditional crafts, skills, and music

50-100 Sponsored by RMSP

Tertiary Special Events: List and briefly describe each park sponsored special event that support the tertiary interpretive themes. (Description should include: when event is held, purpose of event, average attendance of event, etc.) Tertiary Special Events

When Purpose Attendance Other Comments

Diamond Dash Trail Run

Last Sat. in May Promoting physical fitness with outdoor race

25 Sponsored by RMSP

Other Special Events: List and briefly describe each park sponsored special event that does not support the interpretive themes. (Description should include: when event is held, purpose of event, average attendance of event, etc.) Other Special Events

When Purpose Attendance Other Comments

Chili Cook-Off First Sat. of October

Fun, food, fellowship, competition for park visitors

50-100 Sponsored by RMSP

Easter Egg Hunt Saturday before Easter

Outdoor family fun for local residents and their kids

100-150 Sponsored by RMSP

Halloween in the Last Sat. in Family Fun for 2500-3000 Sponsored by

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Campground October campers and local residents

RMSP

Homemade Ice Cream Social

First Sat. in Aug. Enticing visitors to the Farmstead for food, fun, and fellowship

50-100 Sponsored by RMSP

Campground Movie Night

First Friday of the month, June- Aug

Friday night family fun for campers

50-150 Sponsored by RMSP

Interpretive Staff: List all state personnel positions, full-time and seasonal, (don’t include employee name) assigned to the park, that are routinely used to present interpretive programs and indicate the percentage of the employee’s time dedicated to interpretive programming. Interpretive Staff Time dedicated to

interpretive programming Park Manager 20% Park Ranger 20-30% Park Ranger 20-30%

Park Ranger 20-30%

Seasonal Interpretive Ranger 80%

Seasonal Interpretive Ranger 80%

Seasonal Farmstead Curator 30-40%

Outside Personnel: List any outside human resources used by the park to present interpretive programming. (This should include volunteers, musicians, demonstrators, storytellers, guest lecturers, etc. Indicate how services are funded where applicable.) Outside Personnel Service Provided How Funded Musicians Live musical entertainment Audience donations

Dance Teams Clogging/Flat-footing Audience donations

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exhibitions

Storytellers Storytelling Volunteers

Lecturers Naturalist Lectures Friends of Roan Mtn

Demonstrators Old Time Skills/Craft Demos Volunteers

Resource Materials: List any reference/guide materials, books, slide collections or shows, photos, images, program transcripts, audio/video recordings of interviews relating to the park, interview transcripts, interpretive brochures, research, etc. that are maintained on the park. This does not need to be a comprehensive inventory but general categories of programming materials available.

Title/Author

• Nature Craft for Kids – Sterling/Lark • Freshwater Fishes – Lawrence M. Page / Brooks M. Burr • A Guide to Bird Behavior Volume 1 – Donald Stokes • A Guide to Bird Behavior Volume 2 – Donald Stokes and Lillian Stokes • A Guide to Bird Behavior Volume 3 – Donald Stokes and Lillian Stokes • A Guide to Observing Insect Lives – Donald Stokes • Mammals – William H. Burt / Richard P. Grossenheider • Animal Tracks – Olaus J. Murie • Hawks – William S. Clark / Brian K. Wheeler • A Guide To Animal Tracking and Behavior – Donald and Lillian Stokes • A Guide To Nature in Winter – Donald Stokes • Edible Wild Plants – Lee Allen Peterson • The Audubon Society Field Guide to North American Wildflowers (Eastern) – Niering and

Olmsted Knopf • Eastern Trees – George A. Petrides • Reptiles and Amphibians (Easter/Central North America) – Roger Conant / Joseph T. Collins • Ferns – Boughton Cobb • Amphibians and Reptiles of the Carolinas and Virginia – Bernard S. Martof, William M. Palmer,

Joseph R. Bailey, Julian R. Harrison III, Photographs by Jack Dermid • Wildflowers of Tennessee – Jack B. Carman • Hiking North Carolina – Randy Johnson • Mushrooms – Kent H. McKnight / Vera B. McKnight • Insects – Donald J. Borror / Richard E. White • Wildflowers – Roger Tory Peterson / Margaret McKenny • Venomous Animals and Poisonous Plants – Steven Foster / Roger Caras • Important Trees of Eastern Forests – US Department of Agriculture – Forest Service • Fall Color Finder – C. Ritchie Bell & Anne H. Lindsey

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• Rocks and Minerals (A Guide to Minerals, Gems, and Rocks) – Herbert S. Zim • The Tennessee Gardeners Guide – Walter Glenn & Lark Foster • Mountain Getaways in Georgia, North Carolina and Tennessee – Rusty Hoffland • Threatened and Endangered Species in Forests of Tennessee – Dr. James M. Sweeney • Pocket Guide to Indian Points • Tom Brown’s Field Guide to Wilderness Survival – Tom Brown, JR. with Brandt Morgan • Cycling Tennessee’s Highways (Mountain) – Tennessee Department of Transportation • Cycling Tennessee’s Highways (Heartland) – Tennessee Department of Transportation • Cycling Tennessee’s Highways (River) – Tennessee Department of Transportation • Cycling Tennessee’s Highways (Reelfoot) – Tennessee Department of Transportation • Cycling Tennessee’s Highways (Highland Rim) – Tennessee Department of Transportation • Environmental Interpretation (A Practical Guide for People with Big Ideas and Small budgets) –

Sam H. Ham • Natural Wonders of Tennessee (A Guide to Parks, Preserves and Wild Places) – Ardi Lawrence

and H. Lea Lawrence • Roan Mountain (A Passage of Time) – Jennifer Bauer Wilson • Roan Mountain (A Passage of Time (Second Edition with additional photos and chapters)) –

Jennifer Bauer Laughlin • Geology of Roan Mountain State Park (TN Division of Geology State Park Series #3) – Peter J.

Lemiszki • Last Child in the Woods – Richard Louv • Identifying Trees: An All-Season Guide to Eastern North America – Michael D. Williams

Program Transcripts

1. A Not so Normal Trail

2. A Pattern for Teaching a Folk Dance

3. About Bats

4. All Day Trip to Laurel Fork Falls- “Becoming a Part of the Wilderness”

5. Anatomy of a Sunset

6. Backpacking 101

7. Balds Hike

8. Bat Houses/Build a Bat Box

9. Bats: Furry Flyers

10. Bats—Natural Pest Control

11. Beat The Drum: Part 1- Drum Making Craft Program

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12. Beat The Drum: Part 2- Group Drum Circle

13. Biodiversity Cube

14. Bird Hike

15. Birding the Top of the Roan

16. Birds! Birds! Birds!

17. Black Bear Biology and Management

18. Black Bears

19. Campfire Program- History

20. Campfire Riddling Program

21. Cherokee Paint and Tales Campfire

22. Circles of Life

23. Cloud Art

24. Coat Hangers for Schoolyard Sampling

25. Common Indian Artifacts of the Roan Mountain, TN Area

26. Cover of Darkness

27. Creek Critters Search

28. Creek Walk (or Mountain Stream Ecology)

29. Creek Walk with Crayfish Interpretation

30. Creepy Crawlers

31. Dancing in the Park- Clogging and Flatfooting

32. Early Morning Sense Awakening Hike

33. Early Tennessee Children’s Game

34. Edible and Medicinal Plants Hike

35. Feeding Wild Birds

36. Flashing Fireflies

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37. Four Squares Ball Handling

38. Frog-sicles

39. Fun Owl Facts and “Air Owliver” Craft

40. Fun with Fungi

41. Geologic Hike To Jane Bald

42. Geology Talk

43. Ghost, Haunts, and Boogers of East Tennessee and Western North Carolina

44. Haiku Hike

45. Health Benefits of Trails- National Trails Day

46. Hike on the Dark Side

47. How Long Does Trash Last?

48. How to Play Horseshoes

49. Hug-a-Tree

50. Hummingbirds: High Speed Hummers

51. Hunter Bog and Cranberry Bog Trip

52. Ice Cream!!! (The Old-Fashioned Way)

53. Indian Games

54. Insect Nature Games

55. Interpretive Programming with Live Animals- Reptiles

56. Junior Naturalist program

57. Junior Naturalists Conservation

58. Knot Tying

59. Kudzu Baskets

60. Last Child in the Woods/ No Child Left Inside

61. Leave No Trace Outdoor Ethics

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62. Living Lanterns Hike

63. Make Your Own Bird Feeders

64. Miller Farmstead Tour

65. Native American Weapons Program

66. Native Lore: How Coyote Stole Fire

67. Nature Backpack

68. Nature Puzzles and Games

69. Nature Scavenger Hunt

70. Nature Scavenger Hunt: What Doesn’t Belong

71. Nature Sketching

72. Nesting Species of the Spruce/Fir Zone of Roan Mountain

73. Old Time Games

74. Old Timer Fishin’ with Shawn

75. Oooo-possum

76. Orchid Walk

77. Orientation Slide Show to Roan Mountain State Park (2)

78. Park Orientation Program for Roan Mountain State Park

79. Peg Leg Mine Tour

80. Plant Observation/Flower-Watching Workshop

81. Plants in Winter

82. Poisonous Snakes of Tennessee

83. Predator-Prey Game

84. Recycling

85. Ridin’ the Lightnin’, Keep On Shinin’

86. River Walk

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87. Roamin’ the Roan

88. Roan Mountain State Park Scavenger Hunt

89. Roan Tour

90. Roan’s Rhodies

91. Save Our Streams

92. Schoolyard Games- Marbles and Jacks

93. Score For a Sensory Walk in the Country

94. Signs of Life

95. Slithering Snakes

96. Sssssnakes Alive!

97. Star Legends

98. Star Program

99. Stayin’ Alive (Survival Skills)

100. Stream Ecology

101. The “Rebel” Pocket of Northeastern Tennessee during the Civil War

102. The 10 Essentials and BEYOND!

103. The 100 inch Hike

104. The Bear Truth

105. The Cricket Weather Report

106. The Ten Essentials for Hiking

107. The Wampas Cat

108. Traditional Plant Uses

109. Tree Huggers

110. Tree ID by Leaf Tracing (Make your Own Field Guide)

111. Tree Walk

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112. Tree Walk: Past, Present, and Future

113. Trees for Wildlife

114. Trip to the Top of the Roan

115. Turtle Talk!!!

116. Twinkle, Twinkle: A Look at the Night Sky

117. Under the Trees

118. Volunteer Work Day- Japanese Knotweed Removal project

119. Walking and Sketching

120. Watershed Activities to Encourage Restoration

121. Welcome to Roan Mountain State Park Slide Show

122. Wetlands: Nature’s Nursery

123. Why We Recycle

124. Wildlife Detectives

125. Woodland Melodies: Early Bird Beginner Birding

BROCHURES

• Appalachian Trail

• Bear Safe

• The Cloudland Nature Trail (self-guided hike)

• The Miller Farmstead

• Overmountain Victory

• The Peg Leg Mine

• Roan Mountain State Park Trail Map

• Tennessee Wildflowers & Native Grasses

• Tennessee State Parks, Roan Mountain State Park

• The Tom Gray Nature Trail (self-guided hike)

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POWERPOINT PRESENTATIONS

• The History of Roan Mountain State Park

• Welcome to Roan Mountain State Park!

Equipment: List all park equipment that is dedicated to park interpretive programs. (Include audio-visual, cameras, projectors, laptop computers, program aids or props, audio-visual media, etc. Do not list consumable supplies.) Equipment Quantity Laptop Computer 1

Projector 1

Digital Camera 1

Speakers 6

Soundboards/Cables/Amp (Audio System) 2 (total systems)

DVD Player 1

Display Boards/Learning Centers 6

Ice Cream Makers 2

Popcorn Machine 1

Dutch Ovens 3

Campfire Cooking Tripod 1

Campfire Cooking Grate 1

Campfire Roasting Sticks 30

Wildlife Specimens (taxidermy, pelts, antlers, etc.)

40

Arrowhead Display Cases (Portable) 3

Longhunter Period Dress Set 1

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Longhunter Rifles 2

Easels 2

Live Animals Facilities: List any cages/aquariums that can be used to house live animals that are used for interpretive programming.

Facility Quantity Terrariums 6

Aquariums 1

Interpretive Goals Goals: List the general goals for your interpretive action plan. Goals are the desired outcomes that will direct and give focus to your interpretive effort and site presentation.

• Roan Mountain State Park’s interpretation will reach more park visitors and more local community members through expanded and extended interpretive programming and events year-round; the quality of interpretive programming and facilities will continually improve based upon the park’s interpretive themes.

• Visitors will leave with a better understanding and a deep connection with Roan Mountain’s natural resources and its Southern Appalachian Cultural Heritage.

Interpretive Plan Actions This is the heart of the Interpretive Action Plan since it will identify the specific actions that will

resolve the interpretive issues identified in the Management Direction Statement. The actions you list will direct the future of how interpretation is done on your park. Think broadly and creatively of the actions you will take to improve the park’s interpretive efforts. These actions must support the park’s primary and secondary interpretive themes.

List three actions that you can accomplish with your existing budget, volunteers and resources, and three actions that will require outside funding.

You may also list other actions that you would like to take, but make sure that you list your priorities in the top three. Please include estimated funding required.

Interpretive Plan Priorities for 2013

Please include the following in your action steps:

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3. Actions you will take to cross train all park employees to tell the park story or primary interpretive theme.

4. Actions you will take to evaluate and modify retail sales inventory to support the park story or primary interpretive theme.

Interpretive Plan Actions (requires outside funding)

5. Continue to expand on interpretive programs at the Miller Farmstead that would give park visitors more exposure to the way of life in the nineteenth century. Acquire additional antiques, artifacts, replicas, period dress, etc. to better represent the 19th century lifestyle through additional historical programs and folkways demonstrations, with the ultimate “Legacy Project” goal of opening the Miller Farmstead for year-round visitation through the creation of a living, working farm, where farming practices from the 19th and early 20th century would be demonstrated for park visitors. Full-time and seasonal staffing on-site would be required. Park staff and Regional Interpretive Specialist conduct cooperative research for grants or other sources for funding. Estimated funding 50K

6. Develop a birds of prey program that would incorporate non-releasable birds of prey. Further research, and obtaining documentation, permits, and funding would be necessary. An enclosure would have to be constructed Estimated funding 5K

3. Develop interpretive outdoor signage/display for conservation/wildlife viewing plots along new bike trail. Estimated funding 2K

4. Develop a self-guided “Fitness Trail” north of the Group Camping Area that will provide visitors an opportunity to complete a full-body workout outside of a gym, reaping the physical and mental health benefits of both exercise and spending time in nature. Estimated funding 10K

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Interpretive Plan Actions (accomplished with existing resources)

5. Continue to develop interpretive programs and transcripts that complement the interpretive themes, especially the development an off-season (Late Fall/Winter/Early Spring) environmental education program for local schools to be conducted on- or off-site. Develop a directory of contacts within the local schools to promote such programs, as well as a comprehensive directory of all outside personnel & resources that can be utilized for park programming.

6. Develop a period-dress historical program describing women’s and children’s roles on a 19th century farmstead. $300

3. Develop additional interpretive and recreational programs or special events specifically highlighting the benefits of outdoor and natural experiences for personal health and fitness, especially among children.

4. All park employees will be trained on the park story. Information will be provided at monthly meetings and seasonal staff will be provided with interpretive information at monthly staff meetings. Seasonal employees will also be given interpretive information about the park when they are hired.

7. Visitor Center Inventory will offer a wide array of resale items that support and represent the interpretive themes of the park.

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Appendix B

2017 Park User survey:

What recreation activities are important to you when selecting a park to visit? 2017 Important Hiking/Nature Trails 87.81% Wildlife viewing 84.56% Waterfalls 70.05% Paved Surface Hiking/Biking Trails 60.73% Swimming 60.37% Fishing 55.82% Canoeing 55.01% Special events 47.47% Boating 45.15% Paddleboat 33.55% Horseshoes 28.63% High adventure 26.47% Waterpark/Slides 26.43% Mini Golf 25.91% Volleyball 19.78% Zip Lining 16.96% Golf 15.94% Frisbee Golf 14.93% Shuffleboard 13.74% Tennis 12.93% Skate Park 9.36% 2015 Park User survey:

What recreation activities are important to you when selecting a park to visit? Answer Options Importance

Percentage

Hiking/Nature Trails 88.0% Wildlife viewing 84.7% Waterfalls 71.2% Swimming 66.4% Paved Surface Hiking/Biking Trails 64.2% Fishing 61.3%

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Canoeing 55.9% Boating 51.6% Special events 49.0% Horseshoes 39.0% Paddleboat 38.8% Mini Golf 30.5% Waterpark/Slides 30.5% High adventure 26.4% Volleyball 24.3% Golf 19.4% Tennis 18.0% Zip Lining 18.0% Shuffleboard 17.3% Frisbee Golf 17.0% Skate Park 11.4%

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Appendix C

Training & Evaluation

Certified Interpretive Guide Training by the National Association for Interpretation

By September, 2018, all Tennessee State Park rangers are required to attend the Certified Interpretive Guide (CIG) class and become a Certified Interpretive Guide. Participants learn how to improve their communication skills by applying interpretive principles to their visitor contacts. The importance of this course to many CIG candidates cannot be underscored heavily enough.

The nationally recognized CIG program is designed for anyone in the interpretive field. We encourage all staff to enroll in the courses regardless of their role at Tennessee State Parks. The course combines the theoretical foundations of the profession with practical strategies in delivering quality interpretive programming to visitors. The 32-hour course includes:

• The history, definition, and principles of interpretation.

• Techniques on how to make your programs purposeful, enjoyable, relevant, organized, and thematic.

• How to use tangible objects to connect your audience to intangible ideas and universal concepts.

• The 3 certification requirements needed to obtain a CIG (open book CORE Literature Review exam, program outline, and 10-minute interpretive presentation).

Interpretive Action Plan Development Training

Interpretive Action Plans are updated every five years and the training for new rangers and managers is offered in the later Winter/early Spring of the update year. We hold three training sessions, one in each of the three grand divisions of the state – West, Middle and East. The Program Services’ regional interpretive specialists are also available to assist parks on a one-on-one basis with redevelopment of priorities, themes and objectives.

Evaluation

Evaluation is a critical element of programs, services and events, but especially for interpretation. Tennessee State Parks has adopted the National Association for Interpretation’s Certified Interpretive training and evaluation program. The sample form was adapted from PEER and is in use by the National Park Service.

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Standards and Practices for Interpretive Methods, NAI and Interpretive Planning Best Practices, NAI will provide a guide to staff that they can use to evaluate comprehensively and effectively in 2018. See Table A below.

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Tennessee State Parks Interpretive Programming and Education Division

Program Planning Evaluation Form

Directions: at the outset of an evaluation process, whether formal or informal, program stakeholders can brainstorm the answers to these questions, with or without an external evaluator. The key idea is to determine the answers to the first six questions before deciding upon the method to be used (question seven). With the answers to these questions in hand, you are ready to plan the specific details of your evaluation (e.g. tool acquisition or development, which participants to involve, whether TSP/TDEC/OGC approval may be needed, what timeline you will follow, scheduling the logistics, etc.)

1. What will be evaluated?

2. Who wants the evaluation?

3. How will the results be used?

4. Who will conduct the evaluation?

5. How will the evaluation be funded?

6. What questions do you want this evaluation to answer?

7. What methods will be used to collect information to answer these questions?

8. How will the data be analyzed?

9. How will the data be presented to the user?

10. Optional: How will the findings be disseminated beyond program stakehodlers, to inform

the broader field?

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Appendix D

Tennessee State Parks Programming Matrix

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Facilitated

ProgramName Youth Teen Adult SeniorMulti-

generational Male Female Co-Rec Beg Int Adv Gen

AlternativeInterpretiveActivity

EducationalExhibitContacts

ImpromptuPrograms

JuniorRanger

OrganizedGroups

ParkPromotions

ResourceManagement

Project

ResourceManagement

&InterpretiveTraining

ScheduledInterpretiveProgram

ScheduledRecreatioalProgram

SchoolGroups

SpecialEvent

VolunteerServices Cultural Ethnic

SocialEconomi

c Physical Social Creative IntellectualFreePlay

OpenPlay Rental Staff Contractor Volunteer NameofAgency

ArtsCraftShows X X X X X X X X X X X X X X X X X X X X X XIrishDanceWorkshop X X X X X X X X X XIrishPennyWhistleClass X X X X X X X X X X XLandscapePainting X X X X X X X X X X X X X X X X ChestnutGroupMusicFestivals X X X X X X X X X X X X X X X X X X X X X X LouieBluiePhotography X X X X X X X X X X X X X X X X X XPhotographyClinics X X X X X X X X X X X X X X X X TNPhotographsWaterPaintingClass X X X X X X X X X X X X X X X XYouthCraftPrograms X X X X X X X X X X X X X X X X X X X X X X X X X X

EducationalBirdofPreyPrograms X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X XCaveTours X X X X X X X X X X X X X X X X X X X X X XDarkSkyPrograms X X X X X X X X X X X X X X X X X X X X X X X XDocumentaryScreenings X X X X X X X X X X X X X X X X XEagleTours X X X X X X X X X X X X X X X X X X X X X X X X XGuestSpeakers X X X X X X X X X X X X X X X X X X X X X X XGuidedMuseumTours X X X X X X X X X X X X X X X X X X X X X X X X ETSUJuniorRangerBooklet X X X X X X X X X X X X X X X X X X X X X X XJuniorRangerPrograms/Camps X X X X X X X X X X X X X X X X X X X X X X X X X X X XLivingHistoryPrograms X X X X X X X X X X X X X X X X X X X X X X X X X X X XMuseumSelfGuidedTours X X X X X X X X X X X X X X X X X X X X X X X X XNatureEducationPrograms X X X X X X X X X X X X X X X X X X X X X X X X X X X X XOldStoneFortSelfGuidedTrail X X X X X X X X X X X X X X X X X X X X X X X XSgt.AlvinC.YorkDrivingTrail X X X X X X X X X X X X X X X X X X X X X X XStateNaturalistPrograms X X X X X X X X X X X X X X X X X X X X X X XStoryBookTrails X X X X X X X X X X X X X X X X X X X X X X X X XWaterSafetyClinics X X X X X X X X X X X X X X X X X X X X X X

FacilitiesArcheryRanges X X X X X X X X X X X X XBackcountryCampsites X X X X X X X X X X X X X X X X X XBikeTrails X X X X X X X X X X X X X X X X X X X XCabins X X X X X X X X X X XCampStore X X X X X X X X X X X X LeasedOperationsConferenceCenters X X X X X X X X X X X X MultipleStateAgenciesGiftShops X X X X X X X X X X X X X X X LeasedOperationsGolfCourses X X X X X X X X X X XGroupCamps/Lodges X X X X X X X X X X X X XGroupCampsites X X X X X X X X X X X X X X XHikingTrails X X X X X X X X X X X X X X X X X X X X X X X XHorseTrails X X X X X X X X X X X X X X X X X XInns X X X X X X X X X X X XLakes X X X X X X X X X X X X X X X X XMarinas X X X X X X X X X X X X X X X X X X X X LeasedOperationsMeetingSpaces X X X X X X X X X X X XMuseums X X X X X X X X X X X X X X X X X X X X X X X XNatureCenters X X X X X X X X X X X X X X X X X X X X X X X X XOpenSpaceVenues X X X X X X X X X X X X X X XPavilions X X X X X X X X X X X X X X X X XPrimitiveCampsites X X X X X X X X X X X X X X X X X XRestaurants X X X X X X X X X X X X X X X X LeasedOperationsRivers X X X X X X X X X X X X X X X X X X X X X X TVARVCampsites X X X X X X X X X X X X X XSnackBar X X X X X X X X X X X X X X X X LeasedOperationsStables X X X X X X X X X X X X X X X X X X LeasedOperationsSwimBeaches X X X X X X X X X X X X X X X X X X X X XSwimmingPools X X X X X X X X X X X X X X X X X X X X X X X XTrap&SkeetRange X X X X X X X X X X X X X X X X XVisitorCenters X X X X X X X X X X X X X X X X X X X X X X X X X XWranglerCampsites X X X X X X X X X X X X X X X X

OutdoorRecreationBackpackingTrips X X X X X X X X X X X X X X X X X X X X X X X XBoating X X X X X X X X X X X X X X X X X X X X X X X X X X X X X TVABoatingCamps X X X X X X X X X X X X X X X X X X X XCamping X X X X X X X X X X X X X X X X X X X X X X X X X X XCanoeing X X X X X X X X X X X X X X X X X X X X X X X X XClimbing X X X X X X X X X X X X X X X X X X X X X X X X X X X X X AccessFund,SECCClimbingWorkshops X X X X X X X X X X X X X X X X X X X X X X X X XFishing X X X X X X X X X X X X X X X X X X X X X X X X X X X TWRAGeocaching X X X X X X X X X X X X X X X X X X X X X X XGuidedCanoeTrips X X X X X X X X X X X X X X X X X X X X X X X X X XHiking X X X X X X X X X X X X X X X X X X X X X X X X X X X X XHorseBackRiding X X X X X X X X X X X X X X X X X X X X X XKayaking X X X X X X X X X X X X X X X X X X X X X X X X X X X XPontoonRides X X X X X X X X X X X X X X X X X X X X X X XRanger-LedHikes X X X X X X X X X X X X X X X X X X X X X X X X X X X X XSurvivalTechniqueClinics X X X X X X X X X X X X X X X X X X X X X XSwimming X X X X X X X X X X X X X X X X X X X X X X X X XSwimmingLessons X X X X X X X X X X X X X X X X X X X XTrailBuildingClinics X X X X X X X X X X X X X X X X X X X X X X X XTreePlanting X X X X X X X X X X X X X X X X X X X X X X X XWaterfallsViewing X X X X X X X X X X X X X X X X X X X X X X X X XWildlifeViewing X X X X X X X X X X X X X X X X X X X X X X X X X X X XZiplining X X X X X X X X X X X X X X X X X X CanopyChallengeCourse

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SocialBonfires X X X X X X X X X X X X X X X X XChurchRetreats X X X X X X X X X X X X X XConcerts X X X X X X X X X X X X X X VisitMusicCity(NYE)Conferences X X X X X X X X X X X X X XFamilyReunions X X X X X X X X X X X X XFestivals X X X X X X X X X X X X X X X X LouieBluieHolidayParties X X X X X X X X X X X X X X X X XParties X X X X X X X X X X X X X X X X XPassportProgram X X X X X X X X X X X X X X X XPicnicing X X X X X X X X X X X X X X X X XReceptions X X X X X X X X X X X X XVolunteerProjects X X X X X X X X X X X X X X X X X X X X X FriendsofTNStateParksWeddings X X X X X X X X XWine/BeerTastings X X X X X X X X X X X X X X X X TNBrewWorks

SpecialEventsAthletic X X X X X X X X X X X X X X X X X X X X X X X TeamMagicCause X X X X X X X X X X X X X X X X X X X X X X X X X MakeaWish,MSWalk,TNStateParksConservancyEducation X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X TNDeptofHealthHallmark X X X X X X X X X X X X X X X X X X X X X X X X X X XHolidays X X X X X X X X X X X X X X X X X X X X X X X X XMega X X X X X X X X X X X X X X X X X X X X X X X X VisitMusicCity(NYE)PerformingArts X X X X X X X X X X X X X X X X X X X X X X X X X LawrenceburgCommunityTheaterProfessionalCompetitions X X X X X X X X X X X X X X X X X X XRecognition X X X X X X X X X X X X X X X X X X X XSpecialDays X X X X X X X X X X X X X X X X X X X X X X X X X X X X X TNEnvironmentalCouncil

Sports/GamesBaseball X X X X X X X X X X X X X X X X X TNVintageBaseballBasketball X X X X X X X X X XDiscGolf X X X X X X X X X X X X X X X X X DiscGolfAssociationFlagFootball X X X X X X X X X XFootball X X X X X X X X X XGolf X X X X X X X X X X X X X X X X X X X XSoftball X X X X X X X X X X X XTennis X X X X X X X X X X XVolleyball X X X X X X X X X X X X

Travel/TourismAdventureChallenge X X X X X X X X X X X X X X X X X X XBicycleTours X X X X X X X X X X X X X X X TNParkRangerAssociationCabins X X X X XCampgrounds X X X X X XConferenceCenters X X X X X X X X XGolfCourses X X X X X X X X X X X XInns X X X X X X X X XRestaurants X X X X X X X X XSwimmingHoleTours X X X X X X X X X X X X XWaterfallTours X X X X X X X X X X X X XWildFlowerTours X X X X X X X X X X X X X

Wellness/FitnessHealthyParkHealthyPerson X X X X X X X X X X X X X X X TNDeptofHealthPhysicalFitnessPrograms X X X X X X X X X X X X X X X X XPlay60SchoolPrograms X X X X X X X X X X X X X X TennesseeTitansRoadRaces X X X X X X X X X X X X X X X X XRunClub X X X X X X X X X X X X X X X X X X X X XTrailRaces X X X X X X X X X X X X X X X X XTriathlons X X X X X X X X X X X X X X X X XYogaClasses X X X X X X X X X X X X X


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