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Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants...

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Andreas A. Theodorou M.D. Interim Co-Director, Interprofessional Education and Practice U of A Health Sciences Center Chief Medical Officer The University of Arizona Medical Center Professor and Associate Chair, Dept. of Pediatrics Chief, Pediatric Critical Care Medicine U of A College of Medicine
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Page 1: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Andreas A. Theodorou M.D. Interim Co-Director, Interprofessional Education and Practice U of A Health Sciences Center Chief Medical Officer The University of Arizona Medical Center Professor and Associate Chair, Dept. of Pediatrics Chief, Pediatric Critical Care Medicine U of A College of Medicine

Page 2: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INTRODUCTION

Page 3: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Origin of Andy’s Error

Inadequate training

Poor medical team interaction

Inadequate supervision

Poor communication:

Attending to Resident

Poor patient outcome

Page 4: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Preventing Andy’s Error

Inadequate training

Good medical team interaction

(Pharmacist review of order)

Inadequate supervision

Poor communication:

Attending to Resident

Adverse Event Prevented!

Page 5: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

March 27, 1977 Tenerife Island

Page 6: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Safety: System vs Technology

J. Brian Sexton found that

improvements in aviation

safety were due to improving

interpersonal skills

Over 70% of aviation accidents

occur due to flight crew

communication issues

Re-certification now involves

evaluation of interpersonal

skills!

“Crew Resource Management”

http://www.aviationteamwork.com/

Page 7: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The New Yorker: The Checklist December 10, 2007 Atul Gawande

Page 8: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Adverse event but minimized harm…

Page 9: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Purdue U Commencement Address Chesley Sullenberger, 2011

This constant pursuit of excellence isn't just about ego; it's not about individual achievements; it's about achieving the best result – and when you have a team that works well together, it provides the same satisfaction as when you're a member of a winning sports team. When everyone is doing their share in a collaborative way, it just feels right. I experienced this on January 15. My crew - First Officer Jeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh - and I never stopped working together to solve the challenges we faced.

We never gave up. We never lost faith in ourselves or each other. In a similar fashion, for each of you, no matter how dire a situation is, know that further action is almost always possible - and when you're part of a well-trained team, your chances of getting through a challenge or a crisis are immeasurably better than when you're not. When we are true to our ideas and work together, there is little we cannot accomplish.

Page 10: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

History of IPEP

2001 2003 2000

To Err Is Human:

Building a Safer

Health System

Page 11: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

To Err Is Human: Building a Safer

Health System (IOM, 2000)

The first of IOM “Quality” reports

“the burden of harm conveyed by the collective impact of all of our health care quality problems is staggering.”

44,000-98,000 people die each year from mistakes

It was a call to action!

Page 12: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE To Err is Human: Building a Safer Health System (2000)

“…it is not acceptable for patients to be harmed by the health care system that is supposed to offer healing and comfort…”

“Failure of Communication” listed under causes of errors

Page 13: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

History of IPEP

2001 2003 2000

To Err Is Human:

Building a Safer

Health System

Crossing the Quality

Chasm: A New

Health System for

the 21st Century

Page 14: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE Crossing the Quality Chasm: A New Health System for the 21st Century March 2001

“Bringing state-of-the-art care to all Americans in every community will require a fundamental redesign of the entire health system…”

Page 15: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

A NEW HEALTH SYSTEM…

Safe

Timely

Effective

Efficient

Equitable

Patient-Centered

Page 16: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE Crossing the Quality Chasm: A New Health System for the 21st Century March 2001

Redesign Imperatives:

Reengineered care processes

Effective use of information

Knowledge and skills management

DEVELOPMENT of EFFECTIVE TEAMS

COORDINATION OF CARE across patient-conditions, services sites of care over time

Page 17: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

History of IPEP

2001 2003 2000

To Err Is Human:

Building a Safer

Health System

Crossing the Quality

Chasm: A New

Health System for

the 21st Century

Health Professions

Education: A Bridge

to Quality

Page 18: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE Health Professions Education: A Bridge to Quality (7/2003)

“Although the academic environments of the various health professions generally are not interdisciplinary, practice environments are increasingly so, posing a serious disconnect…”

“…collaboration among clinicians in practice settings draws upon each profession’s strength and therefore optimizes care for patients.”

Page 19: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE Health Professions Education: A Bridge to Quality (7/2003)

Five Core Competencies

Provide patient-centered care

Employ evidence-based practice

Apply quality improvement

Utilize informatics

Work in Interdisciplinary Teams -cooperate, collaborate, communicate, and integrate care teams to ensure that care is continuous and reliable.

Page 20: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

INSTITUTE OF MEDICINE Health Professions Education: A Bridge to Quality (7/2003)

A New Vision for Health Professions Education

All health professionals should be educated to deliver patient-centered care as members of an interdisciplinary team, emphasizing evidence-based practice, quality improvement approaches, and informatics.

Page 21: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Literature support for IPE Increasing

Tworeviewersindependentlyassessed theeligibilityof potentially relevant studies, andextracteddatafrom, andassessedstudyqualityof,

included studies. A meta-analysisof study outcomeswasnot possiblegiven thesmall number of included studiesand theheterogeneity

in methodological designsand outcomemeasures. Consequently, theresultsarepresented in anarrativeformat.

Main results

Weincluded six studies(four RCTsand two CBA studies). Four of thesestudiesindicated that IPE produced positiveoutcomesin the

following areas: emergency department culture and patient satisfaction; collaborative team behaviour and reduction of clinical error

rates for emergency department teams; management of care delivered to domestic violence victims; and mental health practitioner

competenciesrelated to thedelivery of patient care. In addition, two of thesix studiesreported mixed outcomes(positiveand neutral)

and two studiesreported that theIPE interventionshad no impact on either professional practiceor patient care.

Authors’ conclusions

This updated review found six studies that met the inclusion criteria, in contrast to our first review that found no eligible studies.

Although thesestudiesreported somepositiveoutcomes, due to thesmall number of studies, theheterogeneity of interventions, and

themethodological limitations, it isnot possible to draw generalisable inferencesabout thekey elementsof IPE and itseffectiveness.

MorerigorousIPE studies(i.e. thoseemployingRCTs, CBA or ITSdesignswith rigorousrandomisation procedures, better allocation

concealment, larger samplesizes, and moreappropriatecontrol groups) areneeded to providebetter evidenceof theimpact of IPE on

professional practiceand healthcareoutcomes. Thesestudiesshould also includedatacollection strategiesthat provideinsight intohow

IPE affectschangesin health careprocessesand patient outcomes.

P L A I N L A N G U A G E S U M M A R Y

Training health and social careprofessionalsto work together effectively

Health and social careprofessionals, such asdoctors, nurses, physiotherapistsand social workers, need to work together effectively to

takecareof patientseffectively. Unfortunately, professionalsmay not alwayswork well together. Training and educational programmes

havebeen developed asapossibleway to improvehow professionalswork together to takecareof patients. Interprofessional education

(IPE) is any type of educational, training, teaching or learning session in which two or more health and social care professions are

learning interactively.

This review found six studies that evaluated the effects of IPE. Four of these studies found that IPE improved some ways in how

professionalsworked together and thecare they provided. It improved theworking culture in an emergency department and patient

satisfaction; decreasederrorsin an emergencydepartment; improved themanagement of thecaredelivered todomesticviolencevictims;

and improved theknowledge and skillsof professionalsproviding care to mental health patients. But two of those four studies also

found that IPE had littleto no effect on other areas. Two other studiesfound that IPE had littleto no effect at all.

Thestudiesevaluated different typesof IPE and werenot of high quality. It is, therefore, difficult to becertain about theeffect of IPE

and to understand thekey featuresof IPE to train health and social careprofessionalsto work together effectively.

B A C K G R O U N D

Thisisan updatetoapreviousCochraneIPEreview (Zwarenstein

2000) which found no studies that met the inclusion criteria.

Since the publication of that review, interest in IPE as a means

to cultivatecollaborativepracticeand enhancecarehascontinued

to grow amongst policy makers, educators, and researchers(Barr

2002; DoH 2001; Health Canada2003; McKeown 2005).

Thecontinued interest in IPEisunsurprising, given theincreasing

complexityof theorganisation and deliveryof healthcare. Anum-

ber of factors, such asan ageing population and the shift of the

burden of illnessfrom acuteto chronic care, requireanumber of

different healthandsocial careprofessionstobeinvolvedin thede-

liveryof care. Asaresult, theneed for good interprofessional com-

munication and collaboration to help coordinate patient care in

an effectivemanner iscritical. Despitethisneed, research indicates

that such communication and collaboration can beproblematic.

For example, studies have shown that effective interprofessional

collaboration can be undermined by boundary infringements, a

2Interprofessional education: effects on professional practice and health care outcomes (Review)

Copyright © 2009 The Cochrane Collaboration. Published by John Wiley & Sons, Ltd.

Page 22: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Literature support for IPE Increasing

“Instructional reforms should :adopt competency-driven approaches to instructional design”

“…promote interprofessional and transprofessional education that breaks down professional silos while enhancing collaborative and non-hierarchical relationships in effective teams”

Page 23: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

History of IPEP

Since the IOM reports there have been numerous organizations and funding agencies that have joined the IPE campaign

- IHI

- Hartford Foundation

- Robert Wood Johnson Foundation

- Josiah Macy Jr. Foundation

- WHO –Framework for Action on IPE

- Canadian Interprofessional Health Collaborative

- American Interprofessional Collaborative

- International Partners in Action

Page 24: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

CORE COMPETENCIES

Page 25: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEC’s Charge to Expert Panel

“…recommend a common core

set of competencies relevant

across the professions to address

the essential preparation of

clinicians for interprofessional

collaborative practice.”

Interprofessional Education Collaborative Expert Panel (IPEC).

(May 2011). Core competencies for interprofessional

collaborative practice: Report of an expert panel.

IPEC Sponsors:

American Association of Colleges of Nursing

American Association of Colleges of Osteopathic Medicine

American Association of Colleges of Pharmacy

American Dental Education Association

Association of American Medical Colleges

Association of Schools of Public Health

Page 26: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEC’s Charge to Expert Panel

Susan Mackintosh, DO, MPH Western University of Health Science, College of

Osteopathic Medicine of the Pacific

Thomas A. Cavalieri, D.O., Dean, Endowed

Chair for Primary Care Research, University

of Medicine and Dentistry of New Jersey, School of

Osteopathic Medicine

Interprofessional Education Collaborative Expert Panel (IPEC).

(May 2011). Core competencies for interprofessional

collaborative practice: Report of an expert panel.

IPEC Sponsors:

American Association of Colleges of Nursing

American Association of Colleges of Osteopathic Medicine

American Association of Colleges of Pharmacy

American Dental Education Association

Association of American Medical Colleges

Association of Schools of Public Health

Page 27: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Interprofessional Collaborative Practice

Competency Domains

Values/Ethics for Interprofessional Practice Work with individuals of other professions to maintain a climate of mutual respect and

shared values.

Roles/Responsibilities Use the knowledge of one’s own role and those of other professions to appropriately

assess and address the healthcare needs of the patients and populations served.

Interprofessional Communication Communicate with patients, families, communities, and other health professionals in a

responsive and responsible manner that supports a team approach to the maintenance

of health and the treatment of disease.

Teams and Teamwork Apply relationship-building values and the principles of team dynamics to perform

effectively in different team roles to plan and deliver patient-/population-centered care

that is safe, timely, efficient, effective, and equitable.

Page 28: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

World Health Organization View

Page 29: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The History of IPEP

Arizona Health Sciences Center Response to IOM

2011 Today 2006

Created

Interprofessional

Education Program

“IPE”

Expanded to include

Interprofessional

Education & Practice

“IPEP”

IPEP at the

University of Arizona

Establishing a new

paradigm for educating

and training health care

workers to improve the

access, quality and cost

of health care to patients,

families and

communities.

Page 30: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Mission

To provide opportunities for health professions students and

trainees to learn and practice together in interprofessional

teams in order to enhance the health of their patients, families

and communities.

Page 31: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Vision

Interprofessional education and practice are the norm

throughout the Arizona Health Sciences Center with the

training of teams of health care professions students and

trainees and the continuing education of teams of health

care professionals.

Learning activities are student

centered, use problem/project-

based material, and extensively

use patient-oriented clinical

scenarios and simulations

that are relevant for practice.

Page 32: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

OUR PARTNERS

James E. Rogers

College of Law

University of Arizona

School of Social Work

Tucson Component

Arizona State University

Campus Health

Service

University of Arizona

Disability Resources

Center

University of Arizona

Sonoran University Center of Excellence

in Developmental Disabilities Education,

Research and Service (Sonoran UCEDD)

ARIZONA HEALTH SCIENCES CENTER

Arizona Health

Education Centers

Program (AHEC)

Arizona Center on

Aging (ACOA)

Arizona Simulation and

Technology Center

(ASTEC)

Arizona Telemedicine Program

Page 33: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Participating Students

Interprofessional Education

Medicine, Nursing, Pharmacy, Public Health

Law

Social Work (Arizona State University)

Communication

Physician Assistant (Northern Arizona University)

Page 34: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Activities for Learning: Engage 200 – 500 students at each event

Large group Presentations

Small Mixed Group Discussion

Panel (experts/individuals)

Case discussions/scenarios

Videos/Pre-activity readings

Table top exercises

Clicker-response system

Simulations

Technology: Telemedicine/video conference/CoveritLive

Interprofessional Education

Page 35: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Planning Process: Components

Interprofessional Education

Schedules

Students

Activity (content experts)

Facilitators

Training or orientation

Logistics (activity, settings, etc.)

Evaluation and debrief

/

Page 36: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The Challenges

Schedules - all the colleges are different

What topics?

What year students?

Which colleges should participate based on event content and objectives?

What format?

No room large enough on AHSC!

Funding – money and time

Students could view some activities as “soft” topics

Administration/other faculty do not see the value

Page 37: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The Resources Miracle

Budget 2005 to present

Beg, borrow, donate around $5,000/year for refreshments

Deans “allow” key faculty to participate in planning

COM provides ~ half-time administrative support

Budget Miracle 2011

AzAHEC has extra funds available for practice development

(changed program to IPE&P)

Proposal developed/funded ~$1.2 million (2 years)

Page 38: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEP Core Student Activities

Professionalism for Patient Safety

Pandemic Flu- An Exercise in Emergency

Preparedness

CPR Team Behavior Simulations

Disabilities

Page 39: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEP Core Student Activities

Professionalism for Patient Safety

Students learn that communicating across

professional cultures presents new

challenges. They gain an awareness of and

respect for the perspectives and skills each

profession brings to a health care team.

Disruptive behaviors are defined

and modeled and students learn

the the impact on patient safety.

They learn the value of a team in

problem-solving

Page 40: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

2011: My knowledge of professional scope of practice and roles of health care professionals

BEFORE

7

44

31

18

0 0

16

42 39

3 0

21

53

24

2

Very Low SomewhatLow

Neither Lownor High

SomewhatHigh

Very High

0

10

20

30

40

50

60

Pe

rce

nt

(N=

15

8)

Medicine (N=61) Nursing (N=31) Pharmacy (N=66)

Page 41: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

2011: My knowledge of professional scope of practice and roles of health care professionals

AFTER

2 2

14

66

17

0 0 6

49 46

2 0 6

68

24

Very Low SomewhatLow

Neither Lownor High

SomewhatHigh

Very High

0

10

20

30

40

50

60

70

80

Pe

rce

nt

(N=

16

3)

Medicine (N=64) Nursing (N=33) Pharmacy (N=66)

Page 42: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

2011: My understanding of the barriers to effective communication among health care professionals

BEFORE

2

19

37 35

8

0 3

38

53

6 2

15

44

32

7

Very Low SomewhatLow

Neither Lownor High

SomewhatHigh

Very High

0

10

20

30

40

50

60

Pe

rce

nt

(N=

16

7)

Medicine (N=65) Nursing (N=34) Pharmacy (N=68)

Page 43: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

2011: My understanding of the barriers to effective communication among health care professionals

AFTER

0 0

11

76

14

0 0 6

61

33

0 0

9

62

29

Very Low SomewhatLow

Neither Lownor High

SomewhatHigh

Very High

0

10

20

30

40

50

60

70

80

Pe

rce

nt

(N=

16

7)

Medicine (N=66) Nursing (N=33) Pharmacy (N=68)

Page 44: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

My understanding of disruptive behaviors and

the impact on teamwork BEFORE activity

Interprofessional Education

Page 45: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

My understanding of disruptive behaviors and

the impact on teamwork AFTER activity

Interprofessional Education

Page 46: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

My appreciation for the potentially adverse impact of disruptive behaviors on patient care and safety (Professionalism 2011)

1 5

30

44

20

0 0 5

46 49

0

10

20

30

40

50

60

Very Low SomewhatLow

Neither SomewhatHigh

Very High

Pe

rce

nt

BEFORE (N=166) AFTER (N=164)

Page 47: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Communication and Culture

Student Comments:

I really liked the message of all of the exercises. Working

together in health-care teams is essential for the best patient-

centered medicine.

It opened my mind. Working with healthcare professionals I will

be working with was great.

Hearing people at my table reflect on what they felt was

currently wrong in today’s system, be it communication or

hierarchies, and so on.

http://www.pharmacy.arizona.edu/videos/pharmtalk/pharmtalk-

interprofessional-education

Page 48: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEP Core Student Activities

Pandemic Flu

During a simulated pandemic,

interprofessional teams of students

must collaboratively reach a decision

about complex social, psychological,

ethical, legal and public health

problems.aa

Major topics

• Limited resources

• Duty to service

Page 49: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

1$

Pandemic Flu: An Exercise Disaster

Preparedness (Nov 2012)

12/11/12$

1$

Pandemic Flu: An Exercise Disaster Preparedness (Nov 2012)

Student Attendance

College Year/Semester Invited Absent Actual

TUC COM 2nd / 1 114 4 110

TUC COP 3rd 98 13 85

TUC CON BSN 2nd 13 2 11

TUC CON DNP varies 1 0 1

TUC CON MEPN 1st / 2 69 1 68

TUC COPH varies 92 9 83

TUC COL varies 42 3 39

TUC ASU SW varies 13 7 6

TUC Total 442 39 403

PHX COM* 2nd 46 0 46

PHX CON MEPN 1st / 1 17 0 17

PHX UA DNP 1 0 1

PHX COPH 5 0 5

PHX ASU SW 11 5 6

PHX COP 3 0 3

PHX NAU PA 1st 25 0 25

PHX TOTAL 108 5 103

TOTAL 550 44 506

Students$(N$=$281$for$Surveys)$$

Page 50: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Pandemic Flu Nov, 2012

My understanding of the ethical issues that arise during a pandemic flu outbreak (BEFORE and AFTER the activity)

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3$

Pandemic Flu Nov, 2012

My expectations about the roles and responsibilities of government agencies during a pandemic flu outbreak (BEFORE and AFTER the activity)

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3$

Pandemic Flu Nov, 2012

My appreciation of the type of difficult decisions that need to be made when medical and other resources are in short supply (BEFORE and AFTER the activity)

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2$

Pandemic Flu Nov, 2012 My understanding of the degree of collaboration among professions that is necessary during a pandemic flu outbreak (BEFORE and AFTER the activity)

Page 54: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

What Students Liked: Pandemic Flu 2008 and 2009

That we used an actual scenario for an interprofessional exercise, working together instead of talking about working together was much more effective. I enjoyed being able to work with non - nursing students (public health) and wished we had a law student.

It really opened my mind to how much difficult decision making and ethics are involved in something that seems simple and intuitive on the surface. When investigated even a little deeper, it clearly is not.

I enjoyed the ability to get information from my group to help make a decision. The team I worked with was very sharp and everyone contributed and was heard.

The respect shown to students for their current knowledge.

http://vimeo.com/55035876 2012 State-wide Pan Flu minicourse

Page 55: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

IPEP Core Student Activities

CPR Team Behavior Simulations

Working with a sophisticated patient

simulator, small groups of students practice

vital team skills such as closed-loop

communication, constructive intervention,

knowledge sharing, re-evaluation and

summarizing, and mutual respect. • Leading experts provide orientation where the

latest evidence in the field provided

• Use modern teaching tools (simulators)

• Learn effective team dynamics

• It is NOT about knowing exactly the correct

medications and approaches to use – rather the

focus for student learning is on team dynamics in

a critical situation

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All roles in “Code” team assigned –

Team leader rotates among professions

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Very low Very high

0

10

20

30

40

50

7

25

43

20

51 1

11

60

27

Legend

Before

After

AHSC Interprofessional Healthcare

Professional & Medical Aspects of Cardiopulmonary Resuscitation

Team Dynamics & Crisis Management Skills

My knowledge of the elements of effective team dynamics

in responding to a clinical crisis

Pe

rce

nt

Page 58: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Very low Very high

0

10

20

30

40

50

7

24

45

16

8

1 1

15

54

29

Legend

Before

After

AHSC Interprofessional Healthcare

Professional & Medical Aspects of Cardiopulmonary Resuscitation

Team Dynamics & Crisis Management Skills

My knowledge of different roles & responsibilities of various

health care providers during CPR

Pe

rce

nt

Page 59: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Q6. To what extent did the CPR Simulation exercise make you

think about the importance of clear communication during a crisis

incident like cardiac arrest?

0 0

8

20

72

02

10

26

62

0 02

21

77

0

10

20

30

40

50

60

70

80

90

Not At All 2 3 4 A Great Deal

Perc

en

t

Nursing Students M edical Students Pharmacy Students

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Simulation for “Students” vs “Residents” http://www.youtube.com/watch?v=iyJLJYHhy08&context=C4466627ADvjVQa1PpcFOA0IejryH9q1KfZXNd7EKp1LSDrgODcYI=

http://www.youtube.com/watch?v=r3AIocJjvl o http://astec.arizona.edu/insitu

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IPEP Core Student Activities

Disabilities

Students work in small groups to

solve patient-based problems

faced by people with disabilities.

During a panel discussion, people

living with disabilities respond to

student solutions and offer their

own real-life perspectives.

This event brought together over

300 students from the Colleges of

Public Health, Pharmacy,

Medicine, Nursing, Law and Social

Work.

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Disabilities Exercise: Points of Emphasis

The healthcare “team” may also

include social workers, lawyers,

administrators and public health

professionals

Try to understand how the person

views their disability, condition, &

quality of life

Difference between social construct of

disability and medical construct

Persons with different disabilities

shared their stories

Page 63: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The Disabilities Activity consisted of two parts: the live activity on

April 4, 2012 and the pre-activity tasks online in the D2L site. All

student materials (pre-activity and live activity including location

information) were housed in the course site in D2L. Facilitator

information was also available in the D2L Disabilities course site.

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Disabilities Exercise: 6 Cases were reviewed by students

CASE #1: JACOB (Autism) Jacob is a six-year old boy with autism.

CASE #2: FRANK (Deafness) Frank is an 18-year-old teenager with a hearing disability.

CASE #3: EDWARD (Visual Impairment) Edward is a 36-year-old man who has been blind since childhood.

CASE #4: RACHEL (Mobility Impairment) Rachel is a 44-year-old woman with multiple sclerosis. Her disease has progressed so that she uses an electric wheelchair to get around.

CASE #5: ROSA (Intellectual Disability) Rosa is a 64-year-old woman with an intellectual disability.

CASE #6: JAMES (PTSD Disability) James is a veteran of the US Army who has been diagnosed with PTSD.

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EDUCATION

PRACTICE

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Resident Physician Orientation June 28, 2012

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Learning Objectives

Identify who your team members are at UAHN.

Demonstrate that, as resident physicians, you

understand that your role on the health care team

involves working cooperatively with care providers

across the spectrum and with patient and their families.

Place the interest of patients and populations at the

center of interprofessional health care delivery.

Page 70: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Learning Objectives

Describe your understanding of the importance of

communication skills, including listening, in providing

quality care to individuals.

Use the full scope of knowledge, skills, and abilities of

available health professionals and healthcare workers to

provide care that is safe, timely, efficient, effective,

equitable, and patient centered (STEEEP).

Share accountability with other professions, patients, and

communities for outcomes relevant to prevention and

providing high quality, safe and cost-efficient health care.

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Participating Specialties

Dermatology (1)

Emergency Medicine (16)

Endocrinology (1 Fellow)

Family Medicine (14, 1 Fellow)

Gastroenterology (2 Fellow)

General Surgery (16)

Hematology Oncology (1)

Infectious Disease (1 Fellow)

Internal Medicine (38)

Neurology (4, 1 Fellow)

Anesthesiology (7)

Cardiology (1 Fellow)

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Participating Specialties

OB/GYN (4)

Ophthalmology (4)

Orthopedics (2)

Pathology (6)

Pediatrics (15, 1 Fellow)

Psychiatry (13)

Pulmon/CC (3 Fellows)

Radiation Oncology (2)

Radiology (5)

Sports Med (1 Fellow)

Surgery, General (19)

Urology (1)

Vascular & Interventional Radiology (1)

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My understanding about the important role good communication plays in high quality

and safe clinical outcomes (listening & integrating)

1 3

20

42

35

1 1 6

37

56

0

10

20

30

40

50

60

None at all A little A moderateamount

A lot A great deal

Pe

rce

nt

(N

=1

90

)

BEFORE AFTER

Page 74: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

My understanding about the potentially adverse impact of disruptive behaviors on

patient care and safety

1 4

27

37 31

0 1

10

40

50

0

10

20

30

40

50

60

None at all A little A moderateamount

A lot A great deal

Pe

rce

nt

(N

=1

90

)

BEFORE AFTER

Page 75: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

My knowledge of how to integrate the clinical skills and expertise of other team

members

0 5

42

33

20

0 1

14

53

33

0

10

20

30

40

50

60

Not at allknowledgeable

Slightlyknowledgeable

Moderatelyknowledgeable

Veryknowledgeable

Extremelyknowledgeable

Pe

rce

nt

(N

=1

90

)

BEFORE AFTER

Page 76: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The degree of RELEVANCE that IP education/activities like this have to:

1 2

9

42 46

1 3

7

42 47

0

5

10

15

20

25

30

35

40

45

50

Not at allrelevant

Slightlyrelevant

ModeratelyRelevant

Very relevant Extremelyrelevant

Pe

rce

nt

(N

=1

91

)

Improving health care outcomes

Increasing patient trust in health care teams

Page 77: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The degree of RELEVANCE that IP education/activities like this have to:

1 2

11

41 46

1 5

16

37

42

0

5

10

15

20

25

30

35

40

45

50

Not at allrelevant

Slightlyrelevant

ModeratelyRelevant

Very relevant Extremelyrelevant

Pe

rce

nt

(N

=1

91

)

Maximizing the contributions of each team member

Decreasing disruptive behaviors

Page 78: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The degree of RELEVANCE that IP education/activities like this have to:

1 2

9

36

53

1 5

17

38 39

0

10

20

30

40

50

60

Not at allrelevant

Slightlyrelevant

ModeratelyRelevant

Very relevant Extremelyrelevant

Pe

rce

nt

(N

=1

91

)

Improving patient safety

Increasing job satisfaction among health care providers

Page 79: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

The degree of RELEVANCE that IP education/activities like this have to:

1 4

18

33

45

1 2

9

36

53

0

10

20

30

40

50

60

Pe

rce

nt

(N

=1

91

)

Changing negativestereotypes aboutother professions

Improving workingrelationships withother medicalspecialities/departments

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Overall, how VALUABLE was the Resident Physician Orientation

2

11

28

41

18

Not at allvaluableSlightlyvaluableModeratelyvaluableVeryvaluableExtremelyvaluable

Page 81: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Comments

What Did You LIKE? What Will You Use?

AIDET

Interactive nature

Consult scenario

Escalation scenario

Interactive nature

Meeting other residents

Communication emphasis

Patient centered focus

Page 82: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Developed Longitudinal Curriculum

• Enhanced Large Scale Events (Expanding to

Phoenix)

• Beginning of Joint Orientation

Began Faculty Development Program

Began Shaping the Practice Culture

• Medical Resident Orientation

Developed Internal and External Marketing and

Dissemination

• Co-sponsored CAB III

OUR RECENT ADVANCES

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Piloted 3 Faculty/Preceptor Training Workshops

• Teams and Teamwork, Communication, IP

Pedagogy

• About 15 participants in each workshop

• Identified best practices for progressing faculty

and preceptor audiences

• Ready for use after incorporating constructive

feedback

IPEP Faculty Development

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Longitudinal Curriculum

• Team-based action learning for transfer to practice

• IP student team developmental simulation each of 4 semesters

using University of Toronto model - exposure, immersion,

competence.

• Transition from simulated practice 1st 2 semesters to IP practice in

clinics managed by IP student organization with faculty guidance

• Focus on rural and underserved patients, populations, and

communities.

Practice Focus in Longitudinal Curriculum

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PILOTS INCLUDE THESE ELEMENTS:

IP teams focused on health care quality & safety,

and/or community-based activities, especially for rural

and underserved populations.

Innovative use of eLearning & teaching technologies

(including D2L for pre & post learning activities)

Social media for teambuilding & communication

Simulation & evaluation

Proposed Pilots for Academic Year 2012-13

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OUR RECENT ADVANCES

National Coordinating Center for Interprofessional Education and Collaborative Practice Barbara F. Brandt, PhD, Center Director Associate

Vice President for Education University of Minnesota Academic Health Center

- HRSA awarded 4 million over 5 years

- Link Education to Practice – The Triple Aim

- U of A one of Initial 6 partner institutions

- http://www.ahceducation.umn.edu/nexus-ipe

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Build Necessary Infrastructure

• Dedicated Staff

• Secure Stable Funding (AHSC Deans and

University of Arizona Health Network)

• Plans for IP Education Building on Tucson campus

Develop the Program’s Long-Term Evaluation

Faculty Recognition/Promotion for IPEP Activity

Keys to Sustainability

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Lessons Learned To Date

Students want to meet peers from other professions to understand their perspective about a health care or public health issue

Students want to discuss and solve things together, face-to-face

Most students are engaged in the small group discussion

Very important to have trained and skilled facilitators! • Now have detailed training sessions and facilitator guides

Faculty must also be aware and supportive of IPE to be effective facilitators

Students enjoy seeing faculty from their colleges participating as speakers/facilitators

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Lessons Learned (continued)

Logistics, time of day, length of exercise, and snack breaks are important considerations

Setting and logistics are critical for small group interaction (moved away from large ballroom)

Must have clear objectives

Technology is a must…but don’t depend on it

Planning effective learning activities is time consuming

All activities must be evaluated and debriefed

Page 91: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

Lessons Learned (continued)

…and an IPEP curriculum takes

substantial resources!

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IPEP Blog and Website

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IPEP Social Media and Connections

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Transformative Change from the Classroom to Practice Collaborating Across Borders (CAB) IV, June 12-14, 2013in beautiful Vancouver, British Columbia, Canada www.cabiv.org

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Leadership Team

Faculty Representatives & Program Staff

COLLEGE REPRESENTATIVES

Andreas Theodorou, COM,

Cathy Michaels, CON

Interim Co-Directors

Dan Derksen, COPH

Mindy Fain, COM

Jeannie Lee, COP

John Murphy, COP

Ted Rigney, CON

Doug Taren, MEZCOPH

Ronald Weinstein, COM/ATP

PROGRAM FACULTY

Yvonne Price, COM

Ernie Schloss, MEZCOPH

Lynne Tomasa, COM

PROGRAM STAFF

Theresa LeGros, IPEP

Carol McCabe, IPEP

Page 96: Interprofessional Education & Practice (IPEP) · PDF fileJeff Skiles and Flight Attendants Donna Dent, Sheila Dail and Doreen Welsh ... Interprofessional education and practice are

We offer our team of consultants for interprofessional programs,

efforts and events.

Expanding Interprofessionalism

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Teaming up for better health care

ipep.arizona.edu

facebook.com/IPEP.UA

@IPEPcafe

youtube.com/IPEPcafe

FOR MORE INFORMATION


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