InterSystems UK Symposium 2012 Corporate Overview

UK Symposium 2012

InterSystems People

1300 People, 35 Offices, 6 Continents

Strength to Invest Strategically

0

100

200

300

400 • Consistent growth and profitability

• Private, no outside investors, no debt

• Customers in 100+ countries

1978 2011

$383M

A Breakthrough Is …

Breakthrough (brāk’thrōō) noun

1. an act or instance of removing or surpassing an obstruction or restriction

2. any significant or sudden advance, development, achievement, or increase, as in scientific knowledge or diplomacy, that removes a barrier to progress

Breakthrough Applications

“A breakthrough application changes the way that the user does his work. It doesn’t just automate processes: it innovates and alters them, often radically. They can have such a dramatic effect that they change the way an entire organisation functions.”

Barriers to New Applications

Economic uncertainty keeps funding tight

Past failures make any new project risky

Resistance to change adds to project cost and time

Key Competitor: “Do Nothing”

Breakthrough Apps Are Different

Different Better

Attributes of Breakthrough Apps

1 Deliver Mass Personalisation

•Breakthrough Applications deliver whatever information the user requires, in whatever format is most appropriate, on whatever platform the user has at hand



2 Unlock All Data

•Breakthrough Applications access any type of data, from conventional structured records to content (text, images, …) and device data •Breakthrough Applications eliminate

data silos



2 Unlock All Data

3 Drive Informed Action

•Breakthrough Applications go beyond mere process automation to facilitate decision making and prompt actions to be taken

Keys to Breakthrough Applications

Caché

Ensemble

HealthShare

TrakCare

• Multi-dimensional database for complex structured and unstructured data

• Scalability to 10,000s of users to handle largest applications

• Reliability, availability, manageability to safely handle life & death systems

Caché @ MFS

• Creator of first mutual fund

• $250B in assets under management

Caché @ MFS

Decide Execute

• Designed to cope with increased volatility and stringent compliance checks

• Caché delivers real time performance for $ billions in trades

Compliance

Checks

• New algorithmic trading system for portfolio managers

Caché @ Schneider Electric

• €22B global energy and industrial technology company

• Using Caché for systems to design, monitor and manage industrial systems in real time

• Caché object technology delivers high performance for millions of objects, without relational overhead

Caché @ Kaiser / Epic

• World’s largest private sector electronic health record system

• Connects 8.6M people, 454 medical offices, 36 hospitals

• 36 of 66 HIMSS Stage 7 Hospitals

• 3.7M members use PHR, sending 850K secure emails per month to care providers

Caché @ Kaiser / Epic

65,000 Users

100 Terabytes

Wealth of Information


Caché

Ensemble

HealthShare

TrakCare

• Most powerful solution for interconnecting systems in healthcare and beyond

• Powerful technologies (workflow, event processing, BPM, …) for driving action in connected applications

• Complete SOA development and execution platform

Ensemble @ Baxa

• Fully integrated IV room workflow manager, addressing highest risks for medication errors

• Ensemble, used as application platform and integration technology

• Delivered as SaaS

Ensemble @ Baxa

• 16M doses processed

• 500K potential medication errors prevented

• 90 customers operational with no significant unscheduled downtime

Ensemble @ UC Davis

Award winning IDN and Medical School Serving Northern California

Ensemble @ UC Davis

Ensemble

DICOM RDSR

Dose Registry

• Implements California law that requires

•Radiation doses to be recorded in patient health records

•Overdoses to be reported to patients, treating doctors, and Public Health

• Supports research into radiation dosing

Ensemble @ CSC

• Trust Integration Engine

• Data centre messaging infrastructure supporting interfaces to Lorenzo and other solutions

• Configured for scalability and zero-downtime upgrades

Ensemble @ BT Health

• Integration Engine & Message Handling System

• Data centre messaging infrastructure supporting interfaces to Cerner, RiO, NHS Spine and other solutions

• Built-in ITK and Spine Mini Services capabilities.


Caché

Ensemble

HealthShare

TrakCare

• Platform for connected / coordinated care at local, regional, national level

• Healthcare-specific active analytics for driving care improvements for individual patients and populations

HealthShare in USA

Residents Physicians

Illinois 12M 34K

Missouri 6M 16K

New York 19M 65K

HealthShare in Denmark

Enables sharing of patient information by healthcare providers, government agencies, and citizens nationwide

Path to Improved Outcomes

Share

Capture

Understand

Act

Strategic healthcare

informatics platform

HealthShare

Strategic Healthcare Informatics

Platform

Customer Solutions

HealthShare

Pat

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Co

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Pro

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Dir

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Cli

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Man

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Serv

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Pro

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Foundation

Power and Flexibility to Address Toughest Connected Care Challenges

HIE Platform Leader

InterSystems HealthShare Rated Leader


Caché

Ensemble

HealthShare

TrakCare

• Holistic solution for clinical and administrative needs across continuum of care: hospital, mental health, clinic, lab, community, …

• Incredibly adaptable to global healthcare practices

• Web-based, for lowest-cost delivery

Gartner Magic Quadrant

Global Enterprise EHR

“ Of all the global enterprise EHR products developed outside the U.S., TrakCare is the more mature.”

TrakCare @ United Family Healthcare

• International standard healthcare organisation in China

• Serving Chinese and expatriate patients in Beijing, Guangzhou, Shanghai, Tianjin

TrakCare @ Hospital Militar, Chile

• New hospital with redesigned processes and workflows

• TrakCare used in every clinical process across the organisation: outpatient, inpatient, surgery, emergency, …

• Tightly integrated ERP will optimise stock management

TrakCare @ NHLS

• National Health Laboratory System provides complete lab / pathology services for 42 million people in South Africa

• Centralised system for 5700+ staff in 228 labs

TrakCare @ Saint Quentin

• 976 bed hospital in north east France

• Hospital-wide clinical solution implemented in conjunction with Clinicom PAS


Caché

Ensemble

HealthShare

TrakCare

4 Products, 1 Goal

Empowering You To Deliver

Breakthroughs


DeepSee

iKnow

Caché

Ensemble

HealthShare

TrakCare

Breakthrough Technologies


• Delivers direct analytic access to transactional data

• Enhances the value of existing systems

Real Time Data

Access

Drive Informed

Action

DeepSee

DeepSee

• Embeddable, to provide access in context at the point of action

• With iKnow, enables quantitative and qualitative analytics

• Connectable, to drive insight to the point of action

Caché @ vision4health

One of Europe’s leading suppliers of laboratory and diagnostic software

solutions

DeepSee @ vision4health

Intuitive Analysis For Users At Every Level

• Embedded dashboards for end users

• Real-time process control for lab operations

• Extensive capabilities for power users


grounds

Relation

Volcanic ash

Concept

presidential plane

Concept

• Focused on unlocking the information in unstructured data

• Enables sophisticated display, navigation, matching, …

iKnow

iKnow @ Customer Support

Problem: How to assign support questions to “best” person for quick and accurate response?

? ? ?

Typical Approach

• Expensive to maintain skills DB

• May not be effective at routing questions to best responder

? ? ?

Tag with Keywords

Match with Skills DB

Skills

Support Database

iKnow Approach

• No need to create ontology or skills database in advance

• Can incorporate past performance (e.g. speed to answer, satisfaction rating) into routing decision

• System gets smarter over time

? ? ?

Match via Similarity to Prior Questions

Support Database

iKnow Is …

Uses in healthcare, media, legal, real estate, contact centers …

Domain- Independent

Content routing, discrete data extraction, tone analysis ...

Multi- Purpose

English, Spanish, French, Portuguese, German, Dutch …

Multi- Lingual

No need for upfront knowledge, dictionaries, expert input ...

Pro- Active

Advanced Technology Built-In

TrakCare

DeepSee

iKnow

HealthShare Enterprise

DeepSee

iKnow

Caché Enterprise

DeepSee

iKnow

Ensemble Enterprise

DeepSee

iKnow

A Creative Technology Partner

With a Passion

For Excellence

And Customer Success

InterSystems Is

UK Symposium 2012

UK Symposium 2012

Breakthrough Applications and BIG DATA


1 Deliver Mass Personalization

•Breakthrough Applications deliver what you need, when, where and how you need it • “Information nuggets” at the point of action

• Increasingly, drive the action itself



2 Unlock All Data

•Breakthrough Applications unlock the other 95% of data

Access any type of data, from “field data” (row/column numbers) to unstructured data (text, images, …) and increasingly machine-to-machine data



2 Unlock All Data

3 Drive Informed Action

•Breakthrough Applications go beyond “business as usual” automation to optimizing the business and driving the right actions

The Big Data trend – Three V’s

1 Volume

•Terabytes -> Petabytes -> Exabytes • Not just the scale – also rate of change

• Scaling storage while maintaining (or improving) access rates


1 Volume

2 Velocity

• Increasing rate of data generation • High Volume, Low Latency

• Sensor data from devices

• Streaming inputs

• Not just absorption, but real-time analysis


1 Volume

2 Velocity

3 Variety

•Proliferation of data types • Increasingly data is unstructured or

complex

Volume - Kaiser / Epic

• World’s largest private sector electronic health record system

• Connects 8.6M people, 454 medical offices, 36 hospitals

• 36 of 66 HIMSS Stage 7 Hospitals

• 3.7M members use PHR, sending 850K secure emails per month to care providers 65,000 Users

100 Terabytes

Growing > 30% p.a.

Velocity – Financial Services

•Global Equity Trading Platform

• Handles 12% of global equities trades, #3 after NYSE and NASDAQ

• Increased throughput and capacity 10X

• Foot print and cost reduced 50%

Velocity – Utility Market

Wind FarmCenterGrid Control

AdvancedMeter

ManagementBillions ofMessages

Millions ofMeters

TimeSeries

Processor

Extending boundaries forperformance, scalability & reliability

Velocity - European Space Agency

• Goal: Make the largest, most precise 3-D map

of our Galaxy

• Monitor 1,000,000,000 stars over 5 years,

precisely charting position,

movement, and brightness

• Expected to discover

hundreds of thousands

of new celestial objects

Gaia

1,000,000,000 objects

X 100 observations per object

X 600 bytes per observation

60,000,000,000,000 (60TB)

Challenge: Capture data for 1 billion celestial

objects

Variety – using all the data

• Decisions based on structured data:

• “Buy any book categorized “fiction” in this month’s best-selling top 10, costing less than €20”

• Decisions based on all the data:

• “Buy the book categorized “fiction” in this month’s best-selling top 10, costing less than €20, that is most different from the books I already own.”

iKnow

Variety - PCS

• Embedding iKnow in many business processes

• Content-based routing of incoming news

• Geo-tagging news for targeted distribution

• Suggests related articles while editor types

• Automatic article re-fitting

• Targeted advertising

Variety - Immobilien Scout 24

Largest German website for real estate transactions, with 7M unique visitors per month

Immobilien Scout 24

* 40% Free Text

Existing Real Estate

Listings*

Enhanced Listings

iKnow

• Year of construction

• Type of heating • Property area

Aim: Enhance search using facts not included in structured listings

Results Hit Rate: 85 – 90% Error Rate: 1 – 2%

Variety –Conversation Analysis

• Goal: National Police want to objectify interpretation of tone & trend analysis in extremist communication

• Original proposed approach:

• Build dictionary of aggressive terms

• Count dictionary matching results over time

• iKnow breakthrough:

• Derive semantically dominant terms first and assert their tone & trends afterwards

• Result is similar but safe against biased dictionaries

The Active Analytics Breakthrough

DeepSee

• Delivers direct analytic access to transactional data

• Enhances the value of existing systems

Advanced Real-time

Data Access

Drive Optimized

Actions

The breakthrough is in the data more so than the tool

Cache, Ensemble, HealthShare

Active Analytics in Action

• Embeddable, to provide access in context at the point of action

• With iKnow, enables quantitative and qualitative analytics

• Connectable, to drive insight to the point of action

Core Technology Roadmap

2007.1 Released June 2007

2008.1 Released March 2008

2008.2 Released October 2008

2009.1 Released July 2009

2010.1 Released February 2010

2010.2 Released October 2010

2011.1 Released July 2011

2012.1 Released February 2012

2012.2 Released September 2012

2012.2 – Unstructured Data in Analytics

• Focus of integration:

• Simplicity of modeling

• Performance

• Ability to handle complex data

• Thin client

Transparently embeds

text analysis in BI

Other 2012.2 improvements

• iKnow Linguistic improvements • Semantic Dominance

• Proximity

• Equivalence

• Overlap

• Graphical Report Writer

• Node.JS support

• .NET Globals API

Rapid Application Development


• Regular Expressions

• Unlimited Local Arrays

• HTML5 emitted by default in ZEN applications

Rapid Application Development


• Matching and Single Insert performance in iKnow

• Exploit chip support for AES Encryption

Performance and Scalability


• Eliminate need for System Restart of many configuration changes

• Faster Time to Recovery on System Restart

• Improved Database Operations Management

• Improved collision reporting

• Tuning for application scalability

Reliability, Availability & Manageability


• Public Key Infrastructure

• Caché can serve as CA Client or CA Server

• SSL support for DotNet Gateway

Security

UK Symposium 2012

Breakthrough Applications and BIG DATA

Date post:	24-Jun-2015
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