INTERVIEWINGINTERVIEWING

PURPOSE OF ANPURPOSE OF ANINTERVIEWINTERVIEW

1.1. TO GIVE THE EMPLOYER THE TO GIVE THE EMPLOYER THE OPPORTUNITY TO GET TO KNOW OPPORTUNITY TO GET TO KNOW YOU……… ANDYOU……… AND

2.2. TO GIVE YOU THE OPPORTUNITY TO TO GIVE YOU THE OPPORTUNITY TO GET TO KNOW THE EMPLOYERGET TO KNOW THE EMPLOYER

TYPES OF INTERVIEWSTYPES OF INTERVIEWS1.1. One to oneOne to one: One interviewer interviews an : One interviewer interviews an

applicant.applicant.

2.2. PanelPanel: Several interviewers interview an : Several interviewers interview an applicantapplicant

3.3. StressStress: An interviewer deliberately puts : An interviewer deliberately puts the applicant under stress to determine the the applicant under stress to determine the applicant’s ability to handle the pressure.applicant’s ability to handle the pressure.

4.4. SituationalSituational: situations are set up which : situations are set up which simulate common problems you may simulate common problems you may encounter on the job.encounter on the job.

5.5. GroupGroup: Several applicants are interviewed : Several applicants are interviewed by two or more company representatives by two or more company representatives at the same time.at the same time.

6.6. ScreeningScreening: an initial interview not : an initial interview not intended to result in a job offer, but simply intended to result in a job offer, but simply to refer potential applicants to a more in-to refer potential applicants to a more in-depth interview. (the first interview)depth interview. (the first interview)

7.7. StructuredStructured: the interviewer explores : the interviewer explores certain predetermined areas using certain predetermined areas using questions, which have been written in questions, which have been written in advanced. (Most traditional and common advanced. (Most traditional and common type of interview.)type of interview.)

8.8. Follow-UpFollow-Up: A more in-depth interview, : A more in-depth interview, often conducted at the job site or company often conducted at the job site or company headquarters.headquarters.

GROOMINGGROOMING

THE FIRST FEW MOMENTS THE FIRST FEW MOMENTS OF THE INTERVIEW SET OF THE INTERVIEW SET

THE TONE FOR THE INTIRE THE TONE FOR THE INTIRE EXPERIENCE. THEREFORE, EXPERIENCE. THEREFORE, IT IS CRUCIAL TO SET THE IT IS CRUCIAL TO SET THE STAGE IN A FAVORABLE STAGE IN A FAVORABLE

WAY!WAY!

BODY ODOR: Going to an interview is one of the BODY ODOR: Going to an interview is one of the most stressful moments in a person’s life. most stressful moments in a person’s life.

Therefore, make sure you take a shower, use Therefore, make sure you take a shower, use deodorant, and mouthwash. deodorant, and mouthwash.

FOR MENFOR MEN Beards and mustaches Beards and mustaches

are often frowned are often frowned upon. if you have upon. if you have them ….trim & short.them ….trim & short.

Make sure you are Make sure you are clean shaved.clean shaved.

FOR WOMENFOR WOMEN Hair not hanging in Hair not hanging in

your face.your face. Make up conservativeMake up conservative Keep all jewelry to a Keep all jewelry to a

minimum.minimum. Finger nails clean, Finger nails clean,

trimmed and neat. trimmed and neat. Nail polish light-pink Nail polish light-pink or clearor clear

CLOTHINGCLOTHING

The way you present yourself in an The way you present yourself in an interview reflects the way you will interview reflects the way you will handle your work. If you arrive handle your work. If you arrive sloppy, the employer will assume sloppy, the employer will assume that your work will be sloppy.that your work will be sloppy.

Remember you are striving for a Remember you are striving for a great first impression!great first impression!

The best rule to follow is to be The best rule to follow is to be conservativeconservative

Before the InterviewBefore the Interview Make sure you have an understanding about the goal, Make sure you have an understanding about the goal,

purpose, and vision of the organizationpurpose, and vision of the organization Make sure you have written the correct day time and Make sure you have written the correct day time and

address of the interview.address of the interview. If you are unfamiliar with the area, drive to the organization If you are unfamiliar with the area, drive to the organization

a day before the interview so that you don’t get lost or a day before the interview so that you don’t get lost or arrive late.arrive late.

If the organization is large, make sure you know exactly If the organization is large, make sure you know exactly which building or floor that you are suppose to go to for which building or floor that you are suppose to go to for your interview.your interview.

Make sure you know what to bring. Always bring a pen, Make sure you know what to bring. Always bring a pen, pencil, copy of your resume and any other documents that pencil, copy of your resume and any other documents that attest to your qualifications.attest to your qualifications.

A briefcase or professional binder is important so that you A briefcase or professional binder is important so that you may carry all your information neatly.may carry all your information neatly.

Do not arrive on time to your interview, but approximately Do not arrive on time to your interview, but approximately 10 minutes early. If you do arrive more than 10 minutes 10 minutes early. If you do arrive more than 10 minutes early, wait in your car. Employers can became annoyed if early, wait in your car. Employers can became annoyed if they find you waiting in their lobby for 20 or 30 minutes!they find you waiting in their lobby for 20 or 30 minutes!

DO YOUR HOMEWORK!DO YOUR HOMEWORK!

Research the organization that will be Research the organization that will be interviewing you for a job. This will show interviewing you for a job. This will show your initiative and motivation to obtain the your initiative and motivation to obtain the position. This can now be done quite easily position. This can now be done quite easily with the internet.with the internet.

DURING THE INTERVIEWDURING THE INTERVIEW

First impressions First impressions are lasting! That are lasting! That first impression will first impression will be formed within be formed within the first five the first five minutes of the minutes of the interview.interview.

Remember, the Remember, the interview is a dress interview is a dress rehearsal to see if rehearsal to see if you fit on the you fit on the company stage!company stage!

BODY LANGUAGE –IT’S WHAT YOU DO NOT SAYBODY LANGUAGE –IT’S WHAT YOU DO NOT SAYCommunication experts tell us that about 70% of what we communicate is Communication experts tell us that about 70% of what we communicate is

donedone non-verbally non-verbally

HONESTYHONESTY ACCEPTANCEACCEPTANCE SELF-CONTROLSELF-CONTROL NERVOUSNERVOUS

CONFIDENCECONFIDENCE

DOMINANCEDOMINANCE

Standing or sitting on a higher Standing or sitting on a higher level, feet on desk, leaning level, feet on desk, leaning back in chair with hands back in chair with hands behind head, arms around behind head, arms around another’s shoulders, placing another’s shoulders, placing personal possessions on personal possessions on another's desk, chair, ect..another's desk, chair, ect..

Hands to chest, hands spread Hands to chest, hands spread palms out palms out

Nodding head, touching, Nodding head, touching, moving closermoving closer

Clenched hands, locked Clenched hands, locked ankles, holding arm rests, ankles, holding arm rests, holding arms behind backholding arms behind back

Fidgeting, clearing throat or Fidgeting, clearing throat or voice pitch change, smoking, voice pitch change, smoking, biting nails, shaking, biting nails, shaking, perpiration, blinking, fiddlingperpiration, blinking, fiddling

Erect posture, frequent eye Erect posture, frequent eye contact, steepling hands, chin contact, steepling hands, chin forward, deeper voice tone, forward, deeper voice tone, smilesmile

Body LanguageBody Language

During the interview, you want to make sure that you appear confident with high self-esteem:

•Smile and firmly shake the employers hand, if offered.

•Maintain good direct eye contact.

•Learn slightly forward with good posture.

•Keep both feet together on the ground.

•Hands should be gently folded in your lap, although it is all right to use them to express yourself-but do not overdo it

•Keep enthusiasm in your voice changing the tone and pitch frequently.

•Use nods or exclamations to reinforce attentiveness.

•Listen carefully to the questions asked before responding .

•Make sure you have good posture and you are not slouching or slumping in the chair.

•Most importantly, keep a positive attitude, your inner thoughts will be reflected through your actions and body language.

Let the interviewer take control. Let the interviewer take control. People who are anxious will try to People who are anxious will try to reduce their own anxiety by trying to reduce their own anxiety by trying to anticipate the needs of the anticipate the needs of the interviewer. In other works, let the interviewer. In other works, let the employer extend his/her hand out employer extend his/her hand out first if he wants to handshake. Don’t first if he wants to handshake. Don’t sit until he/she offers you a chair sit until he/she offers you a chair until after he/she sits down.until after he/she sits down.

Show your confidence by trusting the Show your confidence by trusting the interviewer to do his or her job.interviewer to do his or her job.

TIPS TO REMEMBER!TIPS TO REMEMBER!1.1. Do not just answer Do not just answer

“yes” or “no” elaborate “yes” or “no” elaborate your answersyour answers

2.2. Give specific examplesGive specific examples3.3. Use a warm, Use a warm,

conversational toneconversational tone4.4. Use plenty of eye Use plenty of eye

contact.contact.5.5. Ask for clarification, is Ask for clarification, is

neededneeded6.6. Leave promptly when Leave promptly when

the interview is the interview is completedcompleted

7.7. Remain positive!Remain positive!

1.1. Do not hesitate to take Do not hesitate to take your time-answering too your time-answering too fast is often a mistake.fast is often a mistake.

2.2. Limit your answers to Limit your answers to approximately 1-2 approximately 1-2 minutesminutes

3.3. Do not smoke a Do not smoke a cigarette prior to your cigarette prior to your interview interview

4.4. Do not chew gum during Do not chew gum during your interviewyour interview

5.5. Do not discuss personal Do not discuss personal issues!issues!

6.6. Do not use slang termsDo not use slang terms7.7. Do not boast or begDo not boast or beg

SAMPLE INTERVIEW SAMPLE INTERVIEW QUESTIONSQUESTIONS

1.1. Tell me about yourselfTell me about yourself2.2. Did you have any trouble finding us?Did you have any trouble finding us?3.3. Why should we hire your?Why should we hire your?4.4. What did you like/dislike most about your previous What did you like/dislike most about your previous

boss/supervisor?boss/supervisor?5.5. What do you know about our company?What do you know about our company?6.6. Why do you want to work here?Why do you want to work here?7.7. What are your short-range/long-range goals?What are your short-range/long-range goals?8.8. Why are you changing jobs?Why are you changing jobs?9.9. What do you look for in an ideal job?What do you look for in an ideal job?10.10. Are you looking for a permanent or temporary job?Are you looking for a permanent or temporary job?11.11. What two or there things are most important to you in your What two or there things are most important to you in your

job?job?12.12. Are you self-motivated? Organized?Are you self-motivated? Organized?13.13. How do you work in a group?How do you work in a group?14.14. What salary do you expect?What salary do you expect?15.15. What dis you earn on previous jobs?What dis you earn on previous jobs?

QUESTIONS TO ASK THE QUESTIONS TO ASK THE INTERVIEWER!INTERVIEWER!

Describe a typical work/weekDescribe a typical work/week Is this a new opening?Is this a new opening? What are you looking for in the ideal condadate What are you looking for in the ideal condadate

for this position?for this position? Is there anything further I can tell you about Is there anything further I can tell you about

myself?myself? When will you finish interviewing for this position?When will you finish interviewing for this position? What is the next step in the interview process?What is the next step in the interview process? When may I check back with you?When may I check back with you? Are there any other positions available?Are there any other positions available? TELL THEM THAT YOU WANT THE JOB!!!!!!!TELL THEM THAT YOU WANT THE JOB!!!!!!!

AFTER THE INTERVIEWAFTER THE INTERVIEW

Do not forget to thank the interviewer for Do not forget to thank the interviewer for taking the time to speak with you about the taking the time to speak with you about the job opening.job opening.

Immediately after the interview, write down Immediately after the interview, write down what you discussed, why you are good for what you discussed, why you are good for this job, and any possible objections.this job, and any possible objections.

Within 24 hours, send a tank you card Within 24 hours, send a tank you card reiterating your interest in the job and in reiterating your interest in the job and in the company. the company.

A simple thank you can make all the A simple thank you can make all the difference!difference!

Thank you letter after the Thank you letter after the interviewinterview

DateDateMr. John Joe cpmMr. John Joe cpmABC property management companyABC property management company123 abc rd123 abc rdVista, ca. 92222Vista, ca. 92222

Dear Mr. John JoeDear Mr. John Joe

I appreciate the time you took from your busy schedule to interview me. I would be love to I appreciate the time you took from your busy schedule to interview me. I would be love to work for your prestigious management company.work for your prestigious management company.

It is very apparent that the focus of your office is leasing to qualify residents. I am anxious It is very apparent that the focus of your office is leasing to qualify residents. I am anxious to uphold the same quality of workto uphold the same quality of work

I am most interested din running an office within efficient and friendly staff such as yours. I am most interested din running an office within efficient and friendly staff such as yours. I believe that my strong personal skills would contribute to a pleasant work I believe that my strong personal skills would contribute to a pleasant work environment.environment.

Thank you gain for your time.Thank you gain for your time.

SincerelySincerely