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Developing A
Global Vision
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Globalization
Global marketers often faceunique problems in theexternal environmentcompared to domesticmarketers.
Dierent cultural valuesand ideas, for example can
present unique challenges.
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Globalization
arket buildings of all kindsincluding !ranian "rms #hosedetergent bears the name
$%arf& 'means $sno#& in(ersia) is struggling for thesame goal along the old silk
*oad to +hina building abrand name in *ussia until-- #ere domains of the
/oviet 0nion.
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Globalization
1ed b2 +oke, (epsi, (rocter 3Gamble, +olgate, etc. these "rmsbrave bureaucracies and novice
consumers to gain in a region#here huge oil and gas reservesare fueling a rapid gro#ing
consumer market.
(epsi had a hard time struggle toshake o the stigma of having
been the main cola of the old
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4he #ord $Global” has assumed a ne#meaning, referring to a boundless mobilit2and competition in social, business and
intellectual #orld) arenas.
“Global Marketing” 'marketing to targetmarkets throughout the #orld) has become an
imperative for businesses.
anagers must develop a global vision notonl2 to recognize and react to internationalmarketing opportunities but also to remaincompetitive at home
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In summary, “Global Vision” –means recognizing andreacting to internationalmarketing opportunities ,
being aware of threats fromforeign competitors in allmarkets, and eectively using
international distribution
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!mportance of Global arketing
!n the 0./. man2 countries depend more on
international commerce than for example the5uropean unions.
0/ exports about a "fth of its industrialproduction and a third of its farm products.
6ne of ever2 -7 8obs in the 0./. is directl2 orindirectl2 supported b2 exports.
0./. businesses exports over 9:;; billion ingoods to foreign countries ever2 2ear.
0./. also is the #orldce machiner2 and computers,automobiles, aircraft and electrical and
industrial machiner2 make up almost half of
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A company that is heavily engaged in internationaltrade, beyond exporting and importing is call a“multinational corporation” - (MNC)
ultinational corporation move resources, goods,
services and skills across national boundarieswithout regard to the country in which thehead!uarters is locate.
"ome of these #rms can be seen as follows$
Multinational Firms
%"A and the &uropean %nionhas a large number of #rmsthat are global marketers
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- General otors 0/ -C,-CE 7;,;;;
= Ford otors 0/ -:,7=C 7,=
itsui Hapan -E=,7 E;,;;;
E itsubishi Hapan -=,== 7,;;;
: *o2al Dutch '/hell) %ritain -=,-E- -;:,;;;
7 !tochu Hapan -=7,7- 7,7C:
C 5xxon 0/ -==,=C ;,;;;
Ial?art /tores 0/ --,= =:,;;;
arubeni Hapan ---,-=- 7E,;;;
-; /umitomo Hapan -;=,: =,:;;
014!@A4!6@A1 +6*(6*A4!6@/ ? '-)
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014!@A4!6@A1 ADVA@4AG5
1arge multinationals have severaladvantages over other companies.4hese "rms can overcome tradeproblems.
5xample-) 4ai#an and /outh oreans have long had an
embargo ! against Hapanese cars forpolitical reasons J 2et Konda 0/A a
Hapanese o#ned compan2 based in 0/sends their products to 4ai#an and orea.
=) %A/F, a ma8or drug and chemicalmanufacturer its product is al#a2s
challenged b2 the environmentalist in itshome based. /o %A/F moved its cancer and
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Global arketing /tandardization
“This means that production o uniorm products that can be sold the same!a" all o#er the !orld$”
4his presumes that the marketsthroughout the #orld are becomingmore alike.
0niform production should enablecompanies to lo#er production andmarketing costs and increase pro"t.
Ko#ever, research indicates that
superior sales pro"ts do not
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Global arketing /tandardization
%&le') Macdonalds changes its salad
dressings or French tastes and sellsbeers and mineral !ater
) Macdo does not sell bee burger inndia because o its religious beliesbut #eggie hamburgers
*) Coke+s sprite has a di,erentormulation in apan$
.) Colgate toothpaste is marketed thesame !a" globall"/ although its
ad#anced Gum 0rotection Formula is
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%2T%3N45 %NV36NM%NTF4CNG G56745 M438%T%39
'()ulture
*(&conomic+echnological-evelopment
(/olitical "tructure
0(-emographic /ro#le1(2atural 3esources
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'( )ulture – )entral to any society is the commonset of values share by its citizens thatdetermine what is socially acceptable.
hese values and roles have a tremendouseect on people4s preferences and thus onmarketers4 options.
&xample$NC4 8ola a fruity greenish5yellow carbonated
drink is the largest selling soft drink in /eru. he drink has become a symbol of nationalpride and heritage. he drink contains onlyfruits indigenous to that country.
/eople states that they drink 6Inca 7ola8 because it6 8
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=) 1evel of 5conomicL4echnologicalDevelopment
!n general, complex and sophisticatedindustries are found in developed
countries. Kigher average famil2incomes are common in the moredeveloped countries.
1arger incomes mean greaterpurchase po#er and demand notonl2 for consumer goods andservices but also for the machiner2
and #orkers required to produce
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The Case o 7ig Mac+60@4*!5/ (*!+5
0./.A. 9=.E=
%ei8ing? 'cheapest) 9-.-7
Geneva ? 'most
expensive)
9E.;=
Denmark 9.:
ala2sia 9-.::
To appreciate the marketing opportunities letus e&amine the : stages o economic ;technological de#elopment < traditionalsociet"/ pre-industrial societ"/ take-o,
econom"/ industriali=ed societ" and ull"industriali=ed societ $
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: stages o %conomic ;Technological>e#elopment
a) 4raditional societ2,
b)(re?industrial societ2c) 4ake?o econom2
d) !ndustrialized societ2e) Full2 industrialized
societ2.
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: stages o %conomic ; Technological>e#elopment
a) Traditional societ" ? +ountries in thetraditional stage are the earliest phaseof development. “Traditional 9ociet"” is largel"agricultural/ !ith a social structure ?#alue s"stem that pro#ide littleopportunit" or up!ard mobilit"”$
4o introduce units of technolog2 is
probabl2 a #asted eort.5xample.!n Ghana, for instance, a toll#a2 -7 miles
long and 7 lanes #ide, intended to
modernized distribution, does notconnect to an2 cit2 or village or other
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: stages o %conomic ; Technological>e#elopment
b) 0re-ndustrial societ" ? involves economicand social change and the emergence ofa middle class #ith an entrepreneurialspirit.
5ective marketing in these countries isver2 di>cult because the2 lack themodern distribution and communications2stem.
5xamplea) adagascar and 0ganda are in this
stage
b) (eru J did not establish a televisionnet#ork until -C:
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: stages o %conomic ; Technological>e#elopment
c) Take-6, %conom" ? !t is a period oftransition from developing to developednation. @e# industries arise and agenerall2 health2 social and politicalclimate emerges
5xamplea) en2a although not politicall2 inclined,
oil exploration is increasing and is set tobecome the #orld
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: stages o %conomic ; Technological>e#elopment
d) ndustriali=ing 9ociet" ? !t is in thisperiod that technolog2 spreads fromseveral sectors of the econom2 andpo#ered the takeo to the rest of thenation. +ountries begin to producecapital and durable consumer goods. !tfoster economic gro#th as a result largemiddle class begins to emerge and thereis a demand for luxur2 and services
goods.
5xamplea) +hina J fastest gro#ing econom2 in the
#orld '-;M per 2ear)
b) (hilippines, Vietnam, ala2sia and
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: stages o %conomic ; Technological>e#elopment
e) Full" ndustriali=ed 9ociet" ?!n this stage, the2 areexporters of manufactured
goods, man2 of #hich arebased on technolog2 J likeautomobile, computers,airplanes, oil explorationequipment andtelecommunicationequipments.
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) (olitical /tructure JGovernment policiesrun the countr2 from no private o#nershipand minimal individual freedom to littlecentral government and maximumpersonal freedom.
an2 countries are changing from a centrall" planned econom2 to a market orientedone like Kungar2 and (oland.
an2 of the reforms have increased foreigntrade and investment. 5xample in (oland,foreigners are no# allo#ed to invest in allareas of industr2, including agriculture,manufacturing and trade.
ore than : ;;; *ussian mana ers are
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E) 1egal +onsiderations ?an2 legal structures aredesigned to either
encourage or limit trade,like
'a) 4ari 'b) Nuotas'c) %o2cotts'd) 5xchange +ontrole arketin Grou in
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E) 1egal +onsiderations ? an2 legalstructures are designed to eitherencourage or limit trade, like
'a)4ari J tax levied on the goods entering a
countr2. For example trucks imported intothe 0/ faces a =:M tari. 4hese taristend to decrease barrier to trade butoften are replaced b2 quotas, bo2cotts
and other restrictions.'b) Nuotas J 1imit on the amount of a speci"cproduct that can enter a countr2. 0/A hasstrict quotas for imported textiles, sugarand man2 dair2 products. 4his #as set as
a means of protection from foreign
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O'c) %o2cott J 5xclusions of all products fromcertain countries or companies.Government use bo2cotts to exclude "rmsfrom countries #ith #hom the2 have apolitical dispute.
5xample
/everal Arab countries bo2cotted +oca?+ola because it maintained distributions
in !srael.
'd) 5xchange +ontrol J !t is a la# compellinga compan2 earning foreign exchange fromits exports to sell it to a control agenc2. A
compan2 #ho #ishes to bu2 goods abroad
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'e)arket Groupings J Also commonl2kno#n as 4rade Alliances. 4hisoccurs #hen several countries agreeto #ork together to form a common
trade area that enhances tradeopportunities.
5xamples
-) 55+ J 5uropean 5conomic +ommunit2
=) A/5A@ J Association of /outh 5astAsian
@ations) @AF4A J @orth American Free 4rade
AgreementJ
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'f)4rade Agreements J Areorganizations, #hich intends tolo#er trade barriers #orld#ide. 4he$0rugua2 *ound & of trade
negotiation, created the Iorld4rade 6rganization 'I46) adoptedin -E, signed b2 --C nations inarrakesh, orocco.
For the "rst time, there is anagreement covering services,
intellectual propert2 rights and
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:) @atural *esources J 4his is the "nal factorin the external environment that hasbecome more evident in the past decadeis the shortage of natural resources.
) (etroleum shortages have created hugeamount of #ealth for oil producingcountries, such as @or#a2, /audi Arabia,!ndonesia, exico and Venezuela.
) Iarm climate and lack of #ater meansthat man2 African countries #ill remainimporters of foodstus.
) 0/ rel2 heavil2 on Africa for precious
metals
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: ethods of entering the globalmarket place Jin order of risks
*isk
*eturn1o#*iskL
1o#return
5xport
1icensing
+ontract
anuf acturin
g
HointVentur
e
Direct!nvestment
Kigh *iskLKighreturn
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: Methods o entering the globalmarket place
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: Methods o entering the globalmarket place
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: Methods o entering the globalmarket place
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: Methods o entering the globalmarket place
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: Methods o entering the globalmarket place
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Global arketing ix
4o succeed, "rm seeking to enter foreigntrade must adhere to the principles of
marketing mix. !nformation gathered onforeign markets through research is thebasis for the . 0+s o marketing (product/ place (distribution)/ promotion and price$)$ 4he follo#ing marketing mix canbe developed for a global target market
0roduct ? 0romotion? 6ne (roduct one message? (roduct !nvention? essage Adaptation? (roduct Adaptation? (ricing? Dumping
? +ountertrade
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Global arketing ix
0roduct ? 0romotion
? 6ne (roduct one message marketJone
important decision is #hether toalter the
product or the promotion for theglobal
marketplace. 6ther options areto radicall2
change the product or to ad8usteither the
promotional message.
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Global arketing ix
6ne 0roduct/ 6ne Message
? 4he strateg2 for global marketing standardization is developing a
singleproduct for all markets and
promoting itthe same #a2 all over the #orld.
5xample
- (rocter 3 Gamble uses the sameproduct and promotional themes forKead 3 /houlders in +hina as it
does in the 0./.
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Global arketing ix
0roduct n#ention
? (roduct invention can be taken tomean
either creating a ne# productfor a market
or drasticall2 change an existingproduct.
5xample
? Hapanese market, @abisco had toremove the cream "lling from its6reo because Hapanese childrenthough the2 #ere too s#eet.
-Frito 1a2
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Global arketing ix
Message 4daptation
? 4he concept here is to maintainthe same
basic product but alter thepromotional
strateg2.
%&le- Karle2 Davison ads reads $one stead2
constant in an increasingl2 scre#ed?up#orld& #ould not appeal to Hapanese. 4he Hapanese ads combine American imageshas been eective.
-
American riders passing a geisha in a
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Global arketing ix
0roduct 4daptation
? 4he idea is to slightl2 alter a basicproduct to meet local conditions.
%&les@
? Hapanese house#ives could not "tAmerican?size Ho2 dish soap on theirshelves J (rocter 3 the bottle to acompan2 c2linder that took less
space.? 4he brand “8iddi!inks” is a #ord for
%ritish babies J in the 0./. the name#as changed to “7ink"” because of
positive parental reactions in a
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Global arketing ix
0ricing
? 6nce marketing managers havedetermined
a global product andpromotional strateg2,
the2 can select on pricing.
5xporters most not onl2 cover theircosts on production, insurance,
transportation, taxes, taris as#ell as #hat customers are #illingto spend on particular product.
/ometimes products are simpli"ed inorder to lo#er the rice.
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Global arketing ix
>umping
? is considered the sale of anexported
product at a price lo#er than thatcharge
for the same or like product in$home&
market of the exporter.
>umping ma" occur as a result o e&porterbusiness strateg"Aa) 4r2 to increase an overseas market shareb) 4emporar2 distribute product in overseas
market to oset slack demand in homemarket
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Global arketing ix
Countertrade
? is a form of trade in #hich all orpart of the
pa2ment for goods or services isin the form
of other goods or services.
!t is a form of %arter 's#apping goodsfor goods).
%&le@- (epsi+o sends (epsi s2rup to *ussian
bottling plants in pa2ment gets/tolichna2a vodka, #hich is then marketed
in the #est.- ?
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Global arketing ix
>istribution
? /olving promotional, price andproduct
problems does not guaranteeglobal
marketing success. 4he productstill has to
get adequate distribution.
%&le@? 5uropeans don
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A//!G@5@4
'5xplain more of the follo#ing) J
minimum ?: sentences each
-) %u2er for export=) Global Vision
) 5xportingE) Global vision:) eiretsu7) aastricht 4reat2
C) ercosur) (re?!ndustrial societ2) 5ntrepreneurial insights-;) ultinational +orporations