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Intro to Olark - Alley NYC Happy Hour Showcase (2.4.15)

Date post: 08-Aug-2015
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Happy Customers, Now. Featuring: Olark @Olark #OlarkLiveC hat Presented by: Karl Pawlewicz Voice of Olark @karlpawlewicz
Transcript

Happy Customers, Now.Featuring:

Olark@Olark#OlarkLiveChat

Presented by:

Karl PawlewiczVoice of Olark@karlpawlewicz

2009

2009

2015

2015

2009 2015

Employees: 4 (founders)Locations: Palo AltoYC AlumBootstrapped

Employees: 32 Locations: Ann Arbor, Austin, Brazil, Charlotte, Denver, Detroit, Montana, New Orleans, NYC, Phoenix, Portland, San Diego, San Francisco, UK, Toronto

Bootstrapped

Help Customers

Help Your Team

Why live chat?

Great Service = Sales

Why?

Cause be awesome,that's why.

The Grand Filter of

Customer Service

CustomersProduct

&EngineeringTickets

SpecsGraphs

ChatEmailPhone

Eliminate filters

Email formChat

(multiple ops)

It scales with you

Chat(one

person)

Spreadsheet

Helpdesk(Desk.com)

CRM (Salesforce)

Get Everyone Involveda.k.a All Hands Support

At ZenPayroll, our entire team spends at least one day each month talking with customers“

”-Tomer London, Co-Founder ZenPayroll

Karl PawlewiczVoice of [email protected]@karlpawlewicz

Olarkwww.olark.comolark.com/pricing@Olark


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