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Intro to Social Media for Business 2014: Class 1

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Introduction to Social Media for Business
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Page 1: Intro to Social Media for Business 2014: Class 1

Introduction toSocial Media for

Business

Page 2: Intro to Social Media for Business 2014: Class 1

Expectations

Share

Listen

Fail

Page 3: Intro to Social Media for Business 2014: Class 1

Who Are You?

Page 4: Intro to Social Media for Business 2014: Class 1

Write down 3 things you

want to do or learn

Page 5: Intro to Social Media for Business 2014: Class 1

Can’t cover it all

REALITY

Page 6: Intro to Social Media for Business 2014: Class 1

Primary Goals

1. Understand basic social media theory and principles

2. Understand basic use of social media for business in the major platforms. (FB, TW, LN)

3. Provide examples about how social media can build relationships & business

Page 7: Intro to Social Media for Business 2014: Class 1

Course Outcomes1. Social Media Theory: How It Works

2. Facebook & Instagram for Business

3. Twitter & Vine For Business

4. LinkedIn & Google+ For Business & Role of SM in SEO

5. Social Video & Managing Online Risk

Page 8: Intro to Social Media for Business 2014: Class 1

Calgary or in social media #YYC

Page 9: Intro to Social Media for Business 2014: Class 1

HOW DO YOUSTAND OUT & GROW?

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Page 11: Intro to Social Media for Business 2014: Class 1

What is Social Media?

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What is Social Media?

Social

Objects

Social

Networks

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social network1. A network of social interactions and personal relationships.2. A dedicated website or other application which enables users to communicate with each other by posting information, comments, messages, images, etc.

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“The Social Object, in a nutshell, is the reason two people are talking to each other, as opposed to talking to somebody else. Human beings are social animals. We like to socialize. But if think about it, there needs to be a reason for it to happen in the first place. That reason, that “node” in the social network, is what we call the Social Object.”

– Hugh McLeod

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What are some examples

of Social Networks?

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Page 18: Intro to Social Media for Business 2014: Class 1

What are some examples

of Social Objects?

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Trending on twitter & Facebook today#iPhone6 #iPhone6Plus#AppleLiveTim CookU2 – Songs of Innocence

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• Break into 3 groups

• Answer this: How will your new media company promote and reach it’s audience?

• Group 1 – Radio, Group 2 – Print, Group 3 - TV

• Goal – draw a flow chart on the board of how your new media company will get its message to it’s listener/viewer/reader

• One person per group present

How does traditional media get it’s audience?

Page 24: Intro to Social Media for Business 2014: Class 1

READY?

Page 25: Intro to Social Media for Business 2014: Class 1

Publisher / Broadcaster Audience Attention

Who makes content?

What forms Is the content in?

What attracts & keeps their attention?

How do broadcasters differentiate themselves?

How is the contentdistributed?

Where do ads fit in?

Page 26: Intro to Social Media for Business 2014: Class 1

What did you learn from that?

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15 MINUTE BREAK

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•Social Currency•Triggers•Emotion•Public•Practical Value• Stories

Six principles of Contagious Content

Credit Book is Contagious by Author Jonah Berger

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People want to be in the know, they want to look cool, and they want to be ahead of the crowd. Craft your

messages that help them achieve these desired impressions. Look at what is remarkable about your brand and how you can make your fan base feel like

insiders.

Social Currency

Page 30: Intro to Social Media for Business 2014: Class 1

Local restaurant built a secret craze and then launched it into a food truck.

Page 31: Intro to Social Media for Business 2014: Class 1

Triggers are stimuli that prompt your fans to think about related things. Peanut butter reminds people

of jelly, dog can reflect cat. The goal here is to design messages or products that are frequently

triggered by the environment and help create new triggers by linking your products to current existing

ones.

Triggers

Page 32: Intro to Social Media for Business 2014: Class 1

Molson Canadian takes advantages of the weather to spur sales in the summer.

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When we care, we share. Contagious content usually evokes an emotion. Your messages should target a specific emotion that you want to achieve that will reflect on your brand positively.

Emotion

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Positive content is more viral than negative content.

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Can people see when others are using our product or engaging in the desired behavior? Human tendency is to imitate, and if your product is built to show, it’s built to grow. Create ideas that advertise themselves and create behavioral residue that sticks around.

Public

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ALS Bucket Challenge

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Create content that is useful, and allows others to be seen as helpful to their circle of friends. Always highlight the incredible value that you offer, monetary and otherwise. Package this with knowledge and expertise so people can easily pass it on.

Practical Value

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Blogs, newspaper articles or DIY videos.

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What broader narrative can we wrap our idea in? People don’t just share information, they share stories. The Trojan horse is an example of a story or vessel that delivers a message or moral story. The key is to think “How can you build your own Trojan horse to carry your message or objective?”

Stories

Page 40: Intro to Social Media for Business 2014: Class 1

Tell your brand stories on native platforms

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GROUP BREAK OUT

•Come up with 6 examples of contagious content in action. Tell us what principle(s) are used and what it achieved. •Present it to the class

Page 42: Intro to Social Media for Business 2014: Class 1

NEXT CLASSFacebook & Instagram

for Business

Page 43: Intro to Social Media for Business 2014: Class 1

Tony Johanson

[email protected]

@tnjohan

#MRUSM4B


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