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Who want:International resources, support & connections for their clients
Exchange of ideas, information for their business
Who don’t want:Distant management & control
ICOM for AgenciesICOM for Agencies
Who want:International resource with local market focus
Local owners, integrated services ... where clients interests come first
Who don’t want:Holding company bureaucracyWall Street focus
ICOM for ClientsICOM for Clients
Founded 1950 as a multi-local regional network to serve McDonalds in the USA
ICOM is IndependentICOM is Independent
Agencies owned/operated locally
Members own ICOM – not the reverse
Cooperation high – overhead low
Without politics
ICOM is IndependentICOM is Independent
Total billings + $3.5 billion USD
Total income + $500 million
90 member agencies
64 countries
ICOM is InternationalICOM is International
Entrepreneurial/collegial/fraternal
Simple By-laws & Policies
Led by Executive Director & 2 staff
Governed by Board of Directors9 members Chairman serves 2 years
ICOM StructureICOM Structure
Organized as non-profit
Income from member dues & fees
Budget approved annually, reviewed quarterly by the Board
ICOM FinancesICOM Finances
The best from the multi-nationals The best about being independent
ICOM
Independents Multinationals
The ICOM IdeaThe ICOM Idea
Provide effective integrated communications resources to member’s clients internationally
Provide a free exchange of ideas, information & support to members
The Mission(s)The Mission(s)
ICOM agencies may use common formats
Strategy Forms• Client Communication Brief• Competitive Analysis Summary• Agency Media Brief• Agency Copy Brief
Media, Marketing, Creative Planning Models
International StandardsInternational Standards
B2C & B2B clients
Corporate &
Institutional
Private & Public
Companies
Worldwide &
Regional
International Experience
How we do itHow we do it
Lead agency
Prime client contact
Sets priorities, strategies &
schedules
Works centralized or decentralized
Monitors/enhances work of network
Crocs (Shoes): USA/ (lead), Cramer Krasselt
Mantis (Tillers): USA (lead), BKV
Navistar (Trucks) : Brazil (lead), Rino
European Commission (Consumer Rights): Belgium/Wondercom (lead)
Algoflash (Gardening Products): France/QDO (lead)
Shared AccountsShared Accounts
Petrobrás (Oil): Argentina/Diálogo (lead) & Uruguay/Da Vinci
Maxiefectivo (Financing): Guatemala/Jaquemate (lead)
Opticas Devlyn (Optical retail): Guatemala/Jaquemate (lead)
AirTran (Airlines) - USA/C-K Chicago (lead), Puerto Rico/Arteaga
Natura (Cosmetics/Beauty products) Argentina/Diálogo (lead)
Shared AccountsShared Accounts
Annual International Conference- All agencies attend for 3 days - Venue rotates between regions - Athens 2014
Annual Regional Meetings- Attend for 2 days• Asia/Pacific• Europe/Middle East• Africa • Latin America• North America
ICOM is InteractingICOM is Interacting
ICOM web site:www.icomagencies.com
Public side: - General Network Information- Member Portfolios - Publicity Clips - Monthly Newsletter - Contact Links
InterconnectedInterconnected
Members Only side (protected):- Library of Cases, Best Creative Work- Past Speeches, Presentations- Comprehensive Search Engine- Global Client List Data Base- Forms & Stationery Downloads- Events Registration- Member Forums
InterconnectedInterconnected
• NEW YORK (AdAge.com) -- Executives at ICOM, a global network of independent ad agencies, were surveyed by Ad Age about the top digital trends and issues facing their markets in 2010. Among the findings: Facebook and Twitter rule the world (except in China and Spain), but digital budgets are still small and, in some countries, mostly reserved for the bravest of marketers. Oh, and don't insult the monarch in Malaysia.
An international network resource that works together with a local market focus
With agencies run by local owners offering integrated services ... where clients & staff are more important than Wall Street
Client BenefitsClient Benefits
International Connections For Client Support
Global Resources - Market Intelligence- Database & Library Resources- Media Research Access & Buying- Translation & creative services- New business assistance- Client services
Networking with Non-competitive Peers
Membership BenefitsMembership Benefits
Attend at least one ICOM meeting a year
Comply with By-laws & Policies
Respond to network requests
Members must pay dues & fees
Membership ResponsibilitiesMembership Responsibilities
Shared accounts:In new business pitches, members do not charge members for participation if they will benefit from winning.
If a member introduces a client to another member, it is suggested the new agency pay the first agency 5% of the first 6 month’s income.
Membership ResponsibilitiesMembership Responsibilities
Ongoing shared network accounts:The lead agency & participating agencies must agree on remuneration system before working
Payment options:• Split commissions• Hourly rates• Project fees• Lead agency fees
Membership ResponsibilitiesMembership Responsibilities
Mutual Assistance Requests (MAR):- May be used to request help in:• Pitching a new account• Gathering media information• Translations• Store checks• Surveys• Samples of advertising• Agency management• Etc.
Samples …
Membership ResponsibilitiesMembership Responsibilities
Project We are working with a company that wants to launch a new brand for electrical mobility solutions. We now need your input to determine the suitability of these names in your market (especially in English speaking countries). Here are the names: a) Citywatt b) Voltin c) City-volt d) Free-Watt
Could you please let me know: 1) What kind of negative/ positive impressions do the names give to you? 2) Which name would sound best to you for this kind of electrical device, and why?
Project We have a DIY store client. We are doing a competition review for them and need your help. Please send us by e-mail, promotional booklets of any DIY stores you can find. Please find attached an example of what we are looking for.
Region Asia Pacific, Europe, Latin America, North America
Industry Tourism
Subject Reference Material
Project Can you please send any advertising materials/ collateral on Casinos and theme parks.
Region Asia Pacific, Europe
MAR Rules:
Use ICOM web site search engine first to limit/target request recipients
Copy ICOM HQ on all requests/responses
Note Billable or Non-Billable
Signed off by ICOM representative
Membership ResponsibilitiesMembership Responsibilities
MAR Non-BillableLess than 2 hours of staff time, no out-of-pocket expenses
May push back on a request marked “non-billable” if deemed unfair
Membership ResponsibilitiesMembership Responsibilities
Building ICOM brand:- To inform & enthuse employees- To keep & grow current clients- To help win new clients
Membership ResponsibilitiesMembership Responsibilities
Communicate:- Internally through THE GLOBE newsletter:• Each member assigns a reporter• Send stories periodically• Insure readership at all levels
Membership ResponsibilitiesMembership Responsibilities
Communicate Externally with PR:
Publicity easy with good stories
Stories on network activities, how ICOM helps clients, how agencies share resources, etc.
Contact Nancy Giges, ICOM’s Media Relations Director, for help
Membership ResponsibilitiesMembership Responsibilities