Business Network Release 16
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THE Digital Platform
Release 16: THE Digital Platform
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What is the OpenText Business Network?
The OpenText Business Network is a cloud ecosystem of interconnected trading
partners with hyper automation, pervasive integration, and deep visibility across
extended business processes, enabling compliance and accelerated time to revenue.
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(Multi-)Enterprise Information Management
Structured Information
B2BIntegration
Ecommerce Compliance
Format & Comms.
Translation
Community Onboarding
Procure to Pay
Order & Shipment
Visibility
Analytics & Reporting
ManagedServices Unstructured
Information
On-demandMessaging
Managed File Transfer
Alerts & Notifications Fax
Solutions
EncryptedEmail
Security, Compliance
Fax, Email Conversion
EDI
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Business Network Solutions
Integration
• Integration in the cloud• Value-added network• B2B gateway
Managed Services
• Expert people, process• Mapping, translation• Visibility, alerting
Community
• Enablement• Onboarding services• Information management
Procure to Pay
• Order management• Logistics tracking• E-invoicing
Secure Messaging
• Fax• Secure email• Managed file transfer
Notifications
• Voice• SMS• Email
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$6,500,000,000,000 IN TRANSACTION DOLLAR VALUE PROCESSED
23/25 WORLD-CLASS SUPPLY CHAINS
BUSINESSES CONNECTED 600,000
16 BILLION E-COMMERCE TRANSACTIONS
65K CUSTOMERS
2 BILLION FAXES
OpenText Business Network Enables:
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Information is the currencyof the digital economy
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34%
34% of all structured data in ERP systems is sourced from trading partners, outside the enterpriseCustom Research, commissioned by OpenText (GXS)
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Long tail of SMB vendors Systems, protocols,
standards Time zones, languages Order portals, manual input
Onboard Order Receive Reconcile Pay
Supplier n
Supplier 1
Supplier 2
Bank
Supplier 3
Procure-to-Pay Information Flow
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Order-to-Cash Information Flow
E-Commerce portals Mandates, compliance Multiple standards Diverse stakeholders Customer satisfaction
Connect ReceiveOrder
Ship Comply Invoice
Customer 2
Distributor
Carrier
Customer 3
Customer n
Customer 1
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Bank 1Bank 3
Bank n
Bank 2
Extract Process Acknowledge Route Receipt
Corporate-to-Bank Information Flow
Multiple formats Unique bank needs Direct connects SWIFTnet Highly regulated
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End-to-end Information Flow Digitization
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B2B Automation Drivers
Expansion into new markets… companies must embrace government compliance procedures
Increased competitive pressure… automate customer processes… react to changing market conditions
Increased supply chain efficiency … automate supplier processes… reduce cycle time
Bimodal strategy to balance efficiency with innovation and transformative growth
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The Pitfalls
Many of today’s supply chains are inadequate to manage current business complexity
Customer service metrics can be severely impacted due to delivery lead times from low-cost countries
Increasing risk of supply chain disruption… natural disasters, wars, strikes, etc.
At a time where products have to be promptly available, complexity is delaying new product introduction
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Release 16 Investments
$2BUSDInvestment
Analytics
Hybrid Strategy
BusinessNetwork
PostgresDatabase
ManagedServices
Open Stack
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OpenText Release 16 brings to bear many compelling events and investments to offer an unparalleled opportunity for digital transformation across use cases and solutions
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P2P process support Logistics track and trace Supply chain analytics Trading partner digitization Compliance Mobility
Innovations
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Beyond Information Exchange
Embedded analytics to provide deep operational and business insights
Cloud applications for richer business process optimization
Leverages mobile interfaces to allow anytime, anyplace access
Provides a cloud environment to modernize legacy environments
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… To Analytics & Process Optimization
BUSINESS NETWORK MATURITY
AUTOMATE• Capture• Translate• Transact
• Process orchestration
• Performance, risk mitigation
• Anywhere, anytime access
• Embedded analytics
• Operational metrics
• Business metrics
INTEGRATEINSIGHT
COLLABORATEGENERATE
• Process ecosystem
• Shared value creation
• Strategic partnerships
VALU
E
• Onboard• Connect• Notify
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Evolving Information Exchange
Extract
CaptureDigitize
Exchange
Secure
Transact
Communityonboarding
Help desk
Issue resolution
Manage
IntegrateTranslate
Map
xxx
Define Collaborate
Optimize
Process
AnalyzeInsight
Predict
Enterprise Applications
Data
structuredun-
structured
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Trading Grid Analytics
Document introspection for business metrics Supplier performance
Order fill rate
Invoice accuracy
Metadata for operational metrics Volume by trading partner
Volume by business document type
Predictive analytics based on variances
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Trading Grid Analytics
Operational metrics
Business metrics
Delivering Supply Chain Intelligence for existing and new Managed Services customers with:
Volume by document type Volume by trading partner
ASN timeliness Price variance Invoice accuracy Top trading partners by spend Quantity variance Order acceptance Top trading partners by product qty./unit
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Supplier KPIs
8 supplier key performance indicators via OpenText Analytics (iHub) for improved exception management, risk mitigation
Line fill rateOrder fill rateUnit fill rateValue fill rateASN timelinessOrder acceptanceDelivery punctualityInvoice accuracy
And more with Track & Trace!
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Logistics Track & Trace
Shipment tracking—following the physical movement of goods from ship-from location to delivery
Dynamic pipeline calculation—calculates new arrival times as goods travel to destination
4 new metrics for carrier and logistics provider performance:
Late activities Late shipments Data timeliness On-time pickups
Shipment Status TrackingWhich orders will ship on
time and which will be delayed
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Mobile Transaction Visibility
Mobile interface for Active Documents built on OpenText AppWorks
Search and view transactions including lifecycle
View transaction trends
View transaction summary
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Mobile Order Management
Mobile interface for Active Orders built on OpenText AppWorks
Mobile order status
Delivery estimates
Approve/reject workflow
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REPORT RESOLVE DISPUTE ASSESS REVIEWIDENTIFY
Improved supplier performance
Consistent and accurate chargebacks
VisibilityMobile deduction capture
Improved communicationsand collaboration
Offset expenses from errors
SUPPLIERS
VENDOR COMPLIANCE
PROGRAM
RETAILER
Data and Shipments
OpenText Deduction Management
Retail Deduction Management
Usability enhancements:
Client-defined fields to match compliance process
Identify/remove duplicate deductions, reduce disputes
New filtering, exporting, display configuration
Mobile interface
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Invoice Compliance
B2B B2GNew •Malta
•Japan•Saudi Arabia•Turkey
•n/a
Enhanced •Mexico•Italy
• Italy
Expanded geographic coverage for invoice compliance
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Fax2EDI, Email2EDI
PO or Invoice received as fax or email attachment
Image scanned in OCC, key data fields extracted
XML output for conversion into desired format
Data validation
Automating the supply chain with 100% EDI enablement
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Business Network
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Business Network Value Realized
Growth Profitability Agility
Annual B2B cost savings of 20%-40%
Energy org. saved $1.7M in 1st year, or 72%, by finding hidden costs
Telco firm automated P2P with 13,000 suppliers, saving $millions in AP costs
Large retailer sped inventory turns from 2.9 to 3.5 per year with ASNs
Confectionary brand expanded market reach to 40% more countries
British retailer cut lead times for new stock from weeks to days with EDI program
96% of orgs increase value of their B2B programs & supply chain performance
57% claim an increase in customer satisfaction
39% see greater inventory visibility, resulting in fewer shipping delays, less excess inventory, fewer stock-outs
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Not all Business Networks are Created Equal
TrustedExperts
GlobalReach
PervasiveIntegration
ProvenScale
• 16B transactions• $6.5T in commerce• 600K trading partners
• ~800 MS customers• 1300 support staff• 23/25 top supply chains
• Global infrastructure• DCs in all major regions• Operate in 72 countries
• Structured, unstructured• Digitize any partner• Rich ERP integration
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Thank You
SuiteIntegration
Information Flows
Cloud Mobility
Business Network
Supply Chain
Analytics
Procure to Pay
Active Apps Mobile