INTRODUCINGROOTS 2019
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You can’t build a beautiful model without a plan / manual (architecture)
Good news: our profession now has the architecture (framework) to guide all our
marketing efforts
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WHY ARE WE HERE
01WHY ARE WE HERE
WHAT WE KNOW FOR SURE
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• Whilst buyer behaviour might
adapt to changing market
realities…
• …our brains don’t
• Well they do change but they
will not change in our lifetime
• We are wired to respond in
certain ways
01WHY ARE WE HERE
GOOD NEWS - UNPACKED
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ROOTS forms the SA framework of this architecture
MORE GOOD NEWS
• The more we learn about the evolution in marketing thinking, the more we see the value and relevance of ROOTS data.
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Source:
(After all, the Ehrenberg-Bass Institute has)
WHY ARE WE HERE
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01
CREDENTIALS & METHODOLOGY
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1. Credentials and Methodology
2. Highlights of the many categories
3. Buyer Behaviour DISCOVERIES
4. Media
5. Conclusion
02HISTORY & CREDENTIALS
HOW IS ROOTS CONDUCTED?
• Multistage clustered random probability sampling
• Research Universe - decision makers (shoppers) aged 18 plus, living in formal households within selected local newspaper footprints across South Africa.
• Decision makers are questioned in their home by a trained interviewer using a tablet to capture the answers.
• This is known as a CAPI interview (Computer Assisted Personal Interview).
• The interview lasts for 50 minutes.
• Sample sizes vary from 150 to 300 interviews per area depending on it’s size and diversity.
• This ensures a safe margin of error (95% confidence level).
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02HISTORY & CREDENTIALS
ROOTS FOOTPRINT
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EAST RAND - 9
JHB NORTH - 8
WEST RAND - 4
JHB SOUTH - 5
EMFULENI (VAAL) - 5
SOWETO - 10
TSHWANE (PRETORIA) - 7
ETHEKWINI (DURBAN) - 9
ZULULAND - 1
MID SOUTH COAST - 3
NORTH COAST - 2
LOWER SOUTH COAST - 3
REST OF KZN - 4CAPE TOWN - 13
EASTERN CAPE - 4
GARDEN ROUTE - 3
NORTHERN CAPE - 1
OTHER WESTERN CAPE - 3
FREE STATE - 4
LIMPOPO - 1
MPUMALANGA - 7
NORTH WEST - 1
= more than 100
individual footprints
02HISTORY & CREDENTIALS
RESPONDENT BASE - SPREAD OF SEM
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0
500
1 000
1 500
2 000
2 500
3 000
3 500
4 000
4 500
ROOTS 2019 Establishment Survey
* This graph reads: ROOTS 2019 has a respondent base of 3,032 respondents in SEM 10 (High) where
as the Establishment Survey has a respondent base of 776 respondents in SEM 10 (High)
*
*
10
01
ROOTS HIGHLIGHTS
1. Credentials and Methodology
2. Highlights of the many categories
3. Buyer Behaviour DISCOVERIES
4. Media
5. Conclusion
03SOME HIGHLIGHTS
0
10
20
30
40
50
60
70
80
90
100
2013 2016 2019
Growth of internet use over 7 years – 3 ROOTS surveys
88 areas that can be trended
Each marker / dot = approximately 300 interviews 28
5271
Total trendable sample
2103 2016 2019
#1 USE THE INTERNET DAILY
Implications:
Questionnaire changes
inclusion of online behaviour
* This graph reads: in 2013, 28% of decision makers use of the internet daily, this has increased to 52% and 71% in ROOTS 2016 and ROOTS 2019 respectively. The graph indicates all 88 areas and the increase in each area’s daily use of the internet.
03SOME HIGHLIGHTS
#2 TRENDED REACH OVER TIME
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The stability of local community papers – 3 ROOTS surveys
88 areas that can be trended
67%
35%
29%
19%
65%
25%22%
15%
66%
18% 17%12%
Local Papers Daily Papers Weekly / Weekend
Papers
Weekly Magazine
2013 2016 2019Health check
* This graph reads: In ROOTS 2013, 67% of decision makers read their local paper, in 2016 this figure was 65% and in 2019, 66% read their local paper.
03SOME HIGHLIGHTS
TRENDED REACH OVER TIME: JABAVU
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The stability of local community papers – 2 ROOTS surveys
67%
22%
5% 4%
83%
17%
2% 3%
Jabavu Urban News Daily Sun Soccer Laduma Drum
2016 2019
* This graph reads: In ROOTS 2016, 67% of decision makers in Jabavu read their local paper – The Jabavu Urban News, in 2019 this figure has increased to 83% of decision makers in Jabavu read their local paper – The Jabavu Urban News.
03SOME HIGHLIGHTS
TRENDED REACH OVER TIME: BOKSBURG
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61%
9% 7%11%
87%
5% 6% 4%
Boksburg Advertiser Daily Sun Sunday Times Huisgenoot
2016 2019
The stability of local community papers – 2 ROOTS surveys
* This graph reads: In ROOTS 2016, 61% of decision makers in Boksburg read their local paper – the Boksburg Advertiser, in 2019 this figure has increased to 87% of decision makers in Boksburg read their local paper – the Boksburg Advertiser.
03SOME HIGHLIGHTS
#3 PEOPLE SHOP AT DIFFERENT TIMES OF THE MONTH
56%
30%
12%
2%
53%
33%
12%
2%
One bulk shop a month
and some top-ups
Twice a month/every two
weeks
Weekly or almost weekly Twice a week or more
2013 2019
Roots Spark Release 2019
Implication:
Changes in behaviour
Convenience is key
• Increase in no. of stores
• Needs changing
More opportunity to get into people's
shopping baskets
This graph reads: In ROOTS 2013, 56% of shoppers did one bulk shop a month & some top-ups and 30% did twice a month/ every two weeks. In ROOTS 2019 these figures have changed to 53% of shoppers did one bulk shop a month & some top-ups and 33% did twice a month/ every two weeks
03SOME HIGHLIGHTS
#4 ONLINE SHOPPING IS STILL IN ITS INFANCY
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4
5
6
8
9
9
11
Toiletries
Vitamins
Food & Groceries
Clothes
Movie / theatre
Holiday / accomodation
Airline tickets %
%
%
%
%
%
%
This graph reads: In ROOTS 2019, 11% of decision makers bought airline tickets online
03SOME HIGHLIGHTS
#5 INTERESTING TOPLINE INFO
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Banking:
ABSA20
FNB17
STD BANK
162016
CAPITEC
15
ABSA
21FNB18
NED-BANK
152019
CAPITEC
21
Cell phones:
VODACOM
40
MTN38
CELL C152016
VODACOM
38
2019
MTN35
NED
BANK
13
STD
BANK
12
CELL C17
Telkom
5
In ROOTS 2016, ABSA had a 20% share of people with a bank account. In ROOTS 2019, this has increased to 21%.
In ROOTS 2016, Vodacom had a 40% share of people with cell phone. In ROOTS 2019, it is 38%.
03SOME HIGHLIGHTS
#5 INTERESTING TOPLINE INFO
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Clothes Shopping:
Edgars40
Mr
Price
40
WW32
2016
JET23
2019
Loyalty Cards:
PnP Smart
Shopper
37
Clicks
Club
Card
26
Edgars
Thank U
17
2016WW16
2019
Edgars33
Mr
Price
33
WW28
Acker
mans
20
PnP Smart
Shopper
43
Clicks
Club
Card
35
Edgars
Thank
U
15
Discovery
15
In ROOTS 2016, Edgars had a 40% share of people who shopped for clothes in the past 6 months. In ROOTS 2019, this decreased to 33%.
In ROOTS 2016, PnP Smart Shopper had a 37% share of people with loyalty card. In ROOTS 2019, it is 43%.
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BUYER BEHAVIOUR& WHAT ROOTS REVEALS
SOME MAJOR DISCOVERIES FROM THIS ARCHITECTURE
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1. Credentials and Methodology
2. Highlights of the many categories
3. Buyer Behaviour DISCOVERIES
4. Media
5. Conclusion
04BUYER BEHAVIOUR
UNDERSTANDING BUYER BEHAVIOUR MATTERS BECAUSE
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• We are all in the business of building brands
• We talk to potential buyers or users
• This works best when we understand what makes them tick
• And we can talk meaningfully
• And actually influence what they do
04BUYER BEHAVIOUR
BUYER BEHAVIOUR & WHAT ROOTS REVEALS
TODAY, in the interest of time and relevance – we will examine
4 DISCOVERIES
• What ROOTS Reveals
• Anchored in Principles
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04BUYER BEHAVIOUR
DISCOVERY #1
• LOYALTY – (probably the most important discovery)
• Humans are naturally curious & like choice.
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04BUYER BEHAVIOUR
ROOTS REVEALS
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The detail per local
geographic areas
of who your
shoppers / users are
& who you share
your shoppers /
users with.
PRINCIPLE
“Your consumers are just somebody else’s
consumers who occasionally buy from
you”
Prof Andrew Ehrenberg
04BUYER BEHAVIOUR
A loyalty card program doesn’t make you ‘sharing immune’
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PDM’S in Sandton who have
a PnP loyalty card and
shopped for F&G at PnP
(67,000) in the past month,
also shopped at:
Checkers
58%
WW
40%Spar
18%
F&VCity/FLM
10%
Clicks13%
SANDTON
Top F&G retailers:
1. PnP 76%
2. Checkers 40%
3. Woolworths 40%
4. Spar 18%(Base: F&G past month)
04BUYER BEHAVIOUR
DISCOVERY #2
• Randomness – people behave randomly
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04BUYER BEHAVIOUR
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ROOTS REVEALS
We know there are people in
the market every week. But we
don’t know who they are or
how to reach them individually.
Markets are thin so look for high
aggregate propensities /
clusters or catchment areas.
PRINCIPLE
“Consumer
behaviour is random
and unpredictable –
adjusted for our
mood or need at a
particular point in
time.”
Prof Andrew Ehrenberg
04BUYER BEHAVIOUR
RANDOMNESS – PEOPLE SHOP FOR CLOTHES AT DIFFERENT TIMES OF THE YEAR
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25 25 26
97
4
22
31 30
75
3
22
3032
7
4
Once a month or
more
Every 2 - 3 months Every 4 - 5 months Every 6 - 12 months Once a year Less than once a
year
2013 2016 2019
Implications:
Seasonality
Needs of shoes & clothing shoppers
Important to connect with shoppers
on a continuous basis
This graph reads: In ROOTS 2013, 7% of shoppers shopped for clothes once a month or more often. In 2016, this dropped to 4% and in 2019, it is 3%.
04BUYER BEHAVIOUR
RANDOMNESS – HIGH PROPENSITIESLooking at high indices
Interested in Food / Cooking / Baking:
• JHB North East
• Kimberley
• Uitenhage
Buy wine (once a week or more often)
• Constantia / Plumstead / Hout Bay
• Plett / Knysna / Sedgefield
• Milnerton
Interested in Home & Décor
• Rosebank
• Nelspruit
• JHB North East
Areas with a high propensity for an interest in Food / Cooking / Baking are JHB North East, Kimberley & Uitenhage
Areas with a high propensity for an interest in Home & Décor are Rosebank, Nelspruit & JHB North East
Areas with a high propensity for buying wine (once a week or more often) are Constantia / Plumstead / Hout Bay & Plett / Knysna / Sedgefield & Milnerton
04BUYER BEHAVIOUR
Soft Furnishings or Home accessories (across all ROOTS Footprints)
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Of the 7,295,000 shoppers in the ROOTS survey
1,169,000 (16%) shoppers have bought soft furnishings or home
accessories in the past 12 months
97,417 have bought soft furnishings or home
accessories in the past month
24,354 have bought soft furnishings or
home accessories in the past week
So much choice?
29%
18%
13%
11%
10%Now Edgars Home
04BUYER BEHAVIOUR
Small electrical appliances in Midrand
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So much choice?
Of the 51,000 shoppers in Midrand
39,000 (77%) shoppers have bought small electrical appliances in the past 12 months
3, 250 have bought small electrical appliances in the past month
813 have bought small electrical
appliances in the past week
35%
16%
14%
14%
14%
04BUYER BEHAVIOUR
DISCOVERY #3
• DECISION MAKING – People largely make decisions intuitively.
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04BUYER BEHAVIOUR
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DISCOVERY #3
SYSTEM 1
95%
SYSTEM 2
5%
Fast / Impulsive
Unconscious / Instinctive
Automatic
Everyday decisions
Error prone
Slow / Thoughtful
Conscious / Deliberate
Effortful
Complex decisions
Reliable
04BUYER BEHAVIOUR
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ROOTS REVEALSMeasures mindshare or
mental availability.
Shows just how competitive markets are across categories
at a local level.
And shows how customers are spoilt for
choice.
PRINCIPLE
“We think much less than we think we think.”
Daniel Kahneman
Make it easy to buy &
easy to be thought
of.
04BUYER BEHAVIOUR
COMPETITIVE MARKETS
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For example: Medical Aids
Sandton
Area by area your brands compete
This graph reads: In ROOTS 2016, 27% of Sandton decision makers have a Discovery Medical Aid, and in ROOTS 2019, 36% of Sandton decision makers have a Discovery Medical Aid.
04BUYER BEHAVIOUR
COMPETITIVE MARKETS
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For example:
Takeaways (P4W)
Protea - Soweto
Area by area your brands compete
This graph reads: In ROOTS 2016, 73% of Protea, Soweto decision makers have bought takeaways from KFC in the past 4 weeks and in ROOTS 2019, 72% of Protea, Sowet decision makers have bought takeaways from KFC in the past 4 weeks.
04BUYER BEHAVIOUR
DISCOVERY #4
• THE LOCAL IMPERATIVE –
• People choose to live (& shop) locally.
• In geographic areas that suit them & are convenient to their life stages & lifestyles.
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04BUYER BEHAVIOUR
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ROOTS REVEALS
Identify high incidence
areas for your users &
stores based on people
with a likelihood to buy
your category.
PRINCIPLE
Understand your shoppers/ users at a
local level.
Geo-segmentation is your priority
segmentation tool.
04BUYER BEHAVIOUR
AVERAGE TIME PREPARED TO TRAVEL FOR…Differs by category & by area
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FOOD & GROCERIES BUYING A NEW CARA GOOD RESTAURANT
20 MIN - DOBSONVILLE 35 MIN – DIEPKLOOF20 MIN - GERMISTON
7 MIN -AMANZIMTOTI
11 MIN UMHLANGA
9 MIN – FAERIE GLEN
(TSHWANE)
13 MINS 21 MINS15 MINS
In ROOTS 2019, the average time prepared to travel is 13 minutes to buy Food & Groceries, in Dobsonville shoppers are prepared to travel 20 minutes to buy Food & Groceries. In Amanzimtoti shoppers are only prepared to travel 7 minutes to buy Food & Groceries.
04BUYER BEHAVIOUR
CATCHMENT AREAS: MALL OF AFRICA
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26%
11%
6%
6%
4%
4%
4%
3%
3%
3%
Midrand
Sandton
Randburg
Fourways
Centurion
Glenvista /
Mondeor
Roodepoort
Kempton
Ruimsig
Southdale/
Turffontein
This graph reads: Of the people who have shopped at Mall of Africa, in the past 3 months, 26% live in Midrand.
04BUYER BEHAVIOUR
EG: MIDRAND Shopping centres visited before opening of MALL OF AFRICA (2016) and after (2019)
CATCHMENT AREAS ARE LOCAL
47%
2016 2019
MIDRAND
CBD 41%
35%
75%
41%
35%Noordwyk Shopping Centre
04BUYER BEHAVIOUR
AREA PROFILES DIFFER
Age:16-34
Indian
SEM 8 -10
Age: 50+
Coloured
Black
Age:35-49
34
%
47
%40
%
76% 53% 50%
58% 48% 92%
58% of Chatsworth are in SEM 8-10, 34% are 16-34 years old and 76% are Indian.
04BUYER BEHAVIOUR
COMPETING STORE PROFILES DON’T CHANGE SIGNIFICANTLY PER AREAIn Randburg, PNP shoppers look like Checkers, Spar & online shoppers
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This graph reads: Of the shoppers in Randburg, 92% are in SEM 8-10, and 93% of the PnP shoppers in Randburg are in SEM 8-10 and 93% of the Checkers shoppers in Randburg are in SEM 8-10 and 91% of the Spar shoppers in Randburg are in SEM 8-10. And 95% of the Online Grocery Shoppers in Randburg are in SEM 8-10.
04BUYER BEHAVIOUR
Flown - anywhere
62%
Had a headache
44%
Music concert
or live event
54%
Had a baby
2%
Got married
3%
10%
ROOTS OFFERS LOCAL FLAVOUR – WITH BREADTH AND DEPTH
Fourways
Had hair done
59%
Been to gym
39%
Had a beauty
treatment
43%
* VS Average for Large Metro's
VS. 48% VS. 15% VS. 6%
VS. 26% VS. 34% VS. 1%
VS. 82% VS. 25% VS. 2%
Have a home
loan
04BUYER BEHAVIOUR
ROOTS REVEALS
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#4 DISCOVERIES – A QUICK RECAP:
BUYER BEHAVIOUR
DISCOVERIES
1. LOYALTY
2. RANDOMNESS
3. DECISION MAKING
4. THE LOCAL IMPERATIVE
ROOTS REVEALS
1. Per local geographic areas, who your shoppers / users are & who
you share your shoppers / users with.
2. There are people in the market continuously. High aggregate propensities / clusters or catchment areas.
3. Measures mindshare or mental availability.
4. Identify high incidence areas
of people with a likelihood to buy your category.
04
MEDIA
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1. Credentials and Methodology
2. Highlights of the many categories
3. Buyer Behaviour DISCOVERIES
4. Media
5. Conclusion
05MARKETING COMMUNICATION (vs architecture)
MARKETING’S GOAL – INFLUENCING BUYER BEHAVIOUR
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+Mental availability Physical availabilityMaking it easy to be
thought of, by as many
people in as many buying
situations – as possible
• Distribution
• Store location
• Access
• Easy to buy
MEDIA
05MARKETING COMMUNICATION (vs architecture)
Most of us here are focussed on media/channel selection,
Responsible for the creation / development of effective media
strategies
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WARNING: USUALLY THE MOST EXPENSIVE PART OF MARKETING & BRAND
BUILDING and THE MOST CRITICAL
MEDIA
05MARKETING COMMUNICATION (vs architecture)
48
To grow your brand :
Attract light + Non-users
NO LOYALTY
They can be hard (and expensive) to reach and it’s even harder to get their attention (as opposed to regular users/shoppers who notice you more easily)
Re-cap!
MEDIA
05MARKETING COMMUNICATION (vs architecture)
49
But the good news is that all these consumer insights have also given us a
better manual/framework to help make smarter media decisions
RANDOMNESS
We cannot predict who, when, or which of your products they will need
(at an individual level)
Re-cap!
AND…
MEDIA
05MARKETING COMMUNICATION (vs architecture)
OVERALL GOAL:
50
NOT Frequency, or tight targeting, or only
personalisation campaigns as we have been told
(this is based on “loyalty” and dare we say, not a very good
understanding of Buyer Behaviour)
MASS EFFECTIVE REACH
MEDIA
05MARKETING COMMUNICATION (vs our architecture)
“Not talking to enough potential buyers is like building a cathedral in the desert”
– Hamish Priest
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MAXIMISING QUALITY REACH IS THE NO. 1 PRIORITY(not frequency)
Evaluate against Effectiveness first (value) & Efficiency second (price)
MEDIA
05MARKETING COMMUNICATION (vs architecture)
MASS EFFECTIVE (Quality) REACH
52
+Mental availability Physical availability1. Who
2. Why
3. How
4. When
5. Where
MEDIA
05MARKETING COMMUNICATION (vs architecture)
1. WHO?
53
Large Relevant Audiences
All category users/buyers/shoppers
Target the purchase NOT the person/profile
MASS EFFECTIVE REACH
Brand segmentation is a marketing myth
MEDIA
05MARKETING COMMUNICATION (vs architecture)
ROOTS REVEALS: LARGE RELEVANT AUDIENCES.Food & groceries in Randburg
54
Local papers are read by 5 x more food & grocery shoppers* than any other print medium.
* Wholly or partly responsible for food and grocery shopping
This reads:75% of PDMs in Randburg who are wholly or partly responsible for food and grocery shopping read their local paper.
The best read weekly paper is the Sunday Times with 14%.The best read Daily Paper is the The Star with 6%.And the best read weekly magazines is Move with 8%.
75% 14% 6% 8%
Randburg Sun Sunday Times The Star Move
5X
MEDIA
05MARKETING COMMUNICATION (vs architecture)
77% 8% 9% 1%
Eldorado Park
Urban NewsSunday Times Daily Sun
ROOTS REVEALS: LARGE RELEVANT AUDIENCES.Shoes & clothing Eldorado Park
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Local papers are read by 10 x more shoes & clothing shoppers* than any other print medium.
* Bought shoes or clothing in the past 6 months
This reads:77% of PDMs in Eldorado Park who bought shoes or clothing in the past 6 months read the Eldorado Park Urban News.
The best read weekly paper is the Sunday Times with 8%.The best read Daily Paper is the Daily Sun with 9%.And the best read weekly magazines is Drum with 1%.
Drum
10X
MEDIA
05MARKETING COMMUNICATION (vs architecture)
ROOTS REVEALS: LARGE RELEVANT AUDIENCES.Motor vehicles in Pretoria East
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Local papers are read by 5 x more car shoppers than any other print medium.
* Bought a new or second hand car in the past 12 months.
This reads:74% of PDMs in Pretoria East who bought a new or second hand car in eth past 12 months read their Pretoria Record East.
The best read weekly paper is the Sunday World with 14%. The best read Daily Paper is the Pretoria News with 10%.And the best read weekly magazine is Move with 12%.
74% 14% 10% 12%
Pretoria Record East Sunday World Pta News Move
5X
MEDIA
05MARKETING COMMUNICATION (vs architecture)
57
More likely to pay attention
The reason for consuming the media type
Media environment must match the task orientation
MASS EFFECTIVE REACH
2. WHY?
MEDIA
05MARKETING COMMUNICATION (vs our architecture)
Behaviour created over time!!
& the consistent exposure does a really good job of branding as well.
.58
WH
ER
E
• Readers use their local papers for planning their shopping.
• They prefer their inserts to be delivered in their local paper
2. WHY?
MEDIA vs ( our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
PLANNING SHOPPINGWHY
79%Of CT Southern Suburbs read the inserts delivered in their local paper
88%Of CT North prefer their inserts
delivered in their local paper
62%Of Soweto use their local paper to
make F & G shopping decisions
05MARKETING COMMUNICATION (vs architecture)
60
3. WHEN?
a) Continuity
Aim for weekly exposure
(NOT frequency!)
MEDIA vs ( our architecture)MEDIA
05MARKETING COMMUNICATION (vs our architecture)
CONTINUITY
“Catch them when they fall” – (trigger a response when they have a need)
61
?
? ?
??
In every 1 of the 52 weeks in a year,
people are in your category
More likely to notice when “In Market”
Plan for weekly
exposure to
remind the ever-
changing pool of
consumers who
are ready to buy
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
62
+/-6.4 millionLocal papers in the
market every week in SA
WHEN
3. WHEN?
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
63
Cont.
b) Recency
exposure as close to the purchase occasion as possible
3. WHEN?
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs our architecture)
RECENCY
64
?AD
NEED PURCHASE OCCASION
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
65
Local papers mostly
distributed from
Wednesday - Friday
WHEN
05MARKETING COMMUNICATION (vs architecture)
66
Add niche/smaller options later if budget allows, but aim
for adding Reach not Frequency (duplication)
4. HOW?
Media that delivers large audiences first (and quickly) = the foundation
MEDIA
05MARKETING COMMUNICATION (vs architecture)
HIGH REACH & LOW DUPLICATION(Total 2019 sample)
65%
18%
70%
5%
17%
69%
4%
Local All Dalies Combined Daily
and Local
Daily adds All Weekly Combined Weekly
and Local
Weekly adds
4. HOW?
This graph reads: Of all ROOTS respondents 65% read their local paper vs. 18% of all daily papers. 70% of decision makers read both a daily & a local paper. Only 5% read any daily newspaper and NOT a local paper.
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
HIGH REACH & LOW DUPLICATIONEG: Roodepoort
ROODEPOORT
4. HOW?
83%
4%
84%
1%5%
84%
1%
Roodepoort
Record
The Star Roodepoort
Record & The Star
combined
The Star Adds Sunday Times Roodepoort
Record & Sunday
Times combined
Sunday Times
Adds
This graph reads: Of all Roodepoort decision makers, 83% read their local paper – Roodepoort Record vs. 1% who read The Star.84% of decision makers read both The Star & the Roodepoort Record. Only 1% read The Star and NOT the Roodepoort Record.
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
HIGH REACH & LOW DUPLICATION(Total 2019 – internet)
65%
25%
72%
7%
Local paper Any news site online Combined Local Paper & Any
News Site Online
News site online adds
4. HOW?
This graph reads: Of all ROOTS respondents 65% read their local paper vs. 25% who read news site online.72% of decision makers read both their local paper and read news site online. Only 7% read news sites online and NOT a local paper.
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
HIGH REACH & LOW DUPLICATION(vs internet) in FOURWAYS
70%
58%
84%
14%
Local paper Any news online Combined Local Paper & Any
News Online
Online adds
MEDIA
4. HOW?
This graph reads: Of all ROOTS respondents 70% read their local paper vs. 58% who read any news site online.84% of decision makers read both their local paper and read any news site online. Only 14% read any news sites online and NOT a local paper.
FOURWAYS
MEDIA
05MARKETING COMMUNICATION (vs our architecture)
Local newspapers reach such large relevant
audiences with a frequency of 1,
that it is inefficient or not necessary to add another
media type (with the same messaging).
71
4. HOW?
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
MASS EFFECTIVE (Quality) REACH
72
+Mental availability Physical availability1. Who
2. Why
3. How
4. When
5. Where
MEDIA
05MARKETING COMMUNICATION (vs architecture)
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Physical availability
5. WHERE?
a) High propensities
Fish where the fish are
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
Local papers = highest media reach per category
74
Of monthly shoes
& clothing
shoppers read
their local paper
60%
Of people earning
R51,000+ PI read
their local paper
68%
Of people who do
gardening read
their local paper
72%
Of people with
WIFI / ADSL @
home read their
local paper
72%
Of people
interested in food,
cooking or baking
read their local
paper
69%
a) High propensities
5. WHERE?
05MARKETING COMMUNICATION (vs architecture)
75
Physical availability
5. WHERE?
b) Catchment areas
Location of stores or branches
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs our architecture)
The real power of local / geography = relevance
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ACCESSIBILITY
AVAILABILITY
+
MEDIA
5. WHERE?
05MARKETING COMMUNICATION (vs architecture)
EG: MIDRAND
2019
75%
People shop and live locally
Midrand Reporter Readership73%
MEDIA
5. WHERE?
05MARKETING COMMUNICATION (vs architecture)
EG: ALBERTON CITY
2019
66%
People shop and live locally
Alberton Record Readership76%
5. WHERE?
MEDIA vs (our architecture)MEDIA
05MARKETING COMMUNICATION (vs architecture)
So it’s no surprise:
Local papers continue to thrive!
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5. WHERE?4. WHEN?3. HOW?2. WHY?1. WHO?
Reaching large relevant audiences in an environment where people are
primed to pay attention to shopping / services advertising
MEDIA vs (our architecture)MEDIA
06CONCLUSION
BUILDING FOR GROWTH
• We are very proud of our strong & profitable newspaper brands.
Our success is based on your support
We know that’s not because you ‘love us’ so much or want a relationship with us, but because…
They consistently deliver your messages to the hard to find large relevant audiences
…for the past 40 years
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06CONCLUSION
OUR MEDIA BRANDS
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MENTALLY AVAILABLE PHYSICALLY AVAILABLE
(known by almost all local residents) (distributed to the home – easily accessible)
We aim to follow the sage advice
and keep our brands
&
We would love to keep partnering with you to do the same
06CONCLUSION
We are excited about the future of the local paper media category!
So keep creating brands that stand out
Provide appropriate messaging to influence buyers
We are confident that we will continue to reach “the few” who do care & are interested – at the right time
in as many weeks as possible, in the most effective & efficient way.
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THANK YOU
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