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Introducing the Content Canvas

Date post: 24-Jan-2017
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www.ellegeraghty.com @ellengeraghty THE CONTENT CANVAS INTRODUCING .
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Page 1: Introducing the Content Canvas

www.ellegeraghty.com@ellengeraghty

THE CONTENT CANVASINTRODUCING ….

Page 2: Introducing the Content Canvas

ELLE GERAGHTY CONTENT STRATEGIST

@ellengeraghty

www.ellegeraghty.com

Page 3: Introducing the Content Canvas

ELLE GERAGHTY CONTENT STRATEGIST

www.sydneycontentstrategy.com

www.uxbookclubsydney.com

Page 4: Introducing the Content Canvas

Radio production Project management

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Content strategy

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

REVIEW MEASURE

PATHWAYS

IN:

OUT:

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WHAT FLAVOUR OF CONTENT STRATEGY?

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STRATEGY IS THE BIG PICTURE. IT IS A HIGH LEVEL PLAN TO ACHIEVE ONE OR MORE BUSINESS GOALS UNDER CONDITIONS OF UNCERTAINTY

Jaime Levy - UX Strategy

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CONTENT STRATEGY IS HARD

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CONTENT STRATEGY IS AWESOME

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Taking it from the etherial

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To the concrete

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Its complicatedRef: www.theartofadamthall.com

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

REVIEW MEASURE

PATHWAYS

IN:

OUT:

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THE HYPOTHESIS

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WE THINK THIS PAGE/ CONTENT THINGY WILL

…….. ………FOR USERS AND

…………… ..FOR BUSINESS

BY …………

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USER TASK

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USER TASK KEY USER

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USER TASK KEY USER BUSINESS GOAL

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY PATHWAYS

IN:

OUT:

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

CONTENT ASSETS

PATHWAYS

IN:

OUT:

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

PATHWAYS

IN:

OUT:

Page 30: Introducing the Content Canvas

USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

REVIEW

PATHWAYS

IN:

OUT:

Page 31: Introducing the Content Canvas

USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

REVIEW MEASURE

PATHWAYS

IN:

OUT:

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTION

MEASURE

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USER TASK BUSINESS GOAL

MEASURE

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THE CONTENT CANVAS IS LIKE STRING - YOU CAN USE IT ANY WAY YOU WANT

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IN PRACTISE

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HURDLES

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USER TASK KEY USER BUSINESS GOAL

FINDABILTY

PROMOTIONCONTENT ASSETS

REVIEW MEASURE

PATHWAYS

IN:

OUT:

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ACTIVITIES/ DELIVERABLES

▸ IA

▸ Auditing / mapping

▸ Interviewing and testing

▸ Workshops

▸ Coaching and sales

▸ Frameworks

▸ Customer journey maps and personas

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SKILLS

▸ Systems thinking

▸ Project management

▸ Awesome communication

▸ Empathy

▸ Curiosity

▸ Persistance

▸ Big picture thinking

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OUTCOMES

▸ Clarity

▸ Confidence

▸ $$$

▸ Time

▸ Delight

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FURTHER READING

▸ Kristina Halvorson - Content strategy for the web 

▸ Donna Spencer - Card sorting: Designing usable categories

▸ Sara Wachter-Boettcher - Content everywhere

▸ Erin Kissane - The elements of content strategy

▸ Peter Morville and Louis Rosenfeld - Information architecture for the world wide web

▸ Karen McCrane - Content Strategy for mobile

▸ Janice (Ginny) Redish - Letting go of the words

▸ Colleen Jones - Clout: The art and science of influential web content

▸ Anne Handley and CC Chapman - Content rules

▸ Patrick Lynch and Sarah Horton - Web style guide

▸ Ann Rockley - Managing enterprise content 

▸ Richard Sheffield - The web content strategist’s bible

▸ David Weinberger - Everything is miscellaneous

▸ George Lakoff - Women, fire and dangerous things

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ELLE GERAGHTY CONTENT STRATEGIST

@ellengeraghty

www.ellegeraghty.com


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