Flevy Business Primer
Introduction to Business Strategy Development & Execution
This primer is available for free at http://flevy.com/strategy-frameworks
Flevy Business Primer
Introduction to Business Strategy Development & Execution
A successful business requires both a well developed strategy and the ability to execute on that strategy. Strategy without execution is merely theory. Many companies develop robust strategies, but fail at operationalizing their strategies into implementable steps. This document introduces 12 powerful business frameworks for Strategy Development and Strategy Execution.
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix(4/7 P’s)
Porter’s Five Forces
SWOT Analysis Product Lifecycle
BCG Growth-Share Matrix
PEST AnalysisConsumer Adoption
Curve
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2
3
4
5
6
7
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9
BalancedScorecard
Organizational Hurdles
Hoshin Kanri
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12
STRATEGY DEVELOPMENT STRATEGY EXECUTION
This primer is available for free at http://flevy.com/strategy-frameworks
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Contents
Overview 5
Strategy Development Frameworks 7
Strategy Execution Frameworks34
Summary44
Appendix50
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Contents
Overview
Strategy Development Frameworks
Strategy Execution Frameworks
Summary
Appendix
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Strategy without execution is merely theory—in this document, we will discuss 12 frameworks on Strategy Development and Execution
Each framework is geared towards a specific type of analysis—pick and choose the best frameworks to use for your particular business problem.
Executive Summary
A successful business requires both a well developed strategy and the ability to execute on that strategy.
Strategy without execution is merely theory. Many companies develop robust strategies, but fail at operationalizing
their strategies into implementable steps.
This document covers frameworks that deal with both sides—Strategy Development and Strategy Execution.
In this presentation, we will discuss 12 business frameworks. For each framework, we will provide an overview,
explain its proper usage, and highlight the analyses involved.
This document will also provide references to more detailed documentation, guides, and methodologies if you would
like more information.
The following business frameworks will be discussed:
• Consolidation-Endgame Curve
• Porter’s Five Forces
• BCG Growth-Share Matrix
• Marketing Mix (4/7 P’s)
•Blue Ocean Strategy
•SWOT Analysis
•PEST Analysis
•Product Lifecycle
•Consumer Adoption Curve
•Balanced Scorecard
•Organizational Hurdles
•Hoshin Kanri
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Contents
Overview
Strategy Development Frameworks
Strategy Execution Frameworks
Summary
Appendix
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In this section, we will cover 9 strategy frameworks—6 focus on external, competitive factors, while 3 rely on internal strategies
A well developed strategy should use at least 5 of the above analyses covering both external and internal perspectives.
Strategy Development Frameworks
Consolidation-Endgame
CurveBlue Ocean Strategy Marketing Mix (4/7 P’s)
Porter’s Five Forces SWOT Analysis Product Lifecycle
BCG Growth-Share Matrix PEST Analysis Consumer Adoption Curve
These first 6 frameworks focus more on Industry and Competitive Analysis—they are more externally focused.
These 3 frameworks are more Product focused—and rely on more internal
strategies.
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5
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7
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1. Consolidation-Endgame Curve
This framework not only helps us define a more informed corporate strategy, but also helps define our organizational structure and the proper management team.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• The Consolidation-Endgame Curve framework (also known as Consolidation Curve or Endgame Curve) is not a well known framework, but is one that offers incredibly insights into market dynamics and competitive strategies.
• This framework was developed by the management consulting firm AT Kearney after they performed a study on 25,000 firms, representing 98% of the global market cap. The firm realizes that all industries go through the same 4-stage lifecycle—Opening, Scale, Focus, Balance & Alliance.
• Across all industries, the same characteristics are exhibited at each stage of the Curve
• By appropriately identifying our stage and understanding the defining traits and behavior of our stage, we can better understand and predict market and competitive behavior and trends. Every major strategic and operational move should be evaluated with regard to the industry’s stage in the Consolidation Curve.
• On a more subtle note, the industry stage also governs what type of management and leadership works best for the company. In other words, the management team in the Scale phase may not possess the right skills to run the company at the Balance & Alliance stage.
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1. Consolidation-Endgame Curve
In the final stage, industry titans dominate the landscape, controlling 70% of the market—any number of businesses can occupy the remaining 30%.
4 Stages of Consolidation
Source: Winning the Merger Endgame, 2002
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Stage IV
BALANCE & ALLIANCE
Stage III
FOCUS
Stage II
SCALE
Stage I
OPENING
DESCRIPTION
COMBINEDSHARE OF TOP
3 PLAYERS
The industries operating in the Opening stage include newly deregulated industries, startups, and spin-off industries
New industry catalysts can include new technology, new regulation, new ideas, and new consumer needs
There is little to no market concentration at this point
In the Scale stage, major players begin to emerge and size begins to matter—these players take the lead in consolidation
Niche players begin to feel pressure
Concentration rates can be as high as 45% in some industries
In the Focus stage, successful players continue to aggressively outgrow competition
These companies focus—meaning they extend their core business and eliminate secondary business units
The supply and value chains begin to be streamlined
In the final stage, consolidation rates reach 90%, so a few players dominate each industry at this point
Large companies form alliances with each other, as growth is challenging at this stage
Companies often look for new Opening-stage industries to expand into
41% 42% 50% 70%
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1. Consolidation-Endgame Curve
The combined market share of the top 3 players follows an S-curve.
Consolidation-Endgame Curve Diagram
Source: Winning the Merger Endgame, 2002
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Stage I
OPENING
Stage II
SCALE
Stage III
FOCUS
Stage IV
BALANCE & ALLIANCE100%
0%
Combined Share of
Top 3 Players
Time
50%
Maximum
Minimum
Combined market share of top 3 players
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1. Consolidation-Endgame Curve
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• This framework is explained in detail in the document Consolidation Endgame Curve
• Topics covered include: stages of consolidation, growth strategy implications, stage impact on financials, stage impact on strategy and operations, stage impact on management/organization, Value-Building Growth Matrix, and niche strategies
Learn more about the Consolidation-Endgame Curve here:https://flevy.com/browse/business-document/consolidation-endgame-curve-framework-201
DETAILS
• Seller: LearnPPT
• File size: 800KB
• Number of Slides: 29
RELATED DOCUMENTS/FRAMEWORKS
• Guide to Business Strategy Design - https://flevy.com/browse/business-document/complete-guide-to-business-strategy-design-375
• Growth Strategy Toolkit - https://flevy.com/browse/business-document/growth-strategy-208
• Five Stages of Business Growth - https://flevy.com/browse/business-document/five-stages-of-business-growth-249
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Porter’s Five Forces
Several important economic and technical characteristics of an industry are critical to the strengths of each competitive force.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• Developed by Michael Porter, recognized as the father of modern business strategy, Porter’s Five Forces is one of the most well known classic strategy frameworks
• Porter’s Five Forces is a framework used for industry analysis and understand the various dynamics amongst industry players and external “forces”
• It is based on the theory that competition in any industry is dependent on 5 basic forces—Potential Entrants, Internal Rivalry, Suppliers, Buyers, and Substitutes (or Complements). The collective strength of these forces determines the ultimate profit potential and allocation in the industry.
• Using this framework, we can determine how attract it is to compete in any industry, as well as what the overarching strategy should be to compete successfully in the industry—success is determined by the ability to develop a sustainable competitive advantage
• It can also be used to assess which industry trends may pose as opportunities or threats
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Porter’s Five Forces
5 Forces Explained and Framework Diagram
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Pressure from Substitute Products
Bargaining Power of BuyersBargaining Power of Suppliers
Threat of New Entrants
Intensity of Rivalry
Low, stable returns
Low, risky returns
High, stable returns
High, risky returns
Exit Barriers
Entry Barriers
L
H
L H
CostLeadership Differentiation
CostFocus
DifferentiationFocus
Competitive Advantage
CompetitiveScope
Broad
Narrow
Lower Cost Differentiation
A supplier group is powerful when: It is dominated by a few companies and is more
concentrated than the industry it sells to. There are no substitute products. The industry is not an important customer. Its products are important to the industry. Products are differentiated or suppliers have built
up switching costs. It poses a credible threat of forward integration.
Barriers to entry: Economies of scale (including shared resources) Product differentiation (proprietary) Capital requirements Switching costs Access to distribution channels Cost disadvantages independent of scale Government policy Expected reaction of incumbent
Intense rivalry results from: Numerous or equally balanced competitors Slow industry growth High fixed or storage costs Lack of differentiation or switching costs Capacity augmented in large increments Diverse competitors High strategic stakes High exit barriers
A buyer group is powerful when: It is concentrated or purchases large volumes relative
to seller sales. The products represent a significant fraction of the
buyers’ costs or purchases. The products are standard or undifferentiated. It faces few switching costs. It earns low profits. It poses a credible threat of backward integration. The bought product is unimportant. It has full information.
Search for products that can perform the same function.
Assess buyers’ propensity to substitute.
Focus on those that: Are improving their price performance trade-off
compared with the industries products. Require low switching costs. Are produced by industries earning high profits.
Take offensive or defensive actions to create a defensible position against the forces:
Positioning the firm so its capabilities provide the best defense
Influencing the balance of forces through strategic moves
Anticipating shifts in the factors underlying the forces and responding to them
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Porter’s Five Forces
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• This framework is explained in detail in the document Porter’s Five Forces
• Flevy has multiple documents that discuss and teach this framework in detail:
• Porter’s 5 Forces Model and Application
• Complete Business Frameworks Guide
Learn more about Porter’s Five Forces here:https://flevy.com/browse/business-document/porters-five-forces-235
DETAILS
• Seller: LearnPPT
• File size: 800KB
• Number of Slides: 26
RELATED DOCUMENTS/FRAMEWORKS
• Growth Strategy Toolkit - https://flevy.com/browse/business-document/growth-strategy-208
• Blue Ocean Strategy - https://flevy.com/browse/business-document/blue-ocean-strategy-the-peaceful-strategy-114
• Industry Analysis - http://flevy.com/browse/business-document/industry-analysis-773
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BCG Growth-Share Matrix
This framework helps the us allocate resources and is can be used as an analytical tool in brand marketing, product management, strategic management, or portfolio analysis.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• The BCG Growth-Share Matrix (also called Product Portfolio and Boston Matrix) is a classic competitive positioning strategy framework developed by the management consulting firm Boston Consulting Group (BCG).
The growth-share matrix displays graphically in a 2-by-2 matrix one of two scenarios: The position of each business of a company’s portfolio; or Compares the position of various players in one industry.
The two axes of the matrix are 1) market/industry growth and 2) relative market share (RMS). We then plot our products onto the matrix and quadrant associated with the product drives its strategy. The quadrants are defined as follows:
Star – high RMS, high market growth Cash cow – High RMS, low market growth Dog – Low RMS, low market growth Question mark – Low RMS, high market growth
The key premise to this framework is that products located in each of the quadrants will be in fundamentally different cash flow positions and should be managed differently.
This framework is used to assess trends in the evolution of a company’s portfolio of business (when matrix is drawn for both the current year and past years). It can also be used to understand the competitive position of each business, possible cash requirements, and focus attention on key issues.
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BCG Growth-Share Matrix
4 Quadrants Explained
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Cash Cow
Dog
QuestionMark
Star
?
Cash cows are units with high market share in a slow-growing industry. These units typically generate cash in excess of the amount of cash needed to maintain the business. They are regarded as staid and boring, in a "mature" market, and every corporation would be thrilled to own as many as possible. They are to be "milked" continuously with as little investment as possible, since such investment would be wasted in an industry with low growth.
Dogs, or more charitably called pets, are units with low market share in a mature, slow-growing industry. These units typically "break even", generating barely enough cash to maintain the business's market share. Though owning a break-even unit provides the social benefit of providing jobs and possible synergies that assist other business units, from an accounting point of view such a unit is worthless, not generating cash for the company. They depress a profitable company's return on assets ratio, used by many investors to judge how well a company is being managed. Dogs, it is thought, should be sold off.
Question marks (also known as problem child) are growing rapidly and thus consume large amounts of cash, but because they have low market shares they do not generate much cash. The result is a large net cash consumption. A question mark has the potential to gain market share and become a star, and eventually a cash cow when the market growth slows. If the question mark does not succeed in becoming the market leader, then after perhaps years of cash consumption it will degenerate into a dog when the market growth declines. Question marks must be analyzed carefully in order to determine whether they are worth the investment required to grow market share.
Stars are units with a high market share in a fast-growing industry. The hope is that stars become the next cash cows. Sustaining the business unit's market leadership may require extra cash, but this is worthwhile if that's what it takes for the unit to remain a leader. When growth slows, stars become cash cows if they have been able to maintain their category leadership, or they move from brief stardom to dogdom.
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BCG Growth-Share Matrix
BCG Matrix Framework Diagram
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
IndustryGrowth
X%
Y%
RelativeMarket Share
0Z
Cash Cow Dog
Question MarkStar
?
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BCG Growth-Share Matrix
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• This framework is explained in detail in the document BCG Growth-Share Matrix
• Topics covered include: quadrant definitions, analysis steps/process, examples, templates, and tips.
Learn more the BCG Growth-Share Matrix here:https://flevy.com/browse/business-document/bcg-growth-share-matrix-200
DETAILS
• Seller: LearnPPT
• File size: 400KB
• Number of Slides: 9
RELATED DOCUMENTS/FRAMEWORKS
• Market Analysis - https://flevy.com/browse/business-document/market-analysis-215
• Product Lifecycle - https://flevy.com/browse/business-document/product-lifecycle-227
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Blue Ocean Strategy
Blue Ocean Strategy challenges many of the conventional principles of strategy, based on the pursuit of “competitive strategy.”
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• Blue Ocean Strategy is growth strategy framework focused on the idea of creating an uncontested market space--i.e. a "blue ocean." This framework is very innovative, as its principles challenge the conventional business strategy principles of fighting competitors head-on.
• The Blue Ocean Strategy framework evolved from a framework called Value Innovation developed by Gemini Consulting (now Capgemini Consulting) in the late 90s.
• At the heart of Blue Ocean Strategy, we have concept of Value Innovation. Value without innovation tends to focus on value creation on an incremental scale, i.e. something that improves value but is not sufficient to make us really stand out in the marketplace. Innovation without value tends to be technology-driven, market pioneering, or futuristic, often shooting beyond what buyers are ready to accept and pay for.
• Value Innovation occurs only if we align innovation with utility, price, and cost positions. The focus here is not time-to-market, bleeding-edge technology or best practices. It is the ambition to break one of the most commonly accepted dogmas of competition-based strategy: the value-cost trade-off.
• It is conventionally believed that companies can either create greater value to customers at a higher cost, or create reasonable value at a lower cost. Here, strategy is seen as making a choice between differentiation and cost. In contrast, to create blue oceans, we need to pursue differentiation and low cost simultaneously, by looking within and beyond our industry boundaries and redefining a market altogether.
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Blue Ocean Strategy
Value Creation Thinking
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Growth Focus
Value Identification
Value Creation
Effective Execution
• Start with customer needs• Look beyond traditional
markets, industries and competitors
• Create multi-horizon portfolio
• Develop growth platforms for “market mining”
• Understand what the customer values
• Prioritize initiatives
Growth Platform
Consumer Need
Market Trends
Val
ue
• Select and develop growth option
• Align operating model to deliver value and fair value Concept Execution
• Venture Launch• Organizational alignment• Funding / Resource
Allocation• Measurements• Accountability
Sustainable Growth Structure
• Infrastructure• Culture• Alliance Management• M&A
Eliminate Reduce Raise Create
Costs
Value
ValueInnovation
Source: C. Kim, R. Mauborgne, Harvard Business Review (1997)
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Blue Ocean Strategy
Value Curve Framework and Diagram
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Source: C. Kim, R. Mauborgne, Harvard Business Review (1997)
Which of the attributes that our industry takes for granted should be eliminated?
Which attributes should be reduced well below the industry’s standards?
Which attributes should be raised well above the industry’s standards?
Which attributes should be created that the industry has never offered?
Eliminate
Value Innovator
Val
ue
+
-
Reduce Raise Create
Traditionals
A powerful framework used in Blue Ocean Strategy analysis is the Value Curve, which depicts where traditional, incumbent players are placing their value. It allows us to visualize where competition places value, where customers place value, and where are potential opportunities to disrupt the market. We can determine which specific value attributes to eliminate, to reduce, to raise, and to create. By creating new value attributes, we creating a blue ocean to compete in.
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Blue Ocean Strategy
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• We have 2 frameworks that do a great job of explaining the Blue Ocean Strategy framework:
• The Peaceful Strategyhttps://flevy.com/browse/business-document/Blue-Ocean-Strategy---The-Peaceful-Strategy-114
2.4MB, 35 slides, includes 1-page mind map (PDF)
• Blue Ocean Strategy Primerhttps://flevy.com/browse/business-document/Blue-Ocean-Strategy-Primer-113
600KB, 18 slides
RELATED DOCUMENTS/FRAMEWORKS
• Blue Ocean Strategy Canvas (Excel Template) - https://flevy.com/browse/business-document/blue-ocean-strategy-canvas-template-448
• Growth Strategy Toolkit – http://flevy.com/browse/business-document/growth-strategy-208
• Growth Opportunity Assessment - https://flevy.com/browse/business-document/growth-opportunity-assessment-759
• Business Model Innovation - https://flevy.com/browse/business-document/business-model-innovation-136
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SWOT Analysis
Many market research firms routinely publish SWOT analyses for public companies.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• The SWOT Analysis (also called SWOT Matrix) is one of the earliest strategy frameworks. It was developed in the 1960s at Harvard Business School by Learned, Christensen, Andrews, and Guth.
• The name is an acronym for Strengths, Weaknesses, Opportunities, and Threats.
• This framework provides basic directions for structuring strategic analysis.
• The underlying theory is that assessment of competitive position should combine both an external and an internal analysis. The internal factors are Weaknesses and Strengths, whereas the external factors are Opportunities and Threats.
• We can conduct SWOT analyses for our own organization in addition to our competitors, so that we gain added insight into our company’s competitive position.
• The output of this analysis is often displayed in the form of a 2x2 matrix.
• SWOT Analysis is often conducted in conjunction with PEST Analysis.
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PEST Analysis
PEST Analysis been sometimes been extended to include Legal and Environmental, forming the name PESTLE Analysis.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• PEST Analysis is a framework evaluating macro-environmental factors used in the environmental scanning component of strategic management. The PEST analysis framework has become increasingly popular and relevant as the first decade of the 21st century have given rise to green business and environmental concerns from the public.
• PEST is an acronym for Political, Economic, Social, and Technological, which are the macro-environmental factors to analysis in this analysis.
• This analysis is often performed in conjunction with other popular frameworks, as a means of enhancing the understanding and output of these other frameworks. Specifically, it is often used to help explain the analysis in the following frameworks:
• Porter’s Five Forces;
• SWOT Analysis;
• Value Chain Analysis; and
• Industry financials.
• PEST Analysis is often performed in a 3-phase process: data collection, industry trend analysis, and trend quantification.
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Marketing Mix (4/7 P’s)
In most cases, Price and Product are the more important factors and are determined first—as these are more closely tied to our competitive advantage.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• The 4 P’s of marketing, often just called Marketing Mix, is perhaps the commonly used corporate marketing framework. The marketing mix refers to the 4 levers to adjust when determining the essence of product’s marketing strategy.
• The 4 P’s refer to Price, Product, Promotion, and Placement.
• This framework has been extended to 7 P’s, to also include Physical Evidence, People, and Process.
• The definitions for the additional 3 P’s should not be confused with the People-Process-Technology framework, which is more operationally-focused (vs. consumer-focused).
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Marketing Mix (4/7 P’s)
Definitions of the P’s
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Product
A product is seen as an item that satisfies what a consumer needs or wants. It is a tangible good or an intangible service. Intangible products are service based like the tourism industry, the hotel industry and the financial industry. Tangible products are those that have an independent physical existence.
Typical examples of mass-produced, tangible objects are the motor car and the disposable razor. A less obvious but ubiquitous mass-produced service is a computer operating system. Every product is subject to a life-cycle including a growth phase followed by a maturity phase and finally an eventual period of decline as sales falls.
Marketers must do careful research on how long the life cycle of the product they are marketing is likely to be and focus their attention on different challenges that arise as the product moves through each stage. The marketer must also consider the product mix. Marketers can expand the current product mix by increasing a certain product line’s depth or by increasing the number of product lines. Marketers should consider how to position the product, how to exploit the brand, how to exploit the company’s resources and how to configure the product mix so that each product complements the other.
The marketer must also consider product development strategies.
The amount a customer pays for the product. The price is very important as it determines the company’s profit and hence, survival. Adjusting the price has a profound impact on the marketing strategy, and depending on the price elasticity of the product, often it will affect the demand and sales as well. The marketer should set a price that complements the other elements of the marketing mix.
When setting a price, the marketer must be aware of the customer perceived value for the product. Three basic pricing strategies are: market skimming pricing, market penetration pricing and neutral pricing. The ‘reference value’ (where the consumer refers to the prices of competing products) and the ‘differential value’ (the consumer’s view of this product’s attributes versus the attributes of other products) must be taken into account.
Price
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2
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Marketing Mix (4/7 P’s)
Definitions of the P’s
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Promotion
All of the methods of communication that a marketer may use to provide information to different parties about the product. Promotion comprises elements such as: advertising, public relations, personal selling and sales promotion.
Advertising covers any communication that is paid for, from cinema commercials, radio and Internet advertisements through print media and billboards. Public relations is where the communication is not directly paid for and includes press releases, sponsorship deals, exhibitions, conferences, seminars or trade fairs and events. Word-of-mouth is any apparently informal communication about the product by ordinary individuals, satisfied customers or people specifically engaged to create word of mouth momentum. Sales staff often plays an important role in word of mouth and public relations.
Refers to providing the product at a place which is convenient for consumers to access. Various strategies such as intensive distribution, selective distribution, exclusive distribution and franchising can be used by the marketer to complement the other aspects of the marketing mix. Price
3
4
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Marketing Mix (4/7 P’s)
Definitions of the P’s
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
Physical Evidence
Elements within the store — the store front, the uniforms employees wear, signboards, etc.
The employees of the organization with whom customers come into contact.
The processes and systems within the organization that affects its marketing process.
People
Process
The additional 3 P’s are mostly relevant to Service marketing.
5
6
7
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Marketing Mix (4/7 P’s)
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
The Flevy author DemandMetric specializes in Corporate Marketing tools built in Excel:https://flevy.com/seller/demandmetric
Below, we have compiled a number of Corporate Marketing-focused frameworks and tools.
PRICING STRATEGY
• Pricing Strategy Framework - https://flevy.com/browse/business-document/pricing-strategy-226
• Pricing Strategy Workshop - https://flevy.com/browse/business-document/pricing-strategy-workshop-764
• Price Increase Execution - http://flevy.com/browse/business-document/best-practices-in-price-increase-execution-681
PRODUCT STRATEGY
• Product Lifecycle - https://flevy.com/browse/business-document/product-lifecycle-227
• Rogers’ Five Factors - https://flevy.com/browse/business-document/rogers-five-factors-169
• Psychology of Product Adoption - https://flevy.com/browse/business-document/psychology-of-product-adoption-203
MARKETING PLAN DEVELOPMENT
• Marketing Plan Framework - https://flevy.com/browse/business-document/marketing-plan-development-framework-174
• Strategic Marketing and Sales Planning - https://flevy.com/browse/business-document/strategic-marketing-and-sales-planning-612
• Strategic Marketing Plan Template - https://flevy.com/browse/business-document/strategic-marketing-plan-template-676
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Product Lifecycle and Consumer Adoption Curve
Be aware that as a product moves through its lifecycle, the likelihood of customers switching to a substitute product increases.
Overview
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• Product Lifecycle analysis is a tool to predict how sales will develop based on the age of the product category. Marketers and strategists can use this analysis to predict sales growth, associated customer and competitor behaviors, and, in turn, devise the appropriate product marketing strategy.
• The Product Lifecycle itself it divided into 4 stages of development: Introduction, Growth, Maturity (and Saturation), and Decline (and Termination).
• The length of each period varies tremendously. Some products have very short cycles, whereas others can take decades or even centuries to go through the cycle. The lifecycle can be mapped against the consumer adoption curve, where the peak of the curve generally occurs in the maturity stage of the Product Lifecycle.
• The Product Lifecycle is typically mapped against the Consumer Adoption Curve to draw out key marketing and competitive insights. By understanding what stage of the Consumer Adoption Curve we’re at, we can gain invaluable insights into the who our target customer are, as well as their defining attributes.
• The Consumer Adoption Curve is defined by 5 sequential stages: Innovators, Early Adopters, Early Majority, Late Majority, and Laggards. Typically, the is a “chasm” between the Early Adopters and Early Majority.
• Product Lifecycle Analysis also provides a framework to understand the competitive environment. It makes an underlying assumption that sales and profitability follow a predictable pattern for all industries and all products within those industries.
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Product Lifecycle and Consumer Adoption Curve
It is useful to map all products within an industry or product category against the Adoption Curve—to visualize dynamics among products (e.g. substitution, complements).
Product Lifecycle Mapped on Consumer Adoption Curve
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
“Cro
ssin
g t
he
Ch
asm
”
Innovators(2.5%)
Early Adopters(13.5%)
Early Majority(34%)
Late Majority(34%)
Laggards(16%)
STAGE 1
INTRODUCTION
STAGE 2
GROWTH
STAGE 3
MATURITY
STAGE 4
DECLINE
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Product Lifecycle and Consumer Adoption Curve
More Information
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix
Porter’s Five Forces
SWOT AnalysisProductLifecycle
BCG Matrix PEST AnalysisConsumer
Adoption Curve
• Both frameworks are explained in the document Product Lifecycle, with the emphasis on Product Lifecycle Analysis
• Additional topics covered include: Bass Diffusion Model, Lifecycle-Performance Factor Matrix, strategic positioning, and substitution analysis.
Learn more about Product Lifecycle and Consumer Adoption Curve analyses here:https://flevy.com/browse/business-document/product-lifecycle-227
DETAILS
• Seller: LearnPPT
• File size: 700KB
• Number of Slides: 34
RELATED DOCUMENTS/FRAMEWORKS
• Pricing Strategy – https://flevy.com/browse/business-document/pricing-strategy-226
• Psychology of Product Adoption - https://flevy.com/browse/business-document/psychology-of-product-adoption-203
• Complete Business Frameworks Guide - https://flevy.com/browse/business-document/complete-business-frameworks-reference-guide-644
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Contents
Overview
Strategy Development Frameworks
Strategy Execution Frameworks
Summary
Appendix
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In this section, we will cover 3 strategy execution frameworks
Organizations spend 90-95% of their time and resources on execution—despite this, most organizations fail at the execution of their strategies.
Strategy Execution Framework
Balanced Scorecard Organizational Hurdles Hoshin Kanri
1 2 3
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Balanced Scorecard
The BSC framework is flexible in that it allows for the strategy itself to evolve in response to changes in the company’s competitive, market, and technological environments.
Overview
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• The Balanced Scorecard (BSC) is a Strategy Performance Management tool. It is a semi-standard structured report, supported by proven design methods and automation tools, that can be used by managers to keep track of the execution of activities by the staff within their control and to monitor the consequences arising from these actions. It was developed by Robert Kaplan and David Norton.
• The BSC approach is called “balanced,” because it supplements traditional financial measures with 3 key non-financial areas:
• A company’s relationship with its customers;
• Its key internal business processes; and
• Its learning and growth.
• This approach enables companies to track financial results, while simultaneously monitoring progress in building the capabilities and acquiring the intangible assets they need for future growth.
• BSC also provides a framework for company’s to translate their strategy into measurable and actionable KPIs and objectives. Specifically, it ties 4 key management processes (Translating the Vision, Communicating and Linking, Business Planning, and Feedback and Learning) into both short-term and long-term strategic objectives.
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Balanced Scorecard
4 Management Key Processes – Framework and Definitions
Source: Balanced Scorecard, Kaplan and Norton (2005)
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
BalancedScorecard
Communicating and Linking
• Communicating and educating
• Setting goals
• Linking rewards to performance measures
Feedback and Learning
• Articulating the shared vision
• Supplying strategic feedback
• Facilitating strategy review and learning
Translating the Vision
• Clarifying the vision
• Gaining consensus
Business Planning
• Setting targets
• Aligning strategic initiatives
• Allocating resources
• Establishing milestones
1
2
3
4
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Balanced Scorecard
More Information
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• The BSC framework is explained in detail in our document Balanced Scorecard
• Topics covered include: Four Processes (Translating the Vision, Communicating and Linking, Business Planning, Feedback and Learning), Four Perspectives (Financial Measures, Customer Relationships, Internal Business Processes, Learning and Growth), Personal Scorecard, and Strategic Learning
• We have a number of other BSC documents, listed below
Learn more about the Balanced Scorecard here:https://flevy.com/browse/business-document/balanced-scorecard-134
DETAILS
• Seller: PPTLab
• File size: 600KB
• Number of Slides: 27
RELATED DOCUMENTS/FRAMEWORKS
• BSC Strategy Map - https://flevy.com/browse/business-document/balanced-scorecard-strategy-map-256
• BSC Training - https://flevy.com/browse/business-document/opex-balanced-scorecard-training-module-567
• BSC Overview & Examples - https://flevy.com/browse/business-document/introduction-to-balanced-scorecard-723
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Organizational Hurdles
In Blue Ocean Strategy, the concept of overturning conventional wisdom on doing things is called “tipping point leadership.”
Overview
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• In Blue Ocean Strategy, the authors identify 4 main Organizational Hurdles that the organization must overcome for successful business execution. These hurdles arise when a company develops a new strategy to departs from the status quo.
• These hurdles are the Cognitive Hurdle, Resource Hurdle, Motivational Hurdle, and Political Hurdle.
• Although all companies face different degrees of these hurdles, many may only face a subset of the 4 hurdles. To overcome these hurdles effectively, organizations must abandon perceived wisdom on effecting organizational change.
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Organizational Hurdles
4 Organizational Hurdles Definitions
Source: Blue Ocean Strategy, Kim and Mauborgne, 2005
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
CognitiveHurdle
ResourceHurdle
MotivationalHurdle
PoliticalHurdle
1 2 3 4
• Limited resources—whether in staff or finances
• The greater the shift in strategy, the greater the resources needed to execute it
• Opposition from powerful vested interests
• Any significant shift to an organization will result in a shift in political power
• An organization stuck on the status quo—an unwillingness to “rock the boat”
• An unmotivated staff
• Motivating staff to change the status quo often takes years—time that most organizations cannot afford
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Organizational Hurdles
More Information
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• The 4 Organizational Hurdles are discussed in the document Guide to Business Strategy Execution
• This document focuses on the topic of strategy execution and covers a number of concepts and frameworks: Building Blocks to Execution, 17 Traits of Successful Execution, Transformation Program Design, Balanced Scorecard
Learn more Organizational Hurdles and other Strategy Execution frameworks here:http://flevy.com/browse/business-document/guide-to-business-strategy-execution-873
DETAILS
• Seller: LearnPPT
• File size: 700KB
• Number of Slides: 48
RELATED DOCUMENTS/FRAMEWORKS
• Balanced Scorecard - https://flevy.com/browse/business-document/balanced-scorecard-134
• Guide to Business Strategy Design - https://flevy.com/browse/business-document/complete-guide-to-business-strategy-design-375
• Formulating a Breakthrough Strategy - https://flevy.com/browse/business-document/formulating-a-breakthrough-strategy-598
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Hoshin Kanri
Hoshin Kanri strives to get every employee pulling in the same direction at the same time.
Overview
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• Hoshin Kanri (also known as Policy Deployment, Hoshin Planning, or just Hoshin) is a Strategic Planning/Strategic Management Methodology. It is based on a concept popularized in Japan in the late 1950s by Yoji Akao.
• "Each person is the expert in his or her own job, and Japanese TQC (Total Quality Control) is designed to use the collective thinking power of all employees to make their organization the best in its field,“ Yoji Akao. This is the fundamental principle of Hoshin Kanri.
• In other words, this framework ensures that the strategic goals of our company drive progress and action at every level within the organization. This eliminates the waste that comes from inconsistent direction and poor communication.
• This framework is intended to help an organization:
• Focus on a shared goal;
• Communicate that goal to all leaders;
• Involve all leaders in planning to achieve the goal; and
• Hold participants accountable for achieving their part of the plan.
• Hoshin Kanri is falls under the umbrella of Lean Thinking (or called Lean Management, Lean Methodologies). Lean frameworks strive for continuous improvement of the organization.
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Hoshin Kanri
More Information
Balanced
Scorecard
Organizational
Hurdles
Hoshin
Kanri
• This framework is explained in more detail in our document Hoshin Kanri Strategy Deployment
• Topics covered include: underlying principles of Hoshin Kanri, PDCA Approach, Hoshin Kanri Tools, Elements of Hoshin Kanri, Management Reviews, and Critical Success Factors
Learn more about Hoshin Kanri here:https://flevy.com/browse/business-document/Hoshin-Kanri-155
DETAILS
• Seller: OEConsulting
• File size: 11.8MB
• Number of Slides: 145
FLEVY AUTHORS WHO SPECIALIZE IN LEAN / OPERATIONAL EXCELLENCE FRAMEWORKS
• OEConsulting - https://flevy.com/seller/oeconsulting
• Operational Excellence Consulting - https://flevy.com/seller/oec
LEAN / OPERATIONAL EXCELLENCE BUSINESS TOOLKITS
• Lean Management / Enterprise - https://flevy.com/business-toolkit/lean-management-enterprise-lean
• Six Sigma - https://flevy.com/business-toolkit/six-sigma-project-6s
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Contents
Overview
Strategy Development Frameworks
Strategy Execution Frameworks
Summary
Appendix
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In this primer, we introduced 12 different business frameworks related to Strategy Development and Execution
Summary
Consolidation-Endgame Curve
Blue Ocean Strategy
Marketing Mix(4/7 P’s)
Porter’s Five Forces
SWOT Analysis Product Lifecycle
BCG Growth-Share Matrix
PEST AnalysisConsumer Adoption
Curve
1
2
3
4
5
6
7
8
9
BalancedScorecard
Organizational Hurdles
Hoshin Kanri
10
11
12
STRATEGY DEVELOPMENT STRATEGY EXECUTION
In this document, we provided high level overviews of 12 different frameworks related to Strategy Development and
Strategy Execution. These are the same tools and analyses performed by top tier consulting firms, although only a
small sample of the wide array of frameworks and tools available. You can find countless more frameworks available at
Flevy (http://flevy.com).
Using and applying these frameworks is an art. Depending on your specific business situation, the usage and
applications of these frameworks will change significantly.
To learn more about any of these topics, we advise you take a look at the recommended documents referenced
throughout this presentation. We have also included additional recommended documents in the following slides.
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Here is a list of business frameworks and methodologies that have NOT been referenced earlier in this document
Additional Frameworks – Strategy Development
STRATEGY DESIGN & DEVELOPMENT
• Strategy Development Methodology - https://flevy.com/browse/strategy-marketing-and-sales/strategy-development-methodology-264
• Strategy Development (PLAN Framework) - https://flevy.com/browse/business-document/plan-for-performance-methodology-746
• Evolution of Strategy - https://flevy.com/browse/strategy-marketing-and-sales/evolution-of-strategy-705
• Success Is System, Failure Is Component - https://flevy.com/browse/business-document/success-is-system-failure-is-component-302
• Core Competencies Analysis - https://flevy.com/browse/strategy-marketing-and-sales/core-competencies-analysis-75
• Customer Segmentation - https://flevy.com/browse/business-document/customer-segmentation-700
• Competitive Analysis - https://flevy.com/browse/business-document/competitive-analysis-689
• Profit Pools Framework - https://flevy.com/browse/business-document/profit-pools-concept-744
• Value Creation Framework - https://flevy.com/browse/business-document/value-creation-framework-745
• Services Growth Strategy - https://flevy.com/browse/business-document/services-growth-and-effectiveness-strategy-735
• Competitive Assessment - https://flevy.com/browse/business-document/guide-to-competitive-assessment-760
• Industry Analysis - https://flevy.com/browse/business-document/industry-analysis-773
• Market Entry Strategy - https://flevy.com/browse/business-document/market-entry-strategy-776
• Shareholder Value Analysis - https://flevy.com/browse/business-document/shareholder-value-analysis-734
• Market Modeling and Sizing - https://flevy.com/browse/business-document/building-a-market-model-and-market-sizing-376
• Business Case Development - https://flevy.com/browse/business-document/business-case-development-framework-199
• Cost Drivers Analysis - https://flevy.com/browse/business-document/cost-drivers-analysis-76
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Additional Frameworks – Strategy Execution
STRATEGY EXECUTION & DEPLOYMENT
• Strategy Planning & Deployment Training - https://flevy.com/browse/strategy-marketing-and-sales/opex-strategy-planning-and-deployment-training-module-597
• McKinsey 7-S Model - https://flevy.com/browse/strategy-marketing-and-sales/mckinsey-7-s-strategy-model-197
• Corporate Performance Measurement - https://flevy.com/browse/business-document/corporate-performance-measurement-696
• Change Management Methodology - https://flevy.com/browse/business-document/change-management-methodology-241
• Benchmarking for Performance - https://flevy.com/browse/business-document/benchmarking-for-world-class-performance-156
• Scenario Planning - http://flevy.com/browse/business-document/scenario-planning-243
• Value Stream Mapping - https://flevy.com/browse/business-document/opex-value-stream-mapping-training-module-599
• Soft Side of Change Management - https://flevy.com/browse/business-document/soft-side-of-change-management-261
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Here are 9 of our featured sellers on Flevy—each seller has an extensive management consulting background and many operate their own firms
Looking for more business frameworks? Check out our 10 must-have frameworks:http://flevy.com/business-frameworks
Recommended Authors/Contributors
TEAM NEOSIhttps://flevy.com/seller/teamneosi
Corporate Communications frameworks from McKinsey specialists with combined 40+ years experience.
LANCE LATHAMhttps://flevy.com/seller/lancelatham
Frameworks related to Operations Management, Process Improvement, and Manufacturing.
PAUL ALLEN SMITHhttps://flevy.com/seller/paulsa
Frameworks related to IT and Risk. E.g., ITIL, PRINCE2, Risk Management.
DOCUMENTS FILEShttps://flevy.com/seller/documentsfiles
Consulting frameworks and documents spanning Strategy, Operations, Finance.
OEChttps://flevy.com/seller/oec
Frameworks focused on delivering Operational Improvement (e.g. 8D Problem Solving, Lean, Six Sigma).
STRATICXhttps://flevy.com/seller/straticx
Frameworks on Corporate and BU Strategy, Business Transformation, M&A, and Operational Improvement.
OE CONSULTINGhttps://flevy.com/seller/oeconsulting
Topics include Lean Management, Quality Management, and Strategic Planning & Deployment.
LEARN PPThttps://flevy.com/seller/learnppt
Business frameworks and toolkits. E.g., Corporate Strategy, Change Management, Operational Improvement.
PPT LABhttps://flevy.com/seller/pptlab
Classic Business Frameworks. E.g., McKinsey 7-S Model, Balanced Scorecard, Christensen's Innovation, etc.
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We have assembled a number of Business Toolkits, each focused on a different business project—a small selection has been included below
We are constantly adding new end-to-end Business Toolkits to Flevy:https://flevy.com/business-toolkits
Flevy.com Business Toolkits
• Balanced Scorecard Toolkithttps://flevy.com/business-toolkit/balanced-scorecard-bsc
• Business Case Development Toolkithttps://flevy.com/business-toolkit/business-case-development-bcase
• Change Management Toolkithttps://flevy.com/business-toolkit/change-management-cm
• Performance Management Toolkithttps://flevy.com/business-toolkit/performance-management-perf
• Pricing Strategy Toolkithttps://flevy.com/business-toolkit/pricing-strategy-ps
• Product Launch Toolkithttps://flevy.com/business-toolkit/product-launch-strategy-pls
• Strategic Planning Toolkithttps://flevy.com/business-toolkit/strategic-planning-sp
• Value Chain Analysis Toolkithttps://flevy.com/business-toolkit/value-chain-analysis-vc
We have 40+ Business Toolkits
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Contents
Overview
Strategy Development Frameworks
Strategy Execution Frameworks
Summary
Appendix
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You can download a Strategy Development Discussion deck for free from Flevy.com
PARTIAL PREVIEW
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DESCRIPTION
• This is a discussion deck template for a corporate strategy development session.
• In this discussion, we go through a 2-prong approach to growth and evaluate the merits of various growth drivers.
• From the 2-prong approach, various scenarios can be generated in the discussions and dashboards are used to evaluate each scenario.
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Why is that only 20% of the sales team generate such a disproportionate amount of the sales? What if you were to only hire the “best of the best?”
THE 16 HUMANISTIC ATTRIBUTES + BEHAVIORAL QUADRANT
Download the Fiaccabrino Selection Process Primerfor Free here:
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DESCRIPTION
• In most sales organizations, there are 2 crippling truths—1) 80-90% of sales are generated by only 20% of the sales team and 2) turnover is abysmal.
• The Fiaccabrino Selection Process (FSP) is a proven methodology for increasing sales and reducing turnover. It teaches you how to select only the "best of the best" for your organization.
• Whereas the methodology was originally developed for a sales organization, it can easily be modified and tweaked for other functions.
• The core of the framework is to understand 16 critical Humanistic Attributes.
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Flevy.com (http://flevy.com) – Marketplace for premium business documents
Download the latest version of this primer for free at: http://flevy.com/strategy-frameworks / Question? Email us: [email protected]
Got business documents?
You can join Flevy.com and sell your business documents
• Flevy presents an effortless way for you to capitalize on your otherwise idle business documents
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• Register here: http://flevy.com/register
• We approve documents every 2-3 days
• Once the document is live on the Flevy marketplace, we will do the marketing and sales
• Questions? Email us at [email protected]
Earn passive income on Flevy by selling your old business documents— register here: http://flevy.com/register
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Flevy.com (http://flevy.com) – Marketplace for premium business documents
Download the latest version of this primer for free at: http://flevy.com/strategy-frameworks / Question? Email us: [email protected]
Flevy (www.flevy.com) is the marketplace
for premium documents. These
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Frameworks to Financial Models to
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Flevy was founded under the principle that
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