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Introduction to Capital Planning Management Systems Scottish Healthcare Conference 2013 Michael Kwok, P.Eng. MBA Senior Vice President, Professional Services Ray Dufresne, AIA Vice President, Consulting Friday 8 th November 2013
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Page 1: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Introduction to Capital Planning Management Systems

Scottish Healthcare Conference 2013

Michael Kwok, P.Eng. MBA Senior Vice President, Professional Services Ray Dufresne, AIA Vice President, Consulting Friday 8th November 2013

Page 2: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

About VFA

Provider of software and services for end-to-end capital planning and management

Established 1998; privately held

Headquartered in Boston, MA, USA Canadian subsidiary HQ in Burnaby

United Kingdom subsidiary HQ in Reading

600 clients in corporate, education, government & healthcare markets

VFA software used to manage over 4 billion square feet of facilities

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Facility Assessments

Capital Planning & Management

Software (CPMS)

Business Process Consulting

+

+

CAMS

Page 3: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Facilities Capital Planning – Basics

PLANNING

ANALYSIS

DATA COLLECTION

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Page 4: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Capital Asset Management Systems (CAMS)

Targeting Metrics Benchmarking

Financial Modeling Capital Planning Scenario Analyses

Baseline Deferred Maintenance Capital Renewal Functional Needs

Implementation Aggregated Projects Accountability Strategic Procurement

Capital Planning Management Solutions (CPMS) / CAMS integrates services, “best-practice” business processes, methodology, and technology to deliver mission-critical information, enabling true lifecycle-based facilities management.

AUDIT

SET GOALS

CAPITAL PLANNING

PROJECT PLANNIING

PROCURE-MENT PLAN

MONITOR SUCCESS

REASSESS

Facility Condition Assessment

Software Application

Consulting Services

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Page 5: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Capital Asset Management Systems (CAMS)

COLLECT & MAINTAIN Facility Information Condition Functional Adequacy Capacity / Utilization Renewal

ANALYZE Facility Data Priorities Benchmarks Funding scenarios Budget impact Portfolio realignment

DEFINE Capital Projects & Plans Annual and Long-term Renewal, Maintenance,

Construction, etc. Communication to stake holders Budget level approval

MANAGE Projects Create & manage work orders Real-time project reporting Communicate results

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Page 6: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Sources of Asset Information

Location / Type

Equipment Inventory

ASSETS

Data Conditions

Space

Operations

Leases

Forecasts

People Internal FM Outsourced FM Business

Managers Building

Occupants

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Page 7: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Asset Inventory and Condition Evaluation

Compile facility data Include photographs and CAD drawings

Create detailed descriptions of assessment findings

Develop detailed cost estimates

Estimate replacement values, deferred maintenance and lifecycle costs

Industry standard data (e.g., R.S. Means)

Classify data for decision support analysis

Price

Acc

urac

y Budgeting

Budgeting + Hot spots

Budgeting + Actionable

Budgeting + Actionable

Statistical Modeling

VFA.auditor

Systems Lifecycle Assessment

Detailed Facility Condition Assessment

Collect & Maintain Facility Information

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Page 8: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Green Building Assessments

Protect and Conserve Water

Indoor Environmental Quality

Environmental Impact of Materials

Optimize Energy Performance

Employ Integrated Design

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Page 9: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Facility Condition Index and HEFCE Code

Facility Condition Index (FCI) An industry-standard parametric

tool used to compare relative building conditions.

FCI = cost of existing requirements

current building replacement value

A B C D

0% 5% 11% 30% 50% 100%

HEFCE Condition Code

HEFCE

FCI Index

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Page 10: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

NHS Ranking Protocol

Ranking Protocol FCI can be linked to the NHS Ranking Protocol for Physical Condition

CONDITION DEFINITION CLASSIFICATION FCI

Excellent/as new condition (generally less than 2 years old). Expected to perform as intended over its expected useful service life.

A ≤ 5%

Satisfactory condition with evidence of only minor deterioration. Element/Sub-Element is operational and performing as intended. B 6 - 11%

Poor condition with evidence of major defects. Elements/Sub-Element remains operational but is currently in need of major repair or replacement.

C 12 – 30%

Unacceptable condition. Non-operational or about to fail. Has reached the end of its useful life.

D 31 – 59%

Supplementary rating added to D only to indicate that it is impossible to improve without replacement. X >60%

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Page 11: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Common database prevents silos of information, and allows the organization to use the same data for both strategic and tactical requirements

Centralized asset database provides holistic view of the portfolio

Common terminology and platform

Data hierarchy based on organizational hierarchy

A Centralized Repository of Asset Data

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Page 12: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Plan the information you want to collect

prior to assessing sites

Consider all required assets - both vertical & utilities

Building System Data

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Page 14: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Creation of additional ad-hoc reports

Drag and drop

Customize titles, notes, instructions

Create calculation fields

“Pro” tool available

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Page 15: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Region: 13 Campus: West Campus Asset Name: Timberlake Building

Category-Priority 1 2 3 4 5 Total

Air/Water Quality £0 £0 £0 £6,836 £0 £6,836

Building Code Accessibility £0 £0 £471,020 £0 £118,875 £589,895

Building Code Compliance £46,028 £393,498 £0 £0 £227,534 £667,060

Building Integrity £802,691 £1,219,480 £1,699,412 £4,630 £0 £3,726,213

Energy £0 £0 £0 £43,637 £0 £43,637

Functionality £0 £112,904 £136,187 £161,308 £1,521 £411,920

Hazardous Materials £0 £0 £0 £0 £146,626 £146,626

Life Safety £33,581 £0 £0 £6,364 £3,716 £43,661

Total £882,300 £1,725,882 £2,306,619 £222,755 £498,272 £5,635,848

Crosstabs of Requirements

By Category and Priority/Asset Name

Priority Description 1 Currently Critical 2 Potentially Critical 3 Necessary - Not Yet Critical 4 Recommended 5 Does Not Meet Current Standards

Establish Priorities

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Page 16: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Funding Scenario Analysis

Compare options based on the parameters you specify – years, funding level, inflation rate, etc.

3

2.7

2.4

2.1

1.8

1.5

1.2

0.9

0.6

0.3

0

.60

.54

.48

.42

.36

.30

.24

.18

.12

.06

2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028

Fund

ing

($M

illio

ns)

FCI

Blue: Funding requirement to maintain a constant FCI Green: Impact on Facilities Condition Index with level funding over 20 years

Red: Funding needed to reduce FCI to 10% and then maintaining it 16

Page 17: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Applications

Now That You Have It…

What Can You Do With Your

Data?

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Page 18: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Asset Information Management

Dashboards provide critical overview of Portfolio value and conditions Funding needs Key indicators such as FCI

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Page 19: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

School F 108,874 7 2 1 3 1School B 44,395 2 5 6 4 2School A 24,257 1 4 10 5 3School G 49,776 8 6 3 6 4Arena 30,600 10 7 2 6 5School C 19,797 3 8 8 6 6School D 83,851 5 1 13 6 7School H 90,588 9 3 9 7 8School J 6,600 11 12 4 9 9School K 5,174 12 10 5 9 10Garage 929 4 13 11 9 11School E 5,628 6 11 14 10 12School L 5,670 13 9 12 11 13School M 3,377 14 14 7 12 14

Rank By Cost Green Upgrades

Per SF

Average of Rankings

Final RankAsset Asset

Size (SF)

Rank By Building

Energy Use Reduction

Rank By Carbon

Emissions Reduction

Potential Level for Certification Certified £348,993 36

Yes No Yes Maybe Unlikely Sustainable Sites 1 11 1 6 5 £17,501

Water Efficiency 0 10 0 4 6 £21,902

Energy and Atmosphere 2 28 2 4 24 £62,558

Materials and Resources 1 13 1 9 4 £174,446

Indoor Environmental Quality 1 18 1 7 11 £72,586 Innovation and Upgrade 1 7 0 1 6 £0

Existing/Potential Points Score 5 87 5 31 56

Category of Sustainability Existing Potential

Cost

Point Levels for: LEED-EB O&M Certification 34-42 Certified 43-50 Silver 51-67 Gold 68-92 Platinum

Scorecards: Analyze Against Evaluation System

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Page 20: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Portfolio FCI Comparisons

FCI =cost of existing requirements

current systems replacement valueFCI =

cost of existing requirements

current systems replacement value

cost of existing requirements

current systems replacement value

2009 Estates Portfolio by Facility TypePortfolio Average = 11.8%

2.6%

8.7%11.2%

14.8%18.5%

0%

10%

20%

30%

40%

50%

60%

Data Centre /Trading Floor

£21.7M

Metro CityOffice

£18.1M

Front of House(Retail) £31.3M

Secondary /Back Offices

£17.6M

BusinessContinuity Site

£26.5M3-Year Backlog Shown

Portfolio Size: 84 (8, 14, 32, 18, 12)

FCI R

ange

Quickly understand condition ranges

Compare building types across regions/portfolios

Review asset or system condition variations by location

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Page 21: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Capital Budgets Ranking

Prioritize all needs based on organizational objectives

Produce multi-year budgets

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Page 22: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Interface with Facility Management systems

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Page 23: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Case Study: Pilot

Page 24: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

The Six Facet Approach

Backlog Maintenance

• Physical Condition • Statutory Compliance • Environmental Management

NHS Scotland Property

Appraisal Guidance

• Space Utilisation • Functional Suitability • Quality

Standard Functionality of VFA .facility

Future Functionality / Integration with NHS Scotland Property Appraisal Guidance

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Page 25: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Data Imported

Statistics Initially 2 Boards – NHS Lanarkshire and NHS Dumfries & Galloway

(2 sites in NHS Tayside added later) 582 Sites

Owned, Leased, PFI and Third Party Ownership 1,184 Blocks (Total) – 401 (Owned, Leased and PFI) 569K square meters 9,839 Maintenance Backlog Items £148M in Current Maintenance Backlog (All Blocks) £45M in Maintenance over next 5 years Gaps System Lifecycle Data Asset Replacement Costs

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Page 26: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Maintenance Backlog Detail

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Page 27: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Cost Estimating Access to external databases: BCIS, or Own Cost Information

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Page 28: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

System Lifecycle Added

Modeled system lifecycle data added for 221 Blocks Owned, occupied buildings

EXAMPLE

System Detail View: System level record BCIS coding Location Quantity Estimated replacement value Associated requirements Documents Photos

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Page 29: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Adjusting Lifecycle based on Observed Conditions

Tailor “normal” data to…

Be contract specific

Reflect maintenance strategies

EXAMPLE: System Detail View

Tailor “observed” years remaining

Tailor “% Renew”

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Page 30: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Prioritization – Budget Ranking Prioritize all needs based on organizational objectives Produce multi-year budgets

Time Criticality

Category of Issue

Building System

Building Use

Building Condition

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Page 31: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Sample Report Using NHS Ranking Protocol

Replace

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Page 32: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Sample Report Using NHS Ranking Protocol

13% 12%6% 9%

3%13%

30%

0%

20%

40%

60%

80%

100%

120%

140%

160%

180%

Clinic Elderly Health Centre

Hospital Mental Hospital

Offices Residential

FCI R

ange

Portfolio by Facility TypePortfolio Average = 11% (Aggregate 14.5%)

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Page 33: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Credible project lifecycle profile

(Lifts)

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Page 34: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Sample Board Level Analyses

Page 35: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Impact of Replacing Royal Infirmary

Modelled new 55,000 sm hospital to open in 2018

Retired 14 facilities between 2013 and 2022

Results

Elimination of £36.1M in current Backlog

Elimination of £64.3M in lifecycle costs in the next 20 years

Increase in total value of the Estate of £45.7M

Analysis does not include any proceeds of sales of disposed properties

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Page 36: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Funding Levels Required to Maintain FCI

0

0.05

0.1

0.15

0.2

0.25

0.3

£0

£10,000,000

£20,000,000

£30,000,000

£40,000,000

£50,000,000

£60,000,000

£70,000,000

£80,000,000

£90,000,000

2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033

FCI

Fund

ing

(in G

BP)

Comparison of funding required to maintain FCI with and without replacement hospital

Funding to maintain current CI w/o replacement hospital Funding to maintain current FCI with replacement hospital

FCI w/o replacement hospital FCI with replacement hospital

Total Funding (2013-2033): £177M Total Funding (2013-2033): £64M

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Page 37: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Funding Levels Required to Maintain FCI

0

0.05

0.1

0.15

0.2

0.25

0.3

£0

£10,000,000

£20,000,000

£30,000,000

£40,000,000

£50,000,000

£60,000,000

£70,000,000

£80,000,000

£90,000,000

2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033

FCI

Fund

ing

(in G

BP)

Comparison of funding required to maintain FCI with and without replacement hospital

Funding to maintain current CI w/o replacement hospital Funding to maintain current FCI with replacement hospital

FCI w/o replacement hospital FCI with replacement hospital

0

0.05

0.1

0.15

0.2

0.25

0.3

£0

£10,000,000

£20,000,000

£30,000,000

£40,000,000

£50,000,000

£60,000,000

£70,000,000

£80,000,000

£90,000,000

2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031 2032 2033

FCI

Fund

ing

(in G

BP)

Comparison of funding required to maintain FCI with and without replacement hospital

Funding to maintain current CI w/o replacement hospital Funding to maintain current FCI with replacement hospital

FCI w/o replacement hospital FCI with replacement hospital

Total Funding (2013-2033): £177M Total Funding (2013-2033): £111M

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Page 38: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Modelling Functional Suitability, Quality & Utilisation

Modelled cost to remedy functional suitability, quality and space utilization deficiencies

Used ratings in Property and Asset Management Strategy 2013-2017

Created modelled cost per sm value based on rating

Created requirements in database

Categorized separately form Maintenance Backlog and Statutory Compliance

Improve C to B Improve D to B Improve O to F Functional Suitability £250 £400

Quality £100 £250 Space Utilization £300

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Page 39: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Total Liability across Categories

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Page 40: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Requirements Index vs. Facility Condition Index

‘Current Replacement Cost FCI = Total of Maintenance Backlog & Statutory Compliance costs

‘Current Replacement Cost RI = Total of all categories of facility improvement costs

Requirements Index (RI) is similar to FCI, except in includes all categories of requirements

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Page 41: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

FCI vs RI for Lanarkshire Facilities

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Page 42: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Use of Data for Refurbishment Strategies

Insert Graphic

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Page 43: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Sample Project

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Page 44: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

Results Successfully demonstrated the ability to:

Work in partnership with 3i Import data from two Boards as stored in 3i

EstateManager Further detailed work performed on data for three Boards

Use VFA.facility to generate: Capital scenario plans Detailed lifecycle profile Budgeting prioritisation Benchmark reports Reports using NHS ranking protocol Details on maintenance backlog

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Page 45: Introduction to Capital Planning Management SystemsM+Kwok.pdf · About VFA Provider of software and services for end- to-end capital planning and management Established 1998; privately

VFA Contacts

Mike Kwok SVP VFA, Inc. 001 617 772 8170 direct 001 617 251 4069 mobile [email protected]

Ray Dufresne VP VFA, Inc. 001 617 772 8150 direct 001 617 251 4070 mobile [email protected]

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