Date post: | 19-Jun-2015 |
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FUSE Insight: an introduction
smart listening powering smart decisions
The importance of strategic listening
"I have come to the conclusion ... that the single most significant strategic strength that an organization can have is ... a commitment to strategic listening on the part of every member of the organization." - Tom Peters
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What is the cost of not listening?
The best strategic listening is done by professional interviewers - but that is difficult
Nature of intelligent interviewing: complex decision trees
Have you ever used Internet banking?
How often do you use it?
How do you use it?
Do you think you might use it in the future? Why don't
you you expect to use it?
When might you start to use it?
YES
NOYES
NO
Creating a natural, conversational experience
Our secret sauce: auto-programming decision trees
Our platform is used for multiple solutions
And has been used by global brands
Providing critical insight
Helping companies and customers reach decision points faster
smart listening powering smart decisions