G S SreekiranAsst.Professor

Organizational Behavior

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By the end of the session you will be able to

• Define Organizational Behavior• Understand the significance of OB in modern

management• Learn the contributions made by major

behavioral science disciplines to OB.• Hawthorne studies as the starting point for of

Modern OB• Identify the major challenges and opportunities

for managers to use OB concepts.

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What is the ingredient of Successful organization?

“People are the key” – Sam Walton, Founder – Wal-Mart

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Why OB?

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Activity Time – Chalk and Book

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What are the leanings?

• Difficulty in managing complementary skills and people.

• Keep the relationship intact.• Performance of the task.• Management is always about people, • Its about dealing with human nature.

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Organization

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What is OB?

It is related to the expected behavior of an individual in an organization

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OB – Other Definitions

• The study and application of knowledge about human behavior related to other elements of an organization such as structure, technology and Social System. (L M Prasad)

• Organizational Behavior as a systematic study of the actions and attitudes people exhibit within organization. (Stephen P Robbins)

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The Scope of OB

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Contributing Disciplines to the OB Field

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Contributing Disciplines to the OB Field (cont’d)

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Contributing Disciplines to the OB Field (cont’d)

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Contributing Disciplines to the OB Field (cont’d)

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Contributing Disciplines to the OB Field (cont’d)

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Beginning of Modern OB – Hawthorne Experiment

• Conducted by Elton Mayo and Fritz J. Roethlisberger• At massive Hawthorne Works plant of Western Electric, the

manufacturing arm of AT&T. • Assessed relationship between independent variable and

dependent variable

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Case Discussion – Hawthorne Experiment

Illumination Study, 1926, Hawthorne

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Challenges & Opportunities of OB

• Responding to Globalization• Managing Workforce Diversity• Improving Quality and Productivity• Responding to the Labor Shortage• Improving Customer Service

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Cont

• Improving People Skills• Empowering People• Coping with “Temporariness”• Stimulation Innovation and Change• Helping Employees Balance Work/Life

Conflicts• Improving Ethical Behavior

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