PARTICIPATORY DESIGNCaravan StudiosSeptember 6, 2016

Hello!

We are

Ricky Abisla

Marnie Webb

And we work for

We have an agenda.

We believe a participatory development methodology builds better tools for greater positive social change.

We’d like you to believe this too.

FIRST, SOME BACKGROUND

We wanted a methodology that emphasized working with not for the community.

And makes community will manifest.

We also believe the best ideas emerge on the far side of the bell curve.

And we have a theory of technology intervention.

There are issues. And there are problems.

We must not confuse the two.

http://philanthropy.blogspot.com/2011/09/problems-and-solutions-difficulties-and.html

Technology can illuminate issues.

http://retorica.labhackercd.net/dashboards/556c67d4986c856f65dba114

Technology can pinpoint variance.

http://www.bloomberg.com/news/2013-06-12/danger-maps-backed-by-alibaba-pinpoint-chinese-pollution.html

http://www.polarisproject.org/resources/hotline-statistics/human-trafficking-trends-in-the-united-states

Technology can prompt people to act.

http://www.sinsai.info

We will refer to a few of our projects to provide examples.

Finding more shelter faster for a greater diversity of human trafficking, domestic violence, and sexual assault survivors.

Worker Connect is a mechanism for migrant construction workers to learn about their rights, share information about their experiences, and provide anonymous feedback to worker welfare supervisors.

NOW, THE METHODOLOGY

Find opportunities for technology interventions through interviews, desk research, and facilitated events.

| In Action | Safe Shelter Collaborative |

Partnership for Freedom Grant Process

| In Action | Feito Na Biblioteca |

Generator Session in Belo Horizonte, MG, Brazil

| In Action | Worker Connect |

US State Department Sponsored TechCamp held in Nepal.

Create low-fidelity prototypes that test responses to the opportunities that have been generated.

Minimum Viable DataSafe Shelter Collaborative

| In Action | Safe Shelter Collaborative |

Facilitated Design Session in Porto Alegre, RS

| In Action | Feito Na Biblioteca |

Community Meetings and Labor Camp Visits

| In Action | Worker Connect |

Determine the best of the solutions and develop the product roadmap.

Reviewing product features with core collaborators.

| In Action | Safe Shelter Collaborative |

Community members comment on posters displayed in public libraries

| In Action | Feito Na Biblioteca |

Focus Group with Returned Workers

| In Action | Worker Connect |

Work with development teams and participants to code, test, and pilot the product.

Caravan Studios with the founders of JayStack, the Hungarian technology development group with whom we work.

| In Action | All Products |

Bring on additional participants, support users, and evaluate the results.

| In Action | Safe Shelter Collaborative |

Landscape Analysis to necessary infrastructure and support community outreach.

| In Action | Safe Shelter Collaborative |

Eligibility and qualification wizard.

“It has streamlined our work, instead of taking hours and days to find emergency housing it takes 1-2 calls on average.”

| In Action | Safe Shelter Collaborative |

Third Party Evaluation, Participant Quote

At the beginning, we said we had an agenda.

We believe a participatory development methodology builds better tools for a greater positive social change.

But are we right?

THE BIG FINISH

Thank you!

We build technology for social change.

Caravan Studios is a division of TechSoup, a 501(c)3 nonprofit organization.

@caravanstudios http://www.caravanstudios.org

APPENDIX

Resources• Caravan Studios

http://www.caravanstudios.org

• Safe Shelter Collaborativehttp://www.safesheltercollaborative.org/

• Feito Na Bibliotecahttps://www.facebook.com/groups/feitonabiblioteca/

• T. D. Weldonhttps://en.wikipedia.org/wiki/Thomas_Dewar_Weldon

• The Pedagogy of the Oppressedhttps://en.wikipedia.org/wiki/Pedagogy_of_the_Oppressed

• Design Thinking for Librarieshttp://designthinkingforlibraries.com/

• Sometimes it is about the techhttp://www.makingallvoicescount.org/wp-content/uploads/2016/03/EngineRoomReport_ExecKey_2-0.pdf

We completed a landscape analysis to find areas with both opportunity and momentum.

| Sample Landscape Analysis |

We analyzed existing data to find and map organizations nationwide.

• We started with a spreadsheet of organization in the Global Modern Slavery Directory.

• We then found more information about those organizations via the TechSoup databases.

• We analyzed the results to determine the dominate NTEE codes of the organizations.

• We then searched the IRS database for organizations with those NTEE codes.

• We loaded the resulting data into SILK, a GIS web platform.

Here is the process we followed:

We mapped 976 organizations across the US and Puerto Rico.

Based on our analysis, we identified 20 metro areas that have a base of organizations with verified anti-trafficking programs and also have a group of organizations that are in a position to offer anti-trafficking services.

In total, we are potentially reaching 252 organizations, 22 community groups, and 73 task forces around the country.

There are 85 organizations representing our first cohort,and 167 in our second.

Matrix Structure

Community Long Term Infrastructure Long Term

Community Short Term Infrastructure Short Term

We used the matrix structure to help focused continued research.

We did this by asking specific questions about each of our top 20 regions, to determine which possessed the best momentum for the Safe Shelter Collaborative.

The leaderboard illustrated each regions’ momentum and opportunity by putting information into a matrix structure.

Resulting data was scored and tallied on the leaderboard, allowing our team to rank the regions visually.

Leaderboard

Region Data Sheets (sample)