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Introduction to QC
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Training Outcome of the Module:
Testing laboratories provide a vital function with regard to provision of accurate
and reliable test results. Their customers rely upon these results to make
important decisions particularly in the areas of patient health, consumer
protection and the safety or suitability of materials, samples and products.
On completion of this module, you should be able to:
Recognize what comprises a laboratory quality manual.
Relate the safety requirements of the QC laboratory to day-to-day work
practices.
Distinguish between the different types of laboratory documents.
Stale the rules for record keeping and data recording.
Recognize the key features of test methods and specifications.
GLP (GOOD LABORATORY PRACTICES)
GLP generally refers to a system of management controls for laboratories and
research organizations to ensure the consistency and reliability of results as
outlined in the Organization for Economic Co-operation and Development
(OECD) Principles of GLP and national regulations.
GLP applies to non-clinical studies conducted for the assessment of the safety
of chemicals to man, animals and the environment.
According to 21 CFR 58:
" ... Nonclinical laboratory study [(GLP)] means in vivo or in vitro experiments
in which test articles are studied prospectively In test systems under
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laboratory conditions to determine their safety. The term does not include
studies utilizing human subjects or clinical studies or field trials in animals.
The term does not include basic exploratory studies carried out to determine
whether a test article has any potential utility or to determine physical or
chemical characteristics of a test article."
G(QC)LP: GOOD (QUALITY CONTROL) LABORATORY PRACTICES
Refers to the laboratory practices and procedures within a laboratory that
conducts regulated quality control testing, usually the results are used for
commercial reasons.
It is well-documented that working within a documented quality systems
framework will provide more consistency in laboratory processes, which will in
turn improve the laboratory efficiency through error minimization.
Think of the consequential problems if, through a laboratory error, a batch is
rejected when it is actually satisfactory: the company will lose the income that
would have been generated from that batch. Even worse would be the situation
where QC incorrectly passed a defective batch this may have critical
consequences for the company, through harm to patients, recall of the batch,
and loss of confidence in the company by the regulators and the public. Rather
than simply being an overhead, the QC laboratory is often the last chance to
catch a problem before it becomes much bigger.
What do the GMP rules say?
US FDA CFR 211
Sec. 211.160 General requirements.
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(a) The establishment of any specifications, standards, sampling plans, test
procedures, or other laboratory control mechanisms required by this subpart,
including any change in such specifications, standards, sampling plans, test
procedures, or other laboratory control mechanisms, shall be drafted by the
appropriate organizational unit and reviewed and approved by the quality control
unit.
(b) Laboratory controls shall include the establishment of scientifically sound
and appropriate specifications, standards, sampling plans, and test procedures
designed to assure that components, drug product containers, closures, in-
process materials, labeling, and drug products conform to appropriate standards
of identity, strength, quality, and purity.
International GMPs
Chapter 1 Quality Management
1.3 Quality Control is that part of Good Manufacturing Practice which is
concerned with sampling, specifications and testing, and with the organization,
documentation and release procedures which ensure that the necessary and
relevant tests are actually carried out and that materials are not released for use,
nor products released for sale or supply, until their quality has been judged to
be satisfactory.
Overview
The QC laboratory must have o quality system in place. The primary objective of
the quality system is to assure the accuracy and precision of laboratory results
so that they will be Reliable, Interpretable, Repeatable and Defensible.
This module is based upon the guidance within GMP rules and ISO 17025 -
General requirements for the competence of testing and calibration laboratories.
ISO 17025 can be used by laboratories as a standard to develop and establish a
quality system, and for the assessment by their clients or by third parties. The
standard is also being used as a criterion for laboratory accreditation, but is not
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industry specific and compliance with this standard is not o regulatory
imperative.
A combination of GMP rules and ISO 17025 requirements provide a complete set
of requirements for a regulated pharmaceutical QC laboratory. However, in the
pharmaceutical industry generally laboratory are audited and licensed according
to the GMP rules themselves. ISO 17025 is more of an optional requirement.
ROLE OF THE LABORATORY
QC compliance encompasses many activities
that are documented in the GMP rules.
Sampling
Sampling of starting materials and finished
products is completely governed by GMP
regulations. All sampling procedures and plans
must be documented.
If wrong or insufficient samples are taken or a
poor sampling technique is used, any
subsequent testing may then give misleading
results. As a result, good product may be
rejected, or much worse, defective product may
be released.
Testing
Testing of samples in the laboratory is a
mandatory requirement under GMP regulations.
Its effectiveness, though, is limited because the
entire batch cannot be tested nor can the batch
be tested for all types of potential
contamination.
In fact, QC testing is limited to looking for
defects after they have occurred, so it is not a
QA prevention system but rather a defect
detection system.
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Reporting results
Each product has a specific set of specifications
registered with the government authorities.
Starting materials and finished products are
required to be tested to these specifications, and
the results reported to QA management if there
is a problem.
Batches may not be released to the market if
results do not conform to the approved
specifications.
Laboratory documentation
Laboratory documentation and records must
follow the same rules as manufacturing GMP
documents. The QC lab is required to have
SOPs, test methods, specifications, registers,
logs and testing records in place.
These documents must be current approved,
accurate, provide traceability and be archived
for later review. Government auditors are
particularly interested in the QC testing records
when they conduct GMP audits.
Sections of ISO 17025
The two main sections of ISO 17025 are Management (Section 4) and Technical
Requirements (Section 5), which are together broken down into the key areas
shown in the diagram below.
Organization, Management and Quality Systems
4.1 Organization
4.2 Management System
4.3 Document Control
4.13 Control of Records
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4.15 Management Reviews
Suppliers, Service and Customer feedback
4.4 Review: Tenders and Contracts
4.5 Sub-contracting
4.6 Purchasing
4.7 Customer Service
4.8 Complaints
Control of Nonconforming Testing
4.9 Control of Non-conforming Testing
4.11 Corrective Action
Improvement, Audit and Reviews
4.10 Improvement
4.12 Preventive Action
4.14 Internal Audits
Technical Requirement
5.2 Personnel
5.3 Accommodation and Environment
5.4 Test Methods, Calibration and Validation
5.5 Equipment
S.6 Measurement traceability
5.7 Sampling
5.8 Handling of Test and Calibration items
5.9 Assuring Results
5.10 Reporting of Results
Understanding and using the laboratory quality manual
ISO 17025 requires that the QC laboratory prepares, publishes, and maintain a
quality manual the laboratory quality manual provides a description of the
quality system describes the responsibilities and authorities of various managers
and contains the policies for each section of ISO 17025.
Generally, the quality manual also references or lists the SOPs that are used to
run the laboratory.
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The manual is used to:
Induct new staff into the tab
provide a reference document for stall and interested third parties
describe the range of lab controls and checks
describe reporting responsibilities
LABORATORY QUALITY MANUALS
Documentation provides personnel with essential
information about relevant QA and GMP rules
through SOPs and excel ways to manufacture and
test products safely through master instructions and
test methods.
(Companies may have slightly different names for
these documents.) Companies cannot have a quality
plan without proper approved documents in place.
It is a GMP requirement that documentation must be
followed exactly. Following documentation also helps
minimize mistakes.
Training is an essential requirement under GMP:
personnel must be trained before they are approved
to perform o job. Untrained personnel will eventually
make errors and mistakes that con cost lives.
It is a GMP rule that staffs are trained to the
approved documents applicable to their work areas,
and they must sign to the effect that they understand
the requirements.
DOCUMENTATION
TRAINING
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Self-inspections or internal audits, are requirements
under GMP. The purpose of a self-inspection is to
independent check that the rules and documents
established by QA management are being followed.
Self-inspections also provide opportunities to
improve procedures and practices in the factory.
Corrective action is required when an internal audit
reveals a problem that might affect the quality of a
product.
Corrective action may also be required when a
problem occurs in production.
Corrective actions must be documented, and
incorrect procedures updated, in order to improve
the company's quality plan.
Contents of a laboratory quality manual
The quality manual should specifically describe or refer to:
the Laboratory Quality Policy, commitment and objectives
the standard of service and governing standards (e.g. ISO 17025, GMP)
laboratory SOPs and technical methods
how independence of judgment is demonstrated
the responsibilities and authority for key personnel
qualifications and job descriptions (organizational structure)
the management elements of ISO 17025
deployment of the procedures and standards and training for personnel
QA program (audit, review & improvement)
AUDIT
CORRECTIVE ACTION
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document control records management and archiving systems
GOOD TO KNOW – LABORATORY QUALITY POLICY
The following are some Items that should be covered in the Laboratory Quality
Policy:
conflict of Interest, ethics and referenced standards
maintained and deployed procedures for laboratory operations, and tests
based upon referenced methods for testing.
sample handling to maintain integrity of the analytical data
maintenance of records to facilitate retrieval
employment of qualified and trained personnel
routine maintenance of laboratory data to support test results
maintenance of an instrument calibration program that provides
measurement traceability to International System of Units (SI units)
change control for management systems and test methods
Importance of document change control
The laboratory relies on multiple documents to ensure that the right tests are
conducted, only current test methods are used, and the results ore compared
against the current and approved specifications.
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The laboratory WPs, tests, methods and specifications are under version control.
In order to update any one of these documents, a change request should be
raised and approved by management.
A written process is also needed for changing the internal document to match
the latest industry standards or official regulatory documents and/or
pharmacopoeias.
Important laboratory SOPs
The laboratory manual and written procedures should reflect the requirements
of ISO 17025. Even if a laboratory does not intend to be certified to this standard,
there are some essential procedures that are needed, these include:
Laboratory management and organization
Records, documentation and archiving
Reagent and standard quality control
Test method validation and control
Instrument calibration and maintenance programs
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Material and product specifications
Quality, integrity and authenticity of data
Sampling procedures
Personnel training
Trend analysis, audits and reviews
Common key SOPs for QC Laboratory
QC staff should be familiar with the following key SOPs:
Management structure, responsibility and authority
Apparatus and instrument use and maintenance procedures [per instrument)
Record keeping, reporting, storage, archiving retrieval systems
Completion of laboratory records, workbooks, logs, and registers
Handling out-of-specification (OOS) conditions
Release of results from the laboratory
Sample receipt identification, labelling, handling, traceability and protection
Analytical method validation and change/updates
Computer security restrictions and data entry
Reference standards control
Laboratory calibration and performance check program
Retention samples control
Training programs
Training of personnel
Under ISO 17025, a key element for personnel is appropriate training and
documentation of all training activities. For example, operators of a
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chromatographic system need to get trained before they operate the instrument,
and internal auditors will have to be trained prior to conducting internal audits.
GOOD TO KNOW – ISO 17025 : PERSONNEL
The ISO 17025 chapter on personnel covers:
Competence through appropriate education, training, experience and/or
demonstrated skills. This may include relevant knowledge of the technology
and legislation/standards and to understand significance of deviations.
A laboratory policy to identify training needs and goals or objectives for
education, training and skills.
That the laboratory ensures its people are supervised and competent
Development and maintenance of job descriptions with responsibilities
The laboratory shall authorize people for specific tasks
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TRAINING OF PERSONNEL
An effective training system requires that staff have
a working knowledge of the principles of running a
QC laboratory. This also includes the understanding
of GMP as its applied to the laboratory (This forms
the knowledge base for more technical training.
All laboratory staff, including managers, supervisors,
and analysis, should understand the intention and
content of the SOPs that apply to them. They should
be able to follow the SOPs and interpret them
accurately.
A fundamental requirement for laboratory analysis is
to be able to accurately and repeatedly understand
and interpret the requirements within specific test
methods. Test methods should be written
unambiguously, and analysts should be trained in
the application of each specific test method.
The competency of analysts to execute test methods
using appropriate analytical techniques is on
essential success factor for running a QC laboratory.
Analysis must be able to operate complex
instrumentation, prepare samples, and interpret the
data. And calculate the results without error. The
application requires competency assessment.
KNOWLEDGE OF QC PRINCIPLES
UNDERSTANDING
OF SOPS
INTERPRETATION
OF TEST
METHODS
APPLICATION OF
ANALYTICAL
TECHNIQUES
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Laboratory personnel sample and test all chemicals that pass through the
factory, and as such may be exposed to potential hazards.
It's vital that all chemicals, and particularly potent materials, are handled
according to the MSDS and sampled according to the specific sampling
procedures for that material. This often means wearing masks, gloves, and in
some cases respirators, as well as sampling in a biological hazards safety
cabinet.
What do the GMP rules say?
US FDA CFR 211
GMP does not address safety and environmental issues. There is other legislation
and industry codes of practice that management and supervisors must be aware
of in the laboratory.
International GMPs
GMP does not address safety and environmental issues. There is other legislation
and industry codes of practice that management and supervisors must be aware
of in the laboratory.
Overview
An essential part of induction for new laboratory employees is familiarization
with laboratory safety rules and requirements: in particular, the handling of
corrosive substances, the wearing of protective garments, eye protection, and
familiarity with the MSDS.
Many laboratories include particular safely requirements relating to an
instrument or a test method within the test method document itself. Before
commencing any test, the analyst should be familiar with these safely
requirements.
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There are quite a few hazards in a laboratory, including, but certainly not limited
to, the following:
unprotected use of solvents
equipment not being stored correctly
chemical exposure or spillage
broken or exploding gloss
untidy physical environment
repetitive strain injuries
GOOD TO KNOW – TYPES OF DANGEROUS CHEMICALS
Classes of dangerous chemicals include:
explosives and gases
active materials, e.g. cytotoxics
flammable materials
peroxides and oxidizing agents
poisons and infectious substances
radioactive materials
corrosives
What is a Material Solely Data Sheet (MSDS)?
An MSDS provided by the supplier is designed to provide both workers and
emergency personnel with the proper procedures for handling or working with a
particular substance or when on accident occurs.
The MSDS includes information such as:
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Physical data on safe handling
Toxicity limits
Health effects on exposure
First aid on exposure
Reactivity with other chemicals
Safe storage
Sole disposal
Use of personnel protective equipment
Recommended spillage and leakage procedures
Basic laboratory safety rules
Here are some basic safety rules for working in a QC laboratory:
If in doubt don't proceed! Ask a supervisor.
Always read any caution statements before commencing any procedure or
test method.
Read warning labels and check the MSDS for information on handling.
Always use and wear protective equipment when handling chemicals.
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Always check the laboratory manual. SOPs and test methods for safe
handling details.
Never handle chemicals by hand.
Do not pipette any chemicals by mouth.
Immediately clean up spillages.
"A place for everything and everything in its place."
The laboratory is generally a safe place to work, but most laboratories are busy,
have complicated instruments, and handle corrosive or poisonous chemicals.
One of the basic rules in any workplace is to practice good housekeeping. While
this is a fundamental requirement for manufacturing GMP, it is also applicable
to the laboratory, not only for safety reasons, but also for efficiency reasons.
Good housekeeping practices means that everything has a designated place and
when instruments and chemicals are not in use they should be returned to their
designated location.
Critical aspects of a safe and efficient workplace include:
Regular and proper housekeeping
Storing dangerous reagents and chemicals in designated places
Observing rules for safe-handling
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Important housekeeping rules
These are some of the more important housekeeping rules applicable to a
laboratory:
The golden rule in any laboratory is if you're unsure about any technique or
practice, do not proceed. Ask for advice from supervision.
Never handle chemicals or instruments if you don't understand the safety
implications.
At the end of each day, clean down workbenches, reseal solvents and
reagents, and dispose of surplus materials.
Clear out all expired reagents and standards regularly.
Certain solvents and acids must be stored in corrosive-proof safety cabinets,
and must be transported in safety containers.
Ensure dress is according to lab dress codes. This includes gowns, footwear,
eye protection, and gloves when handling corrosive chemicals.
Complete records and documents in real time, and file them away from the
workbench.
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Testing records and laboratory document retention procedures ore required
because it is a GMP and legal requirement to retain critical documents for
prescribed periods. there are many instances where access to historical
documents and records beyond the minimum GMP requirement are needed, for
example, with product safety investigations, pharmacovigilance reviews,
complaint investigation, and legal enquiries. Any SOP or policy should reflect
these business needs as well.
What do the GMP rules say?
US FDA CFR 211
Sec. 211.180 General requirements.
(a) Any production, control, or distribution record that is required to be
maintained in compliance with this part and is specifically associated with a
batch of a drug product shall be retained for at least 1 year after the expiration
date of the batch or, in the case of certain OTC drug products lacking expiration
dating because they meet the criteria for exemption under 211.137, 3 years after
distribution of the batch.
International GMPs
Chapter 4 Documentation
4.8 The records should be made or completed at the time each action is taken
and in such a way that all significant activities concerning the manufacture of
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medicinal products are traceable. They should be retained for at least one year
after the expiry date of the finished product.
Laboratory documentation overview
The laboratory documents are designed to ensure there is linkage between the
standard procedures and test methods (what is required to do) and the
laboratory records (what was actually done). This forms the laboratory records
quality system
LABORATORY DOCUMENTATION OVERVIEW
The laboratory quality manual and laboratory
policies are top level documents describing the
overall management and organization of the
laboratory. These documents should reflect the
requirements under GMP rules.
LABORATORY QUALITY MANUALS
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Standard operating procedures provide more detailed
and specific requirements for each of the laboratory
quality elements. For example, SOPs describe how to
handle a sample, how to conduct an audit, how to
release a result from the laboratory and how to
manage a complaint. SOPs are generally not specific
to test methods.
Test methods provide specific step-wise direction on
how to properly execute a test procedure in a
standardized manner. A test method is specific to on
analysis and for on instrumental technique such as
HPLC. Specifications generally accompany test
methods and provide pass/fail criteria and
acceptance criteria for a test method, such as system
suitability or control limits.
Sample and reagent preparation sheets are used to
document the instructions for preparing laboratory
solutions, standards, and working reagents. It is
important in a laboratory to provide accurate
instructions and records of these preparations.
Usually these sheets are linked to specific test
methods. Equally important are the instructions for
calibrating standard solutions.
Records of testing include laboratory analyst note
books, specific testing sheets, and analytical
printouts, electronic records such as
chromatographs, and ancillary records that support
the compliance of the laboratory. Ancillary records
would include calibration reports, training records,
and monitoring of the environment.
STANDARD
OPERATING
PROCEDURES
TEST METHODS
AND
SPECIFICATIONS
SAMPLE AND
REAGENT
PREPARATION
SHEETS
LABORATORY
DOCUMENTS
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Typical laboratory documentation
The QC laboratory would be expected to have the classes of documents indicated
on the filing cabinet below. These documents would be subject to regulatory
audit.
TYPICAL LABORATORY DOCUMENTATION
Method validation protocols provide documented
evidence that a given test method con and will
consistently generate reliable results.
Validation of an analytical method is the process of
formally establishing that the method will meet the
intended analytical application, e.g. to identify a
specific impurity.
Protocols ore used to formally describe how a test
method is validated. The protocol includes a range of
experiments or tests used to verify the validity of the
method. Some of these tests include precision,
accuracy, linearity, range, selectivity, sensitivity,
ruggedness, robustness, and system suitability.
Calibration records should include the following:
name of the instrument
unique instrument identification
limits for calibration - measurement uncertainly
date of calibration
due date for next calibration
details of maintenance. adjustment. or repair (pre
and post calibration)
PROTOCOLS
CALIBRATION
RECORDS
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reference to the calibration procedure
results of the calibration
statement of compliance, or otherwise to a
reference standard
signature of the person performing the
calibration
traceability to the ISO standard, if applicable
SOPs are usually written according to the company
structure and template. This is a typical table of
contents for regulated SOPs:
Scope and Application
Responsibility
Materials and Equipment
Definitions and Precautions
Detailed Procedure
Change History
Approval
Related documents and references
Laboratory test methods are critical documents that
must be followed exactly when performing a test. Test
methods usually have the following features:
names of those who authored, reviewed, and
approved the test method
document and version number
scope and application
STANDARD
OPERATING
PROCEDURES
TEST
METHODS
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materials, standards, and equipment needed
necessary safety precautions
detailed method (description of test, sample
preparation, instrument setup/conditions, test
run, and instrument shut down)
calculations and system suitability
change history
Structure of typical test methods
Laboratory test methods are critical documents that must be exactly followed
when performing a test, and are controlled and approved by management. Test
methods usually have the following features:
'Written By:" (test expert)
"Reviewed By:" (laboratory supervisor)
"Approved By:" (laboratory manager)
unique document number and revision code
document scope
safety notices
instruments and materials
system suitability limits
details of the method steps
how the results are calculated and recorded
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Laboratory notebooks
Laboratory notebooks are usually issued by the laboratory supervisor.
The analyst should record all testing information and protect the notebooks from
unauthorized change, loss, reagent spillage, or deterioration.
Ideally, notebooks should:
be issued to a person or location
be document-controlled
be uniquely numbered
be sequentially page numbered
have spaces for signatures and second checks
be held for the life of the product
Since notebooks provide official records, analysts are required to record and sign
for testing-related activities within these documents. The laboratory notebooks
must be archived for later review, if required.
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Analytical method validation protocols
Method validation provides documented evidence that a given test method can
and will consistently generate reliable results.
Validation of an analytical method is the process of formally establishing that
the method will meet the intended analytical application, e.g. to identify a specific
impurity.
Protocols are used as planning tools to describe the different tests and the
acceptable results applied to demonstrate the validity of the method. Different
methods will have different validation criteria: standard methods must be
demonstrated as "fit for purpose" in the laboratory; adapted and non-standard
methods must be validated.
Performance parameters required for assay validation
ICH guidance and pharmacopoeial monographs recommend that a number of
test method performance parameters be evaluated during analytical method
validation. The performance parameters evaluated depend on the use of the
method. For example, tests for impurities require either Limit of Detection (LOD)
or Limit of Quantitation (LOQ).
(adopted from USP 25 <1225> and ICH Q2(Rl))
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Analytical
Performance
Parameters
Identity
Test
Assay
Activities
Assay (Detergents and
Impurities)
Assay
Dissolution
Content /
potency Quantitative Limit Test
Precision NO YES YES NO YES
Accuracy NO YES YES NO YES
Limit of
Detection NO NO NO YES NO
Limit of
Quantitation NO NO YES NO NO
Specificity NO YES YES YES YES
Range NO YES YES NO *
Linearity NO YES YES NO *
Robustness NO YES YES NO YES
* Maybe required depending on the nature of the specific test
TYPICAL LABORATORY DOCUMENTATION
The precision of an analytical procedure expresses
the closeness of agreement (degree of scatter)
between a series of measurements obtained from
multiple sampling of the same homogeneous sample
under the prescribed conditions.
Precision may be considered at three levels:
repeatability, intermediate precision and
reproducibility.
The accuracy of an analytical procedure expresses
the closeness of agreement between the value which
is accepted either as a conventional true value or an
accepted reference value and the value found.
PRECISION
ACCURACY
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This is sometimes termed trueness.
The detection limit of an individual analytical
procedure is the lowest amount of analyte in a
sample which can be detected but not necessarily
quantitated as an exact value.
The Quantitation limit of an individual analytical
procedure is the lowest amount of analyte in a
sample which can be quantitatively determined with
suitable precision and accuracy. The quantitation
limit is a parameter of quantitative assays for low
levels of compounds in sample matrices, and is used
particularly for the determination of impurities
and/or degradation products.
Specificity is the ability to assess unequivocally the
analyte in the presence of components which may be
expected to be present. Typically, these might include
impurities, degradants, matrix, etc.
Lack of specificity of an Individual analytical
procedure may be compensated by other supporting
analytical procedure(s).
The range of an analytical procedure is the interval
between the upper and lower concentration
(amounts) of analyte in the sample (including these
concentrations) for which It has been demonstrated
that the analytical procedure has a suitable level of
precision, accuracy and linearity.
LIMIT OF
DETECTION
LIMIT OF
QUANTITATION
SPECIFICITY
RANGE
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The linearity of an analytical procedure is its ability
(within a given range) to obtain test results which are
directly proportional to the concentration (amount) of
analyte in the sample
The robustness of an analytical procedure is a
measure of its capacity to remain unaffected by
small, but deliberate variations in method
parameters and provides an indication of its
reliability during normal usage
Managing laboratory instruments
One of the pre-requisites for a reliable and validated method is to ensure that
laboratory instruments are themselves properly qualified. For example, they
must be within calibration, properly maintained and serviced and be compatible
with the laboratory environmental conditions.
The following documents are required for each major laboratory instrument:
instrument history files
calibration certificates
vendor manuals and associated drawings
maintenance and calibration programs and schedules
operating procedures, including safety instructions
software verification and security of electronic data
qualification and validation protocols and reports
If instruments are unreliable, then the test methods themselves are unreliable.
LINEARITY
ROBUSTNESS
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Accurate and traceable laboratory records are vital for a number of reasons. They
are used to verify that all test results are accurate, and that no errors have been
made in calculating results at the lime of batch release. They are used in the
event of a complaint or marketplace problem to confirm that the batch under
review was tested reliably. In some cases, this information may also be used
legally to verify that the laboratory did not make any errors.
Laboratory records are also often audited by regulatory agencies during GMP
inspections or investigations. The official must be satisfied that the right results
have been calculated and entered. Without a fully traceable record, this is very
difficult to prove.
Many laboratories use computer systems to process test data because, if properly
validated and secure, this approach can reduce potential errors in calculations.
The computer system cannot safeguard against incorrectly entered data, so
traceable records including initial observations are also needed.
What do the GMP rules say?
US FDA CFR 211
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Sec. 211.194 Laboratory records.
(a) Laboratory records shall include complete data derived from all tests
necessary to assure compliance with established specifications and standards,
including examinations and assays, as follows:
(1) A description of the sample received for testing with Identification of source
(that is, location from where sample was obtained), quantity, lot number or other
distinctive code, date sample was taken, and date sample was received for
testing.
(4) A complete record of all data secured in the course of each test, including all
graphs, charts, and spectra from laboratory instrumentation, properly identified
to show the specific component, drug product container, closure, in-process
material, or drug product, and lot tested.
Sec. 58.3 Good Laboratory Practices regulations.
(k) Raw data means any laboratory worksheets, records, memoranda, notes, or
exact copies there of, that are the result of original observations and activities of
a nonclinical laboratory study and are necessary for the reconstruction and
evaluation of the report of that study. In the event that exact transcripts of raw
data have been prepared (e.g., tapes which have been transcribed verbatim,
dated, and verified accurate by signature), the exact copy or exact transcript may
be substituted for the original source as raw data. Raw data may include
photographs, microfilm or microfiche copies, computer printouts, magnetic
media, including dictated observations, and recorded data from automated
instruments.
International GMPs
Chapter 6 Quality Control
6.9 For some kinds of data (e.g. analytical tests results, yields, environmental
controls,..) it is recommended that records in a manner permitting trend
evaluation be kept.
6.10 In addition to the information which is part of the batch record, other
original data such as laboratory notebooks and/or records should be retained
and readily available.
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6.16 The results obtained should be recorded and checked to make sure that
they are consistent with each other. Any calculations should be critically
examined.
Overview
Laboratory records are essential documents within any regulated laboratory, and
are generally checked during a regulatory audit. Records may be in hard copy,
in electronic formal, or a combination of the two.
Laboratory records:
provide evidence that tests were actually conducted
allow a second analyst to check results
allow traceability of standards and samples
allow tor out-of-specification (OOS) events to be investigated
assist in troubleshooting problems
Lab records may in some cases provide legal evidence of compliance.
Records should be archived in line with company-specified time periods.
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Key supporting records
Records are logged on a daily basis by analysts and are put into notebooks or
logbooks. Examples of key records include:
Sample receipt register for tracking samples through the laboratory
Instrument calibration records
Instrument and equipment maintenance logs
Standards register and inventory lists
Analyst training records
Records of preparation of reagents and standards
Retention sample storage lists
Incubator temperature records in a microbiology laboratory
Chromatograms and instrument printouts
GOOD TO KNOW – RECORD RETENTION
Nominated archive periods for record retention is usually a legal requirement.
Archiving should include:
SOPs
Specifications
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Validation protocols and reports
Lab notebooks
Raw data
Chromatograms
Electronic files
Testing summaries and reports
Maintenance and calibration records
Training records
Job descriptions
Employment records
Completing notebooks and sheets
The following list shows some common rules for filling out notebooks and
laboratory worksheets.
Date and sequentially number each page.
Record the standard reference or lot number, and the strength/activity.
Record the sample lot number.
Reference the test method document (e.g. TM-1204 Ver D).
Reference the instrument the test was performed on (e.g. HPLC #24).
Record all observations and measurements and/or references to
chromatograms.
Record calculations neatly.
The person conducting the second check of the calculations should be identified
as well.
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To change records:
Never use whiteout or erasers
To correct data, cross out the incorrect data with one line, enter the new
information, and initial and date it.
Summarizing data records
One of the most important aspects of laboratory testing is to be able to easily
and quickly review historical results.
This becomes important when investigating problems, reviewing annual product
trends and deciding when to change the frequency of testing.
Records of test results should be maintained in a tabulated, chronological form,
so that formal reviews and trend analysis can be undertaken.
Example of a control chart for trending results over time
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Checking and reviewing records
A critical part of quality control is ensuring the reliability of results.
One way to ensure that the results are error-free is to conduct a second,
independent check of calculations and raw data, by a different analyst or
supervisor.
The following should be checked:
record has been completed to quality control standards
current approved test method and specifications were used
accurate recording or summary of results from chromatograms
calculations are accurate
replicate results are internally consistent
no deviations from approved test method
results reported are consistent with previous trends
Pharmacopoeial monographs provide general conditions for performing test
methods. Pharmacopoeial methods are considered robust that is, they have been
validated in multiple laboratories, but each laboratory will use unique
instrumentation, different analysts and probably prepare samples differently.
This means that pharmacopoeial methods must be verified as suitable for each
laboratory in which they are used: this is a form of validation. Port of the
verification and transfer to the laboratory involves preparing a specific test
method that is validated and used for initial analyst training. It is expected that
companies publish specific in-house methods.
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What do the GMP rules say?
US FDA CFR 211
Sec. 211.160 General requirements.
(a) The establishment of any specifications, standards, sampling plans, test
procedures, or other laboratory control mechanisms required by this subpart,
including any change in such specifications, standards, sampling plans, test
procedures, or other laboratory control mechanisms, shall be drafted by the
appropriate organizational unit and reviewed and approved by the quality control
unit. The requirements in this subpart shall be followed and shall be
documented at the time of performance. Any deviation from the written
specifications, standards, sampling plans, test procedures or other laboratory
control mechanisms shall be recorded and justified.
International GMPs
Chapter 6 Quality Control
6.15 Analytical methods should be validated. All testing operations described in
the marketing authorization should be carried out according to the approved
methods.
Overview
Test methods and specifications are at the heart of any well-run laboratory.
Well-written test methods drive good analytical techniques, effective training,
analyst competency, method validations, and minimize laboratory errors. Well-
written specifications provide unambiguous acceptance criteria for each test,
and demonstrate that test results are in compliance with product registration
details and pharmacopoeial monographs.
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Maintaining these methods as current is one of the key success factors for any
regulated laboratory.
Test methods
Laboratory test methods have a well-defined lifecycle, from origin to publication,
through to update and retirement. GMP and QC rules determine these pathways.
TEST METHOD LIFE CYCLE
Test methods generally originate from one of three
sources. These include official pharmacopoeias, new
methods from a development laboratory, and/or adopted
from literature.
During development, methods are tested for suitability
according to the product they are being used for, and the
analytical validation performance parameters.
1. Source methods
2. Method development
3. Published method
4. Validation5. Transfer to QC Lab
6. Verify suitability
7. Use method in testing
8. Update method
9. Archieve old version
SOURCE
METHODS
METHOD DEVELOPMENT
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Once a method has been suitably developed, it is
published in a formal that should be unambiguous and
easy to follow far an analyst. The published method
should also reference any instrumentation and
corresponding settings.
Once a method is published, it must be validated
according to ICH Q2(R1), or equivalent criteria. This
method validation package should confirm the suitability
of the method. The validation report is generally
submitted to a regulatory agency as proof that the
method is lit for use and validated.
When a test method is suitably validated, it is transferred
to the QC laboratory for commercial use. At this point,
QC analysts become responsible for the test method.
As part of the transfer, validated test methods must be
verified as to their suitability in the QC laboratory. This
generally involves partial validation to confirm that the
transferred method remains in a validated slate and is
still lit tor use, using the QC laboratory using the
instruments and analysts.
The test method is used for the routine testing of target
products, and if properly validated and transferred,
should be reliable and robust.
From time to time, methods will require updating under
document and change control. Some reasons for
updating include regular updates to pharmacopoeias or
improvements to the method itself. Updated methods
generally require partial revalidation. The old method
should then be archived in case it needs to be referred to
at a later date.
PUBLISHED
METHODS
VALIDATION
TRANSFER
TO QC LAB
VERIFY
SUITABILITY
USE METHOD
IN TESTING
UPDATE
METHODS
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GOOD TO KNOW – A TYPICAL TEST METHOD LAYOUT
1.0 Policy and Definitions
2.0 Equipment and Materials
2.1 Equipment
2.2 Materials
3.0 Procedure
4.0 General Requirements
5.0 Test Method -Contents
5.1 Principal of the method
5.2 Materials list
5.2.1 Materials and reagents
5.2.2 Instrument description (including instrument settings)
5.3 Test Procedures
5.3.1 Preparation of standard solution
5.3.2 Preparation of sample and # of replicates required
5.3.3 Preparation of positive and negative controls
5.3.4 Test procedure and instrument settings
5.3.4.1 Instrument setting and preparation
5.3.4.1.1 Start up
5.3.4.1.2 Shut down
5.3.4.1.3 General operation
5.3.4.1.4 Data entry standards
5.3.4.1.5 Computer controls
5.3.4.2 Step-by-step procedure description
5.4 Reading the test endpoint
6.0 Calculations -include an example where warranted
7.0 Test acceptance criteria
7.1 Validity of the test -list system suitability criteria
7.2 Repeat testing
7.2.1 Invalid Test
7.2.2 Samples which fail specification
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8.0 References and attachments
Integrity and accuracy of a test method
The accuracy, precision, and selectivity of test methods is critical to the reliability
of test results.
To ensure the integrity and accuracy of a test method, the following pre-
requisites are recommended:
accurate and unambiguous interpretation of the written method
proper training of the analysts on the method
properly calibrated and maintained equipment
in-built performance checks per run
clear instruction on how to prepare samples
Typical sample processing in the laboratory
The QC lab fallows a series of documented steps to test a sample. Each of these
steps is supported by a current and validated test method, a qualified
instrument, a calibrated reference standard and an approved specification.
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DOCUMENTED STEPS TO TEST A SAMPLE
The laboratory maintains a Sample Receiving
Register. This register logs the botch and sample
number, number of samples provided and the lime
and date the sample first entered the laboratory.
This is the commencement of sample tracking.
Many test methods require sample preparation
before the test is run. The test method should
describe exactly how the sample is prepared. This
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may involve simple dilution or more complex
extraction and manipulation. Always refer to the
current test method before setting up the sample.
Once the sample is prepared, it is included in the
test run. Care must be taken to ensure that the
sample is not degraded, e.g. by spillage, exposure
to atmosphere, or temperature degradation on the
bench. Always refer to the current test method for
instructions and how to protect the sample during
testing. Concurrent with testing the sample,
analysts should ensure that the instrument or a
logbook records the sample number, and it traced
exactly to the test result.
For instrumental runs such as HPLC/GC, the test
method usually includes a verification that the
entire instrumental system is performing
satisfactorily on the day of the run. This is called
"system suitability testing" (SST). Non-
instrumental methods may also include control or
equivalent verification systems. The test methods
should describe how the integrity of particular test
runs is verified.
Once the sample has been run, either the
instrument or the analyst will perform a
calculation to arrive of a result. It is essential to
double check all calculations before finalizing
sample results.
All QC laboratories have written procedures for
handling and investigating only result that
appears to be OOS. The analyst should ensure
that as soon as an OOS event occurs, supervision
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is notified, the sample is retained, and a
documented investigation is commenced.
Once the sample has been run, either the
instrument or the analyst will perform a
calculation to arrive of a result. It is essential to
double check all calculations before finalizing
sample results.
Before commencing any assay, the analyst should
refer to the current version of the test method. The
test method should be available at the worksite.
Samples must be processed through qualified and
calibrated instruments. The analyst should be
aware of the status of the instrument before
conducting the test. In particular, the analyst
should pay attention to the instrument calibration
status. If an instrument is out of calibration, do
not proceed with the test. All laboratory
instruments, upon introduction to the laboratory,
should undergo formal qualification.
Many tests require comparison of the sample to an
official reference standard. The some core should
be taken in preparing the reference standard as is
taken when preparing the sample for test. The
analyst should ensure that only the current
approved reference standard should be used. The
reference standard number must be recorded in
the test record.
In all QC testing laboratories, there will be a set al
published and approved specifications for each
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starting material and finished product. When
calculating and checking results, the analyst
should refer to the current specification to decide
the status of the sample. These specifications are
often registered with the regulatory agency and
cannot be changed.
Importance of specifications
Specification documents define official tests, test methods, and limits, and relate
to starting materials, packaging materials, components, bulk products and
finished products, but may also apply to critical steps of manufacture.
QC specifications should conform to statutory standards (e.g. pharmacopoeias)
and any specifications accepted by regulatory bodies for approval of the product
or in connection with its registration.
Failure to meet specification should result in an out-of-specification (OOS) notice
and investigation. If the OOS is confirmed, the sample will be rejected, and a
nonconformance report issued.
IMPORTANCE OF SPECIFICATIONS
Starting Materials:
In the pharmaceutical industry, the requirements
for starting materials must be well-defined and
documented to ensure that you get the material
specified or ordered, and that there are no mixups.
Starting materials are defined by a standard name,
the supplier's/manufacturer's code, and a unique
item code.
Specifications for starting materials should
include:
inspections and/or tests required
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reference to test methods and acceptance
criteria
material storage conditions
a retest or expiry date
reference to pharmacopoeial method (if
available)
approved supplier and manufacturer (if
available)
sampling instruction or reference
any precautions
Intermediate Products:
In the pharmaceutical industry, specifications for
intermediate and bulk products should be
available if these are received or dispatched, or if
data obtained from tests on intermediate or bulk
products are used for the evaluation of the finished
product or further processing.
The specifications should be similar to
specifications for starting materials or for finished
products, as appropriate.
Packaging Materials:
In the pharmaceutical industry, the requirements
for pre-printed packaging materials must be well-
defined and documented to ensure that you get the
items you specified or ordered and that there are
no mixups.
Packaging materials are defined by a standard
name, and a unique item code.
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Specifications for packaging materials should
include:
a detailed description of the item
inspections and/or tests required
acceptance criteria
an approved label copy
approved supplier and manufacturer (if
available)
sampling instruction or reference
storage conditions
any precautions
Finished Materials:
Specifications for products typically include:
an exact statement of the active material
the product code (if any)
the dosage form and/or strength
physical appearance and identity
all tests and their limits
details of, or reference to, the test methods
sampling instructions
the shelf life and storage conditions
designated name
package details
formula (or reference to a formula)
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any precautions
Pharmacopoeias
Pharmacopoeias are published standards often recognized by regulatory
agencies as official standards. Many countries make compliance to
pharmacopoeias a condition of release to market for each batch. Any official or
legal methods will prevail in any dispute situation.
The main sections included in pharmacopoeias are:
general notices for dose forms (e.g. tablets, liquids, sterile products)
monographs for raw materials and products, covering the official tests, test
methods, and information on how to conduct particular tests
guidance on conducting general tests
preparation of standard reagents
Products and raw materials that are compliant to pharmacopoeias must
continue to comply during the entire lifetime of the goods.
Where a pharmacopoeia is applicable to a starting material, this is a minimum
specification, and the QC specifications used should at least conform to it.
Reference standards
A primary reference standard is a substance that has been shown by an
extensive set of analytic tests to be authentic material that should be of high
purity. Primary standards are recognized by the pharmacopoeias and regulatory
agencies as the official industry standards for particular tests.
Primary standards can be:
obtained from an officially recognized source
prepared by independent synthesis
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obtained from existing production material of high purity ifthere is no other
external primary standard available
prepared by further purification of existing production material
Secondary reference standards are also substances of established quality and
purity, usually prepared in-house. These standards can only be used if they are
standardized against primary standards using definitive methods that are
published in pharmacopoeias, and national and international standards.
Wherever economically possible, primary standards should be used.
GOOD TO KNOW – REAGENTS AND STANDARD SOLUTIONS
Reagents made up in the laboratory should be prepared following standard
procedures. As applicable, labelling should indicate the concentration,
standardization factor, shelf life, and storage conditions. The label should be
dated and signed or initialed by the person preparing the reagent.
Where relevant, a date for re-standardization should be recorded. In certain
cases, it may be necessary to carry out tests to confirm that the reagent Is
suitable for the purpose for which it is to be used. A record of these tests should
be maintained. Where appropriate, purchased reagent solutions should be
dated upon receipt.
The accuracy and precision of tests results and test methods is dependent on
the reliability, authenticity, and control over reference standards, reagents,
and stock solutions.
Similarly, the retrospective testing of materials and product is dependent on
the protection and storage of retention samples.
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Summary
This module has introduced the basic concepts and requirements of
pharmaceutical quality control.
The pharmaceutical QC laboratory operates within o regulatory framework. its
day-to-day operations are governed and outlined in a quality manual, which,
among other things, will list all the SOPs necessary for the smooth running of
the laboratory.
As with any responsible workplace, the QC laboratory has certain solely and
housekeeping requirements by which personnel must abide. MSDSs are
instrumental for helping personnel work with chemicals. A very basic rule to
follow is if personnel are in doubt as to how to proceed, they should be
encouraged to ask a supervisor for assistance.
Maintaining documentation is pivotal for success, not only tor SOPs but also for
documents such as laboratory records and notebooks. GMP rules and common
sense govern how records should be completed (e.g. recording all calculations,
conducting second checks, never using whiteout or erasers). Documents and
records also provide available and traceable evidence to interested parties such
as regulators that the laboratory has conducted testing within a quality system
framework.
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TAKE THE
TEST NOW
Number of questions: 10
No time limit
Allow you save and finish at a later date
Allow you to go back and change your answer
Attempting each question is mandatory
Pass mark at and above 70%
Print results and certificates