Date post: | 25-Jan-2017 |
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Technology |
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Introduction to RDCMarch 2016
Who Are RDC? • Part of the Arrow Value Recovery
Group• The world’s leading provider of IT
asset recovery services• Arrow Value Recovery handles over
9 million IT assets per year, including 2 million at the RDC facility
• Working with businesses and government organisations to help minimise the costs and maximise the value of their used IT technology
• Equipment resold to 79 countries by a
sales force that speaks 19 languages• 355,000 square foot UK
operational facility• Over 300 security cleared staff• RDC returns over £21 million to our
customers every year
BS EN ISO 9001:2008
BS EN ISO 14001:2004
PAS 99:2012
BS EN ISO 27001:2013
BS OHSAS 18001:2007
Queen’s Awards for Enterprise for
Innovation (2002)Sustainable Development
(2009) International Trade (2012)
• RDC is certified to international standards for security, environment, quality & safety
• Independently certified by the BSI, accredited world leading standards authority
• Data securely destroyed or removed by tools approved by HM Government Security Services
• Environmental permit as a WEEE Authorised Approved Treatment Facility (AATF)
• Exceed WEEE compliance targets with 0% landfill and 100% recycling & recovery of unsafe, non-working or obsolete IT equipment
PAS 141:2011
BS 11000:2010
RISK ASSURANCE & COMPLIANCE
GLOBAL CAPABILITIES
RDC helps customers to get the best value from their used technology
Buyback • Suitable for projects where
specifications of equipment are known or where equipment has values in excess of the cost of disposal
• Costs are deducted from the value in the equipment
• Equipment is purchased from the customer by RDC
Asset Recovery
Remarketing Remarketing • Suitable for ongoing
contracts or where exact specifications of equipment are not known
• Customer pays for services to be performed
• Equipment is resold, with a percentage of the resale value returned to the customer
Redundant Stock Purchase
• Unused and boxed equipment can be purchased from the customer by RDC
Buyback
Redundant Stock Purchase
ASSET RECOVERY SERVICES
Intuitive online site that makes collection requests and processing more cost and time efficient
Solution • Simple and faster process
to follow with ability to clone previous reports
• One site for all collection requests in a user friendly format
• Reports automatically produced once the requests have been made
• Access on multiple platforms including tablets and SmartPhones
Challenge • Time needed to
complete a collection request form is lengthy and not efficient
• Customers using outdated versions of RDC forms
• Time taken to produce and receive reports varies when timescales are short
• Lack of access across new technology platforms
Benefits• Request form remembers
contacts details saving time when completing the form
• Intuitive interaction immediately familiar to anyone who uses the internet
• Reduces waiting time and access 24/7/365 instead of 09:00 – 17:00 Mon – Fri
• Users without immediate access to word processor or spreadsheet now able to make requests
Maximise Value
Collections
Reporting
MYDATA
Collection, refurbishment and repair of used technology, before redeployment to a customer site or donation to charity
Refurbishment • Equipment can be
refurbished with a number of tasks including cleaning, upgrading and downgrading to meet a customer’s specific requirements
• Equipment can be reimaged with customer-specific builds or as part of the Microsoft Authorised Refurbisher scheme
Reuse
Re-deployment Redeployment • Equipment can be
reused within the customer’s estate, reducing expenditure on new equipment
• All equipment is put through Portable Appliance Testing, and functionality testing. All data is eradicated
• Equipment can be stored at RDC’s site until required by the customer
Charity Options • Equipment can be
refurbished and donated to charity
• Revenue generated from the resale of equipment can be donated to charity
Refurbishment
Charity Options
ASSET REUSE
A range of secure solutions to remove data from customer equipment at their site or ensure secure transportation between sites
On-site Data Eradication• Improved data security by
ensuring data never leaves the customer’s site
• Preserves residual value in equipment
• Flexible options depending on volume of drives, type of technology and location
Security
Secure LogisticsSecure Logistics• Multiple options
depending on budget and volume
• ISO 27001 approved multi-drop courier
• Dedicated vehicles• GPS tracked point to
point logistics with secure locked boxes and SC cleared drivers
On-site Destruction • Maximum security
solution suitable for data classified as ‘Top Secret’
• Degaussing at customer’s site is suitable for magnetic media. Degaussed drives are then shredded on return to RDC
• On-site shredding is suitable for both SSDs and HDDs and gives visible results
On-site Destruction
On-site Eradication
ENHANCED SECURITY OPTIONS
HMG IAS5NIST 800-88
JSP 440
CESGCPNI
US NSA/German DIN
Global compliance with UK and US
standards met as a minimum
ISO 27001HMG Approval
RISK ASSURANCE & COMPLIANCE
Certified Processes
Award Winning Services
Zero Landfill
• ISO 14001• PAS 141
• Queen’s award for Enterprise for Sustainable Development
• CIWM – Recycler of the Year
• 100% diversion from landfill
• Full mass balance reporting 0%
Landfill
Environmentally ConsciousDescription Weight
in KgsPercentage
%
Recycling Input 38652.30 100.00 %
Ferrous (Iron/Steel) 21462.81 55.5279 %Aluminium 3773.17 9.7618 %Copper 3532.69 9.1397 %Monitor Glass 1476.98 3.8212 %Lead 441.86 1.1432 %Other Metals 1497.23 3.8736 %Oxide/Plastic 6214.43 16.0778 %Precious Metals 9.37 0.0242 %
Total Reclaim 38408.54 99.3694 %Process Loss/Slag 243.76 0.6306 %To Landfill 0.00 0.00 %
Administration & Reporting• Online portal allows 24/7
collection request management
• All data eradication certificates held on file for a minimum of 7 years
• Full audit trail for all items collected
• Comprehensive selection of reports available on request
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[email protected] 336400