Date post: | 23-Jan-2018 |
Category: |
Technology |
Upload: | alten-calsoft-labs |
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Robots are here to stay
Robotic Process Automation (RPA) Is The Use Of Software With Artificial Intelligence (AI) And Machine Learning Capabilities To Handle High-volume, Repeatable Tasks That Previously Required Humans To Perform. These Tasks
Can Include Queries, Calculations And Maintenance Of Records And Transactions.
RPA is performed by software “robots”.
This is nothing but automating any large
scale repetitive tasks being performed by
humans.
Such robots can be used to do workflow
processes, business processes, infrastructure
processes, back office transactional
processes and many such functions which are
labor intensive and error prone.
What are the benefits of RPA?
It helps improve 10x the productivity, reduces the cost
and increases the accuracy.
It helps to monitor the processes much better.
Humans can get tired by repeatedly doing the same
mundane tasks.
Software robots help in maintaining business continuity as
robots do not get tired. It increases the scalability as
well.
There is no human turnover which means there is no
requirement of training.
INTELLIGENT AUTOMATION MAPPING
The processes in which can be
replaced with software “robots”
?
Healthcare
Patient registration
Billing
Provider Details Validation
Software Services
Invoice Validation
Nominals Verification
HR
New Employee joining formalities
Payroll process validations
Benefits management
Financial Services
Credit card enrolment
Any reconciliations
Disputes handling
Government
Change of address
License Renewal
Infrastructure Management
Issues processing
Account setup and communication
Changes in the enterprise or application software will require
changes to the RPA solutions as well.
Before rolling out the enterprise software changes, RPA
solutions need to be validated. RPA solutions’ co-existence
with cloud based solutions is a huge challenge.
CASE STUDIES
The customer was facing challenges in calculating the outstanding patient co-payment due to
Reconciliation of patient reports and bills from various clinical & non-clinical systems
Consolidate all payment related encounters viz., diagnostic tests, surgeries, procedures etc.
Improved patient payment settlement process
through process automation & transformation
Automated outstanding payment notifications
pushed to users via email and push notifications
on their user's handheld device
BENEFITS
PROCESS AUTOMATION HIGHLIGHTS
The business process
automation steps include:
• Integrating with various legacy systems
• Verifying patient records
• Checking and verifying their eligibility, co-pays and deductibles - all in a matter of few seconds.
• Screen scraping and pulling outstanding payment data from various hospital systems
• Creation of interfaces to display the outstanding payment
TECHNOLOGY
Automation Tools & Technology
Tn3270 for mainframes & VT100,VT220 or VT420 for UNIX, .NET 4.0,C#.NET, MS SQL Server 2008
Establish a project wide standard defect tracking & management process
This custom workflows built within VersionOne helped in tracking
and publishing the defects, defect status and project health –
anytime, anywhere with all project stake holders
The defects are tracked for each test case story and the sprint
Effective, seamless Build & Release Management
Real time visibility into bug/defect discovery, progress/status100%
transparency about the project health enabled project teams and
customers to manage any foreseeable risks and arrive at mitigation
plan
BENEFITS
PROCESS AUTOMATION HIGHLIGHTS
Test cases are added as stories against the active sprint
Sprint stories are marked as 'Ready To Test’ after code review
QA team starts test execution
If any defect found, the QA team logs it as a new defect/task with a new task ID (along with
proper steps to reproduce)
The new task ID is linked to the original test case story ID for traceability
If the new defect is fixed, then the story status is changed to 'Ready to Test' and then QA verifies
and marks it as 'QA Complete’.
Mail sent to all stakeholders about the status of the defect.
If the defect is still reproducible, additional comments are added by QA and the status is
from 'Ready To Test' to ‘Re-Open’.
If more “Priority 1” defects persist, then QA asks for a code rollback and request for new build
CONTACT US
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