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Introduction to
Management
2004 Fall
Irn Gykr Ph.D.([email protected])
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Coordinator: Finna, [email protected] 2
Date Subject Lecturer
14.09 Basics of Management Dr. Irn Gykr
21.09 Evolution of Management
Theory
Dr. Irn Gykr
28.09 Corporate Finance Tams Tth
05.10 Motivation Henrietta Finna
12.10 Leadership Henrietta Finna
19.10 Teamwork Henrietta Finna
26.10 Midterm (rep.02.11 evening,
after the lecture)
02.11 Change management Erika Imhof
09.11 Corporate Finance Tams Tth
16.11 Change management Erika Imhof
23.11 Change management Erika Imhof
30.11 Basics of Quality management Zsuzsanna Tth
07.12 Basics of Quality management Zsuzsanna Tth
14.12 Midterm (rep.12.17 morning)
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Coordinator: Finna, [email protected] 3
Challenges in Management
Globalisation
New age -Informatics
Quality of services
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Coordinator: Finna, [email protected] 4
Management
Organization
social setting,created by a groupof
people, who worktogetherfor
Some purpose (Effectivity)
Survival
Efficiency
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Coordinator: Finna, [email protected] 5
What purposes in a business
organisation?
Business Org
Profit oriented
Non for profit
Maximalizing Value
Social responsibilities towards society
towards employees
Positive
Income
(Revenues
Cost)
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Coordinator: Finna, [email protected] 6
DEFINITION OF MANAGEMENT:
Theprocessundertaken by oneormoreindividualstocoordinate activitiesofothersto achieveresultsnot achievable by oneindividual acting alone.
Planning
Organizing
Leading and
Controlling
the human,technological,financial andinformationresourcesinorderto achieve
organizational goals.
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Coordinator: Finna, [email protected] 7
Functions of Management
Planning Organizing Controlling
Leading
Feed back
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Coordinator: Finna, [email protected] 8
Planning goal setting and process to achievethem
Forecasting
Definigpolitics
Goal setting Programme planning
Scheduling
Costing
Process planning
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Coordinator: Finna, [email protected] 9
Organizing tasks, resources, structure
Job design
Resource allocation
Coordination
Departmentalization,organizational
structure
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C
oordinator: Finna, [email protected] 10
Controlling setting standards, measuring,taking measures
Settingstandards
Monitoring
Evaluation
Feed back
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Roles of Managers
Figurehead
Liaison
Leader
Entrepreneur
Disturbance handler
Resource allocator
Negotiator
Monitor
Disseminator
Spokesperson
Interpersonal rolesInformational roles
Decisional roles
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Coordinator: Finna, [email protected]
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Sources of Power
Reward
Coerciveness
Legitim power
Knowledge (informal)
Reference power
orCharisma (informal)
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Levels of Management
Top level
(Strategic level)
Middle level
(Technical level)
First level
(Operations level)
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Coordinator: Finna, [email protected]
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Core skills and their use in the
different levels
Conceptual skills
Human skills
Technical skills
Managerial levels
Lower Middle Top
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Coordinator: Finna, [email protected]
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External environment
Management
and Organization
Direct Environment
Indirect Environment
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Direct Forces of the Environment
Org.
Human resources
Suppliers
Competitors(intratype and extratype)
Costumers
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Coordinator: Finna, [email protected]
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Indirect Forces of the Environment
Legal and regulatory forces
Political forces
Economic forces
Technological Forces
Cultural and social forces
International forces
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Coordinator: Finna, [email protected]
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Major tasks of Managers
Work and
organization
PeopleProduction
and
Operation
Planning, organising
and controlling
Motivation,
Leadeship,
Groupbehaviour,
Communication,
Org.
development
Managing PO,
Decisionsupport
systems, Quality
Management,
Toolkit in POM
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Coordinator: Finna, [email protected]
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Why to study management:
Managers direct organizations that
provide goods and services upon society
depends The growth of a nation lies in managing
productivity and people
Individuals often find themselves in
managerial position
Successful examSuccessful exam!!!!!!
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Coordinator: Finna, [email protected]
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Evolution of the Management
Theory 2. Lecture
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Coordinator: Finna, [email protected]
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Foundation of Managing Work
and Organisation Beginnings: early writings on:
Increasing productivity of individuals
performing work Inceasong productivity of organisations
Higher level output,
lower level cost
Scientific Management Movement and
Classical Organisation Theory emerged
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Coordinator: Finna, [email protected]
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Conrtibutions to Scientific
Management Frederick W. Taylor: Gathering facts,
making objective analysis
Principles for managing work Plan work scientifically
Select
Cooperate with worker to assure performance
Equal division work and responsibility
between management and worker Prinziples of Work Simplifikation, Gilbreth,
Frank and Lillian: Motion studies
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Coordinator: Finna, [email protected]
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Principles of Work Scheduling, Henry
Gantt: Gantt Chart forScheduling Work
Improving Managerial Work
Principles of Efficiency, Harrington
Emerson:
Use factual analyses
Define the aims of undertaking
Relate each part to the whole
Provide standardized prozedures
Rewars successful execution of tasks
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Coordinator: Finna, [email protected]
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Major contribution to Management
ofSMM
Identification of responsibilities and work of
managers:
Planning
Organizing
Leading
Controlling the work
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Coordinator: Finna, [email protected]
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The Management of
Organizations The Principles of management
Henri Fayol: soundness and good
workingorder of tthe firm The Principles of Organisation
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The Principles of management
(guidelines) Division of labor specialization
Parity of responsibility and authority
Discipline
Unity of command
Unity of direction
Subordination of individual to general interest
Fair remunaration
Centralization Scalar chain of command
Clear order
Equity Stability of personal
Initiative
Unity of effort
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Coordinator: Finna, [email protected]
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The Principles of Organisation
Fayol: Principles and Functions of
administration
Mooney, D. Reiley, a.: management is a tequnice or art of
directing and inspiring other people,
it has natural laws to be discovered
through logic
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Coordinator: Finna, H.
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Managing People in
Organisatons The classical approach was conserned
with technical aspects, this would
increase productivity The Human relation Approach the
individuals role in sucess
The behavioral Science Approach
studying human behavior in
organisation.
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Coordinator: Finna, H.
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Fundaments of managing people
Human relations Approch
Stimulated by Hawthorne studies
Concerned with human dignity
With Developing human potencial
WithSocial environment
Behavioral Science Approach
Scientific search for understanding
Use of Psychology, sociology, antropology
Research
Acceptance of the total person
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Managing Production and
Operations The Management Science Approach: to
provide managers with quantitative
bases for decisions regarding theoperations under their control.
Tools and techniques developed:
Models, linear programming, projectman.,
computer simulation, queuing, regression,probability, game theory, inventory
modells, decision theory
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Integration
The System Approach: Organisation is a
group of interrelated part with a single
purpose. Manager should identifycharacteristics of jobs, people,
organisations and interdependencies.
Contingency Approach: no best way to
plan, organize and contol, managersschould find different ways in different
situation