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IntroductionUtoUManagementI-II_BSc

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    Introduction to

    Management

    2004 Fall

    Irn Gykr Ph.D.([email protected])

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    Coordinator: Finna, [email protected] 2

    Date Subject Lecturer

    14.09 Basics of Management Dr. Irn Gykr

    21.09 Evolution of Management

    Theory

    Dr. Irn Gykr

    28.09 Corporate Finance Tams Tth

    05.10 Motivation Henrietta Finna

    12.10 Leadership Henrietta Finna

    19.10 Teamwork Henrietta Finna

    26.10 Midterm (rep.02.11 evening,

    after the lecture)

    02.11 Change management Erika Imhof

    09.11 Corporate Finance Tams Tth

    16.11 Change management Erika Imhof

    23.11 Change management Erika Imhof

    30.11 Basics of Quality management Zsuzsanna Tth

    07.12 Basics of Quality management Zsuzsanna Tth

    14.12 Midterm (rep.12.17 morning)

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    Coordinator: Finna, [email protected] 3

    Challenges in Management

    Globalisation

    New age -Informatics

    Quality of services

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    Coordinator: Finna, [email protected] 4

    Management

    Organization

    social setting,created by a groupof

    people, who worktogetherfor

    Some purpose (Effectivity)

    Survival

    Efficiency

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    Coordinator: Finna, [email protected] 5

    What purposes in a business

    organisation?

    Business Org

    Profit oriented

    Non for profit

    Maximalizing Value

    Social responsibilities towards society

    towards employees

    Positive

    Income

    (Revenues

    Cost)

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    DEFINITION OF MANAGEMENT:

    Theprocessundertaken by oneormoreindividualstocoordinate activitiesofothersto achieveresultsnot achievable by oneindividual acting alone.

    Planning

    Organizing

    Leading and

    Controlling

    the human,technological,financial andinformationresourcesinorderto achieve

    organizational goals.

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    Functions of Management

    Planning Organizing Controlling

    Leading

    Feed back

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    Planning goal setting and process to achievethem

    Forecasting

    Definigpolitics

    Goal setting Programme planning

    Scheduling

    Costing

    Process planning

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    Coordinator: Finna, [email protected] 9

    Organizing tasks, resources, structure

    Job design

    Resource allocation

    Coordination

    Departmentalization,organizational

    structure

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    C

    oordinator: Finna, [email protected] 10

    Controlling setting standards, measuring,taking measures

    Settingstandards

    Monitoring

    Evaluation

    Feed back

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    Coordinator: Finna, [email protected]

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    Roles of Managers

    Figurehead

    Liaison

    Leader

    Entrepreneur

    Disturbance handler

    Resource allocator

    Negotiator

    Monitor

    Disseminator

    Spokesperson

    Interpersonal rolesInformational roles

    Decisional roles

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    Sources of Power

    Reward

    Coerciveness

    Legitim power

    Knowledge (informal)

    Reference power

    orCharisma (informal)

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    Coordinator: Finna, [email protected]

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    Levels of Management

    Top level

    (Strategic level)

    Middle level

    (Technical level)

    First level

    (Operations level)

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    Core skills and their use in the

    different levels

    Conceptual skills

    Human skills

    Technical skills

    Managerial levels

    Lower Middle Top

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    Coordinator: Finna, [email protected]

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    External environment

    Management

    and Organization

    Direct Environment

    Indirect Environment

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    Coordinator: Finna, [email protected]

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    Direct Forces of the Environment

    Org.

    Human resources

    Suppliers

    Competitors(intratype and extratype)

    Costumers

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    Coordinator: Finna, [email protected]

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    Indirect Forces of the Environment

    Legal and regulatory forces

    Political forces

    Economic forces

    Technological Forces

    Cultural and social forces

    International forces

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    Coordinator: Finna, [email protected]

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    Major tasks of Managers

    Work and

    organization

    PeopleProduction

    and

    Operation

    Planning, organising

    and controlling

    Motivation,

    Leadeship,

    Groupbehaviour,

    Communication,

    Org.

    development

    Managing PO,

    Decisionsupport

    systems, Quality

    Management,

    Toolkit in POM

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    Coordinator: Finna, [email protected]

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    Why to study management:

    Managers direct organizations that

    provide goods and services upon society

    depends The growth of a nation lies in managing

    productivity and people

    Individuals often find themselves in

    managerial position

    Successful examSuccessful exam!!!!!!

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    Coordinator: Finna, [email protected]

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    Evolution of the Management

    Theory 2. Lecture

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    Coordinator: Finna, [email protected]

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    Foundation of Managing Work

    and Organisation Beginnings: early writings on:

    Increasing productivity of individuals

    performing work Inceasong productivity of organisations

    Higher level output,

    lower level cost

    Scientific Management Movement and

    Classical Organisation Theory emerged

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    Coordinator: Finna, [email protected]

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    Conrtibutions to Scientific

    Management Frederick W. Taylor: Gathering facts,

    making objective analysis

    Principles for managing work Plan work scientifically

    Select

    Cooperate with worker to assure performance

    Equal division work and responsibility

    between management and worker Prinziples of Work Simplifikation, Gilbreth,

    Frank and Lillian: Motion studies

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    Coordinator: Finna, [email protected]

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    Principles of Work Scheduling, Henry

    Gantt: Gantt Chart forScheduling Work

    Improving Managerial Work

    Principles of Efficiency, Harrington

    Emerson:

    Use factual analyses

    Define the aims of undertaking

    Relate each part to the whole

    Provide standardized prozedures

    Rewars successful execution of tasks

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    Coordinator: Finna, [email protected]

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    Major contribution to Management

    ofSMM

    Identification of responsibilities and work of

    managers:

    Planning

    Organizing

    Leading

    Controlling the work

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    Coordinator: Finna, [email protected]

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    The Management of

    Organizations The Principles of management

    Henri Fayol: soundness and good

    workingorder of tthe firm The Principles of Organisation

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    Coordinator: Finna, [email protected]

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    The Principles of management

    (guidelines) Division of labor specialization

    Parity of responsibility and authority

    Discipline

    Unity of command

    Unity of direction

    Subordination of individual to general interest

    Fair remunaration

    Centralization Scalar chain of command

    Clear order

    Equity Stability of personal

    Initiative

    Unity of effort

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    Coordinator: Finna, [email protected]

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    The Principles of Organisation

    Fayol: Principles and Functions of

    administration

    Mooney, D. Reiley, a.: management is a tequnice or art of

    directing and inspiring other people,

    it has natural laws to be discovered

    through logic

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    Coordinator: Finna, H.

    [email protected]

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    Managing People in

    Organisatons The classical approach was conserned

    with technical aspects, this would

    increase productivity The Human relation Approach the

    individuals role in sucess

    The behavioral Science Approach

    studying human behavior in

    organisation.

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    Coordinator: Finna, H.

    [email protected]

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    Fundaments of managing people

    Human relations Approch

    Stimulated by Hawthorne studies

    Concerned with human dignity

    With Developing human potencial

    WithSocial environment

    Behavioral Science Approach

    Scientific search for understanding

    Use of Psychology, sociology, antropology

    Research

    Acceptance of the total person

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    Coordinator: Finna, H.

    [email protected]

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    Managing Production and

    Operations The Management Science Approach: to

    provide managers with quantitative

    bases for decisions regarding theoperations under their control.

    Tools and techniques developed:

    Models, linear programming, projectman.,

    computer simulation, queuing, regression,probability, game theory, inventory

    modells, decision theory

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    Coordinator: Finna, H.

    [email protected]

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    Integration

    The System Approach: Organisation is a

    group of interrelated part with a single

    purpose. Manager should identifycharacteristics of jobs, people,

    organisations and interdependencies.

    Contingency Approach: no best way to

    plan, organize and contol, managersschould find different ways in different

    situation