Quadrant No. Key Performance Indicator KPI Definition Formula

Inventory of Departmental Key Performance Indicators(KPIs)Washery

Financial

1 Profit Variance per tonne

Measures the profit margin generated per tonne of coal against the budgeted profit per tonne of coal Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

Actual Profit per tonneBudgeted Profit per tonne

2 Loss Variance per tonne

Measures the loss margin generated per tonne of coal against the budgeted loss per tonne Following rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

a. Budgeted loss per tonne- actual loss per tonne

Budgeted loss per tonne

b.(i) If the answer of above is positive, then add 100 to the answer to get

achievement %

(ii) If the answer of above is negative, then subtract 100 to the answer to get

achievement %

3 Timely submission of invoice

Measures the time taken between rake dispatch and submission of invoice to Washery HQ/Area HQ. (Benchmark Timelines: Within 7 days of rake dispatch) Following rating scale to be adhered :Following rating scale to be adhered :5- If percentage is 100%4- If percentage is between 95%-99%3- If percentage is between 90%-94%2- If percentage is between 85%-89%1- If percentage is below 85%

No of invoices submitted within 7 working days of dispatch of rakesTotal no of invoices reqruired to

be submitted

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\2

Financial

4 Timely Raising of invoice

Measures the number of invoice timely raised to the customer/CIL Subsidairy HQ (Benchmark-3 working days post receipt of invoice from Washery)Following rating scale to be adhered :5- If percentage is 100%4- If percentage is between 95%-99%3- If percentage is between 90%-94%2- If percentage is between 85%-89%1- If percentage is below 85%

Number of Invoices actually raised within 3 working days

Number of Invoices raised

5 Realisation against current year bill

Measures the sales realisation of current year against total billing in current yearFollowing scale to be adhered for rating :5- If the amount of realisation is 91% or above of the billing amount4- If the amount of realisation is 81- 90% or above of the billing

amount3- If the amount of realisation is 71-80% or above of the billing

amount2- If the amount of realisation is 61-70% or above of the billing

amount1- If the amount of realisation is less than 60% or above of the

billing amount

Total amount of realisation (in Rs)

Total billing in current year (in Rs)

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\3

Financial

6 Variable Cost

Measures the variation between budgeted variable cost and actual variable costNote : Variable Cost includes- overtime, Sunday deployment, power and POL (Power, Oil and Lubricant Cost)Following scale to be adhered for rating :5- If actual variable cost per tonne is equal to or less than 90% of

the budget4- If actual variable cost per tonne is between 91%-95 of the

budget3- If actual variable cost per tonne is equal between 96%-100% of

the budget2- If actual variable cost per tonne is equal between 101%-105% of

the budget1- If actual variable cost per tonne is over 105% of the budget

Actual budgeted cost (in Rs per tonne)

Budgeted variable cost (in Rs per tonne)

7 Penalty (Poor quality)

Measures the percentage of penalty imposed due to exceeded guaranteed ash limit on sales turnover in the current year compared to previous yearFollowing scale to be adhered for rating :5- If penalty to sales turnover ratio in current year is less than

penalty to sales turnover ratio in previous year4- If penalty to sales turnover ratio in current year is equal to

penalty to sales turnover ratio in previous year3- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 5%2- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 10%1- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 15%

As per rating Scale

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\4

Financial

8 Demurrage free dispatch

Measures the percentage of dispatch schedule witjout any demurrage levied on itFollowing scale to be adhered for rating :5- If total number of times demurrage levied is 0%-5% of total

number of rakes dispatched during the year4- If total number of times demurrage levied is 6%-10% of total

number of rakes dispatched during the year3- If total number of times demurrage levied is 11%-15% of total

number of rakes dispatched during the year2- If total number of times demurrage levied is 16%-19% of total

number of rakes dispatched during the year1- If total number of times demurrage levied is 20% or more than

20% of total number of rakes dispatched during the year

Total number of times demurrage levied

Total number of rakes dispatched during the year

9 Penalty (Overloading and Underloading)

Measures the percentage of penalty imposed due to overloading or underloading of coal by Railways on sales turnover in current year against the previous yearFollowing scale to be adhered for rating :5- If penalty to sales turnover ratio in current year is less than

penalty to sales turnover ratio in previous year4- If penalty to sales turnover ratio in current year is equal to

penalty to sales turnover ratio in previous year3- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 5%2- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 10%1- If penalty to sales turnover ratio in current year is more than

penalty to sales turnover ratio in previous year by 15%

As per rating Scale

10 Utilisation of revenue budget

Measues the actual utilisation against the provision made headwiseFollowing rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

Actual amount of budget utilised

Total amount alloted in the budget

(Refer to rating scale for final rating)

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\5

Financial 11

Year on year reduction in inventory of non moving items (excluding non obsolete items & non insurance items)

Measures the percentage reduction in inventory of non moving items (excluding non obsolete items & non insurance items)against the target reduction in inventory of non moving itemsFollowing scale to be adhered to for rating:5- if the reduction rate of inventory is 91% or above the target4- if the reduction rate of inventory is between 81 to 90% of the

target3- if the reduction rate of inventory is between 71 to 80% of the

target2- if the reduction rate of inventory is between 61 to 70% of the

target1- if the reduction rate of inventory is between less than 60% of the

target

Actual reduction % of inventory of non moving items (excluding

non obsolete items & non insurance items)

Targeted reduction % of non moving items (excluding non

obsolete items & non insurance items)

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\6

Customer

1Number of Rake declared as "Raw Coal"-(Raw Coal is non desirable coal quality)

Measures the number of rakes declared as ""Raw Coal"" by customersFollowing scale to be adhered for rating :5- If total number of rakes declared as raw coal is 0%-5% of total

number of rakes dispatched during the year4- If total number of rakes declared as raw coal is 6%-10% of total

number of rakes dispatched during the year3- If total number of rakes declared as raw coal is 11%-15% of total

number of rakes dispatched during the year2- If total number of rakes declared as raw coal 16%-19 % of total

number of rakes dispatched during the year1- If total number of rakes declared as raw coal is 20% or more than

20% of total number of rakes dispatched during the year

Number of rakes declared as raw coal

Number of rakes dispatched

2 No of Pollution Complaints

Measures the number of complaints related to outflow of slurry outside premises or in the adjacent river received from PCBFollowing rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

No of complaints redressedNo of complaints received

3 Liquidation of by products -Washed Coal (Power)

Measures the amount of Washed Coal (Power) dispatchedFollowing rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

Quantity (In tonnes) of Washed Coal (Power) dispatched

Quantity (in tonnes) of Washed Coal (Power) produced during

the year

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\7

Customer

4 Liquidation of by products (Slurry)

Measures the amount of slurry dispatchedFollowing rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

Quantity (In tonnes) of Slurry dispatched

Quantity slurry produced during the year

5 Liquidation of washed coal

Measures the amout of washed coal stock dispatched Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81%-90%3- If percentage is between 71%-80%2- If percentage is between 71%-60%1- If percentage is less than 60%

Quantity (In tonnes) of washed coal dispatched

Quantity slurry produced during the year

6 Timely reply to parliament questions / RTI

Measures the number of parliament questions/RTI replied in time relative to total number of parliament questions/RTI replied.Following scale to be adhered to for rating:5- if the number of parliament questions/RTI replied on time is 91%

or above of the total4- if the number of parliament questions/RTI replied on time is

between 81 to 90% of the total3- if the number of parliament questions/RTI replied on time is

between 71 to 80% of the total2- if the number of parliament questions/RTI replied on time is

between 61 to 70% of the total1- if the number of parliament questions/RTI replied on time is less

than 60% of the total

Number of parliament questions/RTI replied in time Total number of parliament

questions/RTI replied

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\8

Customer

7 Preparation of schedule reports to be sent to CIL/MoC

Measures the timely completion and submission of schedule reports to CILFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 98%-99%3- If percentage is between 96%-97%2- If percentage is between 91%-95%1- If percentage is less than 90%

Number of reports submitted on time

No of reports required to be submitted

8Preparation of comments and coordination with legal departments

Measures the number of comments which have been sent to the legal department after due coordination relative to the required number of comments to be sentFollowing rating scale to be adhered for rating :5- If the number of comments sent is 91% or above the number of

comments required4- If the number of comments sent is between 81- 90% or above

the number of comments required3- If the number of comments sent is between 71- 80% or above

the number of comments required2- If the number of comments sent is between 61- 70% or above

the number of comments required1- If the number of comments is less than 60% of number of

comments required

Number of comments sent to the legal department

Required number of comments to be sent to the legal departments

9 Bidder Satisfaction Index

Measures the efficiency with which bidder related obligations (Earnest Money / Security deposit clearance) are fulfi lledFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Total number of PBG cleared

Total Number of PBG matured

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\9

Customer 10 Vendor satisfaction index

Measures the efficiency with which supplier/vendor related obligations (performance bank guarantee & Vendor’s bills-invoice including SRV inspection report) are timely submitted to FinanceFollowing rating scale to be adhered :5- If the average number of days for submission of invoice is within

15 working days4- If the average number of days for submission of invoice is within

20 working days3- If the average number of days for submission of invoice is within

25 working days2- If the average number of days for submission of invoice is within

30 working days1- If the average number of days for submission of invoice is

beyond 30 working days

As per rating Scale

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\10

Process

1 Coal Production Achievement %

Measures the actual production against the target productionFollowing rating scale to be adhered :5- 100% and above achievement4- Between 86%-99% achievement3- Between 76%-85% achievement2- Between 61%-75% achievement1- Below 60% achievement

Actual coal productionTarget coal production

2 Peformance Capactity-(Raw Coal Section)

Measures the performance capacity of raw coal section by comparing the amount of raw coal processed in the current year with the previous yearFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual raw coal processed in Raw Coal Section in the current year

Actual raw coal processed in Raw Coal Section in the previous year

3 Peformance Capactity-(Plant Section)

Measures the performance of plant by comparing the amount of raw coal feed in the current year with the previous yearFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual raw coal feed in the current yearActual raw feed in the previous year

4 Non moving inventory %

Measures the percentage reduction of non moving items in inventory stock in current year as compared to previous yearFollowing rating scale to be adhered for rating :5- If percentage is 100% 4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Value of non moving items per tonne in current year-Value of

non moving items per tonne in previous year

Value of non moving items per tonne in previous year

x 100

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\11

Process

5 Statutory Compliance

Measures the percentage of redressal of statutory complianceFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Number of statutory compliance redressed in the current year

Number of statutory compliance raised in the current year

6 Timely completion of raw coal quality test

Measures the timely submission of report post completion of raw coal quality test (Timelines : Within 7 days of receipt of samples)Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

No of reports submitted within 7 days of receipt of samplesTotal No of samples taken

7 Operating Hour (For Raw Coal Section)

Measures the actual operating hours against the total available operating hoursFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual operating hours of raw coal section in the current year

Available operating hours of raw coal section in the current year (i.e

13.5 hours*300 days)

8 Schedule Maintenance (For Raw Coal Section)

Measures the actual annual maintenance compared to scheduled annual maintenanceFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual annual maintenance hours

Schedule annual maintenance hours

x 100

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\12

Process

9 Operating Hour (For Main Plant Section)

Measures the actual operating hours against the total available operating hours for Main Plant SectionFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual operating hours of raw coal section in the current year

Available operating hours of raw coal section in the current year

10 Schedule Maintenance (For Main Plant Section)

Measures the actual annual maintenance compared to scheduled annual maintenanceFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Schedule maintenance hours vs actual maintenance hour

11 Annual Production Stoppage Loss of Production due to any one of the cited reasons:

12 (a)

Mechanical BreakdownFollowing scale to be adhered to for rating:5- if the number of breakdown is less than the previous year4- if the availability is equal to the previous year’s3- if the availability is more than previous year’s by upto 5%2- if the availability is more than previous year’s by upto 10%1- if the availability is more than previous year’s by more than 10%

As per rating Scale

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\13

Process

13 (b)

Electrical BreakdownFollowing scale to be adhered to for rating:5- if the number of breakdown is less than the previous year4- if the availability is equal to the previous year’s3- if the availability is more than previous year’s by upto 5%2- if the availability is more than previous year’s by upto 10%1- if the availability is more than previous year’s by more than 10%

As per rating Scale

14 (c)

Water SupplyFollowing scale to be adhered to for rating:5- if the number of stoppage due to water supply is less than the

previous year4- if the number of stoppage due to water supply is equal to the

previous year’s3- if the number of stoppage due to water supply is more than

previous year’s by upto 5%2- if the number of stoppage due to water supply is more than

previous year’s by upto 10%1- if the number of stoppage due to water supply is more than

previous year’s by more than 10%

As per rating Scale

15 (d) Industrial Relations

Measures the total number of manshifts lost because of IR problems : Following scale to be adhered for rating :5- If the number of shifts in which production could not be done

because of IR problems is zero4- If the number of shifts in which production could not be done

because of IR problems is upto 1% of total shifts3- If the number of shifts in which production could not be done

because of IR problems is bewteen 1% to 2% of total shifts2- If the number of shifts in which production could not be done

because of IR problems is bewteen 2% to 3% of total shifts1- If the number of shifts in which production could not be done

because of IR problems is more than 3% of total shifts

No of shifts in which production could not be done because of IR

problemsTotal numer of manshifts

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\14

Process

16 Timley preparation of cost sheet

Timely preparation of cost sheet so that proper action can be taken to manage contorallble cost (Within 15th of the next month for previous month)Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Timely submission of cost sheet (within 15th

of the next month)12

Grievance settlement rate

Measures the percentage of grievances of the employees are required to be redressed compared to total grievances recordedFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

Number of grievances redressed

Total grievances recorded

Reduction in serious injury incidence rate

Measures the accidents incurred in current year against the number of accidents in previous year.Following scale to be adhered for rating :Following rating scale to be adhered for rating :5- If the number of serious injuries in current year is zero4- If the number of serious injuries in current year is less than

previous year3- If the number of serious injuries in current year is equal to

previous year2- If the number of serious injuries in current year is equal to more

than previous year1- If the number of serious injuries in current year is double than

previous year

As per rating Scale

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\15

Process

Reduction in reportable injuries

Measures the percentage reduction in total number of reportable injuries .Following scale to be adhered for rating :Following rating scale to be adhered for rating :5- If the number of reportable injuries in current year is zero4- If the number of reportable injuries in current year is less than

previous year3- If the number of reportable injuries in current year is equal to

previous year2- If the number of reportable injuries in current year is equal to

more than previous year1- If the number of reportable injuries in current year is double

than previous year

As per rating Scale

Monitoring of statutory compliances of company vehicles

Measures the timely payment of road tax,insurance,fitness certificate etcFollowing rating scale to be adhered for rating :5- If percentage is 90% and above4- If percentage is between 80%-89%3- If percentage is 70%-79%2- If percentage is 60%- 69%1- If percentage is less than 60%

No of cases of where there were timely adherence to statutory

compliancesTotal number of vehicles

17 Audit Paragraph rate

A measure that highlights the degree to which documentation and process execution is in sync with the standard operating procedures of the company.Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

Actual number of audit paragraphs dropped

Actual number of audit paragraphs raised

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\16

Process

18Timely preparation and submission of Annual plan to Subsidairy HQ & CIL

Measures the timely preparation and submission of annual planning of next year’s wrt production, dispatch and capital outlay etc-(Schedule Timeframe-within Jan of the current year for the next year)Following rating scale to be adhered for rating5- If the Annual Plan is submitted within schedule timeframe4- If the Annual Plan is submitted within 7 days of lapse of schedule

timeframe3- If the Annual Plan is submitted within 10 days of lapse of

schedule timeframe2- If the Annual Plan is submitted within 14 days of lapse of

schedule timeframe1- If the Annual Plan is submitted post 14 days of lapse of schedule

timeframe

As per rating Scale

19 Timely preparation and submission of Capital budget

Measures the timely preparation and submission of capital budget (Schedule Timeframe-within 31st Dec) Following rating scale to be adhered for rating5- If the Capital Budget is submitted within schedule timeframe4- If the Capital Budget is submitted within 7 days of lapse of

schedule timeframe3- If the Capital Budget is submitted within 10 days of lapse of

schedule timeframe2- If the Capital Budget is submitted within 14 days of lapse of

schedule timeframe1- If the Capital Budget is submitted post 14 days of lapse of

schedule timeframe

As per rating Scale

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\17

Process

20Timely preparation and submission of Raw Coal Linkages for different washeries

Measures the timely preparation of Raw Coal Linkage for the coming finacial year with input from P&P Dept (Schedule Timeframe-within January of the current year) Following rating scale to be adhered for rating5- If the Raw Coal Linkage is submitted within schedule timeframe4- If the Raw Coal Linkage is submitted within 7 days of lapse of

schedule timeframe3- If the Raw Coal Linkage is submitted within 10 days of lapse of

schedule timeframe2- If the Raw Coal Linkage is submitted within 14 days of lapse of

schedule timeframe1- If the Raw Coal Linkage is submitted post 14 days of lapse of

schedule timeframe

As per rating Scale

21Submission of Technical Specification for Plant and Machinery

Measures the timely building of Technical Specification of equipments to be procured on open tendering basisFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

No. of Technical Specification built up

No. of Technical Specification to be built up

22Timely finalisation of Contract for supply of Powdered Magnetite from vendors to Washeries

Measures timely finalisation of Contract for supply of Powdered Magnetite which is vital for operation of the Coal Washeries(Schedule Timeframe-To be decided)Following rating scale to be adhered for rating5- If the contract is finalised within schedule timeframe4- If the contract is finalised within 7 days of lapse of schedule

timeframe3- If the contract is finalised within 14 days of lapse of schedule

timeframe2- If the contract is finalised within 21 days of lapse of schedule

timeframe1- If the contract is finalised post 21 days of lapse of schedule

timeframe

As per rating Scale

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\18

Process

23

Timely finalisation of Contract for Transportation Powdered Magnetite from vendors to Washeries

Measures timely finalisation of Contract for Transportation of Powdered Magnetite which is vital for operation of the Coal Washeries(Schedule Timeframe-before expiry of previous contract)Following rating scale to be adhered for rating5- If the contract is finalised within schedule timeframe4- If the contract is finalised within 7 days of lapse of schedule

timeframe3- If the contract is finalised within 14 days of lapse of schedule

timeframe2- If the contract is finalised within 21 days of lapse of schedule

timeframe1- If the contract is finalised post 21 days of lapse of schedule

timeframe

As per rating Scale

24 Finalisation of washed coal price with SAIL

Measures timely finalisation of washed coal price with SAIL (Schedule Timeframe-within Dec of the currentyear) Following rating scale to be adhered for rating5- If the contract is finalised within schedule timeframe4- If the contract is finalised within 7 days of lapse of schedule

timeframe3- If the contract is finalised within 14 days of lapse of schedule

timeframe2- If the contract is finalised within 21 days of lapse of schedule

timeframe1- If the contract is finalised post 21 days of lapse of schedule

timeframe

As per rating Scale

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\19

Process

25 Raw Coal Supply to Washeries

Measures the sufficient availability of Raw Coal to Washeries so that there is no instances of Raw Coal Shortages.Following rating scale to be adhered for rating5- If there is ""0"" case of stoppage due to non availabity of raw coal

in washery4- If there is less than ""5"" case of stoppage due to non availabity of

raw coal in washery3- If there is less than ""8"" case of stoppage due to non availabity of

raw coal in washery2- If there is less than ""12""case of stoppage due to non availabity

of raw coal in washery1- If there is more than ""12""case of stoppage due to non availabity

of raw coal in washery

As per rating Scale

26 Timely preparation of Material Budget

Measures the timely preparation and submission of Material Budget of next year’s wrt production, dispatch and capital outlay etc-(Schedule Timeframe-within Dec. of the current year for the next year)Following rating scale to be adhered for rating5- If the Material Budget is submitted within schedule timeframe4- If the Material Budget is submitted within 7 days of lapse of

schedule timeframe3- If the Material Budget is submitted within 14 days of lapse of

schedule timeframe2- If the Material Budget is submitted within 21 days of lapse of

schedule timeframe1- If the Material Budget is submitted post 21 days of lapse of

schedule timeframe

As per rating Scale

27Preparation of status of already approved Revival Schemes of Washeries

Measures the timely submission of status of revival schemes necessary for identification of bottlenecks in the implementation of Revival SchemesFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90 %-99%3- If percentage is between 80%-89%2- If percentage is between 60%-79%1- If percentage is less than 60%

No of status report on Revival Schemes actually submitted

No of status report on Revival schemes required to be

submitted

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\20

Process

28 Environmental Compliance

Measures the actual number of notices received for non compliance to statutory laws and regulations in environmental mattersFollowing scale to be adhered for rating:5- If ""0"" notice received for non compliance4- If ""1"" notice received for non compliance3- If ""2"" notices received for non compliance2- If ""3"" notices received for non compliance1- If more than ""3"" notices received for non compliance

As per rating Scale

29 Timely Preparation of monthly performance report

Measures the timely preparation and submission of monthly performance report (Timelines :To be prepared by 7th of succeeding month for the previous month)Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

Number of monthly performance report submitted on time

12

30 Preparation of ATR (Action Taken Report)

Measures the submission of ATR report to Board, CIL etc.Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

No. of ATR prepared & Submitted

No. of ATRs to be submitted

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\21

Process

31 Coordination with CMPDI

Measures the number of reports required to be prepared by CMPDI has been received on timFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

No of reports submitted on time by CMPDI

No of reports required to be submitted

32 Average Technical Scrutiny time

Measures the average time (in days) taken for Technical Scrutiny of a proposal.Following rating scale to to be adhered for rating (To be Decided -Average Timelines( in days) for technical scrutiny of proposal)5- If the average time taken for Technical Scrutiny within average

timelines4- If the average time taken for Technical Scrutiny is within 7 days of

lapse of agreed timelines3- If the average time taken for Technical Scrutiny is within 14 days

of lapse of agreed timelines2- If the average time taken for Technical Scrutiny is within 21 days

of lapse of agreed timelines1- If the average time taken for Technical Scrutiny is post 21 days of

lapse of agreed timelines

As per rating Scale

33 Reply of Queries to Subsidairy HQ/ CIL HQ

Measure timely reply of Queries to Subsidairy HQ/ CIL HQFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

No. of Queries replied on timeNo. of Queries received

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\22

Learning & Growth

1 Updation of employee skill

Measures the percentage of employees sent for training against the number of request for nomination received for training. Following rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81 %-90%3- If percentage is between 71%-80%2- If percentage is between 50%-70%1- If percentage is less than 50%

Number of employees released for trainings by the HOD

Total number of employees nominated for trainings by HRD

2 Induction Plan (Formulation)

Measures the creation of Induction training program for freshersFollowing rating scale to be adhered for rating :5- If the induction plan is created within agreed date4- If the induction plan is created within 7 days of lapse of agreed

date3- If the induction plan is created within 14 days of lapse of agreed

date2- If the induction plan is created within 21 days of lapse of agreed

date1- If the induction plan is created post 21 days of lapse of agreed

date

As per rating Scale

3 Induction Plan (Execution)

Measures whether the induction program created is actually in useFollowing rating scale to be adhered for rating :5- If percentage is 91% and above4- If percentage is between 81 %-90%3- If percentage is between 71%-80%2- If percentage is between 50%-70%1- If percentage is less than 50%

No of freshers attended the induction training program

No of freshers joined

4 Promote technical skill upgradation

Measures the initatives taken to promote learning in the area of washeriesFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90%-99%3- If percentage is between 80%-89%2- If percentage is between 70%-79%1- If percentage is less than 69%

a) Actual number of instances where Knowledge Session were

conductedTarget number of instances

where Knowledge Session to be conducted

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\23

Learning & Growth

6

Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90%-99%3- If percentage is between 80%-89%2- If percentage is between 70%-79%1- If percentage is less than 69%"

b) Actual number of interactions with vendors on

their new equipmentTarget number of interactions

with vendors on their new equipment

7

Following rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 90%-99%3- If percentage is between 80%-89%2- If percentage is between 70%-79%1- If percentage is less than 69%

c) Actual number of participation in event and conference

Target number of participation in event and conference

8 Structured Meetings

Measures the number of structured meetings actually held as per scheduleFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

No of structured meetings actually held

No of structured meetings to be held as per schedule

x 100

x 100

x 100

Quadrant No. Key Performance Indicator KPI Definition Formula

Washery\24

Learning & Growth 9 Best Practice Sharing

Measures the number of meetings oganised wherein all Washery Incharge meet to ensure knowledge and best practice sharingFollowing rating scale to be adhered for rating :5- If percentage is 100%4- If percentage is between 75%-99%3- If percentage is 50%-74%2- If percentage is 49%- 25%1- If percentage is less than 25%

No of meetings organised4

x 100