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Partners for Financial Stability Program Investor Relations Seminar Wednesday, October 10, 2001 Budapest, Hungary In cooperation with The Budapest Stock Exchange
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Page 1: Investor Relations Seminar

Partners for Financial Stability Program

Investor Relations Seminar

Wednesday, October 10, 2001 Budapest, Hungary

In cooperation with

The Budapest Stock Exchange

Page 2: Investor Relations Seminar

Effective Investor Relations: A Prerequisite for Raising Capital

Wednesday, October 10, 2001 Budapest, Hungary

draft agenda 8:30 - 9:00 Registration 9:00 - 9:15 Welcome Zsolt Horvath Acting Chief Executive Officer Budapest Stock Exchange 9:15 - 10:30 Investor Relations in Central and Eastern Europe: Developments from 1990-2001

Shareholder Base I. Percentage of Population Owning Shares II. Market Capitalization as a Percentage of GDP

III. Stock Market Trends How to Communicate with Shareholders: Best Practices in Investor Relations

Responsibilities of the Investor Relations Officer I. Announcement of the General Meeting of Shareholders II. Announcement of Year End Financial Results III. Dividend Announcements IV. Share Issue Announcements V. Other Announcements Geoffrey Mazullo

Director Partners for Financial Stability (PFS) Program

10:30 - 11:00 C O F F E E B R E A K 11:00 - 12:30 Investor Relations in Practice

How to Respond to Institutional Investors’ Informational Needs David Dando Director Institutional Shareholder Services London, UK Investor Relations in Germany from 1991-2001 – Best Practices Christiane Hoensch Attorney

German Shareholders’ Association DSW Dusseldorf, Germany Survey of Online Investor Relations Practices of Companies Listed

on the Warsaw Stock Exchange Elzbieta Wydrzynska-Glowacka Marketing Consultant

Digital Strategies Sp. z o.o. Warsaw, Poland 12:30 - 13:30 L U N C H

Page 3: Investor Relations Seminar

13:30 – 14:45 Case Study in Investor Relations Intershop’s Information Disclosure Practices (2000) Geoffrey Mazullo Director, Partners for Financial Stability (PFS) Program 15:45 - 15:15 C O F F E E B R E A K 15:15 - 16:00 Panel Discussion Best Practices in Investor Relations

at Two Leading Emerging Market Companies Ms. Krisztina Hulvely (to be confirmed)

MATAV Rt. Mr. Szabolcs Czenthe

MOL Rt. 16:00 - 16:15 Closing Remarks Zsolt Horvath Acting Chief Executive Officer Budapest Stock Exchange 16:30 Press Conference

Page 4: Investor Relations Seminar

Appendix I Investor Relations in Practice Appendix II Investor Relations Societies, Shareholder Associations and Share Ownership Promotion Associations in Canada, Europe and the US

Page 5: Investor Relations Seminar

1

Partners for Financial Stability (PFS) Programwww.ewmi.hu

Geoffrey MazulloDirector

Effective Investor Relations –A Prerequisite for Raising Capital

Page 6: Investor Relations Seminar

2

PFS ProgramCapital Markets Activities in 2001

Comparative Analysis published on PFS website – May 2001International Accounting Standards Symposium – May 31, 2001 - Riga, Latvia

Capital Markets Seminar – June 5, 2001 – Bratislava, Slovak RepublicInvestor Relations Seminar – June 19, 2001 – Tallinn, Estonia

International Accounting Standards Seminar – September 13, 2001 – Tallinn, EstoniaInvestor Relations Seminar – October 3, 2001 – Riga, Latvia

Investor Relations Seminar – October 10 – Budapest, HungaryDisclosure Workshop – November 9, 2001 – Warsaw, Poland

Investor Relations - Disclosure Seminar – November 14, 2001 – Vilnius, LithuaniaInvestor Relations Seminar – December 5, 2001 – Prague, Czech Republic

Page 7: Investor Relations Seminar

3

Investor Relations in CEE: Developments from 1990 - 2001

Neuer Markt issues new regulationsOnline IR

Failure of European Commission’s takeover directive

Wider implementation of IAS

Requirements to disclose directors’ dealingsInsider trading criminalized

Mergers of European Stock ExchangesRequirements to disclose risk management policies; ownership disclosure thresholds lowered

US SEC issues Regulation Fair DisclosureUS pension funds begin voting at foreign AGMs and EGMs

European Commission proposes use of IAS by listed companies by 2005

Growth of regional funds, targeted funds, socially-responsible funds

Establishment of Consolidated Financial Supervisory Authorities

Securities Commissions established; Stock Exchanges re-opened

2000 - 20101990 - 2000

Page 8: Investor Relations Seminar

4

Institutional vs. Individual InvestorsWhy and How to Reach Them

Who Are Your shareholders?

Market Capitalization as a Percentage of GDPIndividual Share Ownership in International ComparisonForeign Share Ownership in International Comparison

Page 9: Investor Relations Seminar

5

Market Capitalization / GDP - 1st Q 2001

UK 269.3 %SWITZERLAND 200.7 %US 181.9 %GERMANY 67.8 %

Source: Financial Times, April 2001

Page 10: Investor Relations Seminar

6

Market Capitalization / GDP –1st Q 2001

Czech Republic 18.96%Estonia 27.66%Hungary 27.25%Latvia 6.29% Lithuania 12.14%Poland 15.13%Slovakia 6.4%Slovenia 14.42%

Sources: National Stock Exchanges; National Banks

Page 11: Investor Relations Seminar

7

Market Capitalization / GDP - Dec 31, YEAR

0

5

10

15

20

25

30

35

40P

erce

nt

Cze

ch R

.

Est

onia

Hun

gary

Lat

via

Lit

huan

ia

Pol

and

Slov

akia

Slov

enia

1998

1999

2000

20011Q

Page 12: Investor Relations Seminar

8

Market Capitalization / GDP - Dec 31, YEAR

0

5

10

15

20

25

30

35

40P

erce

nt

Cze

ch R

.

Est

onia

Hun

gary

Lat

via

Lit

huan

ia

Pol

and

Slov

akia

Slov

enia

1998

1999

2000

20011Q

Page 13: Investor Relations Seminar

9

Percentage of Citizens Owning shares –1st Q 2001

4

7.3

4.2 4.5

8.5

23.1

0

5

10

15

20

25

Perc

enta

ge

Czec

h R.

Esto

nia

Hun

gary

Latv

ia

Lith

uani

a

Pola

nd

Slov

akia

Slov

enia

Page 14: Investor Relations Seminar

10

5.07.9 9.0 9.7 10.0 10.1

13.0

19.0

23.0

30.0 31.033.0

37.0

48.250.0

0

10

20

30

40

50

60

Belgium

German

yJa

pan

Greec

eAustr

iaFra

nce

Irelan

dFinl

and

UKNeth

erlan

dsDen

mark

Spain

Canad

aUSA

Sweden

Per

cent

age

%

Source: Deutsches Aktieninstitut, Frankfurt am Main

Percentage of citizens owning shares directly or through investment funds(Data from 1998 and 1999)

Page 15: Investor Relations Seminar

11

Share of Foreign Owners –1st Q 2001

70.176.0

70.3 68.772.5

78.0

28.0

7.8

0.0

10.0

20.0

30.0

40.0

50.0

60.0

70.0

80.0

Per

cent

age

Cze

ch R

Est

onia

Hun

gary

Lat

via

Lit

huan

ia

Pol

and

Slov

akia

Slov

enia

Page 16: Investor Relations Seminar

12

Relationship betweenEffective Investor Relations

and - Ability to Attract Staff, Management and Board Members - Compliance with Disclosure Requirements- Investor Confidence- Liquidity-Marketing of Products/Services-Share Price

Page 17: Investor Relations Seminar

13

Marco Perilli Cippo, CEO of Campari

“We are not listing to raise capital. But the possibility of turning to shareholders for future acquisitions could prove useful, and listing also raises our visibility and the professionalism of management.”The Wall Street Journal Europe, Tuesday, June 26, 2001

Page 18: Investor Relations Seminar

14

Effective Investor Relations:A Prerequisite for Raising Capital

Primary Criteria for Portfolio Investment Decisions

In Central and Eastern EuropeZEW study, October 1999

Financial MarketsMicroeconomicGeneral

Page 19: Investor Relations Seminar

15

PFS Survey: Websites of the 10 Largest Listed Companies in CEE Countries

0

2

4

6

8

10

CZ EE HU LV LT PL SK SI

Management Info English Websites

Page 20: Investor Relations Seminar

16

Disclosing Management Information:75 Requests, 32 Responses

Most requests sent May 22 and 23; 10 more before the end of May, 1 on June 5

02468

1012141618

CZ EE HU LV LT PL SK SI

Responses Requests

Page 21: Investor Relations Seminar

17

How to Reach Them?Through an Imaginative Combination

of All of the Above,focusing on Compliance, Disclosure and Creativity

Institutional vs. Individual InvestorsWhy and How to Reach Them

Page 22: Investor Relations Seminar

18

Investor Relations:How to Communicate with Shareholders

Overview of: Traditional Print Media

InternetRoadshows / Analyst Meetings

Teleconferencing

With a focus on: Best Practices

International Standards

Page 23: Investor Relations Seminar

19

Announcement of the General Meeting of Shareholders

After reviewing the announcements presented in Appendix I,please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. What are the necessary components of a good announcement?5. What role does the investor relations officer play in producing the

announcement? 6. What do these announcements tell you about the yearly schedule

of the investor relations officer?

Page 24: Investor Relations Seminar

20

Voting Results at General Meeting of Shareholders

After reviewing the announcements presented in Appendix I,please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. Do you need to publish such an announcement?5. What role does the investor relations officer play in producing the

announcement? 6. What do these announcements tell you about the yearly schedule

of the investor relations officer?

Page 25: Investor Relations Seminar

21

Announcement of Financial Results

After reviewing the announcements presented in Appendix I, please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. What are the necessary components of a good announcement?5. What role does the investor relations officer play in producing the

announcement? 6. What do these announcements tell you about the yearly schedule

of the investor relations officer?

Page 26: Investor Relations Seminar

22

Dividend Announcements

After reviewing the announcements presented in Appendix I, please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. What are the necessary components of a good announcement?5. Do you need such an announcement? 6. What do these announcements tell you about the yearly schedule

of the investor relations officer?

Page 27: Investor Relations Seminar

23

Depositary Receipt Announcements

After reviewing the announcements presented in Appendix I,please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. What are the necessary components of a good announcement?5. What role does the investor relations officer play in producing the

announcement?

Page 28: Investor Relations Seminar

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Other Announcements

After reviewing the announcements presented in Appendix I, please consider the following questions:

1. Are any of the announcements particularly poor?2. Are any of the announcements particularly good?3. Would any of the announcements be a useful model for your

company’s announcement?4. What are the necessary components of a good announcement?5. What role does the investor relations officer play in producing the

announcement? 6. What do these announcements tell you about the yearly schedule

of the investor relations officer?

Page 29: Investor Relations Seminar

25

Internet Board Information

Compliance with Disclosure Requirements (Environmental, Listing, OECD, Ownership, Risk, etc.)

Management InformationMix of Financial and Non-financial Information

Peer Analysis / Share Price ComparisonsQuote(s) from CEO

Up-to-date

Page 30: Investor Relations Seminar

26

Internet

Useful Sites

www.irbestpractice.org- Provides Guidance on IR Best Practices

http://www.londonstockexchange.com/about/about_14.asp#listing

-Order Brochure:- “A Practical Guide to Investor Relations”

Page 31: Investor Relations Seminar

27

Roadshows / Analyst MeetingsTeleconferencing

Company SpokespersonImpact of Regulation Fair Disclosure (FD) in US

Media TrainingMacroeconomic Conditions in Your Country

Regulatory Environment

Page 32: Investor Relations Seminar

28

Calendar of Disclosure Requirements /Investor Relations Activities

The Partners for Financial Stability (PFS) Program is working with the Hungarian Financial Supervisory Authority, Lithuanian Securities Commission and Polish Securities and Exchange Commission to draft Calendars of Disclosure Requirements for Listed Companies.

A meeting will be held in Warsaw on November 9, 2001 to discuss the first drafts of the calendars.

Page 33: Investor Relations Seminar

29

DISCLOSURE OF INFORMATION BY JOINT STOCK COMPANIES IN HUNGARY

TABLE OF CONTENTS

Time and circumstances of disclosure Page

ANNUALLY.................................................................................................................................................................................................. 2

SEMI-ANNUALLY....................................................................................................................................................................................... 6

QUARTERLY................................................................................................................................................................................................ 7

MONTHLY.................................................................................................................................................................................................... 8

FROM TIME TO TIME - CASE BY CASE:

FOUNDATION ...................................…………………………................................................................................................. 9

PUBLIC OFFERING OF SECURITIES ……………………….............................................................................................…. 13

CHANGES IN REGISTERED CAPITAL ................................................................................................................................... 17

TRANSFORMATION .....................................................................................................................................…………………. 20

OTHER DOCUMENTS .....................................................................................................................................................................…….. 30

Page 34: Investor Relations Seminar

30

Annually:

Invitation of the shareholders meeting.[1]

The invitation or announcement shall contain the following:- the company name and registered office of

the company;- the place and time of the general meeting;- the agenda of the general meeting;- the conditions for exercising voting rights,

as stipulated in the statutes;- the place and time of the repeated general

meeting in the event of failure to have quorum.

A general meeting repeated due to lack of quorum shall be convened within the deadline set forth in the invitation or announcement of the original general meeting, and under the conditions contained therein.

The general meeting shall be convened as frequently as set forth in the deed of foundation (statutes), but at least once every year.

If so required, extraordinary general meetings may be held at any time.

Board of directors or the general director.

The shareholders At least fifteen days in advance of the first day of the general meeting. In the case of a public company, by means of the announcement published according to the provisions of the statutes at least thirty days in advance of the first day of the general meeting.

[1] Act CXLIV of 1997 on Business Associations (BA), Section 234, Paragraph 1-5

List of documents Under which Who To whom Whencircumstance(s)

Page 35: Investor Relations Seminar

31

Annually:List of documents Under which Who To whom When

circumstance(s)

The annual report.[2] Joint stock companies that issued shares through a public offering.

The issuers. The HFSA No later than the 30th of April following the relevant year.

Written report on the company’s annual report.[3]

The joint stock company’s general meeting may pass resolution on the report prepared according to the "Accounting Act", and on the appropriation of after-tax profits only in possession of the written report of the general meeting.

The supervisory board

The shareholders At the general meeting.

[2] Securities Act (SA), Section 48, Paragraph 3-4[3] BA Section 32, Paragraph 3

Page 36: Investor Relations Seminar

32

Best Practices

Intershop Case Study

Page 37: Investor Relations Seminar

33

Page 38: Investor Relations Seminar

34

Intershop`s Main Financial Data

5.017.9

46.3

123.0

20.3

-7.0 -17.3 -18.4-38.9 -34.6-60.0

-40.0-20.0

0.020.040.060.080.0

100.0120.0140.0

1997 1998 1999 2000 2001 1Q

mil

lio

ns

of

eu

ros

RevenueNet loss

Page 39: Investor Relations Seminar

35

Questions

1. In your opinion, which mistake or mistakes did Intershopmanagement make in its information disclosure policy?

2. What role did the company’s industry play in this situation?3. What role did business conditions play in this situation?4. What role did investor sentiment play in this situation?5. What role did the financial press play in this situation?6. What role did securities regulation and self-regulatory oversight by

stock exchanges play in this situation?7. Which lessons can listed companies learn from the Intershop

situation?

Page 40: Investor Relations Seminar

How to Respond to Institutional Investors’

Informational Needs

David F. DandoDirector, ISS Europe10 October, 2001

Page 41: Investor Relations Seminar

Financial Information

• Use International Accounting Standards• Post financial statements to a company

website• Provide contact information for users

Page 42: Investor Relations Seminar

Corporate Governance

Company board• Disclose names and biographies of directors• Disclose board interlocks• Report on attendance at all board meetings• Report any material relationships between

directors and the company

Page 43: Investor Relations Seminar

Corporate Governance

Remuneration• Provide director and executive

remuneration policies• Disclose stock option/sales activity by

directors• Provide director stock ownership details

Page 44: Investor Relations Seminar

Corporate Governance

Company board• Discuss succession planning• Disclose any potential conflicts of interest

Page 45: Investor Relations Seminar

Corporate Responsibility

Non-financial Issues• Provide environmental report• Discuss employee/union relations• Report any significant supplier relationships• Discuss any sustainability issues relevant to

the company

Page 46: Investor Relations Seminar

Questions?

Page 47: Investor Relations Seminar

1

DSW/

Founded in 1947

More than 25,000 members

Head office of about 5,500 investmentclubs

Nine regional groups

More than 1,000 annual general meetings visited in 2001

Who we are and what we doWho we are and what we do

Daily job: legal advice

Page 48: Investor Relations Seminar

2

DSW/Investor Relations

How to define goodgood investor relations work?

Maximum ofMaximum oftransparencytransparency

Timely publication Timely publication of of relevant relevant informationinformation

Page 49: Investor Relations Seminar

3

DSW/Investor Relations...

...of companies listed at the Neuer Markt

EM.TV

Page 50: Investor Relations Seminar

4

DSW/New rules for the delisting of companies

•• quantitativequantitative criteria: share price (1 Euro) and market capitalization (20 milion Euros)

•• qualitativequalitative criterion: insolvency of a company

if a company falls below both criteria during 30 consecutive exchange-trading days

and no exceedance on at least 15 in 90 exchange-trading days thereafter

• delisting: 1 month after announcement

Page 51: Investor Relations Seminar

5

DSW/Corporate Governance

Code against Insider Trading

Takeover Code

Insider Insider LawLaw

Law for Accounting Law for Accounting StandardsStandards

ControlControl-- and and Transparency LawTransparency Law

Page 52: Investor Relations Seminar

6

DSW/Control- and

Transparency Law• Risk and monitoring system• Supervisory Board members not more than 10

seats on other boards, chairman not more than 5 seats

• More transparent election of Supervisory Board members

• More rights to the minority shareholders• Permission of stock option plans and repurchase of

shares• More duties and responsibilities for the auditors

Page 53: Investor Relations Seminar

7

DSW/Code of Best Practice

Ad-hoc publicity

Equal treatment of all shareholders

Financial reportingRemuneration – share options +

performance related incentives

Disclosure directions

Independent Supervisory Board Supervisory Board committees

Page 54: Investor Relations Seminar

8

DSW/Scorecard

DVFA individualweighting 15% 10%partial score:

DVFA individual DVFA individualweighting 20% 25% weighting 20% 15%partial score: partial score:

DVFA individual

?% ?%

DVFA individual DVFA individualweighting 15% 25% weighting 30% 25%partial score: partial score:

auditing management and supervision

CG-Commitment

Shareholder rights transparency

total score CG

Page 55: Investor Relations Seminar

9

DSW/Corporate Governance

Code

„„Comply or explainComply or explain““

RecommendationsRecommendations of of the government the government commissioncommission::

-- RestrictionRestriction to 5 to 5 external board external board positions for supervisory board positions for supervisory board membersmembers

-- No No positions that are positions that are in in competition competition with the company for supervisory with the company for supervisory board membersboard members

Page 56: Investor Relations Seminar

10

DSW/

-- Expanded transparency standardsExpanded transparency standards

Corporate Governance Code

RecommendationsRecommendations::

-- Information Information regarding remuneration regarding remuneration of of the auditor the auditor and and regarding the kind regarding the kind of of auditing auditing and nonand non--auditing servicesauditing services

Page 57: Investor Relations Seminar

11

DSW/New takeover law

10 key elements:10 key elements:

1. Statutory regulation

2. Mandatory offer

3. The bidder‘s offer

4. Amount of the bidder‘s offer

5. Informing the target company‘s shareholders and employees

Page 58: Investor Relations Seminar

12

DSW/New takeover law

10 key elements:10 key elements:

6. Conduct on the part of the target company‘s boards

7. Speedy procedure

8. Effective supervision

9. sanctions

10. Squeeze-out rules

Page 59: Investor Relations Seminar

Digital Strategies Groupwww.dsgterra.com

Investor Relations Online

Survey of companies listed on the Warsaw Stock Exchange

Investor Relations SeminarOctober 10, 2001

Budapest, Hungary

Investor Relations Online

Survey of companies listed on the Warsaw Stock Exchange

Investor Relations SeminarOctober 10, 2001

Budapest, Hungary

Page 60: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

Six basic steps to Investor Relations (IR) Online

What if you don’t understand Polish?

Which Polish companies do it best?

IR Online – new element of PR strategy

Agenda

Page 61: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

We surveyed all 216 companies listed on the Warsaw Stock Exchange (WSE) as of 2001.06.30

Why?• first IR Online Survey – no standards and obvious benchmarks;• wanted to create a “foundation” database for comparisons and

further research;• wanted to draw broad conclusions and to popularize them

through publications, conferences, opinion leaders, etc.

Survey methodology and timing• Reviewed all 216 company websites in July and August 2001;• Employed a structured questionnaire – with 0/1 responses

focused primarily on existence/non-existence of certain features.

Page 62: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

Six basic steps to Investor Relations (IR) Online

What if you don’t understand Polish?

Which Polish companies do it best?

IR Online – new element of PR strategy

Agenda

Page 63: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 1: Can I find a company’s website?

207 out of 216 listed companies (96%) have their own web sitesBut website naming conventions can be confusing:

www.it.pl/energopolwww.fasing.silesia.top.pl

ENERGOPOL S.A.FASING S.A.

Website AddressCompany Name

www.tpsa.plwww.pekao.com.pl

TP S.A. (telecom)BANK PEKAO S.A.

Search lists and engines can help• Most web addresses can be found in search engines (Yahoo, Onet);• WSE website provides a link list (www.gpw.com.pl), but a significant

number of links are missing or have invalid/old addresses!

But somemake it hard…

Most make it easy …

Page 64: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 2: Does the website have an Investor Relations area?

IR Online is not a standard area on WSE company websites• Only 33% of WSE companies have it in Polish; • Only 16% of WSE companies have a corresponding area in English

But naming conventions can, again, be confusing:

Accessibility is generally good• 90% of IR Online pages could be reached in 1 click from the main page; • 10% in 2 clicks.

33%Company on Stock ExchangeAbout CompanyFacts

% of time usedName of online IR service

67%InvestorsInvestor Relations

But somemake it hard…

Most make it easy …

Page 65: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 3: Does the website tell a company’s “story?”

90% of WSE companies had an area presenting “company overview”… but 10% did not!

What exactly is presented?

88%79%61%41%37%29%23%

Company profileCompany historyManagement namesSupervisory board namesOwnership structureStrategy statementManagement team bios

% of all WSE companies showing item online

Item

Page 66: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 4: Can I see and download the basic financials ?

Limited Availability• Less than half of WSE

companies make their financial reports available online

Limited timeliness• Only 31% of all WSE companies had their 2000 (latest) annual

report available online in late July 2001

Limited historical financials• A total of only 212 current and historical annual reports was

available online for all 216 WSE companies

22%35%

50%

Half-yearreports

Quarterlyreports

Annualreports

% of W

SE companies

Page 67: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 5: What other IR-related information is available online?

% of WSE companies showing online:

13%

25%

25%

50%

Links from IRpages

Share prices

Informationarchives

News

Page 68: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Step 6: I have more questions, how can I get help?

90%

2%

1%

5%

2%

Contact companyby email

FAQ Polish

FAQ English

Email registrationPolish

Email registrationEnglish

% o

f WS

E co

mp

an

ies

Substantialdifference

Page 69: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

Six basic steps to Investor Relations (IR) Online

What if you don’t understand Polish?

Which Polish companies do it best?

IR Online – new element of PR strategy

Agenda

Page 70: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Number of WSE companies showing:

2

3

29

35

40

52

FAQ in English

Other language information

Quarterly reports in English

Separate IR area in English

Annual reports in English

News in English

Non-Polish speakers will not learn much online…

24%

19%

16%

13%

1%

1%

Page 71: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

Six basic steps to Investor Relations (IR) Online

What if you don’t understand Polish?

Which Polish companies do it best?

IR Online – new element of PR strategy

Agenda

Page 72: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Big companies are generally much better than average …

WIG20 All listed companies (216)

11%25%Share prices40%50%

18%

13%

19%

16%

In English

80%

65%

65%

70%

In English

44%

35%

43%

32%

In Polish

80%

80%

80%

80%

In Polish

News

Quarterly reports

Annual reports

IR service

Page 73: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

…But the best are not all bigWe ranked WSE companies by online IR feature availability

• Top scorers represent different industries and company sizes

• Of the top 5, all had IR departments!

• 57% of companies achieved less then 10points for the Polish version

• 54% of companies scored 0 points forthe English version

27720Mostostal Export (construction)

28622Elbudowa (construction)

28820EFL (finance)

28820TPSA (telecom)

28820PBK (bank)

EnglishPolish

TotalPoints by version*

Company

*Maximum points: 22 for Polish and 8 for English version

Page 74: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Case Study (1): We briefly interviewed an IR manager at a large Polish bank….

Stated objective for IR Online• Passive information source for investors, making basic financial information

available online

IR Online considered of “medium-but-growing” importance• Website email option generates on average only two IR-related questions

per month – bank responds usually in 2 days;• Currently no separate measurement of web traffic on the IR part of the

website.

Page 75: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

Case Study (2): We briefly interviewed an IR manager at a large Polish bank

Example: this bank’s annual report distribution

Posted on the company website

Presentations in other financial centers

Presenta-tion in London

Presenta-tion in Warsaw

Mail to investors and analysts who requested it

Submit to WSE

“Few days” later

Next “few days”

2 days later

1 day later

10 minutes later

1st

day

Page 76: Investor Relations Seminar

Digital Strategies Group© Digital Strategies Group

How did we conduct the survey?

Six basic steps to Investor Relations (IR) Online

What if you don’t understand Polish?

Which Polish companies do it best?

IR Online – new element of PR strategy

Agenda

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Digital Strategies Group© Digital Strategies Group

Conclusions (1): IR Online as new element of PR strategy –but what about disclosure?

WSE companies treat IR Online as a new element of PR strategy• Desire for better communication with investors

But provide variable level of information disclosure to investors • Selective disclosure: IR managers provide”one-on-one” contacts • No linkage to compliance with disclosure requirements• Information often goes to the web page last

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Digital Strategies Group© Digital Strategies Group

Conclusions (2): Potential of IR Online not realized

Most existing IR Online services look the same• “Passive” information source with poor navigation and some

information missing, or not timely• No differentiating features

Lack of management involvement often evident• IR Online should not be a “techie” job only• Service should be integrated to avoid missing, late or wrong

information online

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Digital Strategies Group© Digital Strategies Group

Conclusions (3): IR Online – no guidelines on how to do it

British companies can look to www.irbestpractice.org

Polish companies have no such resource• CEE Stock exchanges and investor associations have not tackled the

subject yet• PR agencies offer limited (but growing) PR-related assistance:

Out of 52 PR agencies in Poland, 8 offered IR services in 2001* (only 4 did so in 2000*)

• Most IR services created internally or by hired web designers, only 2-3 years ago

*source: Warsaw Business Journal “Book of lists” edition 2001 and 2000.

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Digital Strategies Group© Digital Strategies Group

IR Online in CEE – issues for further discussion

Would guidelines for IR online be helpful?• PR versus disclosure;• Cooperative work with stock exchanges, investor associations and

companies.

Can PR agency initiatives help? • Support companies to keep current investors (especially small and

medium-size companies without their own IR departments); • Prepare for return of investor interest after current market declines.

Should additional surveys/case studies be conducted?• Would help in developing guidelines for regional IR online

(additional country surveys, investor survey and company case studies)

Please contact us if you know of interesting IR online cases …

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Digital Strategies Group© Digital Strategies Group

For more information or to order the full report, pleasecontact us at:

In the United States

Digital Strategies Group, Inc.23 Glenwood AvenueNewton, MA 02459, U.S.A.+1 (617) 969-7733 phone+1 (425) 928-2403 fax

Attn. Darius [email protected]

In Poland

Digital Strategies Sp. z o.o.Al. Jerozolimskie 56 C00-803 Warsaw, Poland+48 (22) 630-2430 phone+48 (22) 630-2432 fax

Attn. Elzbieta [email protected]

Attn. Jacek [email protected]

On the web: www.dsgterra.com

`

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IR challenges in an exciting environment

Budapest, 10 October 2001

Szabolcs Czenthe - IR manager

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Agenda

Introduction of MOLInvestor Relations at MOLChallenges of IR

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MOL today

25%

10%

42%

1%

22%Hungarian Government OMVInternational Institutional InvestorsMOL TreasuryDomestic

Shareholding structure (approximate)

First significant oil and gas company in Central Europe to be privatised

Successful operation in market environment for the last five years

Enjoys domestic leadership in all of its core businesses and is well positioned to become the regional champion in the growing Central European market

First major regional consolidation step concluded: the Slovnaft acquisition

Internationally experienced management team

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Rapid Growth and Converging Markets

Population of more than 100 m, with high growth in car density and usage

Markets convergingtowards the EU

Improving road infrastructure

Growing regional trade

PL

SK

H

HRSLO

ARO

+3.0% GDP470 cars/000 capita

+2.0% GDP220 car/000 capita

+4.8% GDP220 cars/000 capita

+3.5% GDP380 cars/000 capita

+3.0% GDP200 cars/000 capita

(1.5)% GDP120 cars/000 capita

+5.3% GDP227 cars/000 capita

CZ

+1.4% GDP280 cars/000 capita

GDP GROWTH (%)

02468

1997 1998 1999 2000

EU average Hungary

YU

BIH

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Major strategic issue - the regional consolidation

Regional players seek defensive alliances against increasing exposure to possibility of take-overs

Outsider investors mainly form the East also try to consolidate the region

Regional players seek defensive alliances against increasing exposure to possibility of take-overs

Outsider investors mainly form the East also try to consolidate the region

Existing equity participationIn talks or bidding process

• Further candidates for consolidation in Croatia (INA 25%), Slovenia (Petrol) and Serbia (NIS)

• Further candidates for consolidation in Croatia (INA 25%), Slovenia (Petrol) and Serbia (NIS)

• Oil sector assets due for privatisation

- Rafineria Gdanska- PKN - Unipetrol- Transpetrol- 30% of Hellenic Petroleum

• Oil sector assets due for privatisation

- Rafineria Gdanska- PKN - Unipetrol- Transpetrol- 30% of Hellenic Petroleum

10%36%

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MOL’s Strategy

Focus on the CEE region in downstream oil and petrochemicals with an appropriate upstream weighting Growth in core businesses: both organic and through selective investmentsDivest non-core activitiesEfficiency: in terms of both capital and operationsExcellence: develop into a downstream benchmark for Europe

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Upstream and Gas Strategy

DOMESTIC E&P

PRODUCTION - continued focus on production costs, efficiencyMaintain production cost below3-year average F&D cost below

4.5 USD/bbl4.5 USD/bbl4.5 USD/bbl4.5 USD/bbl

INTERNATIONAL E&P

Phased withdrawal from international explorationFocus on reserve acquisition e.g. PSA project with Yukos

GAS BUSINESS

Exit the business in a way that maximises shareholder value

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Downstream Strategy

REFINING

Increase unit efficiencyMeet EU 2005 specifications

RETAIL

Focus on efficiency and unit costs (CoCo-CoDo)Continue focus on non-fuel sales (grew over 50% in H1 2001)

PETROCHEMICALS

Rationalise and optimise the group’s petrochemical assets, placing the focus on olefin and polyolefin value chain

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The purpose of Investor Relations

Ensure that the share price fairly reflects the value of

the company

Promote liquidity in the company’s shares

Maintain access to capital markets (primarily equity)

Diversification of the shareholder base

Management of capital market expectations

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Investor Relations Responsibilities...

External ReportingExtraordinary (press releases, extraordinary announcements)

Ordinary (Annual Report, quarterly Flash Reports, General Meeting

documentation, etc)

Internal reportingcapital market day for the businesses

top management monthly and weekly reporting

Listing regulations, peer group analysis

Roadshows, conferences, investor & analyst meetings

Shareholder identification project

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Key challenges in the past

Transformation from a state-enterprise into a widely held

public company

Explain significant changes in the strategy

Natural gas businesschange in strategy

loss making position

drawn-out process

Explanation of MOL’s petrochemical business

First cross-border transaction : Slovnaft partnership

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Integration of Slovnaft into investor communications

Build up an understanding of the company

Analyst Open Day

Harmonisation of the reporting structure and timing !Clarification of IR role in Slovnaft !

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The appropriate IR team

Small team with strong professional background and language skills

In-depth knowledge of the company, the industry and its peers

A broad understanding of the capital markets

IR should represent the company’s view point, not personal opinions

Developed relationships with fund managers and analysts

Access to senior management

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Structural challenges

IR: in-depth knowledge, details are crucial, strategic lines

Chinese wall situation

No info, no involvement ->lost credibility, unprofessional team image

Harmonisation of information released by the company

Losing shareholder’s interest and trust in the company

- capital market trends

- company credibility

Internal reporting vs external requirements

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Recognition from the financial community

HUNGARYbest Annual Report (granted twice by the Budapest Stock Exchange)

INTERNATIONAL RECOGNITIONIn the “Best emerging market company IR” category

1997: No.1

1998: No. 1

2000: No. 3

Represents probably one of the most recognised IR activities in Hungary and Central-Europe


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