HTH Iowa SHIP Kickoff 8/1/2016 For more Information, please contact: [email protected]1 Welcome to the HOMET OWN HEALTH A PORTION OF THESE MATERIALS WERE PRODUCED PURSUANT TO 2016-2017 IOWA SHIP GRANT. Program Kickoff Webinar • All attendees are in “Listen Only” mode • Questions or comments? - Open “Questions” pane in dashboard - Type in comments or questions - Comments will be monitored through out webinar. - Questions will be addressed at end of the webinar. • This webinar will be recorded and posted for you to share with others on your team • Handouts are available for download in the Handouts pane, and will also be emailed out to attendees after the webinar. Webinar Etiquette Kickoff Agenda HTH Welcome Jimmy Lewis, CEO IRCTC Program Overview Jennie Price, ITC Program Director Introduction of Team of Experts and Program Resources ‐ Healthcare Industry Transformation & Revenue Cycle Management Sandy Sage, RN ‐ HTHU Instructor with Dale Gibson – Medicare Consultant ‐ Medicare Webinar/CAH Webinars & Dale Gibson ‐ The Importance of Education: Intro to the HTHU School of RCM Meghan Williams, HTHU Client Services Specialist ‐ ICD‐10 & Coding Webinars Jenan Custer, HCCS ‐ ICD‐10 Courses & Dr. Dunnick Jennie Price Next Steps Jennie Price ‐ Ongoing Communication & Annie Lee Sallee ‐ Your IRCTCTeam Members ‐ Program Dashboard ‐ Pre‐Assessment Questions Consortium Team
A PORTION OF THESE MATERIALS WERE PRODUCED PURSUANT TO 2016-2017 IOWA SHIP GRANT.
Program Kickoff Webinar
• All attendees are in “Listen Only” mode
• Questions or comments?- Open “Questions” pane in dashboard- Type in comments or questions- Comments will be monitored through out webinar. - Questions will be addressed at end of the webinar.
• This webinar will be recorded and posted for you to share with others on your team
• Handouts are available for download in the Handouts pane, and will also be emailed out to attendees after the webinar.
Webinar Etiquette
Kickoff AgendaHTH Welcome Jimmy Lewis, CEO
IRCTC Program OverviewJennie Price, ITC Program Director
Introduction of Team of Experts and Program Resources
ITC Program Director: Jennie Price HomeTown Health –Dir. of Business Development
ITC Program Evaluation & Assessment Manager: Elizabeth PetrieHomeTown Health
SHIP Coordinator: Jeana ChristensenIowa Dept. of Public Health
Kristy ThomsonHomeTown Health –COO
Kristy ThomsonHomeTown Health & HTHU Welcome & IntroductionJimmy Lewis, CEOHomeTown Health
Jimmy LewisCEO & Founder - HomeTown Health, LLC
• Jimmy has roots in rural South Georgia; received a Bachelor’s Degree in Industrial Engineering from Auburn. Jimmy has held senior management positions in six fortune five hundred companies.
• He came to health care from a position on the board of directors of a hospital, and later become market development officer for that hospital. Later became Vice President of Government Relations for Columbia/HCA’s 20 hospitals for the state of Georgia.
• Took his knowledge of the rural health care delivery system in Georgia and formed a consulting company, The Leadership Group. The Leadership Group sponsored development of the Georgia Rural Hospital Roundtable for advocacy for rural hospitals in the state legislature in Georgia.
• Jimmy formed HomeTown Health, LLC, a business development company advocating for and developing business opportunities for at least 55 member rural hospitals in Georgia. HomeTown Health’s efforts have been very instrumental in saving many of Georgia’s rural hospitals. In addition, membership has grown to states outside of Georgia.
• Jimmy has been instrumental in passing key rural legislation and regulation for hospital based nursing homes, state merit, PPS and critical access hospitals. All of these have been key to the survival of rural hospitals and rural health care in Georgia, and for hospitals in other states.
• HomeTown Health has expanded services into education as well having developed HomeTown Health University which now boasts of over 20000 students mostly in the Business Office arena for rural hospitals .
• Founded in 1999 as an organization of stakeholders committed to “Working Together for the Survival of Rural Hospitals”
• Started in Georgia, and have since expanded into various other states
• Currently provide: advocacy, education, grant management, business partner program, conferences, and other events to support Rural and Critical Access Hospitals and rural providers
HomeTown Health University
• Started over 10 years ago as the online education arm of HomeTown Health, and have served nearly 20,000 students!
• We work with individuals and over 300 facilities across the US and in several countries to provide accredited healthcare professional training – accredited by IACET
• Areas such as Annual Education/ Compliance, Revenue Cycle Management, Nursing Continuing Education, Health IT, Coding Training, etc.
Education Accreditation• Provide over 300 courses online, over 100 Webinars a
year, and various live training conference and workshops• Accredited Education from the International Association for
Continuing Education & Training (IACET)• Who accepts the IACET CEU? Full list at www.iacet.org
• American Association of Respiratory Therapy• American Board of Medical Microbiology• American Society for Clinical Laboratory Science• American Society for Quality• American Speech‐Language‐Hearing Association• Board of Certified Safety Professionals• The Child Care Development Associate National Credentialing
Program• Clinician’s View (Occupational, Speech, and Physical Therapy)• Federal Emergency Management Agency• Georgia, Massachusetts and Ohio Board of Nursing• Georgia Professional Standards Commission• Human Resources Certification Institute (for their Professional
in Human Resource Designation)• National Association of Rehabilitation Professionals in the
Private Sector• National Association of Social Workers
• National Board for Certification in Occupational Therapy, Inc. (NBCOT)
• National Council for Therapeutic Recreation Certification• National Registry of Emergency Medical Technology (EMT)• National Registry of Microbiologists• National Society of Professional Engineers• Society for Human Resources Management• State of Georgia, FL and Iowa Board of Professional
Engineers• The American Association of Integrative Medicine• The American College of Forensic Examiners Institute• The American Council on Pharmaceutical Education• The American Psychotherapy Association• The International College of The Behavioral Sciences• The National Board for the Accreditation of Occupational
Grant ManagementHTH and HTHU teams provide grant management and education support for various grants for last 14 years• HRSA Small Hospital Improvement (SHIP) Grant• FLEX Grants• Sub-grantee with ONC HIT Regional Extension Center• Partnering with various other healthcare-specific organizations i.e
Offices of Rural Health, Departments of Education, and similar Rural Health organizations like HomeTown Health
Healthcare Science Educator Industry
Certification
Kristy ThomsonIRCTC Team of Experts & ResourcesJennie Price, Director of Business DevelopmentHomeTown Health
SHIP Grant Program Overview
▪ Iowa Department of Public Health decided to follow the lead of other states and issue a Request for Proposal to contract out the management oversight and coordination of the SHIP program activities and services.
▪ HomeTown Health, LLC (HTH) was selected through the competitive process to help manage and provide coordinated services for the Iowa SHIP program.
▪ Like the IDPH, we believe that this will simplify the SHIP administrative tasks for hospitals and better utilize funding to achieve program goals and outcomes for participants
▪ Federal SHIP Grant Area:Prospective Payment System (PPS) or Payment Bundling (PB) investment activities that improve hospital financial processes
▪ enable small rural hospitals to purchase health information technology, equipment, and/or training to comply with meaningful use, ICD-10 standards, and payment bundling.
IRCTC Program Goal
The goal of the Iowa Revenue Cycle Transformation Consortium (IRCTC) is to build a group of hospitals and other stakeholders that work togetherto strengthen the rural health infrastructure andincrease access for small or rural Iowa hospitals.
This will be accomplished by supporting and reducing barriers to the improvement of hospital financial processes in areas such as:
Ambassador ‐ HCCS • James Dunnick, MD, FACC, CPC, CHCQM'S ‐Cardiologist and Certified
Coding Trainer ‐The Dunnick Group
• Other Consortium participants to be invited based on Pre‐Assessment results and feedback on the current status and needs of the participating hospitals.
Sandy Sage, RNRevenue Cycle Instructor/TrainerHomeTown Health University
• Project Leader for the SHIP grant programs:REV UP Your Revenue Cycle and Managed Care Consortium
• Most recently, she served as a Revenue Cycle Manager for Dodge County Hospital in Georgia
• She has been a Registered Nurse since 1990
• She has been a Nurse Manager in the ED & Med/Surg, Case Manager, clinical liaison between medical and accounting, Revenue Analyst, Quality Coordinator, and BO staff trainer
Healthcare Today
How does the changing healthcare environment affect our hospitals?
Imperative that you help your staff to keep up with changes
Imperative that you make ongoing staff education and professional training a requirement
How will the IRCTCprogram help?
Monthly Medicare Webinars
Medicare Reimbursement Update Webinar Led by HomeTown Health Education Team and Trainer Dale Gibson HomeTown Health offers this monthly Medicare Update to help hospitals stay on top of the latest changes in state and federal policy. ‐ reimbursement updates on the most current Medicare policies and procedures.‐ reviews the most current changes in Federal policy and procedures as it relates to filing claims to Medicare.‐ help Medicare Billers, Business Office Managers and CFO's stay ahead of the game‐ held on the 2nd Wednesday of the Month
Quarterly CAH Reimbursement Training Webinar HomeTown Health offers this quarterly CAH Series to help hospitals stay on top of the latest changes in billing requirements, specific to the needs of Critical Access Hospitals. The experts in the field, Dale Gibson and Leanne Layne come together to share their knowledge and expertise in the world of CAH reimbursement and billing. Topics to include items such as: • CAH Billing Overview & Inpatient Billing • CAH Swing Bed Billing, Chart & Cost Reporting • CAH Outpatient Billing • Method II Elections, plus other Content TBD as needs
arise.
Quarterly IRCTC Transformation Check-Ins
Revenue Cycle Management Transformation Series The primary consortium quarterly check‐in series providing training in areas of Revenue Cycle Management and assistance in rolling out the RCM online staff development education in your facility. The intended audience for this series include Business Office Manager, Revenue Cycle Director, and other related department heads.
Topics to include: • Introduction to School of Revenue Cycle Management Program: Importance of Education in the Business Office
• PFS Certifications and Business Office Staff Retention and Development • Business Office Leadership, Reporting, and Benchmarking for Improvement ‐ “REV UP” Your Revenue Cycle Benchmarking
Online Staff Development SupportCourses – Revenue Cycle Mgmt
School of Revenue Cycle Management and PFS Certifications HTHU’s School of Revenue Cycle Management is dedicated to training business office managers/directors and staff in all aspects of the revenue cycle. Students are offered a wide menu of curriculum choices that cover the critical components of generating revenue for the hospital.
The PFS/Business Office Certification courses are available individually and grouped for certifications. HTHU Business Office Certifications have been proven to decrease errors, increase knowledge base, increase clean claims and increase revenue. HTHU proudly offers posters, in‐person and web‐based assistance from our team, as well as a career advancement guide for incorporating education into job performance, annual evaluations or job advancements.
The Importance of The Importance of Education: Intro to the HTHU School of RCM Meghan Williams Customer Relations Coordinator HomeTown Health
Meghan WilliamsCustomer Relations CoordinatorHomeTown Health
• Meghan joined the HTHU staff in May 2012• Coordinates social media for HomeTown Health &
HTHU, website development and maintenance• Education reporting for HTHU subscribers,
education course review, as well as coordination of sales/marketing/retention for HTHU
• Completed a B.A. in Speech Communications from the University of Georgia
• Meghan’s career in healthcare began as a Human Resources Director in southwest Georgia where she was responsible for all aspects of employee relations, payroll/benefits, workers compensation, annual education development and training, as well as serving as the HIPAA Compliance Officer.
• She also served as an active member of the hospital authority’s volunteer group.
Jenan CusterDirector of Operations, Coding Healthcare Coding and Consulting Services (HCCS)CCS, CPC, CDIP, AHIMA Approved ICD-10 Trainer
• Jenan is a CCS, CPC, CDIP, AHIMA ICD‐10‐CM/PCS Approved Trainer, AHIMA Ambassador, and AS in Health Information Management
• She has been involved in the coding and HIM areas for over 14 years and has been a partner with Home Town Health for four years
• Jenan oversees a coding team exceeding 200 remote coders, consulting services, and coding for over 100 facilities all across the United States
8/1/2016
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J E N A N C U S T E R C P C , C C S , C D I P A H I M A A P P R O V E D I C D - 1 0 - C M / P C S T R A I N E R A N DA M B A S S A D O RD I R E C T O R O F C O D I N GH E A L T H C A R E C O D I N G A N D C O N S U L T I N G S E R V I C E S ( H C C S )
HCCS managers have an average of 23+ years of HIM industry experience. Our management team is arguably the most experienced in the Remote Coding industry.
Rigorous recruitment process ensures only quality coders are being hired.
Based off of our continuous QA process, we provide all of our coders with evidence‐based training and feedback on an ongoing basis. This allows us to produce accuracy rates that far exceed industry standards.
Team of 200+ HIM professionals prepared to provide services to a range of medical facilities from critical access hospitals to level 1 trauma centers.
HCCS has the ability to ramp up to almost any sized project. Our in‐house recruiting group and robust HR department give us exceptional flexibility and scalability, well beyond the known ability of any of our competitors.
Coders have questions, it’s ok. Distinct Trends in ICD-10 Audits There are voids with on site ICD-10 expertise With lack of education, bad habits are forming now Lack of adequate documentation Defining Coding
Challenges Juggling ICD-10/CPT Understanding the importance of Source Guidance, and
being up to date with the most current guidance impacting coding
On Demand June 28th, 2016 - Conquering Colonoscopy CPT/ICD-10-CM Coding Many More!
Upcoming Live Audioconferences September 27th, 2016 - EMS Coding Compliance in ICD-10 and Beyond September 2016- "Preparing for the end of the Code Freeze: October 1,
2016“. Mastering ICD-10 Changes December 27th, 2016 - Unraveling Diabetes Coding in ICD-10-CM March 28th, 2017 - Physician E/M and CPT Reporting in the ED Setting June 27th, 2017 - Hitting the Mark on Compliant OB coding in ICD-10
Quarterly ICD‐10/Coding Webinar SeriesLed by Jenan Custer ‐ HCCS In order to help hospitals stay on top of the latest changes and ongoing challenges in coding requirements, experts in the field come together to share their knowledge in the world of coding and ICD‐10. Recommended audience will include: Coders, HIM Managers/Directors, Business Office Staff interested in the topic.
Topics to include: • EMS Coding Compliance in ICD‐10 and Beyond & ICD‐10 Update • Unraveling Diabetes Coding in ICD‐10‐CM & ICD‐10 Update• BONUS: Preparing the the Code “unfreeze” on Oct. 1• Physician E/M and CPT Reporting in the ED Setting & ICD‐10 Update • Hitting the Mark on Compliant OB coding in ICD‐10 & ICD‐10 Update
Online Staff Development SupportCourses – Coding & ICD-10
From HTHU’s School of Coding & Documentation
ICD‐10 Clinical Documentation Improvement Series In this series designed for coders, physicians, and other clinicians, Dr. James Dunnick, a physician and certified coding trainer, cover common diagnoses of ICD‐10‐CM for each chapter.
In addition, a series of foundation courses are included from the School of Coding/Documentation
Online Staff Development SupportCourses – Coding & ICD-10
From HTHU’s School of Coding & Documentation
Foundation Courses Areas• Medical Terminology• Anatomy & Physiology• ICD‐10 Basics/Fundamentals & History• CDI Foundation Courses• Business Office Education
Live ITC MeetingTentative Dates: February 22‐23Courtyard Des Moines Ankeny
• A live 2‐day workshop with other participating hospitals will provide education in the area of Revenue Cycle Improvement and Coding training.
• Grant will provide for one attendee registration from each hospital, plus stipend for hotel for 2 nights (max. allowable amount for Iowa)
• Additional attendees can attend for a small fee (TBD)
Next StepsCalendar, Team Formation, & Pre-Assessment
1. Highly recommend listening to Webinars together
2. Discuss the webinars and courses- What did we learn from it? - What practices need to be altered or changed at our
hospitals? Where are areas we can improve?
3. Decide who else needs to hear it, and share link/resources on the Dashboard (www.hthu.net/irctc)
4. Be prepared to provide ongoing feedback and help the Consortium to stay on track
“Getting Started” Checklist
1. Assign Project Manager/Team Leader
2. Complete the online Self-Assessment
(www.hthu.net/itc)
3. Register Team on HTHU.net for Webinar Series
1. Assign a Team Leader
▪Team Leader – Good choices for this project include… (someone organized who will champion improvement in your Revenue Cycle i.e. Revenue Cycle Director, Quality Director, Dept. Manager)
▪This person will be HTH’s primary contact for communication of reports and schedule of coursework
