IP/1501775 Transport Service Provider Asset …...IP/1501775 Transport Asset Maintenance Planning...

Transport Service Provider Asset Management Plan Standard

Developed by: Customer Technology and Services Division

Status: Final

Version: 2.0

Objective Reference: A7823321

Date of issue: 12th February 2019

Effective date: 12th February 2019

Review date: 1st July 2021

Security classification: Open Access

Standard Transport Service Provider Asset Management Plan

Customer Technology & Services Division VERSION 2.0

Date: 12th February 2019 UNCONTROLLED WHEN PRINTED Page 2 of 28

Standard governance

Author: Manager Asset Management, Services, Customer Technology & Services Division

Owner: Principal Manager Infrastructure and Fleet Services, Services, Customer Technology & Services Division

Approval: Director Infrastructure Management, Services, Customer Technology & Services Division

Associate Director Investment Planning, Group Finance, Corporate Services Division

Version Control

Version Status Effective Date Notes 1.0 Final 1st December 2016 First issue 2.0 Final 12th February 2019 Second issue

For queries regarding this document, please email at [email protected]

mailto:[email protected]




Contents

Standard governance ........................................................................................................... 2 Version Control ..................................................................................................................... 2 1. Introduction ............................................................................................................. 5 2. Purpose .................................................................................................................... 5 3. Application ............................................................................................................... 6 4. Background ............................................................................................................. 7 6. Definitions ................................................................................................................ 9 7. TfNSW Common Asset Life Cycle ........................................................................ 11 8. Asset Management Plan Requirements ............................................................... 13 8.1. Document Approval ................................................................................................. 13

8.2. Executive Summary................................................................................................. 14

8.3. Table of contents ..................................................................................................... 15

8.4. Introduction ............................................................................................................. 15

8.5. Asset Management Objectives – Operate / Maintain Stage ..................................... 16

8.6. Customer and Service Outcomes ............................................................................ 17

8.7. Service Input Plan ................................................................................................... 18

8.8. Asset Portfolio ......................................................................................................... 19

8.8.1. Assets in Scope ................................................................................................... 19

8.8.2. Assets out of scope ............................................................................................. 19

8.8.3. Summary of Asset Change .................................................................................. 19

8.9. Asset Management Framework ............................................................................... 19

8.9.1. Organisation Structure and Relationships to Deliver the AMP ............................. 19

8.9.2. Framework .......................................................................................................... 20

8.10. Asset and Corridor Strategy..................................................................................... 21

8.11. Current Asset Performance and Condition ............................................................... 22

8.11.1. Performance History ........................................................................................ 22

8.11.2. Current Condition ............................................................................................. 22

8.11.3. The current state of the logistics system supporting the asset .......................... 24

8.12. Summary of Balancing Cost, Risk and Performance ............................................... 24

8.13. Options/Opportunities .............................................................................................. 24

8.13.1. Option 1 ........................................................................................................... 25

8.13.2. Option 2 ........................................................................................................... 25

8.13.3. Option 3 ........................................................................................................... 25

8.13.4. Option 4 ........................................................................................................... 26

8.13.5. Recommendations ........................................................................................... 26

9. Additional Section(s) ............................................................................................. 26 Appendix A – Asset Portfolio Register ................................................................................... 26

Appendix B - 10 Year Maintenance Works Plan .................................................................... 26




Appendix C - 10 Year Operation Plan ................................................................................... 27

10. Changes and Variations to Maintenance Programs ............................................ 27 11. Reporting Requirements ....................................................................................... 28




1. Introduction The Transport Service Provider Asset Management Plan Standard defines the Transport for NSW (TfNSW) information and analysis requirements for service provider Asset Management Plans (AMPs). Consistency in AMP requirements allows TfNSW to make prioritised investment decisions across all service providers and modes to ensure the optimal balance of cost, risk, performance and opportunity is achieved. This supports the safe, sustainable, and integrated management of transport system assets to deliver service outcomes and realise value from the assets.

TfNSW is committed to effective and efficient management of its asset portfolio. The TfNSW asset portfolio requires continued investment to manage the asset portfolio performance and condition across the asset life cycle. The Standard aims to align TfNSW Asset Management Policy and ISO 55001.

The TfNSW asset portfolio is managed on behalf of TfNSW by numerous government and non-government service providers, each with varying delivery challenges and risk profiles associated with the management of assets and achieving contracted service outcomes.

TfNSW provides current and future target service delivery levels including operational responses to meet desired future service provision for customers as part of Service and Operations Plan (SOP). The service provider AMP provides an assessment of asset life cycle with focus on the next 10 year requirements (for maintenance and renewal) and the approach to manage asset performance, condition and risk over the asset life cycle to meet the required service outcomes. It demonstrates alignment with TfNSW Asset Management Objectives, and provides assurance to TfNSW that there is an asset management framework established and maintained to ensure network safety and integrity for the assets, customers and staff.

The Transport Service Provider Asset Management Plan Standard supersedes IP/1501775 Transport Asset Maintenance Planning Standard. This standard will be subject to periodic review and continuous improvement.

2. Purpose The primary objectives of this document are to: • Deliver consistency in service provider AMPs across all modes to provide for a

coordinated and integrated approach to TfNSW investment decision making for addressing key service risks with the balance of cost, risk and performance.

• Define the information and analysis requirements to be fulfilled by service provider AMPs to articulate long term funding requirements and the approach to manage asset performance, and condition to meet the required service outcomes and align with TfNSW Asset Management Objectives

• Support proposed maintenance budget proposals across all TfNSW service providers in preparation of the proposed Transport Investment Plan (TIP) submission

• Support proposed operational budget proposals across all TfNSW service providers and ensures alignment with proposed Service and Operational Plan (SOP).

• Embody the requirements of the TfNSW Asset Management Policy and demonstrate alignment and integration with the TfNSW Asset Management Framework




• Baseline the Maintenance Work Program (including program production and funding)

• Provide opportunities for the service providers to identify risks associated with proposed changes (from service or asset condition)

3. Application This document shall be used by all service providers who deliver asset management services through contracts with TfNSW. Specifically, this document defines the requirements for the service providers of TfNSW assets in preparing AMPs. The process for the delivery of the AMPs for each of the service providers is shown in the TfNSW Asset Management Framework Overview. The AMP is developed during the operation and maintenance stage of the asset life cycle.

Service providers are required to submit AMPs to TfNSW in July each year (or other date agreed with TfNSW) via the relevant TfNSW contract managers. The AMPs will be preliminary final documents, and agreed in principle by all of the relevant stakeholders within the service provider organisations. In alignment with the TfNSW AMF, Customer Technology and Services, Group Finance & Investment and Asset Standards Authority (ASA) work collaboratively to review the AMPs. The process for the delivery of AMPs from each of the service Providers is documented in the TfNSW Asset Management Framework 50-ST-491.

Section 8 of this Standard will be used as a template for the service provider AMPs. This section provides the document headings and information and data requirements to be included in AMPs. The document contains both integrated and embedded templates for data requirements which shall be complied with. Editable versions of these templates can be sourced directly via request to the [email protected].

Service providers may engage with TfNSW with regard to their approach to meeting the requirements of this Standard. Any queries regarding requirements within the Transport service providers Asset Management Plan Standard should be directed to [email protected].

Scalability

It is acknowledged that, for each service provider:

• There are different contractual requirements for the development of AMPs

• There are different scales and complexities of assets being managed

Therefore, there will be a scalable approach to the development of AMPs per service provider. Notwithstanding, each service provider is required to develop an AMP which articulates how the requirements set out in this document are met as a minimum.

Some information required in this AMP may be articulated by service providers in other plans and documents – the service provider may make reference to them in the AMP where applicable.

The service provider may include additional contract specific information in their AMP to fulfil any contractual obligations.






4. Background Figure 1 contextualises the relationship between TfNSW Strategic Asset Management Plan (SAMP), the Transport AMP and service provider AMPs.

The TfNSW Strategic Asset Management Plan (SAMP) describes how TfNSW organisational objectives are converted into asset management objectives, the approach for developing AMPs and the role of the asset management system in supporting achievement of the asset management objectives. As such, the TfNSW SAMP provides TfNSW with evidence based mechanisms to select the investments with the optimal balance between cost, performance, and risk.

The Transport AMP demonstrates alignment with the SAMP and its objectives. It describes the TfNSW plan for achieving the strategic objectives and goals across service providers for the long term sustainable management of assets to support delivery of transport service outcomes. It is part of the broader Asset Management Framework (AMF) process to assure TfNSW that it is managing the asset costs, risks, performance, condition, and delivering the AMF objectives and service outcomes. It also forms the TfNSW submission to NSW Treasury for resource allocation.

The Transport AMP key outputs include:

• Service and Operations Plan (SOP) - describes current and future target service delivery levels including operational responses to meet desired future service provision for customers

• Growth and Improvement Plan (G&I) – describes future improvements to the functionality of existing physical assets and the creation of new assets to meet the growing needs of the community

• Maintenance strategy/plan - Defines long-term Transport strategic objectives and customer performance standards for asset maintenance. Also details the level of maintenance activities and investment required to deliver services and results to customers for all modes of transport.

• Operational Cost – 10 year forecast view of the operational funding requirements to meet the operational plan.

• Data Tables – data requirements for TIP submissions and SOP submissions, defined in Appendix B - 10 Year Maintenance Works Plan, Appendix C – Operational plan

The service provider AMPs are required to articulate the asset management approach based on planning inputs from the SOP and G&I Plans. It is the proposal by the service provider that defines the current asset performance and maintenance programs required to achieve asset management objectives and service outcomes. Conversely, the service providers AMPs inform the Transport AMP of any risks and impacts to the delivery of service outcomes as a result of the Service Input Plan and G&I Plans.




Figure 1. TfNSW SAMP and AMP Context




5. Related Documents ISO 55001 Asset management - Management systems - Requirements

ISO 9001 Quality Management Systems

T MU AM 02002 TI Asset Classification System

T MU AM 02001 ST Asset Information and Register Requirements

T MU AM 04001 PL TfNSW Configuration Management Plan

50-ST-491 TfNSW Asset Management Framework Overview

TfNSW Asset Management Policy

Treasury Asset Management Policy

6. Definitions • Asset condition is an indicator of how well an asset is able to perform its function and

can be used to predict how long it will be before the asset needs to be repaired, renewed or replaced.

• Asset maintenance includes any activity performed on an existing or new asset with an intention of enabling the asset to perform to the required level of service until the asset is scheduled to be upgraded or disposed of.

Asset maintenance, in the context of this document, has two components:

1. Recurrent Maintenance a) Routine Maintenance (RM) includes:

• zonal/ visual inspection not requiring dismantling, adjustments or servicing to identify areas of concern requiring further investigation or remedial action

• repair of failure (functional or conditional) associated with an asset or component

• calibrate asset in accordance with the design or manufacturers specifications so as to return the asset to within standard operating tolerance

• clean asset to improve presentation or to support operational service requirement

b) Major Preventive Maintenance (MPM) includes: • restore the asset to function (original capacity, not new) by replacing asset

components with new or reconditioned components • re-profile (i.e. machine or adjust) the asset in accordance with the design or

manufacturers specifications so as to return the asset to within standard operating tolerance

2. Capital Maintenance (MPM Capital) includes: Replacement of an existing asset that has reached the end of its useful life with a new asset capable of providing the same or agreed alternative level of service as the existing asset

• Critical asset an asset for which the financial, business and/or service level consequences of failure are sufficiently severe to justify proactive maintenance, including renewals, routine maintenance and asset inspections. Critical assets have a




lower threshold for action than non-critical assets.

• Growth and Improvement (G & I) - Work performed to increase the functional capability and capacity of the transport system to meet the needs of the transport system customers

• Maintenance backlog includes steady state replacements that have not been carried out and are deemed necessary to bring the condition of an asset up to a standard i.e. bring the performance of the asset to an acceptable level of risk that will enable the asset to provide the required level of service and therefore enable the achievement of agreed performance targets. The gap between the steady state level and actual asset replacement constitutes what is known as the maintenance backlog.

• Steady State - Assets have a life expectancy after which it is no longer economically viable to maintain them. If the assets are replaced just before they reach the end of their economic life, then the total asset condition is said to be in ‘Steady State’.

Steady State Maintenance provides the average maintenance funding level required to maintain assets at a level that meets contractual commitments to safety and reliability. It is based on the establishment and implementation of ‘whole of life’ procurement and maintenance strategies.

The Steady State level refers to the number of assets need to be replaced each year based on population, age, condition, rate of degradation and economic life.

• Sustainable – In the context of options this document refers to a scenario where the customer service outcomes can be sustained for an indefinite period and there is not an increase in maintenance backlog.




7. TfNSW Common Asset Life Cycle The Transport cluster undertakes activities across all phases of the asset life cycle. Coordination of these life cycle activities across the cluster (asset management) is key to realising value from assets and achieving organisational objectives.

TfNSW's common asset life cycle model, represented below in Figure 2, identifies the life cycle stages as Demand/Need, Plan, Acquire, Operate/Maintain and Dispose. Within each stage there is a further level of detail describing life cycle activities. These activities are defined in the TfNSW Asset Management Framework Overview.

Figure 2: TfNSW Common Asset Life Cycle Model showing O&M Contract Level View




Within the context of the TfNSW Common Asset Life Cycle, service providers undertake activities on TfNSW assets in the Operate / Maintain stage. Inside this stage is a nested Life Cycle (denoted by the O&M Contract Level View in Figure 3 above), meaning that service providers are required to undertake activities across the Plan, Acquire, Operate / Maintain, and Disposal Stages.

TfNSW generates the business outcomes for service providers. The AMP will comprise of all asset life cycle activities undertaken by the service providers to deliver the TfNSW service outcomes.

Table 1 below describes O&M Contract level view requirements within the context of the TfNSW Life Cycle Stages

Table 1 - O&M Contract level view requirements and TfNSW Life Cycle Stages

TfNSW Asset Life Cycle Stage O&M Contract Level View Requirements

Demand/Need Where the service provider has identified a requirement for an asset renewal or upgrade the service provider will need to liaise with TfNSW to determine the long term asset and service requirements prior to any design commencing. Also, the service provider may be involved in this stage e.g. Rail Infrastructure Manager (RIM) as part of due diligence accountability under Rail Safety National Law.

Plan During the Plan Stage the asset should be designed so that it can perform its required function to meet the demand/need, i.e. satisfy the expected performance standards and provide the required level of service at the optimal whole of life cost for operation and maintenance. Also, the asset should be designed to reach the expected useful life. Furthermore, during the Plan Stage all maintenance requirements relating to the asset, including routine maintenance, renewals and disposal should be considered and included in the whole of life cost and specification.

Acquire During the Acquire Stage the construction or procurement of the asset should be done in accordance with the design and technical specifications to ensure that the asset performs its required function at the optimum cost of operation and maintenance and reaches the expected useful life. Furthermore, during the Handover Phase all maintenance requirements relating to the asset, including funding and resources are to be included in the works programs and financial plans.

Operate/Maintain During asset utilisation and improvement the asset should be operated and maintained in accordance with the technical specifications and standards to ensure that the asset performs its required function at the minimum cost of operation and maintenance and reaches the expected useful life. Furthermore, during asset upgrades the asset should be upgraded so that it can perform its new function, i.e. satisfy new performance standards and achieve new service requirements at the minimum cost of operation and maintenance. At the end of the asset utilisation and improvement, the asset is past its useful life and can no longer perform its required function (satisfy the expected performance standards and provide the required level of service at the minimum cost of operation and maintenance) or is no longer required to deliver services.

Dispose During the Dispose Stage the asset should be decommissioned and disposed of. Furthermore, all maintenance requirements relating to the asset, including funding and resources should be excluded from the works programs and financial plans.




8. Asset Management Plan Requirements Section 8, and Appendices A and B will be used as the template for the service provider AMPs. This template provides the document headings and minimum information and data requirements to be included in AMPs.

8.1. Document Approval The service provider shall provide TfNSW with a Document Approval section which includes the sign off by the person(s) with delegated authority to approve the Asset Management Plan document.

Provision of signature(s) on the Document Approval is attestation from the service provider that at the point in time of submission, the service provider has a functional assurance process in place that aligns with the Transport Asset Management Policy and Treasury Asset Management Policy and supports the safe, sustainable, and integrated management of transport system assets to deliver service outcomes and realise value from the assets.

The following attestation statement shall be included with the Asset Management Plan:

“I, [Accountable Authority] am of the opinion that the 20xx-20xx Asset Management Plan for [service provider] is operational, that is excluding the exemptions or transitional arrangements described below, compliant with the core requirements set out in Asset Management Plan Standard (Section 8)”

Exemptions to the core requirements from the Asset Management Plan Standard (section 8) are to be listed in the table below, as well as any transitional steps to achieve compliance. The exemptions to the core requirements shall have an approved concession as per ASA Notice of Concession T MU MD 00011 F3 prior to AMP submission.

Exemptions Core Requirements Exemption Reason Actions

List the section of the AMP Standard that does not meet the requirements

Provide the reason for not meeting the requirements

Provide a detailed description of actions or practicable measures being implemented to achieve the equivalent level of assurance

In Transition Core Requirements Exemption Reason Actions

List the section of the AMP Standard that does not meet the requirements

Provide the reason for not meeting the requirements

Provide a detailed description of steps being taken with its timeline to meet the core requirements

These above actions, including the practicable alternative measures being implemented, demonstrate that the [service provider] has established and maintained the Asset Management Plan, including supporting framework, systems and processes for appropriately managing and balancing cost, risk and performance to deliver transport services.

[Accountable Authority] of the [service provider] Sign and Date




8.2. Executive Summary The service provider will provide TfNSW with an executive summary of AMP analysis, risks, current funding, and recommendations.

AMP Analysis The AMP analysis shall include as applicable:

• An overview of the timeframe for this AMP. This timeframe is typically a period of 10 years plus the current planning year.

• Summary of AMP analysis outcomes with respect to adequacy of assets in support of TfNSW transport service provision:

– Growth trends in key asset inventories (historic and planned)

– Changes in service levels (historic and planned)

– Summary of asset condition noting key durability and performance concerns

– Backlog position and management

– Performance KPIs (historical and forecast)

– Other key challenges

AMP Risk Provide key residual risks identified (as identified in section 8.12) in the current funding scenario to the delivery of the AMP. The following items may be considered during analysis:

• The status of key risks identified in the previous planning year AMP and residual risk

• Impact on the delivery of service outcomes as a result of the Transport Investment and Service and Operations Plan

• Changes to services which may have asset performance and maintenance implications

• Effects on current asset performance and/or condition

• Backlog level and associated risk

• Increase in asset base and subsequent maintenance requirements

• Delivery risks

• Cost of works

All risks identified will be prioritised by the service provider. Each risk will include a description of affected Asset Management Objectives (as identified in section 8.5) and service outcomes, and the corresponding risk mitigations. This section is intended to inform TfNSW in its decision making process across the Transport portfolio.

AMP Current Funding Provide a summary of the current funding allocation scenario. This is a high level description of the funding scenario and the corresponding impact on asset performance, risk and service levels which is to be further detailed in Section 8.13 Options/Opportunities.




Note: This is only applicable to all non-fixed price contracts and TfNSW agency – (e.g Sydney Trains, RMS, NSW Trains, Group IT) who are required to provide funding scenarios.

Recommendation

Non-fixed price contracts and TfNSW agency • Provide recommendations for resource requirements to mitigate high, very high and

unacceptable risks. • The proposed recommendations needs to deliver service outcomes articulated in this

AMP

Fixed price contracts • Provide practicable actions to be implemented to mitigate high, very high and

unacceptable risks. • The proposed actions needs to deliver service outcomes articulated in this AMP.

8.3. Table of contents This section will include the AMP table of contents.

8.4. Introduction This section includes an introduction to the AMP document context, purpose, and scope. The AMP provides an assessment of the long term (10 years) funding requirements and the approach to manage asset performance/condition risks to meet the required service outcomes.


UNCONTROLLED WHEN PRINTED

Customer Technology & Services Division

Date: 12th February 2019

VERSION 2.0

Page 16 of 28

8.5. Asset Management Objectives – Operate / Maintain Stage The following Table 2 demonstrates TfNSW Asset Management objectives, their definition and some examples of the metrics. The Asset Management Objectives and Metrics in this table are to be updated by the service provider with their organisation metrics relevant to the Asset Management Objectives.

The service provider will extrapolate into their Business Plan and describe how metrics are translated into business outputs. This will drive consistency, rigour and alignment across all service providers.

The list of metrics may include others agreed with TfNSW. Subject to the service provider contract, additional objectives may be included (i.e. contracted asset management goals and objectives, asset performance indicators and targets, asset activity objectives) and linkage must be shown to TfNSW Asset Management Objectives

Table 2 –TfNSW Asset Management Objectives – Operate / Maintain Stage

Cus

tom

er

Asset Management Objectives

Operate / Maintain Asset Management Objective Definitions Example Metric

Safe and Available Ensure assets meet safety standards to allow minimum designated usage and customer and staff safety requirements

• Compliance to TMPs • Audit Program and Reports – planned vs actual, no. of non- conformances • Frequency of incidents as described by relevant modal regulators

Operational Performance Ensure assets meet designated performance targets and operational requirements to deliver customer outcomes

• Delays to service provision attributed to an asset • Incidents attributed to an asset • On Time Running

Reliable and Sustainable

Ensure asset performance, condition and sustainability to deliver reliable services to customers and meet the expected asset life at minimum whole of life cost Asset Sustainability is categorised as the following:

A. Access to assets - effective and efficient delivery of asset maintenance at least disruption to customers while assuring sustainable asset condition. This may include the provision of replacement services at partial/full to provide end to end service

B. Financial Sustainability – ensure asset maintenance and operations activities minimise whole of life costs while balancing the condition and performance of the assets and monitoring and reducing maintenance backlog and impacts to service outcomes.

C. Environmental Sustainability – ensure asset maintenance and operations activities minimise environmental impacts

• Compliance to TMPs • Defect Management • Availability • Reliability • Ratio of cost of provision of alternate service vs. cost of maintenance

delivered • Value of service disruptions vs cost of maintenance delivered • Financial performance • Sustainability index • Unit rates • Asset information aligned to TfNSW requirements and contribute to service

provider decision making framework • Resource capability and competency for maintenance delivery • Noise complaints • Waste generation • Environmental regulation breaches

Presentable Ensure assets meet designated customer amenity standards and requirements, including graffiti, litter/cleanliness, aesthetics and heritage • Customer survey targets


Customer Technology & Services

VERSION 2.0


8.6. Customer and Service Outcomes The work programs to maintain the Transport Network are aimed to deliver sustainable service outcomes for the customer. The hierarchy of service outcomes for the customer is displayed in the framework below.

As articulated in the framework above, some of the outcomes are immediately visible to the customer while other customer service outcomes are not immediately visible to the customer but critical to ensure a safe and reliable Transport system.

The aim is to manage the balance between customer experiences while achieving sustainable service outcomes. The customer service outcomes have a direct link to the Asset Management Objectives (Section 8.5) and are demonstrated in the following table (Table 3).



VERSION 2.0


Table 3 – Customer Service Outcomes C

usto

mer

Asset Management Objectives

Operate / Maintain Customer Service

Outcomes Description

Safe and Available Customer and System Safety Programs that manage the hazards risk to system and customer

Safe and Available Customer Security and Staff Safety Improve safety and security for staff and customers

Safe and Available Legislative Compliance Regulations that are mandatory

Operational Performance Availability

Assets are available to meet customer services outcomes Programs that attribute to availability i.e. the measure of the percentage of time that an item or system is available to perform its designated function

Reliable and Sustainable Reliability

Assets are reliable to provide customer services outcomes Programs that attribute to reliability i.e. the probability that a specified item will perform a specified function, within a defined environment, for a specified length of time

Reliable and Sustainable Rationalisation Removal of assets to enhance network performance

Presentable Customer Ambience Customer facing assets programs such as graffiti removal, customer comfort, asset appearance, and cleaning

Presentable Customer Information (Accessibility)

Systems that provide customers of public transport with information about the nature and state of a public transport service, through visual, voice or other media or application.

Presentable Customer Facilities Programs that enable and enhance the equity and accessibility of the transport system for all customer groups.

The service providers shall assign the above customer service outcomes to each maintenance program in the Appendix B and provide a summary table of the customer service outcomes proportioned to the percentage of funding allocation, e.g. for customer and system safety below (Table 4).

Table 4 - Summary of Customer Service Outcomes

Customer Service Outcomes Percentage of funding allocation (%)

Customer and System Safety x%

In the application of aligning programs to service outcome drivers TfNSW is now able to assess the proportion of programs allocated across the network. This will assist in providing an informed view of the risk profile and service outcomes impact to Transport allowing consistent investment decision making.

8.7. Service Input Plan Relevant extracts of the TfNSW Service Input plans will be provided to service providers for alignment to the objectives of their AMP submission. The plans describe current and future target service delivery levels for each contract/mode including operational responses to meet desired future service provision for customers.

Service providers shall provide:

• Summary of the service outcomes within the context of the Service Input Plans for the mode and contract

• Set priority for following years’ performance for the short term (1-2 years), medium (5 years) and long term (10 years)

• Any other assumptions in regards to service and delivery



VERSION 2.0


8.8. Asset Portfolio This section will include an overview of the asset portfolio that the service provider is managing on behalf of TfNSW. It will provide clarification on the assets being managed over the forward estimate period, and the implications on maintenance and financial requirements and service delivery.

8.8.1. Assets in Scope

The service provider shall provide an overview of the asset portfolio that they are contracted to operate and/or maintain on behalf of TfNSW. This section summarises the size and complexity of the service provider asset portfolio. The detailed asset portfolio information is to be provided in Appendix A – Asset Portfolio Register.

The service provider shall provide a summary of:

• High level asset population numbers by asset class that form part of this AMP analysis. Refer to the ASA Standard T MU AM 02002 TI Asset Classification Systems. Note: This may be shown as an asset architecture

8.8.2. Assets out of scope

The service provider shall describe and quantify the assets that are not considered in this AMP.

The service provider shall list interface assets with other asset owners/maintainers which affect service outcomes e.g. utility providers, over-bridges.

8.8.3. Summary of Asset Change

This section shall include a summary of changes from the last AMP in the asset portfolio, maintenance and financial requirements and explanations for such changes.

• The detailed asset change information is to be provided in Appendix A – Asset Portfolio Register which will include the physical assets that will form part of future AMPs from the funded projects in the G&I Program. The change will need to consider the maintenance requirements resulting from the G&I program and any reductions and rationalisation of assets.

• Any legislative changes, government and contractual commitment

• Any change in the proposed asset costs compared to any previous proposal (variance analysis of costs and asset changes).

• Other cost drivers i.e. increased safe working costs, reduced access, operational costs, environmental constraints, cost of materials, stricter KPIs, etc.

8.9. Asset Management Framework In this section the service provider will describe their organisation’s structure and relationships required to deliver the AMP, asset management framework, principles and the philosophy for managing transport assets and risks.

8.9.1. Organisation Structure and Relationships to Deliver the AMP

The service provider shall articulate:



VERSION 2.0


• A brief description of the organisation and ownership structure. This may include an organisation chart depicting all entities and their relationships /ownership (including those contracted by the service provider) which deliver the AMP.

• The governance arrangements in place, roles and accountabilities for AMP deliverables

• Description of metrics that illustrate suitable training, skills, competencies and capabilities are in place.

• Internal and external interfaces/relationships which influence AMP development, delivery and how they are managed

• Description of key accountabilities for the delivery of the AMP including a summary of the contract administrators, asset owners, asset operators and asset maintainers.

8.9.2. Framework

Over Arching Principles • The service provider shall demonstrate the application of a “risk based approach” across

all asset management activities to deliver service outcomes at a minimum lifecycle cost by:

– Providing system safety and reliability – Maintaining asset performance to deliver service outcomes – Monitoring asset condition so that assets reach design life – Prioritising a program of works to maintain asset performance, condition,

sustainability – Providing support to enable capacity / demand growth.

• The service provider shall provide a description of its: – Asset management framework (processes) – Asset management systems (e.g. Routine Maintenance (RM), defect management,

risk management, spares management and asset renewals) – Approach for managing new and existing assets i.e. how maintenance plans will be

developed, managed and modified through the term of the contract to assure TfNSW that the assets will reach their design end of life.

The decision making process will be described in the framework. The service provider may make reference to any other documents and systems which are used to articulate how Transport assets are managed i.e. the service provider SAMP, Asset Management System, AM Policy, AM Strategy and showing alignment to the TfNSW Asset Management Framework.

Approach to determining current state of assets This section shall outline the methodology and approach to determining the current state of the assets. Examples may include:

– Condition assessment, asset criticality assessments, or multi-criteria analysis – Steady state and backlog – Recurrent and Capital Maintenance approach as a result of GI, SOP – Consideration of resilience of assets to incremental weather changes

Asset Information System This section shall include a description of: • The Asset Information Systems which are used by the service provider to manage the

storage and use of data, and interfaces between them



VERSION 2.0


• How the asset information system is configured, secured and managed

• Asset Information System accessibility arrangements

• Refer to the ASA Standard T MU AM 02001 ST Asset Information and Register Requirements

Configuration Management The service provider shall include a statement or evidence that there is a system in place for the management and governance of configuration change. A configuration change within the context of the TfNSW transport network is any change that results in the addition, removal or change to TfNSW transport assets or its interfaces whether it be as a result of a project or maintenance activity.

Refer to T MU AM 04001 PL TfNSW Configuration Management Plan and requirements defined for the management of configuration changes on the TfNSW transport network.

Continuous improvement The service provider is to identify any continuous improvement initiatives proposed for the planning period.

The service provider shall provide a baseline assurance audit schedule for the relevant planning year and delivery year, including internal audits and external audits from: • TfNSW (AEO (Authorised Engineering Organisation) and CTS (Customer Technology &

Services) - Contract Team

• Regulators (ATSB (Australian Transport Safety Bureau), ONRSR (Office of the National Rail Safety Regulator), EPA (Environment Protection Authority), ISO9001, etc.)

• Internal (condition and quality audits)

• Audit actions including activities in response to internal and external audits

8.10. Asset and Corridor Strategy The service provider shall articulate how it is responding to Service Input Plans and Transport Investment in delivering the service outcomes:

• TfNSW provides service providers with Service Input Plans, from these plans the service provider shall indicate how their AMP and their own asset strategies are impacted e.g. future Parramatta Light Rail

• The service providers shall provide a high level view of their possession/access plan to deliver maintenance activities where applicable.

The service provider shall articulate corridor strategy incorporating changes to the asset strategy.



VERSION 2.0


8.11. Current Asset Performance and Condition This section shows the evidence of the decision making analysis to support the statement required in section 8.12 Risk Management.

8.11.1. Performance History

The service provider shall describe the previous performance history (cumulative position) of the AMP. All available historical performance information will be provided as part of this description, including but not limited to:

• Asset performance i.e. did the assets perform as expected, and do the trends support the AMP scope

• Scope delivered to baseline (historical cumulative view and current)

• Steady state/backlog

• Outcomes of audits

• Condition reports

8.11.2. Current Condition

This section shall include a summary of the current condition of the asset as determined using the framework described by the service provider in section 8.9 Asset Management Framework. This summary will typically include, but is not limited to, the following information by asset class or type where appropriate:

• Graph of age of asset population

• Graph of condition/health of asset population

• Table of remaining life

• Outputs of asset criticality assessments, including identification of critical assets and locations

• Defect and failure trends analysis

• Key issues and concerns e.g. asbestos, vitreous clay pipes

Asset condition across Transport is broadly defined using the following categories in the table below. The summary of asset condition shall be aligned to these categories:


Table 5 – Condition Assessment Description

Code Value Description Considerations for condition assessment

Asset Condition (AC) - Remaining Useful Life with respect to Design Life

1 Excellent Asset is similar to new or 'as

built' condition.

Defects/deterioration: Showing minimal signs of wear. Functional performance: Level of service as per design and not deteriorated. Remaining useful life: Asset is near new. Preventive maintenance required to preserve functional performance and designed level of service.

80 < AC ≤ 100 %

Serviceable

2 Good

Asset is in good condition, provides high quality service and typically requires preventive maintenance to ensure it remains in good condition.

Defects/deterioration: Some slightly defective or deteriorated components requiring minor maintenance needs. Functional performance: Level of service as per design lightly impacted by increasing number/frequency of defective or deteriorated components. Remaining useful life: Asset has not reached mid useful life. Preventive maintenance and minor corrective maintenance required to hold condition and to preserve functional performance and designed level of service.

50 < AC ≤ 80%

3 Adequate

Asset is in adequate condition, provides an acceptable level of service and typically requires preventive interventions to ensure it remains in good condition.

Defects/deterioration: Increasing number of defective or deteriorated components requiring major maintenance needs to sustain asset life. Economic assessment required to determine repair/refurbish decision subject to asset criticality. Functional performance: Level of service as per design significantly impacted by increasing number/frequency of defective or deteriorated components. Service restrictions may result. Remaining useful life: Asset beyond mid useful life. Preventive maintenance/refurbishment and major corrective maintenance required to hold or improve condition to good and to preserve functional performance and designed level of service.

20 < AC ≤ 50 %

4 Poor

Asset is in poor condition and requires rectification work to restore condition based on whole-of-life considerations.

Defects/deterioration: Increasing number of defective or deteriorated components requiring significant maintenance needs to prolong asset life. Economic assessment required to determine repair/refurbish/replace decision subject to asset criticality. Functional performance: Level of service as per design severely impacted by increasing number/frequency of defective or deteriorated components. Service restrictions will result. Remaining useful life: Asset approaching end of useful life. Preventive maintenance/refurbishment and significant corrective maintenance required to hold or improve condition to adequate and to preserve functional performance and designed level of service.

0 < AC ≤ 20 %

5 Unservicable Asset is unserviceable and not in use and/or has failed.

Defects/deterioration: Significant number of defective or deteriorated components economically unviable to repair. Functional performance: Unable to deliver the service as per design. Remaining useful life: Asset is beyond useful life or unsafe to operate. To be disposed, sold or used for spare parts.

0



VERSION 2.0


8.11.3. The current state of the logistics system supporting the asset

The current state of the logistics system shall be described in terms of:

• The system maturity and commentary on whether it is fulfilling its role

• Supporting resource availability and suitability including people, plant and materials

• Spares availability, support documentation, training, capabilities

• Obsolescence management

• Access to assets (i.e. ability to shutdown assets for maintenance) and trade-offs between cost, risk and performance i.e. a 24-hour service rail network will have impacts on maintenance access to fleet and infrastructure

8.12. Summary of Balancing Cost, Risk and Performance TfNSW requires this section to provide an overview of the balance between cost, risk, and performance at a program level. It is a summary of all of the analysis undertaken in the development of the AMP. This section shall include:

• Demonstration of alignment between GI, SOP and Maintenance

• Demonstration of alignment with asset and corridor strategies

• Summary of impacts to resources (including access to assets)

• Summary of projected asset performance and condition

• Description of top risk, cost, and performance implications and linkage to Asset Management Objectives.

• Description and status of any risk mitigations and residual risk. This may include proposals for TfNSW involvement/assistance to mitigate risks.

• Description of impact of proposed AMP for the current year (planning year) and its relationship to the service outcomes and TfNSW objectives delivery

Service providers will use their Risk Management processes (articulated in section 8.9 Asset Management Framework) or ISO 31000 to identify and rank any risks to the achievement of asset management objectives. The risk should relate to asset condition issues and customer service outcomes risk. This section should include details for risk assessment and residual risk for delivering customer outcomes.

8.13. Options/Opportunities The service provider shall articulate the maintenance funding options and associated consequences in accordance with the following:

• Provision of 4 maintenance funding scenarios as described in this section . This is only applicable to all non-fixed price contracts –, e.g.Sydney Trains, RMS, NSW Trains)

• Service providers with fixed price contracts are to describe a single funding position; however they may choose to provide an additional alternate option based on changing service demands and asset requirements disclosed in the TfNSW SOP and GI Program, e.g. increases and decreases of assets and corresponding maintenance costs to deliver service outcomes

• The AMP is the mechanism for service providers to put forward alternate positions/opportunities and recommendations for the maintenance plan– not just the status quo. i.e. if the service provider can find innovation or efficiencies, the AMP is the



VERSION 2.0


mechanism to articulate this.

Asset activity forecast The following shall be described for each funding option provided:

• Current performance targets e.g. punctuality or reliability targets (MDBF)

• Outline of the work activity forecast over the defined horizon (as defined and agreed with TfNSW) for the assets in scope. It is intended to identify the impact of increased/ reduced activity on the ability to achieve the asset management objectives

• Analysis to meet performance indicators and targets and status at the time of development of the AMP

• Delivery issues, risks and interdependencies

• Benefits for each option provided

Projected performance and condition The following shall be described for each funding option provided: • Projected performance and physical condition of assets

• Risk associated with forecast asset condition

• Forecast backlog position

• commentary on the implications of this projected performance and condition on delivering service outcomes

Note: The following funding options is only applicable to all non-fixed price contracts and TfNSW agency – (e.g Sydney Trains, RMS, NSW Trains, Group IT) who are required to provide funding scenarios

8.13.1. Option 1

Current funding • Current maintenance funding profile constrained by the current maintenance

capital/recurrent allocation ensuring delivery of the TfNSW service outcomes and any Government Commitments and Performance Targets

8.13.2. Option 2

Sustainable • Sustainable funding for existing assets including upgrades to establish sustainable life

cycles for all assets and upgrades to designated associated standards. The maintenance program funding must have adeliverable timeframe.

8.13.3. Option 3

Option 1 less either:

• 5% of total funding, to be distributed amongst the programs at the service providers discretion or

• The amount required to raise the risk level of every program 1 level (e.g. Low to Med, Med to High, High to High) for the total of the current maintenance capital/recurrent allocation, unconstrained by TfNSW service outcomes and performance targets.



VERSION 2.0


8.13.4. Option 4

Option 1 plus either:

• 5% of total funding, to be distributed amongst the programs at the service provider’s discretion or

• The amount required to reduce the risk level of every program 1 level (e.g. Med to Low, High to Med, High to High) for the total of the current maintenance capital/recurrent envelopes, unconstrained by TfNSW service outcomes and performance targets.

8.13.5. Recommendations

This section will articulate the option recommended (decision) which equals the discussion on cost, risk, performance and opportunity balancing for the preferred option against current funding.

9. Additional Section(s) The service provider may include additional section(s) in the AMP at their discretion, to fulfil any contractual obligations or to further articulate the management of assets.

Appendix A – Asset Portfolio Register The spreadsheet attached below contains the typical dataset requirements to describe the service provider asset portfolio, age profile, and condition. TfNSW acknowledges that these requirements will be different for each mode. This is not an exhaustive list, and is subject to further analysis by the service provider and agreement with TfNSW. The service provider will complete and submit this as an attachment (spreadsheet) with the AMP.

Appendix A - Asset Portfolio Register.xlsx

Appendix B - 10 Year Maintenance Works Plan This appendix will include a prioritised program of existing and planned life cycle management activities including activities such as creating, modifying, replacing, operating, maintaining and disposing of assets consistent with the accepted level of risk.

Baseline plan for the planning year and following 10 years (production and dollars) • Service providers that are Transport agencies or on non-fixed contracts need to provide

all funding scenario of the maintenance works plan

• Service providers with fixed price contracts need to provide volume of works for the 10 year

The information is to be submitted using the 10 Year Maintenance Works Plan template in Appendix B attached below.



VERSION 2.0


Appendix B - 10 Year Maintenance Works Pla

Appendix C - 10 Year Operation Plan

This section will include operational information to complement the preceding asset-related information’s requirements.

The information guideline is attached and operational cost information is to be submitted using the 10 year Opex template. Appendix C will be used as the template for service providers Operations Plans.

Note: This is only applicable to all non-fixed price contracts and TfNSW agency – (e.g Sydney Trains, RMS, NSW Trains, Group IT) who are required to provide funding scenarios

Appendix C template.xlsx

SOP guidleine.docx

10. Changes and Variations to Maintenance Programs Changes and Variation to maintenance programs that have an impact on risk to service delivery and customer outcomes will require submission of an updated AMP.

TfNSW is to be advised of changes to budget requirements, including reallocations between recurrent and capital maintenance funding. Corporate Services will be consulted to obtain appropriate approvals for budget requirements.

The revised AMP submission needs to articulate changes in: • Risk Profile

• Maintenance Program Delivery

• Funding Allocation

• Performance

The changes and variation shall be articulated by revising following sections of the AMP

• Executive Summary

• Maintenance Program Delivery - Appendix B



VERSION 2.0


11. Reporting Requirements The service provider reporting requirements are detailed in the Transport Service Provider Asset Management Reporting Standard (Doc ID – A5568643).

The periodic Asset Management performance reports are a “health check” of the current AMP. This will allow TfNSW to monitor the condition and performance of assets to ascertain the delivery of the current AMP to deliver the TfNSW service outcomes. The reports will be used as a planning input by service providers for the development of the AMP for the following planning year.

The service providers are required to provide the following reports:

• Monthly Report – dashboard report format with some analysis as required

• Quarterly Report– detailed report with trend analysis over the quarter. It will articulate the effectiveness of the current AMP strategies and programs to deliver the service outcomes. The quarterly report will be used as an input to help validate whether the AMP in development for the upcoming planning year is on track

Date post:	14-Aug-2020
Category:	Documents
Upload:	others
View:	2 times
Download:	0 times